Johnston Jones Eldridge Tun Josen Fejeran Street Tamuning, Guam 96931 Phone: 671-989-8780 Email: [email protected]

EDUCATION

Community College of Micronesia 1988 - 1989 Pohnpei, FSM

SPECIAL SKILLS

I’m very skilled in troubleshooting and repairing vingcard locks and office telephone lines. I take pride in being a vital part of a team and enjoy learning to develop new skills. I have good verbal, outstanding comprehension and exceptional written communication skills and I’m very comfortable using and being around computers.

WORK EXPERIENCE

1. Organization: Onward Beach Resort From: 01/16/2006 To: 03/24/15

Address: Gov. Carlos Camacho Road Start Pay: $8.00 Last Pay: $10.89

Tamuning, Guam 96913 Job Title: Systems Technician

Phone number: 1-671-647-7777 Reason for leaving: Resign Name of Supervisor: Ramir Sune (IT Mgr.)

Work Performed:

Assisted IT manager in the overall upgrade of Onward Beach Resort’s network infrastructure to include installation of network hardware and upgrade of all department computers. Lead project coordinator during the total replacement of old to new hotel telephone/pabx system as well as the complete upgrade of the hotel’s Vingcard Server and all office as well as guest room vingcard door locks. Responsibilities include installation/maintenance/troubleshoot of all department Win7 Pro workstations, establishing users in active directory on hosted virtual Windows Server 2008 R2 domain controller and adding/renaming workstations to domain. Also installs or uninstalls computer hardware/software, troubleshoot network hardware (workstations, printers, wireless routers, switches and LAN cables), office telephones, vingcard server as well as vingcard locks. Knowledgeable in granting or restricting security permissions on shared network resources residing on either network file server and or individual office workstations, tcp/ip and ms outlook configuration and backup/copy/move .pst or user files and profile settings as required. Familiar with Windows 8 OS and basic knowledge/experience of VMware vSphere ESX 4.0 environment hosted on x3650 IBM M4 Server, Epitome PMS, InfoGenesis Universal Desktop/POS, Vingcard lock Server and hotel PABX system.

2.

Organization: Hyatt Regency Guam From: 2003 To: 2006

Address: 1155 Pale San Vitores Road Start Pay: $7.00 Last Pay: $8.00

Tumon, Guam 96913 Job Title: Minibar waiter

Phone number: 1-671-647-1234 Reason for leaving: Resign

Name of Supervisor: Raj (LaMirenda Mgr.)

Work Performed:

Replenish guest rooms mini frig contents and post consumed items to unsure guests are charged upon check out. Also responsible for stock control and inventory. 3.

Organization: Palace Hotel Guam From: 1990 To: 2001

Address: 470 Farenholt Avenue Start Pay: $4.50 Last Pay: $8.50

Tamuning, Guam 96913 Job Title: Telephone Operator

Phone number: 1-671-646-2222 Reason for leaving: Resign

Name of Supervisor: Maria Achivida

Work Performed:

Process incoming and outgoing calls with courteous phone etiquette and make sure all charges were accounted for. Promoted to senior telephone operator to train staff and cover shifts, then eventually to chief telephone operator to supervise, create schedules, monitor and verify hours.

REFERENCES

Ramir Sune

System Administrator - Onward Beach Resort

Email – [email protected]

Phone number 888-4454

Johnross Sonden

WellTech Telecommunications, LLC Phone number 632-6688 or 637-5577

Lester Cuenca

FHB Health Center-Guam

Phone number 438-7017

Richard Zacarias

VCE Pacific Corporation Guam

Phone number 688-0711