Staff/Faculty Users Guide

Staff/Faculty Users Guide Enter the extension number where the Transferring A Call call is holding. for Single Line To transfer to another extension: Telephones Camping-On a Busy Line Press the FLASH button or quickly To be called back when the line is free: press and release the hook switch. Placing Calls on Hold Listen for the busy signal. Listen for the recall dial tone. Press the FLASH button or quickly press and release the hook switch. Press the FLASH button or quickly Enter the extension number where the press and release the hook switch. call will be transferred, Listen for the recall dial tone. OR Listen for the recall dial tone. Enter 0 for the switchboard. Enter the Hold Registration Code: Enter the Camp-On Code: * 1 0 Hang up when the phone rings, * 1 6 OR Wait until the party answers, announce Hang up after the service tone. the call, and then hang up. Hang up after the service tone, OR To transfer to an off-campus line: Retrieving Calls from Hold Stay on the line a predetermined time to send a call waiting tone to the extension, Press the FLASH button or quickly press and release the hook switch. From your extension: and then hang up. Lift the handset when you get the camp- Listen for the recall dial tone. Listen for the dial tone. on callback ring. Enter 9 for an outside line. Enter the Local Retrieve Code: Listen for the extension to ring. # 1 0 Listen for a dial tone. To cancel a camp-on code: Enter the off-campus line number. From another extension: Listen for the dial tone. Hang up when the phone rings, Listen for the dial tone. Enter the Cancellation Code: OR Wait until the party answers, announce

Enter the Remote Retrieve Code: # 1 6 the call, and then hang up. # 1 1 Hang up after the service tone. Placing A Conference Call Telecommunications x3216, ELPC Rm 140, Page 1 of 2 NOTE: NOTE: NOTE: To forward to an extension 0ther than Quickly pressing and releasing the Three parties (you and two others) can voice mail, first cancel the forward to hook switch in the handset be included in a call from your voice mail using these instructions. cradle on phones without a FLASH extension. To conference with more, ______button on the face of the phone contact Telecommunications. is the same as pressing the FLASH ______To forward directly: button to access custom features.

Contact the first party. Enter * 0 6 and the Placing a Call Press the FLASH button or quickly extension number. On campus: press and release the hook switch. To forward after 4 rings or if your Enter the extension number, Listen for the recall dial tone. phone is in use: OR Enter the extension number, Enter * 0 7 and the Enter 0 for the switchboard. OR extension number. Off campus: Enter 9 for an off-campus line, To forward after 4 rings but give a listen for a dial tone, and then Enter 9 for an outside line. enter the off-campus number. busy signal if your phone is in use: Enter the off-campus number. Establish contact with the party. Enter * 0 8 and the extension number. Press the FLASH button or quickly Redialing a Number press and release the hook switch to To cancel Call Forwarding: begin the three-way conference. Enter the Last Number Redial Code: Enter # and the numbers you Answering Other Extensions entered to forward the phone. * 2 9 to automatically redial the last number Enter the Pick-up Directed Code: In all cases: called. * 1 5 Hang up after the service tone.

Enter the ringing extension’s number.

Forwarding Incoming Calls

Telecommunications x3216, ELPC Rm 140, Page 2 of 2