Training Vendor Question List

Item # Question Point  1. Does the vendor demonstrate originality or innovation? 2. Does the vendor write influential papers/articles in relevant trade magazines? 3. Is the vendor recognized as a leader in the field? 4. Does the vendor demonstrate a readiness to customize his services to your needs? 5. Is the vendor using the same person to market, sell, and deliver the service? 6. Can the vendor provide customer references on successful projects (minimum 3)? 7. Does the vendor honor commitments and display integrity? 8. Does the vendor offer resume for all project team members? 9. Does the vendor fit into your organization/culture? 10. Are the training results guaranteed by the vendor? 11. Does the vendor inspire personal and professional acceptability? 12. Does the vendor have good rapport and credibility for you to do business with him? 13. Is the vendor ready with a risk-assessment report, identifying any high-risk areas? 14. Does the vendor have training results on job performance changes from previous jobs? 15. Does the vendor require active involvement from your training manager before, during, and after the training events? 16. Does the vendor insist on getting support from management? 17. Does the vendor demonstrate interest in seeing joint participation between the student and his/her manager before and after the training event? 18. Does the vendor require that both student and manager identify job-improvement areas prior to the training event? 19. Does the vendor ask the student's manager to motivate the person enrolled? 20. Does the vendor plan that the training be followed by a learning-related project? 21. Does the vendor commit to a follow-up evaluation process? 22. Does the vendor commit to present a report of training results? 23. Does the vendor require that the sponsor's reaction to the given training be reported back to him/her? TOTAL POINTS

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