Crisis Management Plan

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Crisis Management Plan

Crisis Management Plan

Circleville, Ohio

Fall 2015

Ohio Christian University prepares students to serve effectively in the church and society by providing a holistic, Christ-centered, biblically integrated education in the Wesleyan tradition. Contents

Contents...... 1 GLOSSARY OF TERMS...... 2 I. PROGRAM ADMINISTRATION...... 3 II. PREPAREDNESS PLANNING...... 4 III. CRISIS RESPONSE NETWORK...... 8 IV. EMERGENCY RESPONSE, REENTRY, AND RECOVERY...... 13 V. TRAINING AND DRILLS...... 14 APPENDIX A.1 FIRE...... 15 APPENDIX A.2 SEVERE WEATHER CONDITIONS (TORNADO)...... 18 APPENDIX A.3 MEDICAL EMERGENCY...... 21 APPENDIX A.4 HAZARDOUS MATERIALS INCIDENTS...... 23 APPENDIX A.5 EARTHQUAKE...... 27 APPENDIX A.6 SHORT-TERM CAMPUS EVACUATION...... 29 APPENDIX A.7 EXTENDED CAMPUS EVACUATION...... 31 APPENDIX A.8 BOMB THREAT...... 33 APPENDIX A.9 HOSTAGE SITUATION...... 35 APPENDIX A.10 DANGEROUS PERSON ON CAMPUS...... 37 APPENDIX A.11 COMPREHENSIVE ELECTRICAL POWER FAILURE...... 40 APPENDIX A.12 SERIOUS COMMUNICABLE DISEASE CONDITION...... 42 APPENDIX A.13 INCIDENTS AFFECTING THE COMMUNITY...... 44 APPENDIX B EMERGENCY CONTACT TELEPHONE ROSTER...... 46 APPENDIX C: OHIO CHRISTIAN UNIVERSITY TELEPHONE BOMB THREAT CHECKLIST...... 47 APPENDIX D EMERGENCY EQUIPMENT AND SUPPLIES...... 49 APPENDIX E COMMUNICATIONS SYSTEMS...... 50 APPENDIX F Elevator Entrapment Procedure...... 51 APPENDIX G EMERGENCY MEDICAL INSTRUCTIONS...... 52 APPENDIX H CRISIS MANAGEMENT PLAN TRAINING AND REVIEW...... 53

2 GLOSSARY OF TERMS

Administrative Council (Crisis Management Team) : The college leadership tasked with approving and implementing the Ohio Christian University crisis management program as described in this plan.

President (Media Coordinator): The designated college representative who interacts with the media during a campus crisis situation. The Provost is the alternate for this position.

Vice President of Operations: Designated as the college Crisis Management Director, responsible for overseeing emergency preparedness planning activities as well as coordinating the campus response during a campus crisis situation and directing campus recovery actions following a campus crisis situation. The Vice President of Finance is the alternate for this position.

Assistant Provost and Vice President of Academic and Student Services: Administrative Council member who will interact with students and their families in the event of a campus crisis situation. The Assistant Vice President of Student Services is the alternate for this position.

Executive Conference Room (Crisis Management Center): The Executive Conference room in the Science and Logistics Center on the Circleville campus is designated as the primary CMT meeting location in the event of a crisis situation. The secondary location is the Operations office in Johnson Hall.

Building Response Teams : These teams consist of the Vice Presidents or an RA in each main building. Each member of the team has assigned responsibility for enacting the on-site campus response for tornados, fires, lockdowns and evacuations.

Vice President’s (VP): The person responsible for directing protective actions (evacuation or sheltering-in-place) in a given building in the event of a campus crisis.

Floor Monitor (FM): Individual full time employees are designated as Floor Monitors for each floor of every campus public building. The Resident Assistants for each resident hall floor are designated as primary Floor Monitors for their floors

Incident Commander (IC) : The local emergency response organization’s person in charge of the on-scene incident situation, personnel, and resources. The Incident Commander (IC) is usually a Fire Chief or Captain. However, in some incidents the IC may be a law enforcement officer.

ACRONYMS

VP Vice President FM Floor Monitor HAZMAT Hazardous Materials IC Incident Commander RA Resident Assistant RD Resident Director 3 I. PROGRAM ADMINISTRATION

A. INTRODUCTION Ohio Christian University is committed to offering a complete education that develops students intellectually, professionally, and spiritually. OCU offers degree programs for traditional undergraduate students, graduate students, and adult and online students. Additionally, the Trailblazer Academy allows high school students to complete college classes. All programs are designed to equip students to become leaders in their careers, communities, families, and the world.

OCU was founded in 1948 as Circleville Bible College for the purpose of educating clergy for the Churches of Christ in Christian Union. While remaining true to its founders' vision, Ohio Christian University has expanded its outreach by becoming accredited by the Higher Learning Commission of the North Central Association and the Association for Biblical Higher Education and adding associate, bachelor, and master's degree programs in disciplines such as agribusiness, business and government, disaster management, social sciences & psychology, substance abuse counseling, and human services. Ohio Christian University's main campus is located in Circleville, Ohio. Students enrolled in our traditional undergraduate program attend classes and reside on campus in Circleville, Ohio. Our adult degree program offers several campus locations in Ohio and Georgia as well as online options. College facilities are also made available each year to several visiting groups which sponsor special programs during the summer months.

B. PURPOSE The purpose of this Crisis Management Plan is to provide guidelines and procedures to prepare for emergencies, as well as to identify actions to be taken in the event of an emergency situation that may threaten lives and property at Ohio Christian University.

C. SCOPE This Crisis Management Plan applies to events that pose an immediate threat to life and property at the main Ohio Christian University campus in Circleville, Ohio. This plan is specifically directed towards possible emergency events such as: fires, severe weather conditions (tornadoes, ice storms, etc.), hazardous material incidents (HAZMAT spills, release of airborne nuclear materials, etc.), earthquakes, sociological emergencies (bomb threats, hostage situations, other criminal activity), complete electrical power failure, epidemic, medical emergencies and any incident which could affect the local community. The appendixes to this plan provide specific action plans relating to each of these emergency situations. 4 D. DOCUMENT APPROVAL AND REVIEW

This Crisis Management Plan has been approved by the Ohio Christian University Administrative Council.

College administrative staff, faculty members, and students are expected to comply with the information and guidance contained herein.

As part of the Ohio Christian University continuous improvement program, this document will be reviewed at least annually and revised as necessary to reflect changing circumstances.

II. PREPAREDNESS PLANNING

A. THE CONTINUOUS IMPROVEMENT CONCEPT

Ohio Christian University administrative staff, faculty members, and students are all called to be good stewards of the educational resources with which they have been entrusted.

Part of this responsibility includes preparing for emergency situations that could endanger lives and campus property. A proactive system of continuous improvement in the emergency preparedness process involves:

 Determining the possible impact of likely hazards which could adversely impact the college.  Determining the resources (people, equipment, supplies, etc.) needed to prevent or mitigate the negative effects of each credible emergency situation.  Identifying the Administrative Council as the campus Crisis Management Team.  Establishing appropriate response, reentry, and recovery procedures for each particular type of likely emergency situation.  The training of Administrative Council members and their staffs to ensure that they are capable of carrying out their responsibilities in an actual emergency.  Conducting periodic drills and exercises to validate the effectiveness of the Administrative Council’s training and procedures when serving as the campus Crisis Management Team.  Soliciting constructive feedback and suggestions for improvement by all drill participants regarding the adequacy of training, procedures, equipment, etc.  Revising emergency procedures to include suggestions for improvement.  Identifying equipment and supplies shortfalls, if any.  Procuring needed equipment and supplies as funding becomes available.

5 B. PREPAREDNESS AND RESPONSE RESPONSIBILITIES

The following principles apply to crisis preparedness and incident response responsibilities:

 Each member of the Administrative Council is responsible to provide annual emergency preparedness training for those under his/her leadership. This training is to include a reminder of responsibilities and how to respond to the most likely crises.

 In general, the Circleville campus response to a crisis or emergency will come with coordination from the Campus Security Office, Operations and the Student Services Office.

 Areas providing events for guests from off-campus are responsible to annually train a person or persons from their area who will be in attendance at each such event and who will be responsible for the on-site emergency response if a crisis or emergency situation was to occur. The following is a listing of the most typical event types and the title of the person(s) primarily responsible for the on-site emergency response if a crisis or emergency situation was to occur:

- Chapels and other student events- Assistant Provost and Vice President of Academic and Student Services

- Athletic competitions – Athletic Director

- Prospective student visitation events –

Vice President of Enrollment/Conference Services Director

- Homecoming and other Alumni/Advancement events -

Advancement Director of Events

- Other On Campus Events- Conference Services Director

C. HAZARD ASSESSMENT AND VULNERABILITY ANALYSIS

The first step in emergency preparedness planning is the identification and assessment of possible hazards and an analysis of how vulnerable normal operations might be to disruption as a result of a particular hazard.

Although emergency situations can arise from a seemingly endless list of potential 6 hazards (e.g., a meteor strike or an airplane crash on campus), the hazard assessment process must, of necessity, be limited to credible emergencies which are the most likely to occur. For the purposes of this Crisis Management Plan, the following hazardous situations have been identified as posing the greatest potential threat to life and property at Ohio Christian University:

 Fire

 Severe weather conditions (e.g., tornado)

 Medical emergencies

 Hazardous materials incidents

 Earthquake

 Short-term campus evacuation

 Extended campus evacuation

 Bomb threat

 Hostage situation

 Dangerous person(s) on campus

 Complete electrical power failure

 Serious communicable disease

 Incidents affecting the community

For a complete discussion of each of these hazards and the procedures in place to respond to them, please refer to Appendix A of this plan, Event–Specific Emergency Instructions and Procedures.

D. THE MITIGATION CONCEPT

Although emergency situations are often unpredictable and cannot be avoided, prudent planning will help mitigate the effects of the emergency and allow normal operations to resume as quickly as possible. Mitigation strategies involve all aspects of emergency preparedness, from the design and construction of campus buildings to the training of the Administrative Council members and their staffs. For example:  Safety: The design of campus buildings includes numerous safety features, such as fire doors and sprinkler systems as well as automatic smoke and fire detection 7 systems which not only warn occupants of a fire situation, but also alert the local fire department to expedite their response. In addition, personal safety equipment such as fire extinguishers and heart defibrillators are pre-positioned in hallways to be readily available for use in an emergency. Emergency interior lighting systems are also installed which will come on in the event of a power failure, and building emergency evacuation route placards display alternative ways to quickly get out of a building.  Security: Another mitigation strategy involves security systems and personnel. Access to most campus buildings is controlled by a computerized magnetic card system which ensures that only authorized people are allowed entry during certain times such as at night and on weekends. Dormitory emergency exit doors are also equipped with auditory alarm systems which sound when the doors are opened. In addition, a variety of exterior lighting systems are installed to illuminate campus roads, parking areas, and building exteriors. A Pickaway County Sherriff’s officer often patrols the campus and Campus Security patrols the campus 24/7 to deter criminal activity and assists local law enforcement when necessary.  Vital Records Program: Every organization is vulnerable to the loss of vital records such as contracts and other financial documents in the event of a fire or other disaster. To preclude the loss of critical information, college vital records stored on the college master computer servers are electronically “backed up” and stored off-site.  Training: Administrative Council members and their staffs are trained to perform their individual duties during emergency situations. For example, campus resident hall Resident Directors (RDs) and Resident Assistants (RAs) are trained to initiate protective actions such as sheltering-in-place in the event of a tornado warning.  Communication: Ohio Christian University has two primary means of communication with the campus community in the event of an emergency. The PENN emergency system will notify via phone in the event of an emergency and a mass e-mail will also go out to everyone on campus as quickly as possible.

8 III. CRISIS RESPONSE NETWORK

A. TEAMS, POSITIONS, FUNCTIONS, AND RESPONSIBILITIES

The Administrative Council serves as the Crisis Management Team (CMT) and has two distinct roles: First, to prepare to deal with a variety of possible emergency situations; and second, to perform certain critical functions when an emergency situation actually occurs.

Preparedness tasks consist primarily of learning individual member and area functional tasks and responsibilities, procuring needed equipment and supplies, and pre- coordinating actions to be taken during emergencies with off-campus organizations and college students, faculty, and staff members.

Actions to be taken by Administrative Council members during emergencies are described in Appendix A of this plan.

Crisis Management Team: The Administrative Council when serving as the Crisis Management Team includes the following positions:

a) Vice President of Operations (Crisis Management Director):

1. Under the guidance of the college President, coordinates the actions of the Administrative Council prior to, during, and in the immediate aftermath of an emergency. The Vice President of Finance is the alternate for this responsibility. 2. Also the Assistant Provost and Vice President of Academic and Student Services will coordinate interacting with students and their families in the event of a campus crisis situation. The Assistant Vice President of Student Services is the alternate for this responsibility.

b) President (Media Coordinator): The OCU President is the primary media coordinator, with the Provost as his alternate.

Crisis Management Team Responsibilities: a) Reviewing who may have been in the effected building(s) b) Notifying family members if circumstances warrant c) Determining what immediate college operational adjustments will need to be made d) Formulating the public response to the incident e) Identifying alternative or temporary venues which may be needed to provide the services normally provided in the effected building(s) f) Determining the need to suspend normal college operation for a determined period of time g) Developing instructions to give to the college community concerning how and when college operations will resume or return to normal operations h) Releasing the public response to the incident and identifying who (if other than the

9 President or Provost) is authorized to discuss the incident with the media

Building Response Teams : These teams consist of the Vice President (or RD) and the Floor Monitors (or RA’s) in each main building. Each member of the team has assigned responsibility for enacting the on-site campus response for tornados, fires, lockdowns and evacuations. a) Vice President (VP): A Vice President who works in each public building is designated as the primary building monitor for that building. The Resident Directors are designated as primary building monitor for their respective buildings. b) Floor Monitor (FM): Where needed individual full time employees are designated as Floor Monitors for each floor of every campus public building. The Resident Assistants for each resident hall floor are designated as primary Floor Monitors for their floors.

Building Response Team Responsibilities:

Fire Alarm: a) Upon hearing the fire alarm go off, the Vice President (or RD) is to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that all occupants should proceed to exit the building immediately. b) Upon hearing the fire alarm go off, Floor Monitors (or RA’s) are to go to all rooms on their floor notifying anyone present that all occupants should proceed to exit the building immediately.

Tornado Warning: a) Upon receiving notification of a tornado warning, Vice President’s (or RD’s) are to check each floor to make sure that the Floor Monitor (RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that a tornado warning has been issued and that occupants should proceed immediately to the lowest floor hallway for safety. b) Upon receiving notification of a tornado warning, Floor Monitors (or RA’s) are to go to all rooms on their floor notifying anyone present that a tornado warning has been issued and that occupants should proceed immediately to the lowest floor hallway for safety.

Lockdown procedure: a) Upon receiving the notice to “lock down” the buildings, the Vice Presidents (or RD) are to check each floor with an exit to make sure that the Floor Monitor (or RA) has secured the door from outside entry and that the Floor Monitor (or RA) or a volunteer that they have selected stays at the exit to notify occupants desiring to leave the building that it is recommended that they stay inside. b) Upon receiving the notice to “lock down” the buildings, the Floor Monitors (or RA’s) are to secure any exit door on their floor from outside entry and stay at the

10 exit to notify occupants desiring to leave the building that it is recommended that they stay inside.

Emergency Campus Evacuation: a) Upon receiving notification of an emergency evacuation, the Vice Presidents (or RD’s) are to check each floor to make sure that the Floor Monitor (RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that an emergency evacuation notice has been issued and that occupants should proceed to exit the campus in the designated direction immediately.

b) Upon receiving notification of an emergency evacuation, the Floor Monitors (or RA’s) are to go to all rooms on their floor notifying anyone present that an emergency evacuation notice has been issued and that occupants should proceed to exit the campus in the designated direction immediately.

Hazardous Materials Incident: a) Upon receiving notification of a hazardous material incident affecting the campus, the Vice Presidents (or RD’s) are to check each floor to make sure that the Floor Monitor (RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present about the situation and informing occupants of the actions that they should take.

b) Upon receiving notification of a hazardous materials incident, the Floor Monitors (or RA’s) are to go to all rooms on their floor notifying anyone present about the situation and informing occupants of the actions that they should take.

B. ACCOUNTABILITY

The most important objective of the Ohio Christian University crisis management program is to avoid injuries and the loss of life during emergency situations. When an emergency event has occurred or is about to occur, everyone on campus must be quickly notified and given appropriate instructions about where to go and what to do. In addition, if the emergency involves fire department, law enforcement, or emergency medical service responders, it is essential that they not risk their lives trying to save someone who has already been evacuated from a building. Therefore, it is important to account for the whereabouts of people in the event of an emergency. This is one of the responsibilities of individuals designated as Vice Presidents and Floor Monitors for each campus building, including public access buildings and resident halls.

Ohio Christian University is an “open campus” with no central entry control point for campus visitors to sign in and out. Visitors can enter any of the public access buildings during normal work hours without going to a centralized reception area. In addition, there is no sign-in or sign-out requirement for faculty and staff members, some of whom may not be present on campus on any given day. Consequently, it is important for faculty and administrative staff members to maintain a sense of awareness regarding the presence of visitors and coworkers.

11 Access to all student resident halls, especially at night, is restricted to authorized individuals only. Resident Directors and student Resident Assistants are responsible for keeping track of students in their respective dormitories, including people with physical disabilities who may require assistance from others in the event of an emergency situation.

C. PROTECTIVE ACTIONS

There are two primary protective action alternatives which can be implemented prior to an impending emergency situation: Evacuation and shelter-in-place. The decision to evacuate or shelter-in-place is usually determined by the type of emergency event and the amount of time available to prepare for the event.

EVACUATION

When time permits, it is sometimes prudent to leave an area before a catastrophic event occurs. For example, people living in coastal areas subject to seasonal hurricanes might be directed to evacuate well before a hurricane makes landfall. Similarly, people living in Circleville, Ohio, could be directed to evacuate if there is a hazardous materials release after a train derailment in town,

If it is determined that the continued operation of the college will put its students and employees at significant risk, all students and employees will be dismissed to their homes or other locations as they so choose. For students without means of transportation

When an evacuation is directed, the Office of Student Services staff will ensure that the Dean and Diana Hickman Student Center and all residence hall buildings are completely vacated prior to lock up and departure. The Operations and Security Offices will ensure that all other campus public buildings are similarly checked and locked before departure.

If students and employees are dismissed for an evacuation, college operations will not normally recommence for at least three working days. Information concerning a return to normal operations will be posted on the Ohio Christian University web site (www.ohiochristian.edu) and on the informational voicemail (877-762-8669).

SHELTER-IN-PLACE

When an emergency event such as a tornado poses an imminent threat and there is not enough time to evacuate, then it is prudent to shelter-in-place until the threat is over.

The Student Services office is responsible to notify campus of an emergency. Notification will be made by use of the PENN alert notification system and mass e- mail.

Vice Presidents and Floor Monitors are to take action immediately upon receiving notification of the threat.

12 Anyone who is outdoors and unable to take shelter in a building should lie down in a low-lying area and cover their head and neck with their arms until the storm has passed.

“TAKE SHELTER” PROCEDURES

When notified to “take shelter,” everyone will proceed to their designated shelter location by the most direct route. Floor Monitors (RAs in the dormitories) will “sweep” their designated areas to ensure that everyone has evacuated to their shelter-in-place locations. If time permits, Floor Monitors will then close all outside doors, window blinds, and drapes.

Do NOT sit or stand near any outside window – flying glass is the major cause of injury during a tornado. Interior restrooms are excellent shelter locations. Building occupants should assume the “take shelter” position (Sit facing a wall, lean forward with hands over the head) and wait for further instructions.

In the event someone is injured, call 911 immediately to request emergency medical assistance. Render first aid if possible and try to keep the injured person stable until help arrives.

RECOVERY TO NORMAL OPERATIONS

The Student Services Office or the Resident Director on Duty will notify the campus community when the emergency is over.

D. PUBLIC INFORMATION

The Ohio Christian University President has the ultimate responsibility to ensure that in the event of an emergency, information released from the college is accurate as well as timely.

NOTIFICATIONS

The college Assistant Provost and Vice President of Academic and Student Services, will interact with students and their families in the event of a student life-threatening illness, injury, or death. He will determine all relevant facts relating to an incident and confer with the college President prior to talking with affected family members. The Ohio Christian University President may authorize the release of information to the college and community if he deems it appropriate.

MEDIA RELATIONS

The Ohio Christian University President, in his capacity as the Media Coordinator, will review and approve all press releases prepared by the Provost or Vice President of Operations prior to their release. The President (or his designated representative) is the ONLY authorized college spokesman. Media inquiries should be directed to the Office of the President.

13 IV. EMERGENCY RESPONSE, REENTRY, AND RECOVERY

A. EMERGENCY RESPONSE

Although a Pickaway County Sherriff officer patrols the campus regularly, Ohio Christian University has no other on-campus fire or emergency medical system response assets, and relies on the local community (City of Circleville and Pickaway County) to provide appropriate professional assistance in the event of an emergency. College students, faculty, and administrative staff members must comply with the directions of the on-scene Incident Commander (IC) who has legal authority to direct emergency response actions and restrict access to affected campus areas and buildings.

B. REENTRY

Reentry into any campus restricted area or building in the aftermath of an emergency is strictly prohibited until the affected buildings have been inspected and the IC has declared the situation under control and that it is safe for people to return. Individuals attempting unauthorized entry prior to IC approval are subject to arrest. After conferring with the IC, the Student Services Office and Vice Presidents (Resident Directors in the residence halls) will notify everyone when it is safe to reenter restricted areas and buildings.

C. RECOVERY

The Student Services Office or the Resident Director on Duty will notify the campus community when the emergency is over.

Information concerning a return to normal college operations will be posted on the Ohio Christian University web site (www.ohiochristian.edu) and on the college informational voicemail (877-762-8669) as well as other appropriate locations, including the local media.

14 V. TRAINING AND DRILLS

It is essential that members of the Ohio Christian University Administrative Council (Crisis Management Team) be properly trained to perform their duties in the event of an emergency. Both primary and alternate members must know what to do for each of the event-specific emergencies discussed in Appendix A to this plan.

In addition, all students, faculty, and administrative staff members must be familiar with the guidance in Appendix A to ensure that critical, time-sensitive actions can be taken quickly to minimize the potential for injury.

Emergency drills are an effective training tool and are conducted periodically to ensure that everyone is properly trained and ready for emergencies. Drill participants will receive instructions prior to the drill, and will also participate in post-drill evaluation and critique sessions. Drill critiques are not conducted to assign blame for problems which might occur during the drill. Rather, they are opportunities to answer questions and to solicit feedback and suggestions for program improvement.

Fire drills are held at least once a semester in each of the student residences. Additional drills will be held in the public buildings as deemed necessary. The Administrative Council and Building Response Teams may also conduct “table top” exercises from time to time to ensure familiarity with other emergency situations which could occur.

15 APPENDIX A.1 FIRE

General Information: Of all the emergency situations that could occur at Ohio Christian University, a building fire is the most credible and the one with which many faculty and staff members have personal experience.

A much worse scenario would be a dormitory fire at night. Smoke inhalation would pose the greatest danger, causing many people to suffocate if not warned in time. Each dorm is equipped with smoke sensors that would automatically activate the fire alarm system and prompt the notification and response of local fire department assets.

Fire extinguishers, smoke detectors, and fire alarm systems are installed for the protection of building occupants. All fire safety equipment (e.g., pull stations, fire extinguishers, and smoke detectors) should be used for emergency purposes only. Smoke detectors in student resident rooms are not to be disconnected under any circumstances.

Initial Individual Response Actions:  Upon discovering a fire, exit and close the door to the room where the fire is located and immediately sound the building fire alarm. Pull stations are located near exits and stairwells.

 Dial 911 and state the problem and where in the building the fire exists. Do not hang up until the operator tells you to do so, or you are in danger and must leave the vicinity of the phone.

 If in a residence hall, call security at 740-477-7747 or dial 637 and give your name and the location of the fire.

 Alert people in your area of the danger and of the need to evacuate, assisting those with disabilities.

 Walk (do not run) to the nearest stairway exit. Do NOT use elevators!

 Exit the building, closing doors between you and the fire.

 If in a residence hall, go to your exterior gathering place.

 Stay out of the way of emergency response personnel. However, notify firefighters or other public safety personnel if you suspect someone may be trapped in the building.

 Do not return to the building until instructed to do so by the fire scene Incident Commander or other public safety official.

16 Fire (Public Buildings) Action Plan

Incident Preparation: - Annual fire alarm inspections - Annual response training of Vice Presidents and Floor Monitors - The provision of an Emergency Quick Reference Guide to all faculty, staff, and students, and a posting of this guide electronically

Incident Location Response: - Upon the fire alarm being activated, building occupants are to begin evacuating the building immediately. - Those in positions of leadership (Instructors, VP’s, Directors, Supervisors, etc.) are to make sure that personnel in their vicinity evacuate the building immediately. - Upon hearing the fire alarm go off, the Vice President is to check each floor to make sure that the Floor Monitor or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that all occupants should proceed to exit the building immediately. - Upon hearing the fire alarm go off, Floor Monitors are to go to all rooms on their floor notifying anyone present that all occupants should proceed to exit the building immediately. - Notify 911 and the Student Services Office at 740-477-7702 or x 702.

Incident Campus Response: In the event of a fire, available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (the Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may have been in the effected building - Notifying family members if circumstances warrant - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed.

Campus Recovery: After the fire has been extinguished and the situation is under control, the Administrative Council will be informed by the Vice President of Operations on the extent of the damages. Based on this information, decisions may need to be made concerning the following: - Alternative or temporary venues may need to be identified to provide the services normally provided in the effected building - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

17 Fire (Residence Halls) Action Plan

Incident Preparation: - Annual fire alarm inspections - Semi-annual fire drills in the residence halls - Semi-annual safety inspection of resident rooms - Annual training of Resident Directors and Resident Assistants - The provision of an Emergency Quick Reference Guide to all students and a posting of this guide electronically

Incident Location Response: - Upon the fire alarm being activated, building occupants are to begin evacuating the building immediately. - Resident Assistants (or their alternates) are to make sure that personnel on their floor evacuate the building immediately. - Notify Campus Security at 740-477-7747 or dial 637 from an on campus phone - Upon hearing the fire alarm go off, the RD is to check each floor to make sure that the RA or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that all occupants should proceed to exit the building immediately. - Upon hearing the fire alarm go off, RA’s are to go to all rooms on their floor notifying anyone present that all occupants should proceed to exit the building immediately. - Notify the Student Services Office at 740-477-7702 or x 702.

Incident Campus Response: In the event of a fire, available Administrative Council members not involved in the immediate response effort should report to the Executive Conference Room unless directed to the alternate location by the President or his surrogate. Initial focus should be on the following: - Determining who may have been in the effected building - Notifying family members if circumstances warrant - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed.

Campus Recovery: After the fire has been extinguished and the situation is under control, the Administrative Council will be informed by the Vice President of Operations of the extent of the damages. Based on this information, decisions may need to be made concerning the following: - Alternative or temporary venues may need to be identified to provide the services normally provided in the effected building - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media 18 APPENDIX A.2 SEVERE WEATHER CONDITIONS (TORNADO)

Section 1: Tornado

General Information: The National Weather Service constantly monitors weather conditions to identify areas which could be threatened by serious weather conditions such as tornados, ice storms, and flooding. The most likely severe weather condition to affect Ohio Christian University is that involving a tornado or possible tornado. In the event that a tornado is likely or imminent, the National Weather Service will issue a tornado watch or tornado warning.

Tornado Watch: The National Weather Service issues a tornado watch when weather conditions are such that a tornado could develop in a particular area. A tornado watch is usually issued for a specified period of time. For example: “A tornado watch until 4pm Eastern Standard Time has been issued by the National Weather Service for the following Ohio counties: Pickaway, Fairfield, Franklin and Madison.” Residents are asked to make certain that they are familiar with the location of the shelter area in their building and be prepared to move to that area should a tornado warning be issued.”

Tornado Warning: A tornado warning indicates that a tornado has been sighted in the area. When residents are advised that there is a tornado warning in their area they should seek shelter immediately and follow the directions from their Vice Presidents and Floor Monitors. They should remain in the designated shelter areas until the all-clear is given by a Crisis Management Team representative.

Initial Individual Response Actions:  The National Weather Service issues a tornado watch when weather conditions are such that a tornado could develop in a particular area.

 Check televised, radio, or online weather reports when sky conditions are threatening.

 Be prepared to evacuate to a shelter area.

 A tornado warning indicates that a tornado has been sighted in the area.

 Proceed to posted shelter area and notify others you meet to do the same.

 Assist those with disabilities to the safest area on the floor (interior corridor, room, office).

 Do not use elevators.

 Do NOT sit or stand near any outside window. Sit facing a wall, lean forward with hands over the head and wait for further instructions from your Vice President or Floor Monitor.

 In the event someone is injured, call 911 immediately to request emergency medical assistance. Render first aid if possible and try to keep the injured person stable until help arrives.

19  Remain in the designated shelter area until the all-clear is given by the Student Services Office or the RD on Duty when the emergency is over and normal operations can be resumed.

Tornado Action Plan Incident Preparation: - Annual response training of Vice Presidents and Floor Monitors - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services staff, Security staff, and Operations staff - The pre-positioning of tornado warning messages in the PENN campus alert system - Identification of the tornado shelter areas in each campus building - The provision of an “Emergency Quick Reference Guide” to all faculty, staff, and students and a posting of this guide electronically. Incident Location Response: - Upon receiving notification of a tornado warning, all occupants are to seek shelter immediately in the designated tornado shelter areas. - Upon receiving notification of a tornado warning, Vice Presidents (and RD’s) are to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that a tornado warning has been issued and that occupants should proceed immediately to the lowest floor hallway for safety. - Upon receiving notification of a tornado warning, Floor Monitors (and RA’s) are to go to all rooms on their floor notifying anyone present that a tornado warning has been issued and that occupants should proceed immediately to the lowest floor hallway for safety. Incident Campus Response: Upon receiving notification of a tornado warning, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out the pre- positioned tornado warning message to the campus community. In the event of a tornado, available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may have been in the effected building, - Notifying family members if circumstances warrant, - Determining what immediate college operational adjustments will need to be made and - Formulating the public response to the incident. The Assistant Provost and Vice President of Academic and Student Services or Vice President of Operations will notify the campus community when the emergency is over and normal operations can be resumed. 20 Campus Recovery: After the tornado has passed and once the situation is under control, the Administrative Council will be informed by the Vice President of Operations of the extent of the damages. Based on this information, decisions may need to be made concerning the following: - Alternative or temporary venues may need to be identified to provide the services normally provided in the effected building. - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

21 APPENDIX A.3 MEDICAL EMERGENCY

General Information: Due to the number of individuals in the Ohio Christian University community, it is inevitable that medical emergencies will arise from time to time. Although most such emergencies are not life threatening, medical emergencies may arise on occasion that are life threatening. It is important that those involved in such a situation stay calm and react in an appropriate, timely manner.

Initial Individual Response Actions:  Attempt to determine what type of medical situation is occurring: a seizure, a heart attack, fainting, an injury, etc.

 If it appears to you that the situation could be life threatening, call 911 immediately and provide the following information:

o Location of the injured person (building, room number, etc.).

o Type of injury or problem.

o The phone number at your location.

o Stay on the phone with the dispatcher.

 If 911 has been called, send someone out to the parking lot to direct the ambulance personnel to the scene of the emergency.

 Ask those around if they have any medical training or could go get someone with medical training.

 If you can determine what the problem is and know how to provide emergency treatment, then do so.

o Department first aid kits are provided for individuals to use

o Attempt to make the person as comfortable as possible and make sure that their airways are not restricted.

o Do not expose yourself to someone else’s blood or body fluids.

 If someone is unconscious and may have suffered Sudden Cardiac Arrest:

o Do not move the victim unless safety dictates.

22 o Those trained in CPR and use of an AED can use an AED located nearby if they are in Maxwell Leadership Center. These AED’s are located outside the training room and near the gymnasium.

Medical Emergency Action Plan

Incident Preparation: - The purchase and installation of AED devices in the Maxwell Leadership Center. - The training of various staff in the use of the AED devices - The training of various staff members in the use of CPR techniques - The provision of a “Medical Emergency Checklist” in the classrooms

Incident Location Response: - Attempt to determine what type of medical situation is occurring (a seizure, a heart attack, fainting, an injury, etc.) - If you can determine what the problem is and know how to provide emergency treatment then do so (an AED is in each of the public buildings in case of heart attack) - If it appears to you that the situation could be life threatening, call 911 - If 911 has been called, send someone out to the parking lot to direct the ambulance personnel to scene of the emergency - Ask those around if they have any medical training or could go get someone with medical training - Attempt to make the person as comfortable as possible and make sure that their airways are not restricted

Incident Campus Response: Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who has been affected - Determining if family members need to be notified - Determining what immediate college operational services (if any) will need to be interrupted - Formulating the public response to the incident.

Campus Recovery: After the incident has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President Provost) is 23 authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

APPENDIX A.4 HAZARDOUS MATERIALS INCIDENTS

There is the possibility of hazardous materials (HAZMAT) incidents that could impact Ohio Christian University. One example is an airborne toxic cloud resulting from an accident involving tanker trucks or from a train derailment involving tanker cars.

Section 1: Airborne Toxic Chemicals

General Information: The first scenario is the most likely, as numerous tanker trucks carrying toxic chemicals drive through Circleville on state route 22 every day. In addition, rail lines in Circleville are used many times each day by trains carrying a wide variety of cargo including potentially hazardous gaseous and liquid chemicals. There have been car/train accidents in Circleville over the years, usually resulting in the death or injury of the driver and passengers in the car. However, history shows that such an accident can have far more serious consequences.

Fortunately, most hazardous chemicals that could become airborne are heavier than air and tend to flow along the ground away from the source. It is unlikely that anyone on the campus would be in any immediate danger from airborne HAZMAT. However, if the incident involves a fire, a toxic cloud of smoke could be blown toward the campus.

Initial Individual Response Actions:  Leave the immediate area and warn others to evacuate and stay away.

 Try to stay upstream, uphill, and upwind of the accident.

 During regular business hours or after hours/weekends, call the Maintenance Department at 740-497-8841 to report the incident.

 Report the following information:

o Your name and phone number. 24 o Location of the spill (if known).

o Name and amount of material spilled (if known).

o Extent of any injuries.

 If the spilled material is flammable, turn off ignition and heat sources.

Hazardous Materials Incident Action Plan Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the, Student Services Office, Security Office, and Operations. - The provision of an “Emergency Quick Reference Guide” to all faculty, staff and students and a posting of this guide electronically.

Incident Location Response: - Upon receiving notification of a hazardous material incident affecting the campus, the Vice Presidents (and RD’s) are to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present about the situation and informing occupants of the actions that they should take. - Upon receiving notification of a hazardous materials incident affecting the campus, the Floor Monitors (and RA’s) are to go to all rooms on their floor notifying anyone present about the situation and informing occupants of the actions that they should take.

Incident Campus Response: Upon receiving notification of a hazardous materials incident that will affect the college, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a PENN alert to the campus community informing occupants of the threat and what action they should take (either shelter in place or evacuate).

Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may have been in the effected building (if localized to one building) - Notifying family members if circumstances warrant, - Determining what immediate college operational adjustments will need to be made and - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the 25 emergency is over and normal operations can be resumed.

In the event that the Circleville area has to be evacuated for more than 24 hours, the college will be closed and normal operations will not recommence for at least three working days. Information concerning a return to normal college operations will be posted on the Ohio Christian University web site (www.ohiochristian.edu) and provided to local broadcast media.

Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - Alternative or temporary venues may need to be identified to provide the services normally provided in the effected building. - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

26 Hazardous Materials Incident Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - The provision of an “Emergency Quick Reference Guide” to all faculty, staff, and students and a posting of this guide electronically. Incident Location Response: - Upon receiving notification of a hazardous material incident affecting the campus, the Vice Presidents (and RD’s) are to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present about the situation and informing occupants of the actions that they should take. - Upon receiving notification of a hazardous materials incident affecting the campus, the Floor Monitors (and RA’s) are to go to all rooms on their floor notifying anyone present about the situation and informing occupants of the actions that they should take.

Incident Campus Response: Upon receiving notification of a hazardous materials incident that will affect the college, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a message to the campus community informing occupants of the threat and what action they should take (either shelter in place or evacuate). Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may have been in the effected building (if localized to one building) - Notifying family members if circumstances warrant, - Determining what immediate college operational adjustments will need to be made and - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed. In the event that the Circleville area has to be evacuated for more than 24 hours, the college will be closed and normal operations will not recommence for at least five working days. Information concerning a return to normal college operations will be posted on the Ohio Christian University web site (www.ohiochristian.edu) and provided to local broadcast media.

Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media. 27 APPENDIX A.5 EARTHQUAKE

In the aftermath of an earthquake, buildings could sustain structural damage and water and gas lines could be ruptured. Downed electrical power lines could also pose a hazard.

Initial Individual Response Actions: In the event of an earthquake:

 Stay away from windows to avoid injury from shattered glass.

 Get under something solid (desk, table, door frame, etc.) and remain there until the tremors have completely subsided.

 Then proceed out the nearest exit to the nearest open area assembly point (e.g., the Triangle area or a parking lot). Beware of fallen debris and possible downed electric lines.

 Inform your Vice President of anyone who might be trapped inside needing assistance.

 Do NOT reenter the building until it has been inspected for possible structural damage and reentry is authorized.

Earthquake Action Plan

Incident Preparation: - Construction of facilities to meet earthquake building code - The provision of an “Emergency Quick Reference Guide” to all faculty, staff, and students and a posting of this guide electronically.

Incident Location Response: - Upon sensing that an earthquake is in process or being notified that an earthquake has occurred, building occupants are to begin evacuating the building immediately. - Those in positions of leadership (Instructors, VP’s, Directors, Supervisors, etc.) are to make sure that personnel in their vicinity evacuate the building immediately. - Notify 911 and Campus Security at 740-477-7747 or dial 637 from an on campus phone from on campus. - Incident Campus Response: In the event of an earthquake, available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may have been in the effected building 28 - Notifying family members if circumstances warrant - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed.

Campus Recovery: After the situation is under control, the Administrative Council will be informed by the Vice President of Operations of the extent of the damages. Based on this information, decisions may need to be made concerning the following: - Alternative or temporary venues may need to be identified to provide the services normally provided in the effected building - Suspension of normal college operation for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

29 APPENDIX A.6 SHORT-TERM CAMPUS EVACUATION

General Information: Depending on the type of crisis it may become necessary for the campus to be evacuated for a short period of time. Reasons for such an evacuation could include, but is not limited to, events such as the recovery from a fire, tornado, or hazardous chemical release, an extended period of power failure or the response to civil unrest or specific terrorist type threats to the college community.

Initial Individual Response Actions: In the event that a short-term campus evacuation is announced, students (and possibly faculty and staff) will be asked to return to their homes at once. College community personnel are encouraged to have a plan on how they could depart the campus upon short notice. This could include, but is not limited to, use of personal vehicles or obtaining a ride with someone else.

Short-term Campus Evacuation Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - Annual response training of Vice Presidents and Floor Monitors

Incident Location Response: - Upon receiving notification of an emergency evacuation, the Vice Presidents (and RD’s) are to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that an emergency evacuation notice has been issued and that occupants should proceed to exit the campus in the designated direction immediately. - Upon receiving notification of an emergency evacuation, the Floor Monitors (and RA’s) are to go to all rooms on their floor notifying anyone present that an emergency evacuation notice has been issued and that occupants should proceed to exit the campus in the designated direction immediately.

Incident Campus Response: Upon receiving notification of the need to evacuate the campus, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a PENN alert to the campus community informing occupants of the situation and what action they should take.

Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Notifying family members of the situation 30 - Determining what immediate college operational services (if any) will continue to function - Formulating the public response to the incident.

Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

31 APPENDIX A.7 EXTENDED CAMPUS EVACUATION

General Information: In case of a significant campus crisis, it may become necessary for the campus to be evacuated for an extended period of time. If such a situation were to occur during the school year, completion of the semester already in progress becomes critical for those in attendance.

Initial Individual Response Actions: In the event that an extended campus evacuation is announced, it will be the responsibility of each faculty and staff member to take with them the information necessary to fulfill their responsibilities (as much as is possible) from a distance.

Extended Campus Evacuation Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - The provision of an electronic instructional delivery system (E360) - The training of faculty in the use of the electronic instructional delivery system (E360)

Incident Location Response: - Upon receiving notification of the need to evacuate the campus, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a message to the campus community informing occupants of the situation and what action they should take.

Incident Campus Response: Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Notifying family members of the situation - Determining what immediate college operational services (if any) will continue to function - Formulating the public response to the incident.

Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operations for a determined period of time - Whether or not to begin use of the electronic instructional delivery system (CMS) 32 - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

33 APPENDIX A.8 BOMB THREAT

General Information: Although the vast majority of bomb threats are pranks by individuals seeking to disrupt normal operations, all it takes is one real bomb blast to forever change the lives of the victims and their families. There have been numerous occasions in the past several years where a disgruntled former employee or a distraught or angry spouse has placed an explosive device in courthouses, schools, businesses, and other locations with the intent to “get even” for some perceived injustice.

In addition, in this “post 9-11” environment it is conceivable that someone would want to use a bomb as a terrorist weapon for a political reason. Regardless of the motivation of the caller,

All bomb threats must be taken seriously!

Initial Individual Response Actions:  Try to stay calm.

 If possible, the person taking the bomb threat call should have someone Campus Security at 740-477-7747 or dial 637 from an on campus phone from an on campus phone. However, if you are in a building that has received a bomb threat, DO NOT use your cell phone.

 Turn off all 2-way radios, cell phones, pagers or any other device that could transmit a signal which could actually set off the bomb.

 Try to record as much information as possible from the caller.

 Once the call has been terminated, call 911 and inform them of the threat.

 After 911 has been called, call Campus Security at 740-477-7747 or dial 637 from an on campus phone from an on campus phone to inform school staff about the threat.

34 Bomb Threat Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - Annual response training of Vice Presidents and Floor Monitors - The provision of an “Emergency Quick Reference Guide” to all faculty, staff, and students and a posting of this guide electronically.

Incident Location Response: - Upon the receipt of a bomb threat that appears to be credible, the fire alarm should be activated and building occupants are to begin evacuating the building immediately. - Those in positions of leadership (Instructors, VP’s, Directors, Supervisors, etc.) are to make sure that personnel in their vicinity evacuate the building immediately. - Upon hearing the fire alarm go off, the Vice President (or RD) is to check each floor to make sure that the Floor Monitor (or RA) or a volunteer that they have selected is going to all rooms on that floor notifying anyone present that all occupants should proceed to exit the building immediately. - Upon hearing the fire alarm go off, Floor Monitors (or RA’s) are to go to all rooms on their floor notifying anyone present that all occupants should proceed to exit the building immediately. - Notify 911 and Campus Security at 740-477-7747 or dial 637 from an on campus phone from an on campus phone.

Incident Campus Response: Upon receiving notification of a bomb threat the Student Services Office or the RD on Duty will send a message to the college community instructing them to avoid the affected facility or area.

Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed.

Campus Recovery: After the bomb threat has been mitigated and the situation is under control, the Administrative Council will be informed by the Vice President of Operations of the extent of any damage. Based on this information, decisions may need to be made concerning the following: - Suspension or adjustment of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

35 APPENDIX A.9 HOSTAGE SITUATION

General Information: Hostage situations have become an all too common occurrence in recent years. A hostage taker may be a political terrorist or someone outraged at the perceived wrongdoing of the hostage or the institution that the hostage represents. The hostage taker may also simply be trying to extort money or to draw media attention to himself. Whatever the motivation, a hostage situation is very serious and can be dangerous to the hostage and anyone else attempting to interfere with the hostage taker.

Initial Individual Response Actions:  If you become a hostage:

o Do not try to escape. Be Patient. Time is on your side.

o Follow instructions and be alert. Avoid arguments and don’t speak unless spoken to.

o Maintain eye contact with the captor and be as friendly as possible.

o Be observant and try to remember all distinguishing characteristics of your captor.

o Be prepared to talk to the police on the phone if a line is patched through to your location.

 If you become aware of a hostage situation:

o DO NOT attempt to apprehend or interfere with the hostage taker except in case of self- protection.

o Building occupants in the immediate vicinity should evacuate the building if at all possible.

o If evacuation of the building will put occupants in harm’s way, occupants should close and lock the doors and remain in place.

o Immediately call 911 and tell the emergency operator about the situation in as much detail as possible, try to get a good description of the hostage taker, noting approximate height, weight, age, sex, color, clothing, etc.

o If the person is using a vehicle, note the license number, make, model, and color of the vehicle, and the direction of travel.

36 o Also tell the dispatcher the approximate number of people taken hostage or in the vicinity.

o Call Campus Security at 740-477-7747 or dial 637 from an on campus phone from an on campus phone immediately to inform them of the situation.

o If applicable, RDs should direct their residents away from the hostage area and remind them not to interfere with law enforcement authorities who respond to the incident.

Hostage Situation Action Plan

Incident Preparation: - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations

Incident Location Response: - Upon being informed of a hostage situation on campus, building occupants in the immediate vicinity should evacuate the building if at all possible. - If evacuation of the building will put occupants in harm’s way, occupants should close and lock the doors and remain in place. (classrooms have doorstops inside the door to perform this task) - Immediately call 911 and give your location, the location of the threat, and an estimate of how many people are in your location - Notify Campus Security at 740-477-7747 or dial 637 from an on campus phone as soon as possible and let them know that 911 has been called.

Incident Campus Response: Upon being notified of a hostage situation on campus the Student Services Office or the RD on Duty will send a message to the college community instructing them to avoid the affected facility or area and a message instructing the Vice Presidents in the unaffected buildings to perform “lockdown” or evacuation procedures.

Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may still be in the effected building - Notifying family members if circumstances warrant - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the emergency is over and normal operations can be resumed.

Campus Recovery: After the threat from the hostage situation on campus has been mitigated and the situation is under 37 control, the Administrative Council will be informed by the Vice President of Operations of the extent of any damage or injuries. Based on this information, decisions may need to be made concerning the following: - Suspension or adjustment of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

38 APPENDIX A.10 DANGEROUS PERSON ON CAMPUS

General Information: On September 11, 2001, Americans were forced to confront a type of asymmetric warfare that had become all too common in other areas of the world. Brutal attacks on civilians, including women and children, have been used with increasing frequency by a variety of political groups to terrorize and intimidate countries and their governments. Terrorists have targeted subway stations, restaurants, market places, police stations, rail lines, places of worship, and even schools.

Initial Individual Response Actions:  Do not physically confront a suspicious-looking person. Do NOT put yourself at risk.

 If you witness criminal or suspicious behavior, call 911 and provide information to the dispatcher:

o Your name, location, and phone number

o Describe the situation you are reporting: who, what, when, where, why, and how

o Is anyone hurt or injured?

o Have you seen a gun or other weapon?

o Stay on the phone with the dispatcher until officers arrive if your safety is not in jeopardy

 If a threat is imminent, vacate the area and notify others of the threat.

 If evacuation of the building will put occupants in harm’s way, occupants should close and lock the doors and remain in place.

 During normal business hours call Campus Security at 740-477-7747 or dial 637 from an on campus phone immediately to inform them of the situation.

39 Dangerous Person on Campus Action Plan

Incident Preparation: - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - Installation of doorstops on the inside of classroom doors to provide a method of blocking the doors without the need of a key - Annual response training of Vice Presidents and Floor Monitors

Incident Location Response: - Upon recognizing a threat of a dangerous person on campus, building occupants in the immediate vicinity should evacuate the building if at all possible - If evacuation of the building will put occupants in harm’s way, occupants should close and lock the doors and remain in place. (classrooms have doorstops inside the door to perform this task) - Immediately call 911 and give your location, the location of the threat, and an estimate of how many people are in your location - Notify Campus Security at 740-477-7747 or dial 637 from an on campus phone as soon as possible and let them know that 911 has been called.

Incident Campus Response: Upon being notified of a dangerous person on campus the Student Services Office or the RD on Duty will send a message to the college community instructing them to avoid the affected facility or area and a message instructing the Vice Presidents in the unaffected buildings to perform “lockdown” procedures on other facilities. - Upon receiving the notice to “lock down” the buildings, the Vice Presidents (or RDs) are to check each floor with an exit to make sure that the Floor Monitor (or RA) has secured the door from outside entry and that the Floor Monitor (or RA) or a volunteer that they have selected stays at the exit to notify occupants desiring to leave the building that it is recommended that they stay inside. - Upon receiving the notice to “lock down” the buildings, the Floor Monitors (or RAs) are to secure any exit door on their floor from outside entry and stay at the exit to notify occupants desiring to leave the building that it is recommended that they stay inside.

Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who may still be in the effected building - Notifying family members if circumstances warrant - Determining what immediate college operational adjustments will need to be made - Formulating the public response to the incident.

The Student Services Office or the RD on Duty will notify the campus community when the

40 emergency is over and normal operations can be resumed.

Campus Recovery: After the threat from the dangerous person on campus has been mitigated and the situation is under control, the Administrative Council will be informed by the Vice President of Operations of the extent of any damage or injuries. Based on this information, decisions may need to be made concerning the following: - Suspension or adjustment of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

41 APPENDIX A.11 COMPREHENSIVE ELECTRICAL POWER FAILURE

General Information: Almost all regions of the country experience temporary electrical power failure from time to time. Most of these interruptions are caused by minor maintenance problems which can be quickly fixed, and their impact on a community is little more than a nuisance.

However, when the power outage is wide-spread (e.g., caused by a tornado or a hurricane), then the ramifications can be far more serious. Travel will be restricted, as traffic lights will not work and fuel cannot be pumped from gas stations. Communication systems will be impaired, including cell phones which rely on relay towers and switching centers as well as their own batteries which cannot be recharged. ATMs will not work, most of the community will not have lighting, and there may be an increase in criminal activity. Hospitals, nursing homes, and schools will all be affected.

For example, these are just some of the problems Ohio Christian University will experience:

 The campus telephone system will only work on back-up battery power for about 3 hours, including the “911” emergency call system.  Similarly, building fire detection, notification, and alarm systems will also cease working after their back-up battery power is expended.  Emergency lighting and door security “mag-lock” systems will go down after about 12 hours.  The campus central computer server system will only function in a limited capacity, and then for only about an hour. Note: System data files are “backed up” off-site every day as part of the campus “Vital Records” program.  Elevators will not work. Anyone inside an elevator when the power goes off must read and comply with the posted “Elevator Entrapment Procedure” (see Appendix G) to get out.  Air conditioning and heating systems will cease to operate.  Food preparation in the cafeteria kitchen will not be possible, and food stored in refrigerators and freezers will start to spoil in just a few hours.

Initial Individual Response Actions:  Call Maintenance at 740-497-8841 to report:

o Gas line break or smell of gas

o Water main break

o Electrical power failure

42 o Heating system failure

 Do not use candles for lighting. Emergency lighting for exit routes will activate in a power outage.

 Unplug electrical equipment including computers.

 If necessary, activate the building fire alarm to evacuate the building.

 Do not use elevators.

 Call Maintenance at 740-497-8841 to report the location of any persons trapped in an elevator.

Comprehensive Electrical Power Failure Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations

Incident Location Response: - Upon receiving notification of a comprehensive power failure, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a message to the campus community informing occupants of the situation and what action they should take.

Incident Campus Response: Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Notifying family members of the situation - Determining what immediate college operational services (if any) will continue to function - Formulating the public response to the incident.

Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

43 44 APPENDIX A.12 SERIOUS COMMUNICABLE DISEASE CONDITION

General Information: Although once considered a thing of the past, large scale epidemics have become an increasing threat as new viruses (such as bird flu) are discovered. In addition, terrorist organizations have released chemical agents (such as sarin gas) and biological weapons (such as anthrax spores) in major metropolitan areas, causing some deaths and widespread fear among the population.

Pickaway County could be subject to naturally occurring epidemics from diseases like bird flu which can spread from one region to another with devastating consequences

Initial Individual Response Actions:  Do not attend classes or go to other public areas if you have had a fever or have been throwing up within the last 24 hours.

 In the event of an epidemic which threatens the local community, everyone should comply with the instructions of civil authorities, to include obeying travel restrictions if the area is under quarantine.

Serious Communicable Disease Action Plan

Incident Preparation: - The provision of PENN campus alert system - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations - The provision of an electronic instructional delivery system (E360) - The training of faculty in the use of the electronic instructional delivery system (E360)

Incident Location Response: - Upon receiving notification of a serious communicable disease, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a message to the campus community informing occupants of the situation and what action they should take.

Incident Campus Response: Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who has been affected - Notifying family members of the situation - Determining what immediate college operational services (if any) will continue to function - Formulating the public response to the incident. 45 Campus Recovery: After the danger has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operations for a determined period of time - Whether or not to begin use of the electronic instructional delivery system (CMS) - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

46 APPENDIX A.13 INCIDENTS AFFECTING THE COMMUNITY

General Information: Ohio Christian University is a vital part of Pickaway County. Most of our students, faculty, and staff members live on the campus or in nearby communities, attend local churches, and send their children to area schools.

The college works hard to maintain good relations with the community. For example, each spring the college sends teams of students, faculty, and staff out to perform dozens of community service projects in nearby towns. In addition, college staff members serve in leadership roles in the Circleville Rotary and other community agencies.

On rare occasions, however, incidents can occur which could have a negative impact on our relations with our neighbors. It is important that the college respond quickly to properly deal with the situation.

Initial Individual Response Actions:  Of course the best way to deal with an incident is to avoid it in the first place. Common sense and respect for safety will prevent most accidents from occurring, or mitigate the damage from incidents which cannot be prevented.

 If necessary, call 911 and tell the emergency operator about the situation in as much detail as possible.

 All OCU students, faculty, and staff members should immediately report any incident which could have a negative impact on the community. Call Campus Security at 740-477-7747 or dial 637 from an on campus phone immediately to inform them of the situation.

47 Incidents Affecting the Community Action Plan

Incident Preparation: - Training in the use of the PENN campus alert system for the Student Services Office, Security Office and Operations

Incident Location Response: - Upon receiving notification of an incident that could affect the community at large, the Student Services Office staff (during work hours) or the Resident Director on Duty (during evenings and weekends) will send out a message to the campus community informing them of the situation and what action they should take if appropriate.

Incident Campus Response: Available Administrative Council members not involved in the immediate response effort should report to the Crisis Management Center (Executive Conference Room unless directed to the alternate location by the President or his surrogate). Initial focus should be on the following: - Determining who or what areas have been affected - Determine what emergency or legal authorities should be involved, if any - Determining what immediate college operational services (if any) will continue to function - Formulating the public response to the incident

Campus Recovery: After the incident has passed and once the situation is under control, the Administrative Council may need to make decisions concerning the following: - The suspension of normal college operations for a determined period of time - Instructions to give to the college community concerning how and when college operations will resume or return to normal operations - Release of the public response to the incident and who (if other than the President or Provost) is authorized to discuss the incident with the media

The President will then communicate these decisions and information to the campus community in a timely manner.

48 APPENDIX B EMERGENCY CONTACT TELEPHONE ROSTER

Local emergency response communications center: 9-1-1 (9-9-1-1 from a campus extension) (for fire, police, ambulance, etc.)

Ohio Christian University emergency number 740-477-7747 (Security)

Circleville Fire Department: 740-474-3333

Pickaway County Sherriff: 740-474-2176

Ohio Christian University RD On Duty (5pm – 8am):

Ohio Christian University Security 740-477-7747

Pickaway County Sheriff: 423-775-2442

Berger Hospital: (740) 474-2126

Poison Control Center: 800-288-9999

Ohio Christian University on-campus emergency assistance: 740-477-7747

Ohio Christian University informational voicemail:

49 APPENDIX C: OHIO CHRISTIAN UNIVERSITY TELEPHONE BOMB THREAT CHECKLIST

Listen! - Do Not Interrupt the Caller - Be Calm - Be Courteous

TIME BOMB WILL GO OFF: ______

WHERE IS THE BOMB LOCATED?: ______

Write out the entire bomb threat caller’s message below: ______

CALLER'S IDENTITY: Male ___ Female ___ Adult ___ Juvenile ____ Age?: _____

Name?: ______

BACKGROUND VOICE SPEECH LANGUAGE MANNER NOISES Loud Fast Excellent Calm Factory Machines High Pitch Stutter Good Rational Office Machines Raspy Slurred Fair Deliberate Street Traffic Soft Slow Poor Upset Animals Deep Distorted Foul Angry Music Pleasant Nasal Abusive Irrational Quiet Drunk Clear Accent? Taped

50 TRY TO GET INFORMATION FROM THE CALLER

Pretend Difficulty Hearing. Keep Caller Talking.

Ask Questions Like:

When will the bomb go off? ______(Hour) Time Remaining: ______

Where is the bomb located? Building: ______Area: ______

What kind of bomb is it? ______

What does it look like? ______

What will make the bomb explode? ______

Did you place the bomb? ______

What is your name? ______

Who do you represent? ______

Where are you? ______

Inform the caller that a bomb detonation could cause injury or death to innocent people, and that they should reconsider their actions.

Do NOT hang up your phone if the caller continues to talk. Have someone else call 911 if possible and inform the Emergency Operator about the situation.

After the caller hangs up, if no one else has already done so, CALL 911 and inform the Emergency Operator about the situation.

Did the caller appear familiar with the college campus by his/her description of the bomb location? ______

Notify Campus security of the situation immediately at 740-477-7747 or dial 637 from an on campus phone and provide this completed checklist as soon as possible.

51 52 APPENDIX D EMERGENCY EQUIPMENT AND SUPPLIES

Equipment: Location:

Fire extinguishers All buildings in numerous places

Heart automated external defibrillators (AEDs) Maxwell Leadership Center Gym and training room

Backhoe, Skid Steer, lifts, welders, and Maintenance Shop other pieces of special purpose equipment

Special use and general purpose tools Maintenance Shop, IT shop in Mercer

Fleet of vans, pick-up trucks, and general Maintenance Shop, and various other purpose vehicles campus locations

Supplies: Location:

Flashlights All resident halls, maintenance Shop

Batteries Maintenance Shop

First Aid Kits Where?

Face masks Housekeeping storage closets in numerous campus buildings

Fuel (gasoline and diesel) Maintenance Shop D-1

53 APPENDIX E COMMUNICATIONS SYSTEMS

Emergency Notification System (PENN) Ohio Christian University has contracted with PENN to provide campus-wide notification that could be used in the event of an emergency. The contact information in the PENN system is updated at least semi-annually and is the primary means that will be used to notify the campus community in the event of a campus crisis.

Campus Digital Signage?? Ohio Christian University has its main sign and signs in the cafeteria to notify students.

Campus Telephone System The primary means of communications at Ohio Christian University is the campus PBX “hard-wired” telephone system. All offices and most employees have assigned telephone handsets with specific three digit telephone extension numbers. Each specific extension number has voice mail capability which may be accessed from both on and off campus. In addition, most of the office handsets are capable of transferring incoming calls to other campus extensions, and are able to participate in conference calls.

Campus Computer System Another major campus communications capability is the Ohio Christian University computer system whose servers support internet access to the campus home website, other locations on the world-wide web, and e-mail. All resident students, faculty, and administrative staff members are assigned individual e-mail accounts. Access to the campus computer system is possible through both hardwired desktop computer terminals and portable laptop computers utilizing the campus wireless access system.

Portable Radios?? The Information Technology (IT) Department maintains portable local network radios which can transmit and receive on specified frequency channels. These battery-operated, rechargeable radios have a 3-5 mile range, and enable everyone on the same channel to hear a transmission at the same time.

Cell Phones Ohio Christian University provides cell phones to employees in a wide variety of administrative staff positions to facilitate timely communications connectivity. Senior management team members and other key staff members carry cell phones as well. In addition, the overwhelming majority of students, faculty, and administrative staff members carry their own personal cell phones with both voice and text messaging capability.

54 APPENDIX F Elevator Entrapment Procedure

If you are unable to open the doors to this elevator and exit normally, REMAIN CALM.

You are in no danger and someone will come to get you out as soon as possible if you follow the following instructions:

 Use the elevator emergency phone to call for help. You will be connected to a central elevator emergency monitoring center which will dispatch an elevator maintenance person to assist you.

 You may also use your personal cell phone if available to call the campus emergency contact person at ______.

 Provide the following information:

** The name of the building at Ohio Christian University you are in. ** The floor level you are on, or the floor levels you are trapped between, if known. ** Your name and the names of anyone else with you in the elevator. ** Your cell phone number, if you have one, so they can call you back.

 DO NOT ATTEMPT TO FORCE THE DOORS OPEN. This will only damage the doors and make it more difficult for the maintenance staff to get you out.

 DO NOT ATTEMPT TO LEAVE THE ELEVATOR THROUGH THE OVERHEAD HATCH. This is dangerous and should not be attempted.

Wait patiently and someone will come to assist you as soon as possible.

55 APPENDIX G EMERGENCY MEDICAL INSTRUCTIONS

In the event of a medical emergency, follow these instructions: 1. Remember to stay calm and use your best judgment. If you think there is any question that 911 should be called, do not hesitate.

Definitely call 911 if the person is: a. Not breathing – skin is blue b. Unconscious c. No pulse d. Severe bleeding e. Seizures 2. Select two STUDENTS in your class, hallway, etc., and designate them to do the following:

a. Point to one student and tell them to call 911 from the closest phone. (NOT THE CLASSROOM phone > it only links to the helpdesk) i. Tell the 911 operator what happened (stopped breathing, seizures) ii. Where you are located (building, floor, room #) iii. Mention if you have done anything to the student iv. Tell the first student to come back to you after they have called 911 to confirm that 911 has been notified. - Once they have come back, send them outside the building to meet the ambulance and help them find you.

b. Point to the other student and tell them to dial x690. This is the nurse’s extension in the Polyclinic and they will come and assist you.

FOR SEIZURES: FOR UNCONSCIOUSNESS:

Protect the head If they aren’t on the floor, move them to the Don’t try to restrain them floor, otherwise don’t touch them! Move things out of the way Monitor breathing and pulse (every minute) Say their name to see if they are responsive 56 H-1 APPENDIX H CRISIS MANAGEMENT PLAN TRAINING AND REVIEW

Emergency Preparedness Training Meetings:

August Operations/Student Life emergency response training meeting: - Annual training of OSL and Student Services staff on the use of the PENN system - Annual training of OSL and Student Services staff on the posting of watches and warnings to the campus digital signage - Annual training of OSL and Student Services staff on heart AED procedures

Fall Student Life leadership training and dorm meetings: - Annual student emergency preparedness training - Annual Student Life staff emergency preparedness training

Fall faculty/staff workshop: - Annual faculty/staff emergency preparedness training - Annual training of Vice Presidents and Floor Monitors for public buildings

Annual VP led area meeting: - Annual area specific preparedness and response training by VP’s

- Event preparedness and response training (sponsors, event planners, etc.)

Reviews and Updates:

1. Annual update of all Council member phone numbers (President’s Office)

2. Semi-annual updating of student emergency communication information (Student Services)

3. Annual updating of faculty/staff communication information (Business Office)

4. Annual updating of identity of Vice Presidents and Floor Monitors (Student Services)

5. Annual verification of the posting of Tornado Shelter and Medical Emergency checklists in the appropriate locations. (Student Services)

Drills - Semi-annual fire drill in each resident hall (Student Services - Annual “lockdown” drill for each public building (Student Services) - Annual evacuation/shelter in place “table top” drill for each building (Student Services)

57 J-1

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