Volunteer Fundraising Administrative Assistant

Volunteers provide essential support to The Lake District Calvert Trust

Overview of the role

Reporting to the Business Manager (Fundraising), the administrative assistant will support a range of administrative tasks to support the smooth running of the Fundraising Department. The administrative assistant will contribute directly to maintaining a high standard of work and ensuring that the fundraising targets for the Lake District Calvert Trust are achieved.

The Administrative Assistant will:

 Handle incoming calls from funders, donors and supporters, providing prompt polite responses and forwarding messages to the relevant staff member

 Perform general clerical duties including photocopying, mailing and filing

 Provide supporters with information or packs that they request

 Update eTapestry the cloud based Fundraising system and help to keep records up to date and accurate

 Assist with volunteer co-ordination when required for talks and external events

 Support the department in getting up to date information to donors and supporters including updating notice boards and mail outs

 Update Facebook and twitter as required

 Support with gathering data for funding bids and other campaigns

 Create and modify documents using Microsoft Office

 Schedule meetings

 Undertake any other activities in keeping with the work of the charity Ideally we would like the following Experience, Skills and Knowledge:

 An understanding and passion for the work of the Lake District Calvert Trust and an insight how charities operate

 Previous experience in an office based role

 Good knowledge of Microsoft Office particularly Excel, Word and Outlook

 Experience of using social media

 A team player but able to work on your own initiative

 An understanding of data protection and confidentiality

 Excellent organisational, written and verbal skills

 Good interpersonal skills

 Reliability

 A willingness to learn new skills and try new activities

Hours, Location and Details:

We require support for two days per week 9am to 5pm Monday to Friday (possibly from 2 separate volunteers), although there can be some flexibility. The role will not generally require evening or weekend working however you may occasionally be asked to support at fundraising events. This would be optional.

The role will be based at the Lake District Calvert Trust, Little Crosthwaite, Keswick. This is a fully accessible site.

You will be required to provide references and undergo a DBS check. Continuation in the role will be subject to a 3 month trial period.

And in return we will offer you…………..the opportunity to be part of a forward thinking charity which truly impacts upon the life of its beneficiaries. You can be a member of the Fundraising Team whose work helps to keep the Calvert Trust’s door open so that we can continue to enable disabled children and adults to experience challenge and adventure in the outdoors.

This is a voluntary unpaid position however we will reimburse your travel and subsistence expenses as agreed with the Business Manager (Fundraising)

On the job training will be provided with additional external training opportunities where appropriate Closing date for applications Friday 28th April 2017

Please mark ‘Confidential’ and send to

Lynn Healey – Business Manager

Lake District Calvert Trust, Little Crosthwaite, Keswick, CA12 4QD

Or email to [email protected]