Norton Anti-virus Corporate Edition

User Instructions

The CSULB campus signed a three year agreement with Symantec for their Norton Anti-virus Corporate Edition software. This document is a basic introduction to how to use the program. For more detailed information, see the help screens that are part of the program.

How to use the anti-virus program

After the Norton Anti-virus Corporate Edition product is installed, you will see a small icon in the lower right corner of your screen that looks like this:

This icon indicates that the on-access scanner is working. The on-access scanner checks for viruses in files whenever you open a file, run a file, copy a file or save a file.

If you double click this icon, the Norton anti-virus program will open and you can manually scan your hard drive or a floppy drive. You can also open the Norton Anti-virus program by clicking Start – Programs – Norton AntiVirus Corporate Edition. The Norton Anti-virus Corporate Edition program screen looks like this:

Click on Scan Computer to select a hard drive, folders, or files to scan for viruses. Place a check mark in the box next to the drive you want to scan. Click on Scan a Floppy Disk to scan a floppy disk for viruses.

If a virus is detected on your computer, a message box similar to the following will appear on your computer screen:

The anti-virus program will try to clean a virus infected file. If it can not clean the file, it will attempt to quarantine the file. If that fails, the anti-virus program will not allow access to the infected file. As in the example above, this is the case when a web page tries to download a virus to your PC.

The quarantine is a place where the Norton anti-virus program puts files that can not be cleaned. To see if anything is in the quarantine, start the Norton program, double click the View item, and select the Quarantine item. The purpose for the quarantine is that with future releases of the anti-virus definitions, it may be possible to clean files that could not be cleaned at the time of quarantine. The only way you can get to these files is through the Norton program. The files are encrypted, and do not pose a threat to your system.

For additional information on the quarantine, see the on-line help.