SOUTHWESTERN MICHIGAN COLLEGE DIVISION OF: SCHOOL OF NURSING AND HUMAN SERVICES Dowagiac, Michigan

COURSE SYLLABUS Winter 2012

COURSE TITLE: Nursing Management COURSE NO: NURS 212

CREDITS/CONTACTS: Credit Hours: 2 Lecture Hours/week: 2 Laboratory Hours/week: 0 A-T Hours/week: 0

INSTRUCTOR: Diane Tramel, MSN, CNS, RN Office hours: posted by office Cell: 574-304-7038

E-mail: [email protected] PREREQUISITE: Successful completion of NURS 211 and concurrent enrollment in NURS 241

COURSE DESCRIPTION: This course provides the student with the knowledge to become an effective nurse manager and expands the area of legalities and professional development.

COURSE OUTCOMES: 1. Apply management skills in the organization and prioritization of client care to promote quality client outcomes. 2. Demonstrate appropriate delegation of tasks and assignments. 3. Recognize the challenge to deliver quality care with fiscal responsibility. 4. Identify the roles of nursing, regulatory agencies, and standards of care concerning the delivery of quality care. 5. Demonstrate an understanding of legal and ethical standards relevant to nursing practice. 6. Identify personal responsibilities related to achieving and maintaining licensure. 7. Demonstrate an understanding of professional liability, malpractice, and risk management. 8. Utilize skills to prepare for initial and future employment as a registered nurse. 9. Recognize the role and responsibilities of the nurse concerning a variety of workplace issues. 10. Demonstrate an understanding of various strategies that may be used to resolve conflict. 11. Identify strategies for personal application to prevent or minimize reality shock and burnout. 12. Promote a positive image of nursing through a public media source and a mentoring relationship with beginning nursing students.

DISTRIBUTION REQUIREMENTS: Required for ADN curricula.

TEXTBOOK: Zerwekh, J. & Claborn, J. C. (2006). Nursing today: transition and trends (6th ed.). St. Louis: Saunders. Additional resources as suggested by instructor via class or SMC Wired, My Courses, NURS 212.

METHOD OF INSTRUCTION: This course utilizes lecture, discussion, audio-visual materials, computer lab resources, written assignments, experiential assignments, selected readings, and case studies.

EVALUATION METHOD: Upon completion of the course the student will demonstrate achievement of the course objectives by obtaining a final minimum grade of seventy-eight percent (78%) as measured by written exams and assignments. All assignments are mandatory and must be completed to successfully pass the course.

Resume and cover letter/Portfolio 15% Southwester article 15% Plans & Evals for Mentoring 15% (5 points each) Formative exams (3) 30% Comprehensive Final Exam 25% 100%

GRADING SCALE: Per School of Nursing Student Handbook guidelines.

PROGRESSION POLICY: Successful completion of the nursing program requires academic achievement of a minimal grade of “C” (78%) in this course.

ATTENDANCE POLICY: Attendance is mandatory. Excessive absenteeism may result in course failure. Maximum that may be missed is 7 hours. It is the responsibility of the student to contact the instructor as soon as possible when an absence occurs. See the School of Nursing Student Handbook for specific guidelines.

TESTING POLICY: Students are expected to take all examinations as scheduled. Make-up policy with regards to examinations is described in the School of Nursing Handbook. Special learning needs, including testing modifications, need to be documented and on file with Academic Services.

HONESTY POLICY:

Cheating or plagiarizing will absolutely not be tolerated at Southwestern Michigan College. Any student found cheating or plagiarizing material in any manner may be assigned a failing semester/session grade in this course. A second such incident while at SMC could result in suspension or expulsion from the instituition. A student found in violation of this section of the syllabus will not be allowed to drop this course. Additional detail regarding cheating and/or plagiarism may be found elsewhere in this syllabus.

Notice: Information is this syllabus was, to the best knowledge of the instructor, considered correct and complete when distribuited for use at the beginning of the semester. The instructor, however, reserves the right, acting within the policies and procedures of Southwestern Michigan College, to make changes in the course content or instructional techniques.

OTHER COURSE The student is expected to read and prepare PRIOR to each EXPECTATIONS: class . You will be taking a series of five computer based exams. You will do this on your own time…when you can and when the computers are available (please check class schedule…although they are also available on the computers at the TLC at the library). You must pass each exam at 85% or higher. A guide to these exams is available on Wired under My Courses.

Students are expected to frequently access SMC Wired for course communications from the instructor.

Level II 1. Provides direct care, based on the nursing process, for TERMINAL clients with well-defined nursing diagnoses, within a COMPETENCIES: variety of settings, and who have simple to complex health care needs

. 2. Utilizes comprehensive therapeutic communication skills when interacting with clients, families, and other health care team members.

3. Organizes comprehensive aspects of care for clients with simple to complex health needs in a variety of settings.

4. Assesses client's needs for information in order to formulate a teaching plan; implements and modifies individualized teaching plans, and evaluates client's learning.

5. Demonstrates responsibility and accountability to the profession of nursing as well as collecting data for nursing research and utilizing research findings.

GUIDELINES FOR 1. Assignments are due on, or before, the day designated. WRITTEN WORK: See the School of Nursing Handbook for rules regarding late written assignments.

2. Written work that requires referencing is to use APA (American Psychological Association) formatting.

3. Assignments are to be neat in appearance, legible, and organized. Proper grammar, word usage, punctuation, spelling, and sentence structure are expected.

4. Individual assignments are to follow the assignment guidelines or formats provided by the instructor

NURSING 212 NURSING MANAGEMENT UNIT OBJECTIVES

At the completion of the course, the learner will:

I. Management Concepts and Strategies

A. Differentiate between management and leadership B. Describe various types of management. C. Distinguish between power and authority. D. Identify problem-solving strategies to apply in clinical management situations. E. Discuss the process of change. F. Identify strategies to apply for effective communication. G. Describe characteristics of assertive communication. H. Discuss factors to consider regarding team building. I. Compare and contrast mentoring, precepting, and coaching. J. Identify characteristics of effective mentor-mentee relationships. K. Describe the types of mentoring relationships. L. Establish and maintain an effective mentoring relationship with beginning nursing students. M. Discuss strategies that increase organizational skills. N. Describe time-management strategies. O. Discuss principles of priority-setting. P. Define delegation, supervision, and accountability. Q. Discuss each of the five rights of delegation.

II. Quality Care Delivery with Fiscal Responsibility

A. Discuss challenges that impact the delivery of nursing care. B. Discuss strategies to maintain or improve quality of care, while containing or reducing costs. C. Describe processes for monitoring and improving quality of care. D. Identify the role of the nurse in quality and performance improvement. E. Identify the role of regulatory standards and agencies.

III. Legalities and Ethics

A. Differentiate the three approaches to ethical decision-making. B. Discuss the moral implications of the American Nurses Association and International Council of Nurses codes of ethics. C. Relate the Nurse Practice Act to the governance of nursing. D. Recognize various types of law that apply to practice. E. Describe the functions of a state board of nursing. F. Discuss the legal aspects of licensure and ways to protect one’s professional license. G. Identify the elements of malpractice that must be proved to support a case. H. Describe the types of liability. I. Recognize high risk situations of practice. J. Discuss strategies to avoid, or defend against, a malpractice claim. K. Identify relevance of intentional tort and criminal law to nursing practice. L. Discuss the role of risk management in healthcare. M. Identify key questions when considering liability insurance coverage.

IV. Preparing for Future Employment

A. Describe a plan for securing employment. B. Prepare a professional cover letter and resume for a nursing position. C. Identify strategies to prepare for interviews. D. Discuss the importance of post-interview behaviors. E. Identify questions to ask concerning the workplace and personal safety. F. Discuss the nurse’s role and responsibilities concerning bioterrorism, workplace violence, and staffing shortages.

V. More Strategies for Addressing Issues that Impact Provision of Care

A. Identify common factors that lead to conflict. B. Discuss methods to resolve conflict. C. Identify techniques to use in dealing with difficult people. D. Discuss solutions and alternatives in dealing with anger. E. Discuss sexual harassment in the workplace. F. Define politics and political involvement. G. State the rationale for individual nurse’s involvement in the political process. H. Recognize the types of power and their application in nursing. I. Discuss strategies nurses may apply collectively to exert power. J. Identify common issues that may result in collective bargaining. K. Recognize the controversies concerning collective bargaining by nurses. L. Compare and contrast traditional and non-traditional approaches to collective bargaining.

VI. So, you are REALLY going to be a nurse!!!

A. Identify the role of nursing organizations concerning professional practice. B. Describe the role of credentialing and certification in professional practice. C. Differentiate between professional and legal regulation of practice. D. Submit an article that projects a positive image of nursing. E. Identify characteristics of reality shock. F. Discuss strategies to promote successful transition. G. Describe signs of burnout. H. Discuss how burnout affects nurses. I. Identify strategies of self-care.

Management--NURS 212

ACTION CALANDER Winter, 2012 Instructors: Diane Tramel, MSN, RN r k

H o e Day of t c e

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Week Date Time Lecture Material Special Info r W t

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Thur 1-12 10:20-12:20  Welcome, Introduction to  Cover Letter, Resume, and 1 Course & Instructors. Portfolio Assigned 2  Review Syllabus & Special  Talk about newspaper articles & forms; Info sign up for articles  Talk about mentoring experiences &  Graduation application forms  Student Reps  Choose Pin Pay by_____  Kaplan practice tests due by 4/22 2 Thur 1-19 10:20-12:20 Ch 10 Challenges of Nursing Mgt 2 Ch 11 Management Ch 12 Communication/Team 1-26 NO CLASS

Thur 2-2 10:20-12:20 Ch. 12 Conflict Management 2 3 Ch. 3 Mentoring and Preceptorship Thur 2-9 Ch 19 Ethical Issues and E-mail written plan for Clinical Site Mentoring 2 4 Ch. 20 Legal Issues Thur 2-16 Ch 22 Quality in Nur2601sing Cover Letter & Resume Due (e-mail) 2 5 Ch 14 Delegation in the Clinical Discuss Foley Mentoring/DVD Setting Group 1 Southwester Articles Due By February-17 (e-mail) Thur 2-23 Testing Test 1 Test 1: Chapters 10,11,12,19,20,3 2 6 Center Hand in clinical mentoring evals

Thur 3-2 Ch 4 Employment Considerations Teaching Plan for Foley Mentoring Due (e-mail) 2 7 Ch 9 Image of Nursing No class *** Spring Break Thur 3-15 1010-1210 Test 2: Chapters 13, 22, 14,4,9 2 9 Kathy Oliver in to talk about Graduation Group 2 Southwester Articles Due By March-18 & Kaplan Issues-don’t miss this (e-mail) Friday 3-16 TBA Foley Mentoring “Teach” Day 2 10 Thur 3-22 Ch 15 The Health Care Organization Eval for Foley Mentoring Due 2 and Patterns of Nursing Care Delivery Portfolio Due 11 Thur 3-29 Ch 16 Economics of the Healthcare 2 Delivery System Thur Ch 1 Reality Shock / Burnout 2 12 4-5 Friday TBA Foley Mentoring “Returns” Day 2 13 Thur 4-12 Ch 24 Evidence-Based Practice Ch 5 NCLEX 14 Thur 4-19 Review prev. tests Test 3: Chapters 5,24,1,16,15 Review Final 2 Final 4-26 10:20- Comprehensive Final Exam 2 12:20 (or Kaplan score > 62) 30 Total Hours>>>>