Questions Chapter 6 Employee Involvement page 1

Questions Chapter 6 – Employee Involvement

Employee Involvement

33. The underlying logic of employee involvement is that by involving workers and increasing their autonomy and control over their work lives, employees will become all of the following except more _____. a. motivated b. competent c. productive d. satisfied e. committed

34. What term is used for a participative process that uses the entire capacity of employees and is designed to encourage increased commitment to the organization’s success? a. MBO b. employee involvement c. reengineering d. OB Mod e. job sharing

35. The major drawback for management with telecommuting is a. increased cost of office space b. less direct supervision c. higher turnover d. lower productivity e. more hours worked

36. Participative management and representative participation are forms of a. job rotation b. job enrichment c. employee involvement d. employee recognition e. employee incentives

37. What is the distinct characteristic common to all participative management programs? a. joint decision making b. autonomy c. empowerment d. productivity enhancement e. quality awareness

38. What is participative management? a. A method of management where subordinates make corporate decisions and management helps carry out those decisions b. A method of management where upper management participates in the organization’s strategic planning c. A method of management where subordinates share a degree of decision-making power with their immediate superiors d. A method of management where low-level workers meet occasionally with the CEO to discuss problems within their department e. A method of management where low-level workers are responsible for making corporate policy decisions Questions Chapter 6 Employee Involvement page 2

39. A manager introduces participative management in an effort to boost morale and productivity. If he wants to make sure that it has as great a chance of success as possible he should ensure all of the following except which of the following? a. the issues decided upon must be relevant to the employees b. the employees must be informed and competent enough to make decisions c. the employees must be trusted by the manager d. the manager must be trusted by the employees e. representative participation through work councils and board representatives

Rewarding Employees

49. Job evaluation establishes a. the amount of compensation to be paid b. external equity c. the worth of the job to the organization d. how many tasks to be included in a job e. how to evaluate an employee

50. Initially setting pay levels requires balancing a. the company’s budget b. supply and demand of labor c. internal and external equity d. job worth and demand e. job worth and internal equity

51. Which of the following are all forms of variable-pay programs? a. piece-rate, merit-based pay, gainsharing b. profit-sharing, lump-sum bonuses, extended vacations c. wage incentive plans, flextime, piece-rate d. retirement benefits, extended vacations, wage incentive plans e. wage rate increases, bonuses, flextime

52. Which of the following is one advantage of variable pay plans to management? a. They turn fixed labor costs into variable labor costs b. They turn low producers into high producers c. They turn slow employees into fast employees d. They turn high fixed costs into low fixed costs e. They turn lower performance into fewer employees

53. Which of the following is an example of a piece-rate plan? a. time and a half for overtime b. $2 for each unit produced c. productivity bonus d. commission e. none of the above Questions Chapter 6 Employee Involvement page 3

54. Merit-based pay plans are based on a. union negotiations b. performance appraisal ratings c. company profits d. company productivity improvements e. company stock performance

55. Which of the following is cited as a limitation of merit pay plans? a. Being based on an annual performance appraisal, the merit pay is as valid (or invalid) as the performance ratings on which it is based. b. The pay raise pool seldom fluctuates. c. Unions encourage merit pay plans. d. Employees tend to like merit pay plans. e. There is little link between pay and performance.

73. What is the term used for the situation where employees are allowed to pick and choose from among a menu of benefit options. a flexible pay b. benefit menu options c. flexible benefits d. benefit participation e. flextime

77. What are modular benefit plans? a. essential benefits and a menu-like selection of other benefits b. pre-designed packages of benefits c. they require employees to set aside funds up to the dollar amount offered in the plan to pay for services d. a scheme designed for single employees with no dependents e. a scheme designed for employees with families

78. Why are flexible benefit plans consistent with expectancy theory’s thesis? a. they allow organizations to minimize costs associated with benefits b. they provides a suite of tangible rewards that can be offered as motivation c. organizational rewards should be linked to each individual employee’s goals d. they make employment at firms providing such programs more attractive e. the motivation to gain extra benefits promotes productivity

81. Employee recognition programs are consistent with which of the following? a. goal setting theory b. cognitive evaluation theory c. reinforcement theory d. expectancy theory e. Marxist theory Questions Chapter 6 Employee Involvement page 4

82. Laura only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Which of the following is Laura’s attitude most likely a function of? a. recognition b. motivation c. goal setting. d. involvement e. reactance

83. Which of the following is a form of recognition? a. personal congratulations b. job enlargement c. job sharing d. flexible benefit packages e. profit sharing

84. Researchers report that which of the following was considered by employees to be the most powerful workplace motivator? a. recognition b. money c. opportunity for advancement d. autonomy e. vacation time

Implications for Managers

85. To motivate employees in organizations, managers should do all of the following EXCEPT a. recognize individual differences b. use goals and feedback c. make decisions for employees including setting goals for them d. link rewards to performance e. check the reward system for equity