Cuckfield Medical Practice Patient Participation Group

Notes of Meeting – 4.00 pm on Wednesday, 16th December, 2015 at Cuckfield

Present Carol Pearson (CP) Alan Mower (AM) Pam Goring (PG) June Raeburn (JR) Chris Goring (CG) Sam Shearman (SS) Anne Hazel (AH) Marylyn Walker (MW) Eddie Hazel (EJH) Don Walker (DW) Emily Hutchins (EH)

Apologies for non-attendance - none

1. Welcome and introductions

CP welcomed everyone to the meeting and everyone introduced themselves.

2. Minutes and actions from 15th July meeting (see attachment) with an update on PPG activities in Sept/Oct (inc. Macmillan coffee morning, car park and flu clinics)

CP advised that the Macmillan Nurses Coffee Morning had been a great success raising £ 298 from the coffee/tea/cakes donated and raffle tickets.

SS advised that the PPG attendance at this year’s Flu Clinics had also been worthwhile.

SS advised that the car park ‘patrol’ sessions had been successful and had made a difference. Inevitably, some parents had resorted to parking there after the monitoring exercise had stopped. She suggested that perhaps they could be resumed at the beginning and end of terms periods and occasionally randomly during the term times. This was agreed and will be done. The terms dates will need to be known and a rota system introduced. The experiences of those that did parking duty were shared.

MW suggested that the Practice speak to the school. It was explained that this had been extensively done and that all parents are issued with a note instructing them not to use the practice car park but inevitably some will still do so. The school extension could increase this problem but SS advised that a ‘kiss and drop’ area is to be incorporated in the development. EJH suggested that a larger, more prominent notice with red lettering indicating no parking unless attending the surgery would help. SS to consider this.

The street parking was considered, which is also an issue for the school as well as for the Practice when public service vehicles need access, especially ambulances. SS advised that the intended re-marking of the chevron and yellow areas and lines extending the no parking or stopping lines is still awaited. When done this will help the situation. DW to speak to the Council on this matter.

3. 2016 plan (2015 plan attached for reference)

SS suggested that a significant event, around the time of and linked to the Flu Clinics could be held next year. The concept would be a ‘Fair’ style related to Wellbeing with several agencies attending and refreshments available. The suggestion was very well received and following a discussion on this matter the following was decided;

Date of Event: 15th October 2016, to coincide with a flu clinic.

Venue / Location: To be decided. It was agreed that neither surgery was large enough for the event envisaged and that an alternative venue should be sought. Following various suggestions having been considered and discounted it was agreed that MW would research the Old School.

Deadline: SS stated that it needs to be fully considered and designed by the end of June 2016 at the very latest to enable the necessary arrangements to be made. It was therefore agreed that a brainstorming session would be held at The Vale on the 25th January 2016 starting at 11.00 am. In the meantime, everyone to think of ideas and the format for this event.

Meetings in 2016 – It was agreed that four formal meeting dates be arranged for the year. CP to indicate dates for each by way of Doodle Poll to which all can respond with their availability for firm dates to be set. Other impromptu meeting will be needed, especially for the ‘Fair’ and these can be dealt with as and when necessary.

PPG Website Profile – AH commented that the PPG Profile was not very apparent on the Practice Website and that more information would be helpful for the patients to interface with the member of the PPG members. After discussion it was agreed that a group photograph would be taken at the next meeting and names and/or telephone numbers could be included if members are happy with that.

4. Representative for Horsham & Mid Sussex Clinical Commissioning group (CCG) patient reference group

CP asked whether any PPG member would be able to take over the role of representative on this group. CP has fulfilled the function for some years and feels that it needs new representation. The group meets monthly on the second Tuesday of the month for 2 hours from 10.00 for 10.30 am alternately at Haywards Heath, Burgess Hill, Crawley, Horsham and East Grinstead.

CP undertook to email all with details to consider and respond.

5. AOB

 SS commented on the practice post-appointment questionnaires advising that her analysis of some 1,648 responses revealed a 98% satisfaction level. The questionnaires are being continued.

 Terms of Reference – AH referred to the Terms of Reference document included with the meeting papers and asked whether they were there to be adopted. She stated that she thought that they should include:

- The appointment of the Chair Person and also a Vice Chair Person - How many members constitute a Quorum

With these additions she was content with the document.

All were in agreement and CP undertook to revise the Terms of Agreement to be formally adopted.

EJH suggested that as this had been agreed that a Vice Chair Person be nominated. EH volunteered and was duly appointed.

Date of Next Meeting – TBA (see above)

EJH – 17.12.15