POSITION: Disability Support Services Assistant- Retention Services This is a full-time position. Employment is with Chattahoochee Technical College and not with an individual campus. All employees are subject to work relocation based on college needs. POSITION DESCRIPTION This position is responsible for performing administrative and clerical duties in support of student affairs functions for Disability Support Services. MINIMUM QUALIFICATIONS High school diploma required. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated. SALARY/BENEFITS $26,650.80 annual salary. Please be aware that all Chattahoochee Technical College employees must be paid by DIRECT DEPOSIT unless exempted by the State Accounting Office based on “hardship” evidence provided by the employee. APPLICATION PROCEDURE APPLY ONLINE ONLY @ www.chattahoocheetech.edu and select “Contact Us” then “CTC Jobs.” For a complete file, fill out an online application, upload cover letter, resume, unofficial transcripts and include three professional references’ contact information on application. Before a candidate is hired, a pre-employment criminal background investigation, motor vehicles record check and employer/professional reference check will be conducted. Following screening, candidates may be asked to submit further documentation. Candidates who do not submit a current resume and cover letter will not be considered . RESPONSE DEADLINE Open until filled ANTICIPATED OFFICIAL EMPLOYMENT DATE October 2016 EMPLOYMENT POLICY Chattahoochee Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Inquiries related to the college’s accreditation by the Commission may be directed to SACSCOC, 1866 Southern Lane, Decatur, Georgia 30033-4097 or telephone 404-679-4500. Questions related to admissions and the policies, programs, and practices of Chattahoochee Technical College should be directed to the College.
As set forth in its student catalog, Chattahoochee Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following person(s) has been designated to handle inquiries regarding the non-discrimination policies: Chattahoochee Technical College Title IX Coordinator, Brannon Jones, 980 South Cobb Drive, Building C 1102B, Marietta, GA 30060, (770) 975-4023 or [email protected] and Chattahoochee Technical College Section 504 Coordinator, Mary Frances Bernard, 980 South Cobb Drive, Building G1106, Marietta, GA 30060, (770) 528-4529, or [email protected].
A Unit of the Technical College System of Georgia. Job Description Follows Disability Support Services Assistant SA/41 Student Affairs FLSA Status: Non-Exempt
JOB SUMMARY
This position is responsible for performing administrative and clerical duties in support of student affairs functions for Disability Support Services.
MAJOR DUTIES
Arranges individual testing accommodations for students with disabilities for several campus locations via the online testing accommodation request. Proctors examinations as needed. Sends accommodation letters to faculty at the beginning of each term. Sends Early Alert requests to faculty at mid-term Answers telephone and greets visitors; provides information and assistance; makes appointments; refers to appropriate personnel. Supports endeavors in student support activities to include orientation for students enrolled in disability services, workshops, guest speaker presentations, welcome back activities, disability awareness events, resource fairs, and special events. Available on multiple campus locations to gather and review basic information in regard to Disability Support Services, assist the student with completion of intake paperwork, and set appointments for the coordinator when necessary. Contacts at-risk students alerted within the TEAMS system. Maintains office supply inventory; purchases supplies as needed. Maintains assistive technology equipment inventory sheets. Contributes to the planning and execution of student affairs events and activities during the term. Enters student information to computerized SAM disability database and BANNER. Provides assistance for the registration process. Prepares correspondence, reports, spreadsheets and other documents. Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of modern office practices and procedures and equipment Knowledge of customer service standards. Knowledge of testing procedures and standardized tests. Knowledge of department and college policies and procedures. Knowledge of programs of study, admissions and registration procedures, tuition and fees, basic financial aid procedures, and other information to ensure students are provided correct information. Skill in the operation of computers and job related software programs. Skill in decision making and problem solving. Skill in interpersonal relations and dealing with the public Skill in oral and written communication.
SUPERVISORY CONTROLS Disability Support Services Assistant Student Affairs Page 3 The Disability Services Coordinator assigns work in terms of somewhat general instructions. The supervisor spot- checks completed work for compliance with instructions and established procedures, accuracy and the nature and propriety of the final results.
GUIDELINES
Guidelines include Chattahoochee Technical College policies and procedures. These guidelines are generally clear and specific, but may require judgment, selection and interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related administrative and clerical duties. Frequent interruptions contribute to the complexity of the position. The purpose of this position is to provide administrative and clerical support for student affairs functions. Success in this position contributes to the efficiency and effectiveness of student affairs functions.
CONTACTS
Contacts are typically with students, faculty, staff, college administrators, vendors, and members of the general public. Contacts are typically to resolve problems, to give or exchange information, or to provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects. The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
MINIMUM QUALIFICATIONS
High school diploma required. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.