Part 1: Study This Summary Definition of Management from the End of Chapter 1 of Management s1

Part 1: Study this summary definition of management from the end of Chapter 1 of Management by Robert Kreitner and answer the questions which follow.

Formally defined, management is the process of working with and though others to achieve organizational objectives in a changing environment. Central to this process is the effective and efficient use of limited resources. An inability to work with people, not a lack of technical skills, is the main reason some managers fail to reach their full potential. A manager is effective if he or she reaches a stated objective and efficient if limited resources are not wasted in the process. Five overarching sources of change affecting the way management is practiced today are globalization, the evolution of product quality, environmentalism, an ethical reawakening, and e-business on the Internet.

This summary is from Management, by Robert Kreitner, Houghton Mifflin Co., 2004. p.29

Select the correct answer for the following questions: 1. A successful manager will ______a. be efficient regardless of the cost to employees. b. be effective regardless of the financial cost to the company. c. primarily be able to use technical skills to control an organization. d. be effective and efficient in using the resources of an organization.

2. Most of all, a manager who does not ______will not be able to reach his or her full potential as a manager. a. use technical skills to solve organizational problems b. work with and through others c. learn how to develop e-business on the Internet d. learn about the sources of change

3. This paragraph is a conclusion to a longer piece of writing, and it includes a summary of five major ideas. What order to these ideas appear in? Match the idea to the right place in the sequence: first idea, second idea, and so on.

1st ______A: Definition of effective

2nd ______B: Definition of management

3rd ______C: Sources of change listed

4th ______D: Reasons why some managers are derailed

5th ______E: Definition of efficient

Part 2: Read the following paragraph from which key vocabulary terms have been replaced with a blank numbered line.

College Reading 3 Chapter 3 Quiz 1 Copyright © Houghton Mifflin Company. All rights reserved. Andrea Jung [CEO of the Avon Company] is an inspiring example of a modern (1)_a__ in action. Her overriding (2)__d___ is to do whatever it takes to (3)______the organization's mission in a highly competitive world. Relative to our present (4) ______to learn more about management, we present four key realities of (5) ______today:

 The only certainty today is change. (6) ______(7) ______motivate people to strive for improvement and overcome obstacles and resistance to change  Speed, teamwork, and flexibility are the orders of the day, from both strategic and operational standpoints.  (8) ______at all levels need to stay close to the (9) ______. Product/ service quality is the driving force in the battle to (10) ______competitive.  Without continuous improvement and lifelong learning there can be no true economic progress for individuals and organizations alike.

This selection is from Management, by Robert Kreitner, Houghton Mifflin Co., 2004. p.4-5.

Now match these words numbered blanks in the paragraph to complete the meaning. Use context and grammar clues to select the answer. The first two have been done for you as examples. a. manager f. achieve b. customer g. Managers c. challenge h. managing d. goal i. Challenging e. stay j. goals

Part 3: Complete vocabulary study cards for two of the words from a-j above. Follow the example below from your text. Your cards should have all of the elements given in this example card. For the “word in use” section, refer to the passage in Part II above. The front of the card:

Vocabulary Word: Process Part of speech: noun singular

Word in use: “Management is the process of working with others to achieve A definition: A series of actions, changes, or organizationalfunctions objectives leading in ato changing a desired environment.”result. Word family members: plural noun:The proc•ess•es back of the card: transitive verb: proc•essed, processing, proc•ess•es College Reading 3 Chapterother 3 Quiz nouns: pro•ces•sion, 2 Copyright © Houghtonpro•ces•sion•al, Mifflin Company. All rightsproc•es•sor reserved. Collocation: “Obtaining an visa is a lengthy process.”