Terms of Reference with Guidance Notes s1

TERMS OF REFERENCE

Summary

Title Skills Development Assessment (SDA) Purpose To facilitate an assessment of the skills development needs of the Zambia Country Office, and lead the development of a Strategic Learning Plan for 2016-2018 Location Lusaka based and off-site Duration One month Start Date May 2016 Reporting to Chief of Operations / Human Resources Specialist

Background

UNICEF Zambia country office is starting a new Country Programme for 2016-2020. To enable the country office to deliver results for children in the most efficient and effective way, it is important that staff are equipped with the necessary skills, knowledge and competencies to perform their duties. UNICEF, through its staff, needs to be strategically placed to respond and align itself with the dynamic changes arising from the macro environmental factors prevailing in the country, and be able to respond to the emerging issues affecting women and children. Whilst UNICEF is fully supportive of staff training and development initiatives, it is important that this be focused, structured and relevant so that efforts benefit both individual staff and the country programme, and there is a meaningful return on the time and resources invested.

Objectives / Target

The consultancy will assist the country office in defining key skills and competencies, and assessing staff knowledge and skills in specific technical and competency areas that contribute to meeting the country programme goals and objectives of the new Country Programme.

The process will support the development of a new learning strategy for the period of the new Country Programme up to the Mid-Term Review (2016-2018). The process will provide management with a clear picture of current staff capacity as well as a roadmap for investing in learning and staff development over the next three years.

Specific Tasks:

Under the overall guidance of the Chief of Operations and HR Specialist and in close collaboration with the Deputy Representative, Section Chiefs and the Local Learning and Training Committee (LLTC), the consultant will facilitate consultations with each section to determine the required skills, experience, technical knowledge and competencies to deliver the programme, and assess current skills profiles within the office.

The consultant will prepare an analysis of skills required against the skills profiles to help define the learning strategy going forward. The consultant will also assess the learning and training strategies and approaches to date to help identify best practices for building on.

The consultant will be responsible for the following tasks:

UNICEF Zambia Page 1 Off-site 1. Review CO documentation on the Country Programme (Country Programme Document, Strategy Notes), the Country Programme Management Plan, Annual Management Plan 2016 and programme Annual Workplans and job profiles of key positions.

On-site 2. Initiate strategic engagement discussions and support the further sensitization in the office, to ensure widespread ownership and implementation of the skills development assessment across the office to achieve the milestones identified and address the identified capacity gaps.

3. Facilitate consultations with different individual and focus groups, as appropriate, to understand key skills and competency requirements and current skills profiles within the various teams: a. Senior management b. Section Chiefs, individually and with the section’s staff c. Section Chiefs as a group d. Operations Units

4. Identify best practise and lessons learned from existing approaches to learning and development, and prepare guidance notes for improvements, as appropriate

Off-site 5. Prepare a. Capacity / skills mapping against expected results and objectives of the Country Programme and for key functions of the office b. Competency analysis, outlining areas of strengths and areas for further development c. Recommendations for key elements of the office learning and training strategy 2016- 2018.

6. Taking into account feedback on the analysis in point 5, the consultant will prepare a final report and final draft learning strategy document for 2016-2018.

Expected Deliverables

Tasks Expected Output Estimated Duration

Response to the TOR, understanding, 1-2 day Inception Report interpretation and constructive comments, (2-3 May) methodology of carrying out the assignment, work plan and implementation schedule for the assignment, any other issues that need to be raised at the onset of the consultancy. Review of CPD/Strategy Presentation summarizing the key findings and 2 - 3 days Note, CPMP, AMP, and recommendations for further assessment and (4-5 May) Programme Annual approval Workplan, job profiles of key programme staff Facilitation/consultations Presentation to initiate strategic engagement 10-14 days with individuals, focus discussions and support further sensitization, (9-17 May) groups, and other ownership and implementation of the skills

2 Tasks Expected Output Estimated Duration

recommended groups development assessment with all staff to achieve the milestones identified and address the identified capacity gaps.

Facilitated discussions with each of the identified groups Preparation of the first A comprehensive report in three parts: 2-3 days report (18-20 1) Capacity / skills mapping against May) expected results and objectives of the Country Programme and for key functions of the office 2) Competency analysis, outlining areas of strengths and areas for further development 3) Recommendations for key elements of the office learning and training strategy 2016-2018.

Preparation of final report A finalized Learning strategy report for 2016- 2 days 2018 based on the overall findings, (by 31 May) assessments and feedback provided on the two draft reports

Qualification/Specialized knowledge and Experience

 Advanced degree or equivalent professional qualification in HR Management, Organizational Development, Psychology or related field  Proven experience in organizational development, HR management and HR development  Experience in training analysis and delivery as well as coaching, focusing on strategic alignment to organizational objectives.  Work experience with the UN would be an asset  High motivation/commitment to proactively support the team  Ability to express clearly and concisely ideas in written and oral form  Ability to work in an international and multi-cultural environment with good interpersonal skills  Ability to organize and prioritize work.  Excellent report writing and facilitation skills (in English)

Duration and Time Period

The assignment is for a one month period starting in May 2016.

General Conditions:  Consultants are not entitled to any payments during days off and sick leave  The consultant will be entitled to one international travel from the place of recruitment to Lusaka, Zambia and back.

UNICEF Zambia Page 3  The consultant should submit a proposal to include fees and any other costs taking into account on-site work expected.

Policy both parties should be aware of:

 Consultants are not entitled to payment of overtime. All remuneration must be within the contract agreement.  No contract may commence unless the contract is signed by both UNICEF and the consultant or Contractor.  No consultant may travel without a signed travel authorization prior to the commencement of the journey to the duty station.  Consultants will not have supervisory responsibilities or authority on UNICEF budget.  Consultant will be required to sign the Health statement for consultants/Individual contractor prior to taking up the assignment, and to document that they have appropriate health insurance, including Medical Evacuation.  The Form 'Designation, change or revocation of beneficiary' must be completed by the consultant.

HOW TO APPLY

Application along with P-11 Form and the Expression of Interest Form should be sent to [email protected] by Tuesday 12 April 2016: The Expression of Interest Form and P-11 Form can be accessed from http://www.unicef.org/zambia Please indicate availability, an indication of fee rate, and include a recent CV.

“UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization’’