Centurylink - Resale DSL Ordering Quick Reference

CenturyLink - Resale DSL Ordering Quick Reference

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CLEC DSL When ordering Resale DSL, the CLEC must also service the wireline on which the Servi DSL will be working. The CLEC may request the DSL service on an existing access ce line belonging to them or by requesting a new access line with new DSL service. Orde  When DSL is involved, the PON number must begin with “DSL”. ring o A DSL project ID is also required on the LSR form. . The project ID is provided to the CLEC by CenturyLink and always begins with CWS. The project ID must be included on all: new DSL, changes to DSL, converts adding DSL, T- moves keeping or adding DSL, and disconnects involving DSL. o The PROJINDR field is populated with a B.  Pertinent DSL information is entered into the Remarks section on the LSR form and DSL feature codes are added to the RS section of the PON. DSL feature codes can be found on the spreadsheet sent by CenturyLink.

DSL with New When ordering DSL along with a new wireline service the request type is EB with Servi ACT of N. The PON is filled in as a normal new install with the following ce exceptions:  PON number must begin with DSL  Project code for DSL beginning with CWS must be populated in the Project field  The PROJINDR field is populated with a B.  Pertinent DSL information is entered into the Remarks section.  The RS form must have LNA=N, and the wireline feature codes as well as the DSL feature codes as indicated on the spreadsheet (based on desired package). See page 4 for an example of a request of New Service with DSL.

Disconnecting When disconnecting DSL service but leaving the wireline service, the VFO request DSL type is EB with ACT of C. Removing DSL service is similar to removing existing Servi features. It is necessary to view the Existing Service records in VFO to determine ce the Centurylink DSL feature codes that were used in provisioning the DSL as they may be different than the feature codes used on the DSL install request. It is important that all feature codes associated to the DSL be removed such as static IP codes etc.  PON number must begin with DSL  Project code for DSL beginning with CWS must be populated in the Project field.  The PROJINDR field is populated with a B.  Pertinent DSL information is entered into the Remarks section  The RS form must have LNA=C the DSL feature codes are added to the RS section of the PON with an FA of D. See page 5 for an example of Disconnecting DSL service and leaving the wireline.

CenturyLink - Resale DSL Ordering Quick Reference, continued

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Disconnecting When disconnecting a wireline service with DSL the VFO request type is EB with Wire ACT of D. The disconnect is issued as normal, however: line with  Because DSL is involved, the PON number must begin with “DSL” to DSL enable the DSL billing to be discontinued while disconnecting the wireline servi service. ce o Your DSL project ID is also required on the LSR form. o The PROJINDR field is populated with a B.

Change When adding a DSL service to one of your existing wireline accounts, VFO request wirel type is EB with ACT of C. The Change order is issued as normal, however: ine to  PON number must begin with DSL add o Project code for DSL beginning with CWS must be populated in the DSL Project field. servi o The PROJINDR field is populated with a B. ce  Add information in the Remarks section of the LSR form regarding the adding of DSL service.  The RS form must have the LNA = C, (FA=N) and the DSL feature codes as indicated on the spreadsheet (based on desired package) Changes to When changing an existing DSL service (changing speeds, adding Static, changing existi the number of statics etc.) the VFO request type is EB with ACT of C. The Change ng order is issued as normal, however: DSL servi  PON number must begin with DSL ce  Project code for DSL beginning with CWS must be populated in the Project field  The PROJINDR field is populated with a B.  Add information in the Remarks section of the LSR form regarding the adding of DSL service  The RS form must have the LNA=C and DSL feature codes that are existing currently (as shown in Existing Services in VFO), but are changing (speed feature codes, static etc) removed with an FA of D. The new DSL feature codes (as found on the DSL spreadsheet, added with an FA of N.  Add information in the Remarks section of the LSR form regarding the changes to the DSL service. See page 7 for an example of changing DSL packages.

CenturyLink - Resale DSL Ordering Quick Reference,

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Converting DSL service does not convert from the old carrier to a new carrier. The DSL with the Wire old service provider will disconnect when the convert orders are completed. If DSL line service is desired with the new carrier, the convert PON is issued as normal, with however: DSL  PON number must begin with DSL servi  Project code for DSL beginning with CWS must be populated in the ce Project field  Add information in the Remarks section of the LSR form regarding the adding of DSL service.  The PROJINDR field is populated with a B.  The RS form must have the LNA= V, and the desired DSL feature codes added with an FA of N.

NEW INSTALL WITH DSL - Example

RESALE NEW DSL Example fields. Note: The screen prints below show only the sections that pertain specifically to DSL ordering. Normal new install fields are populated as business as usual.

Example of PON number beginning with DSL – Project and Projindr fields necessary on LSR form

Example of Remarks for DSL service (LSR form)

Example of DSL Feature codes on the RS form. Note: DSL feature codes vary across states, the below is an example only.

Disconnect a DSL Service – Leaving the Wireline - Example

Change order issued to remove DSL service. Note: The screen prints below show only the sections that pertain specifically to DSL. Normal change fields are populated as business as usual.

Example of Remarks for DSL service (LSR form)

Example of Existing Services in VFO - used to obtain Provisioning Feature Codes to remove the DSL Note: DSL feature codes vary across states, the below is an example only.

Disconnect a DSL Service – Leaving the Wireline - Example

Example of DSL Feature codes to remove on the RS form (FA=D). Note: DSL feature codes vary across states, the below is an example only.

Changing the DSL Package- Example

Change order issued to change the DSL package. . Note: The screen prints below show only the sections that pertain specifically to DSL. Normal change fields are populated as business as usual.

LSR Remarks Example

Changing the DSL Package- Example, continued

Example of DSL Feature codes being removed (FA=D) and new codes added (FA=N) for the package change order. The LNA = C would also be used on the RS form. Note: DSL feature codes vary across states, the below is an example only.

RS Form