Ogeechee Technical Institute

RPS 134 - PACS Clinical Education III Radiology PACS Specialist CRN 17462 Summer 2010 ______

Instructor: David Raulerson Email: [email protected]

Office: Room # 338 Office Hours: By Appointment Joe Kennedy Building

Phone: (912) 688-6021 FAX 866-863-0824

Course Description:

This course provides the student with the opportunity to put into practice the knowledge acquired in previous courses. Students will work in a PACS environment and will be exposed to a variety of tasks and situations faced in the PACS environment. The student will have the opportunity to complete daily PACS tasks and will be expected to contribute to the successful solution of issues and problems related to PACS.

Execution of clinical procedures will be conducted under direct and indirect supervision.

Required Text / Supplies:

Radiology PACS Specialist Clinical Manual RPS 134 Clinical Education III - Clinical Packet 3 ring notebook / binder Pen / pencil Pocket calculator Pocket notebook Attendance in the Clinical Area Requires:

1. Clean, pressed uniform: White polo top (tucked in), khaki pants, belt, short white lab coat (consultation type), white leather shoes or brown casual shoes (see clinical manual).  Note: The lab coat is required to be worn while in the clinical setting. If you are without proper clinical attire, you will be asked to leave the clinical setting until you are in the required uniform. 2. Official Ogeechee Technical College student ID badge 3. Clinical notebook with clinical manual 4. A good attitude and SMILE! Competency Areas:

1. Interpersonal relations 2. Application of leadership and management skills 3. Application of communication skills 4. Application of problem-solving skills 5. Maintenance of data integrity 6. Performance of patient data merging/updates 7. Sort out study/order errors and RIS/PACS synchronization issues 8. Creation of portable patient data 9. Communication of user problems to vendor and technical representatives of the PACS team 10. Troubleshoot network and workstation issues 11. Performance of installation and maintenance of workstations 12. Solve issues and problems related to PACS

Course Objectives:

Following the completion of the course the student will:

1. Maintain patient confidentiality according to HIPAA standards 2. Communicate effectively with staff 3. Communicate effectively with visitors of the facility 4. Demonstrate strong work ethic at all times 5. Communicate effective with departmental managers 6. Provide direction to others as required 7. Provide clear and concise instructions 8. Act as a good listener 9. Provide PACS training to peers as directed 10. Provide instructional documentation for complex processes 11. Demonstrate a profound and complete understanding of workflow 12. Demonstrate logical and sequential troubleshooting techniques 13. Properly demonstrate the ability to retrieve, edit, and store patient records in the PACS system 14. Perform PACS database back-up 15. Perform PACS database restore 16. Perform study-to-patient association correction 17. Perform deletion of studies/images as directed 18. Perform advanced searches to find ‘lost’ studies within the PACS database 19. Retrieve data from archives 20. Monitor and manage: a. Unassigned images b. Unread studies c. Incomplete studies 21. Create CD’s or other portable media of patient data from the PACS database 22. Ensure data is accessible without specialized hardware or software 23. Use appropriate terms when discussing PACS issues 24. Provide detailed reports of PACS related problems 25. Demonstrate an understanding of DICOM and HL7 concepts 26. Demonstrate solid understanding of network infrastructure concepts 27. Use the layered approach to troubleshooting 28. Demonstrate sound decision making skills in choosing PACS related hardware/software 29. Evaluate the ergonomic design characteristics of a workspace a. Lighting b. Furnishings c. Computer equipment d. Temperature e. Sound f. Security 30. Perform statistical analysis and reporting of: a. PACS usage/demand (bandwidth peak usage) b. Technologists and other PACS users performance/auditing c. PACS hardware performance/status

Attendance Policy:

Clinical education is arranged by the Imaging Science program faculty, in conjunction with the clinical affiliates. While the student is in the clinical department, he/she must observe the regulations imposed by that facility with regards to patient safety and welfare.

Students are expected to be present and on time for all clinical assignments. Any absence from the clinical area will affect the student’s clinical education as well as affect the student’s work ethics and academic grade.

In the case of illness or other emergency, the student MUST personally notify a member of the Radiology PACS Specialist faculty and the clinical site prior to the scheduled clinical period. Failure to notify appropriate personnel will result in an unexcused absence. In addition, the student will have two percentage points deducted from their final grade if appropriate personnel are not notified prior to an absence or tardy.

According to the OTC Student Handbook and Catalog, a student must be dropped for absences greater that 10% of the required number of clinical days; any missed time exceeding this 10% will result in the student being dropped from the course. This equates to the student being dropped from the course if he/she misses two days from clinic. Your work ethics grade will also reflect the missed time. (Missed days must be made up.)

While performing clinical duties, the student will be directly responsible to personnel assigned to the Radiology PACS Specialist student. If any operational or personal problems arise, this person or an OTC faculty member should be contacted.

CODE OF CONDUCT: CHEATING: The program’s policy for cheating specifies that one (1) incident of cheating will result in a grade of zero (0) for that examination and DISMISSAL FROM THE PROGRAM. Cheating includes but is not limited to: Copying from the test of another student allowing another student to copy from your test. Possessing materials or objects not authorized by the instructor during the test, including “crib notes”, programmable calculators, open textbooks, notebooks or notes, even if unused. Copying, recording, buying, stealing, transporting or soliciting tests (pre or post testing), test keys, questions written assignments or computer programs. Seeking aid from or collaborating with another student for aid without permission from the instructor during a test. Discussing the test with a student who has not already taken the test. Substituting for another person, or permitting another to substitute for you. Alteration of scantron or any other grade sheets through changing answers or filling in of blank spaces after being graded A student dismissed for cheating or plagiarism will not be eligible for re-entry. Plagiarism is defined as copying someone else’s work and presenting it as one’s own, without the knowledge of the original author. All research due must give credit when quotes are used.

SAFETY: Safety Safety is an important element of this course. Before any lab work is done, a safety measures will be discussed. This is for the safety of the student and the equipment. Lab rules are posted and must be adhered to at all times. OTC Safety Plan: Go to the OTC website ( www.ogeecheetech.edu),scroll down to Campus Safety, and you will find the link to the plan. OTC Alert Students are encouraged to sign up for OTC Alert, a system designed to notify students of any emergency on campus. Alerts are sent by text messaging and/or by e-mail. To subscribe to OTC Alert, a student can go to www.ogeecheetech.edu and click on Current Students  Banner Web  OTC Alert Information.

DISTRIBUTION OF GRADES: Competency evaluations 50% Clinical Weekly Performance Evaluations 15% Weekly log of activities 10%* Attendance 25%

*IT IS THE RESPONSIBILITY OF THE STUDENT TO TURN IN WEEKLY STUDENT PERFORMANCE EVALUATIONS. THE CLINICAL INSTRUCTOR/STAFF RADIOGRAPHER WILL NOT ASK FOR YOUR PAPERWORK. THIS EVALUATION ACKNOWLEDGES YOUR PERFORMANCE OR LACK OF IN THE CLINICAL AREA.

GRADING SCALE: A 90 – 100 B 80 – 89 C 70 – 79 D 60 – 69 F 0 – 59

Attendance Grades:

- No Absences 100 - 10 % Drop in letter grade - 20 % or greater Drop in letter grade

DISABILITY STATEMENT: Students with disabilities who believe that they may need accommodations in this class based on the impact of the disability are encouraged to contact Penny Hendrix in the Special Services Office, Room 332C, Kennedy Bldg., 912-486-7211, to coordinate reasonable accommodations.

WORK ETHICS: Students will receive a work ethics grade each quarter for each fundamental and specific course in which they enroll. The work ethics grade of 3, 2, 1, or 0 will not affect the student’s academic grade point average (GPA). Work ethics grades will appear on the student’s quarterly Student Grade Reports and Transcripts. Performance factors and indicators include, but are not limited to, quality of work, ability to follow instructions, productivity, dependability, honesty, reliability, attendance and punctuality, attitude, integrity, enthusiasm, interpersonal skills, and initiative. The work ethics grade descriptions are Exceeds expectations: 3 Meets expectations: 2 Needs improvement: 1 Unacceptable: 0

Criminal Background Checks and Drug Screening

Students at Ogeechee Technical College participating in health science programs that require clinical, externship, internship, or practicum experiences are required to have a criminal background check prior to participating in a clinical, externship, internship, or practicum experience. The clinical, externship, internship, or practicum institution will be provided copies of each student’s criminal background check. Although Ogeechee Technical College requires students to undergo a criminal background check, the College does not accept responsibility for interpretation or disclosure of any information regarding the student’s report. Should the clinical, externship, internship, or practicum institution determine that any information contained in the criminal background check report prohibits the student from participating in a clinical, externship, internship, or practicum experience, the clinical, externship, internship, or practicum institution will immediately notify the program director. Therefore, it is the responsibility of the clinical, externship, internship, or practicum institution to determine what information is relevant.

Unless the clinical, externship, internship, or practicum institution requests a different background check agency, the College will use CertifiedBackground.com, a division of Castle Branch, Inc. for criminal background checks. The cost of the criminal background check will be the responsibility of the student. Ogeechee Technical College program faculty will obtain written consent from health sciences program students for the conduction of the criminal background check.

Students at Ogeechee Technical College participating in health science programs that require clinical, externship, internship, or practicum experiences are required to have a #4402 Forensic Drug panel (7) performed prior to participating in a clinical, externship, internship, or practicum experience. Drug screening results on each student will be reviewed by the Dean for Health Sciences prior to a student beginning any clinical, externship, internship, or practicum experience. Students with positive drug screening results will not be assigned to a clinical, externship, internship, or practicum institution.

Unless the clinical, externship, internship, or practicum site Institution requests a specific drug screening agency, students will use an agency approved by Ogeechee Technical College. The cost of the drug screening will be the responsibility of the student. Ogeechee Technical College program faculty will obtain written consent from health sciences program students for the conduction of the drug screening.

Participation in clinical, externship, internship, or practicum experiences is a requirement of most health sciences programs in order to graduate from the program. If a clinical, externship, internship, or practicum experience is required in any health sciences program and a student refuses to submit to a criminal background check and drug screening prior to placement in a clinical, externship, internship, or practicum experience, the student will not be able to graduate from the health sciences program. WARRANTY STATEMENT: The Department of Technical and Adult Education guarantees employers that graduates of State Technical Colleges shall possess skills and knowledge as prescribed by State Curriculum Standards. Should any graduate employee within two years of graduation be deemed lacking in said skills, that student shall be retrained in any State Technical College at no charge for instructional costs to either the student or the employer.

DISCLAIMER: The instructor reserves the right to amend or correct this course syllabus as necessary. If the instructor amends or corrects this syllabus, students will be given a revised syllabus or corrections.

REVISED 3/2010