Position Description s17

MERCY HEALTH POSITION DESCRIPTION Human Resources Administrator

Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork

Position title: Human Resources Administrator Employee Name:

Entity Group: Residential Aged Care Date: 2015 Location: Home & Community Care

Position Reports to: Human Resources Manager – Positions reporting Home and Community Care Nil to this one: Responsible to: Working collaboratively with the Human Resources Manager’s and the HR team this position will support and advise Residential Aged Care and Home & Community Care Administrators and Managers on various Position Purpose: Human Resource functions, predominantly focusing on recruitment/retention initiatives, HR reporting and award/agreement interpretation.  Relevant experience working in a HR environment and/or administration experience is required.  Successful completion of HR undergraduate degree or relevant discipline is essential. Qualifications & Requirements:  Current successful Police Check  Current Driver’s License Total staff management (FTE): Resource management: Annual Operating Expenditure: Nil Annual Capital Expenditure:

Mercy Health Human Resources Administrator Last Review Date: July 2015 Mandatory Organisational Competencies:  Orientation (on commencement)  Diversity & Equity (annual completion required)  Infection Control (annual completion required)  Emergency Procedures (annual completion required)  Work Health & Safety (annual completion required)

Personal Competencies:  Customer service orientation  Motivation and initiative  Team player  Honesty and integrity  Adaptable to changes in working environment  Excellent time management and organisational skills  Able to gain credibility with key stake holder

Job Competencies:  Ability to problem solve and research information  Sound verbal and written communication skills  Proficient Knowledge in Microsoft packages and HRIS systems.  Ability to work under pressure whilst managing various tasks  Ability to work with sensitive and confidential information exercising the highest degree of discretion  Ability to work effectively and accurately with minimum supervision  Willingness to ask questions

Mercy Health Human Resources Administrator Last Review Date: July 2015 Key Result Areas Key Activities Standard Measures Mercy Health Values  Values of Mercy Health are incorporated  Be compassionate and provide support to  Demonstrates and upholds the Values and into daily work practices for all staff staff and customers Mission of Mercy Health  Consistently shows respect and values each person’s dignity  Seeks opportunities to be innovative for improvement  Communicates openly and honestly as an effective team member Workforce Planning/ Recruitment and  Participate in the recruitment process with  Suitably qualified recruits are orientated to Selection the HR & Recruitment Advisor at existing Mercy Health upon commencement. facilities by coordinating advertising,  Contribute to successful workforce  Smooth coordination of the orientation planning to ensure Aged & Community shortlisting candidates and interviewing process for new facilities. where required. Services is able to attract and recruit the  Ensures appropriate orientation process staff required to maintain desired service  Ensures administration staff, Service and documentation is followed in existing standards. Managers and Team Leaders are facilities. efficiently using the Mercy Health Careers website.  Ensure recruitment process following Mercy Health Policies and Procedures.  Participate in the implementation of Human Resource strategies to attract,  Low staff turnover rates. recruit, select, develop and retain quality professionals.  Collection and analysis of workforce data as required.  Assists managers with recruitment advertising and other methods to attract candidates.  Acts as the HR Aged Care and Home & Community Care representative in working groups and attending Expos. HR Queries  Respond to managers and staff in relation  Provide accurate and timely advice to  Respond to queries and advise managers to HR related queries and issues. managers and staff. and staff in relation to general HR related  Retrieve employee information and data  Compliance with Mercy Health HR policies Mercy Health Human Resources Administrator Last Review Date: July 2015 matters. from Payglobal HRIS and personnel files. and procedures.  Award and EBA interpretation.  Provide accurate award and EBA  Seek external advice when required (i.e. interpretation. FairWork).  Utilisation of Payglobal HRIS as required.  Escalate and report back on relevant  Welfare of staff is maintained. issues to the HR Managers, Operations  Work collaboratively with Managers to Director Aged Care / Home & Community Care and Managers ensure that their Human Resource skills and practices are maintained.  Timely resolution of complaints.  Minimal staff complaints regarding Human Resource issues. HR Contracts  Ensure facilities are compliant with new  Ensure Letter of Offers are prepared starter documentation required for set up accurately and in accordance with the  Advise and assist managers with employment contracts as required. on pay global. Letter Order Form.  Assist and advise managers and  Pay Memos for variations prepared in time administrative staff regarding new and sent to payroll to ensure variation of employment contracts where required. employment is effective on Payroll system.  Provide advice and support to  Newly acquired facilities feel supported managers of newly acquired facilities through the transition period and are regarding the Mercy Health new starter compliant with Mercy Health processes. process.  Minimum disputes over employment  Where required, notify Payroll of any contracts, classifications, pay rates, variations to employees’ salary/employment conditions as per the variation procedure. Training  Assist with the delivery of HR snack  High level of internal compliance sessions where required.  Conducts effective training which better  Minimal customer complaints equips Aged & Community services team  Work collaboratively with Managers to  Staff are informed and up to date on members to successfully complete their ensure that their Human Resource skills relevant topics being delivered by HR. duties. and practices are maintained.  Record and monitor attendance at HR related training sessions and staff briefings

Mercy Health Human Resources Administrator Last Review Date: July 2015 on the training register within Pay Global.  Assist in the implementation of a Performance Management driven Culture for Aged Care & Home & Community Care.  Coach managers and staff on the implementation of Human Resource systems, in particular those relating to effective recruitment. Reporting  Prepare monthly HR reports for Aged Care  Prepare accurate and timely monthly and Home & Community Care. reports for Aged Care and Home &  Ensure aged & community services Community Care Managers management is provided timely employee  Question and investigate any anomalies in related information. reports.  Prepare ad hoc reports as required by the HR Manager and Aged Care and Home & Community Care Managers. Projects  Assist HR Manager in the implementation  Assist in the completion of HR projects to of HR Projects as required.  Undertake HR related projects. agreed standards and within agreed  Prepare associated documentation timeframes. required.  Support and assist the HR Manager to  Undertake research as required. achieve agreed outcomes. Diversity  Work collaboratively with the Group HR  Contact Officers are in place at all Diversity team regarding implementation facilities.  Ensure Aged & Community Services and support of diversity initiatives. implements and supports Mercy Health  Training is scheduled. Diversity initiatives.  Ensures that all facilities are represented  Diversity information is disseminated by Contact Officers. throughout Aged Care and Home &  Communicates diversity information and Community Care. updates to relevant members across Aged Care and Home & Community Care. Professional Development  Reflects on self and practice to identify  Attendance level at internal and external areas for personal & professional growth. HR and Aged Care and Home &  Ensures responsibility of own professional  Attend internal and external HR and Aged Community Care seminars/workshops. development Care & Home & Community Care related High level of internal compliance. seminars and workshops. Minimal customer complaints.

Mercy Health Human Resources Administrator Last Review Date: July 2015  Participate in HR team meetings and Aged  Knowledge of contemporary HR related Care and Home & Community Care practices and issues. specific meetings as required.  Participate in annual performance appraisal process.

Policy and Procedure  Continuous Human Resource Policy &  Develop & maintain professional Procedure review and development. standards of knowledge of Human  Contributes to a collaborative approach to policy & procedure review & development.  Staff education, awareness and Resource Policy & Procedures. compliance with Policy & Procedure.  Keep abreast of developments in Human Resources practice in order to monitor their impact on services.  Up to date, relevant policies. Communication  Demonstrates supportive behaviours for  Demonstrated open & effective working colleagues and acts as positive role model. relationships with facility teams.  Ensure effective lines of communication are maintained.  Promotes a pro-active approach to  Communicates professionally and in communication. accordance with the Mercy Health values.  Attends relevant meetings as required.  Establishes effective and appropriate patterns of communication with colleagues, management and all stakeholders.  Work closely with the HR Manager to ensure innovative Human Resources practices are embraced at facility level.  Participate in team building activities. Work Health & Safety  Complete incident reports  Reports hazards, near misses and injuries immediately  Takes reasonable care to protect the  Elect and support health and safety health and safety of themselves, fellow representatives  Uses personal protective equipment staff and others in the workplace  Contribute to risk assessments  Comply with risk management policies and  Participate in training and meetings procedures and instruction regarding safety.  Attend all safety meetings and training sessions.

Mercy Health Human Resources Administrator Last Review Date: July 2015 Employee Signature: Date:

Print Name:

Line Manager Signature: Date:

Print Name:

Mercy Health Human Resources Administrator Last Review Date: July 2015