BB Master Data

SAP CRM 7.0 EHP3 October 2014 English Version 1.0

Branch Agreement Origination Master Data (CTB) Building Block Configuration Guide

SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany

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Typographic Conventions

Type Style Description Example text Words or characters that appear on the screen. These include field names, screen titles, pushbuttons as well as menu names, paths and options. Cross-references to other documentation. Example text Emphasized words or phrases in body text, titles of graphics and tables. EXAMPLE TEXT Names of elements in the system. These include report names, program names, transaction codes, table names, and individual key words of a programming language, when surrounded by body text, for example, SELECT and INCLUDE. Example text Screen output. This includes file and directory names and their paths, messages, source code, names of variables and parameters as well as names of installation, upgrade and database tools.

EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the ENTER key. Example text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. Variable user entry. Pointed brackets indicate that you replace these words and characters with appropriate entries.

Contents

1 Purpose...... 5 2 Preparation...... 5 2.1 Prerequisites...... 5 3 Configuration...... 5 3.1 Customers...... 5 3.1.1 Check Activation Switch for Functions...... 5 3.1.2 Define Number Ranges for Customers...... 5 3.1.3 Check and Define Number Range for Customers in other Systems...... 6 3.1.4 Define Groupings and Assign Number Ranges...... 6 3.1.5 Check and Define Groupings and Assign Number Ranges in other Systems.....7 3.1.6 Define BP Role Categories...... 7 3.1.7 Define BP Roles...... 8 3.1.8 Check and Define BP Roles and Categories in other Systems...... 8 3.1.9 Activate Function Modules for Business Partner Replication...... 9 3.2 Products...... 9 3.2.1 Create the FS Base Hierarchy...... 9 3.2.2 Convert Relationship Type...... 10 3.2.3 Create the FS Process Hierarchy...... 10 3.2.4 Define Format of Product ID...... 11 3.2.5 Create Sales Products...... 11 3.2.5.1 FS_STD_INSTLOAN (Standard Installment Loan)...... 12 3.2.5.2 FS_STD_RML (Standard Retail Mortgage)...... 13

Branch Agreement Origination Master Data: Configuration Guide

1 Purpose This configuration guide provides the information you need to set up the configuration of this building block manually.

2 Preparation

2.1 Prerequisites Make sure that all building block configuration guides, as per the prerequisites matrix, are implemented before starting this configuration.

3 Configuration

3.1 Customers 3.1.1 Check Activation Switch for Functions

Use In this activity, you can check and activate time dependency switch for BP addresses and roles.

Procedure 1. Call the activity by choosing one of the following navigation options: Transaction code SPRO SAP CRM IMG menu Cross-Application Components  SAP Business Partner  Activation Switch for Functions

2. Choose the Active indicator for BUT020 (Time Dependency BP Addresses) and BUT100 (Time Dependency BP Roles). 3.1.2 Define Number Ranges for Customers

Use In this activity, you can create customers with separate internal number ranges in CRM. The customers will be assigned the same ID in the systems to which they are replicated (which is Banking Services Loans Management and FI-CAx), which means that the same number range must exist in those systems, but be external. You already deleted the number range 01 in all systems when configuring “Integration Business Partners – Organizational Management” in CTA.

Procedure 1. Call the activity by choosing one of the following navigation options:

Transaction code BUCF SAP CRM IMG menu Cross-Application Components  SAP Business Partner  Business Partner  Basic Settings  Number Ranges and Groupings  Define Number Ranges

2. Choose the Change Intervals pushbutton. 3. Enter the following number range (make sure that you enter the leading zeros): Number Range From Number To Number Ext YA 0005000000 0005999999

4. Choose the Insert (Enter) pushbutton. 5. Save your entries. 3.1.3 Check and Define Number Range for Customers in other Systems

Procedure Follow the same procedure above of Define Number Ranges for Customers in all connected systems to which your business partners are replicated, but make the number range external in these systems. 3.1.4 Define Groupings and Assign Number Ranges

Use You have to define the relevant grouping and assign the number range to this grouping in CRM and in all connected systems to which business partners are replicated.

Procedure 1. Call the activity by choosing the following navigation path:

Transaction code SPRO SAP CRM IMG menu Cross-Application Components  SAP Business Partner  Business Partner  Basic Settings  Number Ranges and Groupings  Define Groupings and Assign Number Ranges

2. Choose New Entries. 3. Enter the following values: Grouping Short Name Description Number External Int.Std Ext.Std Hide Range Grping Grping YA CRM CRM YA X (*) Customer Customer (*) The Int.Std.Grping radio button is deselected for the grouping Y4, which was set in the building block C02.

4. Save your entries. 3.1.5 Check and Define Groupings and Assign Number R anges in other Systems

Procedure

Follow the same procedure above of Define Groupings and Assign Number Ranges in all connected systems to which your business partners are replicated. In these systems, the grouping will automatically be external due to the number range selected. Set the grouping to Hide so that nobody can manually create business partners with this grouping in the other systems. Grouping Short Name Description Number External Int.Std Ext.Std Hide Range Grping Grping YA CRM CRM 3.1.6 Define BP Role Categories

Use Define the BP role categories BCA010, BCA030 and MKK in CRM.

Procedure 1. Call the activity by choosing the following navigation path: Transaction code SPRO SAP CRM IMG menu Cross-Application Components  SAP Business Partner  Business Partner  Basic Settings  Business Partner Roles  Define BP Roles 2. Double-click BP Role Categories. 3. Choose New Entries. 4. Enter the data in the following fields: BP Role Cat. Title Description Diff. Type BCA010 Account Holder Account Holder 0 5. Select all the possible business partner categories in the Possible Partner Categories area. 6. Save your entries. 7. Repeat the steps above to create other two BP role categories. BP Role Cat. Title Description Diff. Type BCA030 Correspondence Correspondence 0 Recipient Recipient MKK Contract Partner Contract Partner 0 3.1.7 Define BP Roles

Use Define the BP roles BCA010, BCA030 and MKK in CRM.

Procedure

1. Call the activity by choosing the following navigation path: Transaction code SPRO SAP CRM IMG menu Cross-Application Components  SAP Business Partner  Business Partner  Basic Settings  Business Partner Roles  Define BP Roles 2. Double-click BP Roles. 3. Choose New Entries. 4. Enter the data in the following fields: BP Role Title Description BP Role Cat. BCA010 Account Holder Account Holder BCA010 5. Select the Std Assignment BP Role  BP Role Cat. checkbox. 6. Enter FS0001 in the BP View filed. 7. Save your entries. 8. Repeat the steps above to create other two BP roles. BP Role Title Description BP Role Cat. BCA030 Correspondence Correspondence BCA030 Recipient Recipient MKK Contract Partner Contract Partner MKK 3.1.8 Check and Define BP Roles and Categories in other Systems

Use Check and define the BP roles BCA010, BCA030 and MKK in the BaS, and FI-CAx systems to which your business partners are replicated, and also check the BP role CRM000 in the BaS system.

Procedure If the BP roles BCA010, BCA030 and MKK are not existing in all connected systems to which your business partners are replicated, follow the same procedures above of Define BP Role Categories and Define BP RolesGroupings and Assign Number Ranges. If the BP role and category CRM000 is not existing in BaS system, follow the similar procedures above of Define BP Role Categories and Define BP RolesGroupings and Assign Number Ranges. BP Role Cat. Title Description Diff. Type CRM000 Sold-To Sold-To 0 Party/Customer Party/Customer

BP Role Title Description BP Role Cat. CRM000 Sold-To Sold-To CRM000 Party/Customer Party/Customer

3.1.9 Activate Function Modules for Business Partner Re plication

Procedure 1. Call the activity by choosing one of the following navigation options: Transaction code BUPA_CALL_FU IMG Path Cross-Application Components  SAP Business Partner  Data Distribution  Activate Function Modules 2. Select the following entries (most of them are already selected): Event Object Item Function Module Call CRMOU BUPA 1000000 BUPA_OUTBOUND_BPS_FILL_CENTRAL X CRMOU BUPA 2000000 ABA_FSBP_OUTBOUND_BPS_FILL X CRMOU BUPR 1000000 BUPA_OUTBOUND_BPR_FILL_CENTRAL X BPOUT BUPA 1000000 BUPA_OUTBOUND_MAIN X BPOUT BUPR 1000000 BUPA_OUTBOUND_REL X XIOUT BUPA 1000000 ABA_BUPA_MAP_DDIC_TO_PROXY X XIOUT BUPA 2000000 ABA_FSBP_MAP_DDIC_TO_PROXY X XIOUT BUPR 1000000 ABA_BUPR_MAP_DDIC_TO_PROXY X XIIN BUPA 2000000 ABA_FSBP_MAP_PROXY_TO_DDIC X XIIN BUPA 2100000 ABA_FSBP_MAP_PROXY_TO_DDIC_1 X 3. Save your entries.

3.2 Products

Use Financial Services products for this rapid-deployment solution are loans and collateral agreements. Collateral objects (real estates) are modeled as materials (physical products). 3.2.1 Create the FS Base Hierarchy

Use You can execute the following step to generate the FS base hierarchy BASE_FS and assign set types and relationships.

Procedure 1. Call the activity by choosing one of the following navigation options:

Transaction code CRMC_PROD_FS_HIER SAP CRM IMG menu Customer Relationship Management  Financial Services  Basic Functions  Product  Financial Services Product (FS Product)  Create Base Hierarchy for FS 2. Choose Create Hierarchy (F8).

3. Choose Back.

3.2.2 Convert Relationship Type

Use You can execute the following report to covert relationship type.

Procedure 1. Execute report CRM_PNT_UM1 in transaction SA38 to convert the relationship types. No output indicates that the program ran successfully.

Transaction code SA38 Report Name CRM_PNT_UM1 2. Choose Execute.

Result Check in transaction COMM_HIERARCHY afterwards check the category BASE_FS_LOAN06 Retail Loan should have the following set types: Set Types Description CRM_PROD_FS020 Collateral Required flag set type CRM_PR_FSCA01 Agreement Type CRM_PR_FSC_01 Object Type COMM_PR_SHTEXT Descriptions COMM_PR_UNIT Units of Measure COMM_PR_TAX Product Taxes COMM_PR_LGTEXT1 Basic Texts CRMM_PR_BTR Transaction Control Fields CRM_PROD_FS004 Usage CRMM_PR_SALESG Sales: Groupings COMM_PR_LGTEXT2 Sales: Texts CRM_PROD_FS006 Interest Fixing The new set type CRM_PROD_FS020 indicates whether collateral is required. If the indicator is set, then the input for item extension table for collateral agreement, scope, charge are mandatory. 3.2.3 Create the FS Process Hierarchy

Use You can execute the following report to generate the FS process hierarchy FS_PROCESS.

Procedure 1. Call the activity by choosing one of the following navigation options:

Transaction code CRMC_PROD_FS_PRHIER SAP CRM IMG menu Customer Relationship Management  Financial Services  Basic Functions  Product  Financial Services Product (FS Product)  Create Process Hierarchy for FS 2. Choose Create Hierarchy (F8).

3. Choose Back.

3.2.4 Define Format of Product ID

Procedure 1. Call the activity by choosing the following navigation path: Transaction code SPRO SAP CRM IMG menu Cross-Application Components  SAP Product  Product without Customizing Transfer from Backend Systems

2. Select Define Output Display and Save Type of Product ID and choose the Choose pushbutton. 3. If no data is displayed, choose New Entries. 4. Maintain the value as shown in the following table: Field name Value Prod. ID Length 18

5. Leave all other fields empty.

We strongly recommend that you specify a maximum length of 18 characters for the product ID if integration with an ERP system is planned. For more information, refer to the documentation for this Customizing activity.

6. Choose Save. 3.2.5 Create Sales Products

Use You need the following FS products: Product ID Description Product Type Category ID FS_STD_INSTLOAN Standard Installment Financial Services BASE_FS_LOAN Loan 06 FS_STD_RML Standard Retail Financial Services BASE_FS_LOAN Mortgage 06 The product FS_STD_RML uses the base category BASE_FS_LOAN06 and item category group BK01. This product category BASE_FS_LOAN06 is for retail loans with BaS. Item category group BK01 is for secured loans (real estate finance). For unsecured loans (installment loans) with BaS, item category group BK03 is used. Both item categories support conditions relating to fixed interest rates and conditions relating to variable interest rates. 3.2.5.1 FS_STD_INSTLOAN (Standard Installment Loan)

Procedure 1. Log on to the SAP CRM WebClient UI. 2. Call the activity by choosing the following navigation path: SAP CRM WebClient Menu Products à Create: FS Product 3. In the General Data assignment block, enter the product ID FS_STD_INSTLOAN and product description Standard Installment Loan. 4. Choose the base category BASE_FS_LOAN06 using input help.

5. Press Enter. 6. In the General Data section of the Product Details assignment block, choose the item category group BK03 using input help. 7. In the Categories assignment block, enter the process category FS_PROCESS_UNS_LEN using input help. 8. In the Distribution Chain assignment block choose New. 9. In the Distribution Chain assignment block, select a corresponding sales organization and a distribution channel using input help. Choose the sales organization Bank Branch 01 and the distribution channel Direct Sales. 10. In the Usage assignment block, enter the following values: Usage Description 03 Car Purchase 04 Furniture Purchase 11. Choose Back. 12. In the Distribution Chains assignment block, select the sales organization Bank Branch 01, Direct Sales and choose Copy to copy the data to other sales organizations. Please maintain sales relevant information for all following sales organizations below: Description Code Bank Branch 02 BANK_BR02 Bank Branch 03 BANK_BR03 Bank Branch 04 BANK_BR04 Bank Branch 05 BANK_BR05 Bank Branch 06 BANK_BR06 Bank Branch 07 BANK_BR07 Bank Branch 08 BANK_BR08 Bank Branch 09 BANK_BR09 Bank Branch 10 BANK_BR10 Bank Branch 11 BANK_BR11 Bank Branch 12 BANK_BR12 Bank Branch 13 BANK_BR13 Bank Branch 14 BANK_BR14 Bank Branch 15 BANK_BR15 Bank Branch 16 BANK_BR16 Bank Branch 17 BANK_BR17 Bank Branch 18 BANK_BR18 Bank Branch 19 BANK_BR19 Bank Branch 20 BANK_BR20 13. To maintain the product description in different languages, open the Descriptions assignment block and choose Edit List. Select a language and maintain the product description in the selected language. Repeat these steps for all languages in which you want to maintain your product description.

14. To maintain a longer sales text to describe the product, open the Notes assignment block and choose New. Select the text type Basic text and the language in which you want to maintain the sales text from the dropdown list. Enter the sales text In the Text assignment block. Repeat for all languages in which you want to define a sales text. Choose Back. 15. In the Collateral Required assignment block, make sure the flag Collateral Required is unchecked. 16. Choose Save. 3.2.5.2 FS_STD_RML (Standard Retail Mortgage)

Procedure 1. Log on to the SAP CRM WebClient UI.

2. Call the activity by choosing the following navigation path: SAP CRM WebClient Menu Products à Create: FS Product

3. In the General Data assignment block, enter the product ID FS_STD_RML and product description Standard Retail Mortgage. 4. Choose the base category BASE_FS_LOAN06 using input help. 5. Press Enter. 6. In the General Data section of the Product Details assignment block, choose the item category group BK01 using input help. 7. In the Category assignment block, enter the process category FS_PROCESS_SEC_LEN using input help. 8. In the Agreement Type assignment block, enter Agreement Type or use input help. Agreement Type Short Text 010300 Certified Mortgage 9. In the Distribution Chain assignment block choose New. 10. In the Distribution Chain assignment block, select a corresponding sales organization and a distribution channel using input help. Choose the sales organization Bank Branch 01 and the distribution channel Direct Sales. 11. In the Interest Lock Period assignment block, enter the following values: Interest Lock Time Unit Default 002 Years 003 Years x 060 Months 12. In the Usage assignment block, enter the following values: Usage Description 01 Construction Financing 02 Real Estate Purchase 13. Choose Back. 14. In the Distribution Chains assignment block, select the sales organization Bank Branch 01, Direct Sales and choose Copy to copy the data to other sales organizations. Please maintain sales relevant information for all following sales organizations below:

Description Code Bank Branch 02 BANK_BR02 Bank Branch 03 BANK_BR03 Bank Branch 04 BANK_BR04 Bank Branch 05 BANK_BR05 Bank Branch 06 BANK_BR06 Bank Branch 07 BANK_BR07 Bank Branch 08 BANK_BR08 Bank Branch 09 BANK_BR09 Bank Branch 10 BANK_BR10 Bank Branch 11 BANK_BR11 Bank Branch 12 BANK_BR12 Bank Branch 13 BANK_BR13 Bank Branch 14 BANK_BR14 Bank Branch 15 BANK_BR15 Bank Branch 16 BANK_BR16 Bank Branch 17 BANK_BR17 Bank Branch 18 BANK_BR18 Bank Branch 19 BANK_BR19 Bank Branch 20 BANK_BR20 15. To maintain the product description in different languages, open the Descriptions assignment block and choose Edit List. Select a language and maintain the product description in the selected language. Repeat these steps for all languages in which you want to maintain your product description. 16. To maintain a longer sales text to describe the product, open the Notes assignment block and choose New. Select the text type Basic text and the language in which you want to maintain the sales text from the dropdown list. Enter the sales text In the Text assignment block. Repeat for all languages in which you want to define a sales text. Choose Back. 17. In the Collateral Required assignment block, check the flag Collateral Required. 18. Choose Save.