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UNDERGROUND LOCATION COMPANY IOWA ONE CALL

Minutes of the Board of Directors and Officers Stoney Creek Inn April 26, 2012

The following directors participated: John Barber (Snyder & Associates) Dan Childers (Interstate Communications) Terry Fox (MidAmerican Energy Company) Curt Hodges (Mediacom) Leon Hofer (Iowa Network Services) Brian Mueller (Enterprise Products) Greg Pavelka (East Central Iowa REC) Mick Secory (United States Infrastructure Corp) Steve Stone (Black Hills Energy) Ross Wendell (CenturyLink) Mike Wildung (Central Iowa Water Association)

The following officers participated: President: Ed Greiner (Interstate Power & Light) Vice President: Neal Drefke (Spencer Municipal Utilities) Secretary/Treasurer: Tim Flickinger (Windstream) Chairman: Dan Klopfer (Des Moines Water Works)

The following directors were absent: Charles Bruggemann (Windstream) Mike Heggen (Communication Technologies Holding, Inc.) Bart Weller (Clive Public Water Works) Paul Wiegand (Iowa State University)

The following people also participated: Ben Booth (Walter & Associates) Steve Halstead (Walter & Associates) Jim Holzer (One Call Concepts) Shellie Petek (Walter & Associates) Bob Pose (One Call Concepts) Connie Schmidt (One Call Concepts) Craig Walter (Walter & Associates)

Call to Order President Ed Greiner called the meeting to order. Craig Walter confirmed a quorum was present. President Greiner recognized guests; Jim Holzer, Connie Schmidt & Bob Pose (One Call Concepts), Craig Walter, Shellie Petek, Ben Booth & Steve Halstead (Walter & Associates).

Approval of Agenda MOTION made by Greg Pavelka and seconded by Leon Hofer to approve the agenda. All present voted in favor. Motion carried.

Consent Agenda MOTION made by Ross Wendell and seconded by Steve Stone to approve the consent agenda; which includes the minutes of the March 22, 2012 minutes and the March Dashboard Report. All present voted in favor. Motion carried.

Financial Committee Report The January through March 2012 financial reports were distributed. There were no questions.

Excavator Safety Awareness Program Bob Pose reported that the 2012 ESAPs were completed on March 21st with 4,522 attendees for 2012.

Advertising Dan Childers reported that he had nothing in addition to the annual meeting report.

Terry Fox inquired if a review of the Advertising RFP would be provided and Ben Booth responded that the new Advertising Committee and anyone going off the committee will be invited to participate at the RFP Review meeting that is expected to last half a day to review.

Ben Booth shared that the Strategic Plan action item was to establish an RFP that IOC would send out to Iowa agencies and that they had to attend the Pre-Bid Meeting to be considered. Three Des Moines area agencies and one from Cedar Rapids attended. The agencies were informed of the $100,000 budget. The four advertising agencies are Essman/Associates, Love Scott Associate, AIA and Henry Russell Bruce (Cedar Rapids).

Leon Hofer inquired if IOC should consider adding Facebook and Twitter to the IOC website. Terry Fox responded that when the IOC website was updated it was decided not to place Facebook and Twitter on the site, although there is a place to put comments.

State Fair: Ben Booth reported that MidAmerican Energy Company has agreed to house the 811 Chopper on August 10, 11, 12 at the Iowa State Fair. IOC will still have their 8 x 10 foot exhibit space at the Varied Industry Building which did not allow enough room for the 811 Chopper. Thanks to MidAmerican Energy, the 811 Chopper will be on display at their space. Mike Wildung suggested promoting the 811 Chopper with T-shirts, using IOC’s own design, press releases and live radio spots. Ben Booth reported that AIA is designing an Iowa 811 logo to be trademarked by IOC.

Legislative Leon Hofer distributed a report on White-Lining or Pre-Marking form that breaks down the description for white lining or pre marking. The difference is the traditional white lining using flags or paint versus electronically white lining using ITIC. Jim Holzer explained that the challenges with virtual white lining is that could be confusing for excavators doing the job in proper location without actual traditional markings.

State of the Art ITIC: Jim Holzer reported that ITIC rewrites will be available in 30 days. IMAP: Jim Holzer reported that the software will be available within one week for the Board and SOTA Committee to review in sandbox mode.

Mr. Holzer also reported that OCC will be reporting on updates to the base maps. OCC was asked to implement a test of the effect of using voice recognition software to provide callers with ticket information at the end of the call. This will allow the CSR to move on to the next caller. OCC will work with one or two CSRs and track the results. A document was sent out that explains the Design Request System. DRS was implemented in Iowa in 2007 for designers. Designers getting information receive maps within 10 days. Feedback from designers is why do

2 they have to wait 10 days? Dan Klopfer recognized Norm Trentmann with MidAmerican Energy Company for turning them around in one day. The committee recommends the wait time be reduced from 10 days to 5 days with no other changes.

MOTION made by Leon Hofer to reduce time delay from 10 to 5 days seconded by Steve Stone. All present voted in favor. Motion carried.

Strategic Plan President Ed Greiner reported that the proposed draft of the Walter & Associates contract was sent out. A dedicated board meeting will be set in May to only review the Walter & Associate contract. Brian Mueller asked to have the document located on a secure site. Mr. Mueller reported that he finds the site very helpful. President Greiner encouraged board members to get used to finding the information on the secured site.

Administrative Update Craig Walter thanked the Executive Committee for their commitment and time this last year. A revised board member contact list was circulated for updates to be made at the office. Mr. Walter reported that the June golf outing details will be distributed once a location has been set.

Public Relations: Ben Booth reported that outreach communication continues to be his main goal.

Mapping Coordinator: Steve Halstead reported that he will provide an IMAP presentation in May at the Iowa Association of Municipal Iowa Utilities. Mr. Halstead also reported that ticket check will be used to provide owner/operators and excavators with a positive response process.

OCC Update ITIC & IMAP: Jim Holzer reported that the new versions will be available once Connie Schmidt signs off, and then it will go to the sandbox for board members to experiment with it. Once the board members sign off it will be made available for IOC members. Mr. Holzer also reported that Java software will not be used. Mr. Holzer shared that OCC continues to constantly work on updates in the software department. Fall 2012 Technology Conference: St. Charles, MO (same as 2011). Basemaps: New updates will offer more features. OCC currently tracks addresses not appearing on basemaps and are added every two weeks.

Dan Klopfer requested that Connie Schmidt follow up with Stan DeRoo on his ticket issues.

Nominating Committee President Ed Greiner presented the 2012 – 2013 Officer slate.

MOTION made by Ross Wendell and seconded by Curt Hodges to approve the following officers for the 2012 – 2012 year: Chairman – Ed Greiner, President – Neal Drefke, Vice President – Terry Fox and Secretary/Treasurer – Steve Stone. All present voted in favor. Motion carried.

Board Member Comments John Barber thanked the Board for the opportunity to serve on the IOC Board of Directors.

Neal Drefke reported that he would like to meet with Committee Chairs following the meeting.

Adjourn MOTION made by Greg Pavelka and seconded by Terry Fox to adjourn the meeting. Motion carried.

Special Board Meeting: May 23, 2012 - West Des Moines Learning Center – Fairmeadows Room – 10:00 a.m.

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