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Flinders University Office Use Only SOCIAL AND BEHAVIOURAL RESEARCH ETHICS COMMITTEE Code: Project Number: Yunggorendi Y N

APPLICATION FOR ETHICAL APPROVAL OF SOCIAL OR BEHAVIOURAL RESEARCH INVOLVING HUMAN SUBJECTS

IMPORTANT – refer to the ‘Application Submission Process’ and ‘Application Submission Guide’ documents available from SBREC Submission Forms, Guidelines and Templates web page before completion of the form. Submit completed form and all relevant attachments in PDF format to [email protected]

New Ethics Application x

Response to Deferral Notice Project Number

Research Involving Children or Vulnerable Adults

If you are intending to conduct research involving children or vulnerable adults you are required to have undergone a Criminal History Check. A set of procedures has been agreed between the University and the Department for Communities and Social Inclusion (DCSI) Screening and Licensing Branch. For specific information about these procedures please refer to the Research Involving Children or Vulnerable Adults webpage and the Criminal History Check Procedures webpage.

Accordingly, Section H (Certification and Signatures) asks whether the research will involve children and vulnerable adults and if yes, asks for confirmation that a current Criminal History Check is in place.

A. PROJECT TITLE and TIMEFRAME

A1. Project Title Neighbourhood Homes

A2. Plain language, or lay, title What factors support refugees to gain and maintain tenancies in the private rental sector?

A3. Period for which approval is sought

Projects may not commence until formal written notification of final ethics approval has been provided.

Date data collection is due to commence: 09/08/2012 Or following approval: Date data collection is expected to be completed: 29 August 2014 Date project is expected to be completed: 12 December 2014

B. RESEARCHER/SUPERVISOR INFORMATION Correspondence regarding ethics approval will be emailed to the Principal Researcher with copies to all other researchers listed on the application unless otherwise indicated. Please note that is a requirement that all supervisors receive a copy of all correspondence relating to the project. Last amended on 12May14 Principal Researcher (student or staff member) Title: First Name: Family Name: Mr Joe Bloggs

Status: Staff: Flinders Uni Student: x Associate: Flinders Uni Student No. Degree enrolled in: 123456 PhD Social Work (Principal researcher only) (please do not use acronyms)

Supervisor(s) Dr Jane Doe – Social Work (also list as researcher below) Dr James Dean – Social Work Social Work and Social Planning / Social and Policy School/Department/Organisation: Studies School of Social and Policy Studies Social Sciences South Postal Address: GPO Box 2100, Adelaide South Australia 5001 Phone: +61 8 8201 Fax: Email: [email protected] 1111 u.au 0400-000-000

Researcher 2/Supervisor Title: First Name: Family Name: Dr Jane Doe

Status: Staff: x Flinders Uni Student: Associate:

Copies of correspondence required Yes x No School/Department/Organisation: Social Work and Social Planning / Social and Policy Studies Postal Address: School of Social and Policy Studies Social Sciences South GPO Box 2100, Adelaide South Australia 5001 Phone: +61 8 8201 Fax: Email: [email protected]. 1111 au

Researcher 3/Supervisor Title: First Name: Family Name: Dr James Dean

Status: Staff: x Flinders Uni Student: Associate:

Copies of correspondence required Yes x No School/Department/Organisation: School of Medicine / Southgate Institute for Health, Society and Equity. Postal Address: Phone: +61 8 8201 Fax: Email: [email protected] 1111 du.au

ALL QUESTIONS SHOULD BE ANSWERED IN THE SPACES PROVIDED. ATTACHMENTS IN LIEU OF RESPONSE (WITH NOTATIONS TO ‘SEE ATTACHED’) ARE NOT ACCEPTABLE.

Last amended on 12May14 C. PROJECT DETAILS

C1. Brief outline of:

A the project:

In the absence of immediate and sustainable housing solutions in the home-purchase or social housing sectors, there is an assumption by the Australian Department of Immigration and Citizenship (DIAC) that resettled humanitarian migrants will find housing in the private rental market. This assumption stands in sharp contrast to equally strongly held opinions of many property managers and landlords in the private rental sector. That is, that the housing they provide is a commercial service with little room to accommodate the cultural, linguistic, familial, financial and immigration characteristics of many humanitarian migrants. The housing needs of humanitarian migrants are thus viewed by many stakeholders as being exceedingly difficult, if not impossible to accommodate sustainably within the private rental sector. Traditionally, the provision of housing support services, including financial housing- support is under the jurisdiction of the Australian federal and state governments. What these systems fail to address are the complexities of gaining and maintaining access to the private rental sector; a market where personal preferences, past experience, short-term investment goals and profit-driven decision making dominates. There exists however, both an opportunity and a need to examine the contributions made by stakeholders on a local scale towards the promotion of social inclusion of humanitarian migrants in the private rental sector. The purpose of this study is therefore to generate information that contributes to our understanding of the present manifestations and future possibilities of local solutions to the difficulties faced by all stakeholders in the housing of humanitarian migrants in the private rental sector. These phenomena will be studied in detail within the local council areas of Salisbury and Playford.

B significance:

Stable housing is often cited as an important predictor and determinant of the successful resettlement of humanitarian migrants. Without adequate housing, humanitarian migrants experience greater difficulty in the areas of employment, education, social participation as well as mental and physical health. It is acknowledged that Australia’s affordable housing crisis cannot be solved without a vast expansion of social housing and/or increased regulation of the private rental sector. However, this study aims to contribute to our understanding of how local efforts can ameliorate the challenges stakeholders face in the housing of refugees in the private rental sector. The research aims to investigate these opportunities within the current confines of high housing purchase prices, a small community housing sector, a shrinking public housing sector and a scantily regulated private rental sector. Therefore, this research aims to contribute to organisational and public policy debates on how the private rental sector could be more inclusive of humanitarian migrants in a way that is of maximum benefit to all stakeholders. Furthermore, the study will review widely held views that the private rental market has little room for accommodating the social, legal, economic and cultural status of humanitarian migrant tenants.

Last amended on 12May14 Research into the juncture of humanitarian migrants and the private rental sector that incorporates the views of all relevant stakeholders is lacking in South Australia. Moreover, the explicit comparative approach to collecting and interpreting stakeholder views is unique to this study. In this way, the project acknowledges the existence of the often conflicting needs and strongly held views of all stakeholders and makes genuine inquiries into the space available for compromise. This study is further distinguished by its focus on the present contributors to the inclusion of refugees in the private rental market, with a specific focus on a local context. Anecdotal evidence has shown that sustainable tenancy outcomes have risen out of service providers’ efforts to build relationships with property managers and landlords in order to advocate for their clients. Moreover, local governments are increasingly displaying their interest in playing a distinct role in the resettlement of refugees, with some even becoming Refugee Welcome Zones (as registered with the Refugee Council of Australia.

C research objective(s):

No. Research objective 1 To compare stakeholder opinions about what constitutes inclusivity in the . private rental sector and what conditions are required to achieve it. 2 To explain how local networks, relationships, principles and practices are being . used to facilitate the sustainable private rental tenancies of humanitarian migrants. 3 To illustrate the experiences that humanitarian migrants with large families . have in seeking to meet their housing needs in the private rental sector. 4 To generate a best practice model for local governments to promote the . inclusivity of humanitarian migrants in the local private rental sector. 5 To identify how the policies and practices of key governmental and . representative bodies can best aid local efforts to support the sustainable housing of humanitarian migrants.

*Note: tab across to add new rows for additional research objectives.

C2. Medical or Health Research involving the Privacy Act 1988

Is the research related to medical or health matters?

Yes Place letter ‘X’ in No X the relevant box

If YES, to question (A) below; if NO, go to item C4.

A Will personal information be sought from the records of a Commonwealth Agency?

Last amended on 12May14 Yes No

If YES, complete Part A of the Appendix ‘Privacy Legislation Matters’ that relates to compliance with the Guidelines under Section 95 of the Privacy Act 1988.

If NO, go to question (b) below.

B Will health information be sought from a Private Sector Organisation or a health service provider funded by the State Department of Health?

Yes No

If YES, complete Part B of the Appendix ‘Privacy Legislation Matters’ that relates to compliance with the Guidelines under Section 95 of the Privacy Act 1988.

If you answered ‘NO’ to both (a) and (b) above go to item C4.

C3. Health Research Involving or Impacting Aboriginal or Torres Strait Islander Peoples Does your project comprise health research involving Aboriginal or Torres Strait Islander peoples?

Yes No

IMPORTANT Proposals to conduct health-related research involving Aboriginal or Torres Strait Islander peoples or communities in South Australia must also be submitted to the Aboriginal Health Council of South Australia (AHCSA). However, please note that ethics approval from AHCSA will remove the requirement to gain approval from Flinders SBREC, as described in section G1, below.

C4. Project and Data Type

PROJECT TYPE Research X Intend to publish results? Yes X identifiable? Evaluation No

IF an EVALUATION answer these questions

Will participants be identifiable? Yes No Will a course coordinator / lecturer be involved Yes in conducting the evaluation? No Will a course coordinator / lecturer know Yes who has participated? No

Last amended on 12May14 Is DATA to be obtained primarily Quantitative Qualitative X

Is information to be sought by Questionnaire X Interview X

Experiment Computer / Online

Focus Group Other X

Please state: Field notes, meetings with a critical reference group (advisory group)

Will participants be video or audio recorded or photographed? Yes X No If YES, please place a letter ‘x’ in the relevant Video response box or boxes Audio X Photographed

C5. Research Method Outline of the research method, including what participants will be asked to do

1. South Australian private rental survey Web-based questionnaires (produced using Survey Monkey®) will be distributed to property managers and landlords across South Australia. Although participants will be asked if they have firsthand experience of the tenancy of a humanitarian migrant, this will not be made a condition for inclusion in the study, as the participants’ experiences of and views on the issues are considered valuable regardless. Participants will be asked to complete the survey online and return their completed surveys anonymously. Paper- based surveys will be made available upon request.

Property managers and landlords whose work or rental property is located in the Playford or Salisbury local government areas will be asked, as part of the survey, to indicate whether they would like to participate in an interview, and in this case, to provide their contact details.

2. Semi-structured interviews Interviews will be conducted with property managers, landlords, service providers, former refugees and refugee claimants. The interviews will be 45-60 minutes in duration, although longer interviews (up to 90 minutes) may be necessary when interpreters are used for interviews.

3. Critical reference group Stakeholders will be invited to join the project’s critical reference group. A representative from each of the following participant groups will be sought: local government social planner, property manager, landlord and a settlement service provider. In addition a member from each of the ethnic groups represented amongst the humanitarian migrant participants will be invited to form part of the group. Efforts will be made to support the representation of a broad demographic of humanitarian migrant members in the critical reference group. Participants will be asked to meet on approximately three occasions over the duration of the project and to engage in email and telephone correspondence with the researcher. Members will be asked to:  Share their interpretations of the research findings; Last amended on 12May14  Provide input on the design of a local government best practice model for the promotion of a multi-culturally inclusive private rental sector;  Inform principles and practice in the performance of any actions that arise from the research; and  Check that written reports have been sufficiently de-identified.

4. Participation in refugee housing network meetings, community meetings and local government meetings The researcher will attend a series of meetings across several networks and organisations. The purpose of attending the meetings will be to inform the researcher of key issues across the various stakeholder groups that may inform the interpretation of results. The research will not steer discussion to unrelated topics, but may seek clarification or extension of themes and issues that arise. In the analytical phase of the research, participation in these meetings may also be used as an opportunity to give and seek feedback about research findings and interpretations. The researcher will not audio-record the meetings and notes taken will not be used as data for the study. The meetings that the researcher is likely to attend are:  Bimonthly meetings of the ASHRA (Agencies Supporting Housing for Refugees and Asylum Seekers) network;  Quarterly meetings of the RHN (Refugee Housing Network);  Relevant Playford and Salisbury local government meetings; and  Relevant ethnic community/association meetings. The meetings attended will depend on the ethnicities of the humanitarian migrant interviewees who end up being recruited

5. Field notes The researcher will keep field notes related to interactions with stakeholders as well as any action, intervention or advocacy that eventuates during the course of the study.

C6. Research Objectives Briefly describe how the information which will be requested from participants addresses the research objectives outlined in item C1(c)

Objective 1 To compare stakeholder opinions about what constitutes inclusion in the private rental sector and what conditions are required to achieve it.

 All interview respondents (representing several stakeholder groups) will be asked about their views and experiences in relation to their understanding of what constitutes and contributes to inclusion in the private rental sector. Detailed information from all stakeholder groups is required so that a genuine attempt can be made to ascertain to what extent stakeholders share the same meaning of inclusion and agree on how it can be achieve; and  Landlords and property managers across South Australia will also be asked about their views on inclusion in the private rental sector via a questionnaire. This data will enable comparisons to be made.

Objective 2 To explain how local networks, relationships, principles and practices are being used to facilitate the sustainable private rental tenancies of humanitarian migrants.

Last amended on 12May14  The data provided by all stakeholders via all the methods employed in this study will contribute to addressing this objective. However the use of a variety of methods will enable the collection of relevant information across varying geographic scales (local and state level), temporal scales (momentary versus longitudinal data collected via network meetings), stakeholder groups and communication settings (one-to-one, critical reference group and network meetings). This will contribute to the generation of a rich data set and enable triangulation of findings.

Objective 3 To illustrate the experiences that humanitarian migrants with large families have in seeking to meet their housing needs in the private rental sector.  Interviews with former refugees and refugee claimants who are part of large co-habiting families or households will provide firsthand accounts of the difficulties, opportunities, issues and themes associated with this particular demographic; and  Specific questions regarding large families in the interviews and questionnaires with other stakeholder groups will enable the critical interpretation of the factors affecting large families in the private rental sector.

Objective 4 To generate a best practice model for local governments to promote the inclusivity of humanitarian migrants in the local private rental sector.  Again, the data provided by all stakeholders via all the methods employed in this study will contribute to addressing this objective. Although the contributions of the critical reference group will have a more direct influence on the generation of the model, the views expressed by all stakeholders through a variety of methods will be employed to create this model. Data collected via all methods that relates to barriers and contributors to sustainable private rental strategies for humanitarian migrants, will be especially relevant to meeting this objective.

Objective 5 To identify how the policies and practices of key governmental and representative bodies can best improve local efforts to support the sustainable housing of humanitarian migrants.

 Interviews with stakeholders will provide an opportunity for the researcher to check for interviewee’s policy ideas as they discuss issues important to them. It may be difficult to collect the policy views of individual stakeholders in more public or formal contexts.  The information provided via critical reference group and network meetings will likely provide insights of a different nature due to the possibility for discussion of ideas in these contexts.

D. PARTICIPANT INFORMATION

D1. Brief outline of:

A Identity and Basis for Recruitment Who will the participants be? What is the basis for their recruitment to the study?

Participants to be recruited will be:

Last amended on 12May14 Participant Type Description Humanitarian migrants Former refugees and refugee claimants who have arrived in Australia since 2002 and who have sought private rental housing as a member of a large family or household. For the purposes of this study, a large family will be classed as a co- habiting family with three or more children. However, this study will also include large households of related or unrelated adults (but not those living in rooming houses). A large household is defined as consisting of five or more people. Service providers Including resettlement service providers, housing sector service providers and public service employees. Property managers Involved in the leasing of residential properties in the private rental market. Landlords Owners or joint owners of privately leased residential properties. Landlords may be represented by an agent or be self-managing.

Basis for recruitment These participants will be recruited because of the anecdotal, experiential, political, cultural and systems knowledge they possess about the experiences of humanitarian migrants in the private rental sector. By recruiting participants from a broad range of stakeholder groups, it will be possible to answer research questions following consideration of the needs and experiences of the stakeholders most directly involved in the housing of humanitarian migrants in the private rental sector.

B Participant Numbers Approached and Population Pool Please specify the number of people that will be approached (or an approximation if the exact number is unknown) AND the size of the population pool from which participants will be drawn.

Participant Type Numbers approached and Population Pool Humanitarian migrants The total number of humanitarian migrants residing in Playford and Salisbury is difficult to estimate. The Australian Census does not record visa status, nor does it ask respondents to indicate the immigration program through which they entered Australia. The Department of Immigration and Citizenship does report that 14,348 humanitarian migrants were settled in South Australia over the last 10 years (2002-2012). However, this figure does not take secondary migration into or out of South Australia into account. It is predicted that approximately 40 humanitarian migrants will be approached in order to recruit the desired 20 interview participants. Service providers The pool of appropriate service providers based in Salisbury and Playford is difficult to estimate due to a lack of knowledge about the number of employees working at each service. However, there are approximately 30 services across Playford and Salisbury (ranging through local government, state government, TAFE, resettlement services, youth services and housing services) that deliver services that are relevant to this study. It is predicted that 15-20 service providers will be approached in order to recruit the desired 12 interview participants.

Last amended on 12May14 Participant Type Numbers approached and Population Pool

Property managers The population pool of landlords is difficult to estimate due and Landlords to the fact that some landlords own more than one rental property. However, the Housing SA Quarterly Rent Report (March, 2012) has reported the existence of 15,099 private rental properties in South Australia. This figure is based on bond lodgements and therefore does not include properties for which the landlord has failed to lodge a bond. The population pool of property managers is also difficult to estimate because in South Australia, property managers who do not sell (only lease) property are not required to be registered. However, Yellow Pages lists a total of 22643 South Australian real estate agency offices with a private rental portfolio. It is difficult to estimate the number of property managers employed at each of these offices The questionnaire for the South Australian Private Rental Survey will be sent to approximately 200 landlords and 150 property managers across South Australia. The property managers will in most cases be the managers of the real estate agencies they represent, and will be asked to distribute the survey amongst their staff. Therefore, it is anticipated the number of property managers approached with the questionnaire will far exceed 150.

C Source of Participants From what source will participants be recruited (e.g., public, department, organisation)?

Participant Type Source of Participants

Humanitarian migrants Humanitarian entrants will be invited to participate in the study via the support of non-government and government service providers, as well as ethnic community associations.

Service providers Service providers will be contacted directly via their workplace (following permission being granted from appropriate managers). Property managers Property managers will be recruited via the Real Estate Institute of Australia, the Department of Immigration and Citizenship’s Real Estate Pilot of the Translating and Interpreting Service and via details provided in public telephone directories Landlords Landlords will be recruited via the Landlord’s Association of South Australia, the classifieds website Gumtree Australia, newspaper classifieds and recommendations from service providers and property managers.

D Conflict of Interest Please specify whether any of the researchers involved in the project have any role, or relation to, the source from which participants will be recruited (e.g., organisation). Please indicate whether there may be a potential for a conflict of interest that may exist (financial or other interest or affiliation).

IF a possible conflict of interest may exist, please explain how this will be managed.

Principal researcher Last amended on 12May14 My family is friends with a family that is currently claiming refugee status in Australia. Due to my existing relationship, the members of this family will be excluded from participating in the study. Other than this instance, I have had no prior involvement with participants or source organisations that could result in a foreseeable conflict of interest. Any contact I have had with participants or source organisations has been in my role as a researcher attempting to design a project that is relevant, timely and useful to the individuals and communities it is for.

Other researchers / Research Assistants Neither Dr Jane Doe, nor Dr James Dean, has any existing role or potential for conflict of interest with participants.

E Participant Age Will any participants be less than 18 years of age? IF YES, please indicate the age range or potential participants and confirm whether information has been presented in a manner and format appropriate to the age group of participants.

Yes No X

Please note: that 17 year old Flinders University students may participate in research without parental consent providing the project is deemed to be low risk by the SBREC. Participants recruited outside of the University under the age of 18- years will require parental consent unless a compelling argument can be made to the Committee.

Age range of each participant type / group Information presented in a manner / format appropriate to age group and participants? Yes/No

F Informed Consent Do participants have the ability to give informed consent?

If YES, please explain how participants will indicate willingness to be involved (e.g., completion of questionnaire, return of consent form etc).

If NO, please explain why not. If participants will be aged under 18 indicate whether they will be given the opportunity to assent to research participation (e.g., sign parental consent form).

YES, all participants possess the ability to give informed consent. Questionnaire – following receipt and review of participant documentation completion of the questionnaire will indicate consent. Interview – following receipt and review of participant documentation participants will indicate willingness to participate by signing a consent form.

D2. Cultural and/or Religious Background Indicate whether the participant group will be comprised of people from a specific cultural or religious background (for example, Aboriginal and/or Torres Strait Islander peoples, Greek people, etc) OR if any such categories are likely to form a significant proportion of the population to be sampled.

The humanitarian migrants who have arrived in Australia over the last 10 years are likely to come from a variety of cultural backgrounds, including people who were born in

Last amended on 12May14 Afghanistan, Bhutan, Burma, Burundi, The Congo, Democratic Republic of Congo, Eritrea, Ethiopia, Iran, Iraq, Nepal, Pakistan, Somalia, South Sudan, Sri Lanka and Sudan. These participants are likely to come from a variety of religious backgrounds including Christianity, Islam, Buddhism, Hinduism and Baha’i.

D3. Language Will there be any issues with language? If YES, please explain what the issues are and whether information will need to presented in a language other than English.

Please also indicate whether anyone other than the researcher will be involved in translation of participant responses. If YES, explain how anonymity and confidentiality matters will be managed.

Yes X No

If YES, explain what the issues are and whether information will need to be presented in a language other than English

The English language skills of humanitarian migrants vary greatly. It is anticipated that a proportion of the interviewees would prefer to complete their interview in a language other than English and hence the researcher has included the provision of interpreters in the project budget. The interpreter will be asked to interpret for both the content of the interview and for the project explanation and consent-seeking component of the interview.

Does any information provided to participants need to be presented in a language other than English?

Yes No X

WHO will translate information and how will anonymity and confidentiality matters be managed if translation will be conducted by someone other than a researcher?

Not applicable.

D4. Participant Contact and Recruitment

A Contact and Recruitment Please provide a detailed explanation of how potential participants will be contacted and recruited. For example, if making direct contact (e.g., face-to-face, in class, telephone) HOW will contact details be obtained and how will participants indicate their willingness to be involved in the project?

Organisations that agree to assist in the recruitment of participants who are humanitarian migrants will be asked to choose potential participants according to the following criteria:  18 years or older; - Have arrived in Australia since the start of 2002; - Were awarded a visa through DIAC’s Humanitarian Program (including those who have since become Australian citizens); - Live in Playford or Salisbury local government areas; - Have signed an Australian private rental lease agreement or have sought to do so; Last amended on 12May14 and - Are a member of a large family or household. The recruiting organisations will receive a Letter of Introduction that will guide them in how to recruit participants. It is expected that some participants will be recruited via snowball sampling or by responding to a Flyer which will be posted on community notice boards, and in shops and services in Playford and Salisbury. All participants will be screened according to the eligibility criteria before being invited to participate. In addition, efforts will be made to recruit participants from a broad demographic cross- section in an attempt to fairly reflect the humanitarian entrants residing in Playford and Salisbury. Through instructions given to the recruiting organisations, the study will attempt to include participants who are men and women with a range of countries of origin and who possess a range of immigration statuses (e.g. Australian citizen, bridging visa and permanent visa categories). Service providers will be contact directly via their workplace. Their managers will be sent an Employers Permission Request and participants will be given an Information Sheet and Consent Form. Property managers will be recruited via the following strategies: - Surveys will be sent to the Real Estate Institute of South Australia (REISA) for distribution to members. - The managers of the real estate agencies participating in the Real Estate Pilot (Department of Immigration and Citizenship) will be contacted and permission will be sought to distribute the questionnaire to their property managers. - Managers of real estate agencies identified by service providers as having relatively high numbers of humanitarian entrant tenants will be approached. - Managers of real estate agencies will also be contacted via details provided in public telephone directory listings. - Snowball sampling will be employed. Landlords for the questionnaire will be recruited via the following strategies: - Surveys will be sent to the Landlords’ Association of South Australia (LASA) for distribution to members. LASA members are typically self-managing landlords. - Additional self-managing landlords will be selected via systematic random sampling from the free classifieds website Gumtree Australia and from the classifieds section of newspapers. - Property managers and service providers in the sample areas will be asked to recommend landlords who may wish to participate in the study. - Snowball sampling will be employed Only those property managers and landlords who are participating in an interview will be sent an Information Sheet and Consent Form, as those participating in the questionnaire survey will give assumed consent upon the return of their completed questionnaire.

B Verbal Script If potential participants will be approached directly (e.g., face-to-face, in class, on telephone) please provide a verbal script of what will be said by researchers or a third party who will recruit on the researcher’s behalf.

The Committee recognises that a verbal script cannot predict all the possible responses or questions from potential participants and does not expect that the researcher will read directly from it during interaction with participants as this would impede open and natural communication. The verbal script should be an explanation of the key points that will be communicated to participants during contact and recruitment so that the Committee can be confident that participants will receive a complete picture of what the research entails to ensure that informed consent can be given

Recruitment by Organisation Most humanitarian migrants will be recruited verbally by recruiting organisations. Below is an extract from the Letter of Introduction, which outlines how organisations

Last amended on 12May14 should recruit participants:

What will your organisation be asked to do?  Consider whether you have any clients who may be interested in participating and who match the following criteria:  18 years or older  Have arrived in Australia since the start of 2002

 Were awarded a visa through DIAC’s Humanitarian Program (including those who have since become Australian citizens)  Live in Playford or Salisbury local government areas.  Have signed an Australian private rental lease agreement or who have sought to do so and  Are a member of a large family or household.

By the last point we class a large family as one with three or more children and a large household as consisting of five or more co-habiting people (not living in a share-house or student accommodation).

 Contact clients who meet the criteria and explain the purpose, benefits and risks of the project to them. Please also inform your clients of the following:  Participation in the study is voluntary and refusal to participate will have no effect on their service provision,  A sound recording will be made of their interview which will be transcribed,  Any information that identifies people will not be transcribed,  Participants can withdraw from the study at any time, without consequence, and  Participants can ask for any part of their interview to be omitted from the study.

 Ask your client if they would like to take part in the study. Give them a Flyer if you are meeting with them in person.  Inform your client that Nicole can meet them at a time and place that suits them and that an interpreter can be arranged.  Give your client the option of contacting the researcher directly (via phone or email) or gain their consent for their contact details to be given to researcher (if this complies with your organisational policies).

The purposes, benefits and risks referred to above, are also clearly outlined in the Letter of Introduction as follows: Purpose of the study: This study asks the broad question “What factors support humanitarian migrants to gain and maintain tenancies in the private rental sector?” In order to answer this question, the project has the following aims:  To compare the opinions of humanitarian migrants, landlords, real estate agents and service providers about what supports humanitarian migrants to gain and maintain tenancies in the private rental sector,  To explain how local programs and networks are being used to support the private rental tenancies of humanitarian migrants,  To illustrate the experiences that refugees with large families have in seeking to meet their housing needs in the private rental sector, Last amended on 12May14  To generate a best practice model for local governments to promote humanitarian migrants; ability to gain and maintain private rental tenancies, and  To identify how the policies and practices of governmental and non-governmental organisations can improve local efforts to support the housing of humanitarian migrants.

What are the potential benefits to participants? In recognition of the time and expertise your client is giving us, all interviewees will be given a $30 shopping voucher. They will be given the voucher at the time of the interview. In addition, by sharing their experiences, participants will be contributing to research that aims to inform organisational and public policies and practice, which we hope will benefit them, their community or services they use.

Are there any risks or discomforts for participants? The researcher anticipates few risks from participants’ involvement in this study, however it is possible that participants may experience difficult emotions while discussing some topics in their interview. Participants will be reminded that they can leave the group at any time if they experience discomfort. The researchers will seek out distressed participants for a debrief and seek their consent for referral to a support or housing service if required.

As with all qualitative social research, there is a small risk that participants will be inadvertently identified from the published output of the study or that their views will be misrepresented. However, the researcher will make every effort to remove all identifiable data from published outputs and to comprehend participants’ meaning. Participants have the right to read the reports before they are published, or have them explained to them. A critical reference group will also check reports before publication.

C Email Text If potential participants will be approached via email, provide the text that will be emailed. If participants will be contacted via email please provide the text that will be used in the email sent to potential participants to ensure that informed consent can be given.

Important – email text for student projects should be written by the supervisor to act as a Letter of Introduction for the student.

Last amended on 12May14 I am a PhD student in the School of Social and Policy studies at Flinders University, South Australia. I am doing research into what helps humanitarian migrants have a successful experience of housing in the private rental market. This project is entitled ‘Neighbourhood Homes: What factors support humanitarian migrants to gain and maintain tenancies in the private rental sector?’ I am particularly interested in what is being done on a local community scale to support the tenancies of humanitarian migrants. Landlords, property managers and social service providers often work together with a tenant to find and maintain housing, so I think it’s important to consider the needs of everyone involved. It is for this reason that I am seeking your involvement in the research. Your contributions will provide a more holistic picture of the factors that affect the housing of humanitarian migrants in Australia. I have attached an Information Sheet, which provides more details about being involved in the project. If you have any questions or comments about the study, please do not hesitate to contact me via return email or phone (08) 8201 1111. Thank-you for taking he time to consider my request. It is greatly appreciated. Kind regards Joe Bloggs

D5. Information given to participants What information will be given to participants? For example, the letter of introduction, information sheet, consent form, survey, debriefing or feedback information. Please clearly outline when this information will be provided to potential participants.

Please note that letters of introduction, information sheets and consent forms must be provided before a decision is made on whether or not to participate.

Please see the table below for details.

Last amended on 12May14 What information will be given to participants When will information be given to participants? and/or recruiting organisations?

Recruiting organisations Recruiting organisations will be provided with a Letter of Introduction before they  Letter of Introduction commence client recruitment activities.  Flyer They will also be given the flyer to distribute to potential participants.

All participants By the recruiting organisation prior to contact being made with the researcher. (except those who complete the questionnaire)  Information Sheet; and  Consent Form Questionnaire Participants Those participants who only complete the questionnaire will be given details similar to  Information Sheet those in the Information Sheet at the start of the survey. Return of the questionnaire will be taken as evidence of consent.

Interview Participants Upon meeting with the researcher for their interview, participants will be given the  Information Sheet Consent Form and Information Sheet  Consent Form (including any necessary verbal explanations in English or an alternate language via an interpreter). Interview participants (other than humanitarian migrants) and Critical Reference Group members, will be emailed or posted the Information Sheet and Consent Form prior to the date of the first meeting.

Humanitarian migrant interviewees By the recruiting organisation prior to contact being made with the researcher.  Flyer;  Verbal explanation (based on the Letter The consent explanation script will be read of Introduction) of the project including to participants who indicate they may have issues of confidentiality and consent; difficulty reading the Consent Form. An and interpreter will interpret the verbal script if  Consent Form required. The researcher will also explain the content of the Information Sheet to participants if required (with the assistance of an interpreter if necessary).

Additional Comment The mobile number provided on the promotional material and correspondence is a number that has been allocated to the project and will be disconnected at the conclusion of the project.

D6. Direct Recruitment Approaches Does recruitment involve a direct personal approach to potential participants (e.g., face-to-face, classroom, telephone) by the researchers or by other parties/organisations to be involved in contact and recruitment?

Yes X

Last amended on 12May14 No

If YES, how will the researchers address any real, or perceived, coercion felt by potential participants?

Occasionally, the researcher may meet potential interviewees who have not been recruited via the indirect approaches. This may occur in instances of snowball sampling or through meeting potential participants at meetings or community events. In these cases, the researcher will avoid coercion by mentioning the research to the potential participant and requesting permission to send them more information and an invitation to participate via email or post.

D7. Confidentiality and Anonymity Indicate any confidentiality and anonymity assurances to be given to potential participants and explain the procedures for obtaining free and informed consent of participants.

Please note that where the sample size is very small, it may be impossible to guarantee participant anonymity and confidentiality. Participants involves in such projects should be clearly advised of this limitation in the Information Sheet.

The Information Sheet will inform all participants that no information that identifies them will be published or made public by the researchers. Free consent of participants will be reinforced by the indirect recruitment approach (outlined in D4) and the alternate approach outlined in D6. Participants will give their consent after reading the Information Sheet and the Consent Form. All participants will be given the opportunity to have the form explained and/or interpreted for them as required. Humanitarian migrant participants will have at least two opportunities to give their consent to participate in the study. First in response to the recruiting organisation, who will be asked by the researcher to inform their clients that:  Participation in the study is voluntary and refusal to participate will have no effect on their service provision;  A sound recording will be made of their interview, which will be transcribed;  Any information that identifies people will not be transcribed;  Participants can withdraw from the study at any time, without consequence; and  Participants can ask for any part of their interview to be omitted from the study. And second, on the day of the interview, the participant will have the opportunity to read the Consent Form. All participants who indicate that they have insufficient English literary skills to read the consent form (but who can comprehend the content), will have the consent form read and explained to them. Where an interpreter is used to interview a participant, the interpreter will be asked to interpret the consent form, before the participant signs it. Participants will be reminded before and throughout the study that their involvement remains voluntary and that they may remove themselves form the study at any time without any adverse consequences to themselves. The landlord and property manager participants in the questionnaire-based survey will receive, as part of the questionnaire, written information about the project, including details about confidentiality. These participants will be informed that they will indicate their consent to participate in the study by completing and returning the survey questionnaire.

D8. Permissions Indicate any permissions that may need to be sought to conduct the research, recruit specific people, access existing data sets or post advertising material and attach correspondence requesting permission AND granting permission. If this correspondence is not yet available please respond that a copy will be submitted to SBREC on receipt. For example, permission may need to be sought from parents or guardians, teachers, school principals, DECD, Head of School, organisational Head to recruit employees, Head of a University department or school, data custodians, community organisations etc).

Last amended on 12May14 Please note that permissions should be sought, in the first instance, from the Chief Officer or Head of the peak organisation or governing body unless adequate justification can be provided that contextual circumstances require a different approach.

Please note for class projects where permission letters are required to conduct the research, permission letters will need to be provided for every student.

Permission request Correspondence granting Permission will be sought from: attached? permission attached?

An Employer Permission Request letter No. Will be No. Will be submitted that requests employers to provide submitted to to SBREC on receipt. 1. permission for their staff (eg real SBREC on estate agents and service providers) receipt. to participate will be sent to potential participants’ managers.

D9. Incidental People Indicate whether anyone may be incidentally involved in the research (e.g., members of the public, colleagues, family members, children etc). In certain professional studies consideration may need to be given how such people will be informed about the research and how consent may be obtained for their incidental involvement. An oral statement given to a person / group incidentally involved prior to the commencement of the research may be sufficient.

At the commencement of meetings attended (see Point 4 Section C5), the researcher will state the following: “I am attending this meeting in my role as a Flinders University student researching what influences the experiences of humanitarian migrants in the private rental sector. I would like to take notes that I can use to inform my interpretation of my research findings. I will not be using these notes as data and the notes will not be published in any way. I will not be recording your names or any quotes. You will not be personally identified as having been involved in the research in any way. I would however, like to publish that I attended these meetings. If you are uncomfortable or don’t agree with anything I’ve said, please speak to me or anonymously to (name of meeting convenor) about this at any time.”

D10. Time Commitment Indicate the expected time commitment(s) by participants AND the proposed location(s) for every component of the research (e.g., survey, interview, focus group, observation). This information should be clearly conveyed to potential participants in the Letter of Introduction and/or Information Sheet.

Last amended on 12May14 Component of Research Expected Time Commitment Proposed Location (e.g., questionnaire, interview)

1. Interviews 45-60 minutes. Mutually agreed location. This could be in a public venue, Although longer workplace or in a private interviews (up to 90 residence, depending on minutes) may be preferences of the interviewee. necessary when In instances where a participant’s interpreters are used home is the most appropriate for interviews. location (e.g. for single parents with childcare responsibilities), the researcher will leave the home address with a trusted person (e.g. one of the PhD supervisors) and conduct a ‘safety phone-call’ before and after the visit. The trusted person will first call the researcher’s phone and then call the police if the researcher does not call at the expected times. 2. Questionnaire of 15-20 minutes. The survey can be completed at Property Managers and any computer with Internet Landlords access, or at a location of the participant’s choice if a paper copy is requested. 3. Critical Reference Group Critical Reference It is most likely that these Group members will meetings will take place in a be asked to meet on Salisbury or Playford City Council three occasions for meeting room. The members will approximately one also be informed that they may be hour over the consulted via email or phone duration of the during the project. project.

E. RESEARCH CONDUCTED OVERSEAS

E1. Recruitment of Overseas Participants Will any participants be recruited from overseas or will the research be conducted outside of Australia? Please note that regardless of the physical location of the researcher, if participants recruited will be located overseas the NHMRC considers it to be ‘overseas’ research.

Yes No X

If YES, please ensure you are familiar with the University’s Policy on Travel, Accommodation and Subsistence available from http://www.flinders.edu.au/ppmanual/policySecretariat/travel.html which states that all travel is prohibited to Level 5 regions (see section 7). Please be reminded that all travel to level 4 areas requires approval from the person responsible for authorising travel in your area and the Cost Centre Head.

If ‘YES’, go to item E2. If ‘NO’ go to section F.

E2. Identity of Overseas Country

Last amended on 12May14 If research participants will be recruited from overseas indicate from which country or countries they will be recruited from.

Not applicable.

E3. Overseas Ethics Approval Processes Indicate whether there any ethics approval processes, relevant to the research, in the country (or countries) where research will be conducted.

Yes No

If ‘NO’ go to item E4.

If ‘YES’, indicate whether the ethics approval processes are mandatory.

Yes No

Give a brief explanation of how the ethics approval process functions and the values and principles on which they rely. Not applicable.

E4. Student Supervision If the researcher is a student, explain how their academic supervision will be maintained while they are in the field, with particular reference to the wellbeing of both the applicant and research participants.

Not applicable.

E5. Overseas Co-researchers Will co-researchers be recruited in the country, or countries in which the research will be conducted?

Yes No

If ‘YES’ continue with item E5. If ‘NO’ go to section F.

If YES, how will their expertise and capacity to conduct the component of the research they will be involved in be determined? Not applicable.

No. Co-researcher full name and title Role in research 1. 2. 3.

Last amended on 12May14 F. SPECIFIC ETHICAL MATTERS

F1. Project Value and Benefits Outline the value and benefits of the project to the participants, the discipline, the community etc.

This study will make a contribution to the disciplines of social work and forced migration studies by providing a multi-stakeholder account and interpretive critique of the nexus of humanitarian migrants in the private rental sector. This contribution will be of value to the private rental sector as well as to resettlement services and local governments who will be able to use the findings to increase housing accessibility and foster mutually beneficial private rental tenancies. More specifically, this study will provide a unique, focused insight into the experiences of large families of humanitarian migrants in the Australian private rental sector. The following possible benefits are considered for each of the stakeholder groups: Humanitarian migrants: -May benefit from the opportunity to have their views on these issues listened to and validated. - May benefit from being given resources according to their circumstances that may assist them in addressing any housing or discrimination issues they wish to attend to. The researcher will allocate sufficient time following interviews to explain any of the below resources, which may assist the participant. Where ongoing support is desired, the researcher will seek consent to make the required referrals or advocacy inquiries. Depending on their circumstances, humanitarian migrant participants will be given the following information: - A brochure and contact details for the Tenants Information and Advocacy Service, Anglicare: (08) 8305 9459 - A Making a Complaint brochure and contact details for the Equal Opportunities Commission, Government of South Australia: (08) 8207 1977 - Housing Services at the Australian Refugee Association: (08) 8354 2951 - Housing and Employment Mentoring Scheme (HEMS), LCCare: (08) 8269 9300 - Affordable Homes Program, Housing SA: 131 299 - HomeStart, Housing SA: 131 299 - Housing Improvement Branch, Housing SA: (08) 8207 0504 - Private Rental Liaison Project, Housing SA: 131 299 - Rent Assistance, Centrelink, 13 1021 or 13 1202 (in languages other than English) - Services to Youth Council, 1300 306 046

Landlords and Property Managers: - May value having their views acknowledged as relevant to problem solving efforts, as these participants are often accused of being discriminatory and unethical in their practice.

- May benefit from being encouraged to reflect critically on issues relating to social inclusion in the private rental sector, as it will heighten their awareness of the social phenomena that affect their practice - May benefit from being given resources that will support their efforts to make decisions that are consistent with applicable legal and ethical codes. These resources include: - A copy of the relevant sections of applicable Acts that relate to discrimination in the provision of accommodation. - A copy of the LASA (Landlords Association of SA) and REISA (Real Estate Institute of SA) Codes of Conduct. - A brochure detailing the services available to property managers from Australian Last amended on 12May14 Refugee Housing Services.

Critical Reference Group members: - May value the opportunity to share their views and experiences and exchange ideas with stakeholders who hold a range of perspectives on the issues. - May become better informed to address community problems and share inter- stakeholder knowledge with individuals within their sphere of influence. - May appreciate having their views incorporated into the research findings.

Overall, the execution of this study and its results will foster the values of social inclusion, multiculturalism and collaboration. These are values that are likely to support equitable community development in localities with diverse populations.

F2. Burdens and/or Risks Notwithstanding the value and benefits of the project (listed above), outline any possible burdens and/or risks of the project for research participants, researchers and incidental people.

If illegal activities may be disclosed by participants during the course of the research please explain how this will be managed and clarify whether the researcher is a mandated reporter. Please note that even if a researcher is not a mandated reporter that researchers could be held criminally liable if they fail to disclose information to authorities relating to serious indictable offences (e.g., murder, rape child abuse) under S241 of the Criminal Law Consolidation Act of South Australia.

Participant risks in this project are: 1. Feeling burdened by the donation of their time and travel expenses, 2. Experiencing difficult emotions during or following the recounting of challenges faced during efforts to secure housing in Australia, 3. Realising that (or feeling helpless because) they are victims of illegal or unethical treatment by their housing provider, 4. Experiencing negative consequences of being identified as having been involved in the study, 5. Having their comments misinterpreted or misrepresented in published material in a way that reflects poorly on the group or community to which the participant belongs, 6. Having their comments shared with the authorities or other appropriate people due to disclosure of i) their involvement (past, present or planned) in a serious indictable offence, or ii) comments relating to intentions to self-harm, 7. Humanitarian migrant participants fearing that they will be deprived of services if they do not agree to participate in the research, and 8. Humanitarian migrant participants having unrealistic expectations that the researcher will solve their housing problems.

F3. Management of Burdens and/or Risks IF any issues were raised in item F2 (above), explain how the researcher will respond to each identified burden and/or risk.

IMPORTANT  If there is any possibility that research participation may cause some participants to experience emotional discomfort (e.g., anxiety, distress, embarrassment) the Committee recommends that contact details of free support services (e.g., counselling, Life Line) are included in the Information Sheet to be provided to respondents prior to a decision being made about whether or not to participate.

Last amended on 12May14  If the researcher(s) are mandated reporters or it is possible that illegal activities could be uncovered or disclosed, participants should be advised in the Information Sheet that although information will be treated with the strictest confidence by the researcher, that disclosure of information either must be reported to relevant authorities or cannot be safe from legal search and seizure.

These risks will be managed and/or mitigated in the following ways: 1. Humanitarian migrant participants will be reimbursed for their time and possible travel costs through the provision of a $30 shopping voucher. Private rental sector survey participants will have a chance to win one of five $50 shopping vouchers. As a token of appreciation, all critical reference group members will be given a box of chocolates (or other appropriate food item) at the conclusion of the study. In addition, all participants will be informed of the purpose of the study, to which they are contributing. 2. Participants will be reminded before and throughout the study that their involvement remains voluntary and that they may remove themselves from the study at any time. The researcher will also offer debriefing to participants following an interview or critical reference group meeting. If participants require ongoing counselling or mental health support as a result of their involvement in the study, the researcher will seek their permission to discuss their needs with the recruiting organisation. With the participants’ permission, the researcher will also refer them to a free counselling service such as those offered through: - Lifeline’s 24 hour telephone support: 13 11 14 and the TIS phone number: 131 450 - Survivors of Torture and Trauma Assistance and Rehabilitation Service (STTARS): 8206 8900 - Migrant Health Centre: 8237 3900 or 1800 635 566 - St Vincent de Paul’s Migrant and Refugee Program: 8340 3053 3. The researcher will be equipped with relevant knowledge and written information about tenant’s rights and responsibilities and advocacy services. The researcher will have the following information at hand during all interviews with tenants:  A brochure and contact details for the Tenants Information and Advocacy Service, Anglicare: 8305 9459  A Making a Complaint brochure and contact details for the Equal Opportunities Commission, Government of South Australia: 8207 1977  Housing Services, ARA: 8354 2951  Housing and Employment, Mentoring Scheme (HEMS), LCCare: 8269 9300  Affordable Homes Program, Housing SA: 131 299  HomeStart, Housing SA: 131 299  Housing Improvement Branch, Housing SA: 8207 0504  Private Rental Liaison Project, Housing SA: 131 299  Rent Assistance, Centrelink, 13 1021 or 13 1202 (in languages other than English)  Services to Youth Council, 1300 306 046

Last amended on 12May14 4. Efforts to mitigate the risks associated with participants being identified in this project include:  Interviewees and critical reference group members will be asked to nominate an adequately private meeting space,  Participant’s name and any other information that would identify the person will not be used in published outputs,  Participants will be given the option to view reports and/or have the findings explained to them before publication to check for accuracy and sufficient de- identification of their comments and,  The critical reference group will check all reports before they are published. 5. The risk of participants having their comments misrepresented will be addressed in the following ways:  Verbally check understanding with participants during interviews,  Provide an opportunity for all participants to view reports and/or have the findings explained to them before publication and,  The critical reference group will check all reports for instances of incorrect or misguided findings before they are published. 6. It is not expected that participants will disclose references to their involvement in any serious indictable offences under S241 of the Criminal Law Consolidation Act of South Australia. However, as part of the consent seeking process, participants will be informed that the researchers are required to report their suspicions of child abuse, other serious criminal offences and risk of self-harm. If the researcher becomes aware of serious indictable offences or risk of self-harm during the course of the research, this will be discussed with a supervisor and/or a representative of the SBREC before deciding if a report to a third party needs to be made and to what extend to involve the participant.

Due to the aims of this research, it is likely that many participants will disclose their knowledge of criminal discrimination perpetrated by property managers and landlords according to Section 12 of the Commonwealth Racial Discrimination Act (1975), S40 of the South Australia Equal Opportunity Act (1986) and S52 of the South Australia Residential Tenancies Act (1995). In order to collect accurate representations of stakeholder’s views on inclusivity in the private rental sector, participants will be informed that details relating to the breaches of these laws will remain confidential. However, all landlords and property managers who participate in the study will be given the following information:  A copy of the relevant sections of applicable Acts that relate to discrimination in the provision of accommodation,  A copy of the REISA (Real Estate Institute of SA) Code of Conduct,  A brochure detailing the services available to property managers from Australian Refugee Association Housing Services. 7. In the Letter of Introduction to recruiting organisations, the researcher requests that the recruiter state that participation in the study is voluntary and refusal to participate will have no effect on their service provision. In addition, the Consent Form states that deciding not to participate or withdrawing at any stage ‘will have no effect on any treatment or service that is being provided….’ Furthermore, this point is included in the Consent Explanation, which will be read to or interpreted for participants who would have trouble reading the consent form.

Last amended on 12May14 8. The Letter of Introduction to recruiting organisations, requests that the recruiter inform their clients that although the research outcomes may indirectly support efforts to improve the experiences of humanitarian migrants in the private rental sector, the researcher cannot directly assist participants with their housing problems. In addition, the Consent Form states participants ‘may not directly benefit from taking part in this research.’ Furthermore, this point is included in the Consent Explanation, which will be read to or interpreted for participants who would have trouble reading the consent form.

F4. Concealment Will the true purpose of the research be concealed from participants?

Yes No X

If YES, outline the rationale for, and provide details of, the concealment. Note applicable

F5. Feedback and/or Debriefing Describe any feedback or debriefing to be provided to participants that may be relevant to the research, including how participants will be informed of any deliberate deception or concealment. Please provide copies of any information to be provided to participants.

As outlined in F3, the researcher will offer debriefing to participants following interview and the critical reference group meetings. If participants require ongoing counselling or mental health support as a result of their involvement in the study, the researcher will seek their permission to discuss their needs with the recruiting organisation. Throughout the life of the project, the researcher will engage in ongoing dialogue with the critical reference group members, regarding dissemination methods and strategies. This will contribute to the participatory nature of the project and allow for flexibility of dissemination methods depending on the research findings and community preferences. However, a proposed dissemination strategy has been devised in consideration of all stakeholders’ interests in the project. On the most immediate scale, preliminary findings will be disseminated to refugee housing networks and critical reference group members via face-to-face meetings as well as through written and spoken correspondence. This is the first level of multi-directional communication that allows for feedback from stakeholders. A second opportunity for multi-directional communication will occur in the second and third years of the project in the form of community seminars. These will most likely be hosted by Salisbury and Playford City Councils. Salisbury City Council has a precedence of hosting workshops for residents from refugee backgrounds and has successfully managed information dissemination to speakers of multiple different languages through the volunteerism of multilingual members of the community. Current funding restrictions prevent the employment of multiple interpreters for these seminars. However funding or in-kind support may be acquired for this purpose over the course of the project. Although the seminar will be aimed at humanitarian migrant residents; service providers, landlords, property managers,

Last amended on 12May14 other stakeholders will also be invited. In addition, a written briefing of research findings will be available to attendees. This briefing will also be distributed more broadly. The third mode of dissemination will be via visits to selected relevant organisations to deliver a presentation on the research findings. The Real Estate Institute of SA (REISA), Landlords’ Association of SA (LASA), Housing SA and Multicultural SA have been identified as four key organisations that would benefit from such a visit. Key personnel to invite will be identified at a later stage. A targeted briefing will be prepared for each organisation with recommendations tailored specifically to them. The visits will involve the presentation of a research brief and a request for feedback from and discussion amongst the attendees. The presentation will include a prompt for the partners and/or the researcher to make commitments of planned actions in response to the briefing. In accordance with participatory principles, the researcher will encourage the involvement of research participants (e.g. humanitarian migrants) in the delivery of the briefings. It is also acknowledged that the involvement of participants is likely to increase the potency of the research findings. Finally, the written briefings developed for the institutional visits and community briefings will be adapted into three tailored briefings and distributed to interested stakeholders in three broad sectors: the private rental sector, service providers (including all levels of government) and humanitarian migrants (including ethnic community councils). These briefings will be offered to all participants and we well as being distributed more widely.

F6. Questionnaires If participants will be required to complete a questionnaire indicate what the arrangements will be for the secure and confidential return of questionnaires to the researcher (e.g., sealable self-addressed envelope, collection by researcher or someone other than researcher, secure collection box etc).

Please also indicate how participants will be informed of the arrangement (e.g., verbal instruction, information sheet, information listed at end of questionnaire etc). The researcher will utilise a feature of Survey Monkey® that allows survey to be configured not to collect respondent IP addresses and email addresses. Participants, who are sent their questionnaire via Survey Monkey®, will be informed of this via written instruction at the start of the questionnaire and reassured that their responses will be kept confidential and secure on a single password-protected computer They will be given the option to remain anonymous unless they choose to volunteer for an interview (in which case they will be asked to provide their contact details upon completion of their online survey). Participants will be directed to a second online form in which they can go into the draw to win one of the shopping vouchers. This form will be in no way attached to the questionnaire they completed. Participants will be informed of this. Participants who complete a hardcopy of the questionnaire will be provided with an addressed, postage-paid, sealable envelope. Confidentiality and security information will be included in an attached Information Sheet.

F7. Participant Reimbursement Is it the intention of the researcher to reimburse participants? Refer to the Application Submission Guidelines available from the SBREC Submission Forms, Guidelines and Templates webpage for guidelines on participant reimbursement.

Yes X Last amended on 12May14 No

If YES, how much or what will participants be given as a reimbursement? Please also provide a justification for the amount or item provided as reimbursement. Humanitarian migrant participants will be reimbursed for their time, expertise and possible travel costs through the provision of a $30 shopping voucher. Private Rental Sector survey participants will have a chance to win one of five $50 shopping vouchers. This is in recognition of the time the survey will take out of their busy work schedules. As a token of appreciation, all critical reference group members will be given a box of chocolates (or other appropriate food item) at the conclusion of the study. In addition, all participants will be informed of the purpose of the study, to which they are contributing.

F8. Data Transcription Indicate whether data may need to be transcribed. If YES, please indicate who will transcribe the data (e.g, researcher(s), secretarial assistance, professional transcription company). If anyone other than the researcher(s) will transcribe data, confirm whether they will be asked to sign a confidentiality agreement, a template for which is available from the SBREC Submission Forms, Guidelines and Templates webpage. It is envisaged that the researcher will transcribe the data, so no data transcription issues are foreseen. If for any reason it becomes necessary to employ an assistant or organisation to transcribe data I will inform the Committee via a modification request.

F9. Participant Control of Data Indicate what control participants will have in the immediate reporting and future use of data collected for the purposes of the research. Will participants have the ability to view individual transcripts (if relevant) and/or the final report for comment and/or amendment prior to publication? If YES, explain how participants will be given this access and/or opportunity in the Information Sheet.

Participants will be given the option to view reports and/or have the findings explained to them before publication to check for accuracy and sufficient de- identification of their comments. In addition, the critical reference group will check all reports before they are published.

F10. DATA STORAGE AND RETENTION

Note that the data should be retained in accordance with the Australian Code for the Responsible Conduct of Research and Flinders University policy.

F10(a) Data Transmission Protocols During the research project:

Last amended on 12May14 What protocols will be used for the secure transmission of Not applicable data (if required) to e.g., transcribers, interpreters or other members of research team?

If transcription or interpreter services will be used will the Not applicable data received be deleted by transcribers / interpreters on completion of services?

F10(b) Data Type On completion of the project, data will be stored:

In writing X On Flinders University On a Flash Drive X computer server

On audio tape/CD On video tape/DVD

Other (please indicate):

Please note that audio tapes should be retained as they may be required for the verification of results and/or secondary data analysis unless written transcriptions have been reviewed and agreed to be participants.

F10(c) Data De-identification Will data be stored in a de-identified form?

Yes X No

If YES, please confirm whether this means: a) that the data cannot in any way be linked to an individual or organisation (non-identifiable data); OR b) that the data has had all identifying information removed but the means still exists to re- identify an individual and/or organisation (re-identifiable data).

I can confirm that the data will not in any way be able to be linked to an individual or organisation as described above.

If NO, explain how any relevant anonymity and confidentiality standards will be met for data storage.

Not applicable.

F10(d) Data Storage Location Clarify where the data will be stored securely. Wherever possible, research data should be held in the researcher’s department or other appropriate institutional repository, however researchers are permitted to hold copies of research data for their own use, and for data to be stored in locations other than Flinders University.

If data will not be stored at Flinders University, explain why and indicate where and how long it will be stored for in accordance with the retention periods listed below (see Australian Code

Last amended on 12May14 for Responsible Conduct of Research, paragraph 2.1, 2.2.2 and 2.2.3).

Dr Jane Doe will retain a copy of all data, in writing and on a password-protected flash drive in a locked filing cabinet in her office.

F10(e) Data Retention Period Data will be stored securely at location listed above for:

At least 12-months after the completion of the project if the research project is for assessment purposes only, such as class research projects completed by all students. Note: Applies to research projects which include a whole topic list of students on one application, not for projects that include one or a few student researchers. X At least five years from the date of publication At least seven years if the research involves a South Australian Government Department from the date of publication Permanently if data relates to work that has a community or heritage value, preferably within a national collection

G. OTHER MATTERS G1. Other Ethics Committees Indicate any other centres involved in this research AND/OR any other Ethics Committee(s) being approached for approval of this project including the approval status of each. If copies of approvals cannot be provided at the time of application submission please confirm that copies of all approvals will be submitted to the Committee on receipt.

IMPORTANT Please note that Flinders University now accepts ethics approvals for social and behavioural research projects from external / non-Flinders Human Research Ethics Committees that are registered with the NHMRC, without further scrutiny. Therefore, in such cases, approval from the Flinders SBREC is not required. However, a copy of the application (with attachments) and final approval notice must be provided to the SBREC Executive Officer via email to [email protected] Full information is provided on the SBREC homepage.

Ethics Approval Other Centres and Ethics Committees to be approached for approval? Attached? 1. None. 2. 3. 4.

Please note that if other Ethics Committees request amendments to your project once SBREC has also approved your project, you will need to submit a request to modify your project using the Modification Request Form available for download from the SBREC Modifications / Extensions webpage.

G2. Funding

G2(a) Has funding been received / applied for? If YES answer all the questions below.

Yes X No

Last amended on 12May14

G2(b) Is the funding that has been received / applied for from an internal (i.e., Flinders University) or external (non-Flinders) funding source (e.g., ARC, NHMRC, etc)?

Internal External X

G2(c) List how much funding has been received / applied for and the name of the relevant funding body (e.g., ARC, NHMRC, etc).

$ Funding received / Funding Body applied for 1. 100,000 ARC 2.

G2(d) List the grant application or award number (if known) and the grant project title (as provided in the funding application).

GRANT Project Number (e.g. for ARC / NHMRC, GRANT Project Title etc) 1. DP140101909 Neighbourhood Homes: What factors support refugees to gain and maintain tenancies in the private rental sector? 2.

G2(e) If funding has been applied for (or received), please declare any affiliation or financial interest that any researchers listed in the application may have.

None

G3. Attachment Checklist Copies of the following supporting materials applicable to this research project must be attached to this application. See the SBREC Submission Forms, Guidelines and Templates web page for template participant documents.

Last amended on 12May14 Attached Not applicable

Letter of Introduction (from the principal researcher or, in the X case of student projects, the supervisor, on University letterhead) Information Sheets for participants X Consent Form(s) for Participation in Research - Interview X (standard) by: - Focus Group X - Experiment X - Other (please specify)…… X Consent Form (parent / guardian) X Consent Form (observation of professional activity) X Questionnaire or survey instruments X Interview questions, or list of topics to be discussed, as appropriate X Focus group questions, or list of topics to be discussed, as appropriate X Advertisement for recruitment of participants X Feedback and/or debriefing material X Appendix: Privacy Legislation Matters X Video/DVD to be viewed by participants X Translated copies of all participant documentation (if relevant) X

G4. Research Involving or Impacting on Indigenous Australians Does this research involve or impact on Indigenous Australians? If so, a copy of your application will be forwarded by the SBREC Executive Officer to the Yunggorendi First Nations Centre for Higher Education and Research, for comments and recommendations, which will be incorporated into the Committee's response.

Yes No X

H. CERTIFICATION and SIGNATURES

The Researcher and/or Supervisor whose signature appears below certifies that they have read the Ethical Guidelines for Social and Behavioural Research available from the SBREC website, and the guidelines of any other relevant authority referred to therein, and accept responsibility for the conduct of this research in respect of those guidelines and any other conditions specified by the Social and Behavioural Research Ethics Committee.

By submitting this application the applicant(s) agree to comply with the National Statement on Ethical Conduct in Human Research (March 2007) and the Australian Code for the Responsible Conduct of Research (2007) and are expected to be familiar with their responsibilities under each document.

Last amended on 12May14 Research Involving Children or Vulnerable Adults Please note that if your research involved children and/or vulnerable adults, and you do not have a current Criminal History Check in place, that your application will be returned to you unassessed and without ethics approval. Please do not submit a copy of your criminal history check with your application documents.

Does your proposed research involve you, or any member of your research team, in undertaking any activities involving children or vulnerable adults?

Yes Place the letter ‘X’ X No in the relevant box n/a

If yes, have you, and/or any member(s) of the research team who will be conducting these activities, applied for and been notified that you and/or they have cleared a criminal history check, and that this clearance is current for the life of the proposed study? Yes Place the letter ‘X’ No in the relevant box X n/a

I/we, whose signature(s) appear(s) below, understand that if my research involves children or vulnerable adults that I/we cannot submit this ethics application unless the researchers listed on the project have a current criminal history check for the life of the proposed study. By signing this ethics application I/we certify that the researchers listed on the project have a current criminal history check as required.

Translations

Does your proposed research require documentation to be translated into another language?

Yes Place the letter ‘X’ X No in the relevant box n/a

If YES, I/we, whose signature(s) appear(s) below, certify that copies of all participant documents provided represent an accurate translation of the English versions provided to the Committee.

Conditions Subsequent to Approval

As a condition of subsequent approval of this protocol, I/we, whose signature(s) appear(s) below, undertake to:

Last amended on 12May14 (i) inform the Social and Behavioural Research Ethics Committee, giving reasons, if the research project is discontinued before the expected date of completion. (ii) report anything which might warrant review of ethical approval of the protocol including:  serious or unexpected adverse effects on participants;  proposed changes in the protocol (method, changes in recruitment processes etc);  any changes in the research team; and  unforeseen events that might affect continued ethical acceptability of the project. (iii) provide progress reports annually, and/or a final report on completion of the study, outlining:  progress to date, or outcome in the case of completed research;  maintenance and security of data;  compliance with the approved protocol;  compliance with any conditions of approval; and  will request an extension of time if required prior to the ethics approval expiry date.

A pro forma is available from the Reports section of the SBREC website.

Principal Researcher’s Date: Signature: ......

Supervisor’s Signature: Date: (for all student projects) ......

PLEASE NOTE: notification of the Committee decision cannot be emailed to applicants until a signed electronic copy of the ethics application has been submitted to the SBREC.

SUBMISSION Instructions Please email one signed PDF electronic copy of your ethics application (including all relevant attachments) to the Executive Officer at [email protected]. PLEASE NOTE that applications received after the closing date listed on the SBREC meeting schedule will be held over to the next meeting.

Last amended on 12May14

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