2008-2010 Business Affairs (BA) Division Plan

Institutional Planning

P.O. Box 587, Pendleton, SC 29670 864-646-8361, TDD/Voice 1-800-735-2905 www.tctc.edu PREFACE

Tri-County Technical College’s mission, vision, values and priorities for the current three-year College Strategic Plan (2008-2011) are as follows:

MISSION

Tri-County Technical College is a public, two-year community college dedicated to serving as a catalyst for the economic and lifelong development of the citizens of Anderson, Oconee, and Pickens counties through outstanding programs and unparalleled service. An open admissions institution with primary focus on teaching and learning, the College serves approximately 6,000 to 7,000 students through both on-campus and distance learning courses. The College grants certificates, diplomas, and associate degrees in technical, career, and transfer programs. The College also offers certificates in continuing education programs.

VISION

Tri-County Technical College will be the role model for community college education through dedication to high standards, a nurturing environment, community alliances, and innovative leadership.

VALUES

Integrity: Respect for the dignity, equality, and potential of self and others in personal and professional Interactions

Responsibility: Accountability in personal, professional, community, and fiscal affairs

Accessibility: Equal opportunity to advance professionally and personally in a clean, safe, stimulating, and aesthetically pleasing environment

Collaboration: Partnerships among students, faculty, staff, and community to promote open and effective communication, decision-making, and implementation of ideas and processes

Learning: Facilitation of intellectual and technical growth through commitment to continuous improvement and innovation

PRIORITIES

Enhance Opportunities for Student Success*

Promote a Safe, Collegial and Diverse Environment*

Promote Professional Development and Personal Enrichment of Employees

Promote Economic and Community Development

Develop and Optimize Use of Resources*

Improve the Physical Environment*

Expand Educational Opportunities*

* Modified, re-ordered, or added for 2008-2010 2008-2010 INSTITUTIONAL PLANNING BUSINESS AFFAIRS (BA) DIVISION PLAN

Howie Roesch, Vice President for Business Affairs

Table of Contents

SECTION I: COLLEGE STRATEGIC PLAN – Division-related Activities

College Priority 1: Enhance Opportunities for Student Success...... Page 4

College Priority 2: Promote a Safe, Collegial and Diverse Environment...... Page 5

College Priority 3: Promote Professional Development and Personal Enrichment of Employees.....Page 8

College Priority 4: Promote Economic and Community Development...... Page 8

College Priority 5: Develop and Optimize Use of Resources...... Page 10

College Priority 6: Improve the Physical Environment...... Page 11

College Priority 7: Expand Educational Opportunities...... Page 12

SECTION II: DIVISION SPECIFIC Priorities, Initiatives, and Activities

BA Priority 1: Enhance Opportunities for Student Success...... Page 13

BA Priority 2: Promote a Safe, Collegial and Diverse Environment...... Page 14

BA Priority 3: Promote Professional Development of Employees...... Page 16

BA Priority 4: Develop and Optimize Resources...... Page 17

BA Priority 5: Improve the Physical Environment...... Page 18 2008-2010 College Strategic Plan1

SECTION I: COLLEGE STRATEGIC PLAN – Division-related Activities

CSP Priority 1: Enhance Opportunities for Student Success

1A Student Learning Initiative: Establish and/or strengthen the essential foundation elements for becoming a Learning College. Activities: 1A.1 Continue implementation of the Learning Excellence Initiative. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

* Type = [D]evelopment (new) or [P]rocess Improvement (result of outcomes assessment) or [B]oth ** Funding = Amount of institutional funding required beyond current budget allotments. *** Results = Measurable outcome (information provided at the end of the planning period) **** Comments = Additional information regarding outcomes or conditions affecting outcomes. (Information provided at the end of the planning period.)

1A.2 Establish the Institutional Effectiveness Committee and appropriate work mechanisms to support Learning College principles. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

1A.3 Expand communications with the campus community regarding Learning College initiatives and accomplishments. 1A.3.1 Send teams of faculty and staff to at least one key learning conference; present summaries of experiences during college-wide forums. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 1A.3 Hold a divisional “Town Hall” meeting with VPBA Summer 0 Business Affairs “Learning College” emphasis on “role model” and “Learning ‘09 town hall meeting is scheduled for College” concepts August. Comments****:

1A.4 Establish mechanisms to more specifically tie a “Culture of Evidence” approach to student learning outcomes. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

1 Normally an annual plan is created for each year of the three-year planning cycle. The 2008-2010 plan was created as part of the 2008-2011 planning cycle in order to align institutional planning with budgeting and to correspond more effectively with the College Commission’s strategic planning process. 2008-2010 Business Affairs (BA) Institutional Division Plan Page 4 of 19 1B Student Enrollment and Retention Initiative: Improve the programming and services that impact student enrollment and retention. Activities: 1B.1 Review results of the student perception study (“Tri-County Technical College Student Experience”) completed in 2007-2008; create a comprehensive action plan based on the findings. (VPSA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

1B.2 Complete a thorough study of the academic placement process and its effect on student success; identify areas for improvement. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

1B.3 Continue to improve enrollment processes (orientation, advising, registration) for new and/or continuing students. (VPSA) 1B3.1 Improve student ratings on the Noel-Levitz Student Satisfaction Survey for item 63 (“I seldom get the ‘run-around’ when seeking information on this campus”) from a gap score of 1.33 in 2007 to a gap of .90 or less in 2009-2010 through an increase in student satisfaction ratings. (VPSA) 1B3.2 Improve student ratings on the Noel-Levitz Student Satisfaction Survey for item 25 (“My academic advisor is concerned about my success as an individual”) from a gap score of 1.02 in 2007 to a gap of .90 or less in 2009-2010 through an increase in student satisfaction ratings. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

1B.4 Improve student retention of first-time postsecondary students for Fall 2009 to Fall 2010 from baseline of 47.7 percent (fall 2004 to fall 2005 graduated or retained) to 53 percent. (VPSA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

CSP Priority 2: Promote a Safe, Collegial and Diverse Environment

2008-2010 Business Affairs (BA) Institutional Division Plan Page 5 of 19 2A Organizational Culture Initiative: Foster an organizational culture that encourages open and full participation of all employees and students in the life of the College. Activities: 2A.1 Expand improvements in campus communication (based on findings from the 2007 organizational culture survey) by enhancing existing mechanisms or developing new ones in association with the Staff Advisory Board and Faculty Senate. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

2A.2 Expand the employee development program to include mentoring options for new employees. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

2A.3 Revamp the committee structure to ensure effective, informed decision-making and to provide a meaningful mechanism for faculty, staff, and students to participate in the life of the College. (President) Activity/ Description Responsibility Expected Type Amount of New Results*** Task # Completion * Funding Required** Date 2A.3.1 Implement preliminary BA committee VPBA Committee 0 structure and ensure participation of BA structure division personnel dependent 2A.3.2 Establish standing committees and sub- VPBA Committee committees for BA Structure dependent

2B Diversity Initiative: Increase diversity of the campus community. Activities: 2B.1 Develop a diversity recruitment plan for students and employees. 2B.1.1 Analyze strengths/weaknesses of current marketing and outreach initiatives. (VPIA)

2B.1.2 Identify data/reports available to analyze minority recruitment and hiring processes; identify benchmarks for minority recruitment and hiring. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2B.1.2.1 Target market identified areas of need Director of Personnel Ongoing Resumed recruiting activities utilizing diversity sites and affirmative action postings as appropriate.

2008-2010 Business Affairs (BA) Institutional Division Plan Page 6 of 19 2B.2 Research “best practices” in promoting diversity on college campuses; identify strategies appropriate to Tri-County’s needs. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2B.2.1 Continue to work with internal Access & Director of Personnel Ongoing Monthly meetings with the team to Equity leadership team to identify best review current practices and implement practices from other colleges new ones on an on-going basis. Online applicant system revamped to show diversity of College employees. 2B.2.2 Recommend, select, and implement best Director of Personnel June ‘10 practices to be used at TCTC through the Access & Equity leadership team Comments****:

2B.3 Expand the employee development program to include additional services and training for supervisors that will help them foster a safe, collegial, and diverse campus community. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2B.3.1 Continue to offer supervisory training in areas Director of Personnel Ongoing Provided one-on-one training in of basic employment law, coaching and supervisory areas covering staffing counseling employees, and effective use of issues such as positions on hold and the available tools and resources (applicant budget cuts. tracking system, warning notices, performance appraisals, etc.) Comments****:

2C Campus Safety Initiative: Provide a safe and healthy environment in which to work and learn. Activities: 2C.1 Refine response plans and practices for all campuses in regard to emergencies and other threats. (VBPA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2C.1.1 Audit and enhance current procedures based Dir of Physical Plant 8/09 on recent severe weather incidents 2C.1.2 Implement security camera system Dir of Phys Plt, Dir of IT 8/09 Phase I completed December 2008. Currently have 35 cameras in place. Additional units being added as needed. 2C.1.3 Implement response plan for active shooter Dir of Physical Plant 11/09 incident Comments****:

2C.2 Conduct training programs and emergency plans. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** 2008-2010 Business Affairs (BA) Institutional Division Plan Page 7 of 19 Date 2C.2.1 On-line safety training Dir of Physical Plant Ongoing 2C.2.2 Implement training for evacuation, severe Dir of Physical Plant 2/10 weather cover, and active shooter situations Comments****:

CSP Priority 3: Promote Professional Development and Personal Enrichment of Employees Employees 3A Professional Development Initiative: Provide mechanisms to build awareness, develop skills, and expand perspectives of employees through professional development. Activities: 3A.1 Offer professional development activities that support the College mission, vision, values, and priorities. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 3A.1.1 Provide a minimum of two new professional Director of Personnel Ongoing Provided MBS Workshop for Student development activities Affairs staff. Also offered financial and retirement planning and Outlook workshops. Comments****:

3A.2 Provide appropriate support for professional development. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

3B Personal Enrichment Initiative: Encourage employee participation in personal enrichment experiences. N/A for Business Affairs Division for 2008-2010 Activities: 3B.1 Define processes and conditions needed to support employee participation in personal enrichment experiences. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

3B.2 Increase employee participation in personal enrichment experiences. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

2008-2010 Business Affairs (BA) Institutional Division Plan Page 8 of 19 Comments****:

CSP Priority 4: Promote Economic and Community Development N/A for Business Affairs Division for 2008-2010 NAAA 4A Collaborations Initiative: Increase mutually beneficial collaborations between the College and the community and between the College and other institutions of higher education. Activities: 4A.1 Explore the feasibility of establishing an evening middle college on the Anderson Campus, in collaboration with Anderson School District Five. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

4A.2 Develop procedures for the Bridge to USC program. (VPSA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

4A.3 Develop a preliminary plan for international study and exchange with Lews Castle College in Pendleton’s sister city of Stornoway, Scotland. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

4B Economic Development Initiative: Initiate economic development programs and partnerships in the service area. Activities: 4B.1 Establish the organizational structure necessary to launch the Tri-County Economic Development Partnership [TCEP]. (VPED) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

4B.2 Secure grant funding that will support key aspects of TCEP, including (but not limited to) the Center for Small Business and Entrepreneurship. (VPED) 2008-2010 Business Affairs (BA) Institutional Division Plan Page 9 of 19 Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

4B.3 Initiate and facilitate a forum to discuss community and rural economic development in the three-county area. (VPED) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

CSP Priority 5: Develop and Optimize Use of Resources

5A Initiative: Develop and/or strengthen funding support from private and/or local sources. Activities: 5A.1 Conduct a major gifts campaign in association with the College’s 50th anniversary celebration. (VPIA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

5A.2 Work with Anderson County officials to eliminate the need for a tuition surcharge for Anderson County students beginning Fall Semester 2009. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 5A.2.1 Provide statistical information to the President Dir of Fiscal Affairs Ongoing Complete for FY09 as needed. Comments****:

5A.3 Refine the long-term funding plan for Gateway to College; identify additional sources of funding to support program expansion. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

5B Initiative: Enhance processes to optimize use of fiscal and human resources. 2008-2010 Business Affairs (BA) Institutional Division Plan Page 10 of 19 Activities: 5B.1 Continue to identify and implement cost savings improvements; communicate revised procedures to the campus community. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 5B.1.1 Explore feasibility of consolidation of Director of IT 3/10 Currently tracking daily use to computer labs determine number of students using each lab each hour of the day. 5B.1.2 Recommend and begin Implementation of an Dir of Phys Plant Ongoing energy savings plan 5B.1.3 Implement Print Management System Mgr Adm Svcs 8/09 Software has been selected and a (printer/copier combination) in selected areas IT Tech Svcs timeline is being developed for to reduce College printing costs installation and rollout of the new print process for Fall 2009. 5B.1.4 Review vendor contracts for cost-savings Dir of Fiscal Affairs Ongoing Major contracts were reviewed and opportunities Dir of Physical Plant better prices have been negotiated for TouchNet, janitorial, and landscaping. 5B.1.5 Investigate cost-savings partnerships with Dir of IT Ongoing Working with Clemson University on the Clemson use of C-Light to improve overall bandwidth and cost. Currently working with CU to resolve State issues. 5B.1.6 Explore partnerships with other technical VPBA Ongoing colleges 5B.1.7 Continue to refine Banner system functionality Director of IT Ongoing Products have been added and training and provide training to the campus community has been completed on new functions such as online enrollment. Comments****:

5B.2 Continue to make progress on attaining better regional competitive alignment of salaries for faculty and staff. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

5B.3 Complete final phases of improved business practices to achieve profitability for Continuing Education programs. (VPED) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

5B.4 Promote sustainability in renovation and building projects to reduce environmental impact and enhance cost savings over time. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2008-2010 Business Affairs (BA) Institutional Division Plan Page 11 of 19 5B.4.1 Deliver planning and construction of the Dir of Physical Plant 1/11 Easley Occupational Center on time and under budget according to LEED silver certification standards. Comments****:

CSP Priority 6: Improve the Physical Environment

6A Physical Environment Initiative: Provide a physical environment that enhances student learning and employee satisfaction. Activities: 6A.1 Develop an integrated instructional and facilities plan as the foundation for the 2008-2013 College Master Plan. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 6A.1.1 Work with Academic Affairs to integrate VPBA Fall ‘09 programs into Easley Master Plan 6A.1.2 Implement on-line facilities database to Dir of Physical Plant 3/09 include individual/department/division space utilization information 6A.1.3 Complete capital projects: Dir of Physical Plant Ongoing QuickJobs Centers Michelin Blvd widening-turning lane Driver training pad Anderson campus Comments****:

6A.2 Solicit campus-wide input to the preliminary findings of the Student Life Center Committee as published in 2005; refine early recommendations for the design plan. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 6A.2.1 Further refine Student Life Center plans VPBA Ongoing including funding Comments****:

6A.3 Evaluate effectiveness of the new College portal (eTC) in relation to providing faculty, staff, and students with essential information about campus resources and services; determine improvements to promote use of those resources and services in an efficient and timely manner. (VPBA) Activity/ Description Responsibility Expected Type Amount of New Results*** Task # Completion * Funding Required** Date 6A.3.1 Coordinate refinement of eTC portal channels Director of IT Committee Pending committee structure decisions. structure dependent Comments****:

2008-2010 Business Affairs (BA) Institutional Division Plan Page 12 of 19 CSP Priority 7: Expand Educational Opportunities N/A for Business Affairs Division for 2008-2010

7A Educational Opportunities Initiative: Expand educational opportunities that effectively meet the economic and personal goals of all segments of the service area. Activities: 7A.1 Establish a process to set and monitor enrollment targets for all campuses (day and evening); include target goals as activities in the annual and three-year College Strategic Plans. (VPSA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

7A.2 Establish appropriate new credit programs. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

7A.3 Identify strengths of current evening programs and services on the Pendleton Campus; develop and implement a plan to capitalize on those strengths in order to grow evening enrollment. (VPSA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

7A.4 Enhance enrollment at the Anderson Campus by offering a complete credit program of study (associate’s degree level) and all related academic and support services; create and launch a marketing campaign featuring the program, services, and convenience of enrolling at the Anderson Campus. (VPAA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date

Comments****:

7A.5 Recommend to the Commission a master plan for future development of the campus in Pickens County and an additional campus location in Oconee County. (President) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date 2008-2010 Business Affairs (BA) Institutional Division Plan Page 13 of 19 Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date Comments****:

SECTION II: DIVISION SPECIFIC Priorities, Initiatives, and Activities

BA Priority 1: Enhance Opportunities for Student Success

BA-1A Student Learning Initiative: Establish and/or strengthen the essential foundation elements for becoming a Learning College.

Activities: BA-1A.1 Expand communications with the campus community regarding Learning College initiatives and accomplishments. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Hold a divisional “Town Hall” meeting with VPBA Summer 1A.1.1 emphasis on “role model” and “Learning ‘09 College” concepts Comments****:

BA-1B Student Enrollment and Retention Initiative: Improve the programming and services that impact student enrollment and retention.

Activities: BA-1B.1 Provide support functions to improve enrollment process. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Monitor effectiveness of TouchNet on-line Dir of Fiscal Affairs Ongoing TouchNet is the most cost efficient 1B.1.1 payment gateway payment gateway vendor, and has worked with the College to meet our needs. BA- Monitor additional on-line payment Dir of Fiscal Affairs Ongoing On-line payments for application and 1B.1.2 opportunities for application and transcript transcript fees have been implemented fees. using TouchNet. BA- Provide technical support services that Director of IT Ongoing Completion of phase one for wireless 1B.1.3 expand educational opportunities to meet internet has Improved network access. economic and personal goals BA- In collaboration with IT, offer technical support Mgr of Admin Services Ongoing Provided tech support for 250 new 1B.1.4 to students who purchase laptops laptops in 2008-‘09 academic year. Comments****:

2008-2010 Business Affairs (BA) Institutional Division Plan Page 14 of 19 BA Priority 2: Promote a Safe, Collegial and Diverse Environment

BA-2A Organizational Culture Initiative: Foster an organizational culture that encourages open and full participation of all employees and students in the life of the College.

Activities: BA-2A.1 Revamp the committee structure to ensure effective, informed decision-making and to provide a meaningful mechanism for faculty, staff, and students to participate in the life of the College.

Activity/ Description Responsibility Expected Type Amount of New Results*** Task # Completion * Funding Required** Date BA- Implement preliminary BA committee VPBA Committee 0 2A.1.1 structure and ensure participation of BA structure division personnel dependent BA- Establish standing committees and sub- VPBA Committee 2A.1.2 committees for BA structure dependent Comments****:

BA-2B Diversity Initiative: Increase diversity of the campus community.

Activities: BA-2B.1 Develop a diversity recruitment plan for students and employees. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Target market identified areas of need Director of Personnel Ongoing Resumed recruiting activities utilizing 2B.1. 1 diversity sites and affirmative action postings as appropriate. Comments****:

BA-2B.2 Research “best practices” in promoting diversity on college campuses; identify strategies appropriate to Tri-County’s needs. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Continue to work with internal Access & Director of Personnel Ongoing Monthly meetings with the team to 2B.2.1 Equity leadership team to identify best review current practices and implement practices from other colleges new ones on an on-going basis. Revamped online applicant system to show diversity of College employees. BA- Recommend, select, and implement best Director of Personnel Dec ‘09 2B.2.2 practices to be used at TCTC through the Access & Equity leadership team Comments****:

2008-2010 Business Affairs (BA) Institutional Division Plan Page 15 of 19 BA-2B.3 Expand the employee development program to include additional services and training for supervisors that will help them foster a safe, collegial, and diverse campus community. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Continue to offer supervisory training in areas Director of Personnel Ongoing Provided one-on-one training in 2B.3.1 of basic employment law, coaching and supervisory areas regarding staffing counseling employees, and effective use of issues as to positions on hold and the available tools and resources (applicant budget cuts. tracking system, warning notices, performance appraisals, etc.) Comments****:

BA-2C Campus Safety Initiative: Provide a safe and healthy environment in which to work and learn.

Activities: BA-2C.1 Refine response plans and practices for all campuses in regard to emergencies and other threats. (VBPA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Audit and enhance current procedures based Dir of Physical Plant 8/09 2C.1.1 on recent local severe weather incidents BA- Implement security camera system Dir of Phys Plt, Dir of IT 8/09 Phase I completed December 2008. 2C.1.2 Ongoing program with 35 cameras currently in place. BA- Implement response plan for active shooter Dir of Physical Plant 11/09 2C.1.3 incident Comments****:

BA-2C.2 Conduct training programs and emergency plans. (VPBA) Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- On-line safety training Dir of Physical Plant Ongoing 2C.2.1 BA- Implement training for evacuation, severe Dir of Physical Plant 2/10 2C.2.2 weather cover, and active shooter situations Comments****:

BA Priority 3: Promote Professional Development of Employees]

BA-3A Professional Development Initiative: Provide mechanisms to build awareness, develop skills, and expand perspectives of employees through professional development.

2008-2010 Business Affairs (BA) Institutional Division Plan Page 16 of 19 Activities: BA-3A.1 Offer professional development activities that support the College mission, vision, values, and priorities. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Enlist support from Faculty Senate and Staff Dir of Personnel Ongoing Information is requested from Division 3A.1.1 Advisory Board to identify areas of need Chairs each year. Will also survey Executive Staff for development activity requests for FY10. BA- Offer a minimum of two new professional Dir of Personnel Ongoing Provided MBS Workshop for Student 3A.1.2 development activities Affairs staff. Also offered financial and retirement planning and Outlook workshops. Comments****:

BA-3B.1 Encourage and support employee training and education. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Procurement Manager will pursue state Dir of Fiscal Affairs Fall ‘09 Purchasing manager has completed 14 3B.1.1 certification of the 19 required courses for certification. BA- Finance personnel will pursue GFOA Dir of Fiscal Affairs Spring‘09 Accounting Tech has successfully 3B.1.2 certification completed all courses, passed all exams, and will receive GFOA certification in October 2009. Comments****:

BA Priority 4: Develop and Optimize Resources]

BA-4A Initiative: Develop and/or strengthen funding support from private and/or local sources.

Activities: BA-4A.1 Work with Anderson County officials to eliminate the need for a tuition surcharge for Anderson County students. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Provide statistical information to the President Dir of Fiscal Affairs Fall ‘09 Pertinent information provided to the 4A.1.1 as needed. President as requested. Comments****:

BA-4B Initiative: Enhance processes to optimize use of fiscal and human resources.

2008-2010 Business Affairs (BA) Institutional Division Plan Page 17 of 19 Activities: BA-4B.1 Continue to identify and implement cost savings improvements; communicate revised procedures to the campus community. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Explore feasibility of consolidation of Director of IT 3/10 Currently tracking lab use to determine 4B.1.1 computer labs student need by hour/day. BA- Recommend and begin Implementation of an Dir of Phys Plant Ongoing 4B.1.2 energy savings plan BA- Implement Print Management System Mgr Adm Svcs 8/09 Software has been selected and a 4B.1.3 (printer/copier combination) in selected areas IT Tech Svcs timeline is being developed for to reduce College printing costs installation and rollout of the new print process for Fall ‘09. BA- Review vendor contracts for cost-savings Dir of Fiscal Affairs Ongoing Complete for FY09. Major contracts 4B.1.4 opportunities Dir of Physical Plant were reviewed and better prices were negotiated for TouchNet, janitorial, and landscaping contracts. BA- Investigate cost-savings partnerships with Dir of IT Ongoing Working with Clemson University on the 4B.1.5 Clemson use of C-Light to improve overall bandwidth and cost. Currently working with CU to resolve State issues. BA- Explore partnerships with other technical VPBA Ongoing 4B.1.6 colleges BA- Continue to refine Banner system functionality Director of IT Ongoing We have added products and 4B.1.7 and provide training to the campus community completed training on new functions such as online enrollment. Comments****:

BA-4B.2 Promote sustainability in renovation and building projects to reduce environmental impact and enhance cost savings over time. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Deliver planning and construction of the Dir of Physical Plant 1/11 4B.2.1 Easley Occupational Center on time and under budget according to LEED silver certification standards. Comments****:

BA Priority 5: Improve the Physical Environment

BA-5A Physical Environment Initiative: Provide a physical environment that enhances student learning and employee satisfaction.

Activities: BA-5A.1 Develop an integrated instructional and facilities plan as the foundation for the 2008-2013 College Master Plan. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** 2008-2010 Business Affairs (BA) Institutional Division Plan Page 18 of 19 Date BA- Work with Academic Affairs to integrate VPBA Fall ‘09 5A.1.1 programs into Easley Master Plan BA- Implement on-line facilities database to Dir of Physical Plant 3/09 5A.1.2 include individual/department/division space utilization information BA- Complete capital projects: Dir of Physical Plant Ongoing 5A.1.3 QuickJobs centers Michelin Blvd widening-turning lane Driver training pad Anderson campus Comments****:

BA-5A.2 Solicit campus-wide input to the preliminary findings of the Student Life Center Committee as published in 2005; refine early recom- mendations for the design plan. Activity/ Description Responsibility Expected Type* Amount of New Results*** Task # Completion Funding Required** Date BA- Further refine Student Life Center plans VPBA Ongoing 5A.2.1 including funding Comments****:

BA-5A.3 Evaluate effectiveness of the new College portal (eTC) in relation to providing faculty, staff, and students with essential information about campus resources and services; determine improvements to promote use of those resources and services in an efficient and timely manner. Activity/ Description Responsibility Expected Type Amount of New Results*** Task # Completion * Funding Required** Date BA- Coordinate refinement of eTC portal channels Director of IT Committee Pending committee structure decisions. 5A.3.1 structure dependent Comments****:

2008-2010 Business Affairs (BA) Institutional Division Plan Page 19 of 19