LAIN GAY REPRESENTATIVE PROJECTS ERP CONSULTANT Distribution  Responsible for project planning, EXPERIENCE staffing, budgeting, scheduling, technical performance, negotiating large change Lain Gay has over six years of consulting orders, and managing information technology experience in ERP implementation including solutions, custom software development, and project management, change facilitation, systems integration projects. business process mapping and redesign,  Project deliverables include instructional design, courseware development, computer-based training, web-based training, training delivery, and end user documentation. Health Safety and Environmental (HSE) His industry experience includes healthcare, manuals and training guides, ERP online help education, hi-tech, distribution, and petroleum. documentation and solutions, ERP training He has worked as a consultant for DACG, The solutions, database development, process Industry Group, and Hewitt Associates. mapping, business logic validation, and business analysis and auditing. Gay has worked with clients to assess the readiness for an ERP system deployment, Healthcare, Technology, and Manufacturing mapped “as” is processes to assist in software  Managed and trained team configuration, redesigned business processes to members in the development of on-line obtain the maximum benefit from the documentation using Lotus Notes, RoboHelp, deployment of an ERP system, and designed and HTML Transit, and Microsoft Office Suite. delivered training materials for a number of ERP  Managed the development and systems and subsystems including SAP, Oracle, design standards of training materials and and PeopleSoft. online documentation.  Designed and coordinated the roll Gay’s consulting experience provides excellent out of training courses for clients qualifications as an ERP instructional implementing PeopleSoft, SAP, and Oracle. designer/developer, team leader and change  Produced and delivered training facilitator. He has extensive experience in both materials for the Materials Management, large and small scale ERP implementation with Human Resource, and Financial Modules concentration in business process design, within SAP, PeopleSoft, and Oracle. change management, and training. His  Developed and implemented professional strength include outstanding training evaluation guides for the client. communication skills, problem solving abilities,  Identified performance technical knowledge, and the ability to handle improvement needs and developed business multiple tasks. processes through meeting facilitation, client interviews, and business analysis. Technical Experience:  Developed and maintained  SAP R/3 dataload strategy and training client  Oracle strategies.  PeopleSoft  Developed on-line documentation  HTML Transit using HTML and HTML Transit.  Dreamweaver  RoboHelp  Microsoft Office Suite  Insight/Recite

EDUCATION

BBA Marketing 2

Texas A & M University