Service Specification
Economy, Enterprise & Environment Directorate
Provision of Passenger Transport Services
SERVICE SPECIFICATION
Contract Number : SAS010 (Service 30)
ST AUSTELL TOWN SERVICE
Commencement Date : Sunday 10 April 2016
Length of Contract : Until 31 March 2018
Days of Operation : Monday to Saturday
Route : PENRICE COMMUNITY HOSPITAL, Porthpean Road, Cromwell Road, ASDA, Southbourne Road, Trevanion Road, South Street, East Hill, Kings Avenue, High Cross Street, BUS STATION, High Cross Street, Kings Avenue, Alexandra Road, Victoria Road, Clifden Road, Slades Road, Carclaze Road, Phernyssick Road, Menear Road, Killyvarder Way, Boscoppa Road, Brockstone Road, (Certain journeys omit Killyvarder Way operating direct from Phernyssick Way to Brockstone Road), Bethel Chapel, Bucklers Lane, Daniels Lane, Holmbush Road, A391, Trenowah Road, Bethel Chapel, Brockstone Road, Boscoppa Road, Killyvarder Way, Menear Road, Phernyssick Road, (Certain journeys omit Killyvarder Way operating direct from Brockstone Road to Phernyssick Way), Carclaze Road, Slades Road, Clifden Road, Mount Charles Road, Polmear Road, Porthpean Road, PENRICE COMMUNITY HOSPITAL
1610, 1710 & 1810 journeys PENRICE COMMUNITY HOSPITAL, Porthpean Road, Cromwell Road, ASDA, Southbourne Road, Trevanion Road, South Street, East Hill, Kings Avenue, High Cross Street, BUS STATION, High Cross Street, Kings Avenue, Alexandra Road, Woodland Road, ASDA, Cromwell Road, Porthpean Road, Penrice Community Hospital, Porthpean Road, Duporth Two Coves, Duport Road, Charlestown Road, Penrice Academy, Holmbush Road, A391, Trenowah Road, Bethel Chapel, Brockstone Road, Boscoppa Road, Killyvarder Way, Menear Road, Phernyssick Road, (Certain journeys omit Killyvarder Way operating direct from Brockstone Road to Phernyssick Way), Carclaze Road, Slades Road, Clifden Road, Mount Charles Road, Polmear Road, Porthpean Road, PENRICE COMMUNITY HOSPITAL
School Variations Stenalees, Stannary Road, Higher Bugle, BUGLE, Rosevear Road, B3374, Kerrow Moor, Carloggas, Penwithick Road, Carludden Roundabout, A391, Treverbyn Road, Carclaze Road, Phernyssick Road, (Out only Menear Road, Killyvarder Way, Boscoppa Road), Brockstone Road, Bethel Road, Bucklers Lane, Daniels Lane, Holmbush Road, Penrice Academy, Charlestown Road, Duporth Road, Duporth Two Coves, Porthpean Road, PENRICE COMMUNITY HOSPITAL
Integrated Transport Unit November 2015 Page 1 of 6 Service Specification
Vehicles : It is expected that buses with a minimum of 23 seats will be required for most journeys unless otherwise stated for scholars journeys. However, sufficient capacity must always be provided to meet passenger demand. There is no minimum requirement for vehicle quality, subject to compliance with the PSV (Accessibility) Regulations 2000 (SI 2000 No. 1970).
Bidders should state clearly the make, age, euro rating and seating capacity of the vehicle(s) intended for use on the service and the nature of any DiPTAC features. Bidders must satisfy themselves that the vehicle types proposed to be operated are suitable for the route in advance of submitting bids.
Required Destination Displays ST AUSTELL TOWN SERVICE
Fares and Ticketing : State the Adult Single and Adult Day Return fares you would propose to charge between the following points. It will NOT be sufficient to write “as now” or “as current operator”
Between Adult Single Adult Day Return St Austell Town Service Flat Fare
Through tickets (single or return) and return halves of standard day return tickets issued by any operator between any two points on this route must be accepted for travel at no further charge.
The operator will be expected to put in place the necessary arrangements for sale and acceptance of Ride Cornwall tickets together with acceptance of Plusbus Tickets in the St Austell and Newquay zones.
Ticketing Equipment : This contract requires the successful operator to have ITSO compliant, Smartcard enabled ticket machines and appropriate back office systems to fulfil management of same and provision of data to the Council as required by the contract.
RTPI : This contract requires that the successful operator is capable of providing SIRI data to the Council’s Real Time Passenger Transport Information (RTPI) system which has been fitted to a number of stops in the operational area of this contract.
School Flows : On all journeys all seats not used by the general public within the capacity of the vehicle you offer are to be available to the Council for conveyance of scholars having valid passes issued by the Council at no extra cost.
Specific journeys conveying scholars to Penrice Academy
0743 Stenalees – Penrice Academy 15 scholars, 33 seats required
Bus Stations : This service uses the bus station at St Austell. Bidders are advised to ensure they are aware of any charges for the use of these facilities prior to submitting bids. The facility is operated by First South West Limited presently.
Timetable : A suggested timetable for this contract follows based on the current service provision. Bidders must satisfy themselves that the timetable proposed is realistic and achievable in advance of submitting bids.
The existing operator will continue to operate at times outside those specified, consequently only minor variations to these times will be acceptable where these do not affect the clock face nature of the timetable.
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Where ‘C’ is indicated next to a time on the timetable it means connection to/from a commercially operated journey and consequently there is no scope for alternative timings.
Bank Holiday and Christmas / New Year Arrangements
On Bank Holidays where operated a Sunday service is to be provided.
Over the Christmas and New Year periods the following is to be minimum level of service provided where the date falls on the following days
25th Dec Mon – None Tues – None Wed – None Thurs – None Fri – None Sat – None Sun – None 26th Dec Tues – None Wed – None Thurs – None Fri – None Sat – None Sun – None Mon – None 27th Dec Wed – Sat Thurs – Sat Fri – Sat Sat – Sat Sun – Sun Mon – Sat Tues - Sat 28th Dec Thurs – Sat Fri – Sat Sat – Sat Sun – Sun Mon – Sat Tues – Sat Wed – Sat 29th Dec Fri – Sat Sat – Sat Sun – Sun Mon – Sat Tues – Sat Wed – Sat Thurs – Sat 30th Dec Sat – Sat Sun – Sun Mon – Sat Tues – Sat Wed - Sat Thurs – Sat Fri – Sat 31st Dec Sun – Sun Mon – Sat Tues – Sat Wed – Sat Thurs – Sat Fri – Sat Sat - Sat 1st Jan Mon – None Tues – None Wed – None Thurs – None Fri – None Sat – None Sun – None
Normal service to resume on the 2nd January each year except for year when New Year’s day falls on a Sunday when a Sunday service should be provided on the 2nd January.
Integrated Transport Unit November 2015 Page 3 of 6 Service Specification Option A (Current Provision) : Monday to Saturday (except Public Holidays) Service Number 30 30 30 30 30 30 30 30 30 30 30 30 30 Days SSV SD S S S S S S Charlestown Old Chapel ------0814 ------Duporth Two Coves ------0817 ------St Austell Community Hospital ------0819 0922 1022 1122 1222 1322 1422 1522 1610 1710 1810 St Austell Asda ------0824 0927 1027 1127 1227 1327 1427 1527 1615 1715 1815 St Austell South Street ------0829 0932 1032 1132 1232 1332 1432 1532 1620 1718 1818 St Austell Bus Station arrive ------0832 0935 1035 1135 1235 1335 1435 1535 1623 1723 1823 St Austell Bus Station depart ------0843 0940 1040 1140 1240 1340 1440 1538 1626 1726 1826 Mount Charles Victoria Road ------0848 0945 1045 1145 1245 1345 1445 1543 ------St Austell Aldi ------0850 0947 1047 1147 1247 1347 1447 1545 ------Stenalees Treverbyn Road ---- 0742 ------Bugle The Square ---- 0745 ------Penwithick Post Office ---- 0751 ------Carclaze Tregonissey Post Office 0756 0756 0852 0949 1049 1149 1249 1349 1449 1547 ------Boscoppa Phernyssick Road 0759 0759 0855 0952 1052 1152 1252 1352 1452 1550 ------Boscoppa Killyvarder Way 0802 0802 ---- 0955 1055 1155 1255 1355 1455 1553 ------Bethel Chapel 0805 0805 0858 0958 1058 1158 1258 1358 1458 1556 ------St Austell Asda ------1631 1731 1831 St Austell Community Hospital ------1636 1736 1836 Duporth Two Coves ------1638 1738 1838 Charlestown Old Chapel ------1641 1741 1841 Penrice Academy ------1644 1744 1844 Daniels Lane Tesco 0806 0806 0859 0959 1059 1159 1259 1359 1459 1557 ------Penrice Academy 0811 0811 ------Charlestown Old Chapel 0814 0814 ------Duporth Two Coves 0817 0817 ------Chapel Fields ------0904 1004 1104 1204 1304 1404 1504 1602 1652 1752 1852 Bethel Chapel ------0905 1005 1105 1205 1305 1405 1505 1603 1653 1753 1853 Boscoppa Killyvarder Way ------0908 1008 1108 1208 1308 1408 1508 ---- 1656 1756 1856 Boscoppa Phernyssick Road ------0911 1011 1111 1211 1311 1411 1511 ---- 1659 1759 1859 Carclaze opp Tregonissey Post Office ------0914 1014 1114 1214 1314 1414 1514 ---- 1702 1802 1902 St Austell Aldi ------0916 1016 1116 1216 1316 1416 1516 ---- 1704 1804 ---- St Austell Community Hospital 0819 0819 0922 1022 1122 1222 1322 1422 1522 1610 1710 1810 ----
Integrated Transport Unit November 2015 Page 4 of 6 Service Specification
Pricing Schedule and Tender Submission for Local Bus Service Contract SAS010
Supplier______
ALL QUESTIONS MUST BE COMPLETED; FAILURE TO DO SO MAY RESULT IN THE SUBMISSION BEING DISQUALIFIED.
1. QUOTATION Net Subsidy Contract (This is the amount you wish to receive from the Council IN ADDITION to keeping the revenue from all sources. The Council would pay you this amount regardless of revenue.)
Option A Per Week £ £ Split as Journeys on Mondays to Fridays £ Journeys on Saturdays
Note: Some options have different timetables for summer and winter or school days and non school days. Your bid, unless otherwise stated, should be for an average week being the annual cost divided by 52.14.
Cornwall Council will not accept liability for any additional costs arising as a consequence for subsequently finding that the detail of the bid cannot be fulfilled.
2. PACKAGE PRICES Have you submitted any package prices which include this contract? YES / NO
3. DECLARATION I/We offer to provide the service as detailed in this submission for the prices indicated above for the intended contract period.
I/We do not know of any reason why the service offered in this contract submission cannot be legally or physically operated.
Signed:
Name:
On behalf of (Company Name)
Address:
Postcode:
E-Mail: Telephone Number:
Date:
Integrated Transport Unit November 2015 Page 5 of 6 Service Specification
4. ADDITIONAL QUESTIONS
SERVICE SPECIFICATION
1. Is your proposed route and timetable exactly as per the service specification? YES / NO If not, please attach a copy of your proposed route and timetable including any positioning journeys that you would also register.
VEHICLES
2. Please provide details of the vehicles to be used for the service.
Make & Model
Seated Capacity Standee Capacity
Vehicle Width Vehicle Length
Year of Manufacture Conforms to PSVAR 2000 YES / NO
Destination Equipment
3. Please state where the vehicles for this service will be based.
In the event of breakdown or other service failure, please indicate the maximum time to restore the service (a maximum of one hour is preferred) and from where assistance would be provided.
Integrated Transport Unit November 2015 Page 6 of 6