Housing Benefit and Council Tax Benefit Circular Department for Work and Pensions The Adelphi, 1 - 11 John Adam Street, London WC2N 6HT HB/CTB A10/2008
ADJUDICATION AND OPERATIONS CIRCULAR
WHO SHOULD READ All Housing Benefit (HB) and Council Tax Benefit (CTB) staff
ACTION For information
2008/09 HB/CTB Right Benefit and Right Time Performance SUBJECT Indicators and Comprehensive Performance Assessment 2008
Guidance Manual
The information in this circular does not affect the content of the HB/CTB Guidance Manual.
Queries
If you want extra copies of this circular/copies of previous circulars, they can be found on the website at www.dwp.gov.uk/hbctb have any queries about the - technical content of this circular, contact Maxine Leyland Tel: 020 7962 8765 Email: [email protected] - distribution of this circular, contact Corporate Document Services Ltd Orderline Email: [email protected]
Crown Copyright 2008
Recipients may freely reproduce this circular. HB/CTB Circular A10/2008
Contents
para
2008/09 HB/CTB Right Benefit and Right Time Performance Indicators and Comprehensive Performance Assessment 2008 Introduction...... 1 The Right Benefit Indicator (NI 180)...... 2 The Right Time Indicator (NI 181) ...... 11 Advice on target setting ...... 16 Comprehensive Performance Assessment (CPA) 2008 ...... 17 Collection of HBMS/Single HB Extract data ...... 21 Frequently Asked Questions about the Single HB Extract and performance monitoring ...... Appendix A The Right Benefit Indicator: Data to support local target setting ...... Appendix B Comparing performance with other LAs and Benchmarking Groups ...... Appendix C
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008
2008/09 HB/CTB Right Benefit and Right Time Performance Indicators and Comprehensive Performance Assessment 2008
Introduction
1 This circular addresses issues arising from HB/CTB Circulars A2/2008, A4/2008 and A5/2008 and HB/CTB Bulletin G9/2008 on the right benefit and right time indicators contains three appendices: - Appendix A: Frequently Asked Questions about the Single HB Extract and performance monitoring - Appendix B: Data to support local target setting for the right benefit indicator - Appendix C: Information about the number of customers in each risk group for individual LAs and the relative groupings of LAs for benchmarking purposes
The Right Benefit Indicator (NI 180)
2 The right benefit indicator will measure the number of changes of circumstances established by LAs which affect customers’ HB/CTB entitlement within the year.
3 The purpose of the right benefit indicator is to ensure that LAs are focused on accurately maintaining their caseload and establishing whether their customers have undergone any change of circumstances which might affect their benefit entitlement. As changes of circumstances can occur at any time, it is important that LAs sustain good performance across the whole year. This can be achieved most readily by educating customers to report their changes as soon as they occur.
4 As there are no national annual targets, we consider consistently good monthly achievement against the right benefit indicator to be a better demonstration of good performance than the total number of changes in entitlement that are established across the year. Consequently, DWP’s Performance Team will examine monthly achievement as well as the cumulative total when identifying LAs who may benefit from additional support.
5 As described in HB/CTB Circular A4/2008, for 2008/09 the figures for the number of changes and LA caseload will both be taken from the monthly HBMS extracts until HBMS data is incorporated into the Single HB Extract.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008
6 We announced in HB/CTB Bulletin G9/2008 that the right benefit indicator would commence from 1 June 2008. This means that the first data to appear on HoBOD will relate to the June 2008 HBMS extract and will be calculated from the number of changes in entitlement that appear on that extract when compared to the May 2008 HBMS extract. As with the measurement of PM10 in April 2007, the number of changes between the May and June extracts will be apportioned to reflect the 1 June start date.
7 Following discussions with the Local Authority Associations (LAAs), we have reconsidered the issue of adjusted figures described in HB/CTB Circular A4/2008, para 17. As discussed there, occasionally HBMS extracts show an unusually high number of changes in entitlement, perhaps as a result of changes to IT, bulk changes to rent, or mass corrections to up-rating. We will now publish on HoBOD the actual figures submitted by each LA, rather than an estimate for that month’s extract, and will not exclude any changes in entitlement from the right benefit indicator.
8 The number of changes in entitlement per thousand caseload observed will be published on HoBOD and will include month by month data as well as cumulative data. We will aim to update the data on HoBOD within three weeks of an LA’s HBMS extract being submitted to HBMS.
9 The volume of increases and decreases in entitlement that each LA can expect to establish is related to the number of its customers within each risk group. The data provided in Appendices B and C of this circular can support local target setting for the right benefit indicator. HB/CTB Circular A4/2008 contained a table, see Appendix B to this circular, which showed the number of changes in entitlement identified last year within each of the risk groups.
10 To allow LAs to compare their own performance with other LAs, we have allocated LAs to groups. The caseloads of all LAs within a group are expected to establish similar volumes of changes of circumstances per thousand caseload, based on the proportion of customers from each risk group that are present in the LAs’ caseloads. An LA will be able to benchmark itself against the other LAs in its group to compare performance. The group to which each LA belongs is listed in Appendix C together with information about the number of customers in each risk group for individual LAs. This information will also be published on HoBOD.
The Right Time Indicator (NI 181)
11 The right time indicator will measure the time taken to process HB/CTB new claims and change events as described in HB/CTB Circular A2/2008.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008
12 We have issued guidance to software suppliers on how we intend deriving performance information from Single HB Extract data submitted by LAs. This guidance is available on request from DWP and we are currently looking into making the documents more widely available. The guidance comprises three separate documents 2008/09 Single HB Extract – Guidance for LAs published within HB/CTB Circular A5/2008 in March 2008. This guidance has been specifically designed to help with the accurate completion of the Single HB Extract fields critical to the calculation of the right time and right benefit performance indicators DWP HB Full Specification V 1.2 28 April 2008 (0804Guide1.2.doc) – sent to software suppliers at the end of April 2008 and prior to this in draft form. This guidance provides details of DWP’s intended methodology for using the Single HB Extract to report performance against an agreed set of performance measures Deriving performance measures against the Right Time indicator using the Single HB Extract – sent to software suppliers in May 2008. This guidance provides information on the basic derivation rules that DWP plan to use to monitor performance in 2008/09
13 As a result of the recent data embargo DWP was not able to test data in line with our original plans. These tests will be carried out as soon as we have a sufficient number of 2008/09 data scans, but this means there will be a slight delay before the first quarter’s data will be published. We are currently working to a timetable to publish this data on HoBOD by the end of 2008, with the second quarter’s data to be published in February 2009.
14 It is not DWP’s intention to publish data that is unreliable or inaccurate so DWP will run its own quality checks on the data received and will continually evaluate the data submitted to ensure reliability. If DWP has concerns about the quality of data, they will be addressed with the LA at an operational level. We are intending to establish a small group of LAs to quality assure our processes for using the Single HB Extract.
15 DWP will issue each LA with a monthly summary return based on the data submitted through the Single HB Extract. Initially the summary returns will consist of a report on the loading of data. This loading report will provide LAs with some basic statistics about the data they have submitted. It will include, for example, the total number of records loaded successfully and a high-level breakdown of the different record/claim types submitted. We are discussing options for providing more detailed returns in due course and will be consulting LAAs about this. We also intend to provide LAs with performance data on a quarterly basis.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008
Advice on target setting
16 If you require advice on setting local targets, the Performance Team may be able to help. Their contact details are Andy Munro Wales, London, North West, Email: [email protected] Yorkshire and Humberside Tel: 020 7712 2049 West Midlands
Jane Perfect Scotland, East Midlands, Email: [email protected] North East, South East, Tel: 020 7962 8296 South West, and East of England
Comprehensive Performance Assessment (CPA) 2008
17 The Audit Commission has consulted on arrangements for CPA 2008 for unitary authorities. The assessment will be based on the DWP Performance Standards performance measures only - LAs will not be measured on Enablers.
18 The Audit Commission is responsible for collecting data on BVPIs via its Electronic Data Collection System; it will calculate the Benefit score for CPA.
19 To support the Audit Commission, DWP has developed a report to collect data from LAs on the performance measures which are not BVPIs
20 The report form and associated guidance notes for its completion have been issued to Benefits Managers or their nominated representative. If your LA has not received the report form and guidance notes please contact [email protected]
Collection of HBMS/Single HB Extract data
21 DWP has issued HB/CTB Circulars A7/2008 (HBMS) and A9/2008 (Single HB Extract) setting out data take-on and processing schedules. Unfortunately we are currently experiencing technical difficulties with the Single HB Extract data take-on and have suspended this process until further notice. We hope to re-start data take-on soon and will inform LAs once this is the case. LAs are reminded that contact points are provided in these circulars for queries arising from the data collection process.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix A
Frequently Asked Questions about the Single HB Extract and performance monitoring
This appendix has been compiled in response to a number of individual queries and concerns from LAs concerning the switch off of the Stats 124 return and subsequent introduction of the Single HB Extract.
Q1 Why change from collecting LA performance information from Stats 124 to the Single HB Extract?
A1 There are a number of reasons for this.
Firstly, the changes in the HB/CTB performance framework from April 2008 mean that the information collected on Stats 124 would no longer fulfil the needs of the Department in terms of monitoring LA performance.
Secondly, the Department is committed to transforming and simplifying the collection of HB/CTB management information data and reducing the burden of data collection on LAs. For years, we have relied upon clerical and sample returns to collect data from LAs (Stats 124 was one of these returns), a process which has been time-consuming, costly and prone to error. The introduction of the Single HB Extract (formally the HBSD-IAD scan) addresses these problems. It fulfils our vision of collecting data once and using it many times and simplifies the data collection process for both LAs and the Department.
Finally, the Single HB Extract provides the Department with a much richer source of information to inform policy making and forecasts of numbers and expenditure on HB. For example, it reflects all claims and provides individual claim level details, compared to aggregate, limited data on the Stats 124 return. This enables us to carry out a greater level of analysis into the characteristics of HB claims and trends over time which will lead to more informed policy making.
Q2 How does the Single HB Extract differ from the Stats 124 return?
A2 The Stats 124 return was a paper return, which LAs completed clerically and quarterly and sent to DWP via the postal system. It collected aggregate information on LA performance.
The Single HB Extract is an electronic return, extracted directly from LA computer systems to a set schedule each month and sent to DWP via email. It collects a variety of information on individual HB and CTB claims, which among other things can be used to derive information on LA performance.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix A
Q3 What exactly is the Single HB Extract?
A3 The Single HB Extract is essentially a file which provides a ‘snapshot picture’ of HB/CTB claims from the individual LA’s computer system. Numerous pieces of information on each of these claims are provided, such as tenancy, amount of weekly HB etc as described in a specification produced by DWP. These files are then used to derive (by combining different pieces of information and different claims), for example the number of claims processed by an individual LA in a set period.
Q4 Is funding available to LAs to help with this change in data collection which DWP is imposing?
A4 The Department recognised the importance of the development of the Single HB Extract and the changes we were asking LAs to make to ensure the Extract could replace the clerical returns. In light of this, a sum of £6m was made available nationally to specifically support work related to the development and implementation of the Extract. A share of this £6m was made available to each LA in September 2007 using a distribution methodology which was agreed in consultation with LAAs. At this time it was made clear to LAs that the money was provided specifically to help meet costs associated with developing the programmes for extracting the scan data, up to and including the development of the April 2008 specification LAs to ensure that the data extracted from their underlying IT system is as accurate and error free as possible
We do not anticipate providing any additional funding in this area. Removing the need for manual/clerical intervention by the LA, and the reduction in the number of returns required from LAs will reduce the time spent in completing DWP’s data requirements.
Q5 Does the change from collecting performance data via the Stats 124 return to the Single HB Extract mean I can no longer monitor my own LA’s performance?
A5 No. LAs have a responsibility and are encouraged to monitor their own performance locally and are free to do this as frequently as they wish and by any method they wish.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix A
Q6 How do I ensure that my LA is measuring performance on the right time indicator in the same way as DWP?
A6 From April 2008 the Department will be using the Single HB Extract to calculate the right time indicator under the new performance framework system. Funding was provided to each LA specifically to help with the development and implementation of the HBSD/IAD scan and the Single HB Extract. Guidance has also been provided to software suppliers on exactly how the Department intends using the Single HB Extract to calculate the right time indicator. We therefore understand that the majority of the main software suppliers have taken the information provided by the Department about the proposed changes on the right time indicator and liaised with their LAs to provide functionality which allows them to match the way the Department will be calculating performance for the right time indicator.
Q7 Can LAs retain the Stats 124 return to monitor their own performance?
A7 The Department does not require LAs to retain the functionality to report performance on the Stats 124 return.
As noted under question 5, LAs are free to monitor performance locally by any means they wish and if they wish to do this by maintaining the Stats 124 return locally then they are free to do this. However as explained under question 6, LAs should note that if they use measures of performance from the Stats 124 return to monitor their own performance these measures will be slightly different to the performance information held by DWP because of the differences in calculation related to change of circumstances.
Q8 What summary statistics will DWP provide to LAs?
A8 DWP will issue each LA with a monthly summary return based on the data submitted through the Single HB Extract. Initially the summary returns will consist of a report on the loading of data. This loading report will provide LAs with some basic statistics about the data they have submitted which will include, for example, the total number of records loaded successfully and a high level breakdown of the different record/claim types submitted.
We are discussing options for providing more detailed returns in due course and will be consulting LAAs about this. We also intend to provide LAs with performance data on a quarterly basis.
Q9 Why will DWP only publish quarterly performance data when LAs are providing monthly extracts?
A9 For the first year we will be publishing quarterly to give sufficient quality assurance of the data. From 2009/10 we will be considering monthly publication.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix A
Q10 What will happen if DWP’s assessment of quarterly performance does not match an LA’s internal assessment of performance?
A10 We are currently defining the arrangements for this and are intending to establish a small group of LAs to quality assure our process for using the Single HB Extract.
Q11 Can LAs cleanse data before final submission of the data to DWP?
A11 LAs must ensure that their data is accurate. If LAs have access to appropriate software, they should check the accuracy of their extract before it is sent to DWP. If an LA has reason to believe that the data is wrong they should ensure that the HB/CTB system is updated with the correct data before extracting the data to be sent to DWP.
The data extracted and submitted for the Single HB Extract must mirror the data held on the LA’s HB/CTB system and should not be subject to subsequent intervention, alteration or change. DWP uses the data for fraud and error and performance monitoring; discrepancies between the content of the LA’s HB/CTB system and the Single HB Extract could have an adverse impact on performance monitoring and fraud and error referrals.
On receipt of the Single HB Extract, DWP will carry out checks to ensure that the data has been sent in the required format. DWP will contact the LA if this is not the case.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix B The Right Benefit indicator: Data to support local target setting
1 To assist you with local target setting we have provided below the range of performance that was observed across the 12 months from October 2006 to September 2007 based on the HBMS extracts. 2 The figures show the ranges of the number of changes that were processed per customer in the caseload, for each of the six risk groups. 3 An LA can estimate the total number of changes that they could expect from their caseload by multiplying the numbers below by the average number of customers that they have at any one time in each of the risk groups (see Note below).
No. of No. of Decreases to No. of Increases Changes to Risk Entitlement per to Entitlement per Statistic Entitlement Group Customer in Customer in per Customer Caseload Caseload in Caseload
Minimum 0.64 0.40 0.17
Average All 0.95 0.59 0.36 (mean)
Maximum 1.47 0.97 0.70
Minimum 1.22 0.72 0.49
Average 1 3.02 1.93 1.09 (mean)
Maximum 4.87 2.89 2.07
Minimum 1.57 1.00 0.49
Average 2 2.72 1.89 0.84 (mean)
Maximum 4.44 3.36 1.56
Minimum 0.93 0.66 0.27
Average 3 1.55 1.04 0.51 (mean)
Maximum 2.51 1.80 0.78
Minimum 0.57 0.34 0.22
Average 4 1.14 0.66 0.48 (mean)
Maximum 1.90 1.21 0.83
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix B
No. of No. of Decreases to No. of Increases Changes to Risk Entitlement per to Entitlement per Statistic Entitlement Group Customer in Customer in per Customer Caseload Caseload in Caseload
Minimum 0.46 0.23 0.15
Average 5 0.88 0.41 0.47 (mean)
Maximum 1.70 0.83 0.92
Minimum 0.30 0.20 0.06
Average 6 (mean) 0.44 0.28 0.17
Maximum 0.78 0.50 0.43
Note: The number of decreases and the number of increases refer to individual LAs, so the figures will not necessarily add up.
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
Comparing performance with other LAs and Benchmarking Groups
1 To allow each LA to compare its performance with other LAs, we have allocated LAs to Groups A-O, as shown in the table below. The caseloads of all LAs within a group are expected to establish similar volumes of changes of circumstances per thousand caseload, based on the proportion of customers from each risk group that are present in the LAs’ caseloads.
2 The table also shows the number, on average, of HB/CTB customers that each LA has in their caseload, based on the HBMS extracts provided by LAs between 1 October 2006 and 30 September 2007.
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Aberdeen A 148 408 3124 1200 1064 12221 Aberdeenshire A 255 391 1998 1112 1143 8957 Adur E 256 193 721 273 430 3187 Allerdale K 370 371 1609 830 1849 3852 Alnwick C 58 67 419 177 239 1497 Amber Valley E 319 249 1696 565 1832 5010 Angus B 196 217 1629 710 873 6380 Argyll and K 219 392 1752 973 1690 3333 Bute Arun I 804 468 1904 684 1464 6572 Ashfield C 253 348 1826 792 1063 6567 Ashford I 359 363 1319 652 760 4143 Aylesbury O 648 478 1506 702 1610 3314 Vale Babergh F 221 214 997 498 472 3097 Barking E 792 976 3570 1477 2643 13902 Barnet N 2004 1985 4405 2172 4457 12294 Barnsley A 364 584 3643 1665 2433 16267 Barrow in E 174 297 1289 760 1153 4224 Furness Basildon E 584 653 2613 1335 1927 9496 Basingstoke O 607 563 1877 617 1837 3062 and Deane Bassetlaw D 211 340 1609 1005 858 5625 Bath and N E M 671 636 2009 1076 2182 4980 Somerset Bedford N 833 580 2447 757 2507 4666 Berwick upon A 42 78 369 196 232 1698 Tweed Bexley M 993 691 3354 1032 3792 6801 Birmingham G 4884 6209 25215 9266 15175 72910 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Blaby D 160 153 679 277 389 2675 Blackburn with N 1149 1016 2870 1713 3849 6774 Darwen Blackpool J 919 1124 3678 1760 3506 10522 Blaenau Gwent A 96 203 1476 720 1078 6011 Blyth Valley C 76 262 1503 804 786 5194 Bolsover C 181 205 1339 607 861 4668 Bolton C 708 883 4639 1800 3300 18071 Boston H 237 154 975 435 1133 2680 Bournemouth J 974 788 3116 1157 2956 8867 Bracknell Forest K 318 339 935 626 479 3055 Bradford K 2314 1931 8336 4559 11160 21598 Braintree E 343 440 1597 916 809 5643 Breckland I 498 357 1740 495 1749 4802 Brent O 3073 2447 5930 3929 6531 11761 Brentwood F 157 178 619 385 403 2184 Bridgend H 462 455 2241 1225 3160 6239 Bridgnorth D 79 130 654 270 256 2214 Brighton and N 1656 2701 5206 2315 3831 13665 Hove Bristol G 1088 2338 7823 3931 4391 23340 Broadland F 349 186 1165 255 1156 3751 Bromley M 1411 721 3800 1206 5673 7777 Bromsgrove G 193 146 869 258 807 2410 Broxbourne O 490 334 1071 1390 1290 2167 Broxtowe D 154 206 1407 600 645 4435 Burnley N 485 585 1998 1619 2435 3760 Bury D 472 589 2512 1079 1750 9332 Caerphilly A 146 424 2371 1334 2149 12981 Calderdale G 715 438 3073 1130 3955 8553 Cambridge H 197 451 1520 772 736 4198 Camden I 703 1981 5844 2517 2980 15344 Cannock Chase E 243 377 1564 624 647 4991 Canterbury G 476 506 1984 671 1117 6222 Caradon E 344 234 945 343 710 4083 Cardiff F 1190 1355 5054 2330 4469 18196 Carlisle G 312 207 1505 574 1909 4068 Carmarthenshire B 303 516 2470 1243 2072 10923 Carrick H 403 448 1275 566 784 4520 Castle Morpeth D 57 111 604 279 201 1849 Castle Point G 297 232 1283 389 714 3723 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Ceredigion D 83 282 937 322 849 3449 Charnwood C 283 253 1491 520 836 5764 Chelmsford M 549 438 1783 770 2160 3592 Cheltenham J 279 469 1666 780 683 4297 Cherwell N 511 381 1474 493 1463 3033 Chester G 406 269 1449 528 1979 4420 Chester le C 111 175 972 514 358 3221 Street Chesterfield B 205 352 2071 647 883 7483 Chichester O 523 373 1450 995 1115 2820 Chiltern O 347 272 986 321 677 1528 Chorley G 296 236 1429 414 1438 3704 Christchurch I 254 119 637 150 632 2010 City of London K 27 87 251 193 40 596 Clackmannan- A 51 95 877 479 586 3357 shire Colchester I 752 484 1931 786 1716 6389 Congleton K 250 253 1048 372 965 2607 Conwy B 341 248 1492 504 1428 6996 Copeland J 248 205 1440 516 1489 2897 Corby D 114 195 892 544 311 3044 Cotswold M 303 229 981 355 842 2186 Coventry L 1504 1823 7511 2770 7681 14569 Craven M 151 143 545 608 592 1186 Crawley L 397 531 1367 1010 557 4089 Crewe and I 383 251 1541 524 1757 3799 Nantwich Croydon O 1448 2890 6808 2708 5768 13220 Dacorum F 287 389 1550 863 730 5124 Darlington H 299 486 1952 1508 1136 5447 Dartford H 187 318 1122 472 680 3283 Daventry F 171 157 659 246 410 2228 Denbighshire B 228 253 1333 473 1425 6017 Derby E 666 891 3852 1586 2965 13514 Derbyshire J 198 125 716 366 627 1868 Dales
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Derwentside G 262 312 1952 858 1938 4926 Doncaster A 617 733 4116 1877 3229 18746 Dover J 489 476 1999 750 1138 5220 Dudley B 511 863 5243 1953 2194 20419 Dumfries and G 444 541 2740 897 2778 7364 Galloway Dundee C 157 810 3739 1975 2296 12402 Durham B 110 196 1162 637 607 4497 Ealing N 2253 1976 4742 2778 5194 13079 Easington D 100 450 2512 1424 1176 7441 East Ayrshire A 155 244 2528 1115 1239 9955 East K 248 185 801 410 910 2061 Cambridgeshire East Devon E 482 328 1363 427 791 5407 East Dorset I 303 160 784 179 855 2486 East E 123 223 1213 659 669 3507 Dunbartonshire East Hampshire N 385 248 1116 315 914 2165 East L 360 247 1224 294 1295 2782 Hertfordshire East Lindsey E 541 394 2272 828 2454 7510 East Lothian A 148 181 1199 572 597 5241 East I 238 173 1076 249 1040 2536 Northamptonshire East B 119 125 815 341 561 3320 Renfrewshire East Riding of E 797 829 4183 1991 2074 13838 Yorkshire East L 369 358 1447 698 1607 3284 Staffordshire Eastbourne M 711 619 1821 896 1254 4870 Eastleigh M 480 267 1146 316 1240 2829 Eden J 161 111 500 127 497 1385 Edinburgh J 958 2626 8907 4008 6510 21097 Ellesmere Port B 100 246 1105 426 525 4405 and Neston Elmbridge O 518 331 1203 405 1427 2222 Enfield N 1984 2576 6012 2442 5563 14883 Epping Forest C 221 265 1211 639 848 4971 Epsom and O 348 131 600 141 593 1231 Ewell Erewash J 369 366 1838 602 1597 4313 Exeter F 406 436 1613 477 1363 5017 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Falkirk A 72 260 2236 1095 822 10458 Fareham H 273 202 777 334 545 2761 Fenland C 296 258 1321 542 797 5208 Fife B 392 834 6052 2887 3056 21984 Flintshire B 277 390 1839 1017 1203 7359 Forest Heath G 182 99 645 170 619 1840 Forest of Dean H 252 186 1110 402 1226 2926 Fylde H 202 211 886 404 916 2567 Gateshead B 322 678 4196 2350 2006 16437 Gedling G 273 338 1573 549 983 4204 Glasgow F 726 3926 19616 8765 28967 47560 Gloucester J 501 456 1726 747 1380 5140 Gosport L 404 291 937 559 902 2949 Gravesham I 315 352 1449 897 609 4241 Great Yarmouth I 413 575 2626 948 1127 6383 Greenwich G 790 1341 5250 2411 4138 15042 Guildford L 378 353 1342 715 547 3231 Gwynedd A 121 292 1619 602 1042 7338 Hackney N 2525 2470 7025 3039 5762 17414 Halton J 505 474 2472 1481 3776 5635 Hambleton K 246 185 937 368 665 2175 Hammersmith L 686 1307 4611 2011 3537 9895 and Fulham Harborough B 100 95 499 223 289 2216 Haringey O 2525 3212 7265 3488 6116 14150 Harlow F 182 449 1631 898 552 4947 Harrogate I 437 401 1519 622 852 4599 Harrow O 1940 1016 2278 2184 2544 6586 Hart O 259 172 690 169 495 1062 Hartlepool M 548 668 2803 1824 2885 4894 Hastings O 709 638 2047 1504 2812 3663 Havant J 548 386 1729 825 1584 5021 Havering C 428 583 2979 1104 1637 11194 Herefordshire K 792 580 2403 754 2574 6432 Hertsmere K 344 204 1106 361 1606 2531 High Peak E 206 236 1144 413 666 3907 Highland B 342 675 3084 1318 1498 12420 Hillingdon N 1522 1153 3302 2016 3352 8966 Hinckley and B 169 155 919 308 564 3882 Bosworth Horsham O 526 320 1494 395 1097 2291
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Hounslow L 1487 1180 3199 1934 3107 10273 Huntingdonshire L 432 341 1674 490 1647 3606 Hyndburn H 429 339 1462 562 2196 4234 Inverclyde C 194 382 1996 1053 1298 7412 Ipswich I 492 759 2301 1053 1352 6947 Isle of Anglesey A 102 158 880 430 576 4165 Isle of Wight N 1014 836 2329 1431 2458 6072 Islington F 614 1433 5461 3202 3903 16574 Kennet M 276 205 893 318 870 1768 Kensington and L 626 1104 3110 1343 2898 7669 Chelsea Kerrier F 528 340 1378 561 2034 5164 Kettering D 221 185 1103 410 630 3739 Kings Lynn and I 486 472 2389 1070 2538 5729 West Norfolk Kingston upon C 657 1387 6722 2538 3534 22529 Hull Kingston upon O 714 675 1683 1099 1031 4131 Thames Kirklees F 1223 1674 6643 3013 3274 21843 Knowsley F 616 681 3437 2329 5966 10790 Lambeth L 1273 2386 7797 3516 5369 17670 Lancaster C 376 376 1965 560 1806 7316 Leeds D 1385 2470 12998 5558 6795 42171 Leicester I 1735 1799 6808 3297 4052 19324 Lewes J 374 371 1308 668 553 3934 Lewisham J 1150 1859 6316 2732 4715 16366 Lichfield J 272 251 1157 349 1131 2888 Lincoln D 225 340 1722 566 774 5864 Liverpool F 1692 2237 12157 6946 16073 34902 Luton K 934 881 3062 1353 2542 8907 Macclesfield K 408 346 1460 806 1656 3814 Maidstone N 696 410 1933 540 1974 3940 Maldon J 245 136 651 236 774 1882 Malvern Hills J 178 208 936 365 942 2177 Manchester D 1749 2115 10759 4492 12411 37817 Mansfield B 216 248 1679 759 1275 6212 Medway M 1223 1201 3938 2133 3759 8784 Melton F 102 123 432 205 220 1436 Mendip O 521 450 1399 1154 1437 2858 Merthyr Tydfil C 141 288 1112 747 848 4530 Merton O 1032 961 2920 2771 1975 3874 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Mid N 256 551 1526 363 1106 2949 Bedfordshire Mid Devon E 199 215 767 410 594 2948 Mid Suffolk C 148 162 781 323 404 3148 Mid Sussex N 499 300 1205 335 1096 2514 Middlesbrough O 834 1282 3878 3345 4500 6494 Midlothian C 154 161 1143 504 691 4133 Milton Keynes M 882 1286 3431 1836 2464 8105 Mole Valley G 159 163 662 271 298 2123 Monmouthshire E 187 231 1001 494 560 3517 Moray A 132 158 877 397 557 4494 Neath and Port A 260 530 2666 1102 1970 11538 Talbot New Forest I 560 458 1584 927 1286 5567 Newark and G 287 369 1524 742 891 4789 Sherwood Newbury/W O 611 416 1523 576 1501 2869 Berkshire Newcastle K 413 420 2020 1067 1984 4464 under Lyme Newcastle upon C 436 1169 6076 2495 2647 21702 Tyne Newham M 2005 2639 6871 2802 5173 16626 Newport B 343 426 2121 928 1705 9276 North Ayrshire C 220 502 3105 1749 1589 10874 North Cornwall G 449 328 1078 314 781 4303 North Devon M 487 503 1561 539 1398 3648 North Dorset J 255 152 618 195 737 1898 North East A 68 174 1253 605 427 5695 Derby North East M 900 1068 3221 2284 4091 7242 Lincoln North O 563 496 1743 1540 1496 2374 Hertfordshire North Kesteven D 201 201 1172 452 407 3914 North A 384 810 6195 2970 3177 28187 Lanarkshire North I 479 612 2722 1143 2707 6787 Lincolnshire North Norfolk F 323 216 1545 540 1529 4127 North Somerset N 776 874 2732 1653 3240 5767 North Tyneside C 319 739 3777 1940 1958 13753 North I 191 176 858 283 689 2103 Shropshire
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group North E 134 189 741 535 394 2603 Warwickshire North West D 131 237 1021 509 511 3683 Leicester North Wiltshire M 443 265 1194 763 1323 2804 Northampton F 609 685 3076 1339 1502 9656 Norwich G 440 985 2962 1788 908 9650 Nottingham E 644 1575 6676 3321 3930 21336 Nuneaton and E 322 449 2103 698 1041 6418 Bedworth Oadby and C 85 89 514 198 294 1975 Wigston Oldham E 1036 701 3990 1667 3136 13774 Orkney D 42 68 227 59 141 930 Oswestry B 63 101 411 220 272 1926 Oxford K 612 539 1850 732 1685 5493 Pembrokeshire C 339 376 1454 635 1042 7017 Pendle L 549 444 1638 604 2010 4279 Penwith J 430 409 1126 441 1441 3808 Perth and C 219 322 1449 1256 977 5918 Kinross Peterborough L 796 677 2898 1174 3922 6238 Plymouth E 394 995 4068 1521 3140 13366 Poole H 686 496 1656 614 1515 6310 Portsmouth H 983 1147 3544 1791 2559 12130 Powys B 187 270 1422 604 978 5986 Preston K 579 499 2481 958 3344 5479 Purbeck J 224 82 528 163 556 1582 Reading N 733 806 2464 1043 1577 5670 Redbridge L 1435 1276 3814 1457 3088 10766 Redcar and K 573 766 3167 1533 3525 7265 Cleveland Redditch D 175 323 1144 486 513 4140 Reigate and N 445 314 1105 718 1227 2318 Banstead Renfrewshire D 321 609 3647 2150 2421 11531 Restormel I 526 382 1432 481 1870 4569 Rhondda Cynon A 449 488 3362 1882 4142 17335 Taff Ribble Valley G 121 101 432 182 260 1419 Richmond upon O 727 500 2233 731 2147 3727 Thames Richmondshire M 171 167 461 207 287 1307
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Group Rochdale D 564 717 3879 2048 3192 14178 Rochford H 285 158 820 202 736 2626 Rossendale K 277 234 1077 723 1260 2602 Rother L 462 291 1494 346 1290 3506 Rotherham A 431 671 3897 1799 2112 17432 Rugby H 291 295 1255 533 639 3216 Runnymede J 174 209 760 481 365 2137 Rushcliffe I 186 195 967 351 933 2385 Rushmoor O 474 329 1148 652 1043 1623 Rutland F 69 74 333 120 145 956 Ryedale G 165 94 550 172 603 1741 Salford B 605 799 4304 2428 2792 19581 Salisbury I 378 372 986 727 567 3906 Sandwell B 758 1153 6608 2953 3040 25653 Scarborough L 645 581 1996 1206 2029 5118 Scottish F 330 330 1600 586 1930 4788 Borders Sedgefield B 140 303 1947 1031 1000 7082 Sedgemoor H 350 443 1523 577 1240 4656 Sefton H 924 1209 5359 2664 6470 14083 Selby D 133 141 743 350 433 2725 Sevenoaks L 404 215 1293 395 1316 2689 Sheffield A 940 1459 8917 3840 6158 36560 Shepway L 539 571 1864 807 1474 4747 Shetland A 8 32 225 96 69 1056 Shrewsbury and H 402 239 1094 344 1399 3482 Atcham Slough N 795 700 1818 1076 1672 5007 Solihull D 383 575 2857 1094 1167 9392 South Ayrshire D 245 451 2286 931 1144 7356 South F 322 316 1283 561 803 4524 Bedfordshire South Bucks M 194 95 609 176 627 1131 South H 262 291 1005 672 580 3288 Cambridgeshire South E 166 190 871 446 622 3076 Derbyshire South J 718 463 2247 903 2687 6222 Gloucestershire South Hams M 429 340 1138 318 1125 2848 South Holland B 168 186 1034 475 403 4151 South Kesteven E 269 335 1303 645 716 5002 LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
Group South Lakeland I 261 357 1022 473 489 3381 South A 152 886 5116 2777 2653 24115 Lanarkshire South Norfolk I 342 312 1614 426 1216 3701 South Northants C 99 98 522 255 222 2107 South O 435 275 1143 883 1151 1834 Oxfordshire South Ribble I 386 176 1294 348 1243 3437 South M 198 156 689 200 456 1384 Shropshire South Somerset L 670 509 1974 536 2120 5004 South L 340 241 1302 725 1501 2703 Staffordshire South Tyneside A 264 487 3727 1691 1794 14743 Southampton G 875 1093 3742 1863 2466 12738 Southend on L 968 1137 3220 1385 3062 8856 Sea Southwark H 894 2112 7440 3475 3903 19552 Spelthorne M 120 397 1064 282 1188 2069 St Albans I 285 342 1057 581 529 3522 St M 378 359 1396 564 1223 2838 Edmundsbury St Helens G 756 584 3721 1583 4953 9583 Stafford H 242 233 1328 573 1367 3315 Staffordshire F 185 132 1055 536 1099 3031 Moorlands Stevenage F 202 400 1387 725 574 4349 Stirling B 117 183 1199 442 544 4486 Stockport D 561 717 3944 1345 2257 13939 Stockton on E 389 730 3530 1456 1890 11027 Tees Stoke on Trent D 495 923 5383 2729 3385 17290 Stratford on L 444 250 1515 409 1156 3255 Avon Stroud F 329 279 1245 528 622 4156 Suffolk Coastal K 460 242 1388 495 1490 3626 Sunderland H 1261 1452 7059 3320 7414 16762 Surrey Heath N 236 110 584 275 612 1221 Sutton L 774 729 2127 1248 1696 6066 Swale M 761 496 2438 695 2671 4990 Swansea B 440 788 3630 1663 2869 16002 Swindon F 534 562 2496 1169 1649 7918 Tameside K 823 946 4541 2516 5385 10193 LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6
Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
Group Tamworth A 80 172 900 414 494 4186 Tandridge J 201 167 564 330 330 1929 Taunton Deane G 389 387 1316 636 844 4560 Teesdale H 54 85 466 128 333 1002 Teignbridge J 557 385 1630 522 1737 4730 Tendring G 659 633 2774 1191 1912 8537 Test Valley O 536 274 1085 923 1251 1966 Tewkesbury O 274 204 842 799 818 1489 Thanet K 894 745 3193 921 2393 8183 The Wrekin/ Telford and M 760 726 2823 1865 3649 5848 Wrekin Three Rivers G 198 214 809 392 548 2711 Thurrock D 450 453 1970 804 1241 7576 Tonbridge and N 468 314 1369 468 1258 2714 Malling Torbay K 917 881 2811 941 3095 7642 Torfaen B 158 298 1520 858 847 6488 Torridge I 306 260 905 291 680 3022 Tower Hamlets O 1862 2677 7307 3671 6999 13022 Trafford K 809 728 2973 1858 3884 6977 Tunbridge Wells N 492 332 1293 347 1477 2729 Tynedale J 152 179 738 271 762 1808 Uttlesford F 120 127 523 443 314 1827 Vale of E 341 341 1415 743 1468 5666 Glamorgan Vale of White O 604 378 1051 561 996 2232 Horse Vale Royal J 485 237 1632 514 1818 3906 Wakefield H 888 1003 5106 3232 7547 13075 Walsall K 1147 1465 5695 2732 6974 13567 Waltham Forest N 1812 1839 5616 1921 4297 13086 Wandsworth L 1299 1707 4415 2887 2689 12370 Wansbeck C 55 166 1293 590 716 4094 Warrington C 223 407 2571 1058 1609 9068 Warwick H 298 498 1714 609 675 4711 Watford O 342 363 1196 426 706 3126 Waveney H 539 618 2377 789 1428 6700 Waverley K 264 365 1141 484 419 3116 Wealden J 527 385 1556 453 779 4781 Wear Valley D 179 312 1625 773 874 4981 Wellingborough E 164 230 936 647 438 3600 LA Name NI180 LA RG 1 RG 2 RG 3 RG 4 RG 5 RG 6 Adjudication and Operations circular June 2008 HB/CTB Circular A10/2008 Appendix C
Group Welwyn Hatfield F 191 417 1335 614 687 4217 West Devon H 211 95 505 153 619 1731 West Dorset L 490 284 1171 510 1212 3323 West A 42 332 2477 1367 1358 9158 Dunbartonshire West B 178 314 1760 670 820 6485 Lancashire West Lindsey L 199 298 1484 571 1232 2687 West Lothian C 315 446 2654 1226 1873 9675 West N 375 198 850 531 795 1982 Oxfordshire West Somerset M 233 177 641 232 600 1642 West Wiltshire N 590 386 1493 546 1814 3341 Western Isles E 56 105 568 266 582 1657 Westminster I 720 1558 4635 1873 4300 12305 Weymouth and N 415 356 1216 393 1378 2655 Portland Wigan A 450 668 4667 1896 2760 19593 Winchester G 235 251 883 538 542 3016 Windsor and O 600 366 1471 873 933 2643 Maidenhead Wirral G 1464 1102 6151 2423 8793 17422 Woking K 307 216 864 371 499 2531 Wokingham K 291 212 836 437 533 2376 Wolverhampton D 498 1103 6266 2640 2927 19074 Worcester M 430 328 1493 662 1656 3114 Worthing N 498 447 1363 1316 1296 3051 Wrexham A 150 323 1543 889 763 8552 Wychavon L 391 320 1635 471 1374 3197 Wycombe M 546 607 1712 834 967 4618 Wyre H 429 336 1619 772 1564 4662 Wyre Forest K 458 476 1777 575 1663 4046 York F 421 501 2266 873 1092 7069
Adjudication and Operations circular June 2008