ARWEN A. ZEMBORAIN

Objective A challenging and rewarding career to which I can bring the following skills: strong cross-cultural, multilingual, and interpersonal communication skills; demonstrated leadership abilities, as well as experience working both independently and in a collaborative team setting; outstanding written and oral presentation skills; a balance of creative and analytical aptitudes; an organized, logical, and detail-oriented mindset; and a bold vision with a positive, can-do attitude.

Education Master of International Management / Master of Business Administration 1993 Thunderbird, The American Graduate School of International Management (Glendale, Arizona) Concentrations: Marketing and Marketing Research in France and Latin America Created Student Passport Program as member of Internal Marketing Committee.

Bachelor of Arts 1990 University of St. Thomas (Houston, Texas) Pre-med curriculum; minors in Mathematics and French University Academic Scholarship Recipient; Member of Phi Sigma Tau (National Honor Society of Philosophy) and PI Delta Phi (National French Honor Society); Premier Laureate for an original poem, Jeux Floraux ,1990.

Employment Hispanic Marketing Consultant 2007-2008 Santiago Solutions Group (Los Angeles/South San Francisco, California) Developed comprehensive, cross-functional, Hispanic marketing strategies including opportunity sizings and projections based in part on primary and secondary market research, extensive statistical data analysis, and assessment and evaluation of client goals, strategies, and historical ROI and ROE. Worked regularly with Nielsen, IRI, Census and Scarborough data. Consulting clients included Principal Financial, Johnson & Johnson, McNeil Pharmaceuticals (Tylenol, Immodium, Motrin, Sudafed, and Benadryl), USG, Pernod-Riccard, Dollar Financial Group, and Hallmark.

Freelance Consultant and Project Manager 1991- 2007 X-Mei International (Walnut Creek, California) Introduced speakers and facilitated sessions for the 2007 US-China Human Resources Conference; conducted primary marketing research, personally contacting over 600 Human Resource Professionals.

Catapult Consulting (Pleasanton, California) Created strategic business plan, analyzed financials to make revenue projections, and prepared investors presentations as part of role of project manager for a national roll-up plan in an emerging industry.

The Reiser Group (Alamo, California) Conducted sales and market research of the homebuilding industry.

Softleader S.A. (Buenos Aires, Argentina) Wrote investors proposal for satellite data transmission services project (a joint venture with QUALCOMM and Keytech S.A.).

Weissmann World Travel Reports Inc. (Austin, Texas)

Researched tours, accommodation, points of interest, restaurants, culture, history, pricing and all other information pertaining to traveling in Argentina and Uruguay; edited and updated travel reports for online industry websites.

Wilshire Korean Plaza Hotel (Los Angeles, California)

6420 Nusser Lane [email protected] Austin, TX 78739 (925) 525-2836 ARWEN A. ZEMBORAIN

Conducted primary and secondary marketing research, designed customer satisfaction and value added surveys, and developed a strategic marketing plan as a member of an independently contracted consulting team.

KPMG Peat Marwick (Houston, Texas) Developed survey on international business practices in Houston; cold-called, and secured 10-20 minute telephone interviews with over 500 CEOs and CFOs, garnering from them extensive corporate financial data for their privately and publically held foreign-owned companies; compiled data to create The KPMG Houston Inbound Investment Study, completing the project in half the allotted time frame.

Instructor 1994-1995 Test Masters Inc./Casok Inc. (Buenos Aires, Argentina) Taught English and Cross-Cultural Communication classes to oil-industry executives as well as GMAT and GRE classes to graduate school applicants.

Assistant Manager 1990-1991 Tuck & Associates, LawMart, P.C. (Austin, Texas) Developed advertising and public relations programs which doubled the client base; managed corporate expansion and relocation; reviewed corporate books and client accounts to design new collections and cost-cutting programs.

Sales Director Assistant 1989 Mass Mutual Insurance Company (Houston, Texas) Assisted with agent training program; compiled client relations database.

Salesperson 1985-1987 Mr. Peabody's Wayback Machine (Houston, Texas) Designed store displays and assisted in buying; Coordinated costuming for theatrical productions; Assisted customers.

Community Service Volunteer 1984-Present Extensively involved in local schools and the community, including roles as PTA Assemblies Chairperson, PTA Reflections Co-Chairperson, School Board Member and Fundraising Chairman (increased donations and fundraising earnings by more than 300% from any previous years); volunteered at a crisis pregnancy center and as a mentor for teenage mothers, as well as with numerous groups as a teacher, camp counselor, group leader, ESL tutor and translator, soccer coach, room parent and athletic team coordinator; held numerous other leadership and fundraising positions within schools, and university, political, arts and youth organizations, including helping to organize fundraising campaign dinners, auctions and mailers; taught French and cultural studies at Phoenix area schools through the Thunderbird Community Outreach Program and was briefly on the Phoenix Zoo Environmental Committee; participated in university and community theater programs, worked in various capacities, including script editor, on 7 independent films and organized several professional fashion show productions.

Languages/ Activities English, Spanish, and French Extensive travels in Europe and North and South America

6420 Nusser Lane [email protected] Austin, TX 78739 (925) 525-2836