Sample Scheme of Work s2

Sample Scheme of Work

Administration (Business Professional) Level 2 Unit 7 – Written business communication

Last updated: 06/01/11

This Support Material booklet is designed to accompany the OCR Administration (Business Professional) specification for teaching from September 2010.

Sample Scheme of work: OCR Administration (Business Professional) Unit 7 – Written Business Communication 4 Links to other units: OCR Administration (Business Professional) Unit 7 – Written Business Communication 20

2 of 19 Administration (Business Professional) Sample Scheme of Work OCR Administration (Business Professional) Unit 7 – Written Business Communication

Suggested 2 hours Topic Forms of written communication teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Understand different forms of  Introduction  Variety of business documents As part of the model assignment, learners are communication  Mind map in groups – identify different  Flip chart/whiteboard for noting down points required to: forms of written communication raised during discussions  Produce a variety of documents  Feedback  Computer facilities for learners to complete  Refer to OCR guidance on assessing the  Mind map in groups – what are the reports of conduct further Internet research model assignments purposes of different forms of written  Refer to the OCR guidance on adapting communication? model assignments if appropriate  Feedback  Learners to produce a group presentation of their findings

= Innovative teaching idea = ICT opportunity

Administration (Business Professional) 3 of 19 Sample Scheme of Work

OCR Administration (Business Professional) Unit 7 – Written Business Communication

Suggested 2 hours Topic Synthesising information teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Understand how to extract and  Consolidation: review of previous lesson  Source lists As part of the model assignment, learners are synthesise information  Discuss the sources of information that  Harvard referencing system required to: could be used to extract information  Exercises for synthesising information  Extract information from a report  Discuss best practice guidelines for  Flip chart/whiteboard for noting down points  Refer to OCR guidance on assessing the extracting information raised during discussions model assignments  Practice extracting and synthesising  Computer facilities for learners to complete  Refer to the OCR guidance on adapting information reports of conduct further Internet research model assignments if appropriate  Discuss referencing extracted information  Discuss plagiarism  Practice extract and synthesising information

4 of 19 Administration (Business Professional) Sample Scheme of Work

Suggested 2 hours Topic Synthesising information teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Practice synthesising  Practice extract and synthesising  Source lists  Refer to OCR guidance on assessing the information for specific information  Topics for extracting information from a model assignments purposes variety of resources and synthesising the  Refer to the OCR guidance on adapting information model assignments if appropriate

Suggested 2 hours Topic Structuring information teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Understand how to structure  Discuss good/not so good examples of  Good/not so good examples As part of the model assignment, learners are information in business documents which have information  How to structure information required to: documents structured appropriately  Flip chart/whiteboard for noting down points  Structure an email, letter and report  Provide examples of information that needs raised during discussions  Learners will need to know how to produce to be re-structured into a more logical order  Computer facilities for learners to complete an accurate email, letter and report using  Provide example of information that needs reports of conduct further Internet research appropriate business conventions to be re-structured but includes irrelevant  Refer to OCR guidance on assessing the information that needs to be rejected model assignments  Practice structuring information in business  Refer to the OCR guidance on adapting documents model assignments if appropriate

Suggested 2 hours Topic Letter writing teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Understand how to produce  Structure and conventions of business  Example business letters As part of the model assignment, learners are business letters letters  Letters that can be produced (eg old text required to:  Labelling and define areas of a letter pro)  Produce a letter based on information  Discuss formal language, no slang, SPAG  Language to be used extracted from the model assignment to be used in business letters  Flip chart/whiteboard for noting down points  Refer to OCR guidance on assessing the  Discuss proofreading raised during discussions model assignments  Provide good/not so good examples of  Computer facilities for learners to complete  Refer to the OCR guidance on adapting letters and get candidates to advise on reports of conduct further Internet research model assignments if appropriate good/not so good points and get them to proofread them  Practice producing business letters.

Suggested 2 hours Topic What is an agenda teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Producing an agenda  Provide examples and discuss different  Good and not so good examples of agenda  Refer to OCR guidance on assessing the types of agenda layout  Flip chart/whiteboard for noting down points model assignments  Discuss purposes of agenda raised during discussions  Refer to the OCR guidance on adapting  Learners to practice producing agenda  Computer facilities for learners to complete model assignments if appropriate reports of conduct further Internet research

Suggested 2 hours Topic Report writing teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to write a business report  Format, structure and conventions relating  Example reports As part of the model assignment, learners are to business reports  How to structure a report of more than one required to:  Copy type report exercise page  Write a business report of more than one  Learners to produce own report on given  Flip chart/whiteboard for noting down points page extracting information from the model topic from range of sources consolidating raised during discussions assignment extract/synthesise information  Computer facilities for learners to complete  Learners will need to know how to write a reports of conduct further Internet research business report using appropriate headings and sub-headings, language and format.  It is expected that the report is more than one page in length  Refer to OCR guidance on assessing the model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic Marketing documents teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Producing business marketing  Mind map – different types of marketing  Example marketing documents  Refer to OCR guidance on assessing the documents documents eg notice, leaflet etc  Flip chart/whiteboard for noting down points model assignments  Discuss structure and good/ not so good raised during discussions  Refer to the OCR guidance on adapting points relating to producing business  Computer facilities for learners to complete model assignments if appropriate marketing documents reports of conduct further Internet research  Learner to practice producing a notice of an event and a leaflet which informs the reader of purposes of business communication.

Suggested 2 hours Topic Business emails teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Producing business emails  Review good and not so good examples of  Example emails As part of the model assignment, learners are business emails  Flip chart/whiteboard for noting down points required to:  Conventions for emails raised during discussions  Produce an accurate business email  Discuss use of fonts, colours, emotions etc  Computer facilities for learners to complete  Refer to OCR guidance on assessing the in emails reports of conduct further Internet research model assignments  Email netiquette  Refer to the OCR guidance on adapting  Practice producing a variety of emails model assignments if appropriate

Suggested 2 hours Topic Review teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Consolidate learning  Consolidation: review of previous lessons  Exercises to allow consolidation to take  Consolidation exercises of what taught so place far

Suggested 2 hours Topic Different styles of writing teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to write for different  Discussion/mind map - purpose of making  Examples of different types of writing As part of the model assignment, learners are audiences business documents “fit for purpose and  Exercises to practice writing different types required to: audience” of writing  Write a variety of business documents for  Review different styles of writing eg  Flip chart/whiteboard for noting down points different audiences persuasive, tactful, clear and concise to raised during discussions  Refer to OCR guidance on assessing the allow learners to see the differences  Computer facilities for learners to complete model assignments  Practice writing for different types of reports of conduct further Internet research  Refer to the OCR guidance on adapting audiences model assignments if appropriate

Suggested 2 hours Topic Proofreading teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce professional,  Discuss proofreading, use of spell/grammar  Good/not so good examples of SPAG As part of the model assignment, learners are business like and mailable checking.  Word documents which contain errors which required to: documents  Provide learners with word documents that would be “disguised” and would still remain  Produce accurate business documents they can use to spell/grammar check but after spell/grammar check  Refer to OCR guidance on assessing the which “disguises” errors re-enforcing  Flip chart/whiteboard for noting down points model assignments proofreading raised during discussions  Refer to the OCR guidance on adapting  Provide good/not so good examples to  Computer facilities for learners to complete model assignments if appropriate discuss of SPAG etc reports of conduct further Internet research  Learners to produce a letter and a report and then swop and do peer review/proofread of partners documents

Suggested 2 hours Topic Practice teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Practice producing business  Consolidation – produce business a variety  Activities which allow a variety of business  Refer to OCR guidance on assessing the documents of business documents documents to be produced model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic More practice teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Work through a text  Consolidation: produce a variety of  Text pro old papers processing paper documents from text/pro old papers

Suggested 4 hours Topic Mock model assignment tasks teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce required  Provide “mock” type activities for learners to  Practice tasks evidence work through to prepare them for model assignment

Suggested 6 hours Topic Model assignment teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Complete the model  Complete the model assignment  OCR/other model assignment  Refer to OCR guidance on assessing the assignment model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

18 of 19 Administration (Business Professional) Links to other units

Evidence for this unit could in part come from:

 Unit 6 – Working in administration

 Unit 8 – Career planning in administration

Administration (Business Professional) 19 of 19