Year review - formats RETAIL FORMATS

Zara store employee in New York () Year review - Retail formats

In 2017, Inditex’s eight brands continued to focus on commercial initiatives and collaborations with artists and celebrities who identify with our brand values. Massimo Dutti and Oysho introduced the Join Life label which features the Group’s sustainability-focused collections. The Group’s brands worked to drive and consolidate the integration of stores and online, rolling out Same-Day Delivery and Next-Day Delivery services, fully integrating store inventory with the online warehouses, gradually deploying RFID technology across the rest of our brands (fully implemented at Zara) and extending mobile payments to a growing number of markets. Year review - Retail formats

16,620 net sales (€ million) 2,251 stores 51 net openings 96 markets 46 online markets

New markets: New online markets: , , , and

During 2017, Zara continued to differentiate and optimise the saling area with flagship openings in Madrid, Venice and Mumbai, and high-profile refurbishments and enlargements such as those in Paris’s Opèra and Nagoya. The launch of www.zara.com in India, Malaysia, Singapore, Thailand and Vietnam and the initiatives taken to further enhance the integrated stores and online model, were important highlights during a year where sustainability gained ground with growth in the number of products under the Join Life label.

www.zara.com

102-2 Year review - Retail formats

1,747 net sales (€ million) 979 stores 6 net openings 77 markets 33 online markets

New markets: Belarus, Vietnam

The flagship store on Rue de Rivoli (Paris) and high- profile store refurbishments in Ermou (Athens), Vorosmarty (Budapest) and One World (Bangkok) marked a year during which Pull&Bear cemented its collaboration with the motor- cycling world champion Marc Márquez, developing new collections that look beyond the world of sport. It is also worth highlighting the brand’s sponsorship of the Pull&Bear Pantín Classic Galicia Pro, ’s most prized surfing competition.

www.pullandbear.com

102-2 Year review - Retail formats

1,765 net sales (€ million) 780 stores 15 net openings 77 markets 37 online markets

New markets: Belarus, Vietnam

Massimo Dutti opened new stores on Calle Colón (Valencia) and in the Galleria Vittorio Emanuele (Milan) during 2017. Both have outstanding architectural features and minimalist interior designs. The brand received a further boost when it was award the Prix Versailles award for its flagship store on Presidente Masaryk in City. In 2017, the brand also began to promote its more sustainably-made garments via the Join Life label.

www.massimodutti.com

102-2 Year review - Retail formats

2,227 net sales (€ million) 1,098 stores 17 net openings 79 markets 35 online markets

New markets: Belarus New online markets: , US and

The brand’s collaborations with influencers comes to life in capsule collections, such as the ‘Fedez for Bershka’ range, and was one of the highlights during a year in which Bershka introduced its online platform in South Korea, the US and Japan. Echoing its fusion of and music, the brand opened pop-up stores in New York and Rome which sold all of its collections and featured the brand’s Stage store image and even its eco-efficiency criteria for lighting, reuse of materials and use of sustainable wood.

www.bershka.com

102-2 Year review - Retail formats

1,480 net sales (€ million) 1,017 stores 23 net openings 76 markets 32 online markets

New markets: Belarus, Vietnam

The Stradivarius store count topped the 1,000 mark in 2017 following the inauguration of new flagship stores, such as the new store on Portal del Ángel (Barcelona). This brand’s noteworthy commercial initiatives included a unisex capsule collection paying homage to Keith Haring and the launch of an online publication called The Monthly Edit. It shares the experiences of young people from all around the world with the idea of connecting fashion with other ways of life.

www.stradivarius.com

102-2 Year review - Retail formats

570 net sales (€ million) 670 stores 34 net openings 65 markets 33 online markets

New markets: Belarus, , , and New online markets: South Korea

In 2017, Oysho took its yoga collections to iconic places in Barcelona, Madrid, Milan, Doha, Moscow, Paris, , Istanbul, Dubai and Bali with the Oysho Yoga Tour. It also launched a Gymwear Yoga line in which the combination of neutral shades such as white, grey and black define a collection characterised by a variety of textures and prints and a range of shapes. On the store opening front, it is worth highlighting the inauguration of a flagship store in Cannes and the launch of online sales in South Korea.

www.oysho.com

102-2 Year review - Retail formats

830 net sales (€ million) 590 stores 38 net openings 75 markets 37 online markets

New markets: , Belarus, , Czech Republic and Tunisia

The first store openings in Armenia, Belarus, Israel, the Czech Republic and Tunisia highlight in a year in which Zara Home also overhauled its online sales app and continued to surprise its fans with pop-up facilities in collaboration with artists and interior designers of the calibre of Simon Costin in the Piazza San Babila store in Milan. A nod to nature and craftsmanship, with a touch of sophistication, came to life with the launch of the Linen and Second Nature collections.

www.zarahome.com

102-2 Year review - Retail formats

97 net sales (€ million) 90 stores 12 net openings 41 markets 30 online markets

New markets: ,

Quality, design and ‘Made in Spain’ defined the Quality Stories campaign launched by Uterqüe to market its bag and shoe collections. The brand’s alliance with the world of art also evolved during the year with its art essays, the first in collaboration with Pablo Thecuadro to showcase the season’s new looks. In 2017 Uterqüe inaugurated flagship stores on Paseo de Gracia (Barcelona) and Claudio Coello (Madrid), unveiling The Apartment, its new store concept.

www.uterque.com

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