Planning for the future, learning from the past developing sustainable engagement programmes in a heritage setting

Jana Haraglova, Community Learning Producer [email protected]

Emma Taylor, Community Learning Producer [email protected]

Our aim is to help everyone explore the story of how monarchs and people have shaped society, in some of the greatest palaces ever built. Using the development of HRP Community programmes as examples the workshop aims to:

1. Provide time and space for you to reflect on your own activities and programmes 2. Review models of self‐reflective practice as tools of project development 3. Work collaboratively as a group to move forward with ideas for the future Your programme: Mapping

1. Write down 3 – 5 core points about your programme (audience, location, aims, ethos)

2. Using these as your baseline spend time reflecting on your project so far. Create a timeline identifying key milestones and how it has developed to date.

You can represent this anyway you like… Sensory Palaces Sensory Palaces –core principles 1. A health and wellbeing programme for people living with mild dementia and their care partners managed by the Public Engagement department of HRP delivered at and 2. A creative and participative Sensory Storytelling in historic Spaces‐offering new learning and engagement in the ‘here and now’ 3. It is Dementia Friendly initiative for those living with dementia and their carers and for HRP‐programme of audience advocacy (Dementia Friends for staff and volunteers) SENSORY PALACES PROGRAMME Sensory Palaces –Ambition and Challenges

• To develop best practice in dementia • Funding programming for heritage sector • Staffing • Internal advocacy • To have local and national impact • Working in partnerships…etc etc

• To deliver health and wellbeing impact as well as engagement and learning to the participants

• To achieve excellence in all aspects of delivery‐ quality content and facilitation, logistics of delivery, cost effectiveness, sustainability

• To create distinctive HRP offer, authentic and innovative Sensory Palaces –Ambition and where we are now

• To develop best practice in dementia • Rethinking Heritage Guide‐launched in 2017 programming for heritage sector • Dementia Friendly Heritage Network • To have local and national impact • Publicity in national media (BBC radio, press • To deliver health and wellbeing impact as release), conference presentations well as engagement and learning to the • 2 external evaluations‐including cooperation participants with Salford Institute for Dementia • To achieve excellence in all aspects of • Secured external funding for three delivery‐quality content and facilitation, consecutive years logistics of delivery, cost effectiveness, • Regular ongoing programme of onsite sessions sustainability and Dementia Friends information sessions • To create distinctive HRP offer, authentic • Evidence of wellbeing impact and innovative Sensory Palaces –how did we get here Build Your Own Discovery Build Your Own Discovery –core principles

1. Build your own discovery (BYOD) is an access scheme for adult community groups and education providers based local to in the Royal Borough of Kensington & Chelsea, Hammersmith and Fulham or the City of Westminster. 2. BYOD aims to engage local adults with the stories, collections and historic spaces in ways that are meaningful and relevant to them. We do this by training up and supporting group leaders and adult learning tutors to lead visits for their groups to the palace. 3. We want local community members to gain a sense of ownership and belonging at the palace, especially those who would not normally visit the palace or see it as a place of interest for them. We help make this happen by providing two discount entry tickets for each group member (after they visit) so that they can return to the palace with a friend, sharing their experience of Kensington Palace with someone new. Build Your Own Discovery – ambitions and challenges

• Increase the confidence of community groups • Funding and staffing – to increase reach to visit our sites, build long term sustainable across HRP sites – core vs external relationships and be seen by our partners as a • Ambitions which could stretch the team community hub too thin – reaching new audiences • Deliver a sustainable and efficient programme • Internal advocacy and recognition – ‐ embed its legacy within the organisation impact • Widen our reach – grow the programme across • Raising the scope of the programme to different HRP sites inform developments in • Build participatory and collaborative practice – programming/exhibitions/front of house – continue to create a relevant and responsive internal buy‐ in programme for our communities • Raise the profile within HRP • Increase impact of the programme across other teams Build Your Own Discovery – ambitions and where we are now • Increase the confidence of community groups • Work with over 50 community organisation in to visit our sites, build long term sustainable tri‐borough area for Kensington Palace reaching relationships and be seen by our partners as a over 800 people in 2017/18 – set to exceed in community hub 2018/19 • Increasing reach with programme – extending • Deliver a sustainable and efficient programme to Tower of , Banqueting House and ‐ embed its legacy within the organisation Hillsborough • Widen our reach – grow the programme across • Renamed programme Community Access different HRP sites Scheme to support with internal advocacy • Build participatory and collaborative practice – • Have recently developed an advisory group at continue to create a relevant and responsive Kensington Palace to continue to develop the programme for our communities programme and impact other teams • Raise the profile within HRP • Currently planning a collaborative community • Increase impact of the programme across other project for upcoming exhibition teams Build Your Own Discovery – how did we get here? Over to you…

1. Using a different coloured post‐it for each theme, return to your project/programme timeline and spend about 5 mins annotating with the following:

• Ambitions/aims

• Challenges/barriers Over to you…

2. Now, working in pairs, spend 10 minutes sharing your timelines with each other.

Areas to consider:

• Do any shared themes emerge during your discussions, reflecting on each timeline?

• Can you identify particular trends in each others timeline?

• Does anything surprise/interest you in this development? Over to you…

3. Working in your tables, we invite each pair to outline the key points of their discussions and share as a group. Reflective practice‐what is it?

– Reflective practice is the ability to reflect on one's actions so as to engage in a process of continuous learning. According to one definition it involves "paying critical attention to the practical values and theories which inform everyday actions, by examining practice reflectively and reflexively. This leads to developmental insight". A key rationale for reflective practice is that experience alone does not necessarily lead to learning; deliberate reflection on experience is essential in order to learn

https://en.wikipedia.org/wiki/Reflective_practice – Reflective practice can be an important tool in practice‐based professional learning settings where people learn from their own professional experiences, rather than from formal learning or knowledge transfer. It may be the most important source of personal professional development and improvement. It is also an important way to bring together theory and practice; through reflection a person is able to see and label forms of thought and theory within the context of his or her work. A person who reflects throughout his or her practice is not just looking back on past actions and events, but is taking a conscious look at emotions, experiences, actions, and responses, and using that information to add to his or her existing knowledge base and reach a higher level of understanding and therefore effectiveness, impact etc.

https://en.wikipedia.org/wiki/Reflective_practice Self‐reflective practice tools and models

– Different sectors‐Education, Health Care, Environmental management, leadership theories

– Different models‐Schon, Gibbs, Kolb… Do you have the tools already?

– Project management frameworks

– Evaluation, monitoring, review cycles, research Can you adapt some of the ideas and models to the development of your project? What’s next for me? Thank you for taking part in our reflections!

Emma and Jana [email protected] [email protected]