New Zealand Reseller

Update: November 2020 NOVEMBER

All the stock, all the updates, all you need. Always speak to your Synnex rep before quoting customer

Follow Chrome Enterprise on LinkedIn Channel news November update Questions about Switching to Chrome

Promotions

Marketing

Case Studies

Training

Product Launches & Stock updates Channel news

Chrome OS in Action: Chrome Enterprise has announced new solutions to accelerate businesses move to Chrome OS Chrome OS in Action: Chrome Enterprise has announced new solutions to accelerate businesses move to Chrome OS On October 20, Chrome OS announced new solutions to help businesses deploy and Chrome OS devices faster, while keeping their employees focused on what matters most. On October 20, Chrome OS announced new solutions to help businesses deploy Chromebooks and Chrome OS Each solution solves a real-world challenge we know businesses are facing right now and will devices faster, while keeping their employees focused on what matters most. Each solution solves a real-world help them support their distributed workforce. challenge we know businesses are facing right now and will help them support their distributed workforce.

● Chrome OS Readiness Tool: Helps businesses segment their workforce and identify which Windows devices are ready to adopt Chrome OS (available 2021). ● Chrome Enterprise Recommended: Program that identifies verified apps for the ● Chrome OS Readiness Tool: Helps businesses segment ● Parallels Desktop: Gives businesses access Chrome OS environment. their workforce and identify which Windows devices are to full-featured Windows and legacy apps ● Zero-touch enrollment: Allow businesses to order devices that are already corporate enrolled so they can drop ship directly to employees. ready to adopt Chrome OS (available 2021). locally on Chrome OS. ● Parallels Desktop: Gives businesses access to full-featured Windows and legacy apps locally on Chrome OS. ● Chrome Enterprise Recommended: Program that ● More productivity features: Improvements to ● More productivity features: Improvements to window management and Chrome identifies verified apps for the Chrome OS environment. window management and Chrome Browser Browser tab management so employees can stay productive in and out of the office. tab management so employees can stay ● Zero-touch enrollment: Allow businesses to order productive in and out of the office. Here is our blog post where you can learn more. devices that are already corporate enrolled so they can drop ship directly to employees. Here is our partner toolkit with more detail on the new solutions being announced and associated collateral including messaging frameworks, 1 pager, how to guides and more. Read our blog post to learn more and access our partner toolkit for new collateral, messaging frameworks and guides. Channel news

Chrome OS in Action: Chrome Enterprise has announced new solutions to accelerate businesses move to Chrome OS Transformation reports available for New Zealand Schools - Please circulate to your customers.

On October 20, Chrome OS announced new solutions to help businesses deploy Chromebooks and Chrome OS devices faster, while keeping their employees focused on what matters most. Each solution solves a real-world challenge we know businesses are facing right now and will Kia Ora Everyone, I hope you’re doing well. I’m reaching out as New Zealand’s for help them support their distributed workforce. Education Account Manager to make sure you’re aware of transformation reports - a free tool designed to help school leaders quantify the impact of their ● Chrome OS Readiness Tool: Helps businesses segment their workforce and identify implementation. If you’re interested in getting a custom report for your district,express which Windows devices are ready to adopt Chrome OS (available 2021). interest and we’ll let you know as soon as the reporting window opens. ● Chrome Enterprise Recommended: Program that identifies verified apps for the Chrome OS environment. ● Zero-touch enrollment: Allow businesses to order devices that are already corporate Each custom report is designed to help you understand how teachers and students areusing enrolled so they can drop ship directly to employees. Google technology, highlight how usage has changed over time (e.g, pre- & post-COVID), ● Parallels Desktop: Gives businesses access to full-featured Windows and legacy apps and share recommended next steps and resources to support your goals. locally on Chrome OS. ● More productivity features: Improvements to window management and Chrome Browser tab management so employees can stay productive in and out of the office. If you or your schools have any questions please get in touch.

Here is our blog post where you can learn more. Steve Smith

Here is our partner toolkit with more detail on the new solutions being announced and Google for Education NZ associated collateral including messaging frameworks, 1 pager, how to guides and more. Questions about Switching to Chrome

Do you need antivirus software on a ?

Answer:

No! A Chromebook already has security features built into the device straight out of the box. You do not need to purchase, download, or install any antivirus software for your Chromebook. The has built-in protection from viruses and malware.

Read about all the security features built into each Chromebook here.

To learn more about chromebook security, visit our website and download our white paper Channel promotions

Happy 22nd Birthday Google!

To celebrate Google's 22nd birthday we're offering a very special No returns Policy Refresh birthday promo! Until the 22nd of December, use promo code Quick Reminder: As you’re already aware Google 'GOOGLE22' to receive 22% off Google Licensing when purchased has in place a strict no returns policy on Chrome together with any Chrome OS hardware from Synnex. Education Upgrade and Chrome Enterprise Upgrade. T&Cs Please ensure the domain, product and quantity is correct before placing the order, if you have ● Applies to new POs only questions feel free to reach out to the Synnex team ● Applies to Commercial and NFP SKUs only for assistance. ● Hardware and licensing both must be on the same PO, for the same EU ● Offer ends on 22 December, invoice must be completed by this date ● For further T&Cs please seehere or reach out to [email protected] Channel promotions

Chromebooks + Charging Trolley Deal

Buy any 30 Chromebooks on a single invoice within the Synnex Hero Deck range, get 25% off on a 24 bay Charging Trolley (Save $325 ex.GST)

T&Cs Apply: ● Purchase must be on single invoice ● Chromebooks purchased must be part of the Hero Deck range (at the end of this pack) ● Cannot be used in conjunction with any other Chrome promotion ● Offer valid until 31st December 2020. Seehere for T&Cs or Chromebooks + Charging Trolley Deal contact your Synnex rep for more details Buy any 30 Chromebooks on a single invoice within the Synnex Hero Deck range, get 25% off on a 24 bay Charging Trolley (Save $325 ex.GST)

T&Cs Apply: a single PO, single invoice within the Synnex Hero Deck range Range must be from the devices listed at the end of this deck Cannot be used in conjunction with any other Chrome promotion Contact your Synnex rep for more details Channel promotions

Chrome devices + $1 White Glove Service Deal

Buy any 30 Chromebooks/ get $1 ex.GST white glove service

T&Cs Apply: ● Purchase must be on single invoice ● Chrome devices purchased must be part of the Hero Deck range (at Chrome devices + $1 White Glove Service Deal the end of this pack) Buy any 30 Chromebooks/Chromeboxes get $1 ex.GST white glove service ● Must be on one single domain. ● Cannot be used in conjunction with any other Chrome promotion ● Offer valid until 31st December 2020. Seehere for T&Cs or contact your Synnex rep for more details T&Cs Apply: a single PO, single invoice within the Synnex Hero Deck range Range must be from the devices listed at the end of this deck Must be on one single domain Cannot be used in conjunction with any other Chrome promotion Contact your Synnex rep for more details Channel promotions

50% Off Device & License Bundles

Chrome Starter Kits for Education & Enterprise

Chrome Starter Kits are still available for net-new Chrome customers. As a refresher, the Starter Kit program is available for new customers wanting to test or set up a proof of concept.

The Starter Kit Program gives you a 50% discount on thehardware and software RRP (selected hardware models based on stock availability). Reach out to your Synnex contact for more details, and nominate your customers via the form here.

T&Cs apply. How Chrome Browser and Chrome OS make your organisation’s computing experience more accessible

Channel marketing

How Chrome Browser and Chrome OS make your organisation’s computing experience more accessible

Roughly one billion people, or 15% of the world’s population, have some form of a disability1. Here at Google, one of our core values is providing help to our users and with that, making our products as accessible as possible. We wanted to highlight new and existing accessibility features that you or teams can use while they work on the web and on Chromebooks.

Read up on our new blog on how we’re building Chrome Browser and Chrome OS to have more accessible features for everyone

1. Source: The World Bank, Disability Inclusion Overview, October 2020 How Chrome Browser and Chrome OS make your organisation’s computing experience more accessible

Channel marketing

Watch on demand from November 12: Getting technical with Chrome proof of concepts

Register for our latest Chrome on Air for Partners webinar and watchon demand from November 12th as we dive into getting technical with Chrome proof of concepts.

Join us and hear from Daniel Kane, Chrome Enterprise Partner Success Engineer, as he teaches you to: Feel free to forward this invitation to your colleagues as well. If ● Understand how to deliver a proof of concept for Chrome you have any trouble registering, please fill out thisform . Visit Enterprise Chrome OnAir for Partners to access all webinars in this ● Learn how to identify and document the functional and ongoing series. non-functional requirements, and how to scope a proof of concept ● Understand how to report on the success of the proof of concept, progressing the opportunity to the next stage Register here

today and see you online! Channel marketing

Google Meet features for Education

Catch up on the recently released features that are designed to help educational institutions stay connected, engaged, and safe: integration, breakout rooms, attendance reports, Q&A, polling, 49-tile view, blurred background, and more. Check out the blog. Channel marketing

Google for Education Resources

Recently updated sales and marketing resources on the Partner Advantage portal (you must be logged in to the portal to access)

● What's new with Google for Education deck ● Google for Education distance learning pitch deck ● Google for Education pitch deck

Check out the Partner Advantage portal for more Google for Education resources. Service NSW empowers customers and reduces costs with Chrome Enterprise

Case Studies

Google for Education: Tauranga Girls College Case Study

Tauranga introduces BYOC (Bring Your Own Chromebook) to improve student learning, bridge gaps and involve the school community in learning. Teachers feel more empowered and students are excited by greater levels of collaboration.

Read more here about the challenges and how the adoption of Chromebooks helped solved those challenges and the benefits the school and students are reaping

If you would like to promote your Chrome Enterprise or Google for Education case study, please contact your Google Partner Manager

Voice of the Education User: A seamless transition to online learning for Providence Christian College With a full integration of G Suite for Education and Chromebooks, Providence Christian College was well prepared to deal with the Coronavirus pandemic, which created immediate home-learning.

● Deployed G Suite and Chromebooks in 3 days and saved $500k ● Reduced printing by 50% ● Increased student engagement ● 3 hours to deploy their distance learning strategy

“My students want to learn using Google’s technology. They find it fun and it encourages collaboration.”

Primary Teacher, Amy Chidgzey

Watch their story here. Training

Partner Onboarding Training

Register for our next Partner Onboarding: Nov 11th12noon - 1.30pm (AEDT) Designed to equip new Resellers to begin their Chrome journey with us! Are you a new partner? Register for our next Partner Onboarding: November 11th 2 PM - 3:30 PM (NZDT) Designed to equip new Resellers to begin their journey with us!

Who should attend? This training is mandatory for new resellers and an optional refresher for existing partners. We’ll introduce Chrome Enterprise, Google for Education and share resources to support your success, including recommended next steps. Training

Prospecting: Technical Training

Register for our prospecting technical training that will provide sales enablement to pre-sales technical reps to learn about the Chrome OS sales cycle and practice identifying and qualifying opportunities. Quizzes included!

When? November 24th: 2 PM - 4 PM NZDT Online (calendar invite will be sent after registration)

Who should attend? Prospecting: Technical Training, online Nov 24th: 12noon - 2pm (AEDT) Prior Chrome OS knowledge recommended before registering. Business Owners, Sales and Pre-Sales Technical reps What? Sales enablement to support Pre-sales technical reps to learn about the Chrome OS sales Prerequisite to attend: cycle and practice identifying and qualifying prospects. Quizzes included! Must have completed on-demand sales and deployment level 1 credentials (via partner portal) before registering for this prospecting training. Where? Online (calendar invite will be sent after registration)

Who should attend? Business Owners, Sales and Pre-Sales Technical reps Product News

Pricing and annual foreign exchange Pricing and annual foreign exchange rate adjustment rate adjustment To ensure a globally consistent pricing model, To ensure a globally consistent pricing model, effective March 9, 2021 effective March 9, 2021 we will be updating the we will be updating the foreign exchange rate of Chrome Enterprise foreign exchange rate of Chrome Enterprise Upgrade, Chrome Education Upgrade, and Upgrade, Chrome Education Upgrade, and Chrome NonprofitUpgrade Chrome Nonprofit Upgrade in local currencies in local currencies across EUR, GBP, AUD and NZD. across EUR, GBP, AUD and NZD. There will also be a price increase for the Chrome Education and There will also be a price increase for the Chrome Education and Nonprofit Upgrade. Nonprofit Upgrade.

You can learn more about why prices are being You can learn more about why prices are being updated, what you as a updated, what you as a partner need to do to partner need to do to prepare for these changes, and how you can prepare for these changes, and how you can message this to your customers by watching our on-demand webinar message this to your customers by Registering on Chrome OnAir for Partners. to access a recent recording of Chrome OnAir for Partners. Product News

Important Printing update. Important Printing update. Cloud print is being switched off so please contact your customers and help them Cloud print is being switched off so please contact your customers migrate to the native printing apps in and help them migrate to the native printing apps in Chrome. Google Chrome. will no longer be supported as of December 31, 2020. Cloud Print will no longer be supported as of December 31, 2020. Beginning January 1, 2021, devices across all operating systems will not be able to Beginning January 1, 2021, devices across all operating systems will not print using Cloud Print. For Chrome be able to print using Cloud Print. For Chrome devices, admins can use devices, admins can use the Admin console the Admin console to set up CUPS for printing to local and network to set up CUPS for printing to local and printers. network printers. Please see the help page at For more information and for a list of print partners, please see the https://support.google.com/chrome/a/answ help page here. er/9633006?hl=en&ref_topic=9046568 Stock Update: ACER

Vendor Screen Standard RRP Stock Synnex Code Specifications SOH On Order Qty Next ETA (Incl.GST) Code Size Dealer Buy status (ex.GST)

CXI3(DT.Z11SA.00 DT.Z11SA.0 ACER CXI3 CELERON 3875U 1.9GHZ 4GB DDR4 32GB SSD HDMI 200+ $365.00 $599.99 In Stock 7-B22) 07-B22 USB2.0 USB TYPEC WIRELESS+BT CHROME OS 3YR WARRANTY

NX.H8WSA. ACER CHROMEBOOK C733T CELERON N4020 4GB DDR4 11.6"HD IPS 1366X768 C733T-C9QK 11.6" 10+ $454.35 $699.99 In Stock 003 TOUCH 32GB EMMC SD BT WIRELESS CHROME OS 3YR WAR

NX.HPXSA. ACER CHROMEBOOK SPIN 511 R752TN-C4XU CELERON N4120 4GB 11.6"HD MULTI R752TN-C4XU 11.6" 10 $511.96 $899.99 In Stock 001 TOUCH STYLUS 32GB EMMC UHD USB3.1 HDMI OR VGA CHROME OS 1YR WAR

NX.H8VSA. ACER CHROMEBOOK C733-C98V CELERON N4020 4GB DDR4 11.6"HD 1366X768 C733-C98V 11.6" 100+ 200+ End of Nov $342.39 $419.99 In Stock 004 32GB EMMC SD BT CHROME OS 1YR WAR

NX.H8VSA. ACER CHROMEBOOK C733 CELERON N4120 4GB DDR4 11.6"HD 1366X768 32GB C733-C08J 11.6" 100+ $347.83 $499.99 In Stock 003 EMMC OP USB TYPEC/GEN 1 WIRELESS CHROME OS 1YR WAR

For device availability, stock on hand and pricing, please contact your Synnex Account Manager Stock Update: ASUS

Standard RRP Stock Synnex Code Vendor Code Specifications Notes SOH (Incl.GST) Dealer Buy status (ex.GST)

CHROMEBOX2-G018 90MS00G1-M ASUS CHROMEBOX 2 FOR MEETING LCB I7-5500U 2X2GB RAM 16GB M.2 SSD HDMI/DISPLAYPORT TPM READY Special 2 $399.00 $1,299.99 In Stock U 00180 DUAL-BAND WIFI-AC USB3.0X4 CARD READER 1 YEAR

90MS0201-M ASUS GQE10A-B7014UN GOOGLE MEET HARDWARE STARTER KIT I7-8550U 4GB 32GB SSD REMOTE CONTROLLER, SPEAKER GQE10A-B7014UN Special 10 $2,750.00 $3,299.00 In Stock 00140 MIC, 4K CAMERA, CHROME OS (HMH LICENSE REQUIRED)

For device availability, stock on hand and pricing, please contact your Synnex Account Manager Stock Update: Lenovo

Standard RRP Stock Synnex Stock Code Vendor Part Screen Specifications SOH On Order Next ETA Standard Dealer RRP (Incl GST) Synnex Synnex Code Vendor Code Specifications Notes SOH Dealer Buy (Incl.GST) status Number Size Qty Buy (ex.GST) stock (ex.GST) status

CHROMEBOX2-G018 90MS00G1-M ASUS CHROMEBOX 2 FOR MEETING LCB INTEL I7-5500U 2X2GB RAM 16GB M.2 SSD HDMI/DISPLAYPORT TPM READY Lenovo 14e Chromebook, AMD A4-9120C (1.60 GHz, 1 MB), 14.0 1920x1080 14.0 1920x1080, 200+ $350.52 $599.95 In Stock Special 2 $399.00 $1,299.99 In Stock U 00180 DUAL-BAND WIFI-AC USB3.0X4 CARD READER 1 YEAR 81MH000YAU-14e 81MH000YAU 14.0" Google Chrome, 4.0GB, 1x32GB EMMC, Mineral Grey, Integrated AMD, QCA6174A(2x2)AC, 720p HD Camera, 3 Cell Li-Pol 57Wh, 1 Year Depot

90MS0201-M ASUS GQE10A-B7014UN GOOGLE MEET HARDWARE STARTER KIT I7-8550U 4GB 32GB SSD REMOTE CONTROLLER, SPEAKER Lenovo 100e Chromebook 2nd Gen, Intel Celeron N4020 (1.10 GHz, 4 MB), 11.6 1366x768 11.6 0 0 Available on request $319.59 $499.95 No Stock GQE10A-B7014UN Special 10 $2,750.00 $3,299.00 In Stock 00140 MIC, 4K CAMERA, CHROME OS (HMH LICENSE REQUIRED) 81MA000SAU -100e 81MA000SAU 11.6" 1366x768, Google Chrome, 4.0GB, 1x32GB EMMC, Gray, Intel UHD 600, Intel9560ac+BT, 720p Camera , 3 Cell Li-Pol 42Wh, 1 Year Depot

LENOVO EDU 100E CHROMEBOOK 2ND GEN, AMD A4-9120C, 11.6", 4GB, 32GB EMMC, 200+ 0 $302.06 $499.95 In Stock 82CD0000US-100e AMD 82CD0000US 11.6" GRAY, AMD RADEON R4, GOOGLE CHROME, 1 YEAR DEPOT

Lenovo 300e Chromebook 2nd Gen, AMD A4-9120C (2.40 GHz, 1 MB), 11.6 1366x768 11.6 200+ 0 $396.91 $589.95 In Stock 82CE0007US-300E 82CE0007US 11.6" 1366x768, Google Chrome, 4.0GB, 1x32GB eMMC, Black, Integrated AMD Radeon R4, Intel9560ac+BT, 720p Camera , Micro SD CR, 3 Cell Li-Pol 42Wh, 1 Year Depot

Lenovo 500e Chromebook 2nd Gen, Intel N4100 (1.10 GHz, 4 MB), 11.6 1366x768 11.6 0 200 End Nov $474.23 $709.95 No Stock 81MC001EUS-500E 81MC001EUS 11.6" 1366x768, Google Chrome, 4.0GB, 1x32GB EMMC, Gray, Intel UHD 600, Intel9560ac+BT, 720p Camera , 3 Cell Li-, 1 Year Depot

Lenovo 10e Chromebook/ Iron Grey/ 10.1" WUXGA (1920 x 1200) IPS/MediaTek MT8183 (up to 0 50 mid Nov $443.30 $659.95 No Stock 2.0GHz)/Integrated ARM Mali-G72 MP3 GPU / 4GB DDR4 1866MB/ 32GB EMMC/ 720P HD 82AQ0002AU-10e 82AQ0002AU 10.1" Camera/ No FPR/ Qualcomm QCA6174A 2x2AC + Bluetooth/ 3 Cell 57WH Internal/ 45W USB-C 3PIN/ Google Chrome/ 1 Year Depot

Lenovo 10e Chromebook/ Iron Grey/ 10.1" WUXGA (1920 x 1200) IPS/MediaTek MT8183 (up to 0 0 Available on request $391.75 $579.95 No Stock 2.0GHz)/Integrated ARM Mali-G72 MP3 GPU / 4GB DDR4 1866MB/ 32GB EMMC/ Camera 82AQ0003AU-10e 82AQ0003AU 10.1" Front 2.0MP / Rear 5.0MP/ No FPR/ Qualcomm QCA6174A 2x2AC + Bluetooth/ 3 Cell 57WH Internal/ 45W USB-C 3PIN/ Google Chrome/ 1 Year Depot

For device availability, stock on hand and pricing, please contact your Synnex Account Manager Stock Update: Google

Standard RRP Stock Synnex Code Vendor Code Specifications Notes SOH (Incl.GST) Dealer Buy status (ex.GST)

PIXELBOOK-GO(GA Go Enterprise, 1PC, 13.3"" FHD Touch, Intel Core i5, 8G RAM , 128G SSD, 2xUSB-C, 802.11 AC, Chrome OS, 2YR WTY (5 GA00522-AU Special 30 POA $1,599.00 In Stock 00522-AU)-1PC pcs per pack, MOQ 1 pack)

For device availability, stock on hand and pricing, please contact your Synnex Account Manager Google SKUs/Upgrade price

Reseller Buy RRP Synnex Code Google Licensing Description Licensing Term End-User Type (ex GST) NZD (Inc GST) NZD

Hangout Meets 64721 CROS-CFM-SW-DIS-STD GOOGLE HANGOUT MEETS HARDWARE (HMH) 12 Months All $287.00 $375.00 Hardware MANAGEMENT LICENSE - 12 MONTHS Licensing

64887 CROS-SW-DIS-EDU CHROME ENTERPRISE LICENSING FOR EDUCATION: Perpetual Education $34.90 $49.00 PERPETUAL LICENSE

67320 CROS-SW-DIS-GRT CHROME ENTERPRISE LICENSING - NOT FOR PROFIT Perpetual Not for Profit $34.90 $49.00 Chrome (NFP) : PERPETUAL LICENSE Enterprise Licensing 72191 CROS-SW-DIS-12MO-STD CHROME ENTERPRISE LICENSING FOR BUSINESS: 12 12 Months Commercial $57.40 $75.00 MONTH LICENSE

64886 CROS-SW-DIS-STD CHROME ENTERPRISE LICENSING FOR BUSINESS: Perpetual Commercial $172.00 $229.00 PERPETUAL LICENSE

Chrome Education 78330 CROS-SW-MNZ-DIS-EDU CHROME EDUCATION LICENSING THROUGH Perpetual MOE FREE FOR ELIGIBLE Licensing (MOE Project) MINISTRY OF EDUCATION - PERPETUAL SCHOOLS

Chrome Browser 81007 CROS-CBES-DIS-12MO-STD CBES / Chrome Browser Enterprise Support: 12 month 12 Months All $4.52 $5.99 Support license (MOQ 1000 units)

For device availability, stock on hand and pricing, please contact your Synnex Account Manager Ordering Process

1 2 3 4 5

Reseller (you) is to complete It is highly important to ensure In conjunction, reseller is to Off-Domain Email Address (on Once the process is complete, the below Google Form, the that the correct primary send an official purchase order Google Form) is the Synnex will process your purpose of this form is to domain information is (PO) to your Synnex internal end-user’s secondary email purchase and expected identify key ordering populated in the Google Form, account manager with outside of their organisation turnaround time is typically 1-2 information for both the if you have any queries, please matching PO Number, Product domain, it is used as a safety working days. Google will send Reseller and the end-user email the Google Team @ Code and quantities to what measure when the end-user is automated licensing details Synnex you’ve submitted to Google locked out of their domain directly to your end-user, while Google Form · Reseller (you) is to complete the below Google Form, the purpose of this form is to identify key ordering information for both the Reseller and the end-user Form email. copying you on the email.

Google Form Email Synnex Details on your PO and the Without an off-domain email Synnex invoice to reseller will Google Form submission address, Google not be able to typically appear on your

should match 100%, should deploy your licensing order Synnex web login a day later · It is highly important to ensure that the correct primary domain information is populated in the Google Form, if you have any queries, please email the Google Team @ Synnex there be any discrepancies,

your Synnex account manager email Synnex will contact you to clarify

· In conjunction, reseller is to send an official purchase order (PO) to your Synnex internal account manager with matching PO Number, Product Code and quantities to what you’ve submitted to Google Form

· Details on your PO and the Google Form submission should match 100%, should there be any discrepancies, your Synnex account manager will contact you to clarify

· Off-Domain Email Address (on Google Form) is the end-user’s secondary email outside of their organisation domain, it is used as a safety measure when the end-user is locked out of their domain email.

Without an off-domain email address, Google not be able to deploy your licensing order

· Once the process is complete, Synnex will process your purchase and expected turnaround time is typically 1-2 working days. Google will send automated licensing details directly to your end-user, while copying you on the email.

Synnex invoice to reseller will typically appear on your Synnex web login a day later No returns policy

Quick Reminder: As you’re already aware Google has in place a strict no returns policy on Chrome Education Upgrade and Chrome Enterprise Upgrade.

Please ensure the domain, product and quantity is correct before placing the order, if you have questions feel free to reach out to the Synnex team for assistance. Key contact list

Synnex Google Sales Order & invoicing enquiries Johnson Ko [email protected] [email protected]

Chrome Enterprise LinkedIn: Synnex Google Site https://www.linkedin.com/showcase/chrome https://www.synnex.com.au/GO/NZ/Google -enterprise/ -Cloud/ Thank you!