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Salary Survey 2013 Domestic, International Salary Survey and Country Cost Analysis Disclaimer: This salary guides contained herewith have been constructed to represent average salaries across a range of roles and sectors within SME and LSE* organisations. These figures represent annual salaries only and therefore do not include bonuses, pensions, health, stock options or shares, cars or car allowances or any other pay or non-pay benefits.

* SME – Small & Medium Enterprises: up to 250 Employees * LSE – Large Scale Enterprises: Over 250 Employees Contents

Executive Salary Guide Introduction 2 Legal & Compliance 23

Salary Guide Overview 6 Marketing 25

Accountancy & Finance 7 Office Support 27

Banking 10 Retail 29

Engineering 12 Sales 31

HR 17 Science 33

Insurance 19 Supply Chain & Procurement 38

Language Jobs 21 Technology 41

Cpl Salary Survey 2013 1 Executive Salary Guide

Ireland has maintained its competitive edge with respect to foreign direct investment thanks to its positioning as a world renowned knowledge economy. Our young, dynamic and highly skilled workforce makes a favoured destination for many major blue chip multinationals. These businesses choose to headquarter their EMEA operations and European Shared Services here, which is a further affirmation of Ireland’s status. Consequently, this has increased demand for experienced senior and executive management professionals across a wide range of sectors and roles.

With payroll typically representing up to 65% of business costs we see pay scales at all levels continue to come under greater scrutiny. Costs are a critical factor in relation to companies’ decision to hire and expand their business. Ireland’s ability to remain competitive at a salary level is a further contributor to organisations being able to increase headcount and win projects that are competed for on an international level.

This is particularly evident at the Executive and Director level where clear value and leadership is being demanded across every sector as companies have implemented salary reductions, salary caps and bonus freezes over the past couple of years.

There is a heightened level of awareness amongst our client as to the value and impact of leadership and talent in driving competitive advantage and motivating and retaining a winning leadership team is a key differentiator in challenging times.

Cpl Resources plc. placed over 22000 people last year and we support over 1500 client companies, many of whom have supported us in developing the salary data that forms the basis for this guide. I would also like to thank all of our clients for their support, this Executive Salary guide has been created with them in mind. I hope you find it both informative and useful in positioning your business for continued success into 2013 and beyond.

Anne Heraty Chief Executive Officer

2 Cpl Salary Survey 2013 Executive Salary Survey 2013

SME €k p/a LSE €k p/a Financial Services Low High Low High CEO/Managing Director 200 280 280 500 Chief Operating Officer 140 200 200 350 Divisional Director 120 140 140 180 Commercial/Business Development Director 120 180 140 220 Executive Chairman 110 135 135 170

Finance Chief Financial Officer/Financial Director 130 180 180 280 Corporate Finance Director 100 140 140 200 Fund/Financial Reporting Director 100 140 140 180 Investment Director 90 110 140 180 Treasury Director 90 110 130 160 Underwriting Manager 70 90 90 110

Insurance Chief Actuary 170 180 180 240 Head of Compliance 100 120 140 160 Head of Claims 100 130 140 170 Senior Actuary/Pricing Specialist 100 120 140 160

Head of Legal/General Counsel 110 150 150 250 Head of Tax 110 140 140 200 CIO/CTO 100 130 130 180 Head of Risk 100 130 160 180 Head of Regulatory Affairs 100 120 150 170 Marketing Director 80 130 100 140 HR Director 75 120 90 150+

SME €k p/a LSE €k p/a Professional Services/Consultancy Low High Low High CEO/Managing Director 130 180 180 320 Partner (Salaried) 130 180 200 250 Chief Financial Officer/Financial Director 120 160 160 250 Chief Operating Officer 120 145 150 200 CIO 110 125 135 170 Business Development/Commercial Director 100 150 120 175 Executive Chairman 110 135 135 170 Division Director 100 130 130 170 Head of Legal/Compliance (In-House) 100 150 150 250 Head of Tax (In-House) 90 120 130 180 HR Director 75 120 90 150+ * SME – Small & Medium Enterprises: up to 250 Employees * LSE – Large Scale Enterprises: Over 250 Employees Cpl Salary Survey 2013 3 Executive Salary Survey 2013

SME €k p/a LSE €k p/a Retail Low High Low High CEO/Managing Director 90 120 120 250 Marketing Director 90 140 100 160 Chief Operating Officer 85 100 95 140 Director of Retail/Head of Retail 80 120 110 160 Chief Financial Officer/Financial Director 80 120 120 150 Business Development/Commercial Director 80 110 100 150 HR Director 75 120 90 150+ Divisional Director 70 95 95 120 Head of supply chain 70 100 90 120 Procurement Director 70 95 95 155 Executive Chairman (Full-time) 60 70 70 135

SME €k p/a LSE €k p/a Manufacturing (Non Scientific) Low High Low High General Manager 70 100 90 120 Plant Director 80 100 120 150 CIO 95 105 105 125 Finance Director 95 120 120 160 Managing Director 90 120 150 230 Business Development/Commercial Director 90 110 120 140 Operations Director 80 100 120 180 Director of Quality 70 90 90 120 Director of Supply Chain 70 100 90 120 R&D Director 70 90 90 120 Sales/Retail Channel Director 80 100 90 135 Marketing Director 70 95 90 120 HR Director 75 120 100 150+ Executive Chairman (Full-time) 55 70 80 115

SME €k p/a LSE €k p/a Technology Low High Low High CEO/Managing Director 150 175 175 280 CIO 120 140 150 250 Chief Operating Officer 120 140 150 250 Executive Chairman 110 135 135 170 Business Development/Commercial Director 100 150 140 200 Programme Director 100 140 120 160 Marketing Director 90 150 130 170

* SME – Small & Medium Enterprises: up to 250 Employees * LSE – Large Scale Enterprises: Over 250 Employees

4 Cpl Salary Survey 2013 SME €k p/a LSE €k p/a Non - Profit/Public Sector Low High Low High CEO/Managing Director 85 95 110 145 CIO 70 80 85 115 Chief Financial Officer/Financial Director 70 90 90 130 Chief Operating Officer 70 90 90 125 Head of Fund Raising 70 100 90 140 Marketing Director 75 100 90 150 HR Director 55 70 65 100 Executive Chairman 50 55 55 70

SME €k p/a LSE €k p/a Pharmaceuticals Low High Low High CEO/Managing Director 150 175 250 420 General Manager 100 120 150 180 Chief Operating Officer 110 130 160 230 Chief Financial Officer/Financial Director 100 150 150 230 Plant Director 90 110 120 150 Executive Chairman 100 125 13 145 CIO 95 120 135 160 Regulatory Affairs Director 95 130 130 170 Director of R&D 80 100 120 150 Director of Quality 90 120 90 150 Commercial/Business Development Director 80 150 150 220 Head of Supply Chain 80 110 110 150 Director of Manufacturing 80 130 130 180 Engineering Director 80 130 130 180

SME €k p/a LSE €k p/a Agri - Food Low High Low High CEO/Managing director 120 150 200 350 General Manager 100 120 110 150 Business Development/Commercial Director 85 120 110 150 Chief Financial Officer/Financial Director 90 115 125 160 Chief Operating Officer 80 110 110 150 Director of Quality 60 90 90 120 R & D Director 70 90 100 120 Manufacturing Director 80 110 120 160 Supply Chain Director 80 110 110 145 Executive Chairman 70 80 80 110 Plant Director 70 90 100 120

* SME – Small & Medium Enterprises: up to 250 Employees * LSE – Large Scale Enterprises: Over 250 Employees

Cpl Salary Survey 2013 5 SALARY Guide

In 2013, our analysis of Ireland’s economic conditions suggests a gradual move towards consumer confidence and stability. Thus far, jobs growth has seen a moderate but measurable rise with the majority of it coming from Ireland’s IT & Finance sector, which continues to be a source of significant employment creation due to the on-going skills shortage. Additionally, Ireland’s indigenous entrepreneurs continue to drive the country’s innovative direction with a number of start-ups generating exciting new employment opportunities. The European Commission has also predicted that Ireland may experience economic expansion by the end of 2013, accelerating beyond the European average to 1.1%. In Ireland there is still a two tiered element to the jobs market where continued growth within the FDI and large multi-nationals is not being matched across all industry sectors. In an attempt to support growth in these areas, the Irish government has recently launched a new €175m Seed and Venture Capital Scheme, which seeks to provide additional funding for high-growth Irish companies Ireland has been ranked as the fifth ‘Best to Invest’ Nation in Western in 2012 by International magazine Site Selection. Ireland is followed by the UK, Germany, Austria, Switzerland and Italy with topping the charts in terms of metropolitan areas. The magazine determines its criteria for attractive investment locations based on business environment, business risks, foreign direct investment, infrastructure and expanded facilities. A more recent global competitiveness report has ranked Ireland in 3rd place for availability of skilled labour and first for flexibility and adaptability of its workforce. This has led to a large number of FDI’s organisations locating here and significant growth is being experienced in sectors like ICT, Finance and Pharmaceuticals as highly skilled employees are sought to fill vacancies. The recruitment landscape remains largely driven by the demand for temporary and contract employees, although there has been a measurable rise in the recruitment of permanent and full time workers. We expect this trend to continue as business leaders become more comfortable with the growing economic stability, allowing them to make long-term strategic decisions. Anne Heraty Chief Executive Officer

6 Cpl Salary Survey 2013 Accountancy & FINANCE

Careers Register has successfully placed over 212 candidates in Accountancy and Finance roles in the last 12 months. The Industry and Commerce Sector in 2013 has seen a rise in the demand for qualified candidates with two to four years of post qualification experience especially in the FMCG space. The market is particularly buoyant with candidates benefiting from competitive salary offers and a variety of opportunities. As of 2012, there has been a gradual increase in recruitment activity for Financial Controller/Finance Director level positions. There is however an increase in “New Start Up” organisations, which is a positive in the current market place. The main hub of activity across permanent and temporary recruitment has emerged from Multinational Companies who have an on-going requirement for candidates. At the more junior level there has been a measurable increase with a demand for candidates who possess a second language being of great benefit, these roles include Accounts Payable/Accounts Receivable/Credit Control and Accounts Assistants. Practice, Tax & Audit Auditors remain in demand right across the ‘Big 4’ and larger firms, with positive signs from practices retaining higher numbers of newly qualified ACA’s on a year- on-year basis. There remains a strong demand for Tax professionals across both Irish Plc’s and Multinationals, with commercially focussed Accountants who have completed their AITI exams a popular requirement.

* Careers Register part of the Cpl Group has provided the salary figures and industry insight

Cpl Salary Survey 2013 7 Accountancy & Finance Salary Guide 2013

National €k p/a Audit & Practice Low High Audit Partner 120 250 Audit Director 85 120 Senior Manager Audit 70 85 Audit Manager (2 yrs PQE) 55 70 Assistant Manager (1 yr PQE) 45 55 Audit Senior Big 4 43 45 Company Secretary (2-4 yrs PQE) 38 50 Audit Senior General Practice 35 43 Company Secretary (<2 years experience) 33 38 Audit Semi-Senior 24 35 Audit Junior 17 25 Graduate ACA 17 22

Tax Low High Tax Manager 55 80 Tax Accountant 40 60

Accounts Payable Low High Accounts Payable Manager 45 65 Senior Account Payable/Team Leader 33 38 Junior Accounts Payable 26 28

Accounts Receivable/Credit Control/Payroll Low High Credit Control Manager 45 65 Credit Control Team Leader 35 40 Senior Accounts Receivable 33 38 Junior Accounts Receivable 26 30 Senior Accounts Assistant 32 38 Junior Accounts Assistant 27 30 Senior Credit Control (3+ yrs exp) 30 35 Senior Payroll administrator (2 yrs +) 30 40 Junior Payroll administrator (up to 2 yrs exp) 28 30

Permanent Finance Low High Financial Controller 80 120 Finance Manager 55 70 Senior Accountant/Group Accountant (3-5 yrs PQE) 50 65 Financial Accountant (2 yrs PQE) 45 55 Management Accountant (2 yrs PQE) 45 55 Cost Accountant (2 yrs PQE) 45 55 Project Accountant 50 65

8 Cpl Salary Survey 2013 Permanent continued National €k p/a Qualified Low High Systems Accountant (Qualified) 45 55 Systems Accountant (Part-Qualified) 35 45 Treasury Accountant 45 55 Senior Financial Analyst 55 68 Financial Analyst 45 58 Senior Business Analyst 50 65 Business Analyst 45 55 Newly Qualified Accountant 45 50

Part Qualified Low High Part-Qualified - Level 3 Finalist (3+years exp) 35 45 Part-Qualified - Level 2 (2-3 years exp) 32 38 Part-Qualified - Level 1 (1 years exp) 25 32 Assistant Accountant 30 35 Trainee Accountant 19 25

Contract National €k p/a Finance Low High Finance Manager 28.5 41.6 Senior Accountant/Group Accountant (3-5 yrs PQE) 26.5 33.8 Financial Accountant (2 yrs PQE) 23.4 28.5 Management Accountant (2 yrs PQE) 23.4 28.5 Cost Accountant (2 yrs PQE) 23.4 28.5 Project Accountant 26 31.5

Qualified Low High Systems Accountant (Qualified) 23.4 35.5 Systems Accountant (Part-Qualified) 18.2 23.4 Treasury Accountant 23.4 28.5 Senior Financial Analyst 28.5 33.8 Financial Analyst 26 30.2 Senior Business Analyst 26 30.2 Business Analyst 26 31.5 Newly Qualified Accountant 21 26

Part Qualified Low High Part-Qualified - Level 3 Finalist (3+years exp) 18.2 23.4 Part-Qualified - Level 2 (2-3 years exp) 16.6 19.75 Part-Qualified - Level 1 (1 years exp) 14 15 Assistant Accountant 13.5 18.2 Trainee Accountant 10 14.5

Cpl Salary Survey 2013 9 BANKING

Careers Register has placed over 308 candidates in banking roles over the last 12 months. At present banking roles in Ireland are becoming more specialist and are seeking a stronger uplift in mid to senior appointments in the last 12 months across strategy management, change management and SEPA. QFA qualified candidates are in strong demand in the areas of portfolio management, underwriting, arrears management and home loan collections with all the mainstream banks recruiting heavily in the temp and contract space. Within the funds space there is a consistent demand for experienced candidates across fund accounting , transfer agency, AML and Compliance, business analysis and project management. There is continued interest from abroad, with fund administrators attracted to Irish waters by the availability of strong, well-educated talent. There has been a slight uplift within treasury, with companies now starting to hire within the treasury operations space which has been a little quiet over the last 2-3 years. Candidates with quantitative analysis experience and PHD with disciplines such as Maths and Stats are now in high demand within the banking circles. Careers Register are currently seeing more niche-type roles with significant opportunities available within the banking and financial services sector. Although the majority of retail banks have been hiring on the temp/contract side, there as been a slight increase on permanent headcounts and contract staff being offered extension of contracts, which is a positive sign for the future.

* Careers Register part of the Cpl Group has provided the salary figures and industry insight

10 Cpl Salary Survey 2013 Banking Salary Guide 2013

National €k p/a Funds Low High Manager - Fund Accounting 60 70 Transfer Agency Manager 55 70 Transfer Agency Team Leader 45 55 Supervisor - Fund Accounting 45 50 Senior Fund Accountant 38 45 Fund Accountant 30 35 Fund Administrator 26 32 Transfer Agency 26 35 Operations Low High Credit Risk Management 70 90 Relationship Manager 60 70 Portfolio Manager 60 75 Compliance Manager 55 90 Account Manager 50 60 Credit Analyst 40 48 Credit Underwriter 37 45 Compliance Specialist 30 55 Trustee, Income & Corporate Actions Low High Graduate 12-24 26 28 Graduate - entry level role. No exp 24 26 Mortgages Low High Mortgage Underwriters 35 50 Mortgage Advisors 28 38 Mortgage Administrators 25 30 Treasury Low High Treasury Manager 65 80 Treasury Specialist 40 50 Treasury Administrator 28 35 Trustee Low High Trustee Manager 60 75 Trustee Supervisor 50 55 Trustee Senior Administrator 32 38 Trustee Junior Administrator 28 32 Settlements Low High Settlements Manager 55 60 Settlements Supervisor 40 47 Settlements Administrator 28 33 Corporate Actions Low High Corporate Actions (3-5 yrs. exp) 35 40 Corporate Actions (1-3 yrs. exp) 28 33 Customer Services Low High Customer Service (1-2 yrs. exp) 23 26 Banking Administrator 23 30 Customer Service (entry level, no experience) 21 23 Data Entry 20 25

Cpl Salary Survey 2013 11 engineering

Cpl’s Engineering division has observed an exponential increase in the demand for qualified engineers in the year to date. The Cpl Group has placed over 421 candidates in engineering roles over the last 12 months. The highest demand has been in the pharmaceutical, biotechnology and medical device sector and this has been witnessed on a global-scale. In the past 12 months, there has been major construction and expansion projects on a number of the existing manufacturing sites, which indicates the confidence that foreign investment companies have in Ireland.

There has also been a significant requirement for engineering staff across the Manufacturing, R&D, Electronic, Semi-Conductor, Oil & Gas, Precision Engineering, Tool-Making and Automotive industries. Cpl has greatly increased its global footprint in the engineering space and is currently recruiting staff in locations including Ireland, Northern Ireland, UK, US, Nigeria, Norway, Sweden, Poland, Hungary, , China, Tunisia and Canada.

The recent recession did have an impact on the engineering market and as a result, engineering staff are now widely dispersed across the globe depending on where the next project is taking place. Cpl has adapted to the changing market in the Engineering industry. We fully recognise the critical importance for our clients to possess the right engineering staff. As a result, we have enhanced our sourcing strategies, networks and technologies and opened offices in strategic geographical areas that allow us to ensure a pipeline of qualified engineers for our clients on a global scale. We are seeing the largest demands emerging for validation and process engineers for permanent and contract roles with two years’ experience plus. The majority of roles that are available require degree qualification in an engineering discipline with the addition of relevant industry experience.

12 Cpl Salary Survey 2013 Engineering Salary Guide 2013

Permanent Dublin €k p/a National €k p/a Engineering Low High Low High CAD Technician 25 45 20 40 Chemical Engineer 30 65+ 30 65+ Civil Engineer 25 55 22 50 Commissioning 35 65+ 35 65+ Controls/Automation Engineer 35 45+ 35 45+ Debug Technician 25 35+ 25 35+ Design Engineer 30 50+ 30 50+ Design Manager 55 80+ 55 80+ Electrical Engineer 30 60 28 65 Electronic Engineer 30 50+ 30 50+ Electronic Technician 28 35+ 28 35+ Engineering Manager 50 80+ 50 80+ Environmental Engineer 30 45+ 30 45+ Facilities Engineer 25 40 28 45 Facilities Manager 28 50 27 50 Facilities Technician 25 40 23 38 Field Service Engineer 28 40+ 28 40+ General Manager 80 120 80 120 H&S Manager 35 55 40 70 Health & Safety Engineer 30 45 28 50 Industrial Engineer 30 45+ 30 45+ Instrumentation Engineer 30 45+ 30 45+ Instrumentation Technician 28 35+ 28 35+ Lean Six Sigma Engineer 30 60+ 30 60+ Maintenance Engineer 30 45+ 30 45+ Maintenance Manager 40 60+ 40 60+ Maintenance Technician 25 35+ 25 35+ Manufacturing Engineer 28 42+ 28 42+ Manufacturing Technician 25 35+ 25 35+ Mechanical Engineer 30 45+ 30 45+ Mechanical Technician 25 35+ 25 35+ NPD Manager 40 55+ 40 55+ NPD Technologist 26 45 26 45 Operations Manager 55 70+ 55 70+ Process Engineer 30 65+ 30 65+

Cpl Salary Survey 2013 13 Engineering Salary Guide 2013 (continued)

Permanent continued Dublin €k p/a National €k p/a Engineering Low High Low High Process Improvement Engineer 30 60+ 30 60+ Process Improvement Manager 60 70+ 60 70+ Process Technician 25 35+ 25 35+ Production Engineer 30 45+ 30 45+ Production Manager 40 60+ 40 60+ Project Engineer 30 45+ 30 45+ Project Manager 45 65+ 45 65+ QA/QC Technician 28 35+ 28 35+ Quality Engineer 35 50 37 58 Quality Manager 50 80+ 50 80+ Quality Technician 28 35+ 28 35+ Technical Manager 55 70+ 55 70+ Test Engineer 25 35+ 25 35+ Validation Engineer 35 65 35 65

Contract National €p/hour Engineering Low High CAD Technician 15 25 Chemical Engineer 40 60 Civil Engineer 20 35 Commissioning 38 60 Controls/Automation Engineer 40 62 Debug Technician 15 20 Design Engineer 15 25 Design Manager 30 60 Electrical Engineer 25 45 Electronic Engineer 35 40 Electronic Technician 20 30 Engineering Manager 50 80 Environmental Engineer 20 30 Facilities Engineer 40 50 Facilities Manager 50 65 Facilities Technician 20 30 Field Service Engineer 15 20 General Manager 35 45

14 Cpl Salary Survey 2013 Contract continued National €p/hour Engineering Low High H&S Manager 40 60 Health & Safety Engineer 35 50 Industrial Engineer 40 45 Instrumentation Engineer 40 60 Instrumentation Technician 15 30 Lean Six Sigma Engineer 40 60 Maintenance Engineer 40 50 Maintenance Manager 50 60 Maintenance Technician 20 30 Manufacturing Engineer 40 50 Manufacturing Technician 20 30 Mechanical Engineer 40 60 Mechanical Technician 20 30 NPD Manager 50 65 NPD Technologist 15 30 Operations Manager 55 70 Process Engineer 40 60 Process Improvement Engineer 40 60 Process Improvement Manager 55 70 Process Technician 15 20 Production Engineer 40 50 Production Manager 55 65 Project Engineer 50 60 Project Manager 55 70 QA/QC Technician 15 20 Quality Engineer 40 55 Quality Manager 50 65 Quality Technician 20 30 Technical Manager 40 60 Test Engineer 25 35 Validation Engineer 40 60

Cpl Salary Survey 2013 15 Construction Salary Guide 2013

National €k p/a Construction - Design Low High Project Director 50 90 Design Manager 45 65 Project Manager 45 75 Electrical Engineer 30 80 Mechanical Engineer 28 70 Geotechnical Engineer 28 70 Quantity Surveyor 25 55 Civil Engineer 25 50 Structural Engineer 25 50 Building Services Engineer 25 55 Roads/Highway Engineer 25 60 Water/Wastewater Engineer 25 55 Environmental Engineer 22 45 Building Surveyor 20 45 CAD Technician 16 40

Construction - Build Low High Project Manager 40 60 Site Manager 40 65 Health & Safety Manager 35 65 Site Foreman# 30 50 Electrical Engineer 28 65 Mechanical Engineer 26 60 Project Engineer 25 60 Contracts Manager 25 60 Estimator 25 65 Health & Safety Officer 25 50 M&E Coordinator 25 55 M&E Engineer 25 55 Resident Engineer 25 70 Roads/Highways Engineer 25 55 Site Engineer 23 45 Quantity Surveyor 23 60

16 Cpl Salary Survey 2013 HR

Cpl HR has placed over 100 candidates in temporary, permanent and control roles in the last 12 months. We recruit mainly at a local level in Ireland but also internationally, with the ability to source candidates from all geographical locations.

There has been a significant rise in the number of permanent roles as opposed to fixed term contract and temp positions over the past year. Cpl HR recruit across all sectors, which includes industries such as online, medical, pharmaceutical, engineering, telecoms, retail, sales, services, banking and finance.

Due to growing client demand, Cpl has increased its headcount in the team and now has five specialist recruiters for the sector, making it the largest HR recruitment team currently in Ireland.

Our market analysis has indicated that the primary areas of growth in the HR space are in specialised roles such as Learning and Development, Compensation and Benefits, Reward Managers, HRIS Analysts and Technical Sourcers. Additionally, demand for HR Generalist and HR Business Partner roles has remained largely consistent with only minor growth in the latter part of the 2012.

The organisations recruiting are predominately large Multinationals and new companies opening or expanding in Ireland, with the Online, Pharma, IT and Gaming segments representing growth areas. We have also seen an increase in the need for Shared Services experience due to a lot of international companies moving to this model.

Cpl Salary Survey 2013 17 HR Salary Guide 2013

Dublin €k p/a National €k p/a General Low High Low High HR Director 95 150+ 90 140+ Senior HR Manager 70 120 60 120 HR Manager 55 120 45 100 Senior HR Business Partner 65 90 55 85 HR Business Partner 45 70 45 70 ER Manager 50 80 40 70 IR Manager 50 80 40 70 HR Generalist/Specialist 35 45 28 40 HR Administrator 23 35 21 35

Recruitment Low High Low High Head of Recruitment 80 130 80 120 Recruitment Manager (In-House) 55 80 45 75 Recruitment Specialist (In-House) 35 65 32 55 Technical Recruiter 40 65 35 65 Recruitment Administrator 25 35 23 35

Training Low High Low High Head of Talent & OD 80 130 80 120 Learning & Development Director 75 120 70 120 Learning & Development Manager 50 75 35 60 Training & Development Manager 45 75 35 60 Learning & Development Specialist 45 60 45 60 Training Specialist 35 55 35 55 Technical Trainer 40 60 40 60 Training Coordinator 25 35 21 35

Reward/Compensation & Benefits Low High Low High Head of Reward or C&B 100 150 100 150 Comp & Benefits Manager 70 120 70 120 Comp & Benefits Specialist 40 70 40 70 Comp & Benefits Administrator 25 45 25 45

HRIS Low High Low High HRIS Manager 50 80 50 80 HRIS Specialist 40 60 40 60 HRIS Administrator 30 45 30 45

18 Cpl Salary Survey 2013 INSURANCE

Careers Register has placed over 102 candidates in Insurance roles over the last 12 months. The Insurance market is currently experiencing one of the most challenging yet interesting periods of its history in Ireland. In an increasingly competitive environment, several of the larger composites have sought to achieve their strategic objectives by realigning and repositioning themselves from both a Commercial and Personal Lines perspective.

It is clear that as a result of the increase in Home, Motor & Travel Insurance being sold either online or over the phone, there has been a steady decline in recent years of hiring Underwriters and Brokers in this space. In contrast, their Commercial counterparts are in high demand as Insurers and Brokers look to consolidate and strengthen their market share by hiring technically astute, business development focussed underwriters and experienced brokers with significant market followings.

From a claims perspective, although the volume of claims has been in decline, there has been a significant increase in the quantum paid out, driving a strong demand for experienced claims handlers, particularly those with complex & litigated claims exposure.

There has been a decline in demand for reinsurance skills, with other areas of the market such as Captive and Actuarial seeing a considerable requirement for their expertise. The on-going project to implement Solvency II across the industry has resulted in a spike in demand for experience SII Actuaries and newly Qualified Non- Life Actuaries.

* Careers Register part of the Cpl Group has provided the salary figures and industry insight

Cpl Salary Survey 2013 19 Insurance Salary Guide 2013

National €k p/a Life Assurance Low High Senior Life Underwriter 55 75 Pensions Manager 50 95 Life Underwriter 3+ yrs 37 65 Life & Pensions Consultant 30 45 Life Underwriter 0-3 yrs 30 37 Pensions Administrator 3+ yrs 30 40 Life Administrator 0-3 yrs 25 32 Pensions Administrator 0-3 yrs 25 35

Non Life Insurance Low High Underwriting Manager 70 120 Claims Manager 60 90 Senior Underwriter 10+yrs 70 90 Senior Loss Adjuster 50 80 Commercial Underwriter 5+yrs 45 60 Corporate Broker 35 55 Underwriter 3+ yrs 35 45 Loss Adjuster 30 45 Senior Claims 5+yrs 30 50 Senior Administrator 30 55 Underwriter 0-3 yrs 28 35 Insurance Broker 25 35 Junior Underwriter 25 35 Junior Administrator 25 29 Claims 0-3yrs 24 30

Captives Low High Captive Underwriter 50 80 Captive Account Manager 45 70

Reinsurance Low High Reinsurance Manager 65 85 Reinsurance Underwriter 55 70 Reinsurance Claims 40 70

Actuarial Low High Trainee Actuary (Graduate) 30 35 Part Qual Actuary (5 exams left) 40 55 Part Qual Actuary (2 exams left) 65 75 Newly Qualified Actuary 80 90 Qualified Actuary (5yrs pqe) 110 140

20 Cpl Salary Survey 2013 Language Jobs

Cpl Language jobs successfully placed over 1,000 multilingual candidates in the past 12 months, with 25% of these candidates relocating from abroad. With some of the world’s largest multinationals basing their EMEA headquarters in Ireland and a more mobile workforce, there are excellent opportunities available to candidates who speak a second language fluently.

Currently the market is predominantly focused on European languages with a particular emphasis on German and Nordic. However we have recently witnessed a steady increase in demand for Turkish, Hebrew and Asian languages and this is a trend we expect to continue.

Opportunities exist across all sectors with a particular emphasis on sales where we are primarily recruiting Dutch, German and Nordic candidates for online media and IT companies in positions ranging from pure lead generation/new business to account managers for existing businesses. Many leading online companies are seeking graduates with strong analytical backgrounds; the primary demand here is for Turkish, Hebrew and Asian languages. Finance is a growth area with companies basing their SSC’s here in Ireland and recruiting across all European languages.

While clients are often looking for candidates with experience in their specified area, there are also a whole host of opportunities available to candidates seeking their first international job opportunity in the area of customer service/technical support. These roles are recruited from all languages including French, Spanish, Italian, German, Swedish, Norwegian, Dutch, Finnish, Polish, Hungarian and Czech.

Cpl Salary Survey 2013 21 Language Jobs Salary Guide 2013

Dublin €k p/a National €k p/a Call Centres Low High Low High Call Centre Manager 55 80+ 55 70 Customer Service Manager 45 55 40 60 Customer Service Team Leader 28 45 25 42 Customer Service Team Leader & Language 30 38 27 37 Customer Service Agent 19 28 19 26 Customer Service Agent & Language 20 28 20 26 Account Manager 26 30 26 30 Account Manager & Language 28 32 28 32

Dublin €k p/a National €k p/a Languages Low High Low High Technical Support 1st level no language 20 24 19 22 Technical support 1st level with language 22 24 20 25 Technical support 2nd level with language 28 30 26 28 Call centre Team Leader no language 28 32 30 32 Call centre Team Leader with language 30 34 32 34 Collection Analyst with language 25 27 23 25 Customer service no language 22 25 20 22 Customer service with language 25 27 24 26 Account Manager with language 34 45 32 42 Support Engineer with language 26 28 24 26 Telesales agent with language 30 32 28 30 Business support with language 32 34 30 34 Web Producer with language 40 42 38 40 Content Creation with language 36 38 34 36 Technical Editor with language 36 38 34 36 Distribution Project Manager with language 48 50 46 48 Customer Product Support with language 28 30 26 28 Online Validation Tester with language 33 35 31 35 Editorial Compliance Specialist with language 28 30 26 28 Data Entry with language 22 24 20 22 Quality Evaluator with language 30 32 28 30 Order Manager with language 24 26 22 24 Team Manager with language 40 74 38 70 Inside sales with Language 25 47 22 45 User Analyst with language 25 27 23 25 Procurement Coordinator 28 30 26 28 Territory Manager with language 38 40 26 38 Cloud Sales with language 36 38 34 36 Pre-sales Engineer with language 38 40 36 38 Field Sales with language 33 35 30 33 Sales Manager with language 58 60 56 58

22 Cpl Salary Survey 2013 Legal & Compliance

The Legal market in Ireland is steadily improving and as a result, 2013 has seen an increase in demand for qualified legal professionals in private practice and in-house. Careers Register has placed over 60 candidates in legal and compliance roles within the last 12 months.

With over 14,000 solicitors currently on the roll of solicitors in Ireland and an increase of 2.3% in the number of practising certificates issued by the Law Society from 2011 to 2012, there is a renewed sense of positivity amongst legal candidates. Experienced solicitors with a background in Corporate/Commercial, Funds and Asset Management, Technology and Financial Services remain in high demand.

The trend of hiring a qualified legal professional as In-House Counsel amongst our domestic and multi-national industry client base continues to increase in 2013. Salary levels improved in high demand areas after a significant stagnant period.

* Careers Register part of the Cpl Group has provided the salary figures and industry insight

Cpl Salary Survey 2013 23 Legal Salary Guide 2013

National €k p/a Legal Low High Head of Legal - in house 100 200 Salaried Partner 90 200 Head of Compliance 90 150 Solicitor 5yrs + PQE 75+ 100+ Company Secretary Manager 65 85 Legal Counsel - in house 55 100 Compliance Manager 55 90 Solicitor 1-5yrs PQE 40 80 Company Secretary 32 65 Newly Qualified Solicitor 30 55 Compliance Officer 30 55 Legal Secretary 30 45 Legal Executive 28 45

24 Cpl Salary Survey 2013 MARKETING

Cpl Marketing has successfully placed over 120 permanent and contract candidates in marketing roles within the last 12 months. The marketing sector in Ireland continues to develop and change as marketing is no longer seen as a cost centre for business but as a revenue generating role. Therefore we are seeing companies recruiting marketing personnel such as product managers and online marketing managers that would be directly linked to the bottom line.

More and more business is conducted through the online channel where it is the first port of call for potential customers. Companies are showing a strong appetite for candidates with scientific or data driven skill sets such as statistics, maths and analytics so they can exploit these opportunities. Clients are currently looking for skills in RTB (Real Time Bidding) or managing complex online marketing campaigns. To date, we have not yet witnessed the demand for mobile marketing or the demand for NFC (Near Field Communications) that was anticipated, which can only be around the corner.

Traditional marketing such as internal/external communications, branding, category marketing are also in strong demand in sectors such as Online, Digital, IT, Telecoms and the Services sectors. Cpl marketing are a team of specialist recruiters who have studied and worked in the marketing industry and are able to provide real value to both clients and candidates.

Cpl Salary Survey 2013 25 Marketing Salary Guide 2013

Dublin €k p/a National €k p/a Marketing Low High Low High

Marketing Director 85 140 70 120

Head of Online/Ecommerce 80 135 70 110

Marketing Manager 60 110 50 90

Marketing Comms Manager 60 90 55 75

Market Research Manager 60 80 50 65

Brand Manager 55 90 45 75

Product Manager 50 75 45 70

Category Manager 55 80 45 60

PPC Manager 50 70 40 65

SEO Specialist 50 65 35 50

Digital Marketing Manager 50 75 40 60

Market Analyst 45 55 35 42

Category Executive 35 45 28 42

Digital Marketing Executive 32 45 30 40

PPC Executive 35 45 30 40

Marketing Executive 28 38 23 32

Marketing Assistant 25 32 23 30

26 Cpl Salary Survey 2013 OFFICE SUPPORT

The Office Support and Secretarial sector has experienced a steady and consistent growth phase over the last 18 months where we have seen an increased demand for highly skilled professional office, secretarial and general support level candidates. The number of opportunities available are rising steadily, with the biggest demand currently existing for temporary and contract administration staff. Last year we placed over 550 people in temporary, contract and permanent work where 70% of roles filled fell under this new “temp” umbrella.

Our permanent division is performing well , having successfully placed a number of high level Senior EA roles within Technology, Financial Services, FMCG and Pharma, indicating an upwards trend within the sector. Many of our clients have once again begun hiring for traditional roles such as PA’s, Office Managers and Receptionists. We envisage this trend will continue as more and more of these roles become available.

Our Legal Desk has witnessed the most significant amount of new hiring activity in the market with clients ranging from the “Big 5”, small, medium sized and boutique firms seeking to fill their current vacancies.

Salaries have remained consistent throughout the majority of our operational sectors, with no major peaks or troughs on the salary scale. Our market forecast suggests an optimistic outlook for the next 12 months. Currently, there is now a stabilisation in the employment market where skilled, experienced and high quality candidates will be in demand for this sector.

Cpl Salary Survey 2013 27 Office Support Salary Guide 2013

Dublin €k p/a National €k p/a Permanent Low High Low High Personal Assistant 25 50 25 45 Secretary 22 42 22 35 Team Secretary 22 42 22 32 Medical Secretary 22 40 22 35 Office Manager 25 50 25 40 Office Junior 18 22 18 22 Executive Assistant 30 60 25 45 Receptionist 20 35 18 30 Administrator 19 35 19 30 Secretary/Team Secretary 20 42 20 28 Accounts Clerk 20 35 20 28 Data Entry 18 28 18 25 Telesales Reps 18 30 19 25 Customer Service Reps 20 33 19 28 Dictaphone Typist 22 35 19 24 Legal Secretary 25 40 22 35 Legal Executive 25 45 22 35

National € p/hour Temporary Low High Office Manager 14 18 Office Junior 10 11 PA/Executive Assistant 14 18 Receptionist 10 15 Administrator 10 15 Secretary/Team Secretary 12 16 Accounts Clerk 11 15 Data Entry 9 12 Telesales Reps 10 12 Customer Service Reps 10 12 Dictaphone Typist 12 15 Medical Secretary 12 17 Legal Secretary 13 17 Legal Executive 13 15

28 Cpl Salary Survey 2013 RETAIL

Cpl Retail has placed over 520 candidates in permanent and temporary roles in the last 12 months. Cpl recruits for retail internationally but primarily works with clients in Ireland, the UK and the Middle East. We have a team of 10 specialist recruiters who manage key accounts with different brands. The retail market has seen a steady growth over the last year and people are moving between the sectors over the last two years. The largest growth we have seen is in the temporary market which is proving to be ideal for retailers looking to increase staff levels for key times of the year or to launch promotions. Another area of growth is among discount retailers with a lot of store expansions and plans for new stores nationwide. Grocery retail is steadily improving and fashion has been slower to return to previous levels as there has also been less movement among staff combined with a lot of fashion been sold online. A lot of Irish retailers are looking to develop an online channel over the next five years and this will offer new areas for employment. This year in particular we have observed a common requirement in retail for buyers and merchandisers across a number of Irish brands. Cpl retail recruits for all levels of retail from Sales Assistants, Department Managers, Store Managers right up to Heads of Retail and we also recruit for all head office roles.

Cpl Salary Survey 2013 29 Retail Salary Guide 2013

Dublin €k p/a National €k p/a Food Multiples Low High Low High Area Manager 40 100 50 100 Store Manager (100+ Staff) 55 85 45 80 Store Manager (50+ Staff) 38 70 40 60 Assistant Manager 25 42 26 34 Dept/Section Manager 22 32.5 24 30 Supervisor/Trainee Manager 19 27.5 20 28

Convenience/Forecourt Low High Low High Area Manager 35 60 40 60 Store Manager 28 45 28 35 Assistant Manager 19 28 21 28

Non - Food Multiples Low High Low High Area Manager 60 120 50 90 Store Manager 35 70 30 55 Deputy Manager 35 50 26 40 Assistant Manager 26 35 28 35 Dept/Section Manager 22 30 24 30 Trainee Managers 21 28 20 28

Telecoms Low High Low High Area Manager 45 70 50 70 Store Manager 35 45 26 40 Assistant Manager 25 30 21 28

Pharmaceutical Low High Low High Area Manager 50 60 50 60 Store Manager 30 40 30 40 Assistant Manager 25 30 25 30

Fashion - High Street Low High Low High Area Manager 60 100 50 80 Regional Visual Merchandiser 30 50 24 40 Store Manager (100+ Staff) * 50 70 40 70 Store Manager * 35 45 30 40 Deputy Manager 28 32 25 32 Assistant Manager 28 32 24 32 Department Managers 25 35 24 30 Head Cashier 22 28 22 26 Trainee Managers 20 28 20 28 Supervisor/Sales Manager 22 28 18 28 Brand Managers 28 32 22 32 Stylists/Personal Shopper 24 30 22 28

* Depends on Staff and Sq. footage

30 Cpl Salary Survey 2013 SALES

Cpl Sales has placed over 400 candidates in permanent and contract roles over the last 12 months. The sales market in Ireland has seen steady growth over the last year as confidence returns and we are well placed to exploit new opportunities. The IT sector in particular is buoyant and has seen many of the established multinationals growing existing market share throughout Europe with a significant increase in headcount. We have also seen sporadic growth in the domestic sales market with the SME market slowly gaining confidence and increasing their sales teams.

With major technological advances in the industry we are seeing a shift from the traditional field sales role to a more solution orientated consultancy sale. There is now real evidence of office based sales roles dominating over field sales roles as companies cut cost and expand their reach into the European markets.

The Cpl Sales team is Ireland’s leading provider of sales professionals and is committed to providing scalable recruitment solutions to clients ranging from small start-ups to multinationals. We recruit across all sectors in sales such as ICT, finance, online, medical, pharmaceutical, media, FMCG, engineering, digital, technical and service sales.

Cpl Salary Survey 2013 31 Sales Salary Guide 2013

Dublin €k p/a National €k p/a Sales Low High Low High Sales Director 80 130 65 100 Sales Manager 55 95 45 90 Business Development Director 75 140 60 100 Business Development Manager 60 110 50 80 Business Development Executive 30 60 30 60 Channel Sales Manager 45 75 40 70 Corporate Account Manager 40 60 35 60 Account Executive 40 60 28 40 Professional Service Sales 30 50 28 40 Pre-Sales Consultants 50 110 40 80 Sales Team Leader 32 45 28 42 Sales Coach 40 65 30 45 Sales Executive 25 40 25 40 Sales Representative 25 42 25 40 Field Sales Representative 25 45 25 45 Telemarketing Executive 24 35 22 32 Merchandisers 20 30 20 36 Inside Sales Manager 45 65 45 60 Inside Sales Manager & Language 50 70 40 65 Inside Sales Supervisor 32 45 28 40 Inside Sales Supervisor & Language 35 50 32 47 Inside Sales Executive 25 42 22 32 Inside Sales Executive & Language 25 45 25 36 Lead Generation Executive 22 32 19 25 Residential Sales 18 25 18 25

32 Cpl Salary Survey 2013 SCIENCE

Cpl’s Science division has seen the demand for qualified scientists and technical staff increase significantly in the past 12 months. The Cpl Group has placed over 458 candidates in Science roles over the last 12 months. The pharmaceutical, biotechnology and medical device industry represented €55 billion of Ireland’s exports in 2012. Currently, Ireland has 120 pharmaceutical and biotechnology companies based here. 24,500 are directly employed and more than 24,000 are indirectly employed providing support services. Ireland is the 8th largest, global producer of pharmaceutical and biotechnology products. While, manufacturing is the predominant industry, the government has invested €8 billion in research funding.

Cpl is unique in that it has forged strong strategic partnerships with the majority of the pharmaceutical, biotechnology and medical device companies in Ireland and globally. Cpl has noted several significant trends in the science area, with the majority of roles available for candidates either permanent or fixed term contract and there are more long term contracts available (12 months plus). At present, the science area is booming and there is significant demand for all skill sets, candidates do however need to be degree qualified. Skills shortages exist at all levels and there is a particular demand for candidates with as little as 6 months experience in certain areas with heavy skills shortages, these disciplines include, regulatory affairs and quality assurance.

Cpl Salary Survey 2013 33 Science Salary Guide 2013

Permanent Dublin €k p/a National €k p/a Quality Low High Low High QA/QC Manager 55 80 55 80 QA/QC Supervisor 45 55 45 55 QA/QC Analyst 24 45 24 45 QA Technicians 26 40 26 40 Lab Technician 22 32 22 32 Lab Assistant 22 32 22 32 Director of Quality 90 150 89 137 Qualified Person 60 95 68 95 Quality Engineer 35 50 37 58

Analytical Low High Low High Microbiology Analyst 26 40 26 40 Biochemist/Chemist 28 42 28 42 Analytical Chemist 30 45 30 45 Biotechnologist 28 42 28 42 Food QA Technologist 22 35 22 35

Regulatory Affairs Low High Low High Regulatory Affairs/Registration Officer 29 55 29 55 Regulatory Affairs Manager 65 80+ 65 80+ Regulatory Affairs Officer 35 65 37 68 Drug Safety Associate 25 38 25 38

Compliance Low High Low High Compliance Manager 55 85 55 85 Compliance Analyst 28 50 28 50 Compliance Auditor 35 55 35 55

Documentation Low High Low High Documentation Officer 25 40 25 40 Documentation Control Administrator 23 35 23 35

Validation Low High Low High Validation Manager 65 80 65 80 Validation Engineer 35 65 35 65 Validation Analyst 28 45 28 45

34 Cpl Salary Survey 2013 Permanent continued Dublin €k p/a National €k p/a

Health/Safety & Environment Low High Low High Health & Safety Officer 25 40+ 25 40+ Environmental Officer 25 43 25 43 Lab Technician 22 40 22 40

Research & Development Low High Low High Process Development Manager 60 75+ 60 75+ PhD Development Chemist 35 60 35 60 Senior Scientist/Chemist 35 55 35 55 Process Development Chemist 35 55 35 55 R&D Engineer 40 55 40 55 R&D Scientist 35 55 35 55 R&D Director 90 150 89 137 R&D Specialist 30 50 47 63 Formulation Scientist 35 55 35 55

Clinical Low High Low High Biostatistics Manager 58 75+ 58 75+ Clinical Operations Manager 55 90 58 79 Clinical Research Officer 30 50 32 47 Clinical Data Manager 40 65 42 68

Statistician Low High Low High Clinical Data Manager 40 65 40 65 Clinical Data Coordinator 24 38 24 38 Clinical Project Manager 35 70 35 70 Clinical Research Associate 28 45 28 45 Clinical Trials Assistant 22 35 22 35

Pharmaceutical Low High Low High Pharmaceutical Engineer 30 45+ 30 45+

Training Low High Low High Training & Development Manager 40 65+ 40 65+ Quality & GMP Trainers 30 50+ 30 50+

Cpl Salary Survey 2013 35 Science Salary Guide 2013 (continued)

Contract continued National € p/hour Quality Low High QA/QC Manager 32 37 QA/QC Supervisor 26 29 QA/QC Analyst 17 24 QA Technicians 21 26 Lab Technician 15 19 Lab Assistant 13 17

Analytical Low High Microbiology Analyst 17 24 Biochemist/Chemist 17 24 Analytical Chemist 17 25 Biotechnologist 17 24 Food QA Technologist 15 19

Regulatory Affairs Low High Regulatory Affairs/Registration Officer 21 37 Regulatory Affairs Manager 37 53 Drug Safety Associate 17 20

Compliance Low High Compliance Manager 38 42 Compliance Analyst 19 22 Compliance Auditor 19 22

Documentation Low High Documentation Officer 16 21 Documentation Control Administrator 13 17

Validation Low High Validation Manager 53 63 Validation Engineer 42 58 Validation Analyst 32 37

36 Cpl Salary Survey 2013 Contract continued National € p/hour Health/Safety & Environment Low High Health & Safety Officer 21 37 Environmental Officer 17 26 Lab Technician 17 24

Research & Development Low High Process Development Manager 47 68 PhD Development Chemist 21 26 Senior Scientist/Chemist 19 24 Process Development Chemist 19 24 R&D Engineer 19 24 R&D Scientist 19 24 Formulation Scientist 19 24

Clinical Low High Biostatistics Manager 37 42

Statistician Low High Clinical Data Manager 32 37 Clinical Data Coordinator 16 21 Clinical Project Manager 19 26 Clinical Research Associate 17 20 Clinical Trials Assistant 15 19

Pharmaceutical Low High Pharmaceutical Engineer 42 53

Training Low High Training & Development Manager 26 32 Quality & GMP Trainers 21 32

Cpl Salary Survey 2013 37 Supply Chain & Procurement

The Cpl Group has placed circa 100 supply chain and procurement professionals over the last 12 months. Cpl has noted a significant increase in demand for mid to senior level Supply Chain and Procurement staff in Ireland. The past 12 months have seen elevated demand for staff in the Financial, Gaming, Pharmaceutical, Biotechnology, Medical Device, Clinical, Food, Software, Energy, Consultancy and Telecoms industry.

The Cpl Supply Chain and Procurement Division is Ireland’s most experienced and established division in this sector, with 22 years’ experience in this space. This team has gained a reputation defined by credibility, professionalism and quality.

We have seen first-hand the influence that a strong Procurement and Supply Chain department has had on our clients operations over the years. In particular we have observed the evolution of this area in becoming paramount to the profitability of organisations. Today, our candidates are Procurement and Supply Chain professionals, who are now highly visible individuals operating at senior management level. The current industry trends indicate that they are focused on implementing procurement principles on every aspect of the business. We are proud to say that we have worked with the majority of Supply chain and Procurement executives in Ireland during their careers and assisted them with their progression in this industry. In turn, these individuals have become our clients. We work exceptionally hard at identifying the top talent in the market, as we realise the value that the right hire will make to our clients` businesses.

38 Cpl Salary Survey 2013 Supply Chain Salary Guide 2013

Permanent Dublin €k p/a National €k p/a Supply Chain Low High Low High Plant/Operations Manager 60 70+ 60 70+ Production Manager 60 75 60 75 Production Planner 40 50+ 40 50+ Production Operatives 25 38 25 38 Purchasing Director 70 85+ 70 85+ Purchasing Manager 65 70+ 65 70+ Purchasing Officer 32 50 32 50 Buyer 32 55+ 32 55+ Supply Chain Manager 55 75 55 75 Supply Chain Coordinator 32 45+ 32 45+ Logistics Manager 50 65 50 65 Logistics Analyst 32 45+ 32 45+ Logistics Coordinator 28 45+ 28 45+ Order Management Team Lead 35 45+ 35 45+ Order Management Rep 25 45 25 45 Warehouse Manager 45 65 45 65 Warehouse Supervisor 35 50+ 35 50+ Key Account Manager 35 45+ 35 45+ Channel Manager 30 60 30 60 Inventory Analyst 28 45 28 45 Inventory Coordinator 25 45+ 25 45+ Master Scheduler 35 55 35 55 Demand Planner 35 65 35 65 Vendor Manager 34 55+ 34 55+ Vendor Coordinator 28 42+ 28 42+ SC Customer Care Manager 50 65 50 65 Inside Sales Representative 28 45 28 45 Stock Control Manager 30 50+ 30 50+ Stock Control Officer 25 38+ 25 38+ Materials Handler 25 40+ 25 40+ Licensing Manager 50 55+ 50 55+ Licensing Coordinator 30 40 30 40 Shipping Manager 50 55+ 50 55+ Shipping Clerk 25 40 25 40 Procurement Manager 60 85 60 85 Procurement Officer 28 45+ 28 45+ Business Analyst 35 55 35 55 Business Process Re-Engineer 35 65 35 65

Cpl Salary Survey 2013 39 Supply Chain& Procurement (continued)

Contract National € p/hour Supply Chain Low High Plant/Operations Manager 45 55 Production Manager 40 45 Production Planner 25 30 Production Operatives 10 15 Purchasing Director 50 60 Purchasing Manager 45 55 Purchasing Officer 25 30 Buyer 25 30 Supply Chain Manager 40 45 Supply Chain Coordinator 25 30 Logistics Manager 35 45 Logistics Analyst 20 30 Logistics Coordinator 25 30 Order Management Team Lead 25 30 Order Management Rep 25 30 Warehouse Manager 20 25 Warehouse Supervisor 25 30 Key Account Manager 25 30 Channel Manager 30 35 Inventory Analyst 25 30 Inventory Coordinator 20 30 Master Scheduler 30 40 Demand Planner 35 40 Vendor Manager 35 45 Vendor Coordinator 30 35 SC Customer Care Manager 35 45 Inside Sales Representative 20 30 Stock Control Manager 35 40 Stock Control Officer 20 35 Materials Handler 20 25 Licensing Manager 35 45 Licensing Coordinator 25 35 Shipping Manager 35 40 Shipping Clerk 20 25 Procurement Manager 45 55 Procurement Officer 20 35 Business Analyst 35 40 Business Process Re-Engineer 25 30

40 Cpl Salary Survey 2013 Technology

Over the past 12 months Cpl has successfully placed over 1,000 contract and permanent staff in IT Roles throughout Ireland. The technology market remains very strong with an ever increasing demand for skilled candidates across many sectors, Software Engineering, Project Management, Business Analysis and Testing as well as Web technologies. Cpl boasts an expansive customer base and considerable contractor operations working throughout Europe.

We see a trend in the need for Software Engineers to be adaptable and flexible to work across a broad technology range. Most innovative companies are seeking experienced software engineers with generic technology skill sets.

There has been a marked decrease in the demand for some of the generic IT support positions, given the move towards cloud, however the majority of companies with an online presence look for Linux engineers particularly in Dublin.

Ireland is already viewed as a strategic location for cloud and analytical investments and there are increasing levels of investment in cloud computing and ‘Big Data’ analytics. Overall salaries have remained strong; we see a 10 – 15% increase in salaries at the senior level. Clients are looking for the best software engineers and Project Managers in the market; as a result, salaries are open to considerable negotiation.

In the contracting market, the most sought after skills at the moment are seen in the Business Intelligence/Data space such as Business Analysts and Business Intelligence Analysts. Additionally on the contract side, Business Analysts with Agile experience and Finance business analysts with SEPA remain most in demand.

Cpl Salary Survey 2013 41 Technology Salary Guide 2013

Permanent Dublin €k p/a National €k p/a Software Development Low High Low High Software Engineer - .Net, C#, Asp.Net, SQL Server 2005 35 65 28 55 Web Developer Design - DHTML, CSS, JavaScript, XML and 25 55 26 50 AJAX Technical Architect - C#/.Net, Java, J2EE, MVC/Struts, Web 65 100 65 85 Services, n-tier architecture Graphic Designer - Photoshop, Illustrator, Dreamweaver, Flash, 22 55 25 45 Action Script Developer - PHP, Perl, Python, Ruby, UNIX, LINUX systems 35 85 28 55 Developer - C/C++ Windows, COM, DCOM, Unix/Linux 50 70 28 55 Software Engineer - Java/J2EE. JSP, Servlets, XML, XSLT, JSP, EJB, 30 80 28 60 Spring, Hibernate, Struts Oracle SQL Server DBA, 40 70 30 60 Oracle PL/SQL Developer 40 80 30 65 Database Developer 40 80 33 66 Developer - VB.Net, VB6, VBA, Access 30 60 33 50

System Analysis Low High Low High Business/Systems Analyst (Mainframe, Midrange) 26 65 28 55 Business Analyst 26 65 28 50

IT/Project Management Low High Low High Project Manager 55 85 50 65 Infrastructure Project Manager 50 80 60 70 Programme Manager 80 110 58 70 Software Development Manager 75 90 60 85 Applications Support Manager 55 70 50 60 Business Solutions Consultant 45 80 40 55 Release Manager 45 80 45 58 Management Consultant 50 80 45 60 Change Manager 55 80 55 65 Business Process Manager 55 80 55 65 PMO Manager 55 80 50 70 Pre-Sales Consultant 45 75 45 70

42 Cpl Salary Survey 2013 Permanent continued Dublin €k p/a National €k p/a IT/Project Management Low High Low High Product Manager 60 75 60 70 CTO 90 120 80 100 Director of Development 90 150 90 140 ICT Consultant 45 80 45 70 SAP Consultant 50 90 45 85

Technical Support / IT Administration Low High Low High Network Support Engineer (CCNA) 28 50 26 48 Network Support Engineer (CCNP or CCDA) 30 55 28 55 Network Support Engineer with CCIE 38 60 35 65 Senior Network Engineer (CCIE) 55 80 50 75 Network Support Administrator (Win 2000, 2003, NT etc.) 28 50 25 45 1st Level System Administrator (Windows) 23 32 22 30 2nd - 3rd Level Windows Systems Administrator 35 48 32 45 Field Service Engineer 32 45 30 42 Unix System Administrator 40 70 35 65 Linux Systems Engineer 42 80 35 70 Linux Development Operations Engineer 45 90 45 80 IT Security Analyst 24 46 23 45 Security Engineer (CISSP / CISA /CISM) 42 65 40 60 IS Security Architect 45 70 45 65 Application Support Engineer 30 50 27 48 IT Manager 50 80 45 70 Systems & Network Manager 50 75 50 75 Data Centre Infrastructure Operations Manager 60 85 55 78 Head of IT 70 110 65 100 Director of IT 80 130 80 120 Service Delivery Manager 55 75 50 70

Localisation Specialists Low High Low High Technical Writers 30 55 32 45 QA Engineers 30 60 28 45 Localisation Engineers 25 45 23 40

Cpl Salary Survey 2013 43 Permanent continued Dublin €k p/a National €k p/a Technical Support Low High Low High Technical Support - Call Centre 24 28 20 28 Helpdesk Support 24 30 20 26 Deskside Support 28 35 22 32 2nd Level Network Engineer 28 35 26 35 3rd Level Network Engineer 35 60 35 50 Field Services 28 45 22 35 UNIX Systems Administrator 35 65 30 50

Contract National € p/day Software Development Low High Mainframe 275 350 RPG400, GUI, Java 200 450 C#/VB.Net 200 450 C/C++ 200 425 Lotus Notes 275 450 PHP 180 400 Graphic Designer 120 275

System Analysis Low High Business/Systems Analyst 300 500 (Mainframe, Midrange) 300 450 Business/Systems Analyst (Client Server) 300 500 Business/Systems Analyst (RDBMS) 250 550 Business/Systems Analyst (.Net) 300 500

IT/Project Management Low High Project Manager (Mainframe) 300 400 Project Manager (Midrange, Client Server, RDBMS) 350 500 Project Manager(.Net) 350 500 Network Support Manager 250 450 IT Manager 250 400

44 Cpl Salary Survey 2013 Contract continued National € p/day Support/Administration Low High Network Support Engineer 250 450 (Win 2000, 2003, NT) 200 350 1st Level Support 120 170 2nd Level Support 150 220 3rd Level Support 200 320 System Administrator (UNIX, Multiplatform) 250 550 System Administrator (Windows NT) 220 450

QA/Technical Writing/Localisation Low High QA Engineers 200 400 Technical Writers 250 425 Localisation Engineer 200 350 Localisation Tester 200 350 Test Manager 400 500

ERP Consultancy/Specialist Roles Low High Consultant (SAP) 450 800 Developer (ABAP) 400 650

Consultancy Low High Functional Consultant 400 700 Technical Consultant 400 700 Apps DBA 400 600

SQL Low High DBA 375 450 Developer 350 450 Data Warehouser 400 550

Business Intelligence/MIS Development Low High Brio/Hyperion/Cognos/BO 400 600 Data Modeller 500 750

Cpl Salary Survey 2013 45 Ireland Servisource Czech Republic International House, Tara Street, Cpl Resources plc. Dublin Dublin 2 10/11 Steamboat Quay, Prague Cpl Resources plc. – HQ CplJobs s.r.o. T:+353 1 473 0474 Dock Road, Limerick 83 Merrion Square, Dublin 2 Burzovní palác, Rybná 14, Praha 1, E: [email protected] T: +353 61 317 377 T: +353 1 614 6000 110 05, Czech Republic W: www.servisource.ie E: [email protected] E: [email protected] T: +420 221 773 631 W: www.cpl.ie W: www.cpl.ie Nifast E: [email protected] 5 St Fintans, North Street Swords, Flexsource W: www.cpljobs.cz Careers Register Co Dublin 10/11 Steamboat Quay, 2nd Floor, 49 St Stephens Green, T: +353 1 895 5755 Dock Road, Limerick Brno Dublin 2 CplJobs s.r.o. E: [email protected] T: +353 61 317 377 T: +353 1 500 5909 Masarykova 26, 60200 Brno, W: www.nifast.ie E: [email protected] E: [email protected] Czech Republic W: www.flexsource.ie W: www.careers-register.com Thornshaw T: +420 515 800 800 Barton House, Galway E: [email protected] Kate Cowhig 6 Old Dublin Road, Cpl Resources plc. W: www.cpljobs.cz 2nd Floor, 49 St Stephens Green, Stillorgan, Co. Dublin Ross House, Merchants Road, Dublin 2 Poland T: +353 1 2784671 Galway, Co. Galway T: +353 1 500 5909 E: [email protected] T: +353 91 509 740 Warsaw E: [email protected] W: www.thornshaw.com E: [email protected] CplJobs Sp. z o.o. W: www.kcr.ie W: [email protected] Al. Jerozolimskie 81, Kildare 02-001 Warszawa, Poland Cpl Healthcare Flexsource Flexsource T:+48 22 695 08 10, 2nd Floor, 49 St Stephens Green, Unit F & G Naas Town Centre, Ross House, E: [email protected], Dublin 2 Wolfe Tone Street, Merchants Road, W: www.cpljobs.pl T: +353 1 500 5909 Naas, Co. Kildare Galway, Co. Galway E: [email protected] T: +353 45 898 900 T: +353 91 509 740 Wroclaw W: www.cplhealthcare.ie W: www.flexsource.ie E: [email protected] CplJobsSp. z o.o. W: www.flexsource.ie ASCOPOL Business Centre, Flexsource Cork ul. Jozef Pilsudski 13, 5 St. Fintans, North Street, Cpl Resources plc. Belfast 50-118 Wroclaw, Poland Swords, Co.Dublin Ground Floor, Cpl Resources plc. T: +48 22 695 08 10, T: +353 1 895 5700 11 Anglesea Street, Cork 20 Adelaide Street, E: [email protected], E: [email protected] T: +353 21 494 4860 Belfast, BT2 8GD, BT34 1LR W: www.cpljobs.pl W: www.flexsource.ie E: [email protected] T: +44 289 072 5600 W: www.cpl.ie E: [email protected] Hungary Interaction W: www.cpl-ni.com Budapest Dublin Multilingual Call Centre, Kenny Whelan & Associates CplJobs Kft Maple House, Unit 1 Joyce House, Barrack Square, Newry Ingelheimstr, South County Business Park Ballincollig, Cork Cpl Resources plc. 1/ac 1139 Budapest, Hungary. Leopardstown, Co Dublin T: + 353 21 466 5400 Granite House, T: +36 1 50 54 60 1 T: +353 21 471 0000 E: [email protected] 31 – 35 St Marys Street, E: [email protected] E: [email protected] W: www.kenny-whelan.ie Newry, Co. Down W: www.cpljobs.hu W: www.interaction.ie BT34 1LR Nifast T: +44 2830 253 450 Techskills Ground Floor, E: [email protected] Bratislava 25 Merrion Square North, 11 Anglesea Street, Cork W: www.cpl-ni.com CplJobs , s.r.o, Dublin 2 T: +353 21 4319 250 Vysoká 14, 811 06 Bratislava, T: +353 1 639 0390 E: [email protected] England Slovakia E: [email protected] W: www.nifast.ie London T: +421 232 191 200, W: www.techskills.ie Cpl Resources plc. E: [email protected], Flexsource Hamilton House, W: www.cpljobs.sk Flexsource Ground Floor, Mabledon Place, 3 Main Street, Blanchardstown, 11 Anglesea Street, Bloomsbury, London, WC1H 9BB Spain Dublin 15. Cork. T: +44 207 8338830 Barcelona T: +353 1 829 5800 T: +353 21 4944860 W: www.nursefindersuk.com Cpl Resources plc. E: [email protected] E: [email protected] Vía Augusta, 2 bis 5ªplanta, W: www.flexsource.ie W: www.flexsource.ie Canada Barcelona 08006 Techskills T: +34 93-2387134 Private Home Care 708 11th Ave SW Calgary, W: www.cpljobs.com 2 Newcastle Road, Lucan, Co. Dublin AB, T2R 0E4 T: 01 6219101 (Head Office) T: 403-457-5500 E: [email protected]. Toll Free in Canada: 1-877-939-0997 W: www.privatehomecare.ie E: [email protected] W: www.techskills.ie

46 Cpl Salary Survey 2013 LOCATIONS

England Poland Canada Ireland Czech Republic SPAIN Slovakia Hungary placing people rst

OUR BUSINESS

Cpl Resources plc is a provider of recruitment, staffing and outsourcing services. We provide these services to local customers and multinationals through a network of 32 offices in Ireland, Czech Republic, Hungary, England, Poland, Spain, Slovakia and Canada. Our business is based on matching the capabilities of our candidates and employees with the needs of our clients to get work done. We achieve this by:

Placing candidates in jobs with our clients Staffing client projects with our agency employees and contractors, and Employing staff in our service centres to work on a subcontract basis.

In addition to providing these services to customers in Ireland, we serve the European needs of global corporations in Technology, Finance & Accounting, Science & Engineering, Sales & Marketing, International customer service and Healthcare.

Cpl Resources plc. 83 Merrion Square, Dublin 2 T +353 1 614 6000 E [email protected] W www.cpl.ie