Read How to Use Whatsapp

Total Page:16

File Type:pdf, Size:1020Kb

Read How to Use Whatsapp Information Security Coronavirus Pandemic Information Security Measures – using WhatsApp for keeping in touch Keeping in touch during the coronavirus pandemic is key for continuing to provide essential services and for teams to keep communicating. In the current circumstances it could be more harmful not to share information than to share it. We will need to work in different ways from usual and the focus should be on what information you share and who you share it with, though due regard should be given to how your share it. Council Provided Equipment The Council provides equipment and tools for staff to maintain communication. These tools should always be used first when available including the use of: Encrypted laptops; Secured and managed smartphones; Skype for Business with instant messaging, web conferencing and file sharing; Teams for collaboration, instant messaging (chat), web conferencing and file sharing. Where staff are unable to use Skype for Business or Teams, WhatsApp can be used on Council owned equipment and should be done so in such a way that limits the use of personal identifiable information. Personal Owned Computing Equipment Where staff have no access to Council owned and managed equipment such as laptops, desktops or smartphones and there is an urgent or ongoing need during the pandemic to keep communication channels open it is generally accepted that personal owned devices can be used with WhatsApp. This must be done in such a way that: prevents the use of personal identifiable information; guarantees that unauthorised persons cannot gain access to the information shared within WhatsApp i.e. o you must log out of WhatsApp when not in use; o if remaining logged into WhatsApp due operational requirements, sharing of the device with others must cease and: . devices must be setup to auto lock when not in use and require a password / pin / phrase to be re-opened that is not known to any other party; . where biometrics is used to unlock the device any unauthorised parties setting must be removed while the device is being used for work communications. Official Council Records Staff must ensure that any information shared with WhatsApp is officially recorded within official council systems where there is a requirement for that information to be retained or audit logged. Version 1 March 2020 .
Recommended publications
  • Uila Supported Apps
    Uila Supported Applications and Protocols updated Oct 2020 Application/Protocol Name Full Description 01net.com 01net website, a French high-tech news site. 050 plus is a Japanese embedded smartphone application dedicated to 050 plus audio-conferencing. 0zz0.com 0zz0 is an online solution to store, send and share files 10050.net China Railcom group web portal. This protocol plug-in classifies the http traffic to the host 10086.cn. It also 10086.cn classifies the ssl traffic to the Common Name 10086.cn. 104.com Web site dedicated to job research. 1111.com.tw Website dedicated to job research in Taiwan. 114la.com Chinese web portal operated by YLMF Computer Technology Co. Chinese cloud storing system of the 115 website. It is operated by YLMF 115.com Computer Technology Co. 118114.cn Chinese booking and reservation portal. 11st.co.kr Korean shopping website 11st. It is operated by SK Planet Co. 1337x.org Bittorrent tracker search engine 139mail 139mail is a chinese webmail powered by China Mobile. 15min.lt Lithuanian news portal Chinese web portal 163. It is operated by NetEase, a company which 163.com pioneered the development of Internet in China. 17173.com Website distributing Chinese games. 17u.com Chinese online travel booking website. 20 minutes is a free, daily newspaper available in France, Spain and 20minutes Switzerland. This plugin classifies websites. 24h.com.vn Vietnamese news portal 24ora.com Aruban news portal 24sata.hr Croatian news portal 24SevenOffice 24SevenOffice is a web-based Enterprise resource planning (ERP) systems. 24ur.com Slovenian news portal 2ch.net Japanese adult videos web site 2Shared 2shared is an online space for sharing and storage.
    [Show full text]
  • Integrating Business Processes with Microsoft Lync & Skype for Business
    Integrating Business Processes with Microsoft Lync & Skype for Business A Knowledge Guide by MindLink Software Contents Introduction 3 Barriers To Decision Making 3 Removing Barriers By Leveraging Real-Time Messaging 4 Making Information Accessible 5 • Pull • Push • Command Unleashing The Developer In Everyone 6 Worked Example – Integration With A 7 Marketing Automation Tool Mitigating Risk While Enabling Fluid Integration 10 What Is Mindlink™ 11 Mindlink Suite 11 Introduction Making decisions is hard. Making the right decisions without all the right information is harder. To make effective choices you need everything that matters in front of you, or at the very least you have to remember everything in context. Today’s businesses can’t settle for scattered sources from disparate systems that require manual searching, analysing and collating when it can all be delivered to their feet when they need it. Barriers To Decision Making Businesses evolve rapidly. New systems are designed, redesigned and implemented, replaced and updated regularly. Different departments have different requirements and this usually leads to various information systems spread throughout the organisation. When it comes to making decisions, multiple departments are normally involved, bringing with them information from their own systems. As a decision maker, how can you efficiently and effectively get exactly what you need to make the right choice? The standard procedure may be to ask each departmental stakeholder to send to you the information that they deem relevant. Getting everybody into a room or a conference is hard enough without having to worry about missing information. Ultimately it leads to a string of meetings with various different bits of information that make little progress as data is missing, forgotten, misplaced or misrepresented.
    [Show full text]
  • Services for Microsoft Skype for Business © 2019 Dell Inc
    1 Service Overview SERVICES FOR MICROSOFT SKYPE FOR BUSINESS Connecting people anywhere, from any device Business Challenges ESSENTIALS To remain competitive, today’s always-on workforce demands greater mobility and around-the-clock global connectivity on an ever-increasing Dell Technologies can help you: array of devices. How can you provide a business communications platform that meets these requirements and improve productivity while • Improve productivity and also maintaining your current level of control and reliability? collaboration through integrated instant messaging and presence, Unifying enterprise communication technologies, such as email, instant web, voice and video conferencing messaging, conferencing presence, voice, and video, can greatly • Adopt and integrate enterprise improve productivity—not just in terms of internal communications, but voice solutions also in external communications with customers and partners. • Leverage highly available on- Implementing a unified communications architecture that enables real- premises solutions and Office 365 time communication and improved collaboration brings immediate to create a flexible hybrid cloud benefits to the business. communications infrastructure Services Description Dell Technologies can help you plan, design and integrate a communications strategy to improve efficiencies across your organization. We apply proven methodologies and unique IP to uncover business challenges and help you realize the benefits of a Unified Communications and Collaboration (UC&C) solution. The Dell Technologies Services for Skype for Business enables enterprises to create a highly available communications infrastructure that supports improved collaboration and productivity. This service provides a holistic solution that encompasses core unified communications technologies—Skype for Business, Microsoft Exchange Server, Microsoft Office 365, and Microsoft Active Directory. Microsoft has announced that Teams will eventually replace Skype for Business.
    [Show full text]
  • 2019.199 Released – 26 July 2019 Thank You for Your Email
    Request for information under the Freedom of Information Act – 2019.199 Released – 26 July 2019 Thank you for your email received 10 July 2019 requesting information regarding instant messaging by clinicians. Please find detailed below a summary of your request, together with our response. Summary of your original request: 1. Does your Trust/organisation permit clinicians to communicate about patients or other clinical matters (for example, a junior doctor discussing a patient with a consultant) using an instant messaging app (for example, WhatsApp, Forward, Siilo, Medicbleep, Skype for Business, Vocera, Rainbow)? NHS Digital have authorised the use of Skype for Business Instant Messenger for the exchange of personal data about patients. 2. If yes, what is/are the names of the apps/devices? Skype for Business 3. If applicable, do your clinicians use their personal devices, or those provided by your Trust/Trust/organisation for the purposes referenced in question 1(for example, the ASCOM ‘Myco 2’)? Staff are issued with communication devices where this is necessary for their role. 4. If such devices are provided by your Trust/organisation for use by clinicians, what is the make and model of each device? All tablets used across the Trust are Samsung, the models used are:- SM-T365 SM-T555 SM-T585 For mobile phones, this varies considerably. The smartphones are Android and the majority will be Samsung. There will also be Sony and Vodafone handsets. For voice only connections Nokia and Mobiwire are current issue. 5. If your Trust/organisation does not use any such app or device, please state whether your Trust/organisation is considering their use, stating which apps and/or devices are being considered.
    [Show full text]
  • Collaborative Technology Applications to Support Online Teaching
    Collaborative Technology Applications to Support Online Teaching Roles Facilitation Strategies Collaborative Technologies Example Uses Video-based instructor introduction/ 1.Video Creation • Introductions • Course orientation course orientation • Adobe Spark • Student feedback • Demonstrations (Jones, Naugle, & Kolloff, 2008; Ali & Leeds, • WeVideo • Vlogs • Digital storytelling 2009) • PowToon Instructor being present in the 2.Multimedia Sharing • Discussion Board​ discussion forums • Padlet • Group project collaboration (Mandernach, Gonzales, & Garrett, 2006) • Lino • Peer review of assignment • Stormboard • Formative assessment/Conclusion Social Able to contact the instructor in multiple 3.Social Media • Resource sharing ways • Twitter • #Course Twitter chat - real time or slow (King & Doerfert, 1996) • Facebook • Book studies • HootSuite • Connecting with experts and organizations Instructor's timely response/ feedback to 4. Mobile Instant Messaging • Quick responses to questions questions/ assignments/ projects • GroupMe • Course reminders • Class managers to connect (Sheridan & Kelly, 2010; Eskey & Schulte, • Microsoft Teams / Yammer with absent classmates • Team collaboration 2010; Badiee & Kaufman, 2014; Thiele, 2003) • WhatsApp • Share images of ideas and drafts Instructor's weekly announcement to the 5. Productivity • Sign-ups • Collaborative writing class • Office 365 • Sharing learning products • Surveys (Lewis & Abdul-Hamid, 2006; Ko & Rossen, • Google suite • Group presentations • Collaborative notes Managerial 2010; Eskey
    [Show full text]
  • How to Work Remotely
    HOW TO WORK REMOTELY 4 things to know about Skype for Business For team meetings and corporate use, Skype for Business is the preferred web conferencing service licenced and supported through IMITS. It offers instant messaging and video conferencing and allows participants to share content on their desktops, such as documents and presentations. This guide is intended for staff using their health organization devices. The basic version is available for all staff with a health authority network account. If you need the ability to host meetings with telephone dial-in as an option, as part of your job, you can request standard access by completing the request form in the IMITS Service Catalogue. Important Things to Remember • Staff should use health organization provided devices that have Skype installed with the basic or standard versions. • If you are using Skype through Citrix Remote Access, only instant messaging is available (voice/video will not work). • If you need to download it on a personal device*: o Computer: Open your web browser (Google Chrome advised) and download Skype for Windows or Mac. o Mobile: Download mobile app for Apple iOS or Android. Some collaboration features, like whiteboard, polls and Q&A, are not available when using the app. *NOTE: The Service Desk can only provide Skype assistance on official health organization devices. They are unable to support any personal devices due to compatibility and security issues. 1 GET SET UP Ensure you have the hardware that you need and test them before joining a meeting: • If you need health organization hardware, review the Skype standards here.
    [Show full text]
  • By CARLTON A. THOMPSON a DISSERTATION
    A DESIGN AND PERFORMANCE STUDY OF A DISTRIBUTED IP-BASED TELECOMMUNICATION SYSTEM (D-IPTS) By CARLTON A. THOMPSON A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY UNIVERSITY OF FLORIDA 2016 © 2016 Carlton A. Thompson 2 To my mother Hyacinth Thompson and to the memory of my father Carlton Thompson, for always supporting me during my studies and work. 3 ACKNOWLEDGMENTS The path to PhD has been very challenging and I have achieved a milestone in my career. I learned a lot about the field of IP telecommunications, peformance analysis, and associated qualitative research methods. This dissertation would not have been written without the help of certain individuals. I would like to extend my gratitude towards my advisor Dr. Latchman and co-advisor Dr. McNair. They helped me with the selection of my topic and provided guidance during the writing of my dissertation. Their encouragement and insights have always been inspiring. In addition, none of this could have been possible without my family and loved ones providing their continuous support during my various course studies. Also, I would like to thank my friends and colleagues from the Electrical and Computer Engineering Department at the University of Florida. Finally, I would like to thank Texas Instruments ™ for providing financial support for this work. 4 TABLE OF CONTENTS page ACKNOWLEDGMENTS..................................4 LIST OF TABLES......................................9 LIST OF FIGURES..................................... 10 LIST OF ABBREVIATIONS ................................ 14 ABSTRACT......................................... 17 CHAPTER 1 INTRODUCTION .................................... 19 Motivation........................................ 20 Voice Networks..................................... 21 Traditional Telecommunications Networks..................
    [Show full text]
  • Run Skype for Business As a Secure Virtual App—With a Great User Experience
    White Paper Run Skype for Business as a Secure Virtual App—with a Great User Experience Run Skype for Business as a Secure Virtual App —with a Great User Experience Improve security and manageability while avoiding the performance problems of traditional virtual installations. Deliver secure, high-performance unified Virtualizing Skype for secure unified communications for your organization with communications Citrix XenApp or XenDesktop, optimized for Skype for Business—the only Microsoft- It’s easy to understand why so many endorsed solution for delivering Skype for organizations are moving to Skype for Business in a virtual environment. Business—already the third most-used PBX in the U.S. The platform lets you simplify Skype for Business is quickly gaining your infrastructure while supporting the widespread adoption as companies replace full spectrum of communications, including traditional PBX systems with the Microsoft calling, instant messaging (IM), conferencing, unified communications platform. It’s an easy video and desktop sharing. It’s also included decision to make—the shift to Skype for calls, in the Microsoft Office 365 suite, making the messaging, online meetings and video can yield decision even easier to make. Of course, as dramatic cost savings in both hardware and with any business technology, the way you management. Running Skype as a virtualized implement Skype makes a big difference— app can take these benefits even further especially when it comes to security and by allowing IT to use a single standardized performance. version to support people on every platform in the organization. More importantly, With a traditional local installation of virtualization eliminates the security risks Skype, chat and video logs, transferred files associated with logs and other files stored and other content is stored on the user’s locally on users’ devices.
    [Show full text]
  • Integration of Microsoft Skype for Business in Teams; Exciting News for the Contact Center
    Vianen, October 2nd, 2017 Integration of Microsoft Skype for Business in Teams; exciting news for the Contact Center During Microsoft Ignite, Lori Wright, General Manager for Microsoft Teams and Skype product marketing, outlined Microsoft’s plans and vision for Teams and Skype. They confirmed the rumors that Teams will evolve as the primary client for communications in Office 365 and, over time, will replace the Skype for Business Online client. Microsoft committed to interop between Teams and hosted Skype for Business. Details of the release What are the implications for the extended functionalities that are offered on top of Skype for Business by natively integrated Contact Center Solutions like CC4Skype, is the question that rises. Quick analyses With the integration of Skype for Business (SfB) with Teams, Microsoft acknowledges that communication functionalities have increasingly become a component of online group activities. For the Contact Center environment collaboration in teams has existed for a long time. Nowhere is the need more evident to have the right information at the right place at the right time. The promise of Teams brings additional integration of all information streams and that is where Contact Centers will benefit. Adding contextual information like LinkedIn profiles and recent social activities will make the Contact Center agent and/or the back office much more aware of the person they are dealing with. Integration of Contact Center functionality with platforms like Microsoft Dynamics and Salesforce.com are therefore a key component of an overall solution. Being natively integrated with Microsoft Skype for Business and integrated with Dynamics, the Teams integration will add a third layer of collaboration capabilities to customers.
    [Show full text]
  • What Are the Uses of Skype? What Does It Do? Who Uses Skype?
    Skype Unknown macro: {align} Unknown macro: {logo} http://wiki.itap.purdue.edu/download/attachments/4293019/rsz_logo_-_skype-1.jpg "> Unknown macro: {align} Unknown macro: {logo} http://wiki.itap.purdue.edu/download/attachments/4293019/rsz_logo_-_skype-1.jpg What Are the Uses of Skype? What Does It Do? The main purpose of Skype is to connect people. People from around the world can connect through many different ways. They can connect through one or two way audio, one or two way video, one or two way audio and video or through text. People can also call any telephone around the world though this costs money, but talking between Skype users does not cost a thing. It can be used on Windows, Mac, and Linux operating systems so almost all computers are compatible. It also works with many different cell phones and mobile devices so individuals can use it whenever/wherever they want. It also can be used by a teacher who is teaching an online class. Unknown macro: {center} Who Uses Skype? Skype in Business Skype is used for businesses that need to reach people around the country or world for as cheap as possible. When business workers use Skype they can get more done, talk more to your clients, and cut your phone bill. Business workers can make free calls to people when they are using Skype and if they choose to call mobile phones or landlines it is very cheap.They can also use Skype from many mobile phones so you can use it anywhere. Skype also allows users to make video calls so business workers can make conference calls for free anytime, anywhere.
    [Show full text]
  • Skype for Business Comparison Guide Skype for Business
    Skype for Business Comparison Guide Skype for Business Introduction This guide provides a detailed breakdown of the compatibility of the functions offered by Skype for Business (SfB) with each client type. The following services are covered: • Instant Messaging & Presence (IM&P) – core NHSmail functionality • Audio & Video Conferencing (A&VC) – top-up NHSmail functionality • Enterprise Voice (EV) – not currently in scope for NHSmail, but a possible future service The guidance is based on use of the Skype for Business 2015/16 Full and Basic clients. For the richest user experience, particularly for heavy users of IM&P or those intending to consume the A&VC service, using a desktop client is the recommended access route. Service SfB on your Desktop SfB on your Desktop (Full client) (Basic client) Instant Messaging & Presence: provides peer-to-peer instant Y Y messaging capabilities. Audio & Video Conferencing: provides peer-to-peer audio and Y Y video calling and conferencing facilities. Enterprise Voice: provides voice Y services across public switched (not currently in scope but could be N telephone networks (PSTN). enabled) Availability of features • All currently in-scope features • All currently in-scope features available available Not available: • Send/receive ink messages • Full enterprise voice capabilities Skype for Business Web App The SfB Web App provides browser-based access to audio and video conference calls to users who do not have a desktop application. This Web App opens automatically when the user clicks the meeting invitation link if they do not have a desktop application subject to using a supported browser. The Web App can only be used for the purposes and duration of the specific meeting.
    [Show full text]
  • MICROSOFT SKYPE for BUSINESS, OFFERED by INTERCALL Frequently Asked Questions
    MICROSOFT SKYPE FOR BUSINESS, OFFERED BY INTERCALL Frequently Asked Questions Microsoft® Skype for Business Online, offered by InterCall, is a next-generation cloud communication solution that can improve business efficiencies, increase productivity and provide cost savings. This FAQ provides answers to questions that most frequently come up when dealing with presence, contacts, and instant messaging. Presence How do I get rid of the Out of Office reply in Skype for Business? If your Skype for Business account is synced via Microsoft Exchange Server to your Outlook calendar, an out-of-office message appears in Skype for Business after you turn on the Out of Office reply in Microsoft Outlook. To get rid of the out-of-office message display in Skype for Business, you need to turn off the Out of Office reply in Outlook: Click the File tab in Outlook, and then click the Turn off button in the Automatic Replies panel. NOTE: The Out of Office reply can take up to thirty minutes to disappear from the Skype for Business display after it has been turned off in Outlook. Why can’t I set my presence status to "Appear Away"? Some organizations remove the Appear Away status because it can interfere with presence predictability. For example, if a lot of people use this status, the value of presence in Skype for Business will be greatly reduced. Keep in mind that you can use privacy relationships as a way of avoiding interruptions. For example, if you don’t want to be disturbed by most people, you can set your status as Do Not Disturb and then grant certain people permission to interrupt you by adding them to your Workgroup.
    [Show full text]