MCI (P) 131/09/2020 OCTOBER 2020
SEMBCORP MARINE PARTNERS GE’S GRID SOLUTIONS TO DEVELOP ELECTRICAL TRANSMISSION SYSTEM FOR SOFIA WIND FARM
SEMBCORP MARINE PROCEEDS SEMBCORP MARINE WINS SEMBCORP MARINE COMPLETES WITH S$2.1 BILLION RIGHTS SUSTAINABILITY AWARD AT REMOTE SURVEYING TRIAL WITH ISSUE AND DEMERGER FROM SEATRADE MARITIME AWARDS BUREAU VERITAS AND NOKIA SEMBCORP INDUSTRIES ASIA
Suhaimi Bin Yusof
(Image source: RWE) CONTENTS
DOLPHIN is published by NEWS UPDATES Sembcorp Marine Corporate Communications. 03 Sembcorp Marine Partners GE’s Grid Solutions To Sembcorp Marine Ltd Develop Electrical Transmission System For So a Wind 80 Tuas South Boulevard, Farm Singapore 637051 04 Sembcorp Marine Proceeds With S$2.1 Billion Rights Issue Tel: (65) 6265 1766 And Demerger From Sembcorp Industries Registration no. 196300098Z 05 Sembcorp Marine Wins Sustainability Award At Seatrade Maritime Awards Asia
EDITORIAL Sembcorp Marine President & CEO Appointed Co-chair 06 Of International Advisory Panel On Maritime Decarbonisation Editorial Committee Lin Daoyi 06 Sembcorp Marine And Partners Donate Face Masks And Joleen Seam Hand Sanitisers To Frontline Healthcare Workers In Batam Nirmal Vineeth Menon Wang Hui Ping INNOVATION AND KNOWLEDGE 07 Sembcorp Marine Completes Remote Surveying Trial with Contributors Bureau Veritas and Nokia
Herman Bin Amin Ong Mei Ting Alicia 08 From Innovative Ideas To Valuable Business Assets: Ooi Yeong Lih Wee Keng Wee Managing Sembcorp Marine’s Intellectual Property (IP) Suhaimi Bin Yusof For Sustainable Growth 09 Sembcorp Marine Subsidiary LMG Marin Spearheads Zero-Emission Vessel Development
10 The Value Of Problem-Solving And Critical Thinking Skills
HEALTH AND SAFETY
12 COVID-19 Safe Management Measures At Sembcorp CONTACT US Marine Tuas Boulevard Yard And Tanjong Kling Yard
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On the cover - So a Offshore Wind Farm HVDC Grid Connection (Image source: RWE) NEWS UPDATES
SEMBCORP MARINE PARTNERS GE’S GRID SOLUTIONS TO DEVELOP ELECTRICAL TRANSMISSION SYSTEM FOR SOFIA WIND FARM
Samuel Wong, Sembcorp Marine Head of Offshore Platforms. “We thank RWE for this opportunity and for their con dence in our track record of delivering offshore platforms to major eld developments in Europe and Asia.”
As the consortium leader, GE’s Grid Solutions will be responsible for the engineering, procurement, construction and installation of two HVDC converter stations capable of transmitting 1,400 megawatts (MW) of power at 320 kilovolts (kV).
GE’s Grid Solutions and Sembcorp Marine began early design works in July, with the full contract subject to the project’s nal investment decision, due in the rst quarter of 2021. The HVDC transmission Artist’s illustration of So a Offshore Wind Farm (Image source: RWE) system represents So a’s second largest contract and will include the design, Sembcorp Marine and GE The choice of GE’s Grid Solutions and manufacture, installation, commissioning Renewable Energy’s Grid Solutions Sembcorp Marine for the supply of the and maintenance of the offshore have been chosen by RWE – the electrical system is an important converter platform and the onshore United Kingdom’s second largest statement of our commitment to grow converter station, including all ancillary generator of electricity – to supply the our renewables portfolio in the UK equipment. high voltage direct current (HDVC) and re ects our ambition to strive for electrical transmission system for the continuous innovation in the Construction of the So a Wind Farm is So a Offshore Wind Farm. development, construction and due to begin onshore at its Teesside operation of our offshore wind converter station site early next year, Located on the Dogger Bank, 195 km farms.” with offshore construction expected to off the UK coast in the Central North get underway in 2023. Sea, So a spans an area of 593 km2. Sembcorp Marine will be building and With a capacity of 1.4 gigawatt (GW) installing the offshore converter that will power nearly 1.2 million UK platform. At the heart of the wind homes with clean and renewable farm, it will comprise a 10,000-tonne energy, So a will be one of the topside attached to a jacket largest wind farms in the world once foundation piled into the seabed. The completed. onshore converter station will convert the electricity generated by the wind Mr Sven Utermöhlen, Chief Operating farm to 400 kV, before it enters the Of cer Wind Offshore Global of RWE national grid. Renewables, said: “We are keen to support the growth of both onshore “Sembcorp Marine is excited to team and offshore wind energy in the UK, up with GE to support the So a one of our core markets in Europe. Offshore Wind Farm project,” said Mr
Oct 2020 03 NEWS UPDATES
SEMBCORP MARINE PROCEEDS WITH S$2.1 BILLION RIGHTS ISSUE AND DEMERGER FROM SEMBCORP INDUSTRIES
On Aug 11, 2020, Sembcorp Marine for high-value new orders and overall Sembcorp Marine with a stake of more and Sembcorp Industries shareholders ensure its long-term viability. than 30%. approved Sembcorp Marine’s S$2.1 billion Renounceable Underwritten Along with the Rights Issue and Sembcorp Marine President & CEO Mr Rights Issue and Demerger from settlement of the Subordinated Loan, Wong Weng Sun said: “The Rights Issue Sembcorp Industries (SCI) at the Sembcorp Marine and SCI will demerge will give us much needed nancial companies’ respective Extraordinary into two separate entities through a strength to ride through the prolonged General Meetings. redistribution of Sembcorp Marine shares industry downturn and prepare for owned by SCI to SCI shareholders. This recovery. It will improve our cash Through the Rights Issue, Sembcorp demerger will allow Sembcorp Marine to position, fund ongoing nancial Marine will strengthen its balance sheet pursue its focused strategies. In commitments, strengthen our balance by converting a $1.5 billion particular, the Group will build further sheet and ensure our long-term viability. Subordinated Loan from SCI into equity on its core engineering and execution We thank the board, management and on the Sembcorp Marine balance sheet. capabilities to support its long-term staff of Sembcorp Industries for their This will lower Sembcorp Marine’s net future as a global leader in the offshore, steadfast support through the years, and gearing and signi cantly reduce its marine and energy industries, with an we look forward to working with all our interest expense. increasing focus on clean energy stakeholders to generate sustainable solutions. returns.” The Group will also raise approximately $0.6 billion additional cash from the When SCI completes the redistribution of The Sembcorp Marine Rights Issue and Rights Issue, enabling it to fund Sembcorp Marine shares to its Demerger from SCI was completed in working capital needs and other shareholders, Temasek will become a September 2020. general corporate purposes, compete direct and signi cant shareholder of
An image of Sembcorp Marine Tuas Boulevard shipyard
04 DOLPHIN NEWS UPDATES
SEMBCORP MARINE WINS SUSTAINABILITY AWARD AT SEATRADE MARITIME AWARDS ASIA
For putting Sustainability at the forefront of its business operations, Sembcorp Marine is delighted to receive the Sustainability Award today at Seatrade Maritime Awards Asia, an annual event celebrating the best achievements in Asia’s maritime industry.
The Award lauds Sembcorp Marine’s steadfast commitment to Sustainability, which has delivered impactful outcomes through the Group’s increasingly greener focus on its products, solutions and operations, technology-enabled manpower and innovation development, and employee-led contributions to the Sembcorp Marine received the Sustainability Award at the Seatrade Maritime Awards Asia community.
Last year, some $530 million of help them to embrace Digitalisation, President & CEO Mr Wong Weng Sun Sembcorp Marine’s new orders related Augmented/Virtual Reality applications said: “It is especially meaningful to to greener solutions, including scrubber and other Industry 4.0 technologies receive this recognition in the current and ballast water management system introduced into the Group’s operations circumstances. Even as we are now retro ts, as well as gas and renewable and innovation development. grappling with the COVID-19 pandemic energy projects. The Group aims to and the dif cult oil and gas market achieve 30 percent of its total income Through ongoing up-skilling and conditions, we are reminded that from sustainable products by 2030. re-skilling programmes in various trades, Sustainability must never take a backseat Sembcorp Marine’s employees and at any time. We thank our customers, At Sembcorp Marine’s agship Tuas resident contractors also enhance their vendors, employees and community Boulevard Yard, the Group replaced employability with exible know-how partners for supporting our challenging over 5 gigawatt-hours (GWh) of that supports the Group’s widening but fruitful sustainability journey.” grid-supplied electricity with clean spectrum of projects. energy harnessed from its solar-roof. Sembcorp Marine’s latest accolade This amount of solar electricity – Sembcorp Marine contributed $1.8 complements two similar awards won in enough to power about 1,100 million and over 10,000 2017, at the Singapore Apex Corporate four-room ats for one full year – also employee-volunteering-hours to local Sustainability Awards and the SIAS helped Sembcorp Marine avoid over and overseas communities last year. Investors’ Choice Awards. 2,100 tonnes of carbon emissions, Notable activities included: the Green equivalent to taking 660 cars off the Wave Environmental Care Competition, To download the Sembcorp Marine road for a year. drawing 280 project submissions from Sustainability Report 2019, please click
1,000 Singaporean and Indonesian herehttps://www.sembmarine.com/scm2016/wp-content/uploads/2020/03/Sembcorp-Marine-SR2019.pdf. Sembcorp Marine will progressively students; and the School Book Assistance scale up the solar power output at Tuas Grant (SchoolBAG), which gave out Boulevard Yard. In 2019, Sembcorp $186,000 in bursaries to 900 Marine invested $4.7 million in nancially-disadvantaged students. workforce competency and talent development, equipping its employees In winning the Seatrade Maritime Asia with new skills and knowledge that Sustainability Award, Sembcorp Marine
Oct 2020 05 NEWS UPDATES
SEMBCORP MARINE PRESIDENT & CEO APPOINTED CO-CHAIR OF INTERNATIONAL ADVISORY PANEL ON MARITIME DECARBONISATION
the Maritime and Port Authority of Singapore’s push for decarbonisation Singapore (MPA), the panel will explore and we look forward to contributing our decarbonisation strategies, policies and experience from developing low-carbon actions to be taken by the local maritime engineering products and solutions for sector, in line with the International the global markets, and from our Maritime Organization’s (IMO) 2050 ongoing efforts to tap solar power in our target to reduce total annual greenhouse yard operations.” gas (GHG) emissions from international shipping by at least 50 per cent. Mr Wong is Chairman of the Singapore Maritime Institute’s Board and Comprising leaders from shipping Governing Council and a member of the companies, port operators, academia, WSH2028 Tripartite Strategy Committee, class societies, insurance and nance where he chairs the Work Group on players, energy companies, engine Workplace Safety and Health. He also
Sembcorp Marine President & CEO makers, shipyards, shipping associations, serves as Chairman of the Singapore Mr Wong Weng Sun and government, the IAP is chaired by Institute of Technology-Newcastle SMF Chairman Mr Andreas Sohmen-Pao. University (SIT-NU) Industry Advisory Sembcorp Marine President Committee for joint-degree programmes & CEO Mr Wong Weng Sun has been On IAP’s establishment, Mr Wong said: in marine engineering, naval architecture appointed the Co-chair of the “Decarbonisation is a multi-faceted issue and offshore engineering, and sits on the International Advisory Panel on requiring different perspectives and Industry Advisory Panel of the Nanyang Maritime Decarbonisation (IAP), which collaborations. The IAP re ects this, and I Technological University School of champions decarbonisation efforts in look forward to robust discussions with Mechanical and Aerospace Engineering. the maritime industry. the panel to see how Singapore can become a centre of excellence for Established by the Singapore Maritime maritime decarbonisation efforts. Foundation (SMF) and supported by “Sembcorp Marine is proud to support
SEMBCORP MARINE AND PARTNERS DONATE FACE MASKS AND HAND SANITISERS TO FRONTLINE HEALTHCARE
On May 11, Sembcorp Marine, in collaboration with Singapore’s
Economic Development Board (EDB) and 12 Singapore companies, donated 100,000 face masks and 5 tonnes of hand sanitisers to frontline healthcare workers in Batam, Indonesia, to protect them against COVID-19.
The initiative was led by EDB Chairman Dr Beh Swan Geh, who represented the Singapore group at the virtual handover ceremony of the supplies to Batam mayor Mr Muhammad Rudi.
Eleven of the donor companies have operations in Batam. Participants of the virtual handover ceremony organised by EDB (Image source: EDB) Sembcorp Marine’s PT SMOE Indonesia, an 85-hectare fabrication shipyard, is located in the Kabil Industrial Zone in Batam. The yard delivers a full spectrum of turnkey solutions, including engineering, procurement, construction, transportation, installation and commissioning services. 06 DOLPHIN INNOVATION AND KNOWLEDGE
SEMBCORP MARINE COMPLETES VESSEL REMOTE SURVEYING TRIAL WITH BUREAU VERITAS AND NOKIA
inspectors located at the vessel’s fabrication and assembly sites. The QC inspectors were equipped with rugged head-mounted cameras with high-de nition video streaming and voice communication functionalities that enabled the BV surveyor stationed at the remote monitoring centre to verify production quality and spot defects.
With the successful pilot trial, Sembcorp Marine, BV and Nokia have further reinforced the feasibility of complementing remote surveying with speci c traditional surveys without compromising personnel safety and survey quality. Such remote service Sembcorp Marine and BV inspection team at the remote inspection monitoring centre delivery will likely become the new normal in vessel surveys.
With COVID-19 severely disrupting integrity of the hull components, which traditional manned surveys in the were in various stages of construction. marine and offshore industry, The checks included material Sembcorp Marine partnered Bureau veri cation, panel t-up and visual Veritas Marine Singapore (BV) and inspections of the sub-assembly block. Nokia to successfully trial remote surveys, paving the way for As part of its innovation and establishing a new class procedure for sustainability strategy, Sembcorp Marine remote inspection of vessels under has embraced Industry 4.0 technologies construction. including digital design, advanced manufacturing and the Industrial Utilising digital technology, the new Internet-of-Things (IIOT) to boost its solution enables remote surveys to be production capabilities and capacity. performed at multiple locations, with feedback transmitted to a single Sembcorp Marine Head of Research & monitoring station. This optimises the Development Mr Simon Kuik said: “The waiting time between surveys and collaboration with BV and Nokia is in increases operational ef ciencies by keeping with our ambition to achieve providing connectivity between all project execution leadership through stakeholders involved, while continuous improvement in our minimising inspectors’ and workers’ production and process innovation. This exposure to onsite safety risks, will enable Sembcorp Marine to deliver especially during the COVID-19 safer, faster and more ef cient project pandemic. turnaround.”
At the pilot trial conducted in August Using Nokia’s cloud-based collaboration 2020 at Sembcorp Marine Tuas platform and FastMile 4G Customer Boulevard Yard, the collaborators Premises Equipment (CPE), the remote test-bedded the remote surveys on a monitoring centre at Tuas Boulevard new-build vessel construction. Various Yard communicated effectively with checks were carried out to assess the Sembcorp Marine’s quality control (QC)
Oct 2020 07 INNOVATION AND KNOWLEDGE
FROM INNOVATIVE IDEAS TO VALUABLE BUSINESS ASSETS: MANAGING SEMBCORP MARINE’S INTELLECTUAL PROPERTY (IP) FOR SUSTAINABLE GROWTH
Intellectual Property (IP) Examples of Sembcorp Marine’s IP rights include: refers to unique, value-adding creations of the human intellect that Gravi oat marine lique ed natural results from human ingenuity, gas (LNG) import or export terminal creativity and inventiveness . An IP solutions are xed near-shore, right prohibits all others from using re-deployable, modular and scalable. the underlying IP asset for Sembcorp Marine holds the proprietary commercial purposes without the rights and patents for the Gravi oat prior consent of the IP right holder. method of construction, arrangement This right drives Research and and terminal installation using Development (R&D) investments, modularised systems for LNG storage, and spurs technological innovation. loading or unloading in shallow waters.
At Sembcorp Marine, innovation is Sevan SSP circular hull is a a core enabler of business cost-effective alternative to traditional sustainability. Creativity and ship-shaped, turret-moored designs. constant innovation in technology Sembcorp Marine owns the patents to and engineering solutions are the core technology of the Sevan SSP essential for the company to stay circular hull form and characteristics, ahead of the competition and including mooring arrangement and achieve industry leadership through motion characteristics, suitable for diversi ed product offerings and deployment in colder, deeper and expansion into new market harsher environments. segments. As part of the innovation culture within the Group, all Sembcorp Marine employees are Key note to innovators and inventors encouraged to exercise their Whenever you encounter any ideas, concepts, drawings or any creativity and innovation. other form of IP during your course of work, do approach your Head of Department, Engineering or R&D who will guide you Sembcorp Marine recognises the through the registration process. For an invention to be paramount importance of IP as a patentable, the invention should not be disclosed to the public valuable business asset for growth before the patent application is led. and value creation. The Group’s comprehensive IP portfolio is developed through new inventions created by the Sembcorp Marine team and its partners via research and collaboration. We are working closely with our partners to commercialise the IP of our core products and solutions in Offshore Drilling & Production, Gas, Renewables and Ocean Living.
08 DOLPHIN INNOVATION AND KNOWLEDGE
SEMBCORP MARINE SUBSIDIARY LMG MARIN SPEARHEADS ZERO-EMISSION VESSEL DEVELOPMENT
Visible signs of climate change transportation as well as the time and faced uncertainty during the initial hasten the call for sustainable effort to validate reliability. design stages as there were no existing development and the push towards build-standards for hydrogen-powered a low carbon economy. The There have been strong contenders in this vessels. International Maritime Organization race to develop the fuels of the future. (IMO) recognises this and aims to at Leading the pact arguably are hydrogen Undeterred by this challenge and least halve current greenhouse gas and ammonia. drawing from its previous experience pf (GHG) emissions by 2050. Sharing the spearheading LNG-powered ferries in IMO’s vision, Sembcorp Marine has While both fuels provide remarkably 2016, LMG Marin worked alongside developed a suite of low-carbon gas clean tailpipe emissions, due Norled AS, one of Norway’s largest ferry product solutions to serve as consideration should also be given to and express boat operators, and the alternatives before the the industry their production and supply chains. To Norwegian Maritime Administration to transitions to zero-emission standard. spur the adoption of these fuels of the conduct various risk-based assessments Some of these interim solutions future, introducing regulations and for the development of the vessel. Mikal include a 12,000 m3 LNG bunker incentives to encourage investment in Hansso Espedal and Pavel Berg from LMG vessel, LNG-Battery hybrid harbour clean energy sector is essential. With Marin were invited to present their tugs and design-and-build capability increased stakeholder interest, the insights on this project at the Maritime for the world’s biggest realisation of a clean economy can take Hydrogen and Fuel Cells conference in semi-submersible crane vessel, the ight. Bergen on the 3 September 2019. Sleipnir. Taking the bold step forward, LMG Marin Scheduled to be delivered in 2021, the
Across the globe, there are ongoing AS, Sembcorp Marine’s Norwegian futuristic development of the liquid efforts to decarbonise shipping. subsidiary, has designed the world’s rst hydrogen-powered ferry is a true Deciding on the choice of fuel and liquid hydrogen-powered ferry which is testament to LMG Marin’s cutting-edge technology requires signi cant currently being built in Norway. With a and environmentally-friendly solutions amount of resources such as funding capacity of 299 passengers, 80 cars and capability. for research and development on ten trucks, the ferry will be powered by marine propulsion, port infrastructure 400kW hydrogen-fueled cells. As a development, onshore storage, pioneer in this technology, LMG Marin
Capable of transporting up to 296 passengers and 80 vehicles, the world's rst liquid hydrogen-powered ferry, designed by LMG Marin, will service the Hjelmeland-Skipavik-Nesvik connection in Ryfylket, Norway Oct 2020 09 INNOVATION AND KNOWLEDGE
Fire ghting prevents opportunities for rides a year from Tokyo to other parts of the limits set by the problem, one may be THE VALUE OF PROBLEM-SOLVING AND CRITICAL THINKING real problem-solving. It drains the country. EJR has built many tunnels able to turn their biggest problem into SKILLS organisational resources and hampers in its rail network over the years, many an asset. Many great ideas and creative performance. The key to less of which are beneath the various solutions in business were results of re ghting and more problem-solving mountains found in Japan. In the 1980s, looking beyond the limits that problems is to identify problems in the early a major challenge was encountered provide. You may nd more examples in The global economy is becoming stages through observation, listening when they were drilling a long tunnel the book “It’s Not About the Sharks – The more volatile, ambiguous and chaotic. and challenging people in the through Mt. Tanigawa, about 120 miles Simple Path from Problem to Answer” by To stay ahead, both businesses and workplace on why things happen in a northwest of Tokyo. David Niven. their employees must constantly adapt certain way or what standards are in and change swiftly. Employees must place. Drilling had to stop due to large Critical thinking and problem solving are be able to help their employers amounts of water seeping through the closely related and are interdependent. produce better products and services This creates a culture of problem-solving mountain from the melting snow on its Critical thinking skills in analysis, to remain competitive. One of the key in the workplace. Kallet Michael, author peak and waterproo ng the tunnel was reasoning and argument help identify competencies that organisations are of “Think Smarter: Critical Thinking to impossible. The brilliant engineers of and de ne problems clearly while critical seeking in their employees is the Improve Problem-Solving and the company studied the situation and thinkers use problem-solving skills to ability to solve problems. Decision-Making Skills”, introduces a drew up plans for a drainage and piping make good decisions and draw smart critical thinking framework consisting system to pump water out from the conclusions. We all have the ability to In the book “Practical Problem-Solving of three components: clarity, tunnel. It was an expensive and think critically, however like many skills, Skills in the Workplace” by Taylor and conclusions, and decisions. The time-consuming solution but there was we need to be taught to do it and we can Lashman, problems in the workplace framework provides tools and not a single engineer or manager who only become an effective critical thinker are de ned as “the troubling techniques to improve problem-solving. had a better idea. The plan was the best if we practise it often enough. interruption of work ow for which It guides you to get clarity on the issue, solution the engineers could come up the solution is not immediately the workplace requires new skills and Situations may become severe and problem, or goal; develop viable with within the problem boundaries Note: evident”. We can nd problems in four attitudes. Some education researchers potentially disastrous. However, solutions and steps to take; and lastly, to provided but it still caused a big loss in SCM Academy has developed a training critically analyse each possible pro ts and delays for the company. programme in Critical Thinking and key situations at the workplace: assume problem-solving to be part of re ghting is not always disastrous. It is processing; interacting with critical thinking, whereas others view sometimes necessary as there are conclusion and decide on the best Problem-Solving Skills for engineers and customers; special assignment / critical thinking as part of problems that always happen action to take. Undoubtedly, this One day, one of the mechanics who managers. Details will be sent to heads of project; and supervising. Problems that problem-solving. To solve a problem, one unexpectedly with potentially three-step critical thinking process maintained the tunnel-digging department for them to include the employees are expected to tackle are needs comprehension and reasoning catastrophic consequences and no clear enables problem solvers to achieve equipment took a large sip of the water programme in the department training usually mid-range problems. skills in order to understand the problem way for them to be resolved. For smarter solutions, con dence in in the tunnel to quench his thirst and it plan. clearly; allow him or her to de ne what example, a supplier goes bankrupt decision making and creativity. turned out to be the best-tasting water Typical features of these problems are the issue, problem or goal really is; and to without warning and it takes times to he had ever had. He suggested that the as follows: gure out what to do about it. nd a replacement; a critical machine In an environment where solving water should be bottled and sold. He • They persistently threaten an breaks down with no rhyme or reason; or problems are a norm, employees are told his supervisor, who in turn told his organisation’s delivery of high In any business organisation, particularly supplier equipment does not work at able to practice critical thinking tools boss, who told the engineers, until the quality and cost-effective products in manufacturing processes, dealing with commissioning; and so on. and techniques to guide their thinking message eventually reached the top of or services problems in the workplace is part and to improve problem-solving and the company. That was the birth of • They require higher order thinking parcel of an employee’s daily work What is the difference between a re decision-making skills. These will Oshimizu Water, a subsidiary of EJR - a in order to be solved ef ciently and routine. There are sometimes more and a problem? directly yield higher quality solutions, $75-million-a-year business. The effectively problems than people have time to better decision-making, and creative engineers could not see the water itself • Most people in the organisation are resolve and situations may turn into Michael Ballé, a lean management results. as the solution to the problem because potentially able to solve them re ghting where managers and practitioner de nes a problem as “one they were trained to attack the problem engineers rush from task to task, not where although you might not have an As the context and causes of the head-on and this allowed the problem Organisations invariably expect being able to complete the task at hand immediate solution, you understand the problem are made spectacularly clear, to de ne their options and boundaries. employees to take on problems at before another interrupts them. problem space,” and a re as “a situation problems will become a side note and On the contrary, the mechanic had their workplace and develop solutions where you are caught with your pants people are able to focus their time, nothing to worry about as he was not that not only solve the immediate Symptoms of re ghting are: down because you simply didn’t see energy and attention on thinking of bound to the problem of removing the issues or challenges, but also improve • There is not enough time to solve all it coming, don’t know what to do and coming up with extraordinary water in the tunnel and instead came up the competitiveness of the problems and have to act quickly because if ideas. with the great idea of bottling the organisation with higher quality • Solutions are incomplete not, consequences can be dire”. water for pro t. products or services and decreased • Problems recur and cascade Understanding the problem space East Japan Railways (EJR), a major cost. • Urgency supersedes importance requires the ability to identify and de ne passenger railway company in Japan, By shifting the focus from the problem • Many problems become crises problems clearly through critical provides more than six billion passenger and casting their imagination beyond Identifying and solving problems in • Performance drops thinking.
10 DOLPHIN INNOVATION AND KNOWLEDGE
Fire ghting prevents opportunities for rides a year from Tokyo to other parts of the limits set by the problem, one may be real problem-solving. It drains the country. EJR has built many tunnels able to turn their biggest problem into organisational resources and hampers in its rail network over the years, many an asset. Many great ideas and creative performance. The key to less of which are beneath the various solutions in business were results of re ghting and more problem-solving mountains found in Japan. In the 1980s, looking beyond the limits that problems is to identify problems in the early a major challenge was encountered provide. You may nd more examples in The global economy is becoming stages through observation, listening when they were drilling a long tunnel the book “It’s Not About the Sharks – The more volatile, ambiguous and chaotic. and challenging people in the through Mt. Tanigawa, about 120 miles Simple Path from Problem to Answer” by To stay ahead, both businesses and workplace on why things happen in a northwest of Tokyo. David Niven. their employees must constantly adapt certain way or what standards are in and change swiftly. Employees must place. Drilling had to stop due to large Critical thinking and problem solving are be able to help their employers amounts of water seeping through the closely related and are interdependent. produce better products and services This creates a culture of problem-solving mountain from the melting snow on its Critical thinking skills in analysis, to remain competitive. One of the key in the workplace. Kallet Michael, author peak and waterproo ng the tunnel was reasoning and argument help identify competencies that organisations are of “Think Smarter: Critical Thinking to impossible. The brilliant engineers of and de ne problems clearly while critical seeking in their employees is the Improve Problem-Solving and the company studied the situation and thinkers use problem-solving skills to ability to solve problems. Decision-Making Skills”, introduces a drew up plans for a drainage and piping make good decisions and draw smart critical thinking framework consisting system to pump water out from the conclusions. We all have the ability to In the book “Practical Problem-Solving of three components: clarity, tunnel. It was an expensive and think critically, however like many skills, Skills in the Workplace” by Taylor and conclusions, and decisions. The time-consuming solution but there was we need to be taught to do it and we can Lashman, problems in the workplace framework provides tools and not a single engineer or manager who only become an effective critical thinker are de ned as “the troubling techniques to improve problem-solving. had a better idea. The plan was the best if we practise it often enough. interruption of work ow for which It guides you to get clarity on the issue, solution the engineers could come up the solution is not immediately the workplace requires new skills and Situations may become severe and problem, or goal; develop viable with within the problem boundaries Note: evident”. We can nd problems in four attitudes. Some education researchers potentially disastrous. However, solutions and steps to take; and lastly, to provided but it still caused a big loss in SCM Academy has developed a training key situations at the workplace: assume problem-solving to be part of re ghting is not always disastrous. It is critically analyse each possible pro ts and delays for the company. programme in Critical Thinking and processing; interacting with critical thinking, whereas others view sometimes necessary as there are conclusion and decide on the best Problem-Solving Skills for engineers and customers; special assignment / critical thinking as part of problems that always happen action to take. Undoubtedly, this One day, one of the mechanics who managers. Details will be sent to heads of project; and supervising. Problems that problem-solving. To solve a problem, one unexpectedly with potentially three-step critical thinking process maintained the tunnel-digging department for them to include the employees are expected to tackle are needs comprehension and reasoning catastrophic consequences and no clear enables problem solvers to achieve equipment took a large sip of the water programme in the department training usually mid-range problems. skills in order to understand the problem way for them to be resolved. For smarter solutions, con dence in in the tunnel to quench his thirst and it plan. clearly; allow him or her to de ne what example, a supplier goes bankrupt decision making and creativity. turned out to be the best-tasting water Typical features of these problems are the issue, problem or goal really is; and to without warning and it takes times to he had ever had. He suggested that the as follows: gure out what to do about it. nd a replacement; a critical machine In an environment where solving water should be bottled and sold. He • They persistently threaten an breaks down with no rhyme or reason; or problems are a norm, employees are told his supervisor, who in turn told his organisation’s delivery of high In any business organisation, particularly supplier equipment does not work at able to practice critical thinking tools boss, who told the engineers, until the quality and cost-effective products in manufacturing processes, dealing with commissioning; and so on. and techniques to guide their thinking message eventually reached the top of or services problems in the workplace is part and to improve problem-solving and the company. That was the birth of • They require higher order thinking parcel of an employee’s daily work What is the difference between a re decision-making skills. These will Oshimizu Water, a subsidiary of EJR - a in order to be solved ef ciently and routine. There are sometimes more and a problem? directly yield higher quality solutions, $75-million-a-year business. The effectively problems than people have time to better decision-making, and creative engineers could not see the water itself • Most people in the organisation are resolve and situations may turn into Michael Ballé, a lean management results. as the solution to the problem because potentially able to solve them re ghting where managers and practitioner de nes a problem as “one they were trained to attack the problem engineers rush from task to task, not where although you might not have an As the context and causes of the head-on and this allowed the problem Organisations invariably expect being able to complete the task at hand immediate solution, you understand the problem are made spectacularly clear, to de ne their options and boundaries. employees to take on problems at before another interrupts them. problem space,” and a re as “a situation problems will become a side note and On the contrary, the mechanic had their workplace and develop solutions where you are caught with your pants people are able to focus their time, nothing to worry about as he was not that not only solve the immediate Symptoms of re ghting are: down because you simply didn’t see energy and attention on thinking of bound to the problem of removing the issues or challenges, but also improve • There is not enough time to solve all it coming, don’t know what to do and coming up with extraordinary water in the tunnel and instead came up the competitiveness of the problems and have to act quickly because if ideas. with the great idea of bottling the organisation with higher quality • Solutions are incomplete not, consequences can be dire”. water for pro t. products or services and decreased • Problems recur and cascade Understanding the problem space East Japan Railways (EJR), a major cost. • Urgency supersedes importance requires the ability to identify and de ne passenger railway company in Japan, By shifting the focus from the problem • Many problems become crises problems clearly through critical provides more than six billion passenger and casting their imagination beyond Identifying and solving problems in • Performance drops thinking.
Oct 2020 11 HEALTH AND SAFETY
During meal or drinks breaks, all Undergoing Regular Swab Tests COVID-19 SAFE MANAGEMENT MEASURES AT SEMBCORP Persons-at-work and visitors must MARINE TUAS BOULEVARD YARD AND TANJONG KLING wear surgical, N95, or reusable masks To safeguard the health of stakeholders and other necessary PPE at all times. and to ensure all personnel returning to Employees are required to follow work is free from COVID-19, all To prevent COVID-19 transmission congregation and reduce human Supporting Contact Tracing good personal hygiene practices such Persons-at-Work are required to within our yards, Sembcorp Marine has congestion at all common areas. We use Requirements as regular hand washing, using hand undergo a rostered routine swab test implemented Safe Management innovations such as contactless access and sanitisers after completion of work, (RRT) once every 14 days at Regional Measures at the workplace in sensors to minimise the need for common Workplace access is now limited to only and not sharing food and drink to Screening Centres designated by the accordance with national requirements, physical touchpoints in the workplace. essential and authorised Persons at Work mitigate transmission risks. authorities. providing a safe working environment and visitors with prior permission from to all Persons-at-Work and visitors. Safe physical distances are demarcated via the Ministry of Trade and Industry (MTI) Ensuring Cleanliness of Workplace Effective implementation of these visual indicators or through physical to enter the yard. It is mandatory for all Premises measures will minimise risk and reduce means at the workplace premises to Persons-at-Work and visitors to activate the likelihood of having to restore tight ensure at least one metre of spacing the “TraceTogether” mobile application All common spaces, particularly work restrictive measures subsequently. between persons at all times. Trained before entering the yard and areas with high human traf c or Safe Managing Of cers (SMO) and Safe “SafeEntry” system is used to register interaction, are regularly cleaned and These safe management measures are Distancing Of cers (SDO) conduct regular yard premises entry and exit. disinfected. All machinery, tools and as follows: inspections and checks to ensure the equipment shared between different • Reducing physical interaction and implementation of and adherence to To prevent the transmission of COVID-19, Persons-at-work across different shifts ensure safe distancing at measures. Persons-at-Work and visitors who are or teams are cleaned and disinfected workplaces febrile or display respiratory symptoms before changing hands or the end of • Supporting contact tracing Sembcorp Marine’s Health, Safety and such as coughing, breathlessness, every shift. Cleaning agents such as requirements Environment department is overseeing sneezing and runny nose cannot enter hand soap are provided at all toilets • Requiring Personal Protective the implementation of Safe Management the workplace. and hand-wash stations, while disinfecting agents such as hand Equipment (PPE) and observing good Measures and safe distancing at work in personal hygiene the Group’s premises to provide a safe Requiring Personal Protective sanitisers are installed at all human • Ensuring cleanliness of workplace working environment and minimise risks Equipment and Observing Good traf c stoppage points within the premises of further outbreak. Personal Hygiene workplace. • Implementing health checks and protocols including regular Implementing Health Checks and temperature taking and swab tests Protocols
Reducing Physical Interaction and Body temperature and COVID-19 Ensure Safe Distancing at related respiratory symptoms of all Workplaces Persons-at-Work are checked twice daily and recorded using Sembcorp Working from home is currently the Marine’s Temperature Recording default mode of working and special application. All Persons-at-Work must attention has been given to vulnerable adhere to MOH’s prevailing travel and employees to enable them to health check advisories, and only visit telecommute. As far as practicable, one clinic for check-up if unwell. physical meetings are minimised in Evacuation plans and follow-up plans favour of virtual meetings. The are in place to manage suspected company has cancelled all events or pandemic cases and provide guidance activities involving close and prolonged in the event of a con rmed COVID-19 contact amongst participants and social case. gatherings at the workplace. These Safe Management Measures are To minimise intermixing of personnel at communicated and explained to all work, all Persons-at-Work are separated Persons-at-Work and visitors through Safe distancing demarcation marked at the badge board hangers area into different shifts and teams. prominently displayed safety posters Staggered working and break hours or signages to remind them to observe and segregation plans help avoid all measures in place.
12 DOLPHIN HEALTH AND SAFETY
During meal or drinks breaks, all Undergoing Regular Swab Tests Persons-at-work and visitors must wear surgical, N95, or reusable masks To safeguard the health of stakeholders and other necessary PPE at all times. and to ensure all personnel returning to Employees are required to follow work is free from COVID-19, all To prevent COVID-19 transmission congregation and reduce human Supporting Contact Tracing good personal hygiene practices such Persons-at-Work are required to within our yards, Sembcorp Marine has congestion at all common areas. We use Requirements as regular hand washing, using hand undergo a rostered routine swab test implemented Safe Management innovations such as contactless access and sanitisers after completion of work, (RRT) once every 14 days at Regional Measures at the workplace in sensors to minimise the need for common Workplace access is now limited to only and not sharing food and drink to Screening Centres designated by the accordance with national requirements, physical touchpoints in the workplace. essential and authorised Persons at Work mitigate transmission risks. authorities. providing a safe working environment and visitors with prior permission from to all Persons-at-Work and visitors. Safe physical distances are demarcated via the Ministry of Trade and Industry (MTI) Ensuring Cleanliness of Workplace Effective implementation of these visual indicators or through physical to enter the yard. It is mandatory for all Premises measures will minimise risk and reduce means at the workplace premises to Persons-at-Work and visitors to activate the likelihood of having to restore tight ensure at least one metre of spacing the “TraceTogether” mobile application All common spaces, particularly work restrictive measures subsequently. between persons at all times. Trained before entering the yard and areas with high human traf c or Safe Managing Of cers (SMO) and Safe “SafeEntry” system is used to register interaction, are regularly cleaned and These safe management measures are Distancing Of cers (SDO) conduct regular yard premises entry and exit. disinfected. All machinery, tools and as follows: inspections and checks to ensure the equipment shared between different • Reducing physical interaction and implementation of and adherence to To prevent the transmission of COVID-19, Persons-at-work across different shifts ensure safe distancing at measures. Persons-at-Work and visitors who are or teams are cleaned and disinfected workplaces febrile or display respiratory symptoms before changing hands or the end of • Supporting contact tracing Sembcorp Marine’s Health, Safety and such as coughing, breathlessness, every shift. Cleaning agents such as requirements Environment department is overseeing sneezing and runny nose cannot enter hand soap are provided at all toilets • Requiring Personal Protective the implementation of Safe Management the workplace. and hand-wash stations, while Conducting Risk Assessment (RA) brie ngs with adequate safe distancing disinfecting agents such as hand measures in place Equipment (PPE) and observing good Measures and safe distancing at work in personal hygiene the Group’s premises to provide a safe Requiring Personal Protective sanitisers are installed at all human • Ensuring cleanliness of workplace working environment and minimise risks Equipment and Observing Good traf c stoppage points within the premises of further outbreak. Personal Hygiene workplace. • Implementing health checks and protocols including regular Implementing Health Checks and temperature taking and swab tests Protocols
Reducing Physical Interaction and Body temperature and COVID-19 Ensure Safe Distancing at related respiratory symptoms of all Workplaces Persons-at-Work are checked twice daily and recorded using Sembcorp Working from home is currently the Marine’s Temperature Recording default mode of working and special application. All Persons-at-Work must attention has been given to vulnerable adhere to MOH’s prevailing travel and Physical barriers are installed at workshops employees to enable them to health check advisories, and only visit telecommute. As far as practicable, one clinic for check-up if unwell. physical meetings are minimised in Evacuation plans and follow-up plans favour of virtual meetings. The are in place to manage suspected company has cancelled all events or pandemic cases and provide guidance activities involving close and prolonged in the event of a con rmed COVID-19 contact amongst participants and social case. gatherings at the workplace. These Safe Management Measures are To minimise intermixing of personnel at communicated and explained to all work, all Persons-at-Work are separated Persons-at-Work and visitors through into different shifts and teams. prominently displayed safety posters or signages to remind them to observe Staggered working and break hours Maintaining a physical distance of at least one metre between persons at and segregation plans help avoid all measures in place. all times
Oct 2020 13 Sembcorp Marine is an integrated brand providing innovative engineering solutions to the global o shore, marine and energy industries. Our products and solutions focus on the following areas: Gas Value Chain, Renewable Energy, Process, Advanced Drilling Rigs, Ocean Living and Maritime Security.
As a global solutions provider, we deploy the best competencies across our worldwide network to take on projects of any scale and complexity, and for any operating requirements - from benign waters to ultra-deep, cold and harsh conditions. With this exibility, we help you realise possibilities in today’s fast-changing and increasingly challenging environment.
https://www.sembmarine.com/
Sembcorp Marine. Integrated Synergies, Global Possibilities.