BOSTON PUBLIC LIBRARY MULTI-SITE CONNECTIVITY SERVICES

ERATE FY18 (JULY 1, 2017 – JUNE 30, 2018)

TERM 1 YEAR WITH OPTIONS TO RENEW FOR YEAR 2 AND YEAR 3 SCOPE

The following Internet services are requested:

 Provide one (1) Layer -3 1GE connection back to 700 Boylston St Boston MA 02116 and 1 Summer St Boston MA 02110 on diverse protected paths at each of the following BPL branch locations: o Adams Street 690 Adams Street, Dorchester 02122 o Archival Center 201 Rivermoor St, West Roxbury, MA 02132 o Brighton 40 Academy Hill Road, Brighton 02135 o Charlestown 179 Main Street, Charlestown 02129 o Codman Square 690 Washington Street, Dorchester 02124 o Connolly 433 Centre Street, Jamaica Plain 02130 o Dudley 65 Warren Street, Roxbury 02119 o East Boston 365 Bremen Street, East Boston 02128 o Egleston Square 2044 Columbus Avenue, Roxbury 02119 o Faneuil 419 Faneuil Street, Brighton 02135 o Fields Corner 1520 Dorchester Avenue, Dorchester 02122 o Grove Hall 41 Geneva Avenue, Dorchester 02121 o Honan-Allston 300 North Harvard Street, Allston 02134 o Hyde Park 35 Harvard Avenue, Hyde Park 02136 o Jamaica Plain 30 South St Jamaica Plain MA 02130 o Lower Mills 27 Richmond Street, Dorchester 02124 o Mattapan 1350 Blue Hill Avenue, Mattapan 02126 o North End 25 Parmenter Street, Boston 02113 o Parker Hill 1497 Tremont Street, Roxbury 02120 o Roslindale 4246 Washington Street, Roslindale 02131 o South Boston 646 East Broadway, South Boston 02127 o South End 685 Tremont Street, Boston 02118 617-536-8241 o Uphams Corner 500 Columbia Road, Dorchester 02125 o West End 151 Cambridge Street, Boston 02114 o West Roxbury 1961 Centre Street, West Roxbury 02132  Furnish and install all required provider edge equipment on customer premises  Handoff from provider equipment must be single-mode fiber with LC connector  Provide circuit utilization data when requested  Provide customer with technical support contact information for business hours and off-hours emergencies with the following SLA’s o 1 year of on-call support o 2-hour callback between the hours of 6AM and 12AM o Remote troubleshooting of technical problems o 4-hour on-site remediation of core issues between the hours of 6AM and 12AM o Email and/or phone notifications of outages scheduled and emergency  Services must be installed and fully operational by 7/1/17

E-RATE

Final action on any submitted bids will be contingent of receipt of ERATE funding and a decision by the Awarding Authority to proceed with procurement. Please be advised that the Awarding Authority uses the SP Invoice form (Form 474) methodology to pay our portion of the expenses. The successful bidder is responsible for invoicing the SLD for the discounted portion of the expenses and invoices the Awarding Authority for our portion of the expenses ONLY. Bidders must have a USAC SLD SPIN.