FAQs MEO SUDOESTE Postponement

Due to the global pandemic of COVID-19 and in strict compliance with the indications by the competent authorities, the 24th edition of MEO Sudoeste has been rescheduled to 2021.

1. What are the new dates for the 26th ? The 24th edition of MEO Sudoeste has been rescheduled to the 3rd to 7th August 2021, with the camping area opening on 31st July. It will take place at the same location: Zambujeira do Mar, Southwest coast of .

2. Is my ticket for the 26th Super Bock Super Rock valid for the new dates in 2021? Yes. All tickets purchased will remain valid for the new dates – 3rd to 7th August 2021 with the camping area opening on 31st July: Standard pass, exclusive pass, total exclusive pass, 1- day ticket, combined MEO Sudoeste + Sumol Summer Fest pass, car camping, park & tent. There is no need to exchange your ticket or get a new one. You just need to present your ticket on arrival to the festival.

3. Will the line-up be the same for the new dates in 2021? We are already working to have the same line-up or an even better one! Visit our website and follow us on social media to keep up to date.

4. What can I do if I can’t make the new dates? We are now waiting for the Decree-law resulting from the discussion in the specialty by the Portuguese Parliament, to be able to give further information. Even so, your ticket remains valid for the new dates and can be used by anyone other than its holder, without the need to exchange or issue new tickets, simply presenting it on arrival at the Festival.

5. Can anyone other than the ticket holder use the ticket? Yes. You just need to produce the ticket on arrival at the festival.

6. Can I request a refund? We are now waiting for the Decree-law resulting from the discussion in the specialty by the Portuguese Parliament, to be able to give further information. Even so, your ticket remains valid for the new dates and can be used by anyone other than its holder, without the need to exchange or issue new tickets, simply presenting it on arrival at the Festival.

7. I bought a ticket including accommodation from Festicket. What do I need to do? The same rules apply to your ticket package as the rest of festival tickets. Your package will remain valid for the festival new dates. For details about accommodation and other services contact Festicket with your questions on https://support.festicket.com/hc/en-us

8. I bought Nomad Pop Up Hotel glamping. What can I do? The service you bought will remain valid for next year, plus 20% discount for any additional bookings. The refund will be done according to Nomad’s cancellation policy and the terms and conditions of the purchase. For any questions please contact [email protected].

9. I won my ticket in a competition. Is it valid for the new dates? Yes. Tickets won in competitions or any other promotions will remain valid for the new dates.

10. Are tickets for 2021 on sale now? Tickets for the new dates of the 24th edition of MEO Sudoeste will be on sale very soon. Stay tuned!