Digital Matron Job Description & Person Specification – A summary of the role responsibilities and person specification

Why Our Trust?

Terms and conditions What you’ll love about working here

Post – Fixed Term We are outstanding! The CQC rated the organisation as Outstanding for services being caring and

Division – Trust Services well-led. The Trust was the first in the country to go from Requires Improvement to Outstanding in 2017, and is now the first to do this and then retain this rating. The Trust is currently one of only seven Department – Digital Services in the country to have been rated Outstanding twice, and one of only three general acute Trusts to achieve this. Band – 8a

Salary - £45,753 - £51,668 A digital exemplar- Being appointed as a Global Digital Exemplar means we can realise this vision by implementing digital technologies that will help us to transform the way we work and how we relate to Location – Weston our colleagues, patients and partner organizations. Hours of work – 37.5 Sustainable healthcare - We have joined the international movement to declare a climate emergency, Contract length – 24 months recognising the impact climate change is having on the world. Climate change is labelled as the Annual leave – Up to 33 days dependant on NHS Service greatest threat to health in the 21st century, with a range of conditions related to heat, cold, extreme weather and air pollution predicted to rise. To lead the way in healthcare the Trust has set ambitious Pension - The NHS Pension Scheme is a defined benefit scheme. Further details and outline of goals to become carbon neutral by 2030. benefits can be found at: www.nhsbsa.nhs.uk/pensions

Access to further opportunities with the Trust Diversity & Inclusion

Apprenticeships are a great way to learn and earn on the job. UH Bristol and Weston provides a range of A core principle of the Trust is to ensure that patients and staff are treated with dignity and respect. apprenticeships to support a huge number of career opportunities in clinical and non-clinical support Promoting equality, diversity and human rights and challenging any form of inequality, discrimination, services with apprenticeships starting at level 2 through to level 7. harassment or abuse are central to the Trust’s Values.

As an organisation we encourage further development of all employees to progress upward within their ‘Committed to inclusion in everything we do’ is the ambition set out in the Trust’s Workforce Diversity & chosen field. Inclusion Strategy. The Trust will not tolerate discrimination, harassment or bullying under any circumstances and About us particularly because of a characteristic protected by the Equality Act 2010. Our mission is to improve the health of the people we serve by delivering exceptional care, teaching

and research every day.

Version Issued: June 2020 Digital Matron Job Description & Person Specification – A summary of the role responsibilities and person specification

Job Purpose Organisational Structure

To provide the operational /midwifery/AHP/HCST leadership, management and engagement for Digital services to support the safe and efficient design, implementation and use of digital solutions within agreed projects to deliver improvements in the quality and outcomes of care. The post holder will act as a link between the six clinical divisions (at all UHBW sites) and Digital Services as well as the Trust Services Division, to provide expert clinical advice and guidance to Digital Services colleagues; working collaboratively with key stakeholders to ensure suitable clinical engagement in the planning, development, delivery and evaluation of digital projects; promote innovation and champion the development of a Deputy CIO/Head of Digital clinically-appropriate information culture across the organisation. Programmes (Operational) Deputy Chief Nurse (Professional) Main Duties and Responsibilities

Communication

 To develop and maintain strong professional links with peers in the wider clinical profession e.g. Digital Matron Professional bodies, colleges, local and national clinical leads for informatics  In conjunction with the Deputy Chief Nurse; to act as a central conduit for nursing/midwifery/AHP/HCST staff ensuring that nursing/midwifery/AHP/HCST input is provided

to projects within the digital ’s programme and that information about the project is Informatics Midwives shared with all nursing/midwifery/AHP/HCST staff  To provide authoritative operational advice and guidance on clinical matters to the Digital Informatics Nurses Hospital Programme Board, via the Digital Clinical Oversight Group and to associated Digital Clinical Task & Finish Groups Informatics AHPs/HCSTs  In conjunction with the digital nurses/midwives/AHPs/HCSTs; to plan and coordinate the engagement of all key stakeholders ensuring they are consulted in the design, delivery and EPMA Project Lead Pharmacist evaluation of clinical informatics projects, including patients, carers, clinicians, technical and project teams Key Relationships  To model a collaborative, influencing style of working, negotiating with others to achieve the DS Technical Services, DS Programme/Project Managers, DS Delivery Teams, Medical and Dental best outcome (CCIO), Clinical Chairs, Nursing and Midwifery (DCO), Heads of Nursing and Midwifery, Modern Matrons, Ward Sisters/Managers, Nurses and Midwives, Allied Health Professionals (CTIO), A&C Operational Managers

Version Issued: June 2020 Digital Matron Job Description & Person Specification – A summary of the role responsibilities and person specification

Service Improvement technology in the delivery of high quality care.

 Provide the operational clinical overview and expertise to the design and development of General Responsibilities informatics -enabled change programmes, especially within nursing/midwifery/AHP services  In conjunction with the Deputy Chief Nurse and Head of Digital Programmes, develop strategies,  The post holder is expected to manage their own workload and work autonomously within plans and activities to ensure that they deliver safe, effective, evidence-based and accessible established procedures and standards. services and systems to meet the health and care knowledge and information needs of patients  The post holder will have responsibility for the day to day operational management of the digital and clinicians nurses/midwifes/AHPs/HCSTs within Digital Services.  Act as a key facilitator to the operational and clinical change agenda, including the drive for  The post holder will be an integral member of both the Digital Services Senior Leadership Team reduction / elimination of variation in practice and Programmes Team.  With the support of the digital nurses/midwifes/AHPs/HCSTs; review and ensure that proposed  The post holder will be a core member of the Digital Clinical Oversight Group and ensure that service redesigns will be effective in improving clinical practice and patient care outcomes, whilst Digital Clinical Task and Finish groups are appropriately supported. adhering to professional and informatics standards  Work in partnership with others to develop, take forward and evaluate direction, policies and Working Environments strategies for the trust  Develop professional leadership skills in healthcare systems innovation, gain an understanding  The post holder is expected to work within a busy office environment on tasks that require close of emerging trends in healthcare information and records and apply this in practice. concentration while dealing with frequent interruptions requiring them to switch to other tasks.  The post holder will be expected to use a PC and therefore a VDU Screen for protracted periods Quality of time.

 Act as a champion for and the digital agenda as an enabler for safe and effective care  Participate directly in establishing and guiding the strategic direction of clinical and nursing/midwifery-related health digital design, implementation and delivery throughout the Trust  Provide independent assurance that digital solutions and associated standard operating procedures are safe when in use in clinical operations  Take responsibility for specific clinical safety assessments, as an accredited Clinical Safety Officer; of both new clinical systems (along with upgrades) and their applications using the methods adopted by the digital hospital’s programme and the Clinical Safety model  Work with the other appointed; Chief Clinical Information Officers, Medical Information Officers and Chief Therapies Information Officer, and Digital nurses/midwifes/AHPs/HCSTs, with input from a broad range of clinical colleagues to develop and promote the best use of digital

Version Issued: June 2020

Digital Matron Job Description & Person Specification – A summary of the role responsibilities and person specification

Personal Profile - (E) = Essential (D) = Desirable

Knowledge and Experience Skills and Abilities

(E1) Experience of working as a ward sister, senior midwife, senior AHP, senior HCST or clinical (S1) Convinced and committed about informatics as a tool to drive up clinical quality of care and nurse specialist (E) support professional practice (E) (E2) Experience of patient safety: responsibility for clinical risk management in a defined area of (S2) Successful influencer and negotiator: able to persuade clinicians to engage with, implement and work (E) embed change to achieve successful outcomes (E) (E3) Experience of acting as a key contributor to Hospital based Digital projects (E) (S3) Credible in a multi-professional environment (E) (E4) Experience of working on projects that impacts across an organisation (E) (S4) Effective line management (E) (E5) Benefits management: able to identify and articulate the benefits of information-enabled change and drive through these benefits (E) (E6) Organisation development: understanding of the requirements of an information culture and emerging technologies (E)

Aptitudes Qualifications and Training

(A1) Excellent communication skills (E) (Q1) /midwife/AHP/HCST (E) (A2) Standard keyboard skills (E) (Q2) Post Registration qualification / Post Graduate diploma and training (E) (Q3) Accredited Clinical Safety Officer or actively working towards attaining this (E)

Version Issued: June 2020 Digital Matron Job Description & Person Specification – A summary of the role responsibilities and person specification

Transforming Care Safeguarding Children and Vulnerable Adults

Delivering sustainable healthcare services to our patients, which are effective, efficient and driven by excellence, is at the heart of our organisation. Transforming Care is the Trust’s overarching programme of transformational The Trust is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults, change. It enables staff to use a structured approach to continuously improve and innovates their services, and as such expects all staff and volunteers to share this commitment. strengthen our capability, and deliver our Trust’s mission to improve the health of the people we serve by delivering Quality and Clinical Governance exceptional care, teaching and research, every day.

Our Quality Improvement Academy is open to all staff and leaders across the Trust, and provides training to lead or Quality in the NHS has three core dimensions: Patient Safety, Patient Experience and Clinical Effectiveness. Clinical take part in improvement and transformation activities in their departments and across the Trust. We will support Governance is about the systems, processes and behaviours to ensure that high quality services are provided to staff to develop the skills and tools to improve services to deliver the best care to our patients and public. patients. Every member of staff has a role to play in striving for excellence: it is important that everyone is aware of and Information Governance follows policies and procedures that govern their work; and if something goes wrong, everyone has an obligation to report it so lessons can be learned from mistakes, incidents and complaints. If any member of staff has concerns on any clinical governance matters, they should raise them with their line manager, professional adviser, or a more senior It is the responsibility of all staff to respect the confidentiality of patients and staff, as specified in the Caldicott member of management. Reference should be made to the Trust’s guidance on Raising Concerns about provision of Principles, Data Protection Act 2018 and the Human Rights Act. It is the duty of every employee to: patient care.

. Only access person identifiable information as required in the execution of their duties. Health and Safety . Disclose information appropriately, in line with the Data Protection Act 2018. . To ensure good quality data by recording, promptly and accurately, clinical and non-clinical Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to: information within agreed timescales to PAS, the health record or the appropriate clinical or non- . Take reasonable care of themselves and for others at work clinical information system . To co-operate with the Trust as far as is necessary to enable them to carry out their legal duty . Always trace patient notes on the Patient Administration System . Not to intentionally or recklessly interfere with anything provided including personal protective Maintain the confidentiality of their passwords / usernames and if in possession of a ‘Smartcard’ abiding by the equipment for Health and Safety or welfare at work. terms and conditions of its use.

Everyone has a responsibility for contributing to the reduction of infections. Workplace health and wellbeing Senior Management is responsible for the implementation throughout the Trust of suitable arrangements to ensure the The Trust Workplace Health and Wellbeing Framework applies to all employees, students and volunteers who are health, safety and welfare of all employees at work and the health and safety of other persons who may be affected by encouraged to take responsibility for their individual health and wellbeing and to promote the wellbeing of their activities. Where health and safety matters cannot be resolved at Senior Management level the appropriate colleagues. Line managers must recognise the importance of health and wellbeing and take it into account when Executive Director must be notified. planning tasks and designing jobs. Line Managers are responsible for the health and safety management of all activities, areas and staff under their control. This includes responsibility for ensuring risk assessments are completed and implementation of suitable and sufficient control measures put in place. Health and safety issues are dealt with at the lowest level of management practicable. Where health and safety matters cannot be resolved at a particular management level the appropriate Senior Manager must be notified.

Version Issued: June 2020