02/04/2012

A MICRO FOCUS COMPANY

End-To-End Quality Lifecycle solutions for SAP Testing along the Business Process

Udo Apel, Technical Director

30.03. 2012 INTERNAL COMPANY CONFIDENTIAL INTERNAL COMPANY CONFIDENTIAL

SAPs offering today

• Core Applications (ERP) • HANA (In memory technology) BI • Mobile • Cloud (Business on Demand)

Microfocus offers comprehensive support for all areas in terms of Application Lifecycle Management

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Quality is a key capability for SAP clients

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What SAP Customers Want

• Business Side – Manage Quality lifecycle from Business (inside SolMan) – They want all critical functions to be tested – They would like to pass over Blueprint and Requirements to be tested before go live! – Would like to see Test Coverage (BI) and Success • QA – Would like to manage out of “Test management Tool” – Would like to know what “must” be tested – Would like to know what changed * See our white paper

Tons of net new Tons of net new Mostly Testing Test and Testcase Test and Testcase with Scenario Largely regression Generation, Generation, Variations and testing effort, very Technical Technical Regressions. minimal to no new Upgrade. Upgrade. Limited net new Test Cases Regression in Regression in Test Cases case of 100 % case of 100 %

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The most comprehensive quality automation suite for SAP customers

Silk for use with SAP is a highly automated integration toolset providing support for business blueprint, test automation and incident management

Silk for use with SAP incorporates reports and dashboards to provide visibility of the overall processes and automates a highly valuable quality improvement in SAP applications

Silk for use with SAP covers the whole quality management lifecycle for the SAP environment including test management, load testing and functional testing

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SILK for use with SAP

Building blocks :

SilkCentral® Test Manager - managing the testing process throughout the SAP deployment lifecycle

SilkPerformer® - load and performance testing of the SAP deployment

SilkTest® - functional testing of SAP NetWeaver applications, SAP Enterprise Portals and SAP GUI

Silk™ Integration Hub for SAP Solution Manager

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Building Block 1: Test Management

• Fast Browser agnostic Web Client with easy-to-use GUI • Central repository for all artefacts • Out-of-the-box Test Coverage Dashboard (Requirements to Testcases) • Highly Configurable Reports and Dashboards • Import of existing Requirements and Testcase Artefacts • Data-driven manual and automated Test Execution • Open to 3 rd Party Tools • VMWare LabManager support for Virtual Testing • Quick Step Integration into SAP Solution Manager

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Building Block 1: Test Management

•Requirements driven testing SilkCentral can continuously synchronize test plans and requirements with Micro Focus CaliberRM, requirements management solution

•Risk based testing The advanced risk model and reporting system aligns testing with business risk to optimize risk mitigation under resource constraints •Automated configuration •SilkCentral reduces the cost of test planning and execution in testing environments with large numbers of configurations to test. •Flexible and open integration Easy management of tests and test results from existing test frameworks interfaces and tools provides comprehensive views of quality •Automatic test registration Development and other types of tests can be managed and tracked through automatic registration of tests and results •Code coverage for Java and Increased management insight into the effectiveness and coverage of .Net applications different forms of testing •Video results for all types of SilkCentral results videos that give stakeholders a view of what happened testing during tests increases the efficiency and throughput of test results processing •Dynamic hardware Productivity, and test throughput and accuracy are increased by provisioning and load automating the setup of the application under test environment resource management •Remote manual testing SilkCentral provides control and visibility over offshore or geographically visibility dispersed manual testing with a scalable off-line manual test client

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Test Management tools: Open and integrated with other life cycle tools

• Built-in • CaliberRDM • StarTeam • CaliberRM • Bugzilla • DOORS • Atlassian JIRA • RequisitePro • IBM ClearQuest • Word Requirements Defect • Microsoft VSTS Management Tracking

Test Management

Change Test Management Automation • StarTeam • Silk Performer (eCatt) • Subversion • SilkTest • PVCS, CVS, VFS • TestPartner • SolMan Change Management • Junit / Nunit / Fitnesse • Microsoft VSTS • VMWare Lab Manager 4

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Test Results in Silk Central Test Manager for use with SAP: BI-Reports Out Of The Box

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Building Block 2: Performance – Load Testing • Ease-of-use – Visual scripting in TrueLog (Screenshot) ->graphical – Drag and Drop report generation – Preconfigured monitors • Strong technology and protocol support – BMC Remedy ARS support – Best of class in Citrix – Host (TN3250,TN5250,VT100/200+) – SAP GUI and SAP NetWeaver – Web 2.0 • full Flex/AMF 3.0 support inclusive “externalizable traits” • recording rules wizard for AJAX based applications • Real Browser Emulation (including IE6/IE7/IE8, FF3.x, Google Chrome etc...)

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Performance Test : What you need

• Real time monitoring • Rapid error analysis through its TrueLog technology • Strong integration into SilkCentralTestManager (performance trend reports for iterative runs…) • Load Test Resource Management for enterprise data center • Simplified Licensing Model (enterprise ready) – Licenses are sharable among multiple projects – You can really (re)use "host" VUs to run a “Citrix” benchmark – Premium can be used to do a web test – VU are dynamically handled : a number of VU allows to trigger loading test in parallel

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Performance Test : What you need

•Industry leading web 2.0 •SilkPerformer is the world leader in terms of ensuring the performance of support all major Web 2.0 environments like Adobe's Flash/Flex, Microsoft Silverlight , and HTML/AJAX •Hybrid load testing model •Because it has the flexibility to be used on premise or in the cloud SilkPerfomer is the only product that enables load testing of internal or external applications from one familiar load testing solution •Integrated performance •SilkPerformer’s integrated root cause diagnosis capabilities find diagnosis performance and scalability problems after just one load test accelerating problem resolution and increasing the throughput of test centers. •Test peak demand loads •SilkPerformer leads in the ability to simulate large number of users whether it is used from on premise or when leveraging the cloud •Virtual user price protection •The cloud-based load generation means that users pay for what is used whether the application scales to meet peak loads or fails to scale.

•SilkPerformer integrates with SAP NetWeaver AS through integration with the extended computer aided test tool ( eCATT) via the graphical •Certified Integration with user interface (GUI) for Windows (BC -ECATT) 6.2 integration scenario. SAP NetWeaver®AS •This certification confirms that SilkPerformer 2010 supports SAP's GUI for use with Windows, can be used in conjunction with eCATT and is also SAP Solution Manager -ready. Users can carry out SilkPerformer load tests in eCATT as well as verify and optimize the performance of SAP NetWeaver applications.

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SilkPerformer for use with SAP: How it works

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SilkPerformer for use with SAP: Results, Dashboards, Reports

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Silk Performer : Extensive protocol support

Premium ERP/CRM • SAP (SAPGUI) Standard • Remedy ARS Middleware • Oracle Applications • CORBA (IIOP) • PeopleSoft Web • J2EE/EJB • Siebel Web Browser • .NET Remoting (Framework) • HTTP(S)/HTML • (D)COM (COM+, MTS) Terminal Services • Macromedia Flex/AMF3 • Citrix MetaFrame (ICA) • Streaming (MS, Real) Client/Server (Databases) • Outlook Web Access • ODBC Legacy/Mainframe • ADO • IBM Mainframe (TN3270E) Internet • Oracle OCI • IBM Midframe (TN5250) • HTTP(S) • IBM CLI • VT100/200+ • SOAP (HTTP/XML) • SMTP/POP/IMAP/MAPI Directory Server Middleware • FTP • LDAP • BEA Tuxedo (ATMI, JOLT) • TCP/IP & UDP • Oracle Forms Open Interfaces Open Interfaces • Java Internet • DLL • .NET/VB • WAP2 & MMS

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Building Block 3: Functional Testing/ Regression Tests • Functional Test Automation Tool • Easy scripts creation against all of the state-of-the-art application technologies • Visualized Testing • Strong UI control recognition technique that reduces the cost of test automation maintenance – Industry leading technology for object recognition, synchronization and speed (three pillars) • Industry leading web 2.0 support: Browser support with true AJAX support , Internet Explorer 6, 7 and 8 (inclusive Tab-browsing) – Firefox 3.0, 3.5 – Adobe Flex 3.2 /AIR • .NET Support: Winforms (.NET >3.0), WPF • Applications with mixed technologies • New offering for Agile teams with Silk4J (Java)

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Building Block 3: Functional Testing needs

•Role based scripting Test automation user interfaces that are natural for the user user interfaces enables stakeholders to participate in ensuring the continuous validation of the application.

•Industry leading web Mastering the automation of complex web 2.0 applications 2.0 support increases testing and decreases testing costs for critical new applications. •Creates robust test Advanced dynamic object recognition and synchronization assets delivers test scripts that are simpler, more reliable and less costly to maintain. •Fastest test execution With fast, efficient replay technology SilkTest increases quality and finds defects early by testing more during continuous integration test cycles. •Cross browser Test scripts can be written once and run against many support browsers and operating system combinations, cutting the effort and cost of browser configuration testing.

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Visual Test – Storyboard based scripts

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Visual Test – Results

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Silk Test : Extensive technology support

Web Java Browser GUIs •AJAX Java GUIs Microsoft Technologies •DHTML • 3.0 - 3.5 •CSS .NET GUIs •SWT & RCP Native GUIs •FLEX •.NET •Win32/MFC •AWT •Microsoft HTC/HTA •Winforms •Host TN3250/ •JFC/Swing •Java Applets •WPF TN5250 •Visual Cafe Web browsers •Infragistic •PowerBuilder Java VMs •MS IE 6, 7, 8 • •NetAdvantage •Sun JVM 1.4 - 1.6 •Firefox 3.x •ActiveX .NET •IBM JVM 1.5 •AOL9 & 9 Sec. Ed. •SAP GUI •CLR 1.x, 2.0-3.5 •Sun Plug-In

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Building Block 4: Integration Hub for use with SAP Solution Manager • We support driving E to E quality lifecycle completely out of Solution Manager – Blue print, Requirements, Test Cases, Documentation, Incidents – We use Incident Management inside SAP SolMan (realtime) – We could do that the other way round out of Silk Central Test Manager back into Solution Manager (document changes would be realtime updated in the Doc Factory) • Ease of setup by design – (“… when we spoke to SAP customers and consultants, they said a key improvement they wish to see is to lower the costs of integrating third party solutions” – so we built it !) – Web based, intuitive, quick • Test reporting templates out of the box integrated with SAP Solution Manager

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Project

Business Process

Test Object

Test Requirement

Incident Management

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Silk 4 Use With SAP: Chain integration of Tooling and Processes

Business Test Test Path & Blueprint Requirements Scenarios

1 3 Solution Manager

Project Business Business Final Go Live and Realization Preparation Blueprint Requirements Preparation Support

2a 2b Silk 4 SAP

Test Test Test Cases Test Test Plan Defects Requirements Composition Test Sets Execution

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Process Flow:SAP Solution Manager and Silk for use with SAP

Process- Analytics

Project Final Continious Blueprint Realization Go Live Application Preparation Preperation Improvement Lifecycle

Testcase Execution Quality Requirement Testplan Issues Components Plan Management

Test Design

Test Test Framework Framework Definition Implementation

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Borland SILK •Easy to use •Flexible price model •Quick Setup fo the whole solution •Deep Integration into SAP Solution Manager Business area •Both, Script Based and Visual Based Testing •Total Automation and Integration OTB •Business Process oriented Testing: • Bidirectional Synchronisation between both systems • Transfer of Business Process Steps out of SAP Solution Manager into SilkCentral Test Manager  Business Process Steps will become Test Requirements • Continous Synchronisation in case of changes within the Process Structure inside SAP Solution Manager • Bidirectional Synchronisation between SilkCentral Defect Management and SAP Solution Solution Manager Incident Management • Generation of Test Plans and Administration of Test Cases within the Business Process Structure • Testplanning and –execution within SilkCentral Test Manager

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Last week´s reference story: Borland Silk for SAP provides an overall automated test solution for SAP fully integrated in SolMan 7.1.

Challenge “Bank für Sozialwirtschaft AG” provides a full spectrum of banking services specialized for non profit organisations. “After a comprehensive With 6.03 billion Euro of total assets (2010) they have the investigation of tools challenge to assure high quality of their main business applications (SAP) while also being compliant and Borland Silk for SAP addressing all their fast changing business requirements clearly matched our (large amount of SAP service packs) requirements for ease of Actual situation: use, functionality and a -Using SAP test option 1 and manual testing seamless integration into -Using SolMan 7.01 for test management and eCatt for some critical processes SolMan 7.1. ” Solution Borland Silk for use with SAP (SilkTest, SilkCentral W. Hackenbroch , Testmanagement SCTM, and Silk Integration HUB) Manager QA , Bank für Sozialwirtschaft AG -SAP`s Test Option 1 integrated with Silk Integration Hub -Upgrade to SolMan 7.1. integrated with Hub and SCTM -Test Automation with Silk Test (SAPGUI, WebUI) -SolMan 7.1 is the single source of truth -Integrated Incident Management with SAP´s Service Desk Country – Germany -Testing for non SAP applications

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A MICRO FOCUS COMPANY

End-To-End Quality Lifecycle solutions for SAP Testing along the Business Process

2012 INTERNAL COMPANY CONFIDENTIAL INTERNAL COMPANY CONFIDENTIAL

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