POSB Annual Report & Accounts 1981

Contents Page Highlights of 1981 1

Chairman's Statement 3

Organisational Structure 5

The Year in Review 6

Improvement in Services 10

Related Services 13

Community Relations 16

International Relations 16

Personnel 17

Financial Statements 19

Statistical Data 22

Directory of Offices, Subsidiary and Associated Companies 24

Highlights of 1981

* Inclusive of interest earned for the year Board of Directors

Chairman Mr Tan Chok Kian Deputy Chairman Mr Wong Lee Hoong Directors Mr F J D'Costa Mr Lim Hong Keat Mr Ng Tee Geok Mr Michael Wee Mr Lee Hock Ley Mr Ng Kiat Chong (up to 1 Jan 1982) Mr Toh Peng Kiat (from 1 Jan 1982)

Top Left : Mr Tan Chok Kian 2nd Row (L to R) : Mr Wong Lee Hoong, Mr F J D'Costa, Mr Ng Tee Geok 3rd Row (L to R) : Mr Lim Hong Keat, Mr Lee Hock Ley, Mr Toh Peng Kiat, Mr Michael Wee Chairman's Statement

The POSB entered its 10th year as a Statutory Board in The popularity of this facility is reflected by the large 1981. It has been a decade of satisfactory progress and number of POSB Cash-On-Line (ATM) cardholders. At growth. the end of April 1982, there were 145,830 cardholders.

In July 1981, the two millionth POSB account was The Bank is planning to introduce a pilot branch served opened. This was no mean achievement. Ten years ago, in only by Automated Teller Machines. This automated December 1971, POSB had 555,000 accounts. This four­ branch will enable the Bank to cut down its manpower fold increase in the number of accounts is surpassed only requirements. The Bank is also encouraging more by the increase in the amount of deposits which over the employers to pay the salaries of their staff directly into same period rose by 36 times to S$3,293.3 million at the their savings accounts so as to overcome the pressure at end of 1981. the manned counters.

The Bank is indeed gratified by the overwhelming support The POSB is committed to exploit the full potential of it has received from its depositors. The POSB will respond electronic funds transfer systems to conserve our by continuing to devote its resources to innovate and to manpower resources and to make available more sophis­ improve further its banking services. In the past decade, ticated services to the customers. the Bank pioneered various services to make banking for the ordinary person simpler and more convenient. Last year, the Bank started to develop a 7-storey building at Bras Basah Road to house all its departments which are Early in the 1970s, the Bank took the first step to com­ currently operating in 3 locations, namely, the POSB puterise its accounts. As a logical extension of this pro­ Operations Headquarters at Middle Road, the CPF gramme, the Bank extended On-Line services at its Building and the Serangoon Building. Our Bras Basah branches. This enabled our savers to deposit and with­ project is scheduled to be completed early next year. draw at any branch. The spin-off benefit of computerisa­ tion was the introduction of other innovative services such Finally, the growth of the POSB has been the result of a as the GIRO Electronic Funds Transfer (EFT) which dedicated team working closely together. Special mention enabled depositors to pay their household bills and several must, once again, be made of the POSB counter-girls and other personal commitments including payments of their officers-in-charge to whom the success of POSB Income Tax and Property Tax conveniently. POSB GIRO owes a great part. On behalf of the Board of Directors, I Service has grown impressively from 54,350 GIRO users would like to thank all staff members for their in December 1977 to 341,300 in April 1982; its greatest contribution and devotion to the Bank. Service with a advantage is that it saves time and labour for both the Smile will remain the shining beacon of the POSB. depositor and the organisation to which payments are made.

In the last few years, Singapore has enjoyed near full em­ ployment and manpower resource has, consequently, be­ come an expensive commodity. To meet this situation, the Bank took active steps to further automate its opera­ tions. For instance, retail self-service banking via the Automated Teller Machine is now becoming common­ place. The ATM operated by the POSB is known popular­ ly as the "Cash-On-Line". By the end of 1983, POSB plans TAN CHOK KIAN to install a total of 150 Cash-On-Line machines. Chairman, POSB May 1982 Principal Officers

General Manager : Mr Bertie Cheng Director (Finance & Operations) : Mr Tan Han Meng Development Consultant : Mr Hiew Siew Nam Director (Corporate Services) : Mr Wee Tew Lim Director (Asset Management) : Mrs Margaret Koh Property Manager : Mr Loh Ah Soh Personnel & Administration Manager : Mrs Kwok Moon Moi Chief Accountant : Mss Chua Bee Choo Operations Manager : Mr Cheah Pin Thong Investment Manager : Miss May Kwek Chief Security Officer : Mr V Sebastian Public Relations & Marketing Manager : Mr Peter Chia

Manager (POSB Computer Services) : Mr Teo Kim Soon Manager (Credit POSB) : Mr Ng Kim Soon

Standing (L to R) : Miss Chua Bee Choo, Mr Cheah Pin Thong, Mr Hiew Siew Nam Seated (L to R) : Mr Tan Han Meng, Mr Wee Tew Lim, Mr Bertie Cheng, Mrs Margaret Koh Organisational Structure The Year In Review Number of Accounts, 1977—1981 The Bank's most significant achievement last year was the opening of the two millionth savings account. Ten years ago, in December 1971, the number of savings accounts was 555,000. The Bank has seen a steady growth in accounts and deposits since.

As the Bank grew, some of its departments have had to move out of the POSB Headquarters at Middle Road to CPF Building and Serangoon Building. Last year, the Bank began construction of a 7-storey building in Bras Basah Road to house all its departments. The new build­ ing is scheduled to be completed in the first half of 1983.

During the year, the International Savings Banks Institute invited the Bank to host the 14th World Congress of Savings Banks in Singapore in April 1984. About 1,200 delegates are expected to attend the Congress.

As part of the continual process to upgrade the quality of the Bank's service to depositors, improvements were made in the following areas:

• The range of services offered by the Bank's Automated Teller Machines (ATMs) was expanded. Selected ATMs now accept cheques, provide operating instruc-

POSB services reach people of all ages. Total Depositors' Balances, tions in three languages — Malay, Chinese and 1977 —1981 English — and offer 24-hour service. • The Cash-On-Line network was expanded with the installation of 36 ATMs during the year.

• The Passcard account was extended to joint account holders.

• The Combined Cash-On-Line and Passcard was introduced. With the combined cards, depositors can either make transactions at the ATMs or at counters equipped to handle passcards. Depositors can still apply for either the Cash-On-Line card or Passcard separately. The Bank continued to grow steadily during the year: Over 2 Million Accounts The number of savings accounts passed the 2 millionth mark in July and increased to 2,075,705 by the end of 1981. The increase of 177,441 accounts represented a growth of 9.3% over the previous year. Over $3 Billion In Depositors' Balances Depositors' balances rose by 18.2% over the previous year to $3,293.3 million at the end of 1981.

Left : Mr Wong Lee Hoong, Deputy Chairman, POSB, giving an award to the Bank's 2 millionth account-holder, Mr Wong Ah Soo. Below : Awards were also given to account-holders near the 2 millionth mark. Number of Transactions, Deposits and Withdrawals 1977—1981 Deposits totalling $5,147.3 million were received during the year. Withdrawals amounted to $4,862 million. The net deposit inflow totalled $285.3 million as against $69.6 million in 1980. Transactions Handled The number of transactions handled during the year continued to grow at a steady rate. A total of 19,130,711 transactions was handled in 1981. This was 3,259,305 transactions higher than the figure recorded in 1980 and represented an increase of 20.1%. Cash Turnover During the year, the cash turnover registered a 41.1% increase over the previous year. Total cash turnover amounted to $10,009.3 million for 1981.

Interest Paid $227.1 million was credited as interest to depositors' accounts at the end of the year. This was an increase of $62.5 million or 38% over the previous year. Interest Rates Interest rates firmed during the year. In line with market trends, the Bank raised its interest rates on savings accounts twice. Number of POSB Offices, 1977—1981 On July 1, the first-tier interest rate on balances up to 1 $100,000 was raised from 8 /2% to 9% per annum while the second-tier rate on deposits in excess of $100,000 was 1 raised from 6% to 6 /2% per annum.

A second upward revision took place in August when the 1 first-tier rate was increased further to 9 /2% and the second-tier rate to 7%.

Service with a smile. Improvement In Services

More Branches • Bukit Ho Swee Branch During the year, 10 new branches were opened at the Block 22, 689 following locations: Havelock Road • Bedok North Branch Block 539A, 475 • Stirling Road Branch Bedok North Street 3 Block 163, 1238 Off Bedok North Ave 1 Stirling Road • Clifford Centre Branch • Tampines Way Branch Unit 118, 1st floor Block 23, 281 Clifford Centre Tampines Way 24 Raffles Place • Cambridge Road Branch • Bedok South Branch Block 42, 01-0001 Block 46, 264 Cambridge Road Bedok South Ave 3 • Toa Payoh North Branch • Singapore General Hospital Branch Block 107, 266 Block 4, Wards Building Lorong 1 Toa Payoh Outram Road In addition, a savings bank counter was established at the Kreta Ayer Post Office on March 23. • Changi Airport Branch South West Finger At the end of 1981, the Bank had a total of 107 outlets First Storey, Unit 014-28 located strategically throughout the island. This com­ prised 75 independent offices and 32 savings bank counters at post offices.

More branches for the convenience of depositors. During the year, 7 savings bank counters at post offices Cash-On-Line Tellers were closed and replaced with new branches in the vicinity Depositors' demand for the Bank's Cash-On-Line service of these post offices. Depositors at these locations are now during the year was overwhelming. The total number of offered the convenience of branch banking and with it, a Cash-On-Line cardholders rose 60% over the previous more comprehensive range of services. year to 110,342 at the end of 1981. The popularity of the service is reflected in the volume of transactions which Principal Branches tripled to 1,651,095 during the year from 409,120 in During the year, the Clifford Centre Branch opened for 1980. The speed with which Automated Teller Machines business as a Principal Branch. This brought the total (ATMs) handled transactions helped to reduce queueing number of Principal Branches to 13. Principal Branches time. offer higher withdrawal limits, up to $10,000 in cash and $50,000 in cheque. Such Branches also accept and process With the growing demand for its Cash-On-Line service, applications for renovation cum furnishing loans. the Bank continued to expand its ATM network. Thirty- six Cash-On-Line tellers were installed during the year. In Longer Banking Hours October 1981, 48 more ATMs were ordered. Banking facilities on Saturday afternoons were available at 20 of the Bank's branches at the end of 1981. The By the end of the year, 53 Cash-On-Line tellers were in Orchard Road Branch, which offers Saturday afternoon operation at branches, supermarkets, departmental stores banking, was temporarily closed for improvements to the and housing estates. premises. As depositors gained more confidence in the use of Personalised night banking service up to 7 pm was avail­ ATMs, the Bank expanded the range of facilities of these able at nine branches in department stores, supermarkets ATMs. At the more popular locations, the Cash-On-Line and key housing estates. service was extended for the full 24-hour day. Some

A wider Cash-On-Line network, longer banking hours and Principal Branches help meet the demand for more sophisticated services. ATMs were programmed to accept cheque deposits and one. The combined Cash-On-Line and Passcard, intro­ also to provide operating instructions in Malay, Chinese duced in December, has two magnetic stripes with infor­ and English. mation of the two cards encoded separately. With this, a cardholder can make transactions at the Cash-On-Line With greater consumer acceptance of ATMs, more facili­ tellers or at the Bank's manned counters equipped to ties would eventually be added. handle Passcard transactions. Passcard Account Depositors can still apply for either the Cash-On-Line This new retail banking concept was introduced in Singa­ Card or Passcard separately. pore at the end of the previous year. The response to this new facility has been encouraging. The Passcard is a no- New POSB Building at Bras Basah Road book statement-based savings account. Passcard account- On August 15, piling work commenced on the Bank's 1,422 holders receive statements of account at the end of each sq metre site at the junction of Bras Basah Road and month showing the transactions made during the month. Queen Street. A 7-storey POSB Building is being deve­ This eliminates updating at counters and cuts transaction loped to house the Bank's administrative departments time. An identification card with the account-holder's which are presently located at POSB Headquarters at photograph is issued for Passcard accounts. By December Middle Road, CPF Building and Serangoon Building. The 1981, almost 55,000 Passcard accounts had been opened. building is estimated to cost about $24 million. It is sche­ As part of its continual effort to improve its services, the duled to be completed in March 1983. Bank expanded the facility to allow for joint Passcard accounts during the year. For the convenience of depositors, a large banking hall with 12 banking counters, 2 ATMs and safe deposit box Combined Cash-On-Line/Passcard Facility facilities have been planned. To provide even more convenience, the Bank took steps to combine the Cash-On-Line card and Passcard into

Above: The Combined Cash-On-Line/Passcard facility, a new dimension in retail banking. Right: Construction work in progress on the new POSB building scheduled for completion in early 1983. Related Services

POSB Loan Schemes Property Scheme. During the year, interest rates firmed. This raised the cost of funds to Credit POSB, the Bank's subsidiary company Giro Service specialising in housing and commercial loans. In line with During the year, the Bank's Giro Payment Service was market trends, Credit POSB raised its interest rates on extended to include contributions to CPF and insurance housing loans and commercial loans by 1% on August 1. premiums to China Underwriters. In December, the Bank announced that the GIRO service would be extended to The interest rates as at 31 December 1981 were as income tax payers to pay their tax through deductions follows: from their POSB savings accounts. There were 301,005 Giro standing orders at the end of the year. Payment under the Giro Scheme could be made to 14 organisations. They were:

• Telecoms • Rediffusion • China Underwriters • NTUC Income • Public Utilities Board • American Express • Property Tax Division • Prudential Assurance • Jurong Town • Central Provident Fund Corporation Board • American International • Insurance Corporation The interest rate for Renovation cum Furnishing Loans 1 Assurance of Singapore was also raised by /2% on August 1, and the rate charge­ 1 • Housing & • Great Eastern Life able as at 31 December 1981 was 8 /2% per annum flat. Development Board Assurance During the year, housing loan facilities were also extended to depositors who wished to use their CPF savings to purchase properties under the CPF/Private Residential

Above : POSB Loan Schemes enable depositors to own their own property, private or commercial, as well as to renovate their homes. Left : The Bank's GIRO service provides an easy way to settle household bills and insurance premiums. POSB Branches

Bukit Panjang Post Office Marsiling Woodlands Central

Boon Lay (Principal Branch) Bukit Timah Plaza Clementi Central (Principal Branch) Coronation Plaza Hillview Jurong Jurong Town (Principal Branch) Kent Ridge Pandan Valley Pasir Panjang Post Office Singapore Polytechnic Teban Garden Post Office West Coast Road

Alexandra Alexandra Post Office Alexandra Village Brickworks Estate Post Office Bukit Merah Central Ghim Moh Henderson Road Kampong Silat Queenstown Bras Basah Post Office Stirling Road Bukit Ho Swee Taman Warna Chin Swee Road Tanglin Halt Post Office Clifford Centre (Principal Branch) Telok Blangah East Colombo Court Post Office Telok Blangah West Covent Garden Post Office Dempsey Road Empress Place (Principal Branch) General Post Office Jalan Sultan Keppel Harbour Killiney Road Post Office Kreta Ayer Post Office Market Street Maxwell Road Post Office Metro Golden Mile Jalan Kayu Nee Soon Post Office Sembawang

Bedok Central (Principal Branch) Bedok North Bedok South Changi Airport Changi Village Geylang East Geylang Post Office Haig Road Post Office Jalan Eunos Joo Chiat Katong Post Office Marine Parade (Principal Branch) Mountbatten Siglap Post Office Simpang Bedok Still Road Post Office Yaohan Katong

Ang Mo Kio Central (Principal Branch) Ang Mo Kio East Ang Mo Kio North Ang Mo Kio West Balestier Estate Post Office Balestier Road Bendemeer Road Cambridge Road Metro Grand Kallang Bahru Metro Orchard MacPherson Orchard Towers MacPherson Road Post Office Pearl's Centre Newton (Principal Branch) Plaza Singapura Post Office Serangoon Garden Post Office POSB Headquarters Serangoon Road (Principal Branch) Pulau Bukom Post Office Tampines Way Robinson Road (Principal Branch) Thomson Plaza Rochor Thomson Road Post Office Shenton Way Post Office Toa Payoh Central (Principal Branch) Singapore General Hospital Toa Payoh Central Post Office Tanglin Post Office (Drive-in) Toa Payoh East Tanjong Pagar Toa Payoh North Tiong Bahru Upper Serangoon Road (Principal Branch) Upper Pickering Street (Principal Branch) Whampoa Drive Zhu Jiao Yaohan Orchard : Community Relations International Relations

The Bank continued to support a wide spectrum of com­ POSB to host 14th World Savings Bank munity activities ranging from education to the arts. Congress in 1984 In May, the Bank was invited by the International Savings Sponsorship Bank Institute to host the 14th World Congress of Savings During the year, the Bank contributed $77,000 to various Banks in Singapore in 1984. This is the first time an Asian organisations for programmes which included Concerts country has been chosen as the venue. by the Singapore Symphony Orchestra, the Hanyu Pinyin Contest for Schools organised by Nanyang Siang Pau, More than 1,200 participants are expected to attend this National University of Singapore Song Writing Com­ conference from 3 to 5 April 1984. The theme of the petition, the On-the-Spot Art Competition for children Congress will be "International Development through Co­ on the Family Day Care Scheme organised by the Ministry operation". Delegates, who include savings and commer­ of Social Affairs and the sponsorship of the Giraffe Exhi­ cial bankers and government officials will discuss strategic bit at the Singapore Zoological Gardens. planning, monetary issues, the latest developments in banking and how the world savings banks can co-operate Centenary Trust Fund for mutual benefit. In 1981, the Centenary Trust Fund made donations to several institutions in the fields of education, health and The Bank became a member of the International Savings welfare. Bank Institute (ISBI) on 3 May 1973. The ISBI, formed in 1924, has more than 3000 savings bank members in 65 countries. Members meet triennially at a World Congress to exchange information and discuss their changing roles, problems and staff training.

Right: POSB and ISBI officials announcing plans for the 14th World Congress of Savings Banks at a press conference. Below: The Bank is involved in community activities such as the On- the-Spot Art Competition and National Day Parade. Personnel

The growth of the Bank and the services provided re­ establish a closer link between management and staff at quired more staff to maintain the quality of service that the branches. The theme of the seminar was "Towards has come to be expected of the national savings bank. At Better Communication and Teamwork". the end of 1981, the Bank employed 742 staff, compared to 652 the previous year — an increase of 14% over the As part of its efforts to improve the welfare of staff, the previous year. The additional staff recruited were mainly Bank introduced a Holiday Subsidy Scheme and reviewed deployed to man the counters at the newly-established its Medical Benefits Scheme in June and September res­ branches. pectively.

POSB Courtesy Campaign Under the Holiday Subsidy Scheme, staff are subsidised As part of the 1981 National Courtesy Campaign, the for their accommodation expenses in West Malaysia Bank presented certificates of commendation as well as incurred during their vacation leave. tokens of appreciation to 27 selected staff for their out­ standing display of courtesy to the public. Certificates of As part of its career advancement programme, the Bank commendation were also awarded to the 24 most cour­ announced in December that it would be introducing a teous branches. Study Award Scheme for staff who wish to pursue full or part-time courses at institutions of higher learning. This Staff Matters award would encourage staff to further their studies. During the year, several officers participated in training courses and seminars organised by various training insti­ tutes, consultant agencies and Government bodies.

An in-house programme was also conducted for staff on "The Practice of Effective Supervision".

A Seminar for Counter Staff was held in November to

Staff activities such as the Courtesy Campaign, Staff Seminar and the Annual Staff Dinner and Dance help to build a better rapport between management and staff. Report on the Audit of Accounts FOR THE YEAR ENDED 31ST DECEMBER 1981

The accounts of the Post Office Savings Bank of Singapore have been examined under my direction and in accordance with the provisions of the Post Office Savings Bank of Singapore ACT (NO. 13 of 1971). I have obtained all the information and explanations I have required.

In my opinion:- (a) the accompanying accounts show fairly the state of affairs of the Bank at 31st December 1981 and its results for the year ended on that date; (b) proper accounting and other records have been kept; and (c) the receipt, expenditure and investment of moneys and the acquisition and disposal of assets by the Bank during the year have been in accordance with the pro­ visions of the Post Office Savings Bank of Singapore Act (No. 13 of 1971).

CHEE KENG SOON AUDITOR GENERAL SINGAPORE 11 May 1982 Balance Sheet AS AT 31ST DECEMBER 1981

TAN CHOK KIAN Chairman Post Office Savings Bank Singapore

The accompanying notes form part of the accounts. Income and Expenditure Statement FOR THE YEAR ENDED 31ST DECEMBER 1981

The accompanying notes form part of the accounts. Notes on the Accounts 1. Significant Accounting Policies (a) Historical Cost Convention The Bank's accounts have been prepared under the historical cost convention. (b) Depreciation of Fixed Assets Fixed Assets are depreciated on a straight-line basis over their expected useful lives at the following annual rates:-

Motor Vehicles No depreciation is provided on freehold land. Fully depreciated assets are retained in the accounts until they are no longer in use. (c) Foreign Currency Transactions Transactions arising in foreign currencies are converted at the rates of exchange ruling on the transaction dates, except where foreign currency transactions were uncompleted at year-end, the respective outstanding balances have been converted at rates of exchange approximating those ruling at Balance Sheet date. Exchange differences are taken up in the income and expenditure account. (d) Investments and Marketable Securities Government Securities, Bonds and Debenture Stocks are stated at face-value. Shares in Unquoted Corporations and Subsidiary Companies are stated at cost. Shares in Quoted Corporations are stated at the lower of cost and market value. Interest income is accrued on the day-to-day basis. At year-end, declared dividend income is also accrued. (e) Renovation and Establishment of Branches It is the Bank's policy not to capitalise expenditure incurred on renovation and establishment of branches but to treat it as outright expenditure in the year it was incurred. 2. Fixed Assets The cost and accumulated depreciation of these assets at 31st December were as follows:-

3. Interest in Subsidiary

4. Comparative Figures The comparative figures in the accounts have been reclassified where appropriate to conform with this year's presentation. Post Office Savings Bank: Changes and Trends, 1961-1981

Directory of Offices POSB Headquarters 18. Jurong Town (Principal Branch) Block 106, 19 & 21 1. POSB Headquarters Yung Kuang Road Middle Road 19. Marine Parade (Principal Branch) Branches Block 83, 584/586 Marine Parade 20. Market Street 2. Robinson Road (Principal Branch) Ground Floor Unit G2, CPF Building, 79 Robinson Road Multi-Storey Car Park 3. General Post Office Market Street Fullerton Building 21. Mountbatten 4. Alexandra 1st Floor, Hawker's Centre Block 136,165 Alexandra Road Old Kallang Airport Road 5. Ang Mo Kio Central (Principal Branch) 22. Newton (Principal Branch) Block 713, 4040 Ang Mo Kio, Avenue 6 135 Bukit Timah Road 6. Ang Mo Kio West 23. Orchard Towers Block 226G, 687 & 689, Unit G7 Orchard Towers Ang Mo Kio, Avenue 1 Orchard/Claymore Road 7. Bedok Central (Principal Branch) 24. Pearl's Centre Block 213, 103 Bedok North Street 1 Unit G11, Pearl's Centre Bedok Town Centre 100 Eu Tong Sen Street 25. Queenstown 8. Boon Lay (Principal Branch) 1st Floor, Hawker's Centre 108/112 Boon Lay Shopping Centre Commonwealth Avenue Boon Lay Place 9. Bukit Timah Plaza 26. Rochor LG 7 Bukit Timah Plaza Block 4, 524 Rochor Road Jalan Anak Bukit 27. Serangoon Road (Principal Branch) 10. Clementi Central (Principal Branch) Ground Floor Block 449, 243/247 291 Serangoon Road Clementi Avenue 3 28. Singapore General Hospital 11. Clifford Centre (Principal Branch) Block 4, Wards Building Unit 118, 1st Floor Outram Road Clifford Centre 29. Taman Warna 24 Raffles Place Taman Warna/North Buona Vista 12. Dempsey Road 30. Tanjong Pagar 14A Dempsey Road Block 1, 26 & 27 13. Empress Place (Principal Branch) Tanjong Pagar Plaza Government Offices Building Kee Seng Road Empress Place 31. Thomson Plaza 14. Jalan Eunos G37, 301 Upper Thomson Road Block 6, 2647 & 2649 32. Tiong Bahru Eunos Crescent Block 28, 141-147 15. Jalan Sultan Tiong Bahru Road G2, Jalan Sultan Centre 33. Toa Payoh Central (Principal Branch) 16. Joo Chiat Block 178, 198-200 437 Joo Chiat Road Toa Payoh Central 17. Jurong 34. Upper Pickering Street (Principal Branch) NES Building Block 3, 27 2 Corporation Road Upper Pickering Street 35. Upper Serangoon Road 51. Ghim Moh Units G3 & UG2 Block 10, 88 Ghim Moh Road Upper Serangoon Shopping Centre Upper Serangoon Road 52. Henderson Road Block 113, 550 36. Alexandra Village Bukit Merah View Block 121, 6/8 53. Hillview Branch Bukit Merah Lane Block 17, 1314 Hillview Avenue 37. Ang Mo Kio North 54. Jalan Kayu Block 629, 1018 Ang Mo Kio, Avenue 4 Block 4, 89 38. Ang Mo Kio East Seletar Road Block 452, 1793 Ang Mo Kio, Avenue 10 55. Kallang Bahru 39. Balestier Road Block 67, 469 Kallang Bahru Block 2, 641 Balestier Hill 56. Kampong Silat Shopping Centre Block 146, 01-1082 Thomson/Balestier Road Junction Jalan Bukit Merah 40. Bedok North 57. Kent Ridge Block 539A, 475 Bedok North Street 3 Room SC 207, Yusof Ishak House 41. Bedok South Kent Ridge Campus Block 46, 264 National University of Singapore Bedok South Avenue 3 58. Keppel Harbour 42. Bendemeer Road 331 Telok Blangah Road Block 25, 605 Bendemeer Road 59. Macpherson 43. Bukit Ho Swee G12, Great Eastern Hotel Block 22, 689 401 Macpherson Road Havelock Road 60. Marsiling 44. Bukit Merah Central Block 18, 265 Block 161, 3727/3729 Marsiling Lane Bukit Merah Central 61. Pandan Valley 45. Cambridge Road Block B, Unit 210 Block 42, 01-0001 Pandan Valley Condominium Cambridge Road Pandan Valley 46. Changi Airport 62. Sembawang South West Finger 4 Jalan Tampang First Storey, Unit 014-28 Off Sembawang Road, 20 km 47. Changi Village 63. Simpang Bedok Block 5, 2037 314 Bedok Shopping Complex Upper Changi Road Bedok Road 48. Chin Swee Road 64. Singapore Polytechnic Unit G17/20 Manhattan House G104/105 Polytechnic Centre Chin Swee Road Dover Road 49. Coronation Plaza 65. Stirling Road Unit 116, 1st Floor Block 163, 1238 Coronation Shopping Plaza Stirling Road 587 Bukit Timah Road 66. Tampines Way 50. Geylang East Block 23, 281 Block 95, 489/491 Tampines Way Aljunied Crescent 67. Telok Blangah East Block 10, 155 Telok Blangah Crescent 68. Telok Blangah West 84. Bukit Panjang Post Office Block 81, 424 Chua Chu Kang Road, 16.5 km Telok Blangah Drive 85. Colombo Court Post Office 69. Toa Payoh East Ground Floor, City Hall Block 20, 736 Lorong 7 Toa Payoh 86. Covent Garden Post Office Block 92, 179 Zion Road 70. Toa Payoh North Block 107, 266 87. Geylang Post Office Lorong 1 Toa Payoh 447 Geylang Road 88. Haig Road Post Office 71. West Coast Road Block 12, 349 Haig Road Block 501, 296 West Coast Road 89. Katong Post Office 72. Whampoa Drive 373 Tanjong Katong Road Block 102, 12 Whampoa Drive 90. Killiney Road Post Office 73. Woodlands Central Block 2, 134/136 Killiney Road/Penang Road Woodlands Town Centre 91. Kreta Ayer Post Office Block 332, 01-17 Kreta Ayer Road 74. Zhu Jiao Block 664, 01-01 92. Macpherson Road Post Office 01-02 Buffalo Road Macpherson Road/Lorong Bakar Batu Superbanks 93. Maxwell Road Post Office Maxwell Road 75. Metro Golden Mile 94. Nee Soon Post Office Ground Floor Mandai Road, 16.5 km Metro Golden Mile Merlin Plaza, Beach Road 95. Pasir Panjang Post Office Pasir Panjang Road, 11.5 km 76. Metro Grand 3rd Floor, Lucky Plaza 96. Plaza Singapura Post Office Orchard Road Gl, Plaza Singapura Shopping Complex Orchard Road 77. Metro Orchard 3rd Floor, Holiday Inn 97. Serangoon Garden Post Office Scotts Road Serangoon Garden Way 78. Yaohan Katong 98. Shenton Way Post Office 2nd Floor Podium G39, DBS Building Yaohan Katong Shopping Centre, 6 Shenton Way Amber Close 99. Siglap Post Office 79. Yaohan Orchard Upper East Coast Road/Palm Avenue Basement 2 Yaohan Plaza Singapura 100. Still Road Post Office 68 Orchard Road Lorong G, Telok Kurau/ Still Road 101. Tanglin Halt Post Office Savings Bank Counters Block 39, 119-S at Post Offices Tanglin Halt Road 80. Alexandra Post Office 102. Tanglin Post Office (Drive-in) 110, Alexandra Road 60 Tanglin Road 81. Balestier Estate Post Office 103. Teban Garden Post Office Block 74, 344 Whampoa Drive Block 38, 316-317 Teban Garden Road 82. Bras Basah Post Office 104. Thomson Road Post Office Block 231, 3 Bain Street Upper Thomson Road, 9 km 83. Brickworks Estate Post Office Block 1, 4538 Jalan Bukit Merah 105. Toa Payoh Central Post Office 15. John Little (Robina House) Block 187, 348 Ground Floor, Robina House Lorong 6 Toa Payoh Central Shenton Way Off-Line Savings Bank 16. Ministry of Education Building (Ground Floor) Counter at Post Office Kay Siang Road 106. Pulau Bukom Post Office 17. NTUC (Welcome) Supermarket Pulau Bukom Ang Mo Kio Block 701, 2003 Avenue 3 Cash-On-Line Automated Tellers Ang Mo Kio 18. NTUC (Welcome) Supermarket 1. Robinson Road Branch (ATM1) Serangoon Garden Unit G2, CPF Building, 79 Robinson Road 9 Portchester Avenue 2. POSB Headquarters 19. NTUC (Welcome) Supermarket Toa Payoh Middle Road Block 192, 672 Lorong 4 3. Bedok Central Branch Toa Payoh Block 213, 103 Bedok North Street 1 20. Paya Lebar Airport Bedok Town Centre Ground Floor Departure Building 4. General Post Office Fullerton Building 21. Cold Storage Jelita 293 Holland Road 5. Cold Storage Centrepoint, Ground Floor 176-184 Orchard Road 22. Bedok North Branch Block 539A, 475 Bedok North Street 3 6. Metro Grand 3rd Floor, Lucky Plaza 23. Clifford Centre Branch Orchard Road Unit 118,1st Floor Clifford Centre 7. Metro Orchard 24 Raffles Place 3rd Floor, Holiday Inn Building Scotts Road 24. Jardine Steps World Trade Centre 8. Metro Supreme Maritime Square Basement 1 Supreme House, Penang Road 25. Queenstown Branch 1st Floor, Hawker's Centre 9. Metro Golden Mile Commonwealth Avenue 1st Floor, Metro Golden Mile Merlin Plaza 26. Simpang Bedok Branch Beach Road 314 Bedok Shopping Complex Bedok Road 10. Metro Marine Parade Block 87, 500 Marine Parade 27. Tanjong Pagar Branch Block 1, 26-27 Tanjong Pagar Plaza 11. Yaohan Orchard Kee Seng Road Basement 2, Yaohan Plaza Singapura 68 Orchard Road 28. Jurong Town Branch Block 106, 19-21 Yung Kuang Road 12. Yaohan Katong 2nd Floor 29. Dempsey Road Branch Yaohan Katong Shopping Centre 14A Dempsey Road Amber Close 30. Singapore General Hospital Branch 13. Boon Lay Branch Block 4, Wards Building, Outram Road 108/112 Boon Lay Shopping Centre 31. Henderson Road Branch Boon Lay Place Block 113, 550 Bukit Merah View 14. Cortina Departmental Store Lower Ground Floor Colombo Court, North Bridge Road 32. Upper Pickering Street Branch 51. Bukit Merah Central Branch Block 3, 27 Upper Pickering Street Block 161, 3727-3729 Bukit Merah Central 33. NTUC (Welcome) Supermarket Bukit Ho Swee 52. Unity House Block 50, 755 Havelock Road Jurong Town Hall Road 34. Changi Airport Branch 53. Queenstown Town Centre South West Finger 1st Floor, Room 504 54. Changi Airport Passenger Terminal Building 35. Taman Warna Branch Basement 2 North Buona Vista 55. Clementi Town Centre 36. Ang Mo Kio Central Branch 56. Institute of Education Block 713, 4040 Ang Mo Kio Ave 6 Students' Recreation Centre 37. NUS Kent Ridge Bukit Timah Campus 2nd Floor, Administrative Building Bukit Timah Road NUS Kent Ridge 57. Zhu Jiao Branch 38. Ang Mo Kio East Branch Block 664, Buffalo Road Block 452, 1793 Ang Mo Kio Avenue 10 58. Bedok Town Centre 39. Robinson Road Branch (ATM2) Unit 2, CPF Building, 79 Robinson Road Subsidiary Companies 40. Telok Blangah East Branch Block 10, 155 Telok Blangah Crescent Credit POSB Pte Ltd 9th Floor, CPF Building 41. Geylang East Branch 79 Robinson Road Block 95, 489-491 Aljunied Crescent POSB Investment Pte Ltd 42. Tampines Way Branch 4th Floor, Serangoon Building Block 23, 281 Tampines Way 291 Serangoon Road 43. National Development Building (1st Floor) POSB Computer Services Pte Ltd Maxwell Road 13th Floor, CPF Building 79 Robinson Road 44. Toa Payoh Central Branch Block 178, 198-200 Associate Companies Toa Payoh Central The Discount Company of Singapore Ltd 45. Clementi Central Branch Room 1404, 14th Floor UOB Building Block 449, 243-247 1 Bonham Street Clementi Avenue 3 Raffles Place Asia Capital Fund Ltd 46. CPF Branch (Toa Payoh) c/o Podium 517, DBS Building Block 72, 758 Lorong 5 Toa Payoh 6 Shenton Way 47. NTUC (Welcome) Supermarket Daiwa & Partners Asia Capital Rochor Management Co Ltd Block 3, 640 Rochor Road Podium 517, DBS Building 6 Shenton Way 48. Jalan Sultan Branch G2, Jalan Sultan Centre Banque Nationale de Paris (South East Asia) Ltd 49. Ang Mo Kio West Branch Unit 4201, 42nd Floor Hong Leong Building Block 226G, 687-689 16 Raffles Quay Ang Mo Kio Ave 1 Marina Centre Holdings Pte Ltd 50. Toa Payoh North Branch 1801/2, 18th Floor Shing Kwan House Block 107, 266 Lorong 1 Toa Payoh 4 Shenton Way SAL Leasing Pte Ltd 05-52 Sheng-Li House Chin Swee Road