CHF Annual Report 2019

2019 REPORT ON PROGRESS

a social imperative for all

TogetherWe Can Achieve Functional Zero Homelessness

A Decade of IN OUR CITY Progress and Learnings

Discover the Role Applied Research Plays in Ending Homelessness

Our Future Awaits Us People have voices, but they've stopped talking.

We need to start listening. It's up to us to accelerate data collection into knowledge and action that aligns with the stories and experiences shared by persons experiencing homelessness.

Data underpins our sector's ability to not only understand our city's most vulnerable, but to better support their resilience.

between 'surviving' on the street and 'thriving' in a permanent home. Our city's most vulnerable rely on us to end their plight. CONTENTS 2019 Report on Progress

DEPARTMENTS 10 2 UPDATE

3 FINANCIAL REPORT

4 2018/19 RESULTS Leading and Funding Sector Accomplishments

6 THE END OF A DECADE The Sunset of Calgary's Plan

7 OUR LIVING LEGACY Collective Impact Report 12 20 8 EVERYONE COUNTS The 2018 Nationally Coordinated Point-in-Time Count

11 APPLIED RESEARCH The role of data in our organization

16 NEXT STEPS

18 TOGETHER TO ZERO The Sunrise to Functional Zero Homelessness in Calgary

19 ECOSYSTEM F E A T U R E S INTEGRATION 10 THE GIFT OF KNOWLEDGE 20 RESOLVE CONCLUDES Given in the memory of Hyman Belzberg

22 TRAIL BLAZERS AMONG US 12 14 THE HUMAN IMPACT COURAGEOUS LEADERSHIP 23 ROYAL WEST A look at the work being done A view of the past and an GIVES BACK by Calgary Homeless Foundation's eye to the future of ending Client Action Committee and homelessness in our city 24 GRATITUDE Youth Advisory Table 1 Our board are all individuals who volunteer their time to CHF. Our volunteer Board of Directors and UPDATE leadership team are individuals 2018/19 with experience across a broad CHF Report To Community range of sectors, including not-for-profit, business, academia, government and philanthropy. This depth and breadth provides the insight to OUR IMPACT guide our work, the governance to manage risks and the skill to Homelessness is a dynamic, ongoing system-level approach to effectively efficiently implement plans. and complex challenge facing our steward program funding according

city. Homelessness is defined by the to local trends and client needs Gerald Chipeur: Partner, lack of access to appropriate and while capital funding is delivered Miller Thomson LLP (Chair) stable housing and the supports in partnership with a non-market Ellen Dungen: President, necessary to maintain housing. housing provider. EMD Consulting Ltd. (Vice-Chair) Wayne Barkauskas: Lawyer, Mediator and Homelessness is most visible in While the aspirational goal of Arbitrator, Wise Sheible Barkauskas the form of emergency shelters achieving an Absolute Zero end to and people living on the street, Jeff Boyd: Regional President, Alberta homelessness remains our target, & Territories, RBC Royal Bank less obvious are hidden forms of we realize that this is not achievable homelessness like “couch surfing” or Tracee Collins: Commission Member, without significant change, investment Alberta Utilities Commission living in substandard, overcrowded, and direct participatory accountability Luana Comin-Sartor: General Manager, or unsafe housing. of Alberta's Primary Public Systems. Finance & Planning, Major Projects and The major contributors to Progress towards Absolute Zero Functions, Suncor Energy homelessness in Canada, and Calgary, requires intentional focus on first Greg Draper: National Lead, Valuations, are attributable to three major factors achieving a Functional Zero end to Forensics and Litigation Support, MNP LLP that impact an individual’s ability to homelessness. Brenda Huband: Vice President & Chief Health Operations Officer, Central access the necessary resources they Functional Zero is the achievement and Southern Alberta Executive Lead, need to sustain themselves, retain of an ecosystem balance between Population, Public & Indigenous Health, Alberta Health Services housing, and to be contributing the CHSSC and/with across all public Lourdes Juan: Director, LMJ Consultants members of society. systems such that the necessary Patricia Kaiser: Senior Vice President, These factors are: Economics, our resources are in place to foremost Sierra Systems Social Services System, and better meet the needs of vulnerable Dr. Ron Kneebone: Professor, Public Policies. people, while allowing us to University of Calgary proactively measure and responsively Public policies and economic Diana Krecsy: President & CEO, Calgary manage the capacity, sustainability Homeless Foundation (Ex-Officio) conditions that lead to homelessness and effectiveness of our CHSSC, in Scott McElligott: Investment Counsellor, are big societal issues that are the real time. This goal, in turn, fuels Manulife Private Wealth core responsibility of all orders of our focus on reconnecting people Alexandra Nuth: Managing Director, government – Federal, Provincial, Brightside by ATB Financial to the appropriate public systems Municipal and Indigenous – to Leigh-Anne Palter: Management and achieving a point where there address. Local system responses and Consultant, Deliotte are enough Primary Public Services, how we as a community respond to Sat Parhar: Deputy Chief, housing, emergency shelter beds, Calgary Police Service homelessness in our city need to be and coordinated social supports David Ross: President, SAIT Polytechnic strategic and coordinated. for everyone who needs them. In a Krista J. White: Community Volunteer The Calgary Homeless Foundation Functional Zero state, anyone who In Addition, (CHF) serves as the neutral experiences homelessness does so Brian O’Leary, John Currie, backbone organization that leads only briefly, is rehoused quickly and Stephanie Felesky: (Honourary Members) the integration and coordination of successfully, and is unlikely to return Evan Woolley: Councillor, Ward 8, The City of Calgary (Elected/Government Member) Calgary’s Homeless-Serving System to homelessness again. of Care (CHSSC). CHF utilizes a 2  FINANCIAL REPORT

A SUCCESSFUL YEAR OF CHF STEWARDSHIP Ending March 31, 2019, revenues were just over $61 million and expenses were $62 million. Strategic surplus spending was enacted to support community need as program disbursements remain the primary expenditure.

FUNDING SOURCES: 19% 67% Government of Alberta $ 41,629,031

19% Donations & Grants $ 11,489,194

13% Government of Canada $ 8,349,629 13% 1% Investment Income $ 373,473

0% Special Events $ 134,922 0% 100% $ 61,976,249 1% 67%

FUNDING USES: 90% System Programs 90% $ 56,849,441 Disbursements (external) 10% Administration (internal) $ 5,860,768 10% 0% Events $ 40,970 0% 0% RESOLVE Fund Raising $ 73,296 100% $ 62,824,475

Deficiency of revenue over expenses - $ 848,226

3 2018/19 RESULTS

LEADING AND FUNDING SECTOR ACCOMPLISHMENTS

S THE SYSTEM LEADER for homeless-serving agencies, the public as possible. We steward funding Calgary's Homeless-Serving systems, the private sector, government 23 agencies operating 59 programs. System of Care (CHSSC), CHF is a partners, local communities, the faith We rigorously monitor quality and catalystA and facilitator for service agencies community, foundations, and all program performance to ensure active to optimize client success. CHF focuses Calgarians to end homelessness in accountability. In addition, we compare on four strategic pillars of work: Public our city. programs with one another across the and Political Will, Research and Data, CHSSC, to reduce duplication of services AS THE SYSTEM PLANNER for Calgary's Community Mobilization and Funding Homeless-Serving System of Care, we and to effectively leverage resources. of Outcomes and Impact. In addition, coordinate the system to connect By overseeing a client-centered and CHF addresses gaps and identifies people to the right resources so coordinated service structure we, enhance opportunities for service best practices to improve the overall homelessness is prevented whenever system of care and enhance desired possible or is otherwise a rare, brief, providers to work more collaboratively, and we help match residents with the client outcomes. Through mobilization and non-recurring experience that will of collective impact, CHF is committed end as quickly and compassionately right agencies and services to maximize to move forward in partnership with their success.

HOUSING SPACES WITH SUPPORT 2,275BY POPULATION: BY HOUSING PROGRAM: Permanent Supportive Assertive Supportive Adaptive Community Housing Housing Case Treatment Management Singles Families Youth 1,747 358 170 200 329 1,662 84

CURRENT HOUSING STABILITY RATE: PUBLIC SYSTEMS USAGE REDUCTION*:

94% * Public systems usage includes:41% hospital; EMS; ER; Jail; police interactions, and court. 4 CHF FUNDED 59 PROGRAMS IN 23 AGENCIES TRAINING PROGRAMS ADMINISTERED IN 2018/19: 39 Unique Trainings 1,075 Trainees/Capacity Built

PEOPLE HOUSED IN 2018/19: RESIDENTS PLACED IN HOUSING* 823HOUSING PROGRAMS: Assertive Community Treatment (1 program) 29 Other (2 programs) 36 Adaptive Case Management (4 programs) 55 Permanent Supportive Housing (15 programs) 169 Supportive Housing (23 programs) 534

BY POPULATION: PRIMARY RESIDENCE PRIOR TO INTAKE: BY ETHNICITY: Emergency Shelter 41% European Families 37% Other Descent 13% Couch Surﬁng 187 9% Outside 51% GENDER: Youth Indigenous Female 57 43% Male Spectrum 39% 55% 2% IMMIGRATION STATUS: Singles 95% Canadian Citizen Diverse 579 4% Permanent Resident 10% 1% Other * Includes re-housing

5 SUNSET & REPORT BACK »» Added almost 600 new units place and process for people  of housing and housed almost experiencing homelessness to access TO COMMUNITY 10,000 people. program and housing services. »» CHF and partner agencies created more than 2,275 new Housing First Better quality of services, program spaces. with more impact »» A better use of public dollars. In a »» Client Action Committee (CAC). THE END OF A CHF Study, researchers concluded Persons with lived experience of that every $1 spent on Housing First is homelessness are integral to our work. DECADE associated with $1.16 - $2.86 of savings Created in 2012, the CAC continues to The sunset of Calgary's Plan to taxpayer funded services. advise and influence change. »» Key Performance Indicators. Utilizing A more coordinated support n 2008, a community based, multi- evidence based metrics to monitor stakeholder leadership group in system for Calgarians at risk of program quality and performance. Calgary launched an ambitious or experiencing homelessness »» Training. Each year, community Iand actionable strategy to end »» 23 agencies and 59 programs share consultations are held with sector homelessness in ten years. Calgary’s data on a common information system service providers to prioritize and 10 Year Plan to End Homelessness regarded as one of the best of its deliver critical training to capacity (Calgary’s Plan), provided the blueprint kind internationally, the Homeless build the homeless-serving sector. for our city to build a robust, coordinated Management Information System »» Certificate Program. In partnership system of care capable of ensuring all (HMIS). with the University of Calgary, CHF Calgarians have timely access to the »» Community Systems Integration delivers a comprehensive real-world right housing and supports to prevent (CSI) Table. Systems level leadership curriculum (Working with Persons and end homelessness in their lives. towards the goals identified in the Experiencing Homelessness) for Calgary Homeless Foundation (CHF) Together to Zero report. professional and non-professional was chosen to lead the implementation service providers. »» Coordinated Access and of Calgary’s Plan, and today, working Assessment (CAA). A single closely with community agencies, the private sector, government, and the research and faith communities, we continue to provide leadership as the backbone organization overseeing Calgary's Homeless-Serving System of Care (CHSSC). Having completed the monumental undertaking of compiling and analyzing a decade of information CHF produced a comprehensive report back to our community, that rigorously reviewed progress, made learnings acquired, identified barriers that limited optimal performance and future work required.

PLAN ACHIEVEMENTS IN BRIEF

Homelessness Reduced, Housing and Supports Added and Cost Savings Realized »» We’ve achieved a 32% decrease in homelessness in Calgary (per capita) since January 2008. 6 shaped the evolution of support and as a community, OUR LIVING LEGACY Calgary’s Plan and the legacy we’ve created a nationally and Collective Impact Report that we will continue to build internationally recognized on beyond 2018. The report coordinated homeless- highlights our bold and serving system of care he decade long journey we’ve undertaken as a courageous leadership, yet that’s responsive to client community has resulted in tremendous progress. also humbly acknowledges needs and is grounded We were the first city in Canada to launch a bold our false assumptions and in a people first, Housing Tinitiative to end homelessness and as previously stated, but misdirections followed by First philosophy. worth repeating, we’ve housed almost 10,000 people and our redirection. Our progress built almost 600 units of housing, since 2008. We’ve built That’s our living legacy, made is a testament to our and we’ve been enormously a Homeless-Serving System of Care in our city that is world perseverance and passion. acclaimed, and this system of care, and our learnings are our successful in creating collective “living legacy” – a legacy that will continue to save We have collectively home for many of Calgary’s lives and house more people, long into the future. achieved tremendous most vulnerable. accomplishments for our To community volunteer As the first city in Canada to have reached the sunset of city. We have slowed the boards, not-for-profit agencies, its 10 Year Plan (Calgary's Plan), we had an opportunity to growth of homelessness, staff, citizens, government and celebrate our achievements, share our learnings, and turn and bent the curve to community partners who our vision towards what the future of ending homelessness demonstrate a substantial stayed the course for ten years, looks like beyond 2018. reduction in homelessness in and who today continue to The "Our Living Legacy" report synthesizes the results our city by a 32% per-capita. passionately advance forward, of Calgary’s Plan implementation over the past decade, Through committed our gratitude is immeasurable providing our key insights and learnings and illustrating the collaboration we’ve created and profound. impact of our community’s various strategies and actions. It unprecedented levels of highlights the important phases and developments which 7 COORDINATE  APRIL 2018 PIT COUNT

EVERYONE COUNTS The 2018 Nationally Coordinated Point-in-Time Count

n Wednesday, April 11th, 2018, Calgary Homeless Foundation (CHF) Oparticipated in its third provincially coordinated Point-in-Time (PiT) Count of homelessness. Funded in part by the Government of Canada’s Homelessness Partnering Strategy (HPS), the PiT Count was completed as part of “Everyone Counts: The 2018 Nationally Coordinated Point-in-Time Count”, and it marked Canada’s second nationally coordinated Above: A group of volunteers prepare to participate in the 2018 Point-in-Time Count Point-in-Time Count. It was the first counts are limited in their scope of Volunteers, elected officials, business time Alberta had been a part of the strategic application but, these counts people, people who were formerly or are nationally coordinated count, and can be used to help determine how currently homeless and representatives Calgary participated in the PiT Count homelessness is changing year after from Calgary Police Service, City of along with other members of Alberta’s year. The PiT Count is only a snapshot Calgary Animal and Bylaw Services, 7 Cities on Housing and Homelessness in time, and as such, it is not the Calgary Parking Authority, Calgary (7 Cities), including: Edmonton, Grande definitive or sole source of information Transit, non-profit agency outreach Prairie, Lethbridge, Medicine Hat, Red to be utilized in understanding the teams, Canadian Pacific Railway, Calgary Deer and Wood Buffalo. complexity of homelessness. Stampede, the University of Calgary, EVERYONE COUNTS 2018 is Canada’s Ultimately, the information gathered SAIT, Mount Royal University and Fish second nationally coordinated PiT from Alberta’s coordinated PiT Count Creek Park, joined CHF leadership and Count, with over 60 cities across the compliments other data that informs staff to participate. country counting during the months solutions to end homelessness in of March and April 2018. While several our communities. In Calgary, the PiT THE COUNT CONSISTED communities in Canada, such as Calgary, Count has always been an opportunity OF TWO PARTS: have been conducting counts for more to make a point in time connection. One than a decade, the introduction of a First, people who were sleeping person to another person saying "we see national count is a step towards the outside were counted and offered development of a national picture you; your life matters, we want to help." assistance. Where possible, these of homelessness. individuals were asked questions to THE PROCESS get a better understanding of their WHAT IS A APPROXIMATELY 940 VOLUNTEERS experience of homelessness. POINT-IN-TIME COUNT? were sent out in teams across the Second, more than 70 facilities 7 Cities. In Calgary, approximately 100 providing housing for people PIT COUNTS PROVIDE a snapshot of individuals were divided into more than experiencing homelessness shared their the NUMBER of people experiencing 20 teams that fanned out across specific data, including emergency shelters and homelessness on a given night. PiT areas of the city to conduct the count. temporary accommodations. 8 THREE SHELTERS: The Calgary Drop-In These counts provide one source of 2,911 PEOPLE EXPERIENCING & Rehab Centre, Inn From the Cold and information on homelessness and allow HOMELESSNESS WERE COUNTED Calgary Alpha House Society counted the 7 Cities to monitor trends over time and administered surveys to those in to foster pro-action, responsivity and DURING THE APRIL 2018 their care. As well, remand centres, urgent reaction wherever indicated. CALGARY POINT-IN-TIME hospital emergency rooms, police CHF utilized the PiT Count data to HOMELESS COUNT. processing units and other city-specific inform policy changes and program sites provided data on how many people design within our CHSSC and as a experiencing homelessness were under baseline measurement that will be used their supervision or care on the night to assess population trends in our city. of April 11th. Over time the count also informs how The 2018 PiT Count built off of the to best align resources to ensure that success of previous counts while people experiencing homelessness in improving quality and consistency in our city and our province have access methodology. Compared to 2014 and to the best system of care focused on 2016, the 2018 PiT Count allowed for ending homelessness across Alberta. better comparison between cities. In addition, there were additional transitional housing units included for this count, as well as provincial system data for health and correctional facilities. Of the total 2,911 people who were enumerated on the night of the count, THE FINDINGS data collected showed: »» 72% male; 26% female; THE APRIL 2018 PiT Count found 2,911 people experiencing homelessness »» 20% Indigenous; in Calgary, a 32% decrease per »» 80% Non-indigenous capita from its peak in 2008 when Calgary’s Plan to End Homelessness »» 41% 45 years of age and over was launched – and a decrease from »» 35% 25-44 years of age the previous count in October 2016. »» 18% 24 years of age and under

Above: Michael Grant, Calgary Homeless Foundation, addresses the Calgary 2018 PiT Count volunteers

Prior to the implementation of Calgary’s Plan to End Homelessness in 2008, biennial Point in Time (PiT) counts clearly Illustrated that homelessness was growing in our city by roughly 31% every two years. Based on these projections, (and had we done nothing), Calgary would have had almost fourteen thousand people experiencing homelessness on any given night by 2018. In the face of record in-migration to Calgary , since the plan was launched in 2008, we’ve reversed the curve and achieved a 32% decrease in homelessness per capita in our city.

9 The Gift of Knowledge

Given in the memory of Hyman Belzberg

n April 2018, Jenny Belzberg, on behalf of her sense of humour and his sound sense of business, but most two sons and daughter, made a very significant were about how Hy cared about people. “I know that he’s contribution to Calgary Homeless Foundation's looking down and saying he’s really grateful about what we’re (CHF) research – the largest gift doing at Calgary Homeless to research in CHF's history. Foundation,” she said. The gift was made in memory of her  Hy’s presence can be felt in Ihusband, Hyman Belzberg, former CHF the newly named Belzberg Board Member and active community "THIS IS APPLIED RESEARCH; Conference Room which leader, and is specifically designated to IT’S NOT JUST GOING INTO A displays an iconic photo taken CHF's research – focused primarily on BOOK OR ON A COMPUTER. I’M by the famed photographer, applied research. LOOKING FORWARD TO SOME Yousuf Karsh. Hy's leadership through service is embodied in Her generosity will benefit numerous GREAT THINGS HAPPENING." the caption – "He never asked organizations across Calgary’s Homeless- - JENNY BELZBERG anyone to do something he Serving System of Care (CHSSC). was not willing to do himself." This gift was celebrated at an intimate His legacy continues to live on through his family’s generous event in September 2018. CHF Board Members and support of CHF applied research. special guests gathered at CHF to recieve the gift, and officially name the Belzberg Conference Room in honour of The Belzberg Research agenda will encompass several projects. Hyman Belzberg and their family's contribution to ending The first focusing on understanding why existing data reveals homelessness in Calgary. disproportionate numbers of Indigenous peoples among shelter users, rough sleepers and households in core housing need in At the event, Jenny shared several stories, some about Hy’s Calgary. It is hypothesized that this arises from the movement 10 of Indigenous peoples from local reserves Dr. Nick Falvo (Public Policy) - will carry and rural areas into Calgary. Recognizing out research that will quantify the that policy context and data would help magnitude and nature of both housing to assess this assumption and evaluate and income need among Indigenous its scale, CHF launched the Belzberg- households living on reserves near funded research by contracting a Calgary, and their impact on flow team of researchers from diverse into CHSSC. fields of expertise, to explore further. The findings of this work will position The team – consisting of Carleton us to better explore possible policy and University professor emeritus Allan program options to help prevent and Moscovitch (Social Policy), Mount end Indigenous homelessness within Royal University professor Dr. Gabrielle our city. Lindstrom (Indigenous Studies), and consultants Steve Pomeroy (Housing), Dr. Jodi Bruhn (Political Science) and

Understanding Applied Research CHF's Data and Research Vision ata and research should intersect and reinforce diminish CHF's respect for the importance and one another. To understand how best to achieve value of other forms of research, such as pure and this intersection it is critical first to understand academic research, however, given our vision of a Dthe type of research that is most relevant to addressing Functional Zero end to homelessness for Calgary, and ending homelessness in Calgary. To this end, and it is reasonable to align internal CHF efforts towards based on CHF’s local CHSSC mandate, there is a need to Applied Research as opposed to research that exists focus on what is known as Applied Research. strictly to generate new knowledge. Achievement of CHF’s data and research vision requires This is congruent with the direction many health an intentional approach with a focus on leveraging data institutions are going. In an era where we have come to see to find solutions to specific the wisdom of patient-centered, CHSSC concerns in real-time personalized healthcare, and to use this information if research is only about to make evidenced decisions “generalizable knowledge” then and guide day-to-day work to it will become increasingly less optimize programs and practices relevant to the transformations in Calgary. that are needed – and the ones coming – whether we like it or A key attribute of Applied not. This doesn’t preclude the Research, therefore, is the ability pursuit of new generalizable to take large local data sets and a knowledge, however, this type variety of advanced quantitative of research must have a client- techniques to drive analytics focused direct line-of-sight to and analysis that will generate CHF’s mandate and the primary focus of CHSSC. meaningful knowledge to inform decision making and our community vision of achieving Functional Zero. What is clear is the need for a culture of research supported by CHF that maintains a direct line of sight The opportunity to link data, analytics, and research to CHSSC with an iterative cycle of stakeholder input from an end user and operational perspective is profound and CHF research partnerships that can accelerate data in its relevance to enhancing client outcomes. Following translation into knowledge and action. a primary path focused on Applied Research does not

Opposite Page: Jenny Belzberg (second from left) with her daughter Leslie Belzberg, granddaughter Sophie Belzberg and niece Carol Ryder. Above: Attendees take in a presentation at the Data Makes a Difference Conference. 11 remembrance of those they had lost. While there have been memorials held in shelters throughout the city, the CAC was driven to host one that every Calgarian could attend. For many The who have passed, this memorial will be the only commemoration of their lives. The Ismaili Community Center and Jamatkhana generously supported the event by providing a meal of chili Human and rice for the attendees, served by volunteers from the Rotary Club Impact of Calgary. Memorial Project The Client Action Committee (CAC) of the Calgary Homeless Foundation (CHF) has advocated for the need for a contemplative space where the lives of people who have died while experiencing homelessness can be honoured. University of Calgary social work professor Dr. Jessica Shaw initiated a research project that, in part, sought to understand the end-of-life Work being done by the Client Action Committee and Youth care needs and desires of people who Advisory Table of the Calgary Homeless Foundation had experience with homelessness in Calgary. This research further highlighted the need and a benefit of he Client Action Longest Night Committee (CAC) a public space where people can go to originally began as a of the Year remember friends and family who have focus group for a CHF led On December 21, 2018, Calgarians died while experiencing homelessness. project on human rights gathered on the steps of the Calgary A GoFundMe campaign was launched and homelessness, founded on the Municipal Building for the 4th annual by the CAC with the support of Dr. premise that first-hand knowledge of city-wide candlelight memorial Jessica Shaw to fund the initiative. Tthe experience of homelessness would service, The Longest Night of the With a fundraising goal of $10,000, the be essential to formulating solutions. To Year, honouring the lives of those campaign has reached almost 70 per bring together a group of individuals who passed away while experiencing cent of its target, having raised over who have current or past experience of homelessness in our city. This annual $6,900. homelessness would provide untapped memorial, coordinated by the CAC, is Advocacy efforts at the City of Calgary insight into the homelessness in Calgary a place for many to remember friends to establish the Memorial Art Project and the vision and actions needed and family who lost their lives while recognizes that Calgary has already to end it. "sleeping rough" (outside), staying in fallen behind Vancouver, Edmonton and emergency shelters or from illnesses or Who better to understand that vision other urban municipalities, who have conditions related to their experience than those who have lived it? already implemented these memorial of homelessness. After the Mayoral spaces of healing. In 2012, a core group of nine clients Proclamation was read on behalf of For more information or to donate came together to form the focus group Mayor Naheed Nenshi, members of the to the Calgary Homeless Memorial that would become the CAC. Over time, CAC proceeded to read the first names Project, visit: www.gofundme.com/ as members attended the meetings, of the 133 individuals who had passed yychomelessmemorial. made contributions and moved on, a away in the previous year. Following core group remained. Motivated by a a moment of silence, attendees singular desire to see a better Calgary, were invited to say a few words in and really help those in homelessness. 12 YOUTH ADVISORY TABLE

he Youth Advisory Table (YAT) is a group of individuals between the ages of 16 and 25 who have lived experience of homelessness. YAT members Tprovide valuable insights that influence policy, improve services and CAC raise awareness about youth homelessness. The YAT is a subsidiary of the Accomplishments Youth Sector Committee, which is comprised of a number of stakeholders Delivered Homeless Charter and organizations in the youth-serving sector. of Rights training to CHF funded and non-funded agencies in This past year YAT members: the CHSSC Attended the 2018 Canadian Alliance to End Homelessness Conference in Winnipeg Delivered Homeless Charter of Rights training to Police, AHS, Presented at the 2018 Allies for Youth Conference in Edmonton EMS, etc., supported by a fourth grant from the Alberta Human Presented at the 2018 7 Cities Conference in Red Deer Rights Commission

Attended the 2019 Canadian Alliance to End Homelessness Conference Members participated in two in Hamilton consultations that helped inform the Living Legacy report from CHF Raised $700 on Go Fund Me to send youth with lived experience to conferences Marched in the annual 2018 Calgary Pride Parade to support Participated in the 2018 Calgary Pride March LGBTQ2S+ in the homeless community, as the first group Raised $575 and participated in the 2019 Coldest Night of the Year walk of its kind to march in any Calgary Pride Parade Consulted with AHS on the “Thinking About Change” program Participated in the City of Consulted with the University of Calgary Faculty of Social Work on Calgary One Window Client research about transition age youth Advisory Panel

Created a terms of reference to 7 Cities Conference guide their work The 7 Cities Conference on Housing applied these to bring attention to the First and Homelessness is a gathering real world discriminatory behaviours, Participated in the International of practitioners, government, academia, practices, and policies imposed on Overdose Awareness Day and interested community members persons experiencing homelessness. It to facilitate dialogue and action on our is the first of its kind in Canada. It asserts Members represented the CAC collective efforts to end homelessness. that all citizens of our community – at the 2019 Canadian Alliance to The 2018 Conference took place in regardless of housing status – are equal End Homelessness conference in Red Deer from June 11-13. The Calgary in dignity, rights, and responsibility. Hamilton, Ontario Homeless Foundation received funding Members of the CAC facilitated a through the Human Rights Education training session at the conference, Raised over a $1000 and walked and Multiculturalism Fund to explore focused on the Homeless Charter of in the 2019 Coldest Night of the issues related to human rights within Rights, as part of their advocacy work Year walk the homeless community. An extensive to end discriminatory policies and consultation process was initiated practices and empower individuals for the project, including input from to stand up for the rights of those members of the CAC and many other experiencing homelessness. stakeholders. The Homeless Charter of Rights pulled together rights that are a current part of legislation and 13 Courageous

ALeadership view of the past and an eye to the future

homelessness experience, and is pivotal to building upon a person's resiliency; fostering appropriate (re)connecting to public system services; and getting people rapidly housed in the community."

What are you excited about when you think of CHF’s future?

"WE ARE WORKING very hard and very intentionally, to ensure our resources (people, time, iana Krecsy has a with the fastest growing money, talents, etc.) are passion for getting to the roots of rate of homelessness directed to helping people homelessness. Today, she talks to us in Canada, and now who are experiencing Dabout the resounding positive impact of the past with the combination homelessness in Calgary. decade, and how this work continues to inspire us all. of big systems thinking, It's always about the client. progress, steadfast We are doing better than In 2018, Calgary was the first city in Canada to reach leadership, rigorous we did 10 years ago, better the sunset of its 10 Year Plan to End Homelessness. performance evaluation and than we did yesterday, What stands out to you the most about what has been and are planning to be accomplished? adaptation cycles, collective impact was realized. We are even better tomorrow. "CALGARY IS THE first city in Canada to demonstrate the first urban city that has We will continue our that collective impact works. The most powerful thing is successfully tipped work to ensure that an that the accomplishments were made possible thanks to the homeless growth individual’s experience of the collective work and dedication of our city’s homeless- curve downward." homelessness is shorter, serving agencies. Some of the key achievements include: more compassionate, reducing homelessness in Calgary by 32% per capita, What gaps are you and that their path housing almost 10,000 people in ten years; adding looking forward to out of homelessness is addressing? permanent supportive housing in our city that didn’t sustainable and their exist here before; creating a Homeless Management "WE LEARNED VERY quality of life improves Information System (HMIS) to coordinate data and system early on that shelters because of it. CHF will programs; and introducing Coordinated Access and are pivotal to the overall continue our work with Assessment (CAA), a robust triage process that allows system of care. The shift the CHSSC and public clients to be referred to programs that are equipped to to housing focused systems to ensure we have meet their individual needs. This involves the coordination shelters with wrap-around a systematic response in of numerous service agencies and the collaboration of supports will enable clients place so that homelessness numerous highly engaged front-line service providers. It’s to access the support they can be prevented incredible how far we’ve come. Calgary was once the city need earlier on in their whenever possible, or is 14 otherwise a rare or brief occurrence before they are moved When people read about expect people to be aware on a path of permanent housing stability." CHF’s journey, what of all that CHF does. It's not do you hope they take about us. But I hope that What does public system partnership, system away? they believe that people integration and accomplishing Functional Zero mean "I HOPE THAT the first for the future of ending homelessness? are better off because we thing that people take do what we do. I'd prefer "I TRULY BELIEVE that with the leadership collaboration away is that CHF exists them not to focus on CHF’s and the coordination of the not-for-profit sector (Boards to serve the needs of story at all, but rather, on and CEOs) and with intentional accountability of public the clients. Real people the story of a city that used systems to invest in the prevention of and/or early who are hurting in to have the fastest growing intervention of "paths into homelessness", we can become homelessness. I hope homeless population in the first urban city to realize the beneficial opportunity for that we are thought of Canada, and a city that clients, of ending homelessness rapidly and permanently. as courageous leaders, bent the curve downwards, Together the CHSSC and public systems can achieve that we serve community but didn't stop there. That Functional Zero. ethically, and that we Calgary is a city where That’s the exciting part for me. People would say I’m an are meeting the needs ending homelessness is optimist and that it’s not realistic to think these systems of the people who are always a priority. If they can change – I intellectually, passionately and ethically experiencing or at risk remember only that, then disagree. The Homeless-Serving System wasn’t a system of homelessness. I don’t that's ok." ten years ago so we built it. Data wasn't coordinated or aggregated, but it is now. We know better; so now we can do better!”

erald Chipeur, QC is Calgary Homeless Foundation's (CHF) Board Chair. His law practice over the last three decades has Goften focused on the development of public policy and the removal of red tape. He shares with us why homelessness is an issue that is close to his heart. You were a Board Member and Vice-Chair with CHF before becoming Board Chair. Why was it important for you to get involved with CHF in this capacity? "FIRST, I SAW the need. Homelessness is a crisis in the life of an individual that is typically not hidden. We can see the suffering of those without a place to call home. Second, I recognized that the Calgary Homelessness Foundation is a professional organization with a business plan that makes sense to me."

How has your time with CHF impacted your understanding of homelessness?

"IT HAS BECOME clear to me that homelessness is a challenge in every major city. However, some cities rise commitments to provide housing for thousands who to the challenge and refuse to accept the status quo. would otherwise be without." Calgary is one of those cities and it is in the minority." What inspires you the most about where you see CHF headed in the future? Looking back at the past year as Board Chair with CHF, what accomplishments stand out to you the "CALGARY HOMELESS FOUNDATION has always put most? housing first, not only because housing is important, "CALGARY HAS SUCCESSFULLY completed the but because it is important that each Calgarian have city's 10 Year Plan to End Homelessness and CHF has a home. Furthermore, the Foundation recognizes that participated in a major fundraising initiative that will each individual is unique and it takes a significant combine private sector donations with government number of unique organizations to meet every need." 15 Next 2019/2020 Our long term goal to end Steps: homelessness in Calgary will be served by focusing on the following five areas 5 in 2019/2020: CREATE staff & board opportunities for ongoing exposure to Indigenous world views to foster understanding (in readiness for 4 organizational and systems change)

CLEARLY DEFINE and communicate CHF's role as providing systems level leadership to the CHSSC (to best 3 align internal resources to deliver on vision)

UPDATE AND EXPAND CHSSC logic model to include system KPIs and to e nhance program KPIs (to support evaluation of outcomes, to inform decision making and to 2 continuously earn community trust)

IMPLEMENT CHF internal technology modernization phase 1 (to support our backbone obligations to provide systems level 1 leadership to the CHSSC)

COMPLETE CHF’s next 3-year strategic blueprint, ready for implementation April 1, 2020 (to define CHF’s specific role in the community’s future work in ending homelessness) 16 I NNOVATION CAPACITY BUILDING E NHANCEMENT IN ENDING HOMELESSNESS GRANTS PROGRAM is available through the Calgary Homeless Foundation. We are looking to support innovative programming, strengthening organizations in their work by building capacity, and enhancing current programming to further accelerate towards a Functional Zero end of homelessness in Calgary. These grants are open to all agencies and organizations working towards ending homelessness in Calgary.

Please contact us at [email protected] or visit us at www.calgaryhomeless.com/funding/ for more information on funding opportunities.

Together, we will end homelessness in Calgary

17 THE FUTURE  IN CALGARY

Above: Adam Melnyk, Calgary Alpha House Society, Mayor Naheed Nenshi, City of Calgary, Theresa Conroy, Client Action Committee, Steven Richardson, Calgary Homeless Foundation

THE TOGETHER TO ZERO REPORT The sunrise to Functional Zero homelessness in Calgary

t CHF we are evidence We have discovered that the true path towards Absolute Zero. Through informed and recognize that causes of homelessness come from 19 comprehensive consultations held housing first is NOT housing external macro factors, and that with community in 2018, stakeholders only,A degrees of support may be prevention must predominantly occur clearly articulated what they felt are the required; Harm Reduction is NOT harm in the primary public systems. We have most critical areas of focus for our city. acceptance, healing is a journey and a created a Homeless Management Their collective input directly informed continuum of services and treatments Information System (HMIS) that the creation of the six core Strategic are needed; and meeting people where allows us to better assess the state of Directives within this guiding document they are at is NOT the end – it's the homelessness in our city, and we have that will take us to Functional Zero. beginning of a relationship built upon also learned that while the goal of a true These six Strategic Directives provide respect and hope and continuously Absolute Zero end to homelessness an intentional framework by which striving for optimal wellness. remains our target, we realize that this public systems, homeless-serving is not achievable in practice without Preventing homelessness before agencies, the public, corporate Calgary, significant transformation. it begins is the most effective and stakeholders and partners can best efficient way to end homelessness. utilize the shared knowledge gained Unfortunately, homelessness is/ Functional Zero is a realistic over the last ten years to adjust and may be the reality for some people. and achievable goal in our align our individual agencies’ strategic By collectively aligning ourselves city if we all work together. and tactical plans, governance models, with the Together to Zero Strategic initiatives, and programs to function THE TOGETHER TO ZERO report Directives, we can enable Calgary to within Calgary's Homeless-Serving is a consolidation of a decade of achieve Functional Zero and empower System of Care (CHSSC) in order to knowledge combined with what our community to continue charting best meet the needs of vulnerable we, as a community, envision as the our path to the end of homelessness Calgarians who are at risk of or primary strategic areas of focus crucial in Calgary. experiencing homelessness. to achieving Functional Zero on our 18 Discoveries over the past ECOSYSTEM INTEGRATION decade have highlighted the A core component of a Functional Zero end to homelessness need to create an approach that reaches beyond CHSSC, around collective efforts recognizing the necessity algary’s Homeless-Serving System of Care (CHSSC) is a to end homelessness in to enhance integration and network of community agencies and partners working our city. The CHSSC arose participatory accountability together to ensure those at risk of or experiencing out of necessity to serve of all primary public systems homelessness have timely access to the right housing with C those who fell through to prevent homelessness. the right supports at the right time. The Ecosystem of Care the gaps between primary Shared responsibilities includes the primary public systems, all orders of government, public systems. Eco-system across all orders of community partners, and CHSSC – essentially all touch points coordination is required of government to better that serve to help prevent or exit homelessness. the CHSSC in partnership integrate funding, policy, Primary Public Systems with Health, Corrections, and service delivery poverty reduction initiatives, across ministries and HOMELESSNESS IS A COMPLEX ISSUE that is embedded affordable housing departments is essential within all of Alberta's primary public systems of care: Housing, development, and others in to prevent and ultimately, Health, Justice, Social Services, Income Supports, Children’s order to achieve a Functional end homelessness. Services, etc. While not the sole factor in homelessness, the Zero end to homelessness Systems-level leadership way these systems relate to one another can intersectorally in Calgary. presents a very different compound the experience of homelessness. By adopting way of working towards an integrated approach, the efficiencies and outcomes of Systems Level a Functional Zero end these interconnected public systems could be significantly Leadership to homelessness as the improved to support client success. TO ACHIEVE FUNCTIONAL sphere of accountability to stop homelessness extends Default System & The Role of CHSSC Zero, it is imperative that we close the primary public beyond the default system CALGARY’S HOMELESS-SERVING SYSTEM of Care is what systems gaps that people (CHSSC) up into all the we refer to as a secondary, or “default system.” Comprised fall through before they fall primary public systems. principally of non-profit agencies, community partners and through them – not just pick faith communities, the CHSSC is coordinated and focused them up once they’ve fallen.

Public Systems The primary systems of care in our city. Though they are Housing distinct, they integrate with each other in service to individuals. Sin Child g Services s l Pressure points ibility « And M e t ess ore cc « within the system A E s « t g hn These pressure in ic g i A ty points are common « « h L ren’ t ER G throughout the system l S-S V a S IN B e E G T and are not tied to H Q L s l S E 2 a Y S Income t M + e n S

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Ju Calgary's Homeless- stic Serving System of Care h is not a primary system.  e sector services those ealt whom the primary H systems cannot. 19 A First-Of-Its-Kind Collaboration Concludes

he RESOLVE Campaign on March 31, 2018 and officially agencies will continue to was a first-of-its-kind sunset on March 31, 2019. At open doors to additional T in Canada collaborative its conclusion, the Campaign urgently needed affordable campaign. Nine participating raised enough capital to homes in our city. The tangible agencies worked together with provide 1,850 Calgarians difference the Campaign has government, business and who were experiencing, or made in our city will be seen community leaders to create vulnerable to homelessness, for years to come, as more affordable rental housing with with a key to an affordable buildings are constructed support services for up to rental home with the supports and Calgarians move from 3,000 homeless and vulnerable they need to thrive. Although a place of homelessness Calgarians. The Campaign the Campaign itself has and instability to the safety concluded active fundraising concluded, the participating and security of a home.

BETWEEN APRIL 1, 2018 AND MARCH 31, 2019, CHF and its housing collaborator, HomeSpace Society, opened one building and broke ground on two additional sites. These represent our sixth, seventh and eighth new buildings supported by the RESOLVE Campaign.

Stepping Stone Manor Providence House Aurora on the Park

The Prelude The Maple Murray's House Top Left: Diana Krecsy, President & CEO, CHF; Bernadette Majdell, CEO, HomeSpace Society; Homes by Avi Group of Companies executives, Avi Amir, Chairman, Monte Kendall, Vice Chairman, Charron Ungar, CEO; Alan Norris. Chairman and CEO of Brookfield Residential Properties and Chair of the RESOLVE Campaign

Left: Alan Norris, Chairman and CEO of Brookfield Residential Properties and Chair of the RESOLVE Campaign; Bernadette Majdell, CEO, HomeSpace Society; Bev Higham-Linehan, CEO, Calbridge Homes; Diana Krecsy, President & CEO, CHF; Joe Ferraro, Chairman and Founder, Calbridge Homes

Above: Diana Krecsy, President & CEO, CHF; Jay Westman, Chairman & CEO, Jayman BUILT; Bernadette Majdell, CEO, HomeSpace Society

THE MAPLE, permanent supportive A VIRTUAL groundbreaking was A CELEBRATORY groundbreaking housing for 25 women, opened held for The Clayton on May 12, 2018 for The Triveri House was held on its doors on December 18, 2018 in Bowness. The building is made January 24, 2018 at the Calgary Zoo. to offer hope and a home for the possible by the donor and builder, The building will provide urgently holidays. The building was made Jayman BUILT, the Government needed affordable, permanent possible thanks to Homes by Avi, of Alberta, and the Government supportive housing to 38 homeless the Government of Alberta, the of Canada (Canada Mortgage and and vulnerable Calgarians and was Government of Canada, and a land Housing Corporation). The building made possible with joint funding by disposition by the City of Calgary and gains its name from Alvin Clayton Calbridge Homes, the Government of other generous donors. The building’s (A.C.) Westman, Jayman’s founder. Alberta, the Government of Canada name, The Maple, was chosen by Calgary Alpha House Society will (Canada Mortgage and Housing Homes by Avi to symbolize strength provide on-site supports to 30 formerly Corporation), a land disposition and endurance. YW Calgary are homeless, vulnerable Calgarians. from the City of Calgary, as well as providing the residents of The Maple a contribution through its Housing with 24-hour access to on-site case Incentive Program. Enviros will managers and counsellors located provide on-site supports to 38 formerly within the building to ensure the homeless, vulnerable Calgarians. women have the support they need, when they need it. 21 Trail Blazers

Amongn Thursday, March 21, 2019, Us Calgary Homeless Foundation (CHF) hosted its second annual OTrail Blazer Breakfast fundraiser at the Hyatt Regency Calgary sponsored by ATB Financial and featuring The Right Honourable Beverley McLachlin, P.C., Former Chief Justice of Canada as the keynote speaker. The proceeds from the breakfast are supporting CHF and its unique role in providing systems level leadership to CHSSC. Alan Norris, Chairman and CEO of Brookfield Residential Properties and former Chair of the RESOLVE Campaign, was presented with CHF’s Trail Blazer Legacy Award at the breakfast. The Legacy Award was created to honour an individual or group whose dedication to the vision of ending homelessness has created a lasting impact in our community. “The Trail Blazer Breakfast is more than just a fundraiser for CHF,” says Diana Krecsy, President & CEO of the Calgary Homeless Foundation. “It’s an opportunity to bring together like- minded people who aren’t afraid to blaze new trails; to leverage resources and expertise in order to tackle the issues of poverty and homelessness in our city. This breakfast is about coming together, being inspired, and taking the courageous step to make our mark by leaving a lasting positive ripple effect in our community.” Over a decade ago, Calgary blazed a trail by doing something no one in Canada had ever attempted before. Our city launched the nation’s first 10 Year Plan to End Homelessness and charged CHF with its implementation. Since then, with CHF providing systems 22 Royal West Gives Back n Saturday, October 27, 2018 CHF was honoured as the recipient of a very generous contribution from the Rocky Mountain Show Jumping 2018 Royal West event. Between the first round and the jump-off Oof the Truman Homes Cup, Royal West founder (and competitor) John Anderson – president of Rocky Mountain Show Jumping – and Truman Homes’ CEO George Trutina presented a cheque for $150,000 to the Calgary Homeless Foundation.

level leadership, we’ve created the first internationally recognized, coordinated, homeless-serving system of care in Canada that fosters us we working together in the most efficient and effective way possible to best serve individuals experiencing or at risk of experiencing homelessness. CHF’s current leadership work in community continues to be transformative in scope and scale, as demonstrated by our participation on the Community Justice Collaborative: Calgary Steering Committee, which includes senior representation from the Alberta Provincial Court Judiciary, Government of Alberta Prosecution Services, Calgary Police Services and Alberta Health Services. Together, we are seeking to advance both Restorative Above: Patricia Kaiser, Senior Vice President, Sierra Systems, Board Member, Calgary Homeless Foundation; Justice and Community Justice Gail Boehm, Chief Operating Officer, Calgary Homeless Foundation; George Trutina, Truman Homes; John Anderson, Rocky Mountain Show Jumping models in our city to better serve Opposite page Top: Sandra Huculak, Managing Director, Corporate Social Responsibility, ATB Financial; Alan Norris, marginalized populations including Trail Blazer Legacy Award Recipient; the Rt. Honourable Beverley McLachlin; Diana Krecsy, President & CEO, CHF those experiencing homelessness, Opposite Page Bottom: The Rt. Honourable Beverley McLachlin mental health concerns and/or substance misuse disorders. 23 GRATITUDE WHILE GOVERNMENT FUNDING IS PARAMOUNT in CHF’s strategy to integrate and stregthen Calgary’s Homeless-Serving System of Care, private philanthropy is crucial as well. We all have a role to play in ending homelessness, and CHF donors are doing their part (gift recieved 4/1/18 – 3/31/19).

1384605 Alberta Bissett, Leslie Chatwin, Keith DLA Piper Gomes, Francine Howard, John Ltd. & David Cheuk, Eva (Canada) LLP Gordon, Ian Howell, Kathy 1410 World Bier Blanco Cantina CHIMP - Charitable Docherty, Brad Gormley, Timothy Huband, Brenda Haus Blue Star Diner Impact Foundation Douglas, Murray Gow, Donald Hunt, Philip Accessible Housing & Marilyn Boardwalk Chipeur, Gerald Gow, Jackie Indulge Catering Society Calgary REIT Limited Dragon’s Lair Cindy Johnson Grant, Ryan Inn from the Cold Achievers Partnership Royer Fund Burger Co. Ltd. Adams, John Boutet, Marc at Calgary Dunford, Jesse Gratton, Paige Ivany, Sarah Alberta Real Estate Bowen-Eyre, Joy Foundation DuPont, Bonnie Gray, Kendra J. W. McConnell Family Foundation Foundation Boys and Girls City of Calgary Eats of Asia Grindley, Robert Jackson, Colin Alex & Wendy Clubs of Calgary Clark, Allison Edgelow, Bruce Gruman, Harold Campbell Flow Brawn, Robert Clark, Ralph Jamieson, Denise Through Fund Edwards, Heather Guiltner, Shannon & Heather Janicki, Anthony at Calgary Brennan, Nancy Eisenberg, Jennifer Gurevitch, Sheila & Foundation Clarke, Gary Ralph Janin, Harold Brown, Kerry Elliott, John Algra, Michael Bullen, Lilli Closer to Home Hallett, Ruth Jarrell, James Community Ellis, Mary Almeida, Elaine Butler, Angela Services Society Halterman, James Javed, Fiza EMD Consulting & Joanne Alsafar, Noura Calbridge Homes Cochrane, Patricia Ltd. JC Anderson Amantea Italian Hanert, Caireen Legacy Fund Calgary Alpha Cohrs, Andrew Eshak, Rania (ANDJ3) at Calgary Restaurant & House Society Harris, Karin Market Comin-Sartor, Eshraghi, Mateen Foundation Harrison, J Calgary Chamber Luana Evren, Lisa Joey’s Only Anderson, Larry of Commerce ConocoPhillips Hauer, Michael Franchising Ltd. Anejo Restaurant Farn, Kenneth Calgary Drop-In Canada & Patricia Haughey, Douglas Johnson, Linda & Rehabilitation Anonymous (16 Copeland, Esther donors) Centre Feldberg, Barbara Hawkwood, Todd Joly, Shawna Corsale, Emily Ardelli, Britany Calgary Heritage Felesky, Brian Hayes, Nancy JSS Barristers Lions Club Craft Beer Market & Stephanie Aspen Family Hays, Kathy & Dan Julio’s Barrio and Community Calgary Parking Crews, Benjamin Fellowes, Karen Hearn, Laurie (Kensington) Ltd. Network Society Authority & Pellegrin, Colin Fellows, Thomas Hearn, Tim & Susan Kadavil, Lenci ATCO Gas Calgary Police Cross, Roger & Deborah Kaiser, Patricia Service Heartprints - ATCO Pipelines Cross, Shirley Ann Ferry, Ruth KIDS for a Cause Katsnelson, Sam Calgary Public Cruz Tacos Fielding, Jo-Anne Foundation Austin’s Library Keelaghan, Baker, Weston Cunningham, First Calgary Heather Lawton Margaret Calgary Public Consulting Diana Financial, a division Kennedy, Stephen Balisky, Steven Library Foundation of Connect First Cyr, Hélène Heitman Wanner Balla, Clint Calgary Stampede Credit Union Ltd. Family Fund Kenny, Brenda D’Abadie, Antonina Balogh, Emily Calgary Urban Fisher, Maxine at Calgary Kerby Centre da Costa, Loni Foundation Barcelona Tavern Project Society Folkins, Sandra Kitchen, Carrie Dairy Lane Cafe Hempel, Sherry Barnie, Debbie Callow & Associates Frankiw, Trevor Ko, Evelyn Management Damery, Janet Henry, Frederick Beamer, Douglas Consultants Inc. Fraser, Maggie Kobluk, Mike David Madder Henry, Tamsin Befus, Robert Cannibale Fraser, Quinn Krause, Pam & Doris Davis, Roxanne Hergott, Anne Cannon, Elizabeth Froese, Denise Krecsy, Diana Belzberg, Jenny Dawrant, Jonathan Hexagon PPM Canyon Plumbing Gagnier, Calvin Krecsy, Richard & Allison Hiser, Teresa & Benary, Edel & Heating LTD. Gaud, Paul Krenn, Amy Dawson, Walter Mangold, Brian Berryman, Trevor Cashman, Helen Ghitter, Ronald Kretschmer, de Jong, Ary Hodges, Kyle Monica Bessel, Jim Ceili’s on 4th Ltd. Giacomin, Marina Delta Calgary Hofer, Thiloma Best, Wendy Ceili’s on 7th Ltd. Kuchinka, Janet South Gibson Family Hogarth, Carol Ann Bhattacharjee, Centron Building Fund at Calgary Landriault, Desert Sun Foundation Holmes, Colleen Catherine Bidyut Corporation Patios Ltd. Gillespie Personnel Home and Away Langdon, Margot Bishop & McKenzie Chahar, Inderjit Dessalines, LLP Ltd. Chamberlain, Anthoula Hop, Rachel Lapinas, Andrew Gilmore, Gregg Bishop Kidd School Lindsay Devoldere, Rick Hopewell Larden, Stephanie Gimbel Eye Centre Residential Limited Bishop O’Byrne Chandler, Morley & Devon Canada Law, Margaret Housing for Paulette Partnership Corporation Gislason, Gail Leaders Seniors Association Hopwood, Tera 24 International Miyagishima, Brent Products Corp. Silver, Lisa Unimarket Inc. KAIROS Calgary Executive Search MNP LLP Price, Gavin & Markham United Way of the Kayak Foundation at The Calgary Lefebre, Tony Mohamed Proche, Jason Silver, Sarala Alberta Capital Region Foundation Leftovers Abdelhady Proud Fertility Ltd. Silvera Housing for Kingswood Foundation Moon, Geri Seniors Urch, Geraldine PSAV Alberta Interiors Ltd. Lester, Heather Moore, Jacqueline Sinopec Daylight Valente, Joan Ptacek, William & Energy Inc. & John Krecsy, Diana Libin, Phil & Harriet & Mike Margaret Smith & Little LLP Van Dorp, Richard Lee, Sanders & Ena Lin, Shih Chen Moore, James Public Interest Law Loewen, J. Bryron Lina, Donata Morel, Mary Anne Clinic Smith, Alison van Heyst, & Matthew Jonathan Logel, Tim & Sherri Lister, William Morrison, Nan Purdy, Colleen Smith, Daine Vatsa, Abhishek Miller, Lucy & Lohnes Family Morrison, Richard Purves, Shirley Smith, Katie Vinsome, Barbara Maciborsky, Blaine Fund at Calgary Morrow, Jenny Quinn, Heather Foundation Smith, Marilyn Vito, Ranee Morrison Homes Mount Royal Rayquest Holdings NDW Painting and Longo, Sue University Ltd. Snyder, Joan Vyas, Rushi Interiors LTD. Lore, Robyn Munoz, Lisa RBC Foundation Standing, Bruce Wald, Michael & Ing, Joan Nissen, Gary Murray, James RBC Royal Bank Stasiuk, Marion Wallis, Peter NorthStar Ford Love, Andrew & Stemp, William Walmart Canada Taylor Love, Alison Myburgh, Gustav Reclam Inc Calgary Stevens, Sandra Corp Neagu, Mihail Reidulff, Joan O’Leary, Brian Lunder, Sandra Watson, Patricia Neufeld, Chad Renneberg, Judy Stevenson, Nancy- & Anne Luxuria Homes Ltd. Lynn Welin, Robert & Performance Lytton, Jonathan Ng, Joseph RESOLVE Layher, Thelma Stewart, Wayne Mobile Services & Laura Campaign Nguyen, Van & Martha Wetter, Patrick Inc. MacDonald, Ashlie Rietze, Tyler Nicholson, Cedric Stronge, Colleen WIlliam Roper Performance Rigg, Lesley MacDonald, Karen Noorbakhsh, Su, Henry Hull Child & Family Waste Zahrasadat Rivard, Bailey Services Management Macdonald, Subnis, Utkarsh Stephen Norton Rose Robin, Constantin Wishart, Donald Poelzer Family Suncor Energy Inc. Foundation Fund Mack, Donna Fulbright Canada Rojanschi, Vlad & Woertman, LLP Swann, David Tom & Rita at the Calgary MacPherson, Gord Candice Foundation NOVA Chemicals Tacos Mexico Wolfe, Linda Madu, Susan Romeo, Carolina Sabal Homes Corporation Taman, Francis Mahon, Crystal Roth, Blaine Wong, Wendy Limited Nybo, Karin Partnership Runka Owens, Taxbock, Heather Wood’s Homes Manulife Private Ogle, Kelly Wealth Ashley & Owens, Taylor, Kevin Foundation Seaman, Valerie Oke, J. David Dustin Marchetto, Sean Tebbutt, Kyler Wright, Terese Settee, Burke Oliver Family Russell, Harvey Mardon Fund TELUS Corporation Yedlin, Deborah Shane Home Ltd. Foundation and NUOVO by at Calgary SAIT Polytechnic Teshmont Yee, Alex Olsen, Marilyn Shane Homes Foundation Saleem, Wasif Consultants LP Yembilah, Rita Market Eatery Inc. Olver, Brittany Shepherd King Sales, Grant The Bank & Young, Colin Lutheran Church Maxwell, Anne Oystrick, Tom Baron P.U.B. Sanders, Stuart YWCA of Calgary Shoemaker, Ryan & Coutu, Marcel Paget, Steve The Hotchkiss Sandhu, Zanutto, David & Joella McCaig, M. Ann Family Foundation Palter, Leigh-Anne Satinderpaul & Leanne Smith, Betty Ann McElligott, Scott The Hunter Family Palvesky, Kelli Saskatoon Zarate, Elisa Stelmach, Les Leasholds Ltd. Foundation McGregor, William Paper St. YYC Zimmel, Kevin & Liza Schaefer, Joanne The Salvation Army McIntyre, Jason Pardee, Jillian Zurowski , Monica StreetSide The Tenaquip Developments: A McKay, Rod Parmar, Seema Schamber, Kathy Foundation Qualico Company McKinnon, Parsons, John Schulli, Susan The Trop Bar & Grill CHF Designated Suncor Energy T Lachlin Seaman, Valerie Pasay, Janice The Welty Family RESOLVE donors Foundation McLennan Sebalj, Kristi Foundation (gifts designated to CHF Ross LLP Pauling, Gregory & during the lifetime of the Tamaratt Linda Sendall, Kathleen & theTaxGroup RESOLVE Campaign) Endowment Fund McMan Calgary Richard & Area PayPal Giving Fund Thogarapalli, The Alvin and Canada Shah, Sabina Nandini Mona Libin McMillan, Brian FHarvonen, Francia Foundation PepsiCo Sharma, Avi Threndyle, Marcus McMordie, Claire Homes by The Stair Shoppe Petrenko, Art Sharp, Lindsay Trawick, Virginia Avi Group of McNichol, Kevin The Surveillance Pettie, Diane Shaw, Maria Trinity Place Companies McPhee, Joanne Shop Pick, Jennifer Shepherd, Foundation of Hopewell Mehrer, Elsbeth Christine Alberta Residential Limited True Exteriors Ltd. Pierce, Susannah Partnership Merlin, Alka Shopbrain Trolley Five Limited Verhun, Darcy Pinder, Kendra Partnership James Hardie & Linda Midtown Kitchen Shukalek, Caley and Bar Polianina, Tamara Tubrett, Helen Building Products Waldman, Hartely Siebens, Clarice Inc. & Nadine Midwinter, James Polsky, Bev Turner Hogan, Siemak, Dennis James, Raymond Wawanesa Miller Thomson Poscente, Anita Caroline Jayman BUILT Insurance LLP Pradera Natural Sierra Systems Unifor Social Wood, Michael Miller, Lee & Lynda Mexican Food Justice Fund Jupiter Resources 25 Leading Today Transforming Tomorrow

Calgary Homeless Foundation is proud to present the 2020 Trail Blazer Breakfast, a unique opportunity for you to connect with Calgary’s innovators, risk-takers and change makers in the goal to end homelessness.

Keynote Speaker: Lieutenant-General The Honourable Roméo Dallaire Join us and be inspired by our keynote speaker as he shares his personal insights and Suite 1500 wisdom gained over his military, political and humanitarian career, and his thoughts on 615 Macleod Trail S.E. Calgary, Alberta the need for trailblazing leadership in Canada, specifically in the area of mental health T2G 4T8 and homelessness as Canadian health crises. 403.237.6456 Thursday, May 7, 2020 [email protected] www.calgaryhomeless.com 8:00am - 9:30am Media can contact 403.615.7607 or [email protected]

CHF aims to provide all of our stakeholders with transparency and accountability. Any complaints or concerns with CHF can be anonymously reported through our external whistleblower line at 403.241.1821.

We also welcome your feedback on this www.trailblazeryyc.com report.