Welcome to

Care. Compassion. Community. Welcome! As someone new, you may have questions, including:

Who are we? Our Role: We are the first and largest provider of healthcare in Montgomery County, , and have served the Washington, D.C. region since 1907. In addition, we have a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County.

Why? Our Mission: We extend God’s care through the ministry of physical, mental and spiritual healing.

What is our plan? Our Vision: We will be the regional leader in healthcare services What does in what we often refer to as our six Pillars of Excellence: our logo mean? • People – by engaging compassionate caregivers Our logo features an “A” which has been part of our logo • Quality and Safety – by delivering superior health outcomes for many years as it is a symbol of excellence and also represents our roots in the Seventh-day Adventist Church. • Patient Experience – by ensuring expectations are exceeded The flame reinforces our deep commitment to our faith, as well as our • Finance – by offering exceptional value connection to many other faiths, which manifests as a heartfelt mission to provide compassionate, quality care. The three lines of the flame • Growth – by creating an accessible and integrated care network highlight our focus on caring for each patient’s body, mind and spirit.

• Population Health Management – by providing the right care Finally, the blue color in our logo symbolizes healing, and in the right location the orange color symbolizes strength, vitality and good health. How did we get started?

A Brief History of Montgomery County’s First and Largest Healthcare Provider

Brain is in white - turn on bottom layer to see!!!! H

1907 1949 1971 1973 Washington Sanitarium opens Washington Adventist Hospital The first open-heart surgery in Adventist Home Care Services in Takoma Park, later to become opens the first behavioral health Montgomery County is performed begins, bringing care into homes Washington Adventist Hospital unit in Montgomery County at Washington Adventist Hospital throughout the region

Brain is in white - turn on bottom layer to see!!!! H 1979 1996 2000 2002 Shady Grove Medical Center The neonatal intensive care Behavioral Health Services adds Adventist HealthCare Rehabilitation opens as the first hospital in unit at Shady Grove Medical Potomac Ridge Behavioral Health is established to empower physical upper Montgomery County Center opens for newborns to enhance its services strength and wellness

2006 2006 2011 2013 The Lourie Center for Children’s Adventist HealthCare Adventist Medical Group begins The Aquilino Cancer Center Social & Emotional Wellness Germantown Emergency Center as a network of physician offices opens as Montgomery County’s joins Adventist HealthCare opens to expand access to care throughout multiple counties first comprehensive cancer site

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2014 2015 2015 Summer 2019 Adventist HealthCare launches new Adventist HealthCare starts urgent Adventist HealthCare expands Washington Adventist Hospital facility names and a systemwide logo care services in Rockville, expanded radiology services by launching to move six miles north and to reflect our full spectrum of care in 2016 to Germantown and Laurel Adventist HealthCare Imaging become White Oak Medical Center Where are we today?

By the Numbers 2018

1 Clincially Integrated Network, the One Health Quality Alliance 3 Hospitals 1,550 Volunteers 1,718 Physicians / Medical Staff 5,550 Employees (approximate) 6,932 Newborns 7,782 Surgical Admissions Visit 13,258 Outpatient Surgeries AdventistHealthCare. 23,602 Medical Admissions com/About 58,035 Health & Wellness Encounters (approximate) to learn more about us 91,170 Volunteer Hours 124,587 Emergency Visits 120,786 Home Health Visits 427,820 Outpatient Visits 766,386 Lives Directly Enhanced (approximate)

We also reported providing $71.5 million in Community Benefit What motivates us?

We seek to embody these core principles – our RISES values – in all that we do.

Respect We recognize the infinite worth of each individual.

Integrity We are conscientious and trustworthy in everything we do.

Service We care for our patients, their families and each other with compassion. How do we convey Excellence We do our best every day to exceed expectations. our values?

Stewardship We take ownership to efficiently Each time we interact with a and effectively extend God’s care. patient, family member or friend, we aim to provide the highest-quality care to ensure healing for the whole person in body, mind and spirit.

Our mission to serve people with a sense of unity and oneness is reinforced by our commitment to Care. Compassion. Community. Why are we called Adventist HealthCare?

As President and CEO Terry Forde explains:

More than 100 years ago, Adventist HealthCare was started by the Seventh-day Adventist Church to provide distinctive and effective healthcare in communities. What

Adventist HealthCare is currently one of the five, independent health is the systems sponsored by the Seventh-day Adventist Church, which serve different Seventh-day regions in the .

This foundation in faith is reflected in our mission statement Adventist Church? which reads, “We extend God’s care through the ministry of physical, mental and spiritual healing.” The Seventh-day Adventist Church is a Christian faith. For Adventist HealthCare, “faith-based” means having respect Founded in the mid-1800s, Adventists now have a membership for many different faith communities, and being appreciative of more than 19.1 million people, making it one of the largest of the role of faith and religion in our society. religious bodies in the world. The Adventists are established in more than 200 countries, and are ethnically and culturally diverse. That respect for other spiritualities is one of the reasons our team includes individuals from so many faiths, and why we seek to meet the cultural and religious needs of our patients The Seventh-day Adventist name and their families with a very diverse spiritual care staff. originates from observing Saturday (the original seventh day of the To learn more, Judeo-Christian week) as the Sabbath visit and emphasizing the second coming Adventist.org (advent) of Jesus.

Adventists are recognized throughout To understand more about our mission, the world for their many hospitals, view our video and learn more by visiting schools and publishing houses to care AdventistHealthCare.com/Mission for a person’s body, mind and spirit. What do Adventists believe? How does this faith relate to the community we serve? 1 God is Loving God constantly offers opportunities for connection through scripture, through Jesus Christ and through personal engagement. Adventists have a deep respect for other faith communities Adventists embrace these opportunities for relationship by who have their own beliefs, traditions and rituals. responding with devoted service to all people in the community. In keeping with that profound regard for others’ values, Adventists offer a full range of quality healthcare to meet the needs of everyone in our society. 2 God is Caring God cares for the well-being of every person as a beloved creation. Accordingly, Adventists believe and teach that each person is given a divine opportunity to serve others and improve quality of life. Adventists see healthcare that recognizes the connection between the body, mind and spirit as a way to honor God and participate in a grace-filled relationship with the world.

3 God is Always Present God’s relationship is so personal that everyday activities can be transformative. All acts, words and deeds have the potential to be seen as opportunities for grace-filled moments of connection. Adventists celebrate this constant availability of God by honoring the Sabbath as an opportunity to recognize God’s presence with a heightened awareness, often through prayer and devotion. How does Ad ventist HealthCare live out its mi ssion of healing ministry?

We’re blessed to continue our Adventists believe that offering physical, mental long-standing tradition as the largest provider of charity care and spiritual care as an act of compassionate service and community benefit in will result in a rich environment for God’s grace Montgomery County. to provide the best healing outcome. We strive to respond proactively to various healthcare needs with wide-ranging services that help diverse populations.

In addition to providing direct health services, the Adventist HealthCare Center for Health Equity & Wellness works to reduce and eliminate disparities by improving healthcare access and ensuring quality treatment throughout the community.

Visit AdventistHealthCare .com/Community to learn more

At Adventist HealthCare, we strive to meet patients on a heart-to-heart level to discuss treatment and provide support. Where are some places our healthcare happens? The Lourie Center for Children’s Social & Emotional Wellness is a private, non-profit agency with a mission to understand and Adventist HealthCare strengthen the emotional health of parent-child relationships within our Shady Grove community through early prevention, Medical Center intervention, education, research is an acute-care hospital in and training. Serving more than Rockville, Maryland, recognized 4,000 children and families in the for excellence in emergency Washington, D.C. metropolitan area, care, high-risk obstetrical and the Lourie Center is a pioneer and neonatal care, cardiac and leader in the field of mental vascular interventional care, health for infants and children. oncology care, behavioral LourieCenter.org health services and a number of specialized surgeries, as well as services for children. Adventist HealthCare Rehabilitation AdventistSGMC.com is the first and only acute rehabilitation hospital in Montgomery County, and offers specialized inpatient and outpatient treatment for persons with functional limitations. Adventist HealthCare Rehabilitation currently has Adventist HealthCare White Oak Medical Center two locations in Rockville and Takoma Park, and also provides outpatient opening August 25, 2019, is an acute-care hospital located in White Oak, rehabilitation services in Rockville, at the community-based center in Maryland, offering award-winning comprehensive cardiac services Silver Spring and at Downtown Crown as part of an accredited Chest Pain Center and Designated Stroke Center. in Gaithersburg. AdventistRehab.com It also provides quality services in the areas of emergency medicine, surgery, oncology, maternity and behavioral health. Adventist HealthCare Rehabilitation will begin to provide acute inpatient rehab on campus in Adventist HealthCare Imaging summer 2020. AdventistWOMC.com provides quality imaging and radiology services to empower important diagnosis and treatment Adventist HealthCare options for many health conditions. Washington Adventist Hospital The technology in our five imaging centers enables imaging results to relocates on August 25 to its new be shared easily among physicians Silver Spring campus and becomes and facilities, a critical factor in the White Oak Medical Center. The Takoma delivery of quality healthcare. Park campus will become home to AdventistImaging.com a 24/7 urgent care center. Various physician offices will remain. Adventist HealthCare Rehabilitation will provide inpatient rehab until those services relocate to White Oak Medical Center in summer 2020. AdventistWAH.com Adventist HealthCare Adventist Medical Group supports physicians of various specialties who are employed by Adventist HealthCare. It provides administrative help, financial management and other non-clinical services that are essential for the physicians to provide quality care and operate successful medical practices. The group has grown to also support the patients and medical staff of our facilities, as well as the communities those facilities serve. AdventistMedicalGroup.org

Capital Choice Pathology Laboratory (CCPLab) offers full pathology production services to client hospitals, and support to biopsy and surgery centers, as well as comprehensive breast cancer reporting and infectious disease molecular testing. CCPLab.com

Adventist HealthCare Home Care Services has brought healing home with comprehensive skilled services and compassionate care since 1973. Our home health and private-duty agencies operate throughout much of Maryland. Adventist Home Health, which is part of Adventist HealthCare Home Care Services, received the HomeCare Elite Award in 2018 for the eighth year in a row. AdventistHomeCare.com

Adventist HealthCare Urgent Care opened in Rockville in March 2015 and two more locations opened in Germantown and Laurel in 2016. Our urgent care is an affordable alternative to an emergency room for urgent, non- life-threatening medical care. Centers will also be able to fill most prescriptions for patients. Furthermore, many occupational health services will be offered in conjunction with Adventist HealthCare’s LifeWork Strategies. AdventistUrgentCare.com How do we support Center for Professional Development meets the needs of a variety our mission work? of educational, clinical, leadership and organization development areas. The Our corporate offices in Gaithersburg strengthen our team delivers consulting work through human resources support, as well as and educational services that help our entities and services to address financial, educational, planning employees in the areas of and marketing needs. Some examples are: professional growth and change. They also manage training and performance- related activities in Workday. https://www.myworkday.com/ The Center for Health Equity & Wellness adventisthealthcare/d/home. provides health education classes, screening events, support groups and htmld special healthcare programs to the community. The Center works to reduce and eliminate disparities in health status and healthcare access, treatment, Adventist HealthCare quality and outcomes, especially for the uninsured and underserved. AdventistHealthCare.com/Health/Equity-and-Wellness Faith Community Health works with more than 19 community organizations and more than 65 congregations of diverse faiths, helping with classes and health events to train and support Faith Community (Parish) Nurses who provide support and care at the local community level. AdventistHealthCare.com/SpiritualCare

Adventist HealthCare LifeWork Strategies delivers integrated wellness and behavioral health services to independent employers and our own Adventist HealthCare network. The products and services offered include Employee Assistance Programs (EAP) and Wellness Programs to help organizations reach health goals while reducing healthcare costs. Customized disease management programs empower employees to engage in healthy behaviors, increase productivity and access a culture of well-being in the workplace. LifeWorkStrategies.com

Adventist HealthCare employees are often so inspired by their mission that they volunteer at our community events and donate to our organization. Learn more at AdventistHealthCare.com/Giving. How is our quality work Outstanding Cardiac Care recognized? Adventist HealthCare Washington Adventist Hospital and Adventist HealthCare Shady Grove Medical Accreditation by The Joint Commission Center have been This elite accreditation is a symbol of quality recognized across the nation to recognized by the show commitment in prioritizing patient safety and quality of care. national Society of • Adventist HealthCare Washington Adventist Hospital Cardiovascular Patient • Adventist HealthCare Shady Grove Medical Center Care as exceeding rigid • Adventist HealthCare Rehabilitation standards for care procedures in the treatment of patients with chest pain and other heart attack symptoms. Both have been honored by the American Heart Association and the American Stroke Association for life- Gold Standard for Joint Surgery saving, high-quality stroke care. Adventist HealthCare Shady Grove Medical Center holds The Joint Commission’s Gold Seal of Approval for joint replacement of hips and knees. This certification is recognized nationwide as a symbol of exceptional care and demonstrates Excellence in Rehabilitation compliance to national standards for healthcare quality and safety. Adventist HealthCare Rehabilitation is the first hospital in a five-state area to obtain accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) International for care of patients in brain injury, spinal cord injury, stroke and amputation.

Expert Home Care Adventist Home Health, part of Adventist HealthCare Home Care Services, received the HomeCare Elite Award in 2018 for the eighth year in a row. This award recognizes the top-performing home health agencies that provide high-quality comprehensive services with compassionate care.

These examples are a small representation of our many recognitions!

Commendation for High-Quality Cancer Care For more information, visit The Cancer programs at Adventist HealthCare Shady Grove Medical Center and Adventist HealthCare Washington Adventist Hospital are accredited AdventistHealthCare.com/Awards with commendation by the American College of Surgeons (ACoS) Commission on Cancer (CoC). They are among only 30% of U.S. hospitals to receive this commendation. Convenient Quality HealthCare

CARROLL COUNTY BALTIMORE COUNTY FREDERICK COUNTY BALTIMORE

HOWARD COUNTY

MONTGOMERY Columbia COUNTY Germantown E Gaithersburg 100

Rockville 200 Laurel A H ANNE 4 offices 4 offices ARUNDEL Headquarters H COUNTY Urgent Care Greenbelt Home Care HQ 2 offices Silver Spring H Home Health O ce 6 offices Adventist Medical Group Bladensburg Imaging Centers WASHINGTON, D.C. Rehabilitation Behavioral Health Services The Lourie Center & Head Start Programs A Aquilino Cancer Center PRINCE E Germantown Emergency Center GEORGE’S H Shady Grove Medical Center COUNTY H Washington Adventist Hospital Fort Washington H White Oak Medical Center (August 25, 2019)

210

CALVERT Waldorf COUNTY

Sources: Esri, Bureau of Transportation Statistics, GeoSystems Global CHARLES COUNTY Corporation in association with National Geographic Maps and Melcher Media, Inc., TomTom, U.S. Department of Commerce, U.S. Census Bureau 5

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