REGIONAL OFFICE NO. X

PROJECT STATUS REPORT ON MAJOR PROGRAMS AND PROJECTS SUPPORTING ANY OF THE FIVE (5) KEY RESULT AREAS UNDER E.O. NO.43, SERIES OF 2011 (Key Result Area 1 - Transparent, Accountable and Participatory Governance) 1. Conduct of Anti-Red Tape Act (Republic Act 9485) - Report Card Survey (ARTA-RCS) on high density/most complained government agencies Survey Period: April -October 2014

Numerical Code Office/Branch Conducted Date Surveyed Adjectival Rating ARTA Researcher Rating 1 BIR RDO, City  July 22-24, 2014 73.26 FAILED E. Viña 2 BIR RDO, City  July 22-24, 2014 87.10 GOOD E. Fung Shim 3 BIR RDO, de Oro City  July 28, 30, 31, 2014 86.05 GOOD T. Camache 4 BIR RDO, City  August 5-7, 2014 86.49 GOOD E. Viña 5 BIR RDO, City  August 5-7, 2014 77.01 FAILED E. Fung Shim 6 BIR RDO, City  August 12-14, 2014 83.78 GOOD T. Camache 7 GSIS Iligan City Branch  June 3-5, 2014 88.50 GOOD J. Chavez 8 GSIS City Branch  July 28, 30, 31, 2014 89.63 GOOD E. Fung Shim 9 GSIS Malaybalay City Branch  August 5-7, 2014 87.09 GOOD T. Camache 10 HDMF Malaybalay City Branch  August 12-14, 2014 89.97 GOOD M. Borres 11 HDMF Iligan City Branch  August 12-14, 2014 82.34 GOOD R. Aban 12 HDMF Cagayan de Oro City Branch  August 12-14, 2014 91.57 EXCELLENT J. Reyes 13 LRA ROD, Occidental  August 12-14, 2014 85.21 GOOD E. Viña 14 LRA ROD, City  August 12-14, 2014 78.09 ACCEPTABLE E. Fung Shim 15 LRA ROD,  August 12-15, 2014 80.32 GOOD L. Dolomente 16 LRA ROD, Malaybalay City  August 13-15, 2014 87.34 GOOD S. Lumba 17 LRA ROD, Cagayan de Oro City  August 13-15, 2014 83.52 GOOD R. Umlas 18 LRA ROD, Tubod,  August 13-15, 2014 93.84 EXCELLENT A. Alamhali 19 LRA ROD, Iligan City  August 13-15, 2014 80.98 GOOD A. Carumba 20 LRA ROD, Ozamiz City  August 13-18, 2014 87.03 GOOD E. Adlaon 21 T. Camache LTO  June 9-11, 2014 80.75 GOOD Cagayan de Oro City District Office 22 LTO Iligan City District Office  June 9-11, 2014 82.71 GOOD R. Almonte 23 Drivers License Renewal Center, J. Chavez LTO  June 9-11, 2014 85.99 GOOD Cagayan de Oro City 24 Extension Office, June 16-18, 2014 87.78 GOOD R. Almonte LTO  25 LTO Malaybalay City District Office  June 16-18, 2014 84.97 GOOD T. Camache 26 LTO Valencia City Mobile Unit  June 16-18, 2014 89.95 GOOD J. Chavez 27 Tubod Extension Office, Lanao del T. Camache LTO  June 24-27, 2014 88.01 GOOD Norte 28 LTO Gingoog City District Office  June 24-26, 2014 80.77 GOOD R. Almonte 29 LTO District Office  June 24-26, 2014 91.12 EXCELLENT J. Chavez 30 LTO Oroquieta City District Office  July 2-4, 2014 84.38 GOOD T. Camache 31 LTO City District Office  July 2-4, 2014 89.87 GOOD R. Almonte 32 LTO Ozamiz City District Office  July 9-11, 2014 86.68 GOOD T. Camache 33 LTO Extension Office  July 9-11, 2014 ARTA RCS cancelled R. Almonte 34 PHIC Cagayan de Oro City LHIO  August 11-13, 2014 88.49 GOOD M. Roa 35 PHIC Gingoog City LHIO  August 12-14, 2014 76.32 ACCEPTABLE A. Besario 36 PHIC Camiguin Extension Office  August 12-14, 2014 72.98 FAILED H. Chan 37 PHIC Malaybalay City LHIO  August 12-14, 2014 89.53 GOOD L. Baliguat 38 PHIC Iligan City LHIO  August 12-14, 2014 89.67 GOOD C. Baldoz 39 PHIC Valencia City LHIO  August 12-14, 2014 95.70 EXCELLENT B. Mutia 40 PHIC Ozamiz City LHIO  August 12-13, 2014 91.09 OUTSTANDING W. Tapulgo

RCS Overall Status Report 2014 Page 1 41 PHIC Maramag Express, Bukidnon  August 13-15, 2014 92.28 EXCELLENT R. Flores 42 PHIC Tangub City Extension Office  August 13-18, 2014 59.11 FAILED T. Daing 43 PHIC Oroquieta City LHIO  August 14-15, 2014 70.19 FAILED M. Limpot 44 PHIC Lala Ext Office, Lanao del Norte  August 13-15, 2014 88.00 GOOD L. Sanchez 45 PRC Regional Office No. 10  July 28, 30, 31, 2014 76.51 ACCEPTABLE E. Viña 46 Provincial T. Camache PSA  May 27-29, 2014 83.16 GOOD Office, Ozamiz City 47 Lanao del Norte Provincial Office, T. Camache PSA  June 3-5, 2014 85.98 GOOD Iligan City 48 PSA Cagayan de Oro City  August 12-14, 2014 89.83 GOOD C. Saligumba 49 SSS Ozamiz City Branch  May 27-29, 2014 81.48 FAILED R. Almonte 50 SSS Oroquieta City Branch  May 27-29, 2014 85.50 GOOD J. Chavez 51 SSS Iligan City Branch  June 3-5, 2014 86.58 GOOD R. Almonte 52 SSS Valencia City Branch  July 15-17, 2014 84.92 GOOD T. Camache 53 SSS Gingoog City Branch  July 15-17, 2014 87.83 GOOD E. Fung Shim 54 SSS Camiguin Branch  July 15-17, 2014 88.91 GOOD R. Almonte 55 SSS Cagayan de Oro City Branch  July 22-24, 2014 79.74 ACCEPTABLE T. Camache

2. Surprise Visit to government agencies (ARTA Watch) Period Covered: January-December 2014 No. Agency Month 1 PSA Lanao Del norte Prov. Office Iligan City May 23, 2014 2 SSS Camiguin May 06, 2014 3 LTO Mambajao, Camiguin May 08, 2014 4 LTO Oroquieta City May 07, 2014 5 Land Rgistration Authority Oroquieta City May 06, 2014 6 SSS Oroquieta City May 12, 2014 7 Bureau of Internal Revenue Palao Iligan City May 29, 2014 8 GSIS Malaybalay City May 29, 2014 9 LRA Oroquieta City May 06, 2014 10 NSO Palao Iligan City May 23, 2014 11 LTO Iligan City May 28, 2014 12 LTO Cagayan de Oro City June 06, 2014 13 SSS Cagayan de Oro City Branch June 04, 2014 14 SSS Valencia City June 30, 2014 15 GSIS Malaybalay City June 26, 2014 16 PhilHealth Valencia City June 20, 2014 17 PhilHealth Maramag, Bukidnon June 20,2014 18 PhilHealth Malaybalay City June 20, 2014 19 Land Registration Authority Misamis Occidental June 18, 2014 20 PHIC Malaybalay City LHIO June 20,2014 21 PHIC Valencia City LHIO June 20,2014 22 SSS Oroquieta City October 27, 2014 23 SSS Valencia City October 24, 2014 24 SSS Camiguin October 15, 2014 25 GSIS Cagayan de Oro City October 14, 2014 26 PRC Regionl Office No. 10 Cagayan de Oro City October 14, 2014 27 GSIS Malaybalay City October 22, 2014 28 BIR RDO Malaybalay City October 22, 2014 29 PHIC Camiguin Extension Office October 10, 2014 30 PHIC Valencia City LHIO October 24, 2014

RCS Overall Status Report 2014 Page 2 3. Conduct of Service Delivery Program (SDEP) to agencies which failed in the ARTA-RCS 2014 Survey No. Agencies that failed in 2014 ARTA RCS Status of Assistance

SDEP conducted on November 7, 2014; 2nd 1 BIR RDO Ozamiz City ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

SDEP conducted on November 7, 2014; 2nd 2 BIR RDO Malaybalay City ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

SDEP conducted on November 7, 2014; 2nd 3 PHIC Camiguin Extension Office ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

SDEP conducted on November 7, 2014; 2nd 4 PHIC Tangub City Extension Office ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

SDEP conducted on November 7, 2014; 2nd 5 PHIC Oroquieta City LHIO ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

SDEP conducted on November 7, 2014; 2nd 6 SSS Ozamiz City Branch ARTA-RCS to be conducted on December 15, 2014 (Monitoring)

4. Award CSC Seal of Excellence to agencies with excellent rating on ARTA-RCS. Two agencies were awarded the CSC Seal of Excellence for having earned an excellent rating during the 2013 ARTA RCS.

Agency/Office Date Awarded 1. Public Attorney's Office - Cagayan de Oro City District Office September 29, 2014 2. Public Attorney's Office - Iligan City District Office September 29, 2014

Budget for the Programs Program/Project Budget ARTA RCS Php283,500.00 Awarding of Seal of Excellence Php200,000.00

RCS Overall Status Report 2014 Page 3