PROBATION SERVICE ANNUAL REPORT 2019

www.probation.ie PROBATION SERVICE ANNUAL REPORT 2019

www.probation.ie PROBATION SERVICE ANNUAL REPORT 2019

www.probation.ie Table of Contents

Foreword and Introduction ...... 02

2019 at a Glance ...... 04

Section 1 – Evidence Informed Practice ...... 07

Section 2 – Connected and Trusted ...... 17

Section 3 - People Centred ...... 27

Section 4 – Learning Organisation ...... 33

Section 5 - Efficient and Accountable ...... 39

Section 6 – Reporting on our Performance ...... 51

Appendices ...... 69

www.probation.ie Annual Report 2019 1 Table of Contents

Foreword and Introduction ...... 02

2019 at a Glance ...... 04

Section 1 – Evidence Informed Practice ...... 07

Section 2 – Connected and Trusted ...... 17

Section 3 - People Centred ...... 27

Section 4 – Learning Organisation ...... 33

Section 5 - Efficient and Accountable ...... 39

Section 6 – Reporting on our Performance ...... 51

Appendices ...... 69

www.probation.ie Annual Report 2019 1 Foreword and Introduction I am very pleased to present the Annual Report of the Probation Service for 2019 to Mr. Charles Flanagan TD, Minister for Justice and Equality. This report sets out the work and performance of the Service during 2019 against our key objectives and priorities.

2019 was another busy year for the Probation demonstrated through our annual programme of Service during which we worked with more than staff learning and development. 16,500 offenders referred to the Service from 2019 saw the inaugural Probation Service Staff courts nationwide. We completed over 12,500 Awards. The awards scheme was created to Probation Assessment Reports and over 3,500 Community Service Assessment Reports. recognise and reward the effort and contribution that staff of all grades make to the Service across Recognising that the reduction of re-offending all facets of our work. requires a whole of society response, the Probation Service continued in 2019 to pursue Working collaboratively, particularly with our a whole of criminal justice approach, ensuring criminal justice partners, to further improve our priorities and actions were aligned, informed outcomes in the management, rehabilitation and and integrated with those of the broader justice reintegration of offenders remained a priority system. for 2019. Rehabilitating offenders to achieve and maintain Recognising the unique and added value the positive change is at the core of our work. We voluntary and community sector plays in are committed to engaging with our service supporting desistence from offending, in 2019 users to encourage them to make positive the Probation Service through the Department behavioural changes in their lives. We believe of Justice and Equality, provided funding of that offenders must accept responsibility for €17.532m to a range of Community Based their behaviour and where possible make good Organisations to support the work of the the harm they do. Equally, we are committed to Probation Service. respecting the rights of victims of crime in all our work with offenders. This year also saw the retirement of a number of officers including the Director, Mr. Vivian Probation practice is delivered, informed and underpinned by social work practice and our Geiran. Their contribution to the history dedicated staff have a specific expertise in and development of the Probation Service is intervening with offenders and in assessing recognised. and managing risk. As in all services our staff Finally, I would like to take this opportunity to are the core foundation on which our success once again acknowledge the on-going dedication is based. As a Service we constantly strive to and commitment of all our staff and stakeholders remain effective and responsive to new and in delivering our services and the good work of emerging needs, as well as keeping informed 2019. on developments in probation practice, which is essential. Our on-going commitment to Ita Burke, continuous professional development is Acting Director

2 www.probation.ie Annual Report 2019 3 Foreword and Introduction I am very pleased to present the Annual Report of the Probation Service for 2019 to Mr. Charles Flanagan TD, Minister for Justice and Equality. This report sets out the work and performance of the Service during 2019 against our key objectives and priorities.

2019 was another busy year for the Probation demonstrated through our annual programme of Service during which we worked with more than staff learning and development. 16,500 offenders referred to the Service from 2019 saw the inaugural Probation Service Staff courts nationwide. We completed over 12,500 Awards. The awards scheme was created to Probation Assessment Reports and over 3,500 Community Service Assessment Reports. recognise and reward the effort and contribution that staff of all grades make to the Service across Recognising that the reduction of re-offending all facets of our work. requires a whole of society response, the Probation Service continued in 2019 to pursue Working collaboratively, particularly with our a whole of criminal justice approach, ensuring criminal justice partners, to further improve our priorities and actions were aligned, informed outcomes in the management, rehabilitation and and integrated with those of the broader justice reintegration of offenders remained a priority system. for 2019. Rehabilitating offenders to achieve and maintain Recognising the unique and added value the positive change is at the core of our work. We voluntary and community sector plays in are committed to engaging with our service supporting desistence from offending, in 2019 users to encourage them to make positive the Probation Service through the Department behavioural changes in their lives. We believe of Justice and Equality, provided funding of that offenders must accept responsibility for €17.532m to a range of Community Based their behaviour and where possible make good Organisations to support the work of the the harm they do. Equally, we are committed to Probation Service. respecting the rights of victims of crime in all our work with offenders. This year also saw the retirement of a number of officers including the Director, Mr. Vivian Probation practice is delivered, informed and underpinned by social work practice and our Geiran. Their contribution to the history dedicated staff have a specific expertise in and development of the Probation Service is intervening with offenders and in assessing recognised. and managing risk. As in all services our staff Finally, I would like to take this opportunity to are the core foundation on which our success once again acknowledge the on-going dedication is based. As a Service we constantly strive to and commitment of all our staff and stakeholders remain effective and responsive to new and in delivering our services and the good work of emerging needs, as well as keeping informed 2019. on developments in probation practice, which is essential. Our on-going commitment to Ita Burke, continuous professional development is Acting Director

2 www.probation.ie Annual Report 2019 3 2019 At a Glance

Strategic Priorities progress on a clear programme of The commitment of existing and newly throughout 2019 that “One Vision, One Team, Delivering our Strategy 2018- 2020 work across every aspect of the organisation. recruited staff was a visible strength, One Standard” was taken on board by everyone Throughout 2019, the Probation Service Themes of evidence-based practice, revealed and acknowledged throughout in the organisation and upheld in the day to day continued to deliver on commitments published collaboration across the criminal justice sector the consultation processes resulting in the business. in its Strategic Plan, 2018-2020, One Vision, One and future focused service provision were at the development of the newly designed Offender Team, One Standard. In 2019, we made excellent forefront of work. Supervision Framework. It was evident

September April The first “Yellow Probation Service Ribbon Run” in participated at the May took place on the grounds November February July TED Talks event held Outlook Women’s of Loughan House, Cavan. Probation Service European Day for The inaugural Probation in Mountjoy programme, a partnership Probation Service staff Director, Vivian Geiran Victims of crime on 22nd Service Staff Awards prison. with Focus Ireland, Irish ran alongside colleagues and Irish Prison Service February 2019, ceremony took place in Prison Service and the and offenders for Director General, Dublin, recognising staff Seminar hosted at Probation Service, opened in 5km Caron Mc Caffrey, sign contribution and celebrating Probation Service May 2019, providing a joint Memorandum of the long service of many Haymarket support and Understanding between employees. Headquarters. accommodation for the two services. women.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

4 www.probation.ie Annual Report 2019 5 2019 At a Glance

Strategic Priorities progress on a clear programme of The commitment of existing and newly throughout 2019 that “One Vision, One Team, Delivering our Strategy 2018- 2020 work across every aspect of the organisation. recruited staff was a visible strength, One Standard” was taken on board by everyone Throughout 2019, the Probation Service Themes of evidence-based practice, revealed and acknowledged throughout in the organisation and upheld in the day to day continued to deliver on commitments published collaboration across the criminal justice sector the consultation processes resulting in the business. in its Strategic Plan, 2018-2020, One Vision, One and future focused service provision were at the development of the newly designed Offender Team, One Standard. In 2019, we made excellent forefront of work. Supervision Framework. It was evident

September April The first “Yellow Probation Service Ribbon Run” in Ireland participated at the May took place on the grounds November February July TED Talks event held Outlook Women’s of Loughan House, Cavan. Probation Service European Day for The inaugural Probation in Mountjoy programme, a partnership Probation Service staff Director, Vivian Geiran Victims of crime on 22nd Service Staff Awards prison. with Focus Ireland, Irish ran alongside colleagues and Irish Prison Service February 2019, ceremony took place in Prison Service and the and offenders for Director General, Dublin, recognising staff Seminar hosted at Probation Service, opened in 5km Caron Mc Caffrey, sign contribution and celebrating Probation Service May 2019, providing a joint Memorandum of the long service of many Haymarket support and Understanding between employees. Headquarters. accommodation for the two services. women.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

4 www.probation.ie Annual Report 2019 5 2019 in Numbers

Community3,561 Service 16,607 12,502 Assessments Completed Offenders dealt with Probation Reports in the Community Completed SECTION 1

2,689 783 63 Evidence Prisoners Orders made for Post Assessments for the worked with Custody Supervision by Parole Board the Probation Service Informed Community Service Orders managed, 2,791 totalling: 103 206 Life Sentenced Offenders Practice Prisoners hours of commenced Supervised community service Community in the 379,815 work in lieu of, Return Community

years in prison, 1,247 resulting in 407 Over €3.5 million Sex Offenders worth of unpaid work for the benefit Supervised in the Community of communities nationwide

LE A M 6.37% 83.8% less than or equal to 93.63%

16.2% 18 years over 19 years

F

E of age of age M

A

L E 1 Theft 4 Public Order 12 Months – Duration of the Top most frequently imposed Probation Drug 2 5 Road Order Offences Offences Traffic Resulting in 71-100 Hours – Duration of the most 6 6 Referrals to the 3 Assault Burglary frequently imposed Community Service Order Probation Service Representing just over 80% of all referrals

6 www.probation.ie Annual Report 2019 7 2019 in Numbers

Community3,561 Service 16,607 12,502 Assessments Completed Offenders dealt with Probation Reports in the Community Completed SECTION 1

2,689 783 63 Evidence Prisoners Orders made for Post Assessments for the worked with Custody Supervision by Parole Board the Probation Service Informed Community Service Orders managed, 2,791 totalling: 103 206 Life Sentenced Offenders Practice Prisoners hours of commenced Supervised community service Community in the 379,815 work in lieu of, Return Community

years in prison, 1,247 resulting in 407 Over €3.5 million Sex Offenders worth of unpaid work for the benefit Supervised in the Community of communities nationwide

LE A M 6.37% 83.8% less than or equal to 93.63%

16.2% 18 years over 19 years

F

E of age of age M

A

L E 1 Theft 4 Public Order 12 Months – Duration of the Top most frequently imposed Probation Drug 2 5 Road Order Offences Offences Traffic Resulting in 71-100 Hours – Duration of the most 6 6 Referrals to the 3 Assault Burglary frequently imposed Community Service Order Probation Service Representing just over 80% of all referrals

6 www.probation.ie Annual Report 2019 7 Evidence Informed Practice

The Probation Service is committed to providing the best evidence informed interventions The following priority areas were actioned pilot project was launched in 2018. Developed in to reduce reoffending, protect the public and enable sustained desistance from offending. throughout the year. partnership with the Probation Officers’ branch The core of what probation staff do in their day to day work is motivating offenders to of the Forsa Trade Union, the pilot was extended change. This is achieved through the development of positive professional relationships, by L The Probation Service Domestic Violence to ten teams nationally in 2019. The Working thoroughly assessing each individual’s risks and needs, combined with the application of Working group reviewed and updated the Group prepared a report with recommendations existing Probation Service Domestic Violence interventions and tailored responses. for implementation which was accepted by the Policy and Guidelines 2016, holding regional Service Director in December 2019. focus groups with practitioners as part of a staff consultation exercise. A further supporting action was to review Risk Based Approach to the supporting clients in their efforts to lead a law- L Further to the introduction of the Domestic the existing service delivery model for the supervision of Offenders. abiding lifestyle. The infrastructure supporting Violence Act 2018, staff were provided Assessment Team in Dublin to ensure greater the JARC initiative, including the Oversight with specific training on the new offence of The Probation Service maintains a risk based effectiveness in delivery of the risk based Group, the National Co-ordination Team, Coercive Control. approach in supervising offenders to ensure that approach to workload management and Steering and Operational Groups provided L interventions are appropriately and individually In December, a “16 Days of Action” event supervision of offenders. ongoing support to deliver objectives ensuring tailored for each person, and to maximise opposing gender-based violence was held its ongoing success. resources. in Probation Headquarter, Haymarket, with contributions from Women’s’ Aid, St. We know through research and empirical Sex Offender Risk and Management Patrick’s Mental Health Services and Tusla evidence that accurate risk assessment informs (SORAM) model. who presented on the impact of Domestic appropriate responses and interventions, The Sex Offender Risk and Management violence on children. in order to achieve the best outcomes. The (SORAM) model of working established in 2010, L Further consolidated relationships with following are living examples of what is working has continued with its important interagency perpetrator programme providers MOVE well in the criminal justice sector in Ireland. work throughout 2019, addressing risks posed Ireland and MEND, South East Domestic These initiatives are underpinned by principles by convicted sex offenders and safeguarding Violence Intervention Programme, through of good practice and targeted responses that are the welfare of children. SORAM is an excellent ongoing work and the implementation of informed by risk assessment and cross-sectoral example of cross agency collaboration, agreed interagency protocols. collaboration. supported at national level by representatives from An Garda Síochána, the Probation Joint Agency Response to Crime Service, the Irish Prison Service, Tusla and (JARC) local authorities. The National SORAM office continued to provide oversight and support of 2019 saw the continued delivery of interagency this initiative at operational level throughout collaboration across key agencies including communities in Ireland. the Joint Agency Response to Crime (JARC) Pictured: Olivia Keaveney Young Persons Probation initiative. Now embedded in several locations Regional Manager across the country, this model clearly Working with Perpetrators of demonstrates joined up thinking and a collective Domestic Violence response to tackling crime, proactively The Probation Service is the lead agency in the Young Persons Probation assessment and supervision of offenders in the In November 2019, Young Persons Probation community. It is committed to using the best (YPP) was further strengthened as a region of evidence informed interventions in its work with Pictured: Probation Service Management, participants the Probation Service with the appointment perpetrators of domestic abuse whilst ensuring and speakers at 16 Days Opposing Domestic Violence of a new Regional Manager. YPP was originally the victim perspective is integrated into offender event. risk assessment and ongoing case management. established to meet the specific needs of young people and to fulfil statutory obligations under In 2019, the Probation Service continued to the Children Act 2001. Under the Act, a child is meet its responsibilities under the Second Risk Based Approach to Workload defined as anyone under the age of 18. However, National Strategy on Domestic, Sexual and Management. YPP continue to work with young people into Gender based Violence 2016-2021. A risk based approach to workload management early adulthood.

8 www.probation.ie Annual Report 2019 9 Evidence Informed Practice

The Probation Service is committed to providing the best evidence informed interventions The following priority areas were actioned pilot project was launched in 2018. Developed in to reduce reoffending, protect the public and enable sustained desistance from offending. throughout the year. partnership with the Probation Officers’ branch The core of what probation staff do in their day to day work is motivating offenders to of the Forsa Trade Union, the pilot was extended change. This is achieved through the development of positive professional relationships, by L The Probation Service Domestic Violence to ten teams nationally in 2019. The Working thoroughly assessing each individual’s risks and needs, combined with the application of Working group reviewed and updated the Group prepared a report with recommendations existing Probation Service Domestic Violence interventions and tailored responses. for implementation which was accepted by the Policy and Guidelines 2016, holding regional Service Director in December 2019. focus groups with practitioners as part of a staff consultation exercise. A further supporting action was to review Risk Based Approach to the supporting clients in their efforts to lead a law- L Further to the introduction of the Domestic the existing service delivery model for the supervision of Offenders. abiding lifestyle. The infrastructure supporting Violence Act 2018, staff were provided Assessment Team in Dublin to ensure greater the JARC initiative, including the Oversight with specific training on the new offence of The Probation Service maintains a risk based effectiveness in delivery of the risk based Group, the National Co-ordination Team, Coercive Control. approach in supervising offenders to ensure that approach to workload management and Steering and Operational Groups provided L interventions are appropriately and individually In December, a “16 Days of Action” event supervision of offenders. ongoing support to deliver objectives ensuring tailored for each person, and to maximise opposing gender-based violence was held its ongoing success. resources. in Probation Headquarter, Haymarket, with contributions from Women’s’ Aid, St. We know through research and empirical Sex Offender Risk and Management Patrick’s Mental Health Services and Tusla evidence that accurate risk assessment informs (SORAM) model. who presented on the impact of Domestic appropriate responses and interventions, The Sex Offender Risk and Management violence on children. in order to achieve the best outcomes. The (SORAM) model of working established in 2010, L Further consolidated relationships with following are living examples of what is working has continued with its important interagency perpetrator programme providers MOVE well in the criminal justice sector in Ireland. work throughout 2019, addressing risks posed Ireland and MEND, South East Domestic These initiatives are underpinned by principles by convicted sex offenders and safeguarding Violence Intervention Programme, through of good practice and targeted responses that are the welfare of children. SORAM is an excellent ongoing work and the implementation of informed by risk assessment and cross-sectoral example of cross agency collaboration, agreed interagency protocols. collaboration. supported at national level by representatives from An Garda Síochána, the Probation Joint Agency Response to Crime Service, the Irish Prison Service, Tusla and (JARC) local authorities. The National SORAM office continued to provide oversight and support of 2019 saw the continued delivery of interagency this initiative at operational level throughout collaboration across key agencies including communities in Ireland. the Joint Agency Response to Crime (JARC) Pictured: Olivia Keaveney Young Persons Probation initiative. Now embedded in several locations Regional Manager across the country, this model clearly Working with Perpetrators of demonstrates joined up thinking and a collective Domestic Violence response to tackling crime, proactively The Probation Service is the lead agency in the Young Persons Probation assessment and supervision of offenders in the In November 2019, Young Persons Probation community. It is committed to using the best (YPP) was further strengthened as a region of evidence informed interventions in its work with Pictured: Probation Service Management, participants the Probation Service with the appointment perpetrators of domestic abuse whilst ensuring and speakers at 16 Days Opposing Domestic Violence of a new Regional Manager. YPP was originally the victim perspective is integrated into offender event. risk assessment and ongoing case management. established to meet the specific needs of young people and to fulfil statutory obligations under In 2019, the Probation Service continued to the Children Act 2001. Under the Act, a child is meet its responsibilities under the Second Risk Based Approach to Workload defined as anyone under the age of 18. However, National Strategy on Domestic, Sexual and Management. YPP continue to work with young people into Gender based Violence 2016-2021. A risk based approach to workload management early adulthood.

8 www.probation.ie Annual Report 2019 9 There are four dedicated teams nationally – The Probation Service as a key stakeholder Dublin North, Dublin South, Limerick/Clare and participated on the working group developing Cork. In other areas, Probation Officers while the Irish Youth Justice Strategy. They presented working with both adults and children, have a on the work of the Service at the open forum on distinct approach and tailored responses for the Irish Youth Justice Service (IYJS) new Youth young people and their families. Justice Strategy, which included a brief address from Minister of State, David Stanton T.D. This response considers the developmental age, maturity and many needs of the young people, as Exciting New Project: Offender well as their resilience, supports and individual Supervision Framework strengths. The work is informed by trauma 2019 saw the design of a new project, the Irish and attachment theories. Multidisciplinary Offender Supervision Framework, (OSF) come to and interagency working is at the core of YPP. fruition. The Probation Service recognised that As such, young people are supported in their there was a need to examine day-to-day practice communities and are referred for specialised with offenders, build on what was done well, services to one of YPP’s Community-Based yet also change aspects of the work in order to Organisations funded by the Probation Service achieve better outcomes and a better experience or other external services. for service users. YPP also facilitates targeted interventions to Having examined international best practice address attitudes to offending and increase across the probation sector it was agreed awareness of the victim perspective. A that a bespoke model would be the best YPP Probation Officer working part time in option. Velia Ltd, an international consultancy Oberstown Detention Centre participates in company was appointed to work in partnership pre-discharge planning and engages young with the Service and design the framework. people in offence focused work. Throughout 2019, extensive engagement occurred with staff across the organisation as Community Service and Community well as several consultation interviews with Return. partner organisations and key stakeholders, Throughout 2019, the Probation Service clearly demonstrating the positive commitment continued to successfully implement Community by colleagues to continuous improvement in Service and Community Return schemes services. whereby offenders perform unpaid work in the community which benefits society. These Once the Offender Supervision Framework schemes are valuable for communities and design was complete, we then needed to examine offenders alike, as opportunities are provided to in detail what was required to be in place before make amends by those who have caused harm, rolling it out. The Centre for Effective Services, learn new skills, work in a positive environment (CES) was appointed to support the preparation and see the benefits first hand through their phase and assist with implementation readiness personal contribution. for the framework. “In 2019, the Probation Service managed 2,781 One of the key objectives for the overall Community Service Orders, totalling 379,815 project is to promote and progress evidence hours work, in lieu of 1,247 years in prison.” into practice. We look forward to moving our practice, through the Offender Supervision Below are some personal accounts and lived Framework, to new levels of success and experiences of Community Service and Return in improved measurable outcomes. The Probation action. Pictured: Ioan Durnescu and John Stafford Velia Limited speaking at the Offender Supervision Framework Symposium Service welcomes the opportunities and challenges ahead on this exciting journey.

10 www.probation.ie Annual Report 2019 11 There are four dedicated teams nationally – The Probation Service as a key stakeholder Dublin North, Dublin South, Limerick/Clare and participated on the working group developing Cork. In other areas, Probation Officers while the Irish Youth Justice Strategy. They presented working with both adults and children, have a on the work of the Service at the open forum on distinct approach and tailored responses for the Irish Youth Justice Service (IYJS) new Youth young people and their families. Justice Strategy, which included a brief address from Minister of State, David Stanton T.D. This response considers the developmental age, maturity and many needs of the young people, as Exciting New Project: Offender well as their resilience, supports and individual Supervision Framework strengths. The work is informed by trauma 2019 saw the design of a new project, the Irish and attachment theories. Multidisciplinary Offender Supervision Framework, (OSF) come to and interagency working is at the core of YPP. fruition. The Probation Service recognised that As such, young people are supported in their there was a need to examine day-to-day practice communities and are referred for specialised with offenders, build on what was done well, services to one of YPP’s Community-Based yet also change aspects of the work in order to Organisations funded by the Probation Service achieve better outcomes and a better experience or other external services. for service users. YPP also facilitates targeted interventions to Having examined international best practice address attitudes to offending and increase across the probation sector it was agreed awareness of the victim perspective. A that a bespoke model would be the best YPP Probation Officer working part time in option. Velia Ltd, an international consultancy Oberstown Detention Centre participates in company was appointed to work in partnership pre-discharge planning and engages young with the Service and design the framework. people in offence focused work. Throughout 2019, extensive engagement occurred with staff across the organisation as Community Service and Community well as several consultation interviews with Return. partner organisations and key stakeholders, Throughout 2019, the Probation Service clearly demonstrating the positive commitment continued to successfully implement Community by colleagues to continuous improvement in Service and Community Return schemes services. whereby offenders perform unpaid work in the community which benefits society. These Once the Offender Supervision Framework schemes are valuable for communities and design was complete, we then needed to examine offenders alike, as opportunities are provided to in detail what was required to be in place before make amends by those who have caused harm, rolling it out. The Centre for Effective Services, learn new skills, work in a positive environment (CES) was appointed to support the preparation and see the benefits first hand through their phase and assist with implementation readiness personal contribution. for the framework. “In 2019, the Probation Service managed 2,781 One of the key objectives for the overall Community Service Orders, totalling 379,815 project is to promote and progress evidence hours work, in lieu of 1,247 years in prison.” into practice. We look forward to moving our practice, through the Offender Supervision Below are some personal accounts and lived Framework, to new levels of success and experiences of Community Service and Return in improved measurable outcomes. The Probation action. Pictured: Ioan Durnescu and John Stafford Velia Limited speaking at the Offender Supervision Framework Symposium Service welcomes the opportunities and challenges ahead on this exciting journey.

10 www.probation.ie Annual Report 2019 11 Community Return Restorative Justice and Victim Community Service There are two Community Return clients on this Services Unit site. John* has five weeks left, and Jim* has 20 “Life is Different but Life is Better” A day on the Community Service Bus- Paul*, a community return client, reflects on the weeks ahead of him. Both men are hardworking The Restorative Justice and Victim Services 9am and the Community Service Buses are experience of having been prosecuted, serving and are glad of the opportunity to complete Unit completed its first full year of operation in parked up outside Haymarket ready to depart a custodial sentence and participating in the Community Return. The calm, steady influence 2019. with Community Return and Community Service Community Return Programme as part of the they bring to site and other clients is clear to see. clients. Tom, one of the Community Service management of his sentence. Staff in the Unit provide: Supervisors for the last six years, notes that “the After lunch it is then it is off to another housing L Bus” is a favourite of both clients and himself Paul was in his thirties when he served a Leadership and support for the consistent estate, this time to weed and edge pavements. alike. lengthy sentence for a conviction of drugs and integrated provision of restorative justice Grass is cut back and the litter is picked up, a few possession. This was Paul’s first conviction and interventions across the Service Clients on board are happy to hear they are hours hard work makes a world of difference. he would ascribe difficult personal experiences L A central point of contact to respond heading to a nearby village and the mood is good as contributing factors to his addiction and effectively to requests and queries from A member of the public thanked the team, the humoured with plenty of banter. Tom parks up offending. victims. path now accessible to him in his wheelchair. The the bus and the job for the day is the clean-up benefit of this work was also noted by one of the Paul spent several months on remand in custody of a housing estate. The clients are proud of the community service participants who appreciated during which he engaged in educational services difference they are making. Members of the local the opportunity given to him by the Court. and availed of work opportunities within the community approach Tom and thank him for his prison setting. Following a period of time, he was and the teams’ work. “Fair play to you and ye are *Names have been changed to protect client’s transferred to an open prison. In the open prison doing a great job”. identity. setting, Paul completed an applied psychology qualification and also the Pathways Programme. During this period, Paul learnt about Community Return and was referred for assessment for the initiative.

The assessment, approval and release on Community Return took approximately 6 to 8 weeks to conclude. As Paul was also studying in University, this was taken into account as part of his individual plan. Paul claims that his participation on Community Return gave him the opportunity to “pay his dues” and “give something back” to his community under the supervision of probation staff. His work involved maintenance and grounds work in the community. Paul’s engagement with education assisted him further in developing prosocial friendships and opportunities.

He acknowledges that being on Community Return involved juggling a lot of different tasks, but that it provided him with a pathway into sustaining education in the community as well as the opportunity to make reparation for his offending behaviour. Pictured: Ursula Ferne-e, Regional Manager, Darren - *Name has been changed to protect client’s Broomfield, Senior Probation Officer and Aine Morris, Pictured: Community Service Participants at work identity. Probation Officer who joined the Unit in May 2019

12 www.probation.ie Annual Report 2019 13 Community Return Restorative Justice and Victim Community Service There are two Community Return clients on this Services Unit site. John* has five weeks left, and Jim* has 20 “Life is Different but Life is Better” A day on the Community Service Bus- Paul*, a community return client, reflects on the weeks ahead of him. Both men are hardworking The Restorative Justice and Victim Services 9am and the Community Service Buses are experience of having been prosecuted, serving and are glad of the opportunity to complete Unit completed its first full year of operation in parked up outside Haymarket ready to depart a custodial sentence and participating in the Community Return. The calm, steady influence 2019. with Community Return and Community Service Community Return Programme as part of the they bring to site and other clients is clear to see. clients. Tom, one of the Community Service management of his sentence. Staff in the Unit provide: Supervisors for the last six years, notes that “the After lunch it is then it is off to another housing L Bus” is a favourite of both clients and himself Paul was in his thirties when he served a Leadership and support for the consistent estate, this time to weed and edge pavements. alike. lengthy sentence for a conviction of drugs and integrated provision of restorative justice Grass is cut back and the litter is picked up, a few possession. This was Paul’s first conviction and interventions across the Service Clients on board are happy to hear they are hours hard work makes a world of difference. he would ascribe difficult personal experiences L A central point of contact to respond heading to a nearby village and the mood is good as contributing factors to his addiction and effectively to requests and queries from A member of the public thanked the team, the humoured with plenty of banter. Tom parks up offending. victims. path now accessible to him in his wheelchair. The the bus and the job for the day is the clean-up benefit of this work was also noted by one of the Paul spent several months on remand in custody of a housing estate. The clients are proud of the community service participants who appreciated during which he engaged in educational services difference they are making. Members of the local the opportunity given to him by the Court. and availed of work opportunities within the community approach Tom and thank him for his prison setting. Following a period of time, he was and the teams’ work. “Fair play to you and ye are *Names have been changed to protect client’s transferred to an open prison. In the open prison doing a great job”. identity. setting, Paul completed an applied psychology qualification and also the Pathways Programme. During this period, Paul learnt about Community Return and was referred for assessment for the initiative.

The assessment, approval and release on Community Return took approximately 6 to 8 weeks to conclude. As Paul was also studying in University, this was taken into account as part of his individual plan. Paul claims that his participation on Community Return gave him the opportunity to “pay his dues” and “give something back” to his community under the supervision of probation staff. His work involved maintenance and grounds work in the community. Paul’s engagement with education assisted him further in developing prosocial friendships and opportunities.

He acknowledges that being on Community Return involved juggling a lot of different tasks, but that it provided him with a pathway into sustaining education in the community as well as the opportunity to make reparation for his offending behaviour. Pictured: Ursula Ferne-e, Regional Manager, Darren - *Name has been changed to protect client’s Broomfield, Senior Probation Officer and Aine Morris, Pictured: Community Service Participants at work identity. Probation Officer who joined the Unit in May 2019

12 www.probation.ie Annual Report 2019 13 Restorative Justice in Probation project is to identify, inform and guide activities Practice: that will support implementation of Council of Europe Recommendation CM/Rec (2018)8. 2019 has seen the wider application of a range Staff from the Unit were delighted to attend and of restorative justice (RJ) models as part of address the symposium “From Penal Mediation probation assessment and supervision seeking to Restorative Justice Policies and Practices to address and give voice to the needs of in Transition” hosted by the European Forum victims and to develop pathways of desistance for Restorative Justice in Bilbao in June 2019. for offenders. In addition to engaging with Their presentation focused on the development the Judiciary, the Unit has developed a range of restorative justice in Probation practice in of resource materials for Probation staff Ireland, engagement with victims and victim that outline the pathways for intervention advocacy groups and future opportunities and and the methods of implementation. The challenges in the context of recent legislative focus for training in 2019 was on the model change. of “conferencing” which was delivered in conjunction with community-based partners, The Probation Service co- hosted a National Céim ar Chéim and Le Chéile. The International Symposium “Implementing Restorative Justice Institute for Restorative Practices accredits all in Law, Policy and Practice” with the Centre participants for Restorative Practices. for Crime, Justice and Victim Studies in the University of Limerick in November 2019. A 2019 saw the launch of the cross European range of international and national speakers project on Restorative Justice: Strategies for presented and included those from the Czech Change 2019-2023. The project has core Republic, Finland, Norway and England. members from ten countries. The purpose of the

Pictured: Vivian Geiran (Director of the Probation Service), Alice Brislane (Chairperson of Board of Management of RJC), Emily Sheary (Project Manager) and Sarah Treacy (Senior Caseworker)

Restorative Justice in the Community The main aims of the project are (i) empowering –Celebrating 20 years of Service. victims, offenders and communities to come together to consider how to repair the harm The Director of the Probation Service paid caused by criminal offending through a process tribute to the role played by “Restorative of restorative dialogue and reparation and (ii) Justice in the Community” as one of the earliest minimising repeat offending by addressing dedicated Community-Based Organisation to the factors leading to the offence to aid the engage in Restorative Justice Interventions. First rehabilitation of the offender within the established in Nenagh and working with modest community. numbers, the project has now extended from Tipperary in to Laois and Offaly, working with up Pictured: Ursula Fernee, Regional Manager, speaking at the Restorative Justice Symposium in Bilbao in June 2019 to 150 court based referrals annually.

14 www.probation.ie Annual Report 2019 15 Restorative Justice in Probation project is to identify, inform and guide activities Practice: that will support implementation of Council of Europe Recommendation CM/Rec (2018)8. 2019 has seen the wider application of a range Staff from the Unit were delighted to attend and of restorative justice (RJ) models as part of address the symposium “From Penal Mediation probation assessment and supervision seeking to Restorative Justice Policies and Practices to address and give voice to the needs of in Transition” hosted by the European Forum victims and to develop pathways of desistance for Restorative Justice in Bilbao in June 2019. for offenders. In addition to engaging with Their presentation focused on the development the Judiciary, the Unit has developed a range of restorative justice in Probation practice in of resource materials for Probation staff Ireland, engagement with victims and victim that outline the pathways for intervention advocacy groups and future opportunities and and the methods of implementation. The challenges in the context of recent legislative focus for training in 2019 was on the model change. of “conferencing” which was delivered in conjunction with community-based partners, The Probation Service co- hosted a National Céim ar Chéim and Le Chéile. The International Symposium “Implementing Restorative Justice Institute for Restorative Practices accredits all in Law, Policy and Practice” with the Centre participants for Restorative Practices. for Crime, Justice and Victim Studies in the University of Limerick in November 2019. A 2019 saw the launch of the cross European range of international and national speakers project on Restorative Justice: Strategies for presented and included those from the Czech Change 2019-2023. The project has core Republic, Finland, Norway and England. members from ten countries. The purpose of the

Pictured: Vivian Geiran (Director of the Probation Service), Alice Brislane (Chairperson of Board of Management of RJC), Emily Sheary (Project Manager) and Sarah Treacy (Senior Caseworker)

Restorative Justice in the Community The main aims of the project are (i) empowering –Celebrating 20 years of Service. victims, offenders and communities to come together to consider how to repair the harm The Director of the Probation Service paid caused by criminal offending through a process tribute to the role played by “Restorative of restorative dialogue and reparation and (ii) Justice in the Community” as one of the earliest minimising repeat offending by addressing dedicated Community-Based Organisation to the factors leading to the offence to aid the engage in Restorative Justice Interventions. First rehabilitation of the offender within the established in Nenagh and working with modest community. numbers, the project has now extended from Tipperary in to Laois and Offaly, working with up Pictured: Ursula Fernee, Regional Manager, speaking at the Restorative Justice Symposium in Bilbao in June 2019 to 150 court based referrals annually.

14 www.probation.ie Annual Report 2019 15 Victim Services: During 2019, the unit engaged directly with The Probation Service recognises that different thirty victims, responding to a range of queries, victims will want different services. They may by telephone or on a face-to-face basis. The want Probation Service hosted a seminar for European Victims of Crime Day on 22nd February 2019, L Information about the Probation/Criminal with representatives from Victim Services Justice system organisations presenting on their work, including SECTION L To know about support services and how and the National Advocacy Service, Victim Support 2 where they can access them at Court, Crime Victims Helpline and the Irish L To explore possibilities in relation to Tourist Assistance Service. There was a large restorative justice. attendance of probation staff at the seminar which contributed to good dialogue, information sharing and awareness raising on the day. Connected and Trusted

Pictured: Ursula Fernee, Regional Manager, speaking at the European Victims of Crime Day Seminar in Haymarket in February 2019

16 www.probation.ie Annual Report 2019 17 Victim Services: During 2019, the unit engaged directly with The Probation Service recognises that different thirty victims, responding to a range of queries, victims will want different services. They may by telephone or on a face-to-face basis. The want Probation Service hosted a seminar for European Victims of Crime Day on 22nd February 2019, L Information about the Probation/Criminal with representatives from Victim Services Justice system organisations presenting on their work, including SECTION L To know about support services and how and the National Advocacy Service, Victim Support 2 where they can access them at Court, Crime Victims Helpline and the Irish L To explore possibilities in relation to Tourist Assistance Service. There was a large restorative justice. attendance of probation staff at the seminar which contributed to good dialogue, information sharing and awareness raising on the day. Connected and Trusted

Pictured: Ursula Fernee, Regional Manager, speaking at the European Victims of Crime Day Seminar in Haymarket in February 2019

16 www.probation.ie Annual Report 2019 17 Connected and Trusted

The Probation Service recognises that to achieve our vision of a safer and more inclusive Ireland we need to work with a range of stakeholders, including probation colleagues, criminal justice partners, service-users, and the wider community.

Developing cross-sectoral collaborative The Probation Service remain committed approaches remained a key focus for the to a more integrated approach to offender Probation Service in 2019. Successful management and were represented on the cross interagency initiatives, including the Joint sectoral group which developed and published Agency Response to Crime (JARC) and the the “Action Plan for the Joint Management of Sex Offender Risk and Management (SORAM) Offenders 2019 to 2021.” This group was chaired model continued. Other important areas of by the Department of Justice and Equality with work across agencies included supporting senior management representatives from the those in vulnerable situations where domestic Probation Service, the Irish Prison Service and abuse prevails. These collective approaches An Garda Síochána. The Action Plan, published have continued to exemplify inter-agency co- in December 2019 is intended as a concise and operation at its best. focused framework to build on the productive partnerships across the sector and to enhance public safety.

The action plan can be accessed here: http:// www.justice.ie/en/JELR/action-plan-for-the- joint-management-of-offenders.pdf/Files/ action-plan-for-the-joint-management-of- offenders.pdf

Report on Pre-sanction Assessment Reports to the Criminal Justice Strategic Committee. – An interagency group comprising of key stakeholders across the justice sector was established in January 2019 to focus on Outlook Women’s Programme Probation Supervision was welcome, offering improved efficiencies and effectiveness covering In May 2019, a new facility opened in Dublin opportunities to support their re-integration in the arrangements in the area of Pre-sanction city centre, developed through partnership the community and safely rebuild relationships assessments. In progressing the task the Group work between the Probation Service, the Irish with family and children. considered a broad range of issues and made Prison Service and Focus Ireland following a The project is another excellent example of proposals which will be progressed through the successful procurement process led by the Office interagency partnership resulting in a positive various workplans. for Government Procurement. The Outlook community-based alternative and pathways for programme, providing support services with women. accommodation for women post custody or on

18 www.probation.ie Annual Report 2019 19 Connected and Trusted

The Probation Service recognises that to achieve our vision of a safer and more inclusive Ireland we need to work with a range of stakeholders, including probation colleagues, criminal justice partners, service-users, and the wider community.

Developing cross-sectoral collaborative The Probation Service remain committed approaches remained a key focus for the to a more integrated approach to offender Probation Service in 2019. Successful management and were represented on the cross interagency initiatives, including the Joint sectoral group which developed and published Agency Response to Crime (JARC) and the the “Action Plan for the Joint Management of Sex Offender Risk and Management (SORAM) Offenders 2019 to 2021.” This group was chaired model continued. Other important areas of by the Department of Justice and Equality with work across agencies included supporting senior management representatives from the those in vulnerable situations where domestic Probation Service, the Irish Prison Service and abuse prevails. These collective approaches An Garda Síochána. The Action Plan, published have continued to exemplify inter-agency co- in December 2019 is intended as a concise and operation at its best. focused framework to build on the productive partnerships across the sector and to enhance public safety.

The action plan can be accessed here: http:// www.justice.ie/en/JELR/action-plan-for-the- joint-management-of-offenders.pdf/Files/ action-plan-for-the-joint-management-of- offenders.pdf

Report on Pre-sanction Assessment Reports to the Criminal Justice Strategic Committee. – An interagency group comprising of key stakeholders across the justice sector was established in January 2019 to focus on Outlook Women’s Programme Probation Supervision was welcome, offering improved efficiencies and effectiveness covering In May 2019, a new facility opened in Dublin opportunities to support their re-integration in the arrangements in the area of Pre-sanction city centre, developed through partnership the community and safely rebuild relationships assessments. In progressing the task the Group work between the Probation Service, the Irish with family and children. considered a broad range of issues and made Prison Service and Focus Ireland following a The project is another excellent example of proposals which will be progressed through the successful procurement process led by the Office interagency partnership resulting in a positive various workplans. for Government Procurement. The Outlook community-based alternative and pathways for programme, providing support services with women. accommodation for women post custody or on

18 www.probation.ie Annual Report 2019 19 jurisdictions. The Probation Board and the Irish Probation Service presented a paper on “Probation Services Our work and commitment to working collaboratively, the North/South improve what we do, involves experience”. collaboration and sharing It covered a range of topics including; Probation on the island of Ireland, sharing knowledge of knowledge, experience and and best practice, joint initiatives, the Public Protection Advisory Group and the Irish practice not only across the Probation Journal. island of Ireland but also Pictured: Vivian Geiran, Director, Gail McGurnaghan Probation Service / Probation Board with colleagues and partner PBNI, Lena Timoney Probation Service and Cheryl Northern Ireland Meeting Lamont Chief Executive PBNI at the PPAG Seminar organisations internationally. The annual senior management meeting between The Probation Service and Probation Subject areas in this year’s edition include Board Northern Ireland took place in Haymarket Mental Health, Restorative Justice, Victim on Thursday 25th and Friday 26th of July. A Services, Human Trafficking, Data Analytics, an Public Protection Advisory Group full agenda that allowed sharing of practice exploration of Culture in the Criminal Justice and policy developments in both jurisdictions The 10th annual Public Protection Advisory sector and other themes that will promote Pictured: Vivian Geiran, Director and Caron McCaffrey, was explored under the alternating chairs of Group (PPAG) seminar was held on November reflection and stimulate debate. The Journal is Irish Prison Service Director General signing the Prisons, Vivian Geiran and Cheryl Lamont. The meeting 29th 2019 in the beautiful surroundings of available on www.probation.ie . further enhanced and strengthened the ongoing Probation MoU. Parliament Buildings on the Stormont estate, collaborative partnership between the two . The event was hosted jointly by the Judicial Studies Board Northern services. Prisons Probation Memorandum of Probation Board for Northern Ireland and the Ireland Cross Border Conference Irish Probation Service in the Long Gallery. Understanding (MoU) signed The Judicial Studies Board Northern Ireland The Criminal Justice (Mutual Recognition of Speakers from all the justice agencies shared hosted a cross border conference in Belfast on Probation Judgements and Decisions) Act 2019, Probation Service Director, Vivian Geiran, and best practice on how to reduce re-offending Saturday March 2nd 2019. This prestigious commenced on September 25th 2019. This Irish Prison Service Director General, Caron by adopting a trauma informed approach. The event was attended by Judiciary from both legislation allows for the transfer of community McCaffrey, signed an interagency Memorandum presentations were excellent in content with of Understanding (MoU) Irish Prison Service plenty of opportunities for thought provoking and The Probation Service, November 2019. discussion and debate about the issues through This MoU builds on the Joint Irish Prison the “Q & A” and panel sessions as well as Service & Probation Service Strategic Plan throughout the day’s informal networking. 2018-2020, which sets out the shared objective of building “a multi-agency approach to Irish Probation Journal offender management and rehabilitation, from The sixteenth edition of Irish Probation Journal pre- to post-imprisonment in order to reduce was launched at the annual seminar of the reoffending and improve prisoner outcomes.” North/South “Public Protection Advisory Group”. The MoU specifically provides clarity on the The Journal continues to provide an important actions to be taken to underpin the contribution forum for sharing theory and practice and of the two organisations to prisoner sentence increasing co-operation and learning between management and reintegration in the the two jurisdictions. There are a wide range of community. This framework of supporting stimulating articles from authors in the field of actions include information sharing, and access criminology, in academia and in practice with Pictured: From left to right, Presiding District (MC) Judge Fiona Bagnall, NI, Ailish Glennon, Probation Service, Ireland, Sir to prisoners, as well as how specific groups will both national and international perspectives. Declan Morgan, Lord Chief Justice, Northern Ireland , Her Honour Judge Rosemary Horgan, President of the District Court be prioritised. and Dr Geraldine O’Hare, Probation Board Northern Ireland.

20 www.probation.ie Annual Report 2019 21 jurisdictions. The Probation Board Northern Ireland and the Irish Probation Service presented a paper on “Probation Services Our work and commitment to working collaboratively, the North/South improve what we do, involves experience”. collaboration and sharing It covered a range of topics including; Probation on the island of Ireland, sharing knowledge of knowledge, experience and and best practice, joint initiatives, the Public Protection Advisory Group and the Irish practice not only across the Probation Journal. island of Ireland but also Pictured: Vivian Geiran, Director, Gail McGurnaghan Probation Service / Probation Board with colleagues and partner PBNI, Lena Timoney Probation Service and Cheryl Northern Ireland Meeting Lamont Chief Executive PBNI at the PPAG Seminar organisations internationally. The annual senior management meeting between The Probation Service and Probation Subject areas in this year’s edition include Board Northern Ireland took place in Haymarket Mental Health, Restorative Justice, Victim on Thursday 25th and Friday 26th of July. A Services, Human Trafficking, Data Analytics, an Public Protection Advisory Group full agenda that allowed sharing of practice exploration of Culture in the Criminal Justice and policy developments in both jurisdictions The 10th annual Public Protection Advisory sector and other themes that will promote Pictured: Vivian Geiran, Director and Caron McCaffrey, was explored under the alternating chairs of Group (PPAG) seminar was held on November reflection and stimulate debate. The Journal is Irish Prison Service Director General signing the Prisons, Vivian Geiran and Cheryl Lamont. The meeting 29th 2019 in the beautiful surroundings of available on www.probation.ie . further enhanced and strengthened the ongoing Probation MoU. Parliament Buildings on the Stormont estate, collaborative partnership between the two Belfast. The event was hosted jointly by the Judicial Studies Board Northern services. Prisons Probation Memorandum of Probation Board for Northern Ireland and the Ireland Cross Border Conference Irish Probation Service in the Long Gallery. Understanding (MoU) signed The Judicial Studies Board Northern Ireland The Criminal Justice (Mutual Recognition of Speakers from all the justice agencies shared hosted a cross border conference in Belfast on Probation Judgements and Decisions) Act 2019, Probation Service Director, Vivian Geiran, and best practice on how to reduce re-offending Saturday March 2nd 2019. This prestigious commenced on September 25th 2019. This Irish Prison Service Director General, Caron by adopting a trauma informed approach. The event was attended by Judiciary from both legislation allows for the transfer of community McCaffrey, signed an interagency Memorandum presentations were excellent in content with of Understanding (MoU) Irish Prison Service plenty of opportunities for thought provoking and The Probation Service, November 2019. discussion and debate about the issues through This MoU builds on the Joint Irish Prison the “Q & A” and panel sessions as well as Service & Probation Service Strategic Plan throughout the day’s informal networking. 2018-2020, which sets out the shared objective of building “a multi-agency approach to Irish Probation Journal offender management and rehabilitation, from The sixteenth edition of Irish Probation Journal pre- to post-imprisonment in order to reduce was launched at the annual seminar of the reoffending and improve prisoner outcomes.” North/South “Public Protection Advisory Group”. The MoU specifically provides clarity on the The Journal continues to provide an important actions to be taken to underpin the contribution forum for sharing theory and practice and of the two organisations to prisoner sentence increasing co-operation and learning between management and reintegration in the the two jurisdictions. There are a wide range of community. This framework of supporting stimulating articles from authors in the field of actions include information sharing, and access criminology, in academia and in practice with Pictured: From left to right, Presiding District (MC) Judge Fiona Bagnall, NI, Ailish Glennon, Probation Service, Ireland, Sir to prisoners, as well as how specific groups will both national and international perspectives. Declan Morgan, Lord Chief Justice, Northern Ireland , Her Honour Judge Rosemary Horgan, President of the District Court be prioritised. and Dr Geraldine O’Hare, Probation Board Northern Ireland.

20 www.probation.ie Annual Report 2019 21 sanctions across the European Community with the exception of the United Kingdom. The mutual recognition of orders allows for the transfer of supervision of probation orders made in another European jurisdiction (and vice versa) with these orders holding the same legal status as an order made in our Courts. The Probation Service is the designated competent authority for the Department of Justice and Equality.

Pictured: William Rentzmann (Denmark) CEP Board Member, Andrew Montague (Strive Ballymun) and Gerry McNally (CEP President)

with the Confederation of European Probation (CEP) hosted the 13th CEP General Assembly at the Richmond Centre, North Brunswick Street, Dublin.

As part of the Dublin event, at the CEP General Assembly, Gerry McNally, Assistant Director Pictured: Gerry McNally CEP President with CEP in the Probation Service, was re-elected as Committee President of CEP for a further three years. Pictured: CEP Award Participants on behalf of The Probation Service with Director Vivian Geiran and CEP President Gerry McNally Working With Our Partners Abroad CEP Awards During the Confederation of European Confederation of European Probation Probation (CEP) General Assembly and (CEP) Directors General Conference, CEP presented Council, Department of Social Protection, Social Enterprise Throughout 2019, the Probation Service awards in five categories celebrating outstanding Health Service Executive) and NGOs (Job continued to play an active role in the CEP contributions to probation work in Europe. Centre, Local Drugs Task Force). participating in and contributing to CEP working Social Enterprises create a pathway out groups and attendance at workshops and The winner of the CEP Public Protection Award The overall aim of STRIVE is to reduce of the penal system, empowering and conferences. was STRIVE Ballymun, a community-based the offending of these individuals multi-agency project supported by the Probation through multi-agency pathway treatment supporting full community reintegration. The Confederation of European Probation (CEP) Service. programmes, delivering an effective and is the established European organisation for With the unemployment rate in Ireland sustained improvement in the quality of probation and the voice and leader for probation STRIVE, operating since 2015, focuses on life for themselves, but most importantly at its lowest level in over a decade, the in Europe. CEP members come from the 47 high-risk persons identified as causing the most for local residents and for all citizens. Member States of the Council of Europe, and harm in their community using a coordinated rollout of this initiative works toward comprise organisations working in the field approach and resources local stakeholders and The winner of the CEP Social Inclusion of probation, research and education bodies, services. These include local justice agencies (the ensuring that no one is left behind Award was the Social Enterprise Project researchers and interested individuals. On 23rd Probation Service, Irish Prison Service, An Garda supported by the Probation Service and because of their criminal record. and 24th October 2019, the Probation Service Síochána), governmental agencies (Dublin City the Irish Prison Service.

22 www.probation.ie Annual Report 2019 23 sanctions across the European Community with the exception of the United Kingdom. The mutual recognition of orders allows for the transfer of supervision of probation orders made in another European jurisdiction (and vice versa) with these orders holding the same legal status as an order made in our Courts. The Probation Service is the designated competent authority for the Department of Justice and Equality.

Pictured: William Rentzmann (Denmark) CEP Board Member, Andrew Montague (Strive Ballymun) and Gerry McNally (CEP President)

with the Confederation of European Probation (CEP) hosted the 13th CEP General Assembly at the Richmond Centre, North Brunswick Street, Dublin.

As part of the Dublin event, at the CEP General Assembly, Gerry McNally, Assistant Director Pictured: Gerry McNally CEP President with CEP in the Probation Service, was re-elected as Committee President of CEP for a further three years. Pictured: CEP Award Participants on behalf of The Probation Service with Director Vivian Geiran and CEP President Gerry McNally Working With Our Partners Abroad CEP Awards During the Confederation of European Confederation of European Probation Probation (CEP) General Assembly and (CEP) Directors General Conference, CEP presented Council, Department of Social Protection, Social Enterprise Throughout 2019, the Probation Service awards in five categories celebrating outstanding Health Service Executive) and NGOs (Job continued to play an active role in the CEP contributions to probation work in Europe. Centre, Local Drugs Task Force). participating in and contributing to CEP working Social Enterprises create a pathway out groups and attendance at workshops and The winner of the CEP Public Protection Award The overall aim of STRIVE is to reduce of the penal system, empowering and conferences. was STRIVE Ballymun, a community-based the offending of these individuals multi-agency project supported by the Probation through multi-agency pathway treatment supporting full community reintegration. The Confederation of European Probation (CEP) Service. programmes, delivering an effective and is the established European organisation for With the unemployment rate in Ireland sustained improvement in the quality of probation and the voice and leader for probation STRIVE, operating since 2015, focuses on life for themselves, but most importantly at its lowest level in over a decade, the in Europe. CEP members come from the 47 high-risk persons identified as causing the most for local residents and for all citizens. Member States of the Council of Europe, and harm in their community using a coordinated rollout of this initiative works toward comprise organisations working in the field approach and resources local stakeholders and The winner of the CEP Social Inclusion of probation, research and education bodies, services. These include local justice agencies (the ensuring that no one is left behind Award was the Social Enterprise Project researchers and interested individuals. On 23rd Probation Service, Irish Prison Service, An Garda supported by the Probation Service and because of their criminal record. and 24th October 2019, the Probation Service Síochána), governmental agencies (Dublin City the Irish Prison Service.

22 www.probation.ie Annual Report 2019 23 Key achievements for Social Enterprise Supporting Sentence Management and in 2019: Rehabilitation of Those Who Serve 2019 saw the Social Enterprise (SE) initiative Prison Sentences continue to grow with a number of key Probation Officers provide a service to clients achievements including: in all the prisons with a probation team based in each. During 2019, we continued to deliver on L Social Enterprise Initiative: Winner of the our three year joint Strategy (2018-2020) with Confederation of European Probation Social the Irish Prison Service. The MoU signed off Inclusion Award. between the two Services in November 2019, L In excess of fifty SE’s nationwide now further strengthens our ongoing commitment to training or employing people with collaborative working. convictions and growing with over one hundred people employed or on training in Our work in prisons is based on the importance these SEs. of offender rehabilitation during the custodial L Two Social Enterprise Meet and Greet part of sentences in order to reduce reoffending events were hosted in Dublin and Mayo and support the reintegration of offenders back attracting thirty six SEs as well as other into their communities. To work towards this support organisations maximising awareness goal, the Probation Officers work as part of of recruiting from an untapped source the multi-disciplinary prison team to manage Pictured: Lisa Anderson, Senior Probation Officer, Probation Service with speakers at the TEDx Event in Mountjoy Prison of talent prisoners’ sentences and assist in reintegrating them back into the community. This work includes completing assessments the barriers that offenders face leaving prison on life-sentenced prisoners and home and the supports required as they try to re- circumstances reports for the Parole Board. integrate successfully into society. Probation staff conduct offence-focused and resettlement work with offenders who will be A range of speakers contributed to this subject to court-mandated supervision orders innovative event, including representatives upon their release from custody and conduct from Probation Service, Mountjoy Prison, assessments for prisoners who are being UCD, Irish Prison Service Psychology and considered for the Community Return Scheme. Education services, the Bridge Project, Social Enterprise, (We Make Good) and Dublin GAA,. Probation Officers and the SAOL Project, which The Probation Service focused on the critical includes peer mentors among its workers, work undertaken by the Probation staff with facilitated three group-work programmes during offenders, in supporting the throughcare process the year for women in the Dóchas Centre, as well as the need for optimism in sometimes bringing an innovative community response challenging circumstances. directly into a custodial setting and addressing issues including addiction, mental health and PACE 50th Year celebration. domestic abuse. PACE, a community-based organisation funded by the Probation Service celebrated 50 years In April 2019, the Probation Service participated by hosting a conference in City Hall, Dublin in a TEDx event which was held in Mountjoy on the 6th November 2019. The conference Prison. was opened by President Michael D Higgins. The theme of the conference was “That’s my TEDx Mountjoy was a collaboration between story” working with people with convictions. the Probation Service, the Irish Prison Service Pictured: Minister for Justice and Equality Charlie Flanagan T.D. with Social Enterprise Awardees at Kickstart Awards The keynote speech was provided by Tom Gash, and SOLAS. The theme for the evening ‘Beyond Ceremony in Haymarket in May 2019 the prominent researcher and writer, and the Walls: from Custody to Community,’ focused on author of “The Truth about Why People do Bad

24 www.probation.ie Annual Report 2019 25 Key achievements for Social Enterprise Supporting Sentence Management and in 2019: Rehabilitation of Those Who Serve 2019 saw the Social Enterprise (SE) initiative Prison Sentences continue to grow with a number of key Probation Officers provide a service to clients achievements including: in all the prisons with a probation team based in each. During 2019, we continued to deliver on L Social Enterprise Initiative: Winner of the our three year joint Strategy (2018-2020) with Confederation of European Probation Social the Irish Prison Service. The MoU signed off Inclusion Award. between the two Services in November 2019, L In excess of fifty SE’s nationwide now further strengthens our ongoing commitment to training or employing people with collaborative working. convictions and growing with over one hundred people employed or on training in Our work in prisons is based on the importance these SEs. of offender rehabilitation during the custodial L Two Social Enterprise Meet and Greet part of sentences in order to reduce reoffending events were hosted in Dublin and Mayo and support the reintegration of offenders back attracting thirty six SEs as well as other into their communities. To work towards this support organisations maximising awareness goal, the Probation Officers work as part of of recruiting from an untapped source the multi-disciplinary prison team to manage Pictured: Lisa Anderson, Senior Probation Officer, Probation Service with speakers at the TEDx Event in Mountjoy Prison of talent prisoners’ sentences and assist in reintegrating them back into the community. This work includes completing assessments the barriers that offenders face leaving prison on life-sentenced prisoners and home and the supports required as they try to re- circumstances reports for the Parole Board. integrate successfully into society. Probation staff conduct offence-focused and resettlement work with offenders who will be A range of speakers contributed to this subject to court-mandated supervision orders innovative event, including representatives upon their release from custody and conduct from Probation Service, Mountjoy Prison, assessments for prisoners who are being UCD, Irish Prison Service Psychology and considered for the Community Return Scheme. Education services, the Bridge Project, Social Enterprise, (We Make Good) and Dublin GAA,. Probation Officers and the SAOL Project, which The Probation Service focused on the critical includes peer mentors among its workers, work undertaken by the Probation staff with facilitated three group-work programmes during offenders, in supporting the throughcare process the year for women in the Dóchas Centre, as well as the need for optimism in sometimes bringing an innovative community response challenging circumstances. directly into a custodial setting and addressing issues including addiction, mental health and PACE 50th Year celebration. domestic abuse. PACE, a community-based organisation funded by the Probation Service celebrated 50 years In April 2019, the Probation Service participated by hosting a conference in City Hall, Dublin in a TEDx event which was held in Mountjoy on the 6th November 2019. The conference Prison. was opened by President Michael D Higgins. The theme of the conference was “That’s my TEDx Mountjoy was a collaboration between story” working with people with convictions. the Probation Service, the Irish Prison Service Pictured: Minister for Justice and Equality Charlie Flanagan T.D. with Social Enterprise Awardees at Kickstart Awards The keynote speech was provided by Tom Gash, and SOLAS. The theme for the evening ‘Beyond Ceremony in Haymarket in May 2019 the prominent researcher and writer, and the Walls: from Custody to Community,’ focused on author of “The Truth about Why People do Bad

24 www.probation.ie Annual Report 2019 25 Things”. The conference highlighted the valuable following their release from prison, or women work carried out by PACE with regard to the with an offending background. The main aim re-integration of life sentenced prisoners and of Tús Nua is to facilitate resettlement and those with convictions related to harmful sexual reintegration. behaviour. The conference also outlined the challenges faced in the delivery of these services and those of the client group due to economic, SECTION social and housing issues. 3 Yellow Ribbon Run On 28th September the first 5km “Yellow Ribbon Run” in Ireland took place in the grounds of Loughan House, Cavan. The Yellow Ribbon Prison Run is a distance of courage People and determination in support of the ex- offenders, organised by the Probation Service in conjunction with the Irish Prison Service, The Probation Board for Northern Ireland and Centred the Northern Ireland Prison Service. Staff in each of the four services, community-based organisations and offenders participated in the run replacing their normal Saturday morning Pictured: President Michael D Higgins speaking at the Parkrun. The Yellow Ribbon Run has a number of PACE conference, City Hall, Dublin November 2019. goals which promote offender integration to the community with a focus on employment of ex- offenders whilst also promoting a second chance Benefiting from European Social Fund at making good. IASIO, (community-based (ESF) organisation jointly funded by the Probation Five Community Based Organisations continued Service and Irish Prison Service) were present on to be co-funded by the Irish Government and the the day and accepted donations for their client contingency fund, which facilitates ex-offender European Social Fund as part of the ESF employment as part of community engagement. Programme for Employability, Inclusion and Learning 2014-2020 throughout 2019.

Four of these projects provide services to young persons:

L Le Chéile, which is a nationwide volunteer mentoring and family support service. L Céim ar Chéim and Southill Outreach projects, which target educational needs and promote prosocial lifestyle with young people in Limerick. L Dóchas don Óige provides educational and Pictured: Probation Service staff participating at the training needs for young people in Galway. Yellow Ribbon Run. The fifth project, Tús Nua (Dublin), is a specialised service supporting homeless women

26 www.probation.ie Annual Report 2019 27 Things”. The conference highlighted the valuable following their release from prison, or women work carried out by PACE with regard to the with an offending background. The main aim re-integration of life sentenced prisoners and of Tús Nua is to facilitate resettlement and those with convictions related to harmful sexual reintegration. behaviour. The conference also outlined the challenges faced in the delivery of these services and those of the client group due to economic, SECTION social and housing issues. 3 Yellow Ribbon Run On 28th September the first 5km “Yellow Ribbon Run” in Ireland took place in the grounds of Loughan House, Cavan. The Yellow Ribbon Prison Run is a distance of courage People and determination in support of the ex- offenders, organised by the Probation Service in conjunction with the Irish Prison Service, The Probation Board for Northern Ireland and Centred the Northern Ireland Prison Service. Staff in each of the four services, community-based organisations and offenders participated in the run replacing their normal Saturday morning Pictured: President Michael D Higgins speaking at the Parkrun. The Yellow Ribbon Run has a number of PACE conference, City Hall, Dublin November 2019. goals which promote offender integration to the community with a focus on employment of ex- offenders whilst also promoting a second chance Benefiting from European Social Fund at making good. IASIO, (community-based (ESF) organisation jointly funded by the Probation Five Community Based Organisations continued Service and Irish Prison Service) were present on to be co-funded by the Irish Government and the the day and accepted donations for their client contingency fund, which facilitates ex-offender European Social Fund as part of the ESF employment as part of community engagement. Programme for Employability, Inclusion and Learning 2014-2020 throughout 2019.

Four of these projects provide services to young persons:

L Le Chéile, which is a nationwide volunteer mentoring and family support service. L Céim ar Chéim and Southill Outreach projects, which target educational needs and promote prosocial lifestyle with young people in Limerick. L Dóchas don Óige provides educational and Pictured: Probation Service staff participating at the training needs for young people in Galway. Yellow Ribbon Run. The fifth project, Tús Nua (Dublin), is a specialised service supporting homeless women

26 www.probation.ie Annual Report 2019 27 People Centred

The Probation Service is a people-centred organisation. It believes that with the assistance of our knowledgeable, skilled and committed staff, acting as change agents, our service users have the capacity to change their behaviour and become better citizens. Recruitment Retirements Recruitment continued during the year with A total of eleven staff retired from the Probation a further intake of eleven staff from the 2018 Service during 2019. This included Assistant Probation Officer competition, a further six Director Brian Dack and Director, Vivian Geiran. staff were promoted to Senior Probation Officer grade, and four positions were filled from the Our annual function for retired colleagues took competition for Assistant Principal Probation place on 10th April 2019, and was well attended, Officer. Seven new Community Service as always, with a wonderful performance from Supervisors were recruited for key locations the “JustSing” Choir. nationwide during the year. This event is one that our retired colleagues look A new role of Deputy Director with forward to, and enjoy every year, which gives responsibility for Business Support and them the opportunity to catch up with their Pictured: (Left) Ita Burke making a speech at Vivian Geiran’s Retirement, (Right) Vivian Geiran, Liz Byrne and Paula Geiran Development was filled following a competitive former colleagues for a great afternoon of ‘ceol, process. caint agus craic’!

A number of promotions and mobility Retirement of Service Director Director in 2006, before taking the reins as opportunities for corporate and administrative In December 2019 we bade farewell to the Director in August 2012. staff also took place throughout 2019. Director Vivian Geiran, as he retired after a long and distinguished career. Vivian joined Under Vivian’s direction, the Probation Service The Probation HR Unit liaises with HR Division the Probation Service in 1987 as a Probation consolidated its position as an integral part of the within the Department of Justice & Equality Officer, working in a variety of roles in the Dublin Irish criminal justice system. His concentration on an ongoing basis, and contributes to the area, He was promoted to Assistant Principal and focus on inter-agency co-operation and Department’s Work Force Plan. Probation Officer in 2002, and to Deputy collaboration across the sector leaves a strong legacy for the Probation Service.

Vivian’s (re)election to the Council of Europe Council for Penological Co-operation (PC-CP) in Pictured: The Probation Service Tag Rugby Team 2019 will ensure his passion and commitment to the sector is sustained into the future. Earlier in the year, staff were encouraged to Wellbeing organise events in their area to mark National The first meeting of the newly established Workplace Wellbeing Day. Some staff took part Wellness Committee took place in December in the ‘Lunchtime Mile’ walk or run initiative, 2019. Staff on the Committee represent all with the main event being a Wellbeing Breakfast grades and a number of offices throughout the held in the headquarters in Haymarket. Probation Service. Throughout the year, staff organised activities The purpose of the Committee is to raise for their colleagues, such as a Tag Rugby Summer awareness and promote wellbeing in the League, football, basketball, and learn at organisation. lunchtime events, from talks on mental health to gardening tips. The “JustSing” Choir continued Pictured: Ita Burke, Oonagh McPhillips, Deputy Secretary General of the Department of Justice and Equality, Ailish Glennon, Vivian Geiran, Paula Geiran and Una Doyle at the Director’s retirement event, Probation Service Headquarters, Haymarket.

28 www.probation.ie Annual Report 2019 29 People Centred

The Probation Service is a people-centred organisation. It believes that with the assistance of our knowledgeable, skilled and committed staff, acting as change agents, our service users have the capacity to change their behaviour and become better citizens. Recruitment Retirements Recruitment continued during the year with A total of eleven staff retired from the Probation a further intake of eleven staff from the 2018 Service during 2019. This included Assistant Probation Officer competition, a further six Director Brian Dack and Director, Vivian Geiran. staff were promoted to Senior Probation Officer grade, and four positions were filled from the Our annual function for retired colleagues took competition for Assistant Principal Probation place on 10th April 2019, and was well attended, Officer. Seven new Community Service as always, with a wonderful performance from Supervisors were recruited for key locations the “JustSing” Choir. nationwide during the year. This event is one that our retired colleagues look A new role of Deputy Director with forward to, and enjoy every year, which gives responsibility for Business Support and them the opportunity to catch up with their Pictured: (Left) Ita Burke making a speech at Vivian Geiran’s Retirement, (Right) Vivian Geiran, Liz Byrne and Paula Geiran Development was filled following a competitive former colleagues for a great afternoon of ‘ceol, process. caint agus craic’!

A number of promotions and mobility Retirement of Service Director Director in 2006, before taking the reins as opportunities for corporate and administrative In December 2019 we bade farewell to the Director in August 2012. staff also took place throughout 2019. Director Vivian Geiran, as he retired after a long and distinguished career. Vivian joined Under Vivian’s direction, the Probation Service The Probation HR Unit liaises with HR Division the Probation Service in 1987 as a Probation consolidated its position as an integral part of the within the Department of Justice & Equality Officer, working in a variety of roles in the Dublin Irish criminal justice system. His concentration on an ongoing basis, and contributes to the area, He was promoted to Assistant Principal and focus on inter-agency co-operation and Department’s Work Force Plan. Probation Officer in 2002, and to Deputy collaboration across the sector leaves a strong legacy for the Probation Service.

Vivian’s (re)election to the Council of Europe Council for Penological Co-operation (PC-CP) in Pictured: The Probation Service Tag Rugby Team 2019 will ensure his passion and commitment to the sector is sustained into the future. Earlier in the year, staff were encouraged to Wellbeing organise events in their area to mark National The first meeting of the newly established Workplace Wellbeing Day. Some staff took part Wellness Committee took place in December in the ‘Lunchtime Mile’ walk or run initiative, 2019. Staff on the Committee represent all with the main event being a Wellbeing Breakfast grades and a number of offices throughout the held in the headquarters in Haymarket. Probation Service. Throughout the year, staff organised activities The purpose of the Committee is to raise for their colleagues, such as a Tag Rugby Summer awareness and promote wellbeing in the League, football, basketball, and learn at organisation. lunchtime events, from talks on mental health to gardening tips. The “JustSing” Choir continued Pictured: Ita Burke, Oonagh McPhillips, Deputy Secretary General of the Department of Justice and Equality, Ailish Glennon, Vivian Geiran, Paula Geiran and Una Doyle at the Director’s retirement event, Probation Service Headquarters, Haymarket.

28 www.probation.ie Annual Report 2019 29 their weekly practice and performed wonderfully scheme was created to recognise and reward for their colleagues at a number of events. the efforts of Probation Service staff across all grades nationwide. Firstly there were As part of the Probation Service commitment nominations for ‘a job well done’ or for ‘going to staff wellbeing, all staff have access to a free the extra mile’ in a number of categories such as and confidential counselling and Employee services to offenders and teamwork. Secondly, Assistance Programme, operated on our behalf long service of thirty years plus in the Probation by the VHI. Service and / or the Department of Justice and Equality was also recognised.

Finalists in the individual categories and those with long service were invited to attend with a guest. The event commenced with a welcome and opening remarks from Vivian Geiran, Director, Probation Service and Aidan O’Driscoll, Secretary General, who presented the awards. The presentation commenced with the long service awards - three staff with over forty years’ Service and thirty nine with over thirty years’ Service were recognised. Pictured: The Just Sing Choir performing in Haymarket Out of the Special Category nominations one overall ‘Probation Champion’ was selected. It was a great opportunity to have long service and Staff Awards commitment acknowledged, as well as a great The inaugural Probation Service Staff Awards social event for staff to meet with many of their ceremony took place in July 2019. The awards colleagues from around the country.

Aidan O’Driscoll, Secretary General, Department of Justice and Equality, presenting awards to winners of the individual categories.

30 www.probation.ie Annual Report 2019 31 their weekly practice and performed wonderfully scheme was created to recognise and reward for their colleagues at a number of events. the efforts of Probation Service staff across all grades nationwide. Firstly there were As part of the Probation Service commitment nominations for ‘a job well done’ or for ‘going to staff wellbeing, all staff have access to a free the extra mile’ in a number of categories such as and confidential counselling and Employee services to offenders and teamwork. Secondly, Assistance Programme, operated on our behalf long service of thirty years plus in the Probation by the VHI. Service and / or the Department of Justice and Equality was also recognised.

Finalists in the individual categories and those with long service were invited to attend with a guest. The event commenced with a welcome and opening remarks from Vivian Geiran, Director, Probation Service and Aidan O’Driscoll, Secretary General, who presented the awards. The presentation commenced with the long service awards - three staff with over forty years’ Service and thirty nine with over thirty years’ Service were recognised. Pictured: The Just Sing Choir performing in Haymarket Out of the Special Category nominations one overall ‘Probation Champion’ was selected. It was a great opportunity to have long service and Staff Awards commitment acknowledged, as well as a great The inaugural Probation Service Staff Awards social event for staff to meet with many of their ceremony took place in July 2019. The awards colleagues from around the country.

Aidan O’Driscoll, Secretary General, Department of Justice and Equality, presenting awards to winners of the individual categories.

30 www.probation.ie Annual Report 2019 31 SECTION 4

Pictured: Brian Santry, Regional Manager, Probation Service, Dr Conor O’ Neill Consultant Forensic Mental Hospital, Dervella Mc Nee Associate Director &Therapeutic Space Co-Ordinator in Haymarket. Learning

Mental Health to promote equality, prevent discrimination The Probation Service Mental Health Working and protect the human rights of all those with Organisation Group continued to deliver further actions whom they engage - staff, service-users and identified in the Service’s Mental Health stakeholders alike. Implementation Plan 2017. In 2019, forming an integral part of our strategic The Probation Service second World Mental planning process, a Public Sector Duty Action Health Day event took place in Haymarket in Plan was developed and published on the October 2019, with presentations from various Probation Service website. The Action Plan is experts working in the area of mental health incorporated into work planning processes and and mental illness. Events to mark the day were integrated into the day-to-day business. also held locally across the regions. A practice Several actions were progressed in 2019. guide in mental health awareness for Probation The Human Resources unit continued to Officers, was launched at the Haymarket event. promote equality in the workplace for all The Learning and Development Unit continued employees through facilitating flexible to train Probation Officers in STORM, which working arrangements, promoting the role of is a model of practice which supports staff to the Disability Officer and upskilling staff by intervene more effectively with clients who attending training that focused on equality present which ideation of self-harm or suicide. issues.

Public Sector Duty (Irish Human Rights Regarding service user experiences, the newly designed Offender Supervision Framework, and Equality Commission Act 2014) incorporated several new elements to improve on existing practices to enhance the service user journey while on probation. In promoting human rights and a client centered focus, levels of risk and interventions were matched appropriately, Consistent with our core values, the Probation in accordance with best practice. Much work Service is committed to meeting our obligations has continued in addressing areas of gender under the Irish Human Rights and Equality inequality to develop a distinct approach, Commission Act, 2014. Section 42 of that Act underpinned by best practice, in the area of establishes a positive duty on public bodies female offending.

32 www.probation.ie Annual Report 2019 33 SECTION 4

Pictured: Brian Santry, Regional Manager, Probation Service, Dr Conor O’ Neill Consultant Forensic Mental Hospital, Dervella Mc Nee Associate Director &Therapeutic Space Co-Ordinator in Haymarket. Learning

Mental Health to promote equality, prevent discrimination The Probation Service Mental Health Working and protect the human rights of all those with Organisation Group continued to deliver further actions whom they engage - staff, service-users and identified in the Service’s Mental Health stakeholders alike. Implementation Plan 2017. In 2019, forming an integral part of our strategic The Probation Service second World Mental planning process, a Public Sector Duty Action Health Day event took place in Haymarket in Plan was developed and published on the October 2019, with presentations from various Probation Service website. The Action Plan is experts working in the area of mental health incorporated into work planning processes and and mental illness. Events to mark the day were integrated into the day-to-day business. also held locally across the regions. A practice Several actions were progressed in 2019. guide in mental health awareness for Probation The Human Resources unit continued to Officers, was launched at the Haymarket event. promote equality in the workplace for all The Learning and Development Unit continued employees through facilitating flexible to train Probation Officers in STORM, which working arrangements, promoting the role of is a model of practice which supports staff to the Disability Officer and upskilling staff by intervene more effectively with clients who attending training that focused on equality present which ideation of self-harm or suicide. issues.

Public Sector Duty (Irish Human Rights Regarding service user experiences, the newly designed Offender Supervision Framework, and Equality Commission Act 2014) incorporated several new elements to improve on existing practices to enhance the service user journey while on probation. In promoting human rights and a client centered focus, levels of risk and interventions were matched appropriately, Consistent with our core values, the Probation in accordance with best practice. Much work Service is committed to meeting our obligations has continued in addressing areas of gender under the Irish Human Rights and Equality inequality to develop a distinct approach, Commission Act, 2014. Section 42 of that Act underpinned by best practice, in the area of establishes a positive duty on public bodies female offending.

32 www.probation.ie Annual Report 2019 33 Learning Organisation

We will remain informed about the best empirical evidence of what is effective probation learning difficulties, stress management and trainer status which equips them to deliver practice, and take appropriate measures to incorporate new learning into our work, creating self-care in Probation and Social Work settings. SAOR Training to their peers going forward. a culture of continuous learning and reflective practice. Colleagues from An Garda Síochána delivered SAOR II is an evidence based screening and brief talks focusing on sexual offending, changes to intervention framework for use with clients Learning and Development Training in 2019 included: Domestic Violence legislation and working with who are engaging in problematic alcohol and young people involved in crime. General and Specific Offender Intervention substance use. It is envisaged that this initiative Training will further support interagency collaboration Mandatory Training: and sharing of resources across organisations ASSIST (Suicide Coercive Control into the future. Prevention) (Domestic Violence) GDPR Understanding Sexual The Criminal Justice Cross Sector Leadership Offending (Human Programme: Sexuality) The Criminal Justice Strategic Committee, in Always Children First Motivational partnership with Criminal Justice agencies In 2019 the Unit continued to roll out mandatory Interviewing Skills across the Justice Sector, launched the first training to all staff grades, in relation to Writing Skills Understanding Risk Data Protection and Always Children First. Criminal Justice Cross Sector Senior Leadership in Criminal Justice This training aims to ensure that all staff are Programme in 2017. The third iteration of this Module fully informed and aware of their role and programme commenced in Autumn 2019 with STORM (Self An Introduction to responsibilities in relation to the management of two members of the Probation Service Senior Harm and Suicide Trauma information and in respect of child safeguarding. Management team selected. The Probation Prevention Skills Service has been an active supporter of this Training) Pictured: Geraldine Broderick, Assistant Principal Practitioner Trainer programme: innovative learning opportunity since it began In December 2019, three Probation Officers Probation Officer, Staff Learning and Development unit, Full Staff Induction Victim Awareness and were delighted to have ongoing participation undertook training to achieve their SAOR II by our staff members in the class of 2019. Probation Headquarters, Haymarket. and Call back Customer Service A-Z of Adolescent Skills Mental Health In 2019, the Learning and Development (L&D) Team re-located to a dedicated space in Haymarket headquarters. The space facilitates Training in Standardised Risk Assessment an interactive and dynamic learning environment Tools in 2019 and welcomes staff engagement and interaction. LSI-R (Generic YLS CMI- (Offenders Offender Adult Only) Under 18) In 2019, the Unit provided an annual programme Risk Matrix 2000 (Sex Stable and Acute of training and facilitated attendance at several Offender Adult Only) 2007 (Sex Offenders - conferences and interagency events for staff of Adult Only all grades. Spousal Assault Risk Assessment (SARA) Seventy-eight training events took place in the Probation Service covering diverse and Brunch & Learn Events: stimulating topics including Coercive Control, Adolescent Mental Health, Motivational The learning & development team hosted a Interviewing, Understanding Sexual Offending, number of informal “Brunch & Learn” events Self-Care in Probation and Social Work, Risk throughout 2019 which were well received. Assessment and Case Management and Guest speakers covered a wide range of topics Understanding Risk in Criminal Justice. from working with clients with intellectual and Pictured above: Cross Sector Leadership Programme graduates 2018/ 2019

34 www.probation.ie Annual Report 2019 35 Learning Organisation

We will remain informed about the best empirical evidence of what is effective probation learning difficulties, stress management and trainer status which equips them to deliver practice, and take appropriate measures to incorporate new learning into our work, creating self-care in Probation and Social Work settings. SAOR Training to their peers going forward. a culture of continuous learning and reflective practice. Colleagues from An Garda Síochána delivered SAOR II is an evidence based screening and brief talks focusing on sexual offending, changes to intervention framework for use with clients Learning and Development Training in 2019 included: Domestic Violence legislation and working with who are engaging in problematic alcohol and young people involved in crime. General and Specific Offender Intervention substance use. It is envisaged that this initiative Training will further support interagency collaboration Mandatory Training: and sharing of resources across organisations ASSIST (Suicide Coercive Control into the future. Prevention) (Domestic Violence) GDPR Understanding Sexual The Criminal Justice Cross Sector Leadership Offending (Human Programme: Sexuality) The Criminal Justice Strategic Committee, in Always Children First Motivational partnership with Criminal Justice agencies In 2019 the Unit continued to roll out mandatory Interviewing Skills across the Justice Sector, launched the first training to all staff grades, in relation to Writing Skills Understanding Risk Data Protection and Always Children First. Criminal Justice Cross Sector Senior Leadership in Criminal Justice This training aims to ensure that all staff are Programme in 2017. The third iteration of this Module fully informed and aware of their role and programme commenced in Autumn 2019 with STORM (Self An Introduction to responsibilities in relation to the management of two members of the Probation Service Senior Harm and Suicide Trauma information and in respect of child safeguarding. Management team selected. The Probation Prevention Skills Service has been an active supporter of this Training) Pictured: Geraldine Broderick, Assistant Principal Practitioner Trainer programme: innovative learning opportunity since it began In December 2019, three Probation Officers Probation Officer, Staff Learning and Development unit, Full Staff Induction Victim Awareness and were delighted to have ongoing participation undertook training to achieve their SAOR II by our staff members in the class of 2019. Probation Headquarters, Haymarket. and Call back Customer Service A-Z of Adolescent Skills Mental Health In 2019, the Learning and Development (L&D) Team re-located to a dedicated space in Haymarket headquarters. The space facilitates Training in Standardised Risk Assessment an interactive and dynamic learning environment Tools in 2019 and welcomes staff engagement and interaction. LSI-R (Generic YLS CMI- (Offenders Offender Adult Only) Under 18) In 2019, the Unit provided an annual programme Risk Matrix 2000 (Sex Stable and Acute of training and facilitated attendance at several Offender Adult Only) 2007 (Sex Offenders - conferences and interagency events for staff of Adult Only all grades. Spousal Assault Risk Assessment (SARA) Seventy-eight training events took place in the Probation Service covering diverse and Brunch & Learn Events: stimulating topics including Coercive Control, Adolescent Mental Health, Motivational The learning & development team hosted a Interviewing, Understanding Sexual Offending, number of informal “Brunch & Learn” events Self-Care in Probation and Social Work, Risk throughout 2019 which were well received. Assessment and Case Management and Guest speakers covered a wide range of topics Understanding Risk in Criminal Justice. from working with clients with intellectual and Pictured above: Cross Sector Leadership Programme graduates 2018/ 2019

34 www.probation.ie Annual Report 2019 35 The CSO Probation Service The below relates to the 2013 cohort which Reoffending Statistics Studies is the most recent cohort for which the 3 year reoffending study has been published. The CSO Probation Service Reoffending Statistics Studies provide information on the level of recorded reoffending by persons supervised by the Probation Service. During Reoffending Rates for Young and Old: 2019 two new Reoffending Statistics Studies were published.

The Central Statistics Office (CSO) published the Reoffending Statistics Study for the 2011 and 2012 cohorts on June 26, 2019. The Study found that persons sentenced to a Community Service Order (44% in 2011, 42.3% in 2012) were less <18 years >65 years likely to reoffend than those sentenced to a Probation Order (50% in 2011, 52.3% in 2012). 61.5% 19.0% There is an inverse relationship between age and A further Reoffending Statistics Study was reoffending levels. published on December 6, 2019 relating to persons who were subject to Probation Service Supervision in 2013, 2014 and 2015. There is Reoffending Rates for Men vs Women: a significant drop of 9% points in reoffending Pictured: Staff from Probation and Mediation Service of the Czech Republic in November 2019 between 2008 and 2013.

The December 2019 Reoffending Statistics New Modular Training Programme: visits to Mountjoy Prison, Shelton Abbey and Study featured, for the first time, one and two A particular focus for 2019 was the the Bridge Project with inputs from the Irish year reoffending data in respect of the 2014 and implementation of a new modular training Prison Service Psychology and the Parole Board 2015 cohorts. The analysis of 2015 data includes programme – ‘Understanding Risk in Criminal Secretariat. They also met with service users in regional distribution patterns in addition to Justice’. This programme provided staff with a several settings. offence frequency as well as age and gender comprehensive understanding of the concept reoffending. of risk and risk assessment, interpreting and Presentations were made by staff from Young reporting on risk and developing the confidence Person’s Probation (YPP) and the Restorative Male Female Both studies have highlighted similar variations of participants in speaking about risk in a Justice and Victims Unit, as well as the Irish 29.7% 28.5% between different demographic groups. Males court setting. Training methods employed Youth Justice Service and An Garda Síochána. are more likely to reoffend than females (In The gap between male and female reoffending were participatory and involved role play in a The group visited the Children’s Court, the the 2013 cohort, 45.9% compared to 41%), rates is decreasing. simulated court room scenario, kindly facilitated Candle Project and Oberstown Campus. but the gap between them is decreasing. The by the Law Society, Black Hall Place, Dublin. In November 2019 Learning & Development reoffending rate also reduces according to the age of offenders: 73.6% of offenders under 18 International Collaboration: staff travelled to Slovenia to facilitate training for reoffended compared to 27.5% of those aged 45 As part of our ongoing commitment to share our their emerging Probation Service. The training 6in 10 – 64 in 2013. experience and assist practice development in programme included the probation journey for of those who other jurisdictions, the Probation Service, during the offender, understanding risk assessment The Probation Service Reoffending Statistics reoffend commit 2019 hosted three groups of staff from the tools and core skills for probation officers. The Studies can be accessed at their first re-offence Probation and Mediation Service of the Czech training was highly interactive and was delivered https://www.cso.ie/en/statistics/ Republic. This involved several familiarisation over a four day period. within 12 crimeandjustice/probation_recidivism/ months (60.8% of the 2013 cohort)

36 www.probation.ie Annual Report 2019 37 The CSO Probation Service The below relates to the 2013 cohort which Reoffending Statistics Studies is the most recent cohort for which the 3 year reoffending study has been published. The CSO Probation Service Reoffending Statistics Studies provide information on the level of recorded reoffending by persons supervised by the Probation Service. During Reoffending Rates for Young and Old: 2019 two new Reoffending Statistics Studies were published.

The Central Statistics Office (CSO) published the Reoffending Statistics Study for the 2011 and 2012 cohorts on June 26, 2019. The Study found that persons sentenced to a Community Service Order (44% in 2011, 42.3% in 2012) were less <18 years >65 years likely to reoffend than those sentenced to a Probation Order (50% in 2011, 52.3% in 2012). 61.5% 19.0% There is an inverse relationship between age and A further Reoffending Statistics Study was reoffending levels. published on December 6, 2019 relating to persons who were subject to Probation Service Supervision in 2013, 2014 and 2015. There is Reoffending Rates for Men vs Women: a significant drop of 9% points in reoffending Pictured: Staff from Probation and Mediation Service of the Czech Republic in November 2019 between 2008 and 2013.

The December 2019 Reoffending Statistics New Modular Training Programme: visits to Mountjoy Prison, Shelton Abbey and Study featured, for the first time, one and two A particular focus for 2019 was the the Bridge Project with inputs from the Irish year reoffending data in respect of the 2014 and implementation of a new modular training Prison Service Psychology and the Parole Board 2015 cohorts. The analysis of 2015 data includes programme – ‘Understanding Risk in Criminal Secretariat. They also met with service users in regional distribution patterns in addition to Justice’. This programme provided staff with a several settings. offence frequency as well as age and gender comprehensive understanding of the concept reoffending. of risk and risk assessment, interpreting and Presentations were made by staff from Young reporting on risk and developing the confidence Person’s Probation (YPP) and the Restorative Male Female Both studies have highlighted similar variations of participants in speaking about risk in a Justice and Victims Unit, as well as the Irish 29.7% 28.5% between different demographic groups. Males court setting. Training methods employed Youth Justice Service and An Garda Síochána. are more likely to reoffend than females (In The gap between male and female reoffending were participatory and involved role play in a The group visited the Children’s Court, the the 2013 cohort, 45.9% compared to 41%), rates is decreasing. simulated court room scenario, kindly facilitated Candle Project and Oberstown Campus. but the gap between them is decreasing. The by the Law Society, Black Hall Place, Dublin. In November 2019 Learning & Development reoffending rate also reduces according to the age of offenders: 73.6% of offenders under 18 International Collaboration: staff travelled to Slovenia to facilitate training for reoffended compared to 27.5% of those aged 45 As part of our ongoing commitment to share our their emerging Probation Service. The training 6in 10 – 64 in 2013. experience and assist practice development in programme included the probation journey for of those who other jurisdictions, the Probation Service, during the offender, understanding risk assessment The Probation Service Reoffending Statistics reoffend commit 2019 hosted three groups of staff from the tools and core skills for probation officers. The Studies can be accessed at their first re-offence Probation and Mediation Service of the Czech training was highly interactive and was delivered https://www.cso.ie/en/statistics/ Republic. This involved several familiarisation over a four day period. within 12 crimeandjustice/probation_recidivism/ months (60.8% of the 2013 cohort)

36 www.probation.ie Annual Report 2019 37 Research The Probation Service Research Strategy and Action Plan 2018-19 reflects the Service’s commitment to being a learning organisation and affirms the valuable contribution that research and evaluation makes in helping the Probation Service work better, enhance our engagement SECTION with the research community and contribute to 5 the criminal justice knowledge base. Projects facilitated covered a broad range of topics including through-care and resettlement after prison, youth justice issues and probation practice. Efficient and During 2019, the Probation Service conducted a short series of small-scale preliminary studies with Probation Officers on Mental Health and Wellbeing among persons subject to probation Accountable supervision. These studies will inform further research planned on the theme.

The Probation Service Research Committee worked closely with researchers, research bodies and third level education institutions to facilitate post-graduate research proposals and projects. The Committee continued to meet throughout 2019 to consider applications to conduct research in the Probation Service.

The Probation Service has also contributed to research meetings and planning in the Department of Justice and Equality supporting the objectives and actions of the Department of Justice and Equality Data and Research Strategy 2018-2020.

38 www.probation.ie Annual Report 2019 39 Research The Probation Service Research Strategy and Action Plan 2018-19 reflects the Service’s commitment to being a learning organisation and affirms the valuable contribution that research and evaluation makes in helping the Probation Service work better, enhance our engagement SECTION with the research community and contribute to 5 the criminal justice knowledge base. Projects facilitated covered a broad range of topics including through-care and resettlement after prison, youth justice issues and probation practice. Efficient and During 2019, the Probation Service conducted a short series of small-scale preliminary studies with Probation Officers on Mental Health and Wellbeing among persons subject to probation Accountable supervision. These studies will inform further research planned on the theme.

The Probation Service Research Committee worked closely with researchers, research bodies and third level education institutions to facilitate post-graduate research proposals and projects. The Committee continued to meet throughout 2019 to consider applications to conduct research in the Probation Service.

The Probation Service has also contributed to research meetings and planning in the Department of Justice and Equality supporting the objectives and actions of the Department of Justice and Equality Data and Research Strategy 2018-2020.

38 www.probation.ie Annual Report 2019 39 Efficient and Accountable

The Probation Service is an agile and resilient organisation, with structures and processes the Department of Justice and Equality’s 2019 Information Requests to support the attainment of organisational goals, promote good governance and ensure we corresponding policy. The Probation Service has Information Access Requests Received 2019 remain accountable for the work we do. a risk register which is reviewed on a quarterly basis by the ELT as well as a Risk Management Freedom of Information 24 Performance Agreement with the The Probation Service’s compliance with the Committee, chaired by the Director of Corporate Data Protection 10 requirements of the Agreement is monitored Department of Justice and Equality Affairs, newly established in 2019. This Risk Third Party Requests 16 through biannual Governance meetings between Register sets out the Services assessment of The Probation Service ensures that oversight of Other Requests outside of FOI / DP 09 the Department and the Probation Service principal risks and associated measures and our administration follows the requirements set Executive Leadership Team (ELT). management actions and controls to mitigate Total 59 out for all Public Bodies in the Code of Practice these risks. The outcome of these assessments for the Governance of State Bodies (2016). A Compliance Statement, which includes a are used to plan and allocate resources to ensure As part of governance practice the Probation Information Requests coordinated centrally statement of internal controls, in respect of risks are managed to an acceptable level. Service, with the Department of Justice the Probation Service in relation to matters set Press Queries 15 and Equality, has put in place an Oversight out at paragraph 1.9 of the Code of Practice for The Probation Service confirms that it adheres Dáil Questions 53 Agreement (incorporating a Performance the Governance of State Bodies – Business and to the relevant aspects of the Spending Code and Other* 161 Delivery Agreement). Financial Reporting Requirements published by has procedures in place to ensure compliance Total 229 the Department of public Expenditure and with current procurement policy and guidelines This Oversight Agreement, which is published Reform, was submitted to Minister Flanagan as and confirms that during 2019 these were *(Includes responses to representations from on the Department’s website, sets the broad required. Appendix A sets out the Statement complied with. public representatives, requests for input to Governance framework within which the on the Probation Service System of Internal policy documents etc.) Probation Service operate and defines key Controls for 2019. Business Support and Development. roles and responsibilities that underpin the In June 2019, the Probation Service underwent relationship between the Department and the The Probation Service has its own risk re-structuring with the establishment of Information Management and Probation Service. management policy which is aligned with the Business Support and Development Technology (IM & T) Directorate within the organisation to build Information Management and Technology (IM capacity and focus on emerging priorities. The & T) in the Probation Service continued to be Business Support and Development’s areas of provided through the Department of Justice responsibility include communications, data and Equality’s Managed Service. We worked and information management, ICT development, closely with the Department to ensure that the research and the organisation’s Learning and business and operations of the Probation Service Development unit alongside the preparation were supported. In particular, focus continued for and implementation of the newly designed on the core applications which include the Offender Supervision Framework. Case Tracking System, the Document Library, the Community Projects database and the A central point of contact co-ordinates and Community Service mobile application. manages information requests relating to Freedom of Information (FOI), Data Protection, In Quarter four 2019, In conjunction with an and other information requests. The unit works IM & T business analyst, several development closely with the Data Protection Compliance workshops were facilitated with Probation and Support Unit, of the Department of Justice and Equality, in terms of guidance, policies and staff from various roles to complete a process procedures. mapping exercise, looking at future proofing the existing Case Tracking System. The management and preparation of responses as required to Parliamentary During 2019, a pilot commenced to extend the Questions, Ministerial Representations and use of iPad’s to Community Service Supervisors other information requests continued across to facilitate communication and to reduce the Pictured: Vivian Geiran, Director, Probation Service and Michael Flahive, Assistant Secretary, Department of Justice & Directorates in partnership with the Department level of paperwork on site. This pilot is scheduled Equality, signing The Oversight Agreement in June 2019 of Justice and Equality’s Transparency section. for review in early 2020.

40 www.probation.ie Annual Report 2019 41 Efficient and Accountable

The Probation Service is an agile and resilient organisation, with structures and processes the Department of Justice and Equality’s 2019 Information Requests to support the attainment of organisational goals, promote good governance and ensure we corresponding policy. The Probation Service has Information Access Requests Received 2019 remain accountable for the work we do. a risk register which is reviewed on a quarterly basis by the ELT as well as a Risk Management Freedom of Information 24 Performance Agreement with the The Probation Service’s compliance with the Committee, chaired by the Director of Corporate Data Protection 10 requirements of the Agreement is monitored Department of Justice and Equality Affairs, newly established in 2019. This Risk Third Party Requests 16 through biannual Governance meetings between Register sets out the Services assessment of The Probation Service ensures that oversight of Other Requests outside of FOI / DP 09 the Department and the Probation Service principal risks and associated measures and our administration follows the requirements set Executive Leadership Team (ELT). management actions and controls to mitigate Total 59 out for all Public Bodies in the Code of Practice these risks. The outcome of these assessments for the Governance of State Bodies (2016). A Compliance Statement, which includes a are used to plan and allocate resources to ensure As part of governance practice the Probation Information Requests coordinated centrally statement of internal controls, in respect of risks are managed to an acceptable level. Service, with the Department of Justice the Probation Service in relation to matters set Press Queries 15 and Equality, has put in place an Oversight out at paragraph 1.9 of the Code of Practice for The Probation Service confirms that it adheres Dáil Questions 53 Agreement (incorporating a Performance the Governance of State Bodies – Business and to the relevant aspects of the Spending Code and Other* 161 Delivery Agreement). Financial Reporting Requirements published by has procedures in place to ensure compliance Total 229 the Department of public Expenditure and with current procurement policy and guidelines This Oversight Agreement, which is published Reform, was submitted to Minister Flanagan as and confirms that during 2019 these were *(Includes responses to representations from on the Department’s website, sets the broad required. Appendix A sets out the Statement complied with. public representatives, requests for input to Governance framework within which the on the Probation Service System of Internal policy documents etc.) Probation Service operate and defines key Controls for 2019. Business Support and Development. roles and responsibilities that underpin the In June 2019, the Probation Service underwent relationship between the Department and the The Probation Service has its own risk re-structuring with the establishment of Information Management and Probation Service. management policy which is aligned with the Business Support and Development Technology (IM & T) Directorate within the organisation to build Information Management and Technology (IM capacity and focus on emerging priorities. The & T) in the Probation Service continued to be Business Support and Development’s areas of provided through the Department of Justice responsibility include communications, data and Equality’s Managed Service. We worked and information management, ICT development, closely with the Department to ensure that the research and the organisation’s Learning and business and operations of the Probation Service Development unit alongside the preparation were supported. In particular, focus continued for and implementation of the newly designed on the core applications which include the Offender Supervision Framework. Case Tracking System, the Document Library, the Community Projects database and the A central point of contact co-ordinates and Community Service mobile application. manages information requests relating to Freedom of Information (FOI), Data Protection, In Quarter four 2019, In conjunction with an and other information requests. The unit works IM & T business analyst, several development closely with the Data Protection Compliance workshops were facilitated with Probation and Support Unit, of the Department of Justice and Equality, in terms of guidance, policies and staff from various roles to complete a process procedures. mapping exercise, looking at future proofing the existing Case Tracking System. The management and preparation of responses as required to Parliamentary During 2019, a pilot commenced to extend the Questions, Ministerial Representations and use of iPad’s to Community Service Supervisors other information requests continued across to facilitate communication and to reduce the Pictured: Vivian Geiran, Director, Probation Service and Michael Flahive, Assistant Secretary, Department of Justice & Directorates in partnership with the Department level of paperwork on site. This pilot is scheduled Equality, signing The Oversight Agreement in June 2019 of Justice and Equality’s Transparency section. for review in early 2020.

40 www.probation.ie Annual Report 2019 41 Both the APEX (Expert Users) Group and Ongoing work continued in 2019 to develop Energy Awareness Health & Safety folder on the portal was kept up the Business Process Group met on a regular the Probation Service website, and the The Service continued to to date at all times with staff having easy access basis to discuss suggested developments and Twitter account was maintained to enhance promote Energy Awareness to protocols and standard operating procedures. enhancements of business processes to ensure communication with the public and key in 2019. All required data Health & Safety committees met regularly continuity of efficient operational systems. stakeholders. These are important platforms was submitted to the SEAI throughout the year whilst Health & Safety was to highlight the ongoing important work and (Sustainable Energy Authority included on the agenda for National, Regional Data Management key achievements of the Probation Service of Ireland) on time. By the end and Team meetings. Two weeks, one in May The Probation Service acknowledges the value throughout the year and help ensure maximum of 2018 a savings of 13% was achieved on the and the other in November were designated as of quality data, statistics, and subsequent engagement with all Probation Service 2009 baseline figure. We continued to work with Health & Safety weeks as a means to encourage analysis to inform and support the delivery of stakeholders. the OPW in managing our energy consumption and raise awareness on statutory checks and quality frontline services. for our Haymarket Office. The energy report for office risks assessments Estate December 2019 in respect of Haymarket shows Work commenced on the Review of The Service In 2019, point in time statistics continue to be The Probation Service has over thirty five offices a decrease of 22% since December 2015 with Health and Safety Statement and Quick Guide/ available on the Probation Service website www. in the community as well as offices in each of CO2 emissions for the same period decreasing Manual with a view to finalising early in 2020. probation.ie on the 1st of each month. Statistical the prisons. The Service also avails of ‘contact’ by 13.3%. data informs service priorities in terms of the offices in various locations nationwide in order The Service continued to report all incidents/ allocation of resources. to manage many clients in remote and rural The Probation Service Green Team had its accidents in a timely fashion to the State Claims areas. The Services’ Estate Implementation inaugural meeting in December 2019. The aim of Agency and maintained links with the Network The Service contributed to the Council of Europe Group, chaired by the Director, met regularly in the Green Team is to reduce energy consumption attending the various Network meetings during Annual Penal Statistics – Persons Serving non- 2019 to co-ordinate the overall Estate Review and waste and promote recycling, across the the year. Custodial Sanctions and Measures 2019 (SPACE Implementation plan and to discuss any estate Probation Service nationally. During the year Health & Safety training II questionnaire) which sought data on persons issues arising in the various regional offices. under supervision of Probation Agencies at the Procurement provided included Fire Warden, First Aid 31st January 2019 whilst also looking at the flow (PHECC), Manual Handling, Access Tower, The Estate and Facilities Unit liaised on The Probation Service continues to monitor of data for 2018. Statistics were also provided Safepass, Site Risk Assessment, as well as an on-going basis with the Office of Public purchasing expenditure, review purchasing as required for response to Parliamentary Signing, Lighting and Guarding Works (OPW) and Probation Service Regional requirements and consolidate the purchasing Questions and Press Queries. Managers on the management of current of goods and services to ensure better value for Meeting Our Children First Probation Service Estate and Facilities. money. Communication Requirements In 2019, the Probation Service Communication The construction of new Probation Service During 2019 the Service continued to avail As a Relevant Service under Children First group met on a regular basis to continually facility in Mulgrave Street, Limerick was of contracts placed centrally by the Office child safeguarding remained a priority for review and have oversight of our Communication significantly progressed in 2019. The building of Government Procurement, centralised the Probation Service throughout 2019. Strategy. The Probation Service publishes project is being managed by the Irish Prison framework agreements and tender The Service’s Child Safeguarding Statement Newsletters on a monthly basis. In 2019, six Service, as part of a bigger building programme, arrangements made available by the Department was revisited and updated in early 2019, internal and six external newsletters were which includes a major refurbishment and of Justice and Equality and its Agencies as well as and re-issued. The Probation Services produced. These newsletters provided an insight extension to the prison. The Probation other Departments. Child Safeguarding Statement is available into the work of the Probation Service during Service building is the main part of phase 1 here 2019 highlighting key achievements and events. of the building project and is on schedule for Health and Safety completion in early Summer 2020. The new In 2019 the Learning and Development Unit Health and Safety (H&S) is In addition the Probation Service receives facility, which will accommodate the Limerick continued to roll out Children First Training to a priority for the Probation publications from the Courts and the Probation Service team, will provide the most all staff grades. This training is mandatory and Service. During 2019 we Department of Justice and Equality which are modern accommodation for our staff and clients, delivered by Probation Service staff who are worked to promote Health published on the internal portal. in what will be the first ever purpose-designed approved Children First trainers. The training and Safety awareness among and built Probation Service building in the aims to ensure that staff are fully informed all staff of the Service. The country. and aware of their roles and responsibilities

42 www.probation.ie Annual Report 2019 43 Both the APEX (Expert Users) Group and Ongoing work continued in 2019 to develop Energy Awareness Health & Safety folder on the portal was kept up the Business Process Group met on a regular the Probation Service website, and the The Service continued to to date at all times with staff having easy access basis to discuss suggested developments and Twitter account was maintained to enhance promote Energy Awareness to protocols and standard operating procedures. enhancements of business processes to ensure communication with the public and key in 2019. All required data Health & Safety committees met regularly continuity of efficient operational systems. stakeholders. These are important platforms was submitted to the SEAI throughout the year whilst Health & Safety was to highlight the ongoing important work and (Sustainable Energy Authority included on the agenda for National, Regional Data Management key achievements of the Probation Service of Ireland) on time. By the end and Team meetings. Two weeks, one in May The Probation Service acknowledges the value throughout the year and help ensure maximum of 2018 a savings of 13% was achieved on the and the other in November were designated as of quality data, statistics, and subsequent engagement with all Probation Service 2009 baseline figure. We continued to work with Health & Safety weeks as a means to encourage analysis to inform and support the delivery of stakeholders. the OPW in managing our energy consumption and raise awareness on statutory checks and quality frontline services. for our Haymarket Office. The energy report for office risks assessments Estate December 2019 in respect of Haymarket shows Work commenced on the Review of The Service In 2019, point in time statistics continue to be The Probation Service has over thirty five offices a decrease of 22% since December 2015 with Health and Safety Statement and Quick Guide/ available on the Probation Service website www. in the community as well as offices in each of CO2 emissions for the same period decreasing Manual with a view to finalising early in 2020. probation.ie on the 1st of each month. Statistical the prisons. The Service also avails of ‘contact’ by 13.3%. data informs service priorities in terms of the offices in various locations nationwide in order The Service continued to report all incidents/ allocation of resources. to manage many clients in remote and rural The Probation Service Green Team had its accidents in a timely fashion to the State Claims areas. The Services’ Estate Implementation inaugural meeting in December 2019. The aim of Agency and maintained links with the Network The Service contributed to the Council of Europe Group, chaired by the Director, met regularly in the Green Team is to reduce energy consumption attending the various Network meetings during Annual Penal Statistics – Persons Serving non- 2019 to co-ordinate the overall Estate Review and waste and promote recycling, across the the year. Custodial Sanctions and Measures 2019 (SPACE Implementation plan and to discuss any estate Probation Service nationally. During the year Health & Safety training II questionnaire) which sought data on persons issues arising in the various regional offices. under supervision of Probation Agencies at the Procurement provided included Fire Warden, First Aid 31st January 2019 whilst also looking at the flow (PHECC), Manual Handling, Access Tower, The Estate and Facilities Unit liaised on The Probation Service continues to monitor of data for 2018. Statistics were also provided Safepass, Site Risk Assessment, as well as an on-going basis with the Office of Public purchasing expenditure, review purchasing as required for response to Parliamentary Signing, Lighting and Guarding Works (OPW) and Probation Service Regional requirements and consolidate the purchasing Questions and Press Queries. Managers on the management of current of goods and services to ensure better value for Meeting Our Children First Probation Service Estate and Facilities. money. Communication Requirements In 2019, the Probation Service Communication The construction of new Probation Service During 2019 the Service continued to avail As a Relevant Service under Children First group met on a regular basis to continually facility in Mulgrave Street, Limerick was of contracts placed centrally by the Office child safeguarding remained a priority for review and have oversight of our Communication significantly progressed in 2019. The building of Government Procurement, centralised the Probation Service throughout 2019. Strategy. The Probation Service publishes project is being managed by the Irish Prison framework agreements and tender The Service’s Child Safeguarding Statement Newsletters on a monthly basis. In 2019, six Service, as part of a bigger building programme, arrangements made available by the Department was revisited and updated in early 2019, internal and six external newsletters were which includes a major refurbishment and of Justice and Equality and its Agencies as well as and re-issued. The Probation Services produced. These newsletters provided an insight extension to the prison. The Probation other Departments. Child Safeguarding Statement is available into the work of the Probation Service during Service building is the main part of phase 1 here 2019 highlighting key achievements and events. of the building project and is on schedule for Health and Safety completion in early Summer 2020. The new In 2019 the Learning and Development Unit Health and Safety (H&S) is In addition the Probation Service receives facility, which will accommodate the Limerick continued to roll out Children First Training to a priority for the Probation publications from the Courts and the Probation Service team, will provide the most all staff grades. This training is mandatory and Service. During 2019 we Department of Justice and Equality which are modern accommodation for our staff and clients, delivered by Probation Service staff who are worked to promote Health published on the internal portal. in what will be the first ever purpose-designed approved Children First trainers. The training and Safety awareness among and built Probation Service building in the aims to ensure that staff are fully informed all staff of the Service. The country. and aware of their roles and responsibilities

42 www.probation.ie Annual Report 2019 43 in respect of child safeguarding. By the end of Probation Service Headquarters in October for TARGETS 2019, the majority of staff had successfully all newly promoted management grades. Throughout the year the Service measured its performance against its strategic goals completed the Children First training outlined in the Service Strategy Statement 2018 – 2020 and against the programme of work programme. Vivian Geiran, Director, participated on behalf of the Probation Service at the 2019 Integrity at mapped out in the Service workplans. The following outlines progress in some of the key Work Conference which was held in November areas for 2019: 2019. The theme of the event was ‘Leading with Integrity- How to Foster Ethical Behaviour in the GOAL PROGRESS Workplace’. Representatives from over seventy EVIDENCE L Offender Supervision Framework design complete. organisations in the public, private and non- INFORMED L Risk based approach to workload management finalised and signed off. profit sectors attended the conference to share PRACTICE L Continued development of Community Service with all stakeholders. experiences and insights on supporting staff to L Eligibility criteria for Community Return Scheme extended. act with integrity. L European Victims of Crime Day, 22 February, marked with services for Probation staff and other stakeholders including victim representative During 2019, there was one confirmed protected organisations. disclosure related to the Probation Service. L Probation Service continued to participate and drive European Restorative Justice Project, Strategies for Change. L Revised staffing structure for Young Persons Probation to strengthen service delivery to youth justice system. L Revised service delivery arrangements for Dublin District Courts to increase efficiencies and support ongoing engagement with offenders. L Dedicated Court liaison service delivery functions extended to Limerick. L Kickstart Funding distributed to 14 social enterprises to support the development of social enterprises operating in the criminal justice system. CONNECTED AND L A Memorandum of Understanding, further detailing how the Probation TRUSTED Service and Irish Prison Service would deliver on joint commitments, was signed off by the Heads of both organisations. L Outlook accommodation and support facility for women leaving custody and on community sanction opened in May. L Continued delivery on Communication Strategy with the Judiciary. Protected Disclosures L Ongoing delivery and support of JARC initiative in seven operational areas, 140 offenders managed accordingly. The Probation L Continued participation on the Criminal Justice Strategic Committee (and Service has relevant sub-groups), led by the Department of Justice and Equality. been signed L Continued to work with a network of Community-Based Organisations up with the towards the delivery of Probation Service strategic priorities nationwide. Integrity L Irish Probation Journal 2019 published and launched at the Public at Work Programme, which is operated by Protection Advisory Group (PPAG) Conference, November 2019. Transparency International (TI) Ireland since L Collaboration with PBNI on shared cross border initiatives continued. 2017. This membership arrangement was put in L Continued facilitation of CEP Presidency and hosted the 13th CEP place to support compliance with the Protected General Assembly and the 8th Directors General Conference in Dublin in Disclosures Act, 2014 and ensure a consistent November 2019. approach to protected disclosures.

A training event on protected disclosures was delivered by Transparency International in

44 www.probation.ie Annual Report 2019 45 in respect of child safeguarding. By the end of Probation Service Headquarters in October for TARGETS 2019, the majority of staff had successfully all newly promoted management grades. Throughout the year the Service measured its performance against its strategic goals completed the Children First training outlined in the Service Strategy Statement 2018 – 2020 and against the programme of work programme. Vivian Geiran, Director, participated on behalf of the Probation Service at the 2019 Integrity at mapped out in the Service workplans. The following outlines progress in some of the key Work Conference which was held in November areas for 2019: 2019. The theme of the event was ‘Leading with Integrity- How to Foster Ethical Behaviour in the GOAL PROGRESS Workplace’. Representatives from over seventy EVIDENCE L Offender Supervision Framework design complete. organisations in the public, private and non- INFORMED L Risk based approach to workload management finalised and signed off. profit sectors attended the conference to share PRACTICE L Continued development of Community Service with all stakeholders. experiences and insights on supporting staff to L Eligibility criteria for Community Return Scheme extended. act with integrity. L European Victims of Crime Day, 22 February, marked with services for Probation staff and other stakeholders including victim representative During 2019, there was one confirmed protected organisations. disclosure related to the Probation Service. L Probation Service continued to participate and drive European Restorative Justice Project, Strategies for Change. L Revised staffing structure for Young Persons Probation to strengthen service delivery to youth justice system. L Revised service delivery arrangements for Dublin District Courts to increase efficiencies and support ongoing engagement with offenders. L Dedicated Court liaison service delivery functions extended to Limerick. L Kickstart Funding distributed to 14 social enterprises to support the development of social enterprises operating in the criminal justice system. CONNECTED AND L A Memorandum of Understanding, further detailing how the Probation TRUSTED Service and Irish Prison Service would deliver on joint commitments, was signed off by the Heads of both organisations. L Outlook accommodation and support facility for women leaving custody and on community sanction opened in May. L Continued delivery on Communication Strategy with the Judiciary. Protected Disclosures L Ongoing delivery and support of JARC initiative in seven operational areas, 140 offenders managed accordingly. The Probation L Continued participation on the Criminal Justice Strategic Committee (and Service has relevant sub-groups), led by the Department of Justice and Equality. been signed L Continued to work with a network of Community-Based Organisations up with the towards the delivery of Probation Service strategic priorities nationwide. Integrity L Irish Probation Journal 2019 published and launched at the Public at Work Programme, which is operated by Protection Advisory Group (PPAG) Conference, November 2019. Transparency International (TI) Ireland since L Collaboration with PBNI on shared cross border initiatives continued. 2017. This membership arrangement was put in L Continued facilitation of CEP Presidency and hosted the 13th CEP place to support compliance with the Protected General Assembly and the 8th Directors General Conference in Dublin in Disclosures Act, 2014 and ensure a consistent November 2019. approach to protected disclosures.

A training event on protected disclosures was delivered by Transparency International in

44 www.probation.ie Annual Report 2019 45 GOAL PROGRESS Joint Irish Prison Service /Probation Service Strategy PEOPLE CENTRED L Staff recruitment and promotional competitions, all grades, ongoing during 2019. No. Strategic Objective Strategic Outcomes 2019 L Inaugural Probation Service Staff Awards Scheme held. 1 Improved Sentence Management L Irish Prison Service Psychology, the Probation L Staff Well-being Committee established to further drive staff well-being Service, and ETBs continue to deliver offence focused initiatives. We will continue to work programmes in our prisons. L Mental Health Working Group continued to meet and raise awareness of collaboratively to improve L Prisoners continue to be released into the community issues for service users and staff. formation and delivery of coherent in a structured manner with appropriate supports, L Mental Health Practice guidelines completed and disseminated to all staff. multidisciplinary sentence plans providing payback to the community. L Human Rights and Equality Public Sector Duty action plan finalised. and supports for individuals from L Eligibility criteria for the Community Return Scheme L Communications Oversight group implemented actions from Probation committal to post-release extended, August 2019. A total of 206 offenders Service Communications Strategy. participated in the scheme in 2019. LEARNING L Staff training schedule delivered in accordance with the training L 140 prolific offenders successfully managed under the ORGANISATION programme. J-JARC initiative. L Roll out of Children’s First Training continued. L Funding secured to implement a collaborative criminal L Recidivism studies published in collaboration with the Central Statistics justice specific Housing First initiative between the Office. Probation Service, Irish Prison Service and DRHE. L IASW special interest group (Probation) continued to meet. Initiative expected to be operational early 2020. L Supported European probation organisations, including the Czech 2 Maximise joint working between L A Memorandum of Understanding, detailing how both Republic and Slovenia, further develop community sanctions. the Irish Prison Service and organisations would deliver on our joint commitments L Participated in the 6th Annual Irish Criminal Justice Agencies Conference Probation Service was agreed and signed by the heads of both “Sexual offences: The challenge of balancing rights in the Criminal Justice organisations, November 2019. System”. We will continually improve our L A new system of electronic referrals between services L Internship facilitated for criminal justice colleague from Poland for a 6 systems for working together in in prisons is now operational, with enhancements week period. delivering services to offenders, in to the IT systems to capture relevant prisoner EFFICIENT AND L Business Support and Development directorate established, creating order to achieve greater cohesion in engagement data, to better inform sentence planning ACCOUNTABLE greater organisational capacity and capability to support critical areas. our work to reduce offending. and progression. L Commenced arrangements for Probation Service to act as the critical L The Building Better Lives Programme continues authority, on behalf of DJE for the implementation of the Framework to be jointly delivered between the Probation and Decision 2008/947, on the transfer of probation sanctions between states Psychology Services. in the European Union. 3 Develop a range of responses for L The Outlook Women’s Programme: A new facility L Policy development and document management process established. female offenders to afford them to provide accommodation and supportive services L Continued to work with Managed Service to ensure Probation Service ICT more opportunity and help realise for women leaving custody or who are on Probation supports business requirements. their potential. supervision in the community, opened May 2019, L Data Sharing Agreements issued, as part of funding agreements, to over catering for up to eight women at any one time. 60 community-based organisations. We will work together to build L A continual partnership approach with De Paul Ireland L Risk Management Committee established to drive risk management on existing gender informed is ongoing. The 15 bedded unit in Tus Nua at the Abigail process across the organisation. practice, expand options and focus Centre is well utilised with high occupancy levels L Information Management Unit continued to process requests, ensuring on effective through care and through the year. compliance with GDPR. resettlement into communities. L Opportunities for women continue to be promoted L Revised Probation Service Health & Safety Statement. through programmes including BRIO (Building L Audit recommendations implemented within agreed timeframes. Recovery Inwards & Outwards) a peer led recovery L Building Project for new Limerick Probation Service office commenced programme delivered by the SAOL women’s project. with the support of the Irish Prison Service and Office of Public Works. BRIO continues to deliver programmes both in the L Probation Service Environmental Group established to deliver on community and the Dóchas centre, supporting the legislative requirements as well as a better working environment for staff women’s recovery and progression. and service users.

46 www.probation.ie Annual Report 2019 47 GOAL PROGRESS Joint Irish Prison Service /Probation Service Strategy PEOPLE CENTRED L Staff recruitment and promotional competitions, all grades, ongoing during 2019. No. Strategic Objective Strategic Outcomes 2019 L Inaugural Probation Service Staff Awards Scheme held. 1 Improved Sentence Management L Irish Prison Service Psychology, the Probation L Staff Well-being Committee established to further drive staff well-being Service, and ETBs continue to deliver offence focused initiatives. We will continue to work programmes in our prisons. L Mental Health Working Group continued to meet and raise awareness of collaboratively to improve L Prisoners continue to be released into the community issues for service users and staff. formation and delivery of coherent in a structured manner with appropriate supports, L Mental Health Practice guidelines completed and disseminated to all staff. multidisciplinary sentence plans providing payback to the community. L Human Rights and Equality Public Sector Duty action plan finalised. and supports for individuals from L Eligibility criteria for the Community Return Scheme L Communications Oversight group implemented actions from Probation committal to post-release extended, August 2019. A total of 206 offenders Service Communications Strategy. participated in the scheme in 2019. LEARNING L Staff training schedule delivered in accordance with the training L 140 prolific offenders successfully managed under the ORGANISATION programme. J-JARC initiative. L Roll out of Children’s First Training continued. L Funding secured to implement a collaborative criminal L Recidivism studies published in collaboration with the Central Statistics justice specific Housing First initiative between the Office. Probation Service, Irish Prison Service and DRHE. L IASW special interest group (Probation) continued to meet. Initiative expected to be operational early 2020. L Supported European probation organisations, including the Czech 2 Maximise joint working between L A Memorandum of Understanding, detailing how both Republic and Slovenia, further develop community sanctions. the Irish Prison Service and organisations would deliver on our joint commitments L Participated in the 6th Annual Irish Criminal Justice Agencies Conference Probation Service was agreed and signed by the heads of both “Sexual offences: The challenge of balancing rights in the Criminal Justice organisations, November 2019. System”. We will continually improve our L A new system of electronic referrals between services L Internship facilitated for criminal justice colleague from Poland for a 6 systems for working together in in prisons is now operational, with enhancements week period. delivering services to offenders, in to the IT systems to capture relevant prisoner EFFICIENT AND L Business Support and Development directorate established, creating order to achieve greater cohesion in engagement data, to better inform sentence planning ACCOUNTABLE greater organisational capacity and capability to support critical areas. our work to reduce offending. and progression. L Commenced arrangements for Probation Service to act as the critical L The Building Better Lives Programme continues authority, on behalf of DJE for the implementation of the Framework to be jointly delivered between the Probation and Decision 2008/947, on the transfer of probation sanctions between states Psychology Services. in the European Union. 3 Develop a range of responses for L The Outlook Women’s Programme: A new facility L Policy development and document management process established. female offenders to afford them to provide accommodation and supportive services L Continued to work with Managed Service to ensure Probation Service ICT more opportunity and help realise for women leaving custody or who are on Probation supports business requirements. their potential. supervision in the community, opened May 2019, L Data Sharing Agreements issued, as part of funding agreements, to over catering for up to eight women at any one time. 60 community-based organisations. We will work together to build L A continual partnership approach with De Paul Ireland L Risk Management Committee established to drive risk management on existing gender informed is ongoing. The 15 bedded unit in Tus Nua at the Abigail process across the organisation. practice, expand options and focus Centre is well utilised with high occupancy levels L Information Management Unit continued to process requests, ensuring on effective through care and through the year. compliance with GDPR. resettlement into communities. L Opportunities for women continue to be promoted L Revised Probation Service Health & Safety Statement. through programmes including BRIO (Building L Audit recommendations implemented within agreed timeframes. Recovery Inwards & Outwards) a peer led recovery L Building Project for new Limerick Probation Service office commenced programme delivered by the SAOL women’s project. with the support of the Irish Prison Service and Office of Public Works. BRIO continues to deliver programmes both in the L Probation Service Environmental Group established to deliver on community and the Dóchas centre, supporting the legislative requirements as well as a better working environment for staff women’s recovery and progression. and service users.

46 www.probation.ie Annual Report 2019 47 No. Strategic Objective Strategic Outcomes 2019 No. Strategic Objective Strategic Outcomes 2019 4 Enhance engagement with victims L Joint Protocol operational since 2017 was further 7 Engaging service users. L The IPS and PS have continued to work with the Red of crime reviewed to take into account the requirements Cross allowing stakeholders to maximise the potential of the EU Directive. Arrangements between both We will work in partnership with of the CBHFA programme within an appropriate In keeping with the requirements organisations continues to work well. service user organisations to governance structure. of the Criminal Justice (Victims L Regular contact is maintained between the Probation provide opportunities for peer L The Prison to Community initiative, facilitating of Crime) Act 2017, EU Victims Service Restorative Justice and Victim Service Unit led improvements to our service programmes in three Probation Service community Directive (2012/29/EU) and the Irish Prison Service Victims Services Unit. delivery locations continued. establishing minimum standards on L Co-facilitated programmes within the Dóchas the rights, support and protection Centre for service users under the BRIO Programme of victims of crime. continued to be delivered. 5 Developing innovative responses L Service agreement in place with Integrated Sentence L On-going joint funding to community based for specific groups of offenders Managers, the Probation Service and the Psychology organisations, e.g. Care After Prison, has enabled peer Service in the engagement of 18-24 year olds, mentoring programmes to continue, providing support, We will continue to engage with continues to be implemented in prisons. advocacy and reparative opportunities for participants. specific cohorts in custody, ensuring L The National Violence Reduction Unit continues 8 Promoting research and L Research commenced in relation to models of working that initiatives are based on best to operate to meet the complex needs of high risk evaluation. with life sentenced prisoners national and international evidence violent and disruptive prisoners and is jointly led by L Research on-going in relation to violent disruptive based best practice Operations and Psychology, the Probation Service We will continue to promote offenders and sexual offender treatment programmes. attends regular Steering Committee meetings. research and evaluation to ensure L The Traveller in Prison Initiative continues to be jointly evidence informed practice in our funded by the Irish Prison Service and Probation joint work. Service to support the development of services for 9 Improve the provision of Drug & L As part of the joint response to “Review of Drug & travellers in prison. Alcohol Services in Prison and the Alcohol Treatment Services for Adult Offenders and L Regular meetings between IPS Psychology Service and Community. in the Community 2016” the Irish Prison Service and Prison-based Probation Officers to review the model Probation Service continue to work in tandem with of working with life sentence prisoners continues. We will work together to increase developments on national basis with the HSE. L Training & Employment and the Resettlement Services equity of access, choice and person- extended to support prisoners serving between 3 and centred treatment and intervention 12 month sentences. options. Co-ordination of Services 6 Enhancing the Employability of L Funding in excess of €250, 000 secured under will enhance clear treatment Offenders Kickstart Seed Fund Programme, Dormant Accounts pathways. The experience of prison Disbursement Scheme, was distributed to 14 Social will be seen as an opportunity to We will work together in order Enterprises in 2019, to support the development of address addictions with a focus on to increase the number of ex- social enterprises operating within the criminal justice outcomes offenders who secure sustained sector employment. L New case management system, operational by IASIO, with a greater focus on employer engagement working well. L Implementation of Social Enterprise Strategy has been progressed with regular Steering Group meetings held. L A joint inter-agency protocol between Department of Social Protection & Employment Affairs, IASIO, the Irish Prison Service and the Probation Service was agreed, December 2019, to enhance the delivery of employment supports to those subject to supervision and / or upon release from prison.

48 www.probation.ie Annual Report 2019 49 No. Strategic Objective Strategic Outcomes 2019 No. Strategic Objective Strategic Outcomes 2019 4 Enhance engagement with victims L Joint Protocol operational since 2017 was further 7 Engaging service users. L The IPS and PS have continued to work with the Red of crime reviewed to take into account the requirements Cross allowing stakeholders to maximise the potential of the EU Directive. Arrangements between both We will work in partnership with of the CBHFA programme within an appropriate In keeping with the requirements organisations continues to work well. service user organisations to governance structure. of the Criminal Justice (Victims L Regular contact is maintained between the Probation provide opportunities for peer L The Prison to Community initiative, facilitating of Crime) Act 2017, EU Victims Service Restorative Justice and Victim Service Unit led improvements to our service programmes in three Probation Service community Directive (2012/29/EU) and the Irish Prison Service Victims Services Unit. delivery locations continued. establishing minimum standards on L Co-facilitated programmes within the Dóchas the rights, support and protection Centre for service users under the BRIO Programme of victims of crime. continued to be delivered. 5 Developing innovative responses L Service agreement in place with Integrated Sentence L On-going joint funding to community based for specific groups of offenders Managers, the Probation Service and the Psychology organisations, e.g. Care After Prison, has enabled peer Service in the engagement of 18-24 year olds, mentoring programmes to continue, providing support, We will continue to engage with continues to be implemented in prisons. advocacy and reparative opportunities for participants. specific cohorts in custody, ensuring L The National Violence Reduction Unit continues 8 Promoting research and L Research commenced in relation to models of working that initiatives are based on best to operate to meet the complex needs of high risk evaluation. with life sentenced prisoners national and international evidence violent and disruptive prisoners and is jointly led by L Research on-going in relation to violent disruptive based best practice Operations and Psychology, the Probation Service We will continue to promote offenders and sexual offender treatment programmes. attends regular Steering Committee meetings. research and evaluation to ensure L The Traveller in Prison Initiative continues to be jointly evidence informed practice in our funded by the Irish Prison Service and Probation joint work. Service to support the development of services for 9 Improve the provision of Drug & L As part of the joint response to “Review of Drug & travellers in prison. Alcohol Services in Prison and the Alcohol Treatment Services for Adult Offenders and L Regular meetings between IPS Psychology Service and Community. in the Community 2016” the Irish Prison Service and Prison-based Probation Officers to review the model Probation Service continue to work in tandem with of working with life sentence prisoners continues. We will work together to increase developments on national basis with the HSE. L Training & Employment and the Resettlement Services equity of access, choice and person- extended to support prisoners serving between 3 and centred treatment and intervention 12 month sentences. options. Co-ordination of Services 6 Enhancing the Employability of L Funding in excess of €250, 000 secured under will enhance clear treatment Offenders Kickstart Seed Fund Programme, Dormant Accounts pathways. The experience of prison Disbursement Scheme, was distributed to 14 Social will be seen as an opportunity to We will work together in order Enterprises in 2019, to support the development of address addictions with a focus on to increase the number of ex- social enterprises operating within the criminal justice outcomes offenders who secure sustained sector employment. L New case management system, operational by IASIO, with a greater focus on employer engagement working well. L Implementation of Social Enterprise Strategy has been progressed with regular Steering Group meetings held. L A joint inter-agency protocol between Department of Social Protection & Employment Affairs, IASIO, the Irish Prison Service and the Probation Service was agreed, December 2019, to enhance the delivery of employment supports to those subject to supervision and / or upon release from prison.

48 www.probation.ie Annual Report 2019 49 Acronyms ETBs L Education and Training Boards J-ARC L Joint Agency Response to Crime IASIO L Irish Association for Social Integration Opportunities BRIO L Building Recovery Inwards and Outwards SECTION SAOL L Seasamhacht Abaltacht Obair Leann L 6 MOVE Men Overcoming Violent Emotions MEND L Men Ending Domestic Violence RJ L Restorative Justice NPS L Novel Psychoactive Substances Reporting on our Performance

50 www.probation.ie Annual Report 2019 51 Acronyms ETBs L Education and Training Boards J-ARC L Joint Agency Response to Crime IASIO L Irish Association for Social Integration Opportunities BRIO L Building Recovery Inwards and Outwards SECTION SAOL L Seasamhacht Abaltacht Obair Leann L 6 MOVE Men Overcoming Violent Emotions MEND L Men Ending Domestic Violence RJ L Restorative Justice NPS L Novel Psychoactive Substances Reporting on our Performance

50 www.probation.ie Annual Report 2019 51 Reporting on our Performance

Finance Prompt Payment of Accounts Act 1997 provided in respect of the financial period ending December 31st 2019: FINANCIAL STATEMENT INCOME & EXPENDITURE 2019 The following information is provided in accordance with the Act within the guidelines BUDGET SUPPLEMENTARY ESTIMATE AND PROVISIONAL SAVINGS EXCESS Payment Practices ESTIMATE ESTIMATE SUPPLEMENTARY OUTTURN issued by the Department of Enterprise, Trade and Employment. The Probation Service has The Probation Service makes payment to €000 €000 €000 €000 €000 €000 procedures in place to ensure that all invoices suppliers in accordance with the terms specified VOTE JANUARY- are paid within the statutory time limit. While in the respective invoices or conditions specified 24 DECEMBER 2019 the procedures have been designed to ensure in individual contracts, if appropriate. Since 2002 B.4 Salaries, Wages 23,905 (2,700) 21,205 21,042 2,863 compliance with the Act, they only provide the standard terms are 30 days. and Allowances reasonable and not absolute assurance against B.5 Operating 3,375 700 4,075 4,120 745 material non-compliance with the Act. Late payments: Expenses (Travel, Postal & Telecom, Invoice No. of Invoices Amount These procedures operate in the financial period Office Premises, Amount of Interest Office Machinery) under review and, in the case of late payments, Paid € B.6 Services to 17,532 (800) 16,732 16,629 903 the relevant suppliers were notified and the Offenders interest due was paid to them. Under €317 15 603.36 Assistance to Over €317 3 624.11 Voluntary Bodies In accordance with the prompt payment of Total 18 1,227.47 (Current) Account Act, 1997, the following information is B.7 Community 3,002 (700) 2,302 2,220 782 Service Order Scheme TOTALS 47,814 (3,500) 44,314 44,011 4,548 745

FINANCIAL STATEMENT INCOME & EXPENDITURE 2018 BUDGET SUPPLEMENTARY ESTIMATE AND PROVISIONAL SAVINGS EXCESS ESTIMATE ESTIMATE SUPPLEMENTARY OUTTURN €000 €000 €000 €000 €000 €000 VOTE JANUARY- 24 DECEMBER 2018 B.4 Salaries, Wages 23,643 (2,500) 21,143 20,775 2,868 - and Allowances B.5 Operating 3,375 550 3,925 3,975 - 600 Expenses (Travel, Postal & Telecom, Office Premises, Office Machinery) B.6 Services to 16,732 - 16,732 16,466 266 - Offenders Assistance to Voluntary Bodies (Current) B.7 Community 2,971 (600) 2,371 2,138 833 - Service Order Scheme TOTALS 46,721 (2,550) 44,171 43,354 3,967 600

52 www.probation.ie Annual Report 2019 53 Reporting on our Performance

Finance Prompt Payment of Accounts Act 1997 provided in respect of the financial period ending December 31st 2019: FINANCIAL STATEMENT INCOME & EXPENDITURE 2019 The following information is provided in accordance with the Act within the guidelines BUDGET SUPPLEMENTARY ESTIMATE AND PROVISIONAL SAVINGS EXCESS Payment Practices ESTIMATE ESTIMATE SUPPLEMENTARY OUTTURN issued by the Department of Enterprise, Trade and Employment. The Probation Service has The Probation Service makes payment to €000 €000 €000 €000 €000 €000 procedures in place to ensure that all invoices suppliers in accordance with the terms specified VOTE JANUARY- are paid within the statutory time limit. While in the respective invoices or conditions specified 24 DECEMBER 2019 the procedures have been designed to ensure in individual contracts, if appropriate. Since 2002 B.4 Salaries, Wages 23,905 (2,700) 21,205 21,042 2,863 compliance with the Act, they only provide the standard terms are 30 days. and Allowances reasonable and not absolute assurance against B.5 Operating 3,375 700 4,075 4,120 745 material non-compliance with the Act. Late payments: Expenses (Travel, Postal & Telecom, Invoice No. of Invoices Amount These procedures operate in the financial period Office Premises, Amount of Interest Office Machinery) under review and, in the case of late payments, Paid € B.6 Services to 17,532 (800) 16,732 16,629 903 the relevant suppliers were notified and the Offenders interest due was paid to them. Under €317 15 603.36 Assistance to Over €317 3 624.11 Voluntary Bodies In accordance with the prompt payment of Total 18 1,227.47 (Current) Account Act, 1997, the following information is B.7 Community 3,002 (700) 2,302 2,220 782 Service Order Scheme TOTALS 47,814 (3,500) 44,314 44,011 4,548 745

FINANCIAL STATEMENT INCOME & EXPENDITURE 2018 BUDGET SUPPLEMENTARY ESTIMATE AND PROVISIONAL SAVINGS EXCESS ESTIMATE ESTIMATE SUPPLEMENTARY OUTTURN €000 €000 €000 €000 €000 €000 VOTE JANUARY- 24 DECEMBER 2018 B.4 Salaries, Wages 23,643 (2,500) 21,143 20,775 2,868 - and Allowances B.5 Operating 3,375 550 3,925 3,975 - 600 Expenses (Travel, Postal & Telecom, Office Premises, Office Machinery) B.6 Services to 16,732 - 16,732 16,466 266 - Offenders Assistance to Voluntary Bodies (Current) B.7 Community 2,971 (600) 2,371 2,138 833 - Service Order Scheme TOTALS 46,721 (2,550) 44,171 43,354 3,967 600

52 www.probation.ie Annual Report 2019 53 Statistics – Annual Report – 2019 Statistics – Supervision Statistics – Overall Supervision (Orders) 2017 2018 2019 Overall 2017 2018 2019 Orders for Supervision during year (Probation Orders) 1,743 1,701 1,732 Total number of Offenders dealt with in Community over 15,269 15,777 16,607 Orders for Supervision During Deferment of Penalty 1,894 1,997 2,275 year* Community Service Orders 2,215 2,499 2,791 Total Court referrals to the Probation Service 9,004 9,546 10,574 Fully Suspended Sentence with Supervision 610 732 1,068 Total number of persons referred from Courts to the 7,799 8,105 9,009 Part Suspended Sentence Supervision Orders 541 518 726 Service. Post Release Supervision Orders Made 56 39 57 New Referrals From Court 2017 2018 2019 Other Orders 13 23 12 Referral for Probation (Pre-Sanction) Reports 5,404 5,992 6,762 Total Supervision Orders made during year 7,072 7,509 8,661 Referral for Community Service Reports 1,853 1,828 1,898 Pre-Sanction Reports to consider Community Service 854 865 864 Number of life sentence prisoners supervised in the 93 98 103 community* Orders without prior report 870 839 1,043 Number of sex offenders supervised in the community* 376 393 407 Family Conference 23 22 7 * Figure for life sentence prisoners and sex offenders are the total supervised over the year. Total Court Referrals 9,004 9,546 10,574

Completed Reports 2017 2018 2019 Statistics – Community Service Probation (Pre-Sanction) Reports** 11,070 11,579 12,502 Community Service 2017 2018 2019 Community Service Reports (Standard)** 1,588 1,697 1,939 Referral for Community Service Reports 1,853 1,828 1,898 Community Service Reports (Same Day) 903 971 996 Pre-Sanction Reports to consider Community Service 854 865 864 Community Service Reports (Fines Act) - 384 626 Total Reports considering Community Service 2,707 2,693 2,762 Parole Board - Assessment and Home Circumstances 72 66 63 Community Service Reports (Same Day) 903 971 996 Reports Community Service Orders made 2,215 2,499 2,791 Repatriation Reports provided to the Department 0 19 12 Total number of Community Service Hours ordered in lieu 336,573 355,404 379,815 Victim Impact Reports - Total number of reports Completed 27 35 19 of custodial sentence Reports on Life Sentence Prisoners to IPS 73 68 77 Total alternative sentence in years that would otherwise 973 1,054 1,247 have been served Total Completed Reports 13,722 14,819 16,234 *This includes offenders being dealt with at the beginning of the year in addition to new referrals made Statistics – Community Return and Prisons during the year. Community Returns 2017 2018 2019 **Please note that this includes all progress reports requested from court in addition to initial Number of offenders on Community Return on December 60 56 87 assessment reports. In the case of Community Service this does not include Same Day reports. 31st Number of offenders that commenced over the year 221 218 206 Number of successful completions over the year 206 197 159

Prisons 2017 2018 2019 Total number of prisoners dealt with over the year 2,930 2,524 2,689 Number of prisoners on PSSSOs in prison on December 659 712 835 31st Number of sex offenders in prison on December 31st that 270 287 340 have been in contact with the Probation Service Number of new prisoners in contact with Probation Service 436 477 567

54 www.probation.ie Annual Report 2019 55 Statistics – Annual Report – 2019 Statistics – Supervision Statistics – Overall Supervision (Orders) 2017 2018 2019 Overall 2017 2018 2019 Orders for Supervision during year (Probation Orders) 1,743 1,701 1,732 Total number of Offenders dealt with in Community over 15,269 15,777 16,607 Orders for Supervision During Deferment of Penalty 1,894 1,997 2,275 year* Community Service Orders 2,215 2,499 2,791 Total Court referrals to the Probation Service 9,004 9,546 10,574 Fully Suspended Sentence with Supervision 610 732 1,068 Total number of persons referred from Courts to the 7,799 8,105 9,009 Part Suspended Sentence Supervision Orders 541 518 726 Service. Post Release Supervision Orders Made 56 39 57 New Referrals From Court 2017 2018 2019 Other Orders 13 23 12 Referral for Probation (Pre-Sanction) Reports 5,404 5,992 6,762 Total Supervision Orders made during year 7,072 7,509 8,661 Referral for Community Service Reports 1,853 1,828 1,898 Pre-Sanction Reports to consider Community Service 854 865 864 Number of life sentence prisoners supervised in the 93 98 103 community* Orders without prior report 870 839 1,043 Number of sex offenders supervised in the community* 376 393 407 Family Conference 23 22 7 * Figure for life sentence prisoners and sex offenders are the total supervised over the year. Total Court Referrals 9,004 9,546 10,574

Completed Reports 2017 2018 2019 Statistics – Community Service Probation (Pre-Sanction) Reports** 11,070 11,579 12,502 Community Service 2017 2018 2019 Community Service Reports (Standard)** 1,588 1,697 1,939 Referral for Community Service Reports 1,853 1,828 1,898 Community Service Reports (Same Day) 903 971 996 Pre-Sanction Reports to consider Community Service 854 865 864 Community Service Reports (Fines Act) - 384 626 Total Reports considering Community Service 2,707 2,693 2,762 Parole Board - Assessment and Home Circumstances 72 66 63 Community Service Reports (Same Day) 903 971 996 Reports Community Service Orders made 2,215 2,499 2,791 Repatriation Reports provided to the Department 0 19 12 Total number of Community Service Hours ordered in lieu 336,573 355,404 379,815 Victim Impact Reports - Total number of reports Completed 27 35 19 of custodial sentence Reports on Life Sentence Prisoners to IPS 73 68 77 Total alternative sentence in years that would otherwise 973 1,054 1,247 have been served Total Completed Reports 13,722 14,819 16,234 *This includes offenders being dealt with at the beginning of the year in addition to new referrals made Statistics – Community Return and Prisons during the year. Community Returns 2017 2018 2019 **Please note that this includes all progress reports requested from court in addition to initial Number of offenders on Community Return on December 60 56 87 assessment reports. In the case of Community Service this does not include Same Day reports. 31st Number of offenders that commenced over the year 221 218 206 Number of successful completions over the year 206 197 159

Prisons 2017 2018 2019 Total number of prisoners dealt with over the year 2,930 2,524 2,689 Number of prisoners on PSSSOs in prison on December 659 712 835 31st Number of sex offenders in prison on December 31st that 270 287 340 have been in contact with the Probation Service Number of new prisoners in contact with Probation Service 436 477 567

54 www.probation.ie Annual Report 2019 55 Age / Gender breakdown of new court referrals Statistics – Young Persons Gender % New Referrals From Court 2017 2018 2019 Age Category Female Male Total Female Referral for Probation (Pre-Sanction) Reports 646 700 641 12-17 37 516 553 6.7% Referral for Community Service Reports 8 2 3 18-24 323 2,401 2,724 11.9% Pre-Sanction Reports to consider Community Service 4 4 7 25-34 648 3,113 3,761 17.2% Orders without prior report 9 12 15 35-44 461 1,754 2,215 20.8% Family Conference 23 22 7 45-54 188 762 950 19.8% Total Referrals Young Persons 690 740 673 >54 59 312 371 15.9% Supervision 2017 2018 2019 Total 1,716 8,858 10,574 16.2% Probation Orders 233 290 275 Orders for Supervision During Deferment of Penalty 264 289 254 Statistics – Female offenders Community Service Orders 19 15 16 New Referrals From Court 2017 2018 2019 Fully Suspended Sentence with Supervision 25 27 20 Referral for Probation (Pre-Sanction) Reports 1,006 1,188 1,220 Part Suspended Sentence Supervision Orders Made 11 3 5 Referral for Community Service Reports 195 213 219 Deferment of Detention Orders 0 0 0 Pre-Sanction Reports to consider Community Service 116 113 120 Detention & Supervision Orders 8 23 11 Orders without prior report 127 155 158 Other Orders* 12 1 0 Family Conference 2 3 0 Total Supervision Orders Young Persons 572 648 581 Total Referrals Female Offenders 1,446 1,672 1,717 *Other Orders includes various disposals under the Children Act, 2001. Supervision (Female Offenders) 2017 2018 2019 Probation Orders 402 371 356 Statistics – Young Persons – 18 to 21 year olds Orders for Supervision During Deferment of Penalty 352 360 356 New Referrals From Court 2017 2018 2019 Community Service Orders 218 291 352 Referral for Probation (Pre-Sanction) Reports 943 979 1,042 Fully Suspended Sentence with Supervision 78 137 181 Referral for Community Service Reports 214 221 186 Part Suspended Sentence Supervision Orders 29 45 47 Pre-Sanction Reports to consider Community Service 167 136 123 Other Orders 2 2 0 Orders without prior report 105 114 112 Total 1,081 1,206 1,292 Family Conference 0 1 0 Total Referrals Young Adults 1,429 1,451 1,463

Supervision 2017 2018 2019 Probation Orders 300 314 291 Orders for Supervision During Deferment of Penalty 350 359 407 Community Service Orders 284 334 291 Fully Suspended Sentence with Supervision 94 95 123 Part Suspended Sentence Supervision Orders Made 17 18 33 Other Orders 8 1 1 Total Supervision Orders Young Adults 1,053 1,121 1,146

56 www.probation.ie Annual Report 2019 57 Age / Gender breakdown of new court referrals Statistics – Young Persons Gender % New Referrals From Court 2017 2018 2019 Age Category Female Male Total Female Referral for Probation (Pre-Sanction) Reports 646 700 641 12-17 37 516 553 6.7% Referral for Community Service Reports 8 2 3 18-24 323 2,401 2,724 11.9% Pre-Sanction Reports to consider Community Service 4 4 7 25-34 648 3,113 3,761 17.2% Orders without prior report 9 12 15 35-44 461 1,754 2,215 20.8% Family Conference 23 22 7 45-54 188 762 950 19.8% Total Referrals Young Persons 690 740 673 >54 59 312 371 15.9% Supervision 2017 2018 2019 Total 1,716 8,858 10,574 16.2% Probation Orders 233 290 275 Orders for Supervision During Deferment of Penalty 264 289 254 Statistics – Female offenders Community Service Orders 19 15 16 New Referrals From Court 2017 2018 2019 Fully Suspended Sentence with Supervision 25 27 20 Referral for Probation (Pre-Sanction) Reports 1,006 1,188 1,220 Part Suspended Sentence Supervision Orders Made 11 3 5 Referral for Community Service Reports 195 213 219 Deferment of Detention Orders 0 0 0 Pre-Sanction Reports to consider Community Service 116 113 120 Detention & Supervision Orders 8 23 11 Orders without prior report 127 155 158 Other Orders* 12 1 0 Family Conference 2 3 0 Total Supervision Orders Young Persons 572 648 581 Total Referrals Female Offenders 1,446 1,672 1,717 *Other Orders includes various disposals under the Children Act, 2001. Supervision (Female Offenders) 2017 2018 2019 Probation Orders 402 371 356 Statistics – Young Persons – 18 to 21 year olds Orders for Supervision During Deferment of Penalty 352 360 356 New Referrals From Court 2017 2018 2019 Community Service Orders 218 291 352 Referral for Probation (Pre-Sanction) Reports 943 979 1,042 Fully Suspended Sentence with Supervision 78 137 181 Referral for Community Service Reports 214 221 186 Part Suspended Sentence Supervision Orders 29 45 47 Pre-Sanction Reports to consider Community Service 167 136 123 Other Orders 2 2 0 Orders without prior report 105 114 112 Total 1,081 1,206 1,292 Family Conference 0 1 0 Total Referrals Young Adults 1,429 1,451 1,463

Supervision 2017 2018 2019 Probation Orders 300 314 291 Orders for Supervision During Deferment of Penalty 350 359 407 Community Service Orders 284 334 291 Fully Suspended Sentence with Supervision 94 95 123 Part Suspended Sentence Supervision Orders Made 17 18 33 Other Orders 8 1 1 Total Supervision Orders Young Adults 1,053 1,121 1,146

56 www.probation.ie Annual Report 2019 57 Flow of Persons on Supervision during 2019 Referrals by Court Venue – 2019 Order Type Active Jan 1 Orders Orders Closed Active Jan 1 Jurisdiction 2019 Commenced 2020 Circuit Court Circuit Court District Total Probation Order 1,611 1,601 1,458 1,754 and Higher Appeals from Court Community Service Order 2,090 2,501 2,209 2,382 Courts District Court Fully Suspended Sentence with 915 1,026 631 1,310 Dublin (CCJ) 704 205 1,522 2,431 Supervision Blanchardstown . . 282 282 Part Suspended Sentence with 953 534 392 1,095 Smithfield . . 262 262 Supervision Dunlaoghaire . . 258 258 Community Return 56 206 175 87 Tallaght . . 178 178 Life Sentence Prisoner 89 12 2 99 Swords . . 82 82 Supervision Cloverhill . . 62 62 Post Release Supervision 128 22 25 125 Drug Treatment Court . . 39 39 Family Conference 8 0 5 3 Balbriggan . . 27 27 Four Courts . . 5 5 Deferment of Penalty 597 2,119 2,068 648 Total Dublin (City and County) 704 205 2,717 3,626 Other 43 16 3 56 Total 6,494** 8,037 6,968 7,559 Cork 125 19 653 797 Limerick 48 6 450 504 Offence Breakdown of all Referrals and Orders made 2019* Kilkenny 53 21 205 279 Offence Category Referrals Probation Community Galway City 94 23 160 277 During Type Service Waterford City 64 37 170 271 2019 Supervision Orders Portlaoise 51 10 162 223 Theft 21.1% 24.8% 15.0% Cavan 42 18 161 221 Drug Offences 17.6% 19.1% 14.2% Dundalk 67 18 126 211 Assault Offences 14.5% 15.2% 10.5% Carlow 28 13 157 198 Public Order Offences 10.9% 10.3% 14.5% Tullamore 30 3 154 187 Road Traffic Offences 10.8% 5.5% 26.6% Bray 1 . 176 177 Burglary 6.8% 7.6% 4.6% Ennis 17 4 142 163 Wexford 51 8 102 161 Dangerous Acts 4.2% 3.4% 5.6% Mallow . . 161 161 Property Offences 3.7% 3.4% 3.3% Midleton . 1 154 155 Weapons & Explosives 2.9% 3.3% 2.3% Naas 49 4 101 154 Robbery 2.2% 2.0% 0.3% Letterkenny 27 5 120 152 Sexual Offences 2.0% 1.8% 0.4% Longford 20 5 110 135 Offences against Justice 2.0% 2.6% 1.4% Castlebar 26 2 101 129 Fraud Offences 0.9% 0.7% 1.1% Mullingar 48 7 69 124 Homicide Offences 0.2% 0.0% 0.0% Trim 44 7 67 118 Miscellaneous Offences 0.1% 0.2% 0.1% Wicklow 38 24 53 115 Kidnapping 0.1% 0.1% 0.0% Monaghan 21 2 85 108 Total 100% 100% 100% Clonmel 48 2 54 104 *The percentage in the table is rounded to one decimal place and the total of the table is rounded to the Fermoy . 2 102 104 nearest 100. Nenagh 26 . 72 98 **This Total includes 4 for Temporary Release Supervision not shown in the table

58 www.probation.ie Annual Report 2019 59 Flow of Persons on Supervision during 2019 Referrals by Court Venue – 2019 Order Type Active Jan 1 Orders Orders Closed Active Jan 1 Jurisdiction 2019 Commenced 2020 Circuit Court Circuit Court District Total Probation Order 1,611 1,601 1,458 1,754 and Higher Appeals from Court Community Service Order 2,090 2,501 2,209 2,382 Courts District Court Fully Suspended Sentence with 915 1,026 631 1,310 Dublin (CCJ) 704 205 1,522 2,431 Supervision Blanchardstown . . 282 282 Part Suspended Sentence with 953 534 392 1,095 Smithfield . . 262 262 Supervision Dunlaoghaire . . 258 258 Community Return 56 206 175 87 Tallaght . . 178 178 Life Sentence Prisoner 89 12 2 99 Swords . . 82 82 Supervision Cloverhill . . 62 62 Post Release Supervision 128 22 25 125 Drug Treatment Court . . 39 39 Family Conference 8 0 5 3 Balbriggan . . 27 27 Four Courts . . 5 5 Deferment of Penalty 597 2,119 2,068 648 Total Dublin (City and County) 704 205 2,717 3,626 Other 43 16 3 56 Total 6,494** 8,037 6,968 7,559 Cork 125 19 653 797 Limerick 48 6 450 504 Offence Breakdown of all Referrals and Orders made 2019* Kilkenny 53 21 205 279 Offence Category Referrals Probation Community Galway City 94 23 160 277 During Type Service Waterford City 64 37 170 271 2019 Supervision Orders Portlaoise 51 10 162 223 Theft 21.1% 24.8% 15.0% Cavan 42 18 161 221 Drug Offences 17.6% 19.1% 14.2% Dundalk 67 18 126 211 Assault Offences 14.5% 15.2% 10.5% Carlow 28 13 157 198 Public Order Offences 10.9% 10.3% 14.5% Tullamore 30 3 154 187 Road Traffic Offences 10.8% 5.5% 26.6% Bray 1 . 176 177 Burglary 6.8% 7.6% 4.6% Ennis 17 4 142 163 Wexford 51 8 102 161 Dangerous Acts 4.2% 3.4% 5.6% Mallow . . 161 161 Property Offences 3.7% 3.4% 3.3% Midleton . 1 154 155 Weapons & Explosives 2.9% 3.3% 2.3% Naas 49 4 101 154 Robbery 2.2% 2.0% 0.3% Letterkenny 27 5 120 152 Sexual Offences 2.0% 1.8% 0.4% Longford 20 5 110 135 Offences against Justice 2.0% 2.6% 1.4% Castlebar 26 2 101 129 Fraud Offences 0.9% 0.7% 1.1% Mullingar 48 7 69 124 Homicide Offences 0.2% 0.0% 0.0% Trim 44 7 67 118 Miscellaneous Offences 0.1% 0.2% 0.1% Wicklow 38 24 53 115 Kidnapping 0.1% 0.1% 0.0% Monaghan 21 2 85 108 Total 100% 100% 100% Clonmel 48 2 54 104 *The percentage in the table is rounded to one decimal place and the total of the table is rounded to the Fermoy . 2 102 104 nearest 100. Nenagh 26 . 72 98 **This Total includes 4 for Temporary Release Supervision not shown in the table

58 www.probation.ie Annual Report 2019 59 Jurisdiction Breakdown of New Referrals 2019 Circuit Court Circuit Court District Total and Higher Appeals from Court 17.95% Courts District Court 9.86% Drogheda . . 92 92 63.95% Newcastlewest . . 91 91 8.17% Sligo 27 2 47 76 Carrickmacross . 9 62 71 Athlone . . 69 69 Bandon . 2 59 61 9.93% Thurles . . 61 61 0.07% Ballina . . 59 59 Virginia . . 57 57 Tralee 18 3 35 56 Roscommon 23 . 32 55 Clonakilty . 1 51 52 Gorey . . 48 48 I Referral for Probation (Pre-Sanction) I Pre-Sanction Reports to consider Arklow . . 45 45 Reports Community Service Ballinasloe . 1 43 44 I Referral for Community Service I Orders without prior report Macroom . . 43 43 Reports I Family Conference Tipperary 1 . 41 42 Bantry . 4 32 36 Cashel . . 36 36 Dungarvan . 1 33 34 Breakdown of Court Orders (2019) Tuam . . 34 34 Castlerea . . 34 34 Youghal . 1 32 33 32.22% 8.38% Loughrea . . 29 29 12.33% Ardee . . 28 28 Skibbereen . 5 20 25 Carrick-On-Shannon 6 2 16 24 0.66% Athy . . 24 24 9.18% Donegal 8 2 10 20 Killaloe . . 18 18 0.14% Killarney 1 4 12 17 Kilrush . . 16 16 Westport . . 15 15 26.27% 20.00% Kinsale . . 14 14 Kilcock . . 14 14 Buncrana . 1 12 13 I Orders for Supervision during year I Fully Suspended Sentence with Supervision Clifden . . 11 11 (Probation Orders) I Part Suspended Sentence Supervision An Clochán Liath (Dungloe) . . 10 10 I Orders for Supervision During Deferment Orders Overall Total 1,825 487 8,262 10,574 of Penalty I Post Release Supervision Orders Made All other District Courts have made 10 or less referrals in 2019. The total figures include all referrals, I Community Service Orders I Other Orders some not shown in table.

60 www.probation.ie Annual Report 2019 61 Jurisdiction Breakdown of New Referrals 2019 Circuit Court Circuit Court District Total and Higher Appeals from Court 17.95% Courts District Court 9.86% Drogheda . . 92 92 63.95% Newcastlewest . . 91 91 8.17% Sligo 27 2 47 76 Carrickmacross . 9 62 71 Athlone . . 69 69 Bandon . 2 59 61 9.93% Thurles . . 61 61 0.07% Ballina . . 59 59 Virginia . . 57 57 Tralee 18 3 35 56 Roscommon 23 . 32 55 Clonakilty . 1 51 52 Gorey . . 48 48 I Referral for Probation (Pre-Sanction) I Pre-Sanction Reports to consider Arklow . . 45 45 Reports Community Service Ballinasloe . 1 43 44 I Referral for Community Service I Orders without prior report Macroom . . 43 43 Reports I Family Conference Tipperary 1 . 41 42 Bantry . 4 32 36 Cashel . . 36 36 Dungarvan . 1 33 34 Breakdown of Court Orders (2019) Tuam . . 34 34 Castlerea . . 34 34 Youghal . 1 32 33 32.22% 8.38% Loughrea . . 29 29 12.33% Ardee . . 28 28 Skibbereen . 5 20 25 Carrick-On-Shannon 6 2 16 24 0.66% Athy . . 24 24 9.18% Donegal 8 2 10 20 Killaloe . . 18 18 0.14% Killarney 1 4 12 17 Kilrush . . 16 16 Westport . . 15 15 26.27% 20.00% Kinsale . . 14 14 Kilcock . . 14 14 Buncrana . 1 12 13 I Orders for Supervision during year I Fully Suspended Sentence with Supervision Clifden . . 11 11 (Probation Orders) I Part Suspended Sentence Supervision An Clochán Liath (Dungloe) . . 10 10 I Orders for Supervision During Deferment Orders Overall Total 1,825 487 8,262 10,574 of Penalty I Post Release Supervision Orders Made All other District Courts have made 10 or less referrals in 2019. The total figures include all referrals, I Community Service Orders I Other Orders some not shown in table.

60 www.probation.ie Annual Report 2019 61 Trend of Offender Assessment Reports Requested New Referrals (Young Persons) 2019 2015 to 2019

95.24% 2.23% 8,000 1.04% 7,000

6,000 4.76% 5,000 0.45% 4,000

3,000 1.04% 2,000

1,000

0 I Referral for Probation (Pre-Sanction) Reports Pre-Sanction Reports Community Service Pre-Sanction Reports Direct Supervision I Orders without prior report Reports / Community Service I Family Conference I 2015 I 2016 I 2017 I 2018 I 2019 I Referral for Community Service Reports I Pre-Sanction Reports to consider Community Service

Trend of Orders Made by Year 2015 to 2019 Court Orders (Young Persons) 2019 3,000

2,500 43.72% 1.89%

2,000 2.76%

1,500 3.44%

2.75% 1,000

500 47.33% 0.86% 0 Probation Orders/ Supervision During Community Service Part Suspended Fully Suspended Deferment of Penalty Orders Sentence I Probation Orders sentences Supervision Orders I Community Service Orders I Part Suspended Sentence Supervision Orders Made I 2015 I 2016 I 2017 I 2018 I 2019 I Orders for Supervision During Deferment of Penalty I Fully Suspended Sentence with Supervision I Detention & Supervision Orders

62 www.probation.ie Annual Report 2019 63 Trend of Offender Assessment Reports Requested New Referrals (Young Persons) 2019 2015 to 2019

95.24% 2.23% 8,000 1.04% 7,000

6,000 4.76% 5,000 0.45% 4,000

3,000 1.04% 2,000

1,000

0 I Referral for Probation (Pre-Sanction) Reports Pre-Sanction Reports Community Service Pre-Sanction Reports Direct Supervision I Orders without prior report Reports / Community Service I Family Conference I 2015 I 2016 I 2017 I 2018 I 2019 I Referral for Community Service Reports I Pre-Sanction Reports to consider Community Service

Trend of Orders Made by Year 2015 to 2019 Court Orders (Young Persons) 2019 3,000

2,500 43.72% 1.89%

2,000 2.76%

1,500 3.44%

2.75% 1,000

500 47.33% 0.86% 0 Probation Orders/ Supervision During Community Service Part Suspended Fully Suspended Deferment of Penalty Orders Sentence I Probation Orders sentences Supervision Orders I Community Service Orders I Part Suspended Sentence Supervision Orders Made I 2015 I 2016 I 2017 I 2018 I 2019 I Orders for Supervision During Deferment of Penalty I Fully Suspended Sentence with Supervision I Detention & Supervision Orders

62 www.probation.ie Annual Report 2019 63 Distribution of Probation Orders made in 2019 Trend of Offender Assessment Reports Requested (Young Persons) 1400 2015 to 2019

900 1200

800 1000 700

600 800

500 600 400

300 400 Number of Probation Orders 200 200 100 0 0 Pre-Sanction Reports Community Service Reports Pre-Sanction Reports / <6 6 7-11 12 13-18 19-24 >24 Community Service Number of Months I 2015 I 2016 I 2017 I 2018 I 2019

Distribution of Community Service Orders made in 2019

Trend of Orders Made by Year (Young Persons) 2015-2019 700

450 600 400 350 500 300 250 400 200 150 300 100 50 200 0 Probation Orders/ Orders for Community Family Part Suspended Number of Community Service Orders 100 Fully Suspended Supervision Service Orders Conference Sentence Sentences During Deferment Supervision 0 of Penalty Orders <40 40-70 71-100 101-130 131-160 161-190 191-220 221-240

I 2015 I 2016 I 2017 I 2018 I 2019 Number of CSO Hours

64 www.probation.ie Annual Report 2019 65 Distribution of Probation Orders made in 2019 Trend of Offender Assessment Reports Requested (Young Persons) 1400 2015 to 2019

900 1200

800 1000 700

600 800

500 600 400

300 400 Number of Probation Orders 200 200 100 0 0 Pre-Sanction Reports Community Service Reports Pre-Sanction Reports / <6 6 7-11 12 13-18 19-24 >24 Community Service Number of Months I 2015 I 2016 I 2017 I 2018 I 2019

Distribution of Community Service Orders made in 2019

Trend of Orders Made by Year (Young Persons) 2015-2019 700

450 600 400 350 500 300 250 400 200 150 300 100 50 200 0 Probation Orders/ Orders for Community Family Part Suspended Number of Community Service Orders 100 Fully Suspended Supervision Service Orders Conference Sentence Sentences During Deferment Supervision 0 of Penalty Orders <40 40-70 71-100 101-130 131-160 161-190 191-220 221-240

I 2015 I 2016 I 2017 I 2018 I 2019 Number of CSO Hours

64 www.probation.ie Annual Report 2019 65 New Referrals by County in 2019 per 100,000 residents Probation Orders by County in 2019 per 100,000 residents

Referrals per 100k residents Probations Orders per 100k residents I 050-100 I 250-300

I 100-150 I 300-350 I 0-20 I 60-80 I 150-200 I 350-400 I 20-40 I 80-100 I 200-250 I 40-60

450 120

400 100 350

300 80

250 60 200

150 40

Referrals per 100K residents Referrals 100 20 50 Probation Service Orders per 100K residents

0 0

Cork Sligo Sligo LaoisLouth Offaly Clare Mayo Meath Kerry Dublin Cork Clare Louth LaoisOffaly CavanMayo Kerry CarlowCavan Dublin Galway Kildare Leitrim Carlow GalwayKildare Meath Leitrim Longford Limerick Kilkenny Wicklow Wexford Donegal Limerick KilkennyLongford Wexford Wicklow Donegal Waterford Monaghan Tipperary Waterford Tipperary Monaghan Westmeath Roscommon Westmeath Roscommon

66 www.probation.ie Annual Report 2019 67 New Referrals by County in 2019 per 100,000 residents Probation Orders by County in 2019 per 100,000 residents

Referrals per 100k residents Probations Orders per 100k residents I 050-100 I 250-300

I 100-150 I 300-350 I 0-20 I 60-80 I 150-200 I 350-400 I 20-40 I 80-100 I 200-250 I 40-60

450 120

400 100 350

300 80

250 60 200

150 40

Referrals per 100K residents Referrals 100 20 50 Probation Service Orders per 100K residents

0 0

Cork Sligo Sligo LaoisLouth Offaly Clare Mayo Meath Kerry Dublin Cork Clare Louth LaoisOffaly CavanMayo Kerry CarlowCavan Dublin Galway Kildare Leitrim Carlow GalwayKildare Meath Leitrim Longford Limerick Kilkenny Wicklow Wexford Donegal Limerick KilkennyLongford Wexford Wicklow Donegal Waterford Monaghan Tipperary Waterford Tipperary Monaghan Westmeath Roscommon Westmeath Roscommon

66 www.probation.ie Annual Report 2019 67 Community Service Orders by County in 2019 per 100,000 residents

SECTION 7

C.S. Orders per 100k residents

I 01-20 I 100-120 Appendices I 20-40 I 160-180 I 40-60 I 200-220 I 60-80 I 220-240 I 80-100

250

200

150

100

50 Probation Service Orders per 100K residents

0

Sligo Cavan Cork Louth Laois MayoClare Kerry Carlow Offaly Galway Dublin LeitrimMeath Kildare Longford Limerick Kilkenny DonegalWicklow Wexford Monaghan Waterford Tipperary Westmeath Roscommon

68 www.probation.ie Annual Report 2019 69 Community Service Orders by County in 2019 per 100,000 residents

SECTION 7

C.S. Orders per 100k residents

I 01-20 I 100-120 Appendices I 20-40 I 160-180 I 40-60 I 200-220 I 60-80 I 220-240 I 80-100

250

200

150

100

50 Probation Service Orders per 100K residents

0

Sligo Cavan Cork Louth Laois MayoClare Kerry Carlow Offaly Galway Dublin LeitrimMeath Kildare Longford Limerick Kilkenny DonegalWicklow Wexford Monaghan Waterford Tipperary Westmeath Roscommon

68 www.probation.ie Annual Report 2019 69 the offence committed and its implications for Family Conference is to divert the young person Glossary of Terms public safety, helping the offender to see the past who has accepted responsibility for his/her offending behaviour as a problem, identify risk behaviour from court, conviction and custody, Assessment hours work. Any Order made must be completed factors and develop strategies and supports to and from committing further offences. Probation Officers deliver an offender within a year. Community Service is a direct ensure there is no repeat offending. assessment service to courts to assist in alternative to a prison sentence and an Order Action Taken in Cases Of Non- sentencing decisions, particularly where will only be made by the Judge where a custodial Conditional Suspended or Part- Compliance With Court Orders sentence has first been considered. probation supervision or community service is Suspended Sentences In cases where offenders on supervision fail being considered. There are two main types of Judges can deal with a case by way of a to comply with the terms of any of the above Community Return offender assessment report: suspended or part-suspended sentence with supervision orders, they are returned to the The Community Return Programme is an conditions of probation supervision. This means relevant court to face the consequences. This Pre-Sanction Report (PSR) incentivised scheme introduced in line with the Judge may: can include imposition of an alternative penalty, These are also known as ‘probation reports’, the recommendations of the Thornton Hall up to and including a custodial sentence. assessing suitability for a community sanction Project Review Group which provides for earned L Issue a prison sentence of a number of and issues relevant to reducing reoffending. temporary release under which offenders months or years; and Joint Agency Response To Crime Building on the findings of structured risk who are assessed by the Irish Prison Service L Suspend all or part of the sentence for a (J-ARC) are offered early temporary release in return period of time, conditional on the offender assessment, probation reports outline the J-ARC is a joint strategy developed and agreed for supervised community service. Officers remaining under the supervision of a underlying factors in the offending behaviour, by An Garda Síochána, the Probation Service of the Probation Service assess offenders as Probation Officer for the specified time for the offender’s attitude to the crime and and the Irish Prison Service in 2015. It aims to to suitability and motivation to complete the which the custodial sentence is suspended. motivation to change, and action to be taken to provide a strengthened and visible inter agency help prevent further offending. community work. Supervised Temporary Release approach in the management of identified recidivist offenders in order to reduce crime and The scheme is applicable to suitably assessed The Probation Service supervises some Community Service Report (CSR) increase public safety. prisoners who are serving sentences of more prisoners on temporary release from custody (as These reports assess suitability of an offender than one and less than eight years. Those provided for in the Criminal Justice Act, 1960 to do unpaid work in the community instead of SORAM participating are granted renewable temporary and the Criminal Justice (Temporary Release going to prison. release having served at, or after, the 50% stage of Prisoners) Act, 2003) in the community with The Sex Offender Risk Assessment and of their sentence with a condition of their release specific conditions aimed at helping with their Management (SORAM) model is a structured Supervision to undertake community service supervised by reintegration in the community and to avoid system for sharing information and expertise Probation Orders the Probation Service. further offending. Life sentence prisoners on on those offenders subject to supervision Probation Orders are one of a range of options release in the community are obliged to co- requirements of the courts, and Garda open to courts when sentencing individuals Supervision During Deferment of operate and comply with Probation Service notification under the legislation, and managed found guilty of criminal behaviour. Offenders Penalty supervision as a condition of temporary release. on a multi-agency basis. give an undertaking to the court that they will be Supervision during deferment of penalty is a Such prisoners, in the normal course, remain of good behaviour; avoid further crime; adhere judicial practice whereby the court does not subject to supervision for the remainder of their OFFENDER SUPERVISION to the conditions of the order and to follow the proceed to determine the appropriate penalty lives. FRAMEWORK (OSF): directions of a supervising Probation Officer, but instead postpones the decision to a further The Offender Supervision Framework, designed who will monitor and help them to stay out of date, on condition that the offender complies Family Conferencing in 2019, describes the model and methods used further trouble. with the supervision of a Probation Officer and In addition to the above, there are a variety of by the Irish Probation Service with clients, from avoids reoffending. disposals managed by the Probation Service the initial point of engagement until contact is Community Service Orders specific to young persons who offend, as outlined completed. It draws on “what works” and “who Instead of a prison sentence, convicted offenders Post Release Supervision under the Children Act 2001, as amended. works” principles and desistance theories. over 16 years of age may, instead, be given the Under the Sex Offenders Act, 2001, Judges can These include Family Conferencing. A Family opportunity by the court to perform unpaid sentence sex offenders to a period of probation Conference is based on principles of restorative It is underpinned by research and empirical work for the community. The legislation for supervision following their release from prison. justice which, in essence, means healing the evidence. Community Service Orders allows a Judge to Such offenders are monitored closely. During harm done to victims, while holding the offender sentence an offender to between 40 and 240 supervision, the Probation Officer focuses on accountable for his or her actions. The aim of the

70 www.probation.ie Annual Report 2019 71 the offence committed and its implications for Family Conference is to divert the young person Glossary of Terms public safety, helping the offender to see the past who has accepted responsibility for his/her offending behaviour as a problem, identify risk behaviour from court, conviction and custody, Assessment hours work. Any Order made must be completed factors and develop strategies and supports to and from committing further offences. Probation Officers deliver an offender within a year. Community Service is a direct ensure there is no repeat offending. assessment service to courts to assist in alternative to a prison sentence and an Order Action Taken in Cases Of Non- sentencing decisions, particularly where will only be made by the Judge where a custodial Conditional Suspended or Part- Compliance With Court Orders sentence has first been considered. probation supervision or community service is Suspended Sentences In cases where offenders on supervision fail being considered. There are two main types of Judges can deal with a case by way of a to comply with the terms of any of the above Community Return offender assessment report: suspended or part-suspended sentence with supervision orders, they are returned to the The Community Return Programme is an conditions of probation supervision. This means relevant court to face the consequences. This Pre-Sanction Report (PSR) incentivised scheme introduced in line with the Judge may: can include imposition of an alternative penalty, These are also known as ‘probation reports’, the recommendations of the Thornton Hall up to and including a custodial sentence. assessing suitability for a community sanction Project Review Group which provides for earned L Issue a prison sentence of a number of and issues relevant to reducing reoffending. temporary release under which offenders months or years; and Joint Agency Response To Crime Building on the findings of structured risk who are assessed by the Irish Prison Service L Suspend all or part of the sentence for a (J-ARC) are offered early temporary release in return period of time, conditional on the offender assessment, probation reports outline the J-ARC is a joint strategy developed and agreed for supervised community service. Officers remaining under the supervision of a underlying factors in the offending behaviour, by An Garda Síochána, the Probation Service of the Probation Service assess offenders as Probation Officer for the specified time for the offender’s attitude to the crime and and the Irish Prison Service in 2015. It aims to to suitability and motivation to complete the which the custodial sentence is suspended. motivation to change, and action to be taken to provide a strengthened and visible inter agency help prevent further offending. community work. Supervised Temporary Release approach in the management of identified recidivist offenders in order to reduce crime and The scheme is applicable to suitably assessed The Probation Service supervises some Community Service Report (CSR) increase public safety. prisoners who are serving sentences of more prisoners on temporary release from custody (as These reports assess suitability of an offender than one and less than eight years. Those provided for in the Criminal Justice Act, 1960 to do unpaid work in the community instead of SORAM participating are granted renewable temporary and the Criminal Justice (Temporary Release going to prison. release having served at, or after, the 50% stage of Prisoners) Act, 2003) in the community with The Sex Offender Risk Assessment and of their sentence with a condition of their release specific conditions aimed at helping with their Management (SORAM) model is a structured Supervision to undertake community service supervised by reintegration in the community and to avoid system for sharing information and expertise Probation Orders the Probation Service. further offending. Life sentence prisoners on on those offenders subject to supervision Probation Orders are one of a range of options release in the community are obliged to co- requirements of the courts, and Garda open to courts when sentencing individuals Supervision During Deferment of operate and comply with Probation Service notification under the legislation, and managed found guilty of criminal behaviour. Offenders Penalty supervision as a condition of temporary release. on a multi-agency basis. give an undertaking to the court that they will be Supervision during deferment of penalty is a Such prisoners, in the normal course, remain of good behaviour; avoid further crime; adhere judicial practice whereby the court does not subject to supervision for the remainder of their OFFENDER SUPERVISION to the conditions of the order and to follow the proceed to determine the appropriate penalty lives. FRAMEWORK (OSF): directions of a supervising Probation Officer, but instead postpones the decision to a further The Offender Supervision Framework, designed who will monitor and help them to stay out of date, on condition that the offender complies Family Conferencing in 2019, describes the model and methods used further trouble. with the supervision of a Probation Officer and In addition to the above, there are a variety of by the Irish Probation Service with clients, from avoids reoffending. disposals managed by the Probation Service the initial point of engagement until contact is Community Service Orders specific to young persons who offend, as outlined completed. It draws on “what works” and “who Instead of a prison sentence, convicted offenders Post Release Supervision under the Children Act 2001, as amended. works” principles and desistance theories. over 16 years of age may, instead, be given the Under the Sex Offenders Act, 2001, Judges can These include Family Conferencing. A Family opportunity by the court to perform unpaid sentence sex offenders to a period of probation Conference is based on principles of restorative It is underpinned by research and empirical work for the community. The legislation for supervision following their release from prison. justice which, in essence, means healing the evidence. Community Service Orders allows a Judge to Such offenders are monitored closely. During harm done to victims, while holding the offender sentence an offender to between 40 and 240 supervision, the Probation Officer focuses on accountable for his or her actions. The aim of the

70 www.probation.ie Annual Report 2019 71 Appendix A

STATEMENT ON THE PROBATION SERVICE SYSTEM OF INTERNAL CONTROL Justice and Equality provides a Human Review of Effectiveness Scope of Responsibility As the Probation Service falls under the Resource Management Service not limited The Probation Service in monitoring and I along with senior management acknowledge Justice Vote (Vote 24), the Department’s Audit to recruitment involving employee relations, reviewing the effectiveness of its risk responsibility for ensuring that an effective Committee supports the Probation Service in workforce development, performance management and control procedures is informed system of internal control is maintained and order to provide oversight, ensuring that the management and liaison with (HR) shared by the reports of the Department’s Internal operated. This responsibility takes account of interests of Government and other stakeholders services. Audit Unit and the reports and comments of the requirements of the Code of Practice for the are protected in relation to business and the Comptroller and Auditor General. The Ongoing Monitoring & Review Department of Justice and Equality Internal Governance of State Bodies (2016). financial reporting and internal control. Formal procedures are in place for monitoring Audit Unit applied a rotation system therefore control processes and control deficiencies are an annual audit of the Probation Service was not Purpose of the System of Internal Control Risk and Control Framework communicated to those responsible for taking The system of internal control can provide only The Probation Service has its own Risk conducted in 2019. corrective action and to management, where reasonable and not absolute assurance that Management Policy in place, which is aligned relevant, in a timely manner. I can confirm that assets are safeguarded, transactions authorised with the Department of Justice and Equality’s Internal Control Issues the following ongoing monitoring systems are in and properly recorded, and that material errors policy. This Risk Management System identifies None. place: or irregularities are either prevented or would and reports key risks and management actions DPER Public Spending Code be detected in a timely manner. Maintaining being taken to address and, to the extent L Key risks are related controls have been the system of internal controls is a continuous possible, to mitigate these risks. A Risk Register I confirm that the appropriate requirements identified and processes have been put in of the Department of Public Expenditure and process and the system and its effectiveness are is in place. The register is reviewed and updated place to monitor the operation of those kept under ongoing review. by the senior management. The outcome of Reform‘s Public Spending Code are being key controls and reports any identified complied with. these assessments is used to plan and allocate deficiencies The system of internal control, which accords resources to ensure risks are managed to an L There is an appropriate budgeting system with guidance issued by the Department of Ita Burke acceptable level. with an annual budget which is kept under Public Expenditure and Reform, has been in Acting Director review by the Probation Service’s senior place in the Probation Service for the year ended I confirm that a control environment containing management team 31 December 2019. the following elements is in place: L There are regular reviews by the Probation Service’s senior management team of L Financial responsibilities have been assigned Capacity to Handle Risk periodic and annual financial reports which There is a non-statutory Senior Management at management level with corresponding indicate financial performance against Team (Executive Leadership Team) in place, accountability forecasts which comprises the Director, Deputy Directors, L A budgeting system with an annual budget L Reporting arrangements have been Assistant Director and the Accountant. Any which is kept under review by senior established at all levels where responsibility major strategic matters, which arise for the management for financial management has been assigned Probation Service, are considered by this L Formal procedures have been established L Audits of financial and other controls are Team, which meets monthly. The Department’s for reporting significant control failures and carried out by the Department’s Internal Internal Audit Unit provides support to the ensuring appropriate corrective action Audit Unit. Probation Service in monitoring and reviewing L There are systems aimed at ensuring the effectiveness of its arrangements for the security of the information and Procurement governance, risk management and internal communication technology systems, the IM & The Probation Service ensures that there is an control. I have put procedures in place to ensure T Division of the Department of Justice and appropriate focus on good practice in purchasing the reports of the Internal Audit function are Equality provide the Probation Service with and that procedures are in place to ensure followed up. ICT services through the Managed Service. compliance with all relevant guidelines and L The HR Division of the Department of procurement policy.

72 www.probation.ie Annual Report 2019 73 Appendix A

STATEMENT ON THE PROBATION SERVICE SYSTEM OF INTERNAL CONTROL Justice and Equality provides a Human Review of Effectiveness Scope of Responsibility As the Probation Service falls under the Resource Management Service not limited The Probation Service in monitoring and I along with senior management acknowledge Justice Vote (Vote 24), the Department’s Audit to recruitment involving employee relations, reviewing the effectiveness of its risk responsibility for ensuring that an effective Committee supports the Probation Service in workforce development, performance management and control procedures is informed system of internal control is maintained and order to provide oversight, ensuring that the management and liaison with (HR) shared by the reports of the Department’s Internal operated. This responsibility takes account of interests of Government and other stakeholders services. Audit Unit and the reports and comments of the requirements of the Code of Practice for the are protected in relation to business and the Comptroller and Auditor General. The Ongoing Monitoring & Review Department of Justice and Equality Internal Governance of State Bodies (2016). financial reporting and internal control. Formal procedures are in place for monitoring Audit Unit applied a rotation system therefore control processes and control deficiencies are an annual audit of the Probation Service was not Purpose of the System of Internal Control Risk and Control Framework communicated to those responsible for taking The system of internal control can provide only The Probation Service has its own Risk conducted in 2019. corrective action and to management, where reasonable and not absolute assurance that Management Policy in place, which is aligned relevant, in a timely manner. I can confirm that assets are safeguarded, transactions authorised with the Department of Justice and Equality’s Internal Control Issues the following ongoing monitoring systems are in and properly recorded, and that material errors policy. This Risk Management System identifies None. place: or irregularities are either prevented or would and reports key risks and management actions DPER Public Spending Code be detected in a timely manner. Maintaining being taken to address and, to the extent L Key risks are related controls have been the system of internal controls is a continuous possible, to mitigate these risks. A Risk Register I confirm that the appropriate requirements identified and processes have been put in of the Department of Public Expenditure and process and the system and its effectiveness are is in place. The register is reviewed and updated place to monitor the operation of those kept under ongoing review. by the senior management. The outcome of Reform‘s Public Spending Code are being key controls and reports any identified complied with. these assessments is used to plan and allocate deficiencies The system of internal control, which accords resources to ensure risks are managed to an L There is an appropriate budgeting system with guidance issued by the Department of Ita Burke acceptable level. with an annual budget which is kept under Public Expenditure and Reform, has been in Acting Director review by the Probation Service’s senior place in the Probation Service for the year ended I confirm that a control environment containing management team 31 December 2019. the following elements is in place: L There are regular reviews by the Probation Service’s senior management team of L Financial responsibilities have been assigned Capacity to Handle Risk periodic and annual financial reports which There is a non-statutory Senior Management at management level with corresponding indicate financial performance against Team (Executive Leadership Team) in place, accountability forecasts which comprises the Director, Deputy Directors, L A budgeting system with an annual budget L Reporting arrangements have been Assistant Director and the Accountant. Any which is kept under review by senior established at all levels where responsibility major strategic matters, which arise for the management for financial management has been assigned Probation Service, are considered by this L Formal procedures have been established L Audits of financial and other controls are Team, which meets monthly. The Department’s for reporting significant control failures and carried out by the Department’s Internal Internal Audit Unit provides support to the ensuring appropriate corrective action Audit Unit. Probation Service in monitoring and reviewing L There are systems aimed at ensuring the effectiveness of its arrangements for the security of the information and Procurement governance, risk management and internal communication technology systems, the IM & The Probation Service ensures that there is an control. I have put procedures in place to ensure T Division of the Department of Justice and appropriate focus on good practice in purchasing the reports of the Internal Audit function are Equality provide the Probation Service with and that procedures are in place to ensure followed up. ICT services through the Managed Service. compliance with all relevant guidelines and L The HR Division of the Department of procurement policy.

72 www.probation.ie Annual Report 2019 73 Organisational Chart

Director Regional Map Vivian Geiran

DL

Business Support & Corporate Affairs Operations Development Ita Burke Una Doyle Northern Ailish Glennon Deputy Director Deputy Director Ireland Deputy Director

Assistant Principal Assistant Principal MN Community Based Corporate Services SO Organisations LM CN Assistant Principal Accountant LH Assistant Director Assistant Principal Assistant Principal Assistant Principal Human Resources Finance MO Research Information Unit Probation Officer Probation Officer RN South West Midlands & South LD Assistant Principal Statistician East MH Learning and Information & Assistant Principal Development Unit Statistics Higher Executive Assistant Principal WH ND Probation Officer Officers Probation Officer Dublin North, North Dublin South & East & Community Wicklow G Service SD Executive OY KE Officers Assistant Principal Assistant Principal WW Senior Probation Higher Executive Probation Officer Probation Officer LS Officers Officers Prisons, Risk and Restorative Justice Resettlement and Victims Services CE

Probation Executive Clerical Clerical TN Officers Officers Officers Officers Assistant Principal Assistant Principal CW Probation Officer Probation Officer West, North West & Young Persons Westmeath Probation KK LK WX TS Clerical Officers

Senior Probation KY W Officers C

Probation Officers

Clerical Community Service Officers Supervisors

74 www.probation.ie Annual Report 2019 75 Organisational Chart

Director Regional Map Vivian Geiran

DL

Business Support & Corporate Affairs Operations Development Ita Burke Una Doyle Northern Ailish Glennon Deputy Director Deputy Director Ireland Deputy Director

Assistant Principal Assistant Principal MN Community Based Corporate Services SO Organisations LM CN Assistant Principal Accountant LH Assistant Director Assistant Principal Assistant Principal Assistant Principal Human Resources Finance MO Research Information Unit Probation Officer Probation Officer RN South West Midlands & South LD Assistant Principal Statistician East MH Learning and Information & Assistant Principal Development Unit Statistics Higher Executive Assistant Principal WH ND Probation Officer Officers Probation Officer Dublin North, North Dublin South & East & Community Wicklow G Service SD Executive OY KE Officers Assistant Principal Assistant Principal WW Senior Probation Higher Executive Probation Officer Probation Officer LS Officers Officers Prisons, Risk and Restorative Justice Resettlement and Victims Services CE

Probation Executive Clerical Clerical TN Officers Officers Officers Officers Assistant Principal Assistant Principal CW Probation Officer Probation Officer West, North West & Young Persons Westmeath Probation KK LK WX TS Clerical Officers

Senior Probation KY W Officers C

Probation Officers

Clerical Community Service Officers Supervisors

74 www.probation.ie Annual Report 2019 75 Main Probation Community Based Organisations Service Delivery In receipt of funding support through the 18) Coolmine Therapeutic Community, Ashleigh Probation Service House, Damastown Walk, Damastown, Dublin 15 Locations 2019 1) Adventure Sports Project (YPP), School on 19) Cork Alliance Centre, Robert Scott House, 6 Stilts, Rutland Street, Dublin 1 Patrick’s Quay, Cork City, Co Cork (Probation Service Offices, 2) Aftercare Recovery Group, 48 Seville Place, 20) Cornmarket Project – Wexford Local Prisons and Court Offices) Dublin 1 Development, Old County Hall, Spawell 3) Aiséirí Cahir, Townspark, Cahir, Co Road, Wexford, Co Wexford Tipperary 21) Cox’s Demesne (YPP), The House, 15-16 4) Aiséirí Wexford, Roxborough, Wexford, Co. Oakland Park, Dundalk, Co Louth Wexford 22) Crinan, 72 Sean McDermott Street, Dublin 1 5) Aislinn (YPP), Ballyragget, Co Kilkenny 23) Carlow Regional Youth Services, 6) Ana Liffey Project, 48 Middle Abbey Street, Montgomery House, Athy Road, Carlow. Dublin 1 24) Cuan Mhuire Athy, Milltown, Athy, Co. 7) Athy Alternative Project, Community Kildare Service Centre, Nelson Street, Athy, Co 25) Cuan Mhuire Bruree, Bruree, Co Limerick Kildare 26) Cuan Mhuire Coolarne, Coolarne, 8) Ballinasloe Training Workshop, Canal Turloughmore, Athenry, Co Galway House, Harbour Road, Ballinasloe, Co 27) Cuan Mhuire Farnanes, Merri Heits, Galway Farnanes, Co Cork 9) Ballymun Youth Action Project, Horizons 28) Daughters of Charity Community Services Centre, Balcurris Road, Ballymun, Dublin (YPP), 8/9 Henrietta Street, Dublin 1 10) Ballyrunners, Ballymun Town Centre, 29) Dóchas don Óige (YPP), Liosban Industrial Ballymun, Dublin 11. Estate, Tuam Road, Galway, Co Galway 11) Bridge Project, Unit 3, 131-133 Francis 30) Fellowship House, Spur Hill, Doughcloyne, Street, Dublin 8 Togher, Cork City, Co Cork 12) Bushypark (Clarecare), Bushypark 31) Fusion CPL, Cherry Orchard Health Centre, Treatment Centre, Bushypark, Ennis, Co Cherry Orchard Grove, Ballyfermot, Dublin Clare 10 13) Candle Community Trust (YPP), PO Box 32) GROW, National Support Office, 6 Forrest 1145, Lynch’s Lane, Ballyfermot, Dublin 10 Mews, Forrest Road, Swords, Co Dublin 14) Care After Prison, 56 Aungier Street, Dublin 33) Guild of St Philip Neri, St Vincent De Paul, 2. 91-92 Sean McDermott Street, Dublin 15) Céim ar Chéim (YPP), Moyross Youth 34) Kerry Adolescent Counselling (YPP), Academy, The Bays, Knockalisheen, Balloonagh, Tralee, Co Kerry Moyross, Co Limerick 35) Kilkenny Employment for Youth, Garden 16) Céim Eile (Aiseiri), 1 Glencarra, Ballybeg, Row, Off High Street, Kilkenny, Co Kilkenny Waterford, Co Waterford Probation Service Offices 36) IASIO (Linkage Programme), Block 3, Grove 17) Churchfield Community Trust, 107-109 Court, Grove Road, Blanchardstown, Dublin Knockfree Avenue, Churchfield, Cork City, Probation Service Contact Offices 15. Co Cork Prisons and Court Offices

76 www.probation.ie Annual Report 2019 77 Main Probation Community Based Organisations Service Delivery In receipt of funding support through the 18) Coolmine Therapeutic Community, Ashleigh Probation Service House, Damastown Walk, Damastown, Dublin 15 Locations 2019 1) Adventure Sports Project (YPP), School on 19) Cork Alliance Centre, Robert Scott House, 6 Stilts, Rutland Street, Dublin 1 Patrick’s Quay, Cork City, Co Cork (Probation Service Offices, 2) Aftercare Recovery Group, 48 Seville Place, 20) Cornmarket Project – Wexford Local Prisons and Court Offices) Dublin 1 Development, Old County Hall, Spawell 3) Aiséirí Cahir, Townspark, Cahir, Co Road, Wexford, Co Wexford Tipperary 21) Cox’s Demesne (YPP), The House, 15-16 4) Aiséirí Wexford, Roxborough, Wexford, Co. Oakland Park, Dundalk, Co Louth Wexford 22) Crinan, 72 Sean McDermott Street, Dublin 1 5) Aislinn (YPP), Ballyragget, Co Kilkenny 23) Carlow Regional Youth Services, 6) Ana Liffey Project, 48 Middle Abbey Street, Montgomery House, Athy Road, Carlow. Dublin 1 24) Cuan Mhuire Athy, Milltown, Athy, Co. 7) Athy Alternative Project, Community Kildare Service Centre, Nelson Street, Athy, Co 25) Cuan Mhuire Bruree, Bruree, Co Limerick Kildare 26) Cuan Mhuire Coolarne, Coolarne, 8) Ballinasloe Training Workshop, Canal Turloughmore, Athenry, Co Galway House, Harbour Road, Ballinasloe, Co 27) Cuan Mhuire Farnanes, Merri Heits, Galway Farnanes, Co Cork 9) Ballymun Youth Action Project, Horizons 28) Daughters of Charity Community Services Centre, Balcurris Road, Ballymun, Dublin (YPP), 8/9 Henrietta Street, Dublin 1 10) Ballyrunners, Ballymun Town Centre, 29) Dóchas don Óige (YPP), Liosban Industrial Ballymun, Dublin 11. Estate, Tuam Road, Galway, Co Galway 11) Bridge Project, Unit 3, 131-133 Francis 30) Fellowship House, Spur Hill, Doughcloyne, Street, Dublin 8 Togher, Cork City, Co Cork 12) Bushypark (Clarecare), Bushypark 31) Fusion CPL, Cherry Orchard Health Centre, Treatment Centre, Bushypark, Ennis, Co Cherry Orchard Grove, Ballyfermot, Dublin Clare 10 13) Candle Community Trust (YPP), PO Box 32) GROW, National Support Office, 6 Forrest 1145, Lynch’s Lane, Ballyfermot, Dublin 10 Mews, Forrest Road, Swords, Co Dublin 14) Care After Prison, 56 Aungier Street, Dublin 33) Guild of St Philip Neri, St Vincent De Paul, 2. 91-92 Sean McDermott Street, Dublin 15) Céim ar Chéim (YPP), Moyross Youth 34) Kerry Adolescent Counselling (YPP), Academy, The Bays, Knockalisheen, Balloonagh, Tralee, Co Kerry Moyross, Co Limerick 35) Kilkenny Employment for Youth, Garden 16) Céim Eile (Aiseiri), 1 Glencarra, Ballybeg, Row, Off High Street, Kilkenny, Co Kilkenny Waterford, Co Waterford Probation Service Offices 36) IASIO (Linkage Programme), Block 3, Grove 17) Churchfield Community Trust, 107-109 Court, Grove Road, Blanchardstown, Dublin Knockfree Avenue, Churchfield, Cork City, Probation Service Contact Offices 15. Co Cork Prisons and Court Offices

76 www.probation.ie Annual Report 2019 77 37) Le Chéile (YPP), 24 Tivoli Terrace South, 56) TREO, Unit 2, Block 4, Lacken Road Business Dun Laoghaire, Co. Dublin Centre, Kilbarry, Waterford 38) Matt Talbot Adolescent Services 57) Tuam Community Training Workshop, (Residential) (YPP), Rockview, 7 Trabeg Vicharschoraland, Tuam, Co Galway Lawn, Douglas, Co Cork 58) Tus Nua, Abigail Centre, Kildonan Road, 39) Matt Talbot Adolescent Day Services (YPP), Finglas, Dublin 11 Cara Lodge Residential Treatment Centre, 59) U-Casadh Project, Solas Building, Belmont Ahiohill, Enniskeane, Co Cork Park, Ferrybank, Co Waterford 40) Matt Talbot Community Trust, Rear of 60) Westview Day Centre (YPP), Westview Assumption Church, Kylemore Road, House, 17 Audley Place, Patricks Hill, Cork Ballyfermot, Dublin 10 61) Wexford Centre Project (YPP), Unit 7, 41) Merchants Quay Project, 24 Merchants Liberty Corner, Off James Joyce Street, Court, Merchants Quay, Dublin 8 Dublin 1 42) Pro-Social Ireland, 18 Celtic Apartments, 62) WHAD (YPP), Cherry Orchard Equine and Pearse Road, Letterkenny, Co. Donegal, F92 Training Centre, Cherry Orchard Green, YF57 Ballyfermot, Dublin 10. 43) PACE, Block 3, Grove Court, Grove Road, 63) WRENS (YPP), Kilinarden Enterprise Park, Blanchardstown, Dublin 15 Killinarden, Tallaght, Dublin 24. 44) PALLS, Unit 2, Docklands Business Park, Dock Road, Limerick City, Co Limerick 45) Restorative Justice in the Community, Annbrook Business Centre, Cleary’s Garage, Nenagh, Co Tipperary 46) Restorative Justice Services, Marshalsea Court, 23 Merchants Quay, Dublin 8. 47) SAOL Project, 58 Amiens Street, Dublin 1 48) SOLAS, 40 Marrowbone Lane, Dublin 8 49) Southill Outreach (YPP), The Factory, Southside Youthspace, Galvone Industrial Estate, Limerick, Co Limerick 50) Stepping Out Athlone, National Learning Network, Belhavel, Golden Island, Athlone, Co Westmeath 51) Tabor Lodge, Ballindeasig, Belgooly, Co Cork 52) Tallaght Probation Project, Courthouse Square, Westpark, Tallaght, Dublin 24 53) Tivoli Training Centre, 24 Tivoli Terrace South, Dun Laoghaire, Co Dublin 54) Tower Programme, Cusack House, St Mark’s Lane, Neilstown Road, Clondalkin, Dublin 22 55) TRAIL, Peter McVerry Trust, 29 Mountjoy Square, Dublin 1

78 www.probation.ie 37) Le Chéile (YPP), 24 Tivoli Terrace South, 56) TREO, Unit 2, Block 4, Lacken Road Business Dun Laoghaire, Co. Dublin Centre, Kilbarry, Waterford 38) Matt Talbot Adolescent Services 57) Tuam Community Training Workshop, (Residential) (YPP), Rockview, 7 Trabeg Vicharschoraland, Tuam, Co Galway Lawn, Douglas, Co Cork 58) Tus Nua, Abigail Centre, Kildonan Road, 39) Matt Talbot Adolescent Day Services (YPP), Finglas, Dublin 11 Cara Lodge Residential Treatment Centre, 59) U-Casadh Project, Solas Building, Belmont Ahiohill, Enniskeane, Co Cork Park, Ferrybank, Co Waterford 40) Matt Talbot Community Trust, Rear of 60) Westview Day Centre (YPP), Westview Assumption Church, Kylemore Road, House, 17 Audley Place, Patricks Hill, Cork Ballyfermot, Dublin 10 61) Wexford Centre Project (YPP), Unit 7, 41) Merchants Quay Project, 24 Merchants Liberty Corner, Off James Joyce Street, Court, Merchants Quay, Dublin 8 Dublin 1 42) Pro-Social Ireland, 18 Celtic Apartments, 62) WHAD (YPP), Cherry Orchard Equine and Pearse Road, Letterkenny, Co. Donegal, F92 Training Centre, Cherry Orchard Green, YF57 Ballyfermot, Dublin 10. 43) PACE, Block 3, Grove Court, Grove Road, 63) WRENS (YPP), Kilinarden Enterprise Park, Blanchardstown, Dublin 15 Killinarden, Tallaght, Dublin 24. 44) PALLS, Unit 2, Docklands Business Park, Dock Road, Limerick City, Co Limerick 45) Restorative Justice in the Community, Annbrook Business Centre, Cleary’s Garage, Nenagh, Co Tipperary 46) Restorative Justice Services, Marshalsea Court, 23 Merchants Quay, Dublin 8. 47) SAOL Project, 58 Amiens Street, Dublin 1 48) SOLAS, 40 Marrowbone Lane, Dublin 8 49) Southill Outreach (YPP), The Factory, Southside Youthspace, Galvone Industrial Estate, Limerick, Co Limerick 50) Stepping Out Athlone, National Learning Network, Belhavel, Golden Island, Athlone, Co Westmeath 51) Tabor Lodge, Ballindeasig, Belgooly, Co Cork 52) Tallaght Probation Project, Courthouse Square, Westpark, Tallaght, Dublin 24 53) Tivoli Training Centre, 24 Tivoli Terrace South, Dun Laoghaire, Co Dublin 54) Tower Programme, Cusack House, St Mark’s Lane, Neilstown Road, Clondalkin, Dublin 22 55) TRAIL, Peter McVerry Trust, 29 Mountjoy Square, Dublin 1

78 www.probation.ie