(DRC) INTEGRATED GOVERNANCE ACTIVITY (IGA) – QUARTERLY REPORT FY 2021 Quarter One: October 1 – December 31, 2020

DEMOCRATIC REPUBLIC OF THE CONGO (DRC) INTEGRATED GOVERNANCE ACTIVITY (IGA) – QUARTERLY REPORT FY 2021 Quarter One: October 1 – December 31, 2020

This publication was produced by IGA under Contract No. AID-660-C-17-00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

Program Title: Integrated Governance Activity (IGA)

Sponsoring USAID Office: USAID DRC

Contract Number: AID-660-C-17-00001

Contractor: DAI Global, LLC

Date of Publication: January 30, 2021

CONTENTS

ACRONYMS AND ABBREVIATIONS 2 ACTIVITY OVERVIEW / SUMMARY 3 EXECUTIVE SUMMARY 3 SUMMARY OF RESULTS TO DATE 6 EVALUATION / ASSESSMENT STATUS AND/OR PLANS 8 ACTIVITY IMPLEMENTATION PROGRESS 11 PROGRESS NARRATIVE 11 INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES 44 GENDER EQUALITY AND WOMEN’S EMPOWERMENT 44 YOUTH ENGAGEMENT 49 LOCAL CAPACITY DEVELOPMENT 50 INTEGRATION AND COLLABORATION 50 SUSTAINABILITY 52 STAKEHOLDER PARTICIPATION AND INVOLVEMENT ERROR! BOOKMARK NOT DEFINED. MANAGEMENT AND ADMINISTRATIVE ISSUES ERROR! BOOKMARK NOT DEFINED. SUBMITTED DELIVERABLES ERROR! BOOKMARK NOT DEFINED. STAFFING MATRIX ERROR! BOOKMARK NOT DEFINED. PROVINCIAL OFFICES ERROR! BOOKMARK NOT DEFINED. MONITORING, EVALUATION, AND LEARNING 55 DISCUSSION ON SELECTED INDICATORS 55 SPECIAL EVENTS FOR NEXT QUARTER 66 HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT ERROR! BOOKMARK NOT DEFINED. FINANCIAL SUMMARY 66 ANNEXES 67 ANNEX A. COMMUNICATIONS & OUTREACH MESSAGES 67 ANNEX B. TECHNICAL MATERIALS 67 ANNEX C. SUCCESS STORIES 67

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 1

ACRONYMS AND ABBREVIATIONS

Accelere Access-Reading-Accountability-Retention AMALDEFEA Association des Mamans pour la Lutte Contre la Délinquance Féminine et l’Encadrement des Enfants Abandonnés ANAPECO National Association of Parents and Pupils of the Congo (Association Nationale des parents et Elèves du Congo) CARG Conseil Agricole Rurale de Gestion (Rural Agricultural Management Advisory Group) CBO Community-based Organization CDCS Country Development Cooperation Strategy CENI National Independent Electoral Commission CNONG National Council of NGOs (Conseil National des ONG) CO Contracting Officer CODESA Comité de Développement de l’Aire de Sante (Community Health Committees) COGE Comité de Gestion (Management Committee) COP Chief of Party COPA Comité des Parents (Parents’ Committee) COPACO Confédération Paysanne au Congo) (The Peasant Confederation) COREF Comité d’Orientation de la Reforme des Finances Publiques (Financial Reform Steering Committee) CSO Civil Society Organization DCOP Deputy Chief of Party DPS Divisions Provinciales de Santé (Provincial Health Division) DRC Democratic Republic of the Congo EPSP Primary, Secondary, and Professional Education ETD Decentralized Territorial Entities FEC Federation of Enterprises of the Congo IE Impact Evaluation IGA Integrated Governance Activity IPM Minimum Personal Tax IPS Inspection Provinciale de la Santé (Provincial Health Inspectorate) LIFDED Women's League for Sustainable Development (Ligue des femmes pour le développement durable M&E Monitoring and Evaluation MEL Monitoring, Evaluation and Learning MELP Monitoring, Evaluation and Learning Plan ODEP Observatoire de la dépense publique (The Public Expenditure Observatory) PBG Programme de Bonne Gouvernance (Good Governance Program) PEA Political and Economic Analysis PICAL Participatory Institutional Capacity and Learning PIRS Performance Indicator Reference Sheets PPP Public Private Partnership TIP Trafficking in Persons USAID United States Agency for International Development

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 2

ACTIVITY OVERVIEW / SUMMARY TABLE 1: USAID IGA ACTIVITY OVERVIEW

ACTIVITY NAME: Integrated Governance Activity

January 09,2017 Activity Start Date:

January 08, 2022 Activity End Date:

Name of Prime Implementing Partner: DAI Global LLC

AID-660-C-17-00001 Contract Number:

Name of Subcontractors/Sub awardees: Geopoll, Integrity

Geographic Coverage (Provinces) Kasai Central, Kasai Oriental, Lualaba, Haut Katanga, South Kivu, territory of Walikale

Reporting Period: October 1 – December 31, 2020

EXECUTIVE SUMMARY The United States Agency for International Development Integrated Governance Activity (USAID IGA) is a five-year (2017-2022) USAID-funded activity designed to create a good governance framework and local capacity necessary for improved delivery of key services, particularly for health, education, and economic development. USAID IGA empowers a broadly inclusive set of non-governmental actors to hold public officials accountable for better services by changing the incentives of officials at all levels of government to act in the best interests of the citizenry. IGA began implementing in five provinces – Kasai Central, Kasai Oriental, Lualaba, Haut Katanga, South Kivu plus the territory of Walikale, North Kivu, and has since expanded to North Kivu. The expansion came in response to a request from USAID to work in decentralized territorial entities (ETDs) benefiting from mining company royalties, specifically in Haut Uele. As such, IGA opened an office in Butembo, North Kivu in February 2020.

USAID IGA’s specific objectives are built around the interaction of the governance cycle as follows:

Objective 1: Strengthen capacity of select government institutions to fulfill mandate; Objective 2: Target subnational entities to collaborate with citizens for more effective development; and Objective 3: Citizen demand for accountable, transparent, participatory services increased.

During this quarter, President Felix Tshisekedi’s initiatives have become major political events and are continuing to disrupt the Congolese political landscape with changing of actors in the various political alliance, as well as within the opposition and the government coalition in power since 2019. Following the

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 3

persistent political differences within the ruling coalition between the Presidential Camps, Cap pour le Change (Cach), a minority in Parliament, and the Front Commune pour le Congo (FCC) of the former President Joseph Kabila, the majority on the conduct of government action and the various reforms to be carried out, the President of the Republic took the initiative to declare on December 6, 2020 the alliance ruptured. This came after a series of consultations with all representative political forces and major civil society organizations (CSOs) and personalities. These consultations and break-up of the FCC-CACH alliance had an instant crumbling effect on the FCC, many of whose deputies and senators immediately joined the new coalition. They announced the "Union Sacrée pour la Nation" is in the process of being formed, of which President Felix Tshisekedi will be the sole leader., The opposition, notably its main Coalition LAMUKA, also recorded defections from the MLC of JP Bemba and Ensemble de Moise Katumbi in favor of "the Sacred Union for the Nation". Thus, with less risk of political differences within the future government and with a reconstituted parliamentary majority which he controls, President Tshisekedi finally intends to accomplish the major reforms promised; in particular: the restoration of peace in the east of the country, electoral reforms and the National Independent Electoral Commission (CENI), the organization of elections at all levels within the constitutional deadlines, the independence of the judiciary and the establishment of the rule of law, the Territorial Administration and the implementation of decentralization, and work on the health of populations and education, construction of infrastructure, etc. To this end, the President of the Republic appointed an informant, Mr. Bahati Lukwebo, on January 1to better identify new parliamentarians, and members of the new majority to support the implementation of legislations. Political and institutional reforms are on the horizon as a new Government is appointed in the coming weeks at the start of 2021. As the new parliamentary majority is in the making, the opposition is in the process of reorganizing in the DRC. Within this context, the USAID IGA implemented the following activities: In South Kivu, IGA promoted a local stakeholder facilitated workshop to train tax collectors to maximize the ETD’s own resources in the Chefferie of Kaziba, and Ngweshe and in the commune of Bagira, Bukavu. Following the example of South Kivu, in Likasi, Haut Katanga, a group of local stakeholders in local public finance was established to serve the provinces of Haut Katanga and Lualaba under the auspices of the IGA project. This network was composed of internal expertise within the ETDs and civil society. This initiative is part of the implementing the mechanism of appropriations by the actors of good practices identified by the IGA project. A workshop to strengthen financial management in the Chefferie of Bayeke, Lualaba took place to provide technical assistance to the ETD’s financial services and improve the system for collecting the ETD’s taxes. The IGA project strengthens financial management and the collection of revenues through training and technical assistance. An accounting package to generate financial reports and thereby increase accountability is also being tested. Since the responsibility of royalty’s collection is between the mine, National Government, Province, and ETD, we do not have a direct role in this process. However, IGA is starting to compile data on this to present a full report at the end of the quarter. This activity will hopefully suggest areas in which IGA can further intervene. The IGA program also conducted a workshop on financial management in Loupe Sector. The participants represented the ETD, the Lualaba and Mutshatsha health zones, the Mutshatsha Education Sub-Division and CSOs. A workshop to prepare the Local Development Plan (LDP) for the Bayeke Chefferie was conducted as well. IGA held another workshop to consider the functioning of the Local Development Committee in the Commune of Dilala, Kolwezi. The activity to support the development of the Lufira sector LDP also took place with participants drawn from the ETD, Federation of Enterprises of the Congo (FEC), civil

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 4

society, religious denominations, and health and education staff. Similar workshops took place in the Basanga Chefferie, the Bukanda sector from and in the Kapemba commune, Lubumbashi. In Haut Uele, since the development of its PDL the chefferie of Logo Ogambi set up a procurement process to implement the project identified in its Annual Investment Plan. IGA conducted a workshop on project management, followed by one to strengthen the Local Development Committee. Workshops to strengthen project management were in Kibali Sector and the Chefferie of Logo Ogambi. In North Kivu, during the second week of December, IGA’s public finance expert supported the Baswagha chefferie, Butembo ville and the Vulamba commune. A workshop was held on financial management and participatory budgeting in Musasa, Kapemba and Vulamba communes, and Butembo ville and Baswagha chefferie. In Kasai Central and South Kivu there were workshops to enhance the system for school inspections and audits. In Haut Katanga, health zone management teams attended workshops in Katuba and Lubumbashi to strengthen their roles in supporting and developing health centers. In Lualaba, Kasai Oriental, South Kivu and Kasai Central, there were coaching workshops for health zone management teams from the IGA health zones. In Haut Katanga and South Kivu IGA provided technical assistance to health centers and schools in budgeting and expenditure control. In Kasai Central and Kasai Oriental, IGA held workshops to strengthen the performance of health centers in terms of financial and stock management. In South Kivu, there were workshops to strengthen the management of Rural Agricultural Management Advisory Group (CARG) member cooperatives in Ngweshe Chefferie. Multi-stakeholder support for change process within and among the ETDs commenced with a workshop on empowerment of actors and a search for solutions was conducted in Kaziba Chefferie. In North Kivu the same activity occurred in Kimemi Commune, in Kasai Oriental in the Bakwa Kalonji Chefferie and the Dibindi Commune, Mbuji Mayi and in Lualaba in Maninka Commune, Kolwezi. A workshop on strengthening the links between communities and social accountability structures through the sharing of health center diagnostics occurred in Bukavu in collaboration with UASID-funded Integrated Health Project (IHP) Mega.

During this quarter, IGA’s grants program continued with capacity building of selected partners in South Kivu.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 5

SUMMARY OF RESULTS TO DATE

LOP LOP FY 21 ACHIEVE PERCENT Q1 Q2 Q3 Q4 LOP ACHIEVE- PERCENT # INDICATORS ANNUAL -MENTS ACHIEVED FY21 FY21 FY21 FY21 TARGET MENTS ACHIEVE TARGET FY21 FY21 (%) TO DATE D (%) Number of local organizations that received USAID 1 500 175 175 35% 1,500 1,250 83% assistance Total amount in USD provided to local organizations 2 300,000 0 0 0 400,000 0 0% with USAID funds Number of organizations benefitting from capacity- 3 400 175 175 44% 1,200 1,050 88% building activities Number of trainee days delivered to supported 4 8,000 2074 2,074 26% 20,000 40,469 202% structures Number of USG-supported activities designed to 5 promote or strengthen the civic participation of 20 0 0 0 TBD 0 0 women Average percentage of women in supported 6 40% Annual indicator 0 0 50% 41% 82% community structures Number of supported community structures with 7 40 Annual indicator 0 0 100 60 60% women in leadership positions Average percentage of civil society members Data 8 30% 60% N/A participating in the planning and budgeting processes Q2 Number of institutions/ organizations making 9 200 0 0 0 350 46 20% significant improvements with USG support Number of supported service facilities where the 10 10 37 0 0 20 37 185% level of use has increased over the last year Number of community awareness-raising instances 11 200 52 52 26% TBD 196 delivered Number of people participating in public Data 12 debates/meetings on health, education, and economic 200 0 0 TBD N/A Q2 growth Percentage of surveyed citizens demonstrating a basic 20% Data level of awareness of service delivery standards for increase 13 10% in N/A health and education services, and the role of their over Q2/3 community co-management/oversight structures baseline Number of supported co-management/oversight 14 structures established and operating at a high level of 50 21 21 42% 50 21 42% compliance to mandate and regulations Number of mapping exercises of influential actors 15 30 0 0 0 98 47 48% representing the community

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 6

LOP LOP FY 21 ACHIEVE PERCENT Q1 Q2 Q3 Q4 LOP ACHIEVE- PERCENT # INDICATORS ANNUAL -MENTS ACHIEVED FY21 FY21 FY21 FY21 TARGET MENTS ACHIEVE TARGET FY21 FY21 (%) TO DATE D (%) Data TBD Number of meetings and/or actions by community 16 100 in based on N/A structures and CSOs Q2 past data Number of verified cases in which the local community has obtained improvements in access to 17 services transparency, inclusiveness, or accountability 90 0 0 0 300 97 42% as a result of its engagement/lobbying with service providers 10% Percentage of survey respondents that rank the Data increase 18 performance of their local co-management/oversight 5% in 0 0 N/A over structure as a three or higher on a five-point scale Q2/3 baseline 19 Number of community scorecards completed 100 0 0 0 306 102 33% Number of supported ETDs showing improvement in Data 20 the level of satisfaction of residents with quality of 10 in 0 0 20 5 25% local services Q2/3 Number of supported ETDs where the level of public Data 21 trust of the local government has increased over the 10 in 0 0 20 4 20% past year Q2/3 22 Number of inspections/audits conducted 30 0 0 0 98 40 41% Number of supported ETDs that improve the Data 23 percentage of annual budgets allocated to service 10 in 0 0 20 N/A delivery Q2 Number of supported ETDs demonstrating Data 24 improvement in 3 of 5 public financial management 9 in 0 20 11 55% factors Q2 Number of new public-private partnerships (PPPs) 25 3 0 0 3 0 0% formed Number of laws, policies or regulatory frameworks 26 formally proposed, adopted, implemented, or 3 0 0 5 1 20% improved as a result of USG assistance

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 7

EVALUATION / ASSESSMENT STATUS AND/OR PLANS The following table presents the evaluations and assessments conducted though FY21 Q1 and planned assessments.

ASSESSMENT TYPE DATE STATUS

Assessments of provincial and sub-provincial health and 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), education agencies (DPS; IPS; HZs; ProvEd; IPP; Sous-ProvEd; Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Inspool). Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20 (for selected entities): continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) Lualaba (Dilala, Bayeke, Lufupa) Assessments of health centers and health and education facility 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), co-management/oversight structures. Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) Lualaba (Dilala, Bayeke, Lufupa) Baseline financial and management assessments of target ETDs. 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville), North Kivu (Wanianga) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha) • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba) • Haut Uele (Logo Ogambi, Kibali) Lualaba (Dilala, Bayeke, Lufupa) Mapping of community structures and assessments of 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), community dynamics. Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 8

ASSESSMENT TYPE DATE STATUS

FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; 2020 Kananga ville) Completed in FY20: • North Kivu (Bulegera, Kimeni, Mususa, Vulamba, Butembo ville, Baswagha)

• South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira)

• Haut Katanga (Likasi ville – second round), (Kampemba, Lufira, Basanga, Bukanda) • Lualaba (Kolwezi ville – second round), (Bayeke, Lufupa) • Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji – second round)

• Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza ;

Kananga ville – second round) 2021 FY21: will be carried out in all 40 ETDs as needed. Community awareness and perceptions of local health and 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), education services and community co-management/oversight Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), mechanisms (neighborhood focus groups). Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) 20211 Planned FY21: will be carried out for the 22 new ETDs as needed. Knowledge and perception surveys. Starting in Feb 20212 Using a new sampling methodology (LQAS) and a simplified survey format, rapid surveys will be carried out in previous ETDs to improve and fine-tune data and will be extended to the new ETDs. Assessments of local (ETD-level) CSOs/NGOs. 2018 FY18: South Kivu (Kadutu, Ngweshe, Kabare), Haut Katanga (Likasi ville, Katuba), Lualaba (Kolwezi ville), Kasai Oriental (Dibindi, Bipemba, Bakwa Kalonji, Kabala), Kinshasa (Masina) 2019 FY19: Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga ville) Mar-Sep 2020 FY20: continuing into FY21 • North Kivu (Bulegera, Kimeni , Mususa, Vulamba, Butembo ville, Baswagha. • South Kivu (Kaziba, Luhwindja, Buhavu, Burhinyi, Luindi, Bagira) • Haut Katanga (Kampemba, Lufira, Basanga, Bukanda) Lualaba (Dilala, Bayeke, Lufupa) Change data and identification of Most Significant Changes. Started in May 2019, A new tool to collect data on changes in organizations due to project interventions will continue on an on- was developed and adapted in FY19. As part of the methodology, on-going evaluations going basis of supported structures by field and national staff will discern significant changes. Final adjustments were made in FY20 and will continue until the end of the project. Study to identify potential PPPs. 2020 Haut Katanga, Lualaba, Butembo

1 Delayed due to confinement 2 Delayed due to confinement

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 9

ASSESSMENT TYPE DATE STATUS

GeoPoll Mobile Phone Survey. Jan 2018 onwards Surveys completed and results released in October 2018, June and October 2019 and August 2020. Impact Evaluation (NORC). Jan 2018-Sep 2019 Second (final) surveys completed in September 2019. Report expected in Y4 Home Office Internal DQA. Sep-Oct 2019 A Home Office DQA specialist began a DQA in September 2019 to provide advice on M&E systems; completed in November 2019. June 2021 It is uncertain at this time if a second one will be possible prior to this year’s USAID DQA to verify progress. Project Internal DQA. Starting March 2020 With new M&E staff recently hired, a quarterly process will be established to do and quarterly internal DQAs in the field offices, using a selective sampling method. thereafter USAID DQA. Oct-Nov 2019; Approx. Aug 2021 Planned Civil Society Organization evaluation. FY2021 Subsequent to observations from change log data collection, significant differences were noted between various partner CSOs. An ad hoc assessment of the factors contributing to these differences and their potential impact on project objectives, including sustainability, will be carried out by an external consultant.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 10

ACTIVITY IMPLEMENTATION PROGRESS

PROGRESS NARRATIVE The COVID-19 pandemic has hit the DRC less severely than many countries. Nevertheless, USAID IGA’s activities have been limited by the following COVID-19 precautions and government mandated rules: No more than 20 persons can participate in an event; COVID-19 tests are required before all flights within and outside the country; and the need for many people to work from home. Despite these difficulties, USAID IGA continued with great success during the first quarter of FY21, with evidence that it is achieving objectives of sustainable development.

During this quarter, IGA worked to strengthen ETD financial management and train tax collectors in three ETDs in South Kivu and two in Lualaba. In some cases, such as in Logo-Ogambi, Haut Uele, the ETD had been operating without any formal procurement rules. USAID IGA helped them establish a whole department for that responsibility.

To support financial management as a sustainable initiative, Deputy Bourgmestre of Kadutu led the sharing good experiences between ETDs in South Kivu. This initiative will be offered to the Province as a model for future initiatives. In Haut Katanga and Lualaba, a network of experienced stakeholders, namely the Head of Provincial Planning Ministry, budget, and administrative officers from Kolwezi and Likasi, and the chief accountant of Likasi, was established and shared positive experiences in financial management of ETDs in those provinces. Another important advance in terms of sustainability has been the increased involvement of local officials serving as trainers – a total of 27 during the quarter.

An interesting and successful initiative was an event held in Kananga that allowed two Communes to share their experiences between school audits and different provinces. This event built on the productive technical assistance and training program in South Kivu referred to above.

Assistance with preparing local development plans (LDPs) in ETDs enrolled in the project during 2019/2020 was completed in Bayeke, Lufira, Basanga, Bukanda, Kampemba, Logo-Ogambi and Kibali. In preparing these plans, the impact of mining royalties on these rural ETDs was significant. For example, in the Chefferie of Bayeke, during the last year they completed and/or started the following projects:

• The construction of a primary school in the Bunkeya grouping in Kalwa, • The drilling of wells in the seven Groupements of the Chefferie, • The construction of a factory for the exploitation of salt (under construction), • Construction of the photovoltaic power plant (under construction) • Continuing construction of a university campus.

Since mining royalties potentially play a huge role in the LDPs of these ETDs – and others – USAID IGA is compiling a report on the frequency and quantum of amounts being received. This will allow IGA to raise concerns as an appropriate level if the correct payments are not being made. In the case of the Commune of Dilala in Kolwezi, the ETD is sharing its royalties with the Ville and the neighboring Commune of Manika. USAID IGA will advocate for this example to be followed by other ETDs, or the Provinces, to benefit ETDs that do not have mines.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 11

The project’s support for participatory budgeting continues, with emphasis on strengthening the budget committees established in all participating ETDs. One of the encouraging results is the improvement in procurement procedures. In some cases, the project revitalized dormant participatory budgeting committees or local development plan committees that other donors established.

Work to strengthen the links between civil society and facilities that serve them have progressed very well. In the case of health, USAID worked with IHP Mega in a symbiotic relationship in which IGA strengthens community involvement and the CODESA, while IHP contributes to improving the facilities and supply of inputs. IGA held five workshops in coordination with IHP in Lubumbashi, Likasi, Kolwezi, Kananga and Bukavu. These focused on working with health zones (a total of 23 health zones). Workshops with 13 health centers were held in Kananga and Bukavu.

As a result of the community score card workshops conducted earlier in the year, many small (and in some cases large) projects were initiated that are materially improving conditions in schools and health centers. An example of the modest improvements is that of 2 Mulengeza schools in Kabare, South Kivu, which maintained and repaired all the benches for classes as well as fixed a shelf. Although these improvements may seem very modest, they are evidence of community engagement and support. USAID IGA works with the facilities concerned to monitor implementation.

The schools auditing program also stimulated small projects, as well as resulting in improved and more transparent financial management. For example, as part of investments planned in budget forecasts for the above-mentioned schools, 2 Mulengeza (Kabare) maintained and repaired benches in all classes.

OBJECTIVE 1: STRENGTHEN CAPACITY OF SELECT GOVERNMENT INSTITUTIONS TO FULFILL MANDATES

2.1 WORK WITH THE MINISTRY OF MINES TO ISSUE GUIDELINES TO ETDS ON MANAGEMENT OF MINING ROYALTIES This activity is scheduled for the second quarter.

2.2 SUPPORT TO THE GENERAL INSPECTORATE OF EDUCATION FOR THE PREPARATION OF A DRAFT LAW ON AUDITING PRIMARY SCHOOLS This activity is scheduled for the third quarter.

2.3 SUPPORT TO A NATIONAL NGO TO ADVOCATE FOR AUDITING PRIMARY SCHOOLS This activity is scheduled for the second quarter.

2.4 SUPPORT TO CTAD TO DISSEMINATE USAID IGA’S WORKING METHODS TO ACHIEVE SOCIAL CHANGE BY MEANS OF SOCIAL NETWORKS AND OTHER APPROPRIATE COMMUNICATIONS TOOLS

This activity is scheduled for the second quarter.

3.1 LAUNCH AT LEAST TWO PPP PROJECTS

This activity was delayed due to COVID-19 restrictions but will likely start it in Q2.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 12

3.2 SUPPORT EMPLOYMENT GENERATING PROJECTS

This activity is scheduled for the second quarter.

3.3 STRENGTHENING ETD FINANCIAL MANAGEMENT

SOUTH KIVU The training of tax collectors in the Chefferie of Kaziba took place from September 28 – 30 with 20 participants, including one woman. Chief of Staff and Administrative Secretary of Ngweshe, a Professor and Deputy Mayor of the Commune of Kadutu, members of the Network of actors in public finance of ETDs all led the training in South Kivu. On August 11, 2020, this network was created with the support of IGA to share good practice and provide financial management support for ETDs.

The objective of training collectors is to help maximize the Chefferie’s resources to finance the priority investment projects selected under the Local Development Plan. The material included modules on tax collectors’ ethics and duties, the tax codes and how to popularize them.

The workshop recommended tax collectors should spare no effort to implement Law 18/004 of March 13, 2018 regarding taxes, duties and fees of the Province and ETDs. The trainers emphasized the activation of certain taxes (in particular the minimum personal tax), which are not collected.

The IGA team and the two trainers met with His Majesty the Chief to present their civilities. His Majesty the Mwami (Dirk N’Nakaziba) appreciated the support IGA provided to his Chefferie through the organization of these activities.

The same training was given to the tax collectors of the Chefferie of Ngweshe, from October 3 - 5. There were 20 participants, including one woman.

Tax collectors in the Commune of Bagira, Bukavu received the same training from November 26 – 28 with 35 participants, including 19 women. Participants included members of the Local Development Committee, Heads of Markets, heads of specialized services (Town Planning and Land Affairs), officers of the finance and budget office, and 22 tax collectors.

Recommendations concerning the tax law’s implementation and collection of the minimum personal tax were the same as in previous workshops. The workshop resolved to map the Commune and the markets and subdivide them into tax districts and sub-tax districts.

To consolidate the achievements of this training, the Bourgmestre reiterated his commitment to reach a specific goal in monthly revenues and to build the Mugaba bridge, which would link the Kasha district to the rest of the commune, a project that not only responds to an existing need, but would also strengthen social cohesion in the Commune.

HAUT KATANGA AND LUALABA Following the example of South Kivu, on October 3, in Likasi, a network of stakeholders in the field of local public finance was established to serve the provinces of Haut Katanga and Lualaba under the auspices of the IGA project. Composed of internal expertise within the ETDs and civil society, the network aims to share good practices in the field of local public finances and ensure effective support for ETD financial

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 13

services in their management. This initiative is part of implementing the mechanism for the appropriation by the actors of the good practices identified by the IGA project. The network is a stand-alone structure is neither managed nor administered, nor funded by IGA.

This network's mandate is to:

• Provide the ETDs with expertise in budgeting, financial monitoring, accountability and public finance management; • Share knowledge in the field of budgeting and financial management of ETDs. • Establish a database on ETD public finances; • Promote citizen participation in budgeting and citizen control; • Work with ETDs to strengthen accountability, public financial management, management systems, revenue mobilization, transparency, and oversight processes.

It is initially composed of the following members:

1. Head of Provincial Plan, Province of Lualaba 2. Representative of the Budget Control, Kolwezi 3. Deputy Head of administration, Kolwezi 4. Representative of the Budget Management, Likasi 5. Controller, Likasi

LUALABA A workshop to strengthen financial management in the Chefferie of Bayeke took place from November 23 – 26, with 15 participants, including two women. It aimed to provide technical assistance to the ETD's financial services and improve the system for collecting ETD's taxes. Officers participating included the Administrative Secretary of the Chefferie, the Public Accountant, the Treasurer, the Principal Collector, the administrative and financial assistant, and the Vice-president of the local development committee.

This first follow-up-support activity made it possible to set up:

• Financial and accounting management tools. • Archiving methods. • Revenue mobilization tools. • Computerized modules for financial management, stocks, and fixed assets. USAID IGA’s public finance expert from the Lubumbashi office developed these simplified modules, operating under Excel. They allow the automatic generation of ETD financial reports. This model, which will be tested in the Bayeke ETD, could be implemented as a priority in the partner ETDs of the IGA project that receive mining royalties.

In addition to this monitoring and support, USAID IGA collected data on mining royalties and their use in Bayeke. These data collected between January 1 and September 30, 2020 are:

● The global annual budget 2020 (balanced in income and expenditure); ● The provisional budget for the mining royalties. ● The mining royalties received over the year made it possible to finance, among others, the following projects:

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 14

o Construction of a primary school in the Bunkeya grouping in Kalwa, o Drilling of wells in the seven Groupements of the Chefferie, o Construction of a factory for the exploitation of salt (under construction), o Construction of the photovoltaic power plant (under construction), o Continuing construction of a university campus.

This University is called "Msiri 1st University" and is in its second year. Offices, auditoria, and accommodation for men and women are under construction. It is a technical university with faculties of electricity, mining, geology, IT, agronomy, and a Medical Technical Institute including radiography. The teachers mainly come from Lubumbashi. Currently, there are about 500 students. The University provides accommodation (for those who want it) and meals; students pay a specific amount for all expenses (accommodation, meals, academic fees, etc.). The Chefferie bears all the costs of the University thanks to mining royalties.

There was a workshop on financial management in Lufupa Secteur, from December 9 – 11, with 20 people in attendance, including two women. Participants represented the ETD, the Lualaba and Mutshatsha Health zones, the Mutshatsha Education Sub-Division, and civil society organizations.

The following points were noted:

• There is no LDP, • Unavailability of the 2021 budget, • Non-existence of a public market, • The ETD does not have an assigned Budget Officer or a Budget Committee; • Insufficient financial management tools; • Lack of tax mobilization tools (no tax code, nor receipts); • The only revenue was a small amount from the national retrocession, • The ETD did not receive any local taxes: The Territorial Administration continues to collect local taxes which should accrue to the ETD.

As noted above, the Commune of Dilala in Kolwezi the ETD is sharing its royalties with the Ville and the neighboring Commune of Manika. USAID IGA will advocate for this example to be followed by other ETDs, or the Provinces, to benefit ETDs that do not have mines.

The workshop achieved the following results:

• The Secteur chief promised to appoint a Budget Committee of 20 people the following week. This budget committee, once officially appointed, will put in place the revenue mobilization tools and will prepare the 2021 budget before the end of 2020; • The facilitator offered financial management tools straight away, including models of a petty cash ledger, a bank book, store entry and exit vouchers, etc. • Civil society actors present during the review promised to support ETD in raising public awareness with a view to mobilizing local taxes. • A capacity building plan was developed and shared with Secteur stakeholders; • USAID IGA collected ETD financial data for the 2016-2019 fiscal years and presented it to participants.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 15

3.4 CREATE A DATA BASE OF TAXPAYERS AND DISSEMINATE THEIR TAX LIABILITIES

This activity is scheduled for the second quarter.

3.5 IN COLLABORATION WITH CIVIL SOCIETY EXPLORE THE POTENTIAL FOR PROVINCES TO CONTRIBUTE TO SCHOOL OPERATING COSTS AND TEACHER REMUNERATION

This activity is scheduled for the second quarter.

OBJECTIVE 2: TARGETED SUBNATIONAL ENTITIES COLLABORATE WITH CITIZENS FOR MORE EFFECTIVE DEVELOPMENT

4.1 SUPPORT THE IMPLEMENTATION OF LOCAL DEVELOPMENT PLANS AND LOCAL DEVELOPMENT COMMITTEES

LUALABA A workshop to prepare the Local Development Plan for the Bayeke Chefferie took place from September 21 – 25. Twenty-three people, including two women attended the activity. Among these participants were representatives of the Chefferie, village Groupements, the Health zone, the Education and Agriculture Sub- Divisions, the Federation of Businesses of Congo, Religious Denominations, and Civil Society. The training aimed to improve stakeholders’ capacity s in identifying and prioritizing needs, strengthening the capacities of stakeholders in planning needs and providing the ETD with stakeholder approved a local development plan. The workshop completed:

• A stakeholder approved local development plan. • A participant approved 2020 Annual Investment Plan (IAP) was developed. • Funding strategies and a monitoring and evaluation mechanism for the plan have been put in place; • A local development committee of 15 members existed in the entity since 2015 and was restructured in 2018, but the stakeholders decided to add sector players (health, education, agriculture) soon. A meeting of current members will precede this restructuring.

A workshop to consider the functioning of the Local Development Committee was held in the Commune of Dilala, Kolwezi, from September 28 – October 2. There were 19 participants, including four women: consisting of Commune staff, the heads of six Quartiers, representatives of Quartiers development committees and representatives of civil society organizations. The objective was to establish its mission, mandate, attributions, factors of its success, its constraints and define the local development plan’s financing strategies.

HAUT KATANGA The activity to support the development of the Lufira Secteur local development plan took place on October 13-17, and was attended by 24 people, including three women. Participants included representatives from the ETD, FEC, civil society, religious denominations, and health and education staff.

The main objectives of this activity were to improve the capacities of stakeholders in identifying and prioritizing needs, strengthening the capacities of stakeholders in planning needs, and providing the ETD with a development plan approved by the stakeholders.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 16

The following results were obtained:

• A local development plan over five years. • A 2020 Annual Investment Plan developed and approved by the participants; • Financing strategies and a monitoring and evaluation mechanisms for the development plan were established.

While Lufira Secteur currently has a local development committee with 13 members, it does not include stakeholders from sectoral agencies in education, health, and agriculture, therefore it was recommended for them to be included in the future.

A similar workshop was conducted in the Chefferie of Basanga from October 20 – 24, attended by 16 participants, including two women. The participants were made up of ETD staff, FEC, civil society, religious denominations and the health and education sectors.

The following results were obtained:

• A local development plan was developed and approved. • A 2020 Annual Investment Plan was developed and approved by the stakeholders. • Financing strategies and a monitoring and evaluation mechanisms for the development plan were established.

The development committee has been in place since August 2020 with 15 members from civil society and local administration. However, it does not include stakeholders from key health, education, or agriculture sectors which are recommended to be included in the future. It was also agreed upon to organize forums to popularize the development plan.

A similar workshop was held in the Secteur of Bukanda, from October 27 – 31, with 20 participants including five women. The participants included staff of ETD, FEC, civil society, religious denominations and the health and education sectors.

The following results were obtained:

• A local development plan was completed and approved by the stakeholders. • An Annual Investment Plan 2020 was completed and approved by the stakeholders. • Financing strategies and a monitoring and evaluation mechanism for the development plan were put in place.

The Secteur has had a Local Development Committee since 2012, but it currently has only three members, all from civil society. No local authority or members from technical services have yet been included in the committee. It was agreed upon to restructure the committee following the workshop during Q1 according to the proposal presented to the facilitator for an inclusive committee.

A similar workshop was conducted with the Commune of Kampemba, Lubumbashi, from November 3 – 7, with 26 participants including 12 women.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 17

The results obtained included:

• A local development plan was prepared and approved; • A 2020 Annual Investment Plan was prepared and approved; • Financing strategies and a monitoring and evaluation mechanism for the development plan were put in place.

The commune of Kampemba did not have a local development committee. The ETD agreed to establish one before the end of 2020.

HAUT UELE Since the development of its Local Development Plan in February 2020, the Logo-Ogambi Chefferie set up a procurement process to implement the projects identified in the Annual Investment Plan. Several of these projects have already been carried out through the newly established public procurement process. The training on project management, held from November 30 - December 4, aimed to strengthen the public procurement system. Among the improvements achieved were:

• Identification of projects from the development plan and Annual Investment Plan. • Drafting of the bidding documents by the public procurement committee to be submitted to the head of the entity for approval. • Publication of the offer posted at the ETD’s office, broadcast on the radio, and sent online. • The opening of the bids by the committee, in the presence of the bidders or their representatives; • Execution of the contract (works, supplies, etc.) by the project manager; • Monitoring by the development monitoring committee.

Despite these efforts, there have been some challenges summarized as follows:

• Lack of specific representatives needed, such as an engineer assigned to the ETD to follow the technical aspects of DAO preparation and monitoring of the quality control of the work. • Insufficient information on the regulations governing the public procurement process; • Lack of involvement by the local procurement committee in monitoring the work on the ground. • Lack of legal basis for the local procurement committee.

These challenges can be attributed to the absence of a provincial body for the control and regulation of public procurement. The workshop recommended that a Project Management and Public Procurement Unit should be established within the ETD in accordance with the governing regulations.

The workshop was followed by another to strengthen the Local Development Committee in Logo- Ogambi, held from December 5 - 9 with 30 participants, including three women. The objective was to build the committee’s capacity to strengthen their structure to ensure it functions harmoniously.

The workshop included and resulted in the following:

• The development of a monitoring and evaluation mechanism for the local development plan was developed and approved. • A 2021 Annual Investment plan was drawn up and approved. • Conducted an assessment of the implementation of the development plan.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 18

A workshop to strengthen project management was held at the Kibali Secteur, from December 10 – 15, with 15 participants, including four women. Participants included representatives from the ETD, the Local Development Committee, the procurement committee, the civil society coordination committee and CSOs.

The workshop proposed an ETD project and procurement unit composed of six people. The head of the Secteur promised to sign an order establishing this procurement unit imminently.

This unit will be responsible for:

• Planning of public contracts and delegations of public services; • The development of an annual public procurement plan; • Determination of the procedure and the type of contract. • The launch of tenders, reception and registration of tenders; • The evaluation of bids and the proposal for the award of contracts; • Drafting of project contracts and, if applicable, their amendments. • Managing of administrative monitoring registers for the execution of public contracts. • Participating in the reception of work, supplies and services. • Writing contract implementation reports.

In addition, from December 16 - 19 two technical support activities were undertaken in Kibali, namely technical support to members of the Local Development Committee and support to the ETD in financial management and transparency.

NORTH KIVU In December of Q1, IGA’s public finance expert supported the Chefferie of Baswagha, the Ville of Butembo and the Commune of Vulamba to monitor the implementation of local development plans and annual investment plans. Through this exercise, it was found that the execution rate of the annual investment plans was very low across all ETDs. This is attributed to the economic and social impact of the COVID- 19 pandemic on revenue mobilization.

Despite the challenges in implementation, the ETDs still carried out the following activities:

In Baswagha: • Development of four sources of drinking water. • Rehabilitation of the great hall of the Chefferie (amount not determined).

These activities are mainly funded from taxes linked to the sale of civil status documents (extract of marriage, various certificates, etc.) and from an agreement with Virunga Energie, a company operating as 12-megawatt hydroelectric power station recently built in Baswagha.

In Butembo: • The development of certain main avenues and bridges. • The initiation of a drinking water supply project at Ndavakwa Village. The Local Peace and Development Committee (CLPD) will be responsible for mobilizing the citizens. • Support for the construction of the Vusenzera bridge. This bridge will be financed by the Province and the Ville will support the provincial government. • The rehabilitation of avenues.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 19

In the Commune of Vulamba: • Construction of a wooden administrative office of the Mukakangirwa Quartier. • Rehabilitation of the Bourgmestre’ s office.

4.2 ASSIST ETDS TO IMPLEMENT PARTICIPATORY BUDGETING

HAUT KATANGA A workshop was held with the Chefferie of Basanga and the Commune of Kampemba, from September 23 - 26 and from September 28 – October 1, respectively. The workshop brought together 30 participants including four women (15 participants including a woman in the Chefferie of Basanga and 15 participants including three women in the Commune of Kapemba). These participants came from ETD staff, civil society, the FEC, religious denominations and health, education, and agricultural services.

The objectives of the training were to (i) Build the capacities of actors in the participatory budget preparation process; (ii) Establish and train the budget committee on budget monitoring; (iii) Strengthen the capacities of actors on budget management tools; and (iv) Establish a monitoring-support mechanism for budget implementation. This activity was the first of its kind in both ETDs. At the end of this training, the authorities of these various ETDs decided to establish a budget committee extended to citizens. The committee’s mandate is to lead the participatory budget process, but above all to raise taxpayer awareness of the payment of taxes and duties.

A workshop with the same objectives and content took place in the Chefferie of Bukanda, on October 5 – 8, with 13 participants, including three women. Participants were selected from ETD staff, civil society, FEC, religious denominations and health, education, and agricultural services. At the end of this training, the ETD authority established a budget committee extended to citizens with the same mandate as that in the Chefferie of Basanga above.

NORTH KIVU A workshop on financial management and participatory budgeting was held in the Commune of Mususa, Butembo from September 26 – 30. The workshop had 12 participants, including one woman, with representatives of different ETD services, the Kawa health zone, the Butembo1 educational sub-division, the FEC, communal civil society and the local Catholic Church. The objectives of the workshop were the same as that of Haut Katanga detailed above.

A budgetary committee including civil society and representatives of the sectoral services was established. This workshop also provided support in preparing the Commune's 2021 budget. The stakeholder representatives recommended the ETD accountant to begin implementing USAID IGA’s tools for management change. At the conclusion of the workshop, the authorities of the Commune of Mususa stated they are prepared to effectively employ the financial management tools.

A similar workshop was held in the Commune of Vulamba, Butembo from October 1 - 6. There were 12 participants, including six women, including financial staff from the ETD, representatives of the church and civil society, and of the health and education services. The active participation of the Bourgmestre of this commune was an element of motivation for the municipal officers and the rest of the participants.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 20

The workshop, enabled participants to: (i) Better master the concepts and tools related to the participatory budgeting process and land management; and (ii) Understand the importance of communicating with citizens on budget execution in order to better mobilize citizens to pay taxes, and communicate that management of the ETD is everyone's business and that citizen control is necessary to ensure the smooth running of the Commune.

The same workshop took place in the Ville of Butembo, from October 7 – 12. There were 15 participants, including three women and representatives of the different ETD services, civil society, the urban FEC, and the Catholic and Protestant churches. USAID IGA’s technical assistance provided was deemed very necessary both by the ETD and civil society. Butembo was among the ETDs that benefited from the World Bank PROFIT CONGO project and supported the establishment of a budget committee. Unfortunately, at the end of the project, the budget committee became inactive, thus IGA provided an opportunity to reactivate the participatory budgeting mechanism. As a result of the training, the Budget and Finance departments resolved to strengthen budget management tools. Close monitoring and support will be carried out by the provincial IGA project team to make the application of the various tools effective.

A similar workshop was held at the Chefferie of Baswagha from October 13 – 16 with 15 participants including three women and representatives of the Chefferie, the Chief himself, administrative and financial staff, the CARG, the FEC, civil society, the Musienene health zone, the Lubero1 educational sub-division and the Protestant and Adventist churches.

The objectives of the workshop were to (i) Strengthen the capacities of Chefferie stakeholders in the participatory budget preparation process; (ii) Establish and train the budget committee on budget monitoring; (iii) Strengthen the capacities of Chefferie stakeholders on budget management tools; and (iv) Set up a monitoring-support mechanism for budget implementation.

This training was the first such event within the ETD and was much appreciated by participants who hope for change within their ETD. As in the other ETDs, two modules have been developed, namely, the module on financial management and that on participatory budget. This workshop made it possible to achieve the results indicated below:

• The ETD finance department has begun the process of improving financial management by using the management tools presented during the training. • A budget commission extended to sectoral staff (education etc.) and civil society was established pending validation. • The workshop prepared the annual budget for 2021, Funds were set aside for capital expenditure including the construction of two market sheds at the Luotu Market (with latrines) and the rehabilitation of an agricultural service road (Lukanga-Ngata-Kimbulu section).

IGA partners in North Kivu - the City of Butembo, its four Communes and the Baswagha Chefferie, completed the process of drawing up their participatory budgets. This process ended with budget conferences organized in the ETDs under the facilitation of representatives of the provincial finance division of North Kivu.

This was followed by a budget conference held from November 23 – December 4 in which all ETDs in Butembo and the Chefferie of Baswagha participated. The conference was attended by delegates from the provincial finance division noting that the ETD budget preparation process was completed in accordance

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 21

with the instructions of the provincial government concerning the preparation of budget forecasts for 2021, namely that ETD budgets must be guided by their local development plan. They recognized this was possible due to USAID IGA’s support and training.

During a press briefing held on Thursday, November 5, President of ECC Butembo said that his church and its partners are committed to supporting the effectiveness of participatory budgeting and will get involved in raising the awareness of the whole community to fulfill its civic duties by paying taxes, fees and charges. The ECC insists on compliance with the stages of participatory budgeting by ETDs, including prioritization of the needs of the population, the design of the entity budget by the population and the mobilization of revenue. He called on ECC members to serve as role models in paying taxes, levies and royalties and getting involved in monitoring the allocation of funds.

The Head of the provincial finance division made a visit to the USAID IGA project office on November 6 to testify to the relevance of the project support and its impact on the participatory budget process.

Bourgmestre of Kimemi Commune, observed that having a local development plan, developed in a participatory manner, made the development of the participatory budget easier:

“In our town, the provincial finance division found that our budget was already well done. Everything was correct and according to the instructions. This was because USAID IGA had already helped us to develop our five-year development plan 2020-2024 as well as our investment plan for 2020 and had just trained us on the participatory budget. It had been the same for the other communes of the City and the Chefferie of Baswagha. We thank USAID IGA for this."

4.3 POPULARIZE THE USAID IGA GUIDE TO ETDS ON THE USE OF MINING ROYALTIES. This activity is scheduled for the second quarter.

4.4 EXCHANGE EXPERIENCES BETWEEN ETDS ON REVENUE GENERATION AND FINANCIAL MANAGEMENT This activity was combined with activity 8.1 and is reported under that activity.

5.1 WORK WITH IHP TO ADDRESS SHORTCOMINGS IN PUBLIC AGENCIES’ PERFORMANCE IDENTIFIED IN HEALTH CENTER RECOVERY PLANS

HAUT KATANGA Health zone management teams attended a workshop in Katuba Commune, from September 29 – October 3, to strengthen their role in supporting and developing health centers. Thirty people took part in the workshop, including seven women, among whom were the Head Doctors of the health zone, the Managing Administrators, and the Nursing Supervisors of Primary Care, from the Katuba health zones (Commune de Katuba), Kampemba (Commune of Kampemba), Kafubu (Secteur of Bukanda), Likasi, Kikula and Panda (for the Ville of Likasi), Kapolowe and Kilela Balanda (for the Secteur of Lufira), and Kambove (for the Chefferie of Basanga).

The main objective was to coach the management team of the IGA partner health zones, with a particular emphasis on the characteristics of good governance and on effective support. Specifically, it aimed to: (i)

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 22

Strengthen the knowledge and skills in coaching; and (ii) Support those in charge of the health zones in terms of institutional systems and managerial behavior.

USAID IGA collaborated with IHP on this activity, specifically with the Provincial Director, who thanked IGA for its capacity building contributions, as well as the representative of the Chief of the Provincial Health Division.

Several management and coaching concepts were developed, and the workshop concluded with exercises on coaching and a field trip to health centers to experiment with this coaching technique.

This was followed by a training held in Lubumbashi from October 12 – 17 for the management teams of the health zones of Katuba and Kisanga (Katuba commune), Kampemba and Tshiamilemba (Kampemba commune), Kafubu and Kipushi (Bukanda Secteur). There were 25 participants including four women and the following: five Zone Chief Doctors (MCZ), six HGR Directors (MDH), six Health Zone Manager (AG / ZS), six Nursing Supervisors of Primary Health Care Zones (ISSSP), one Human Resources Management Officer at BCZ and one DPS Inspector.

The workshop included theoretical contributions as well as practical exercises and case studies. Participants presented their experiences in groups followed by presentations in plenary with discussions and synthesis by the facilitator. The workshop clarified several concepts related to primary health care, planning, coordination, monitoring and evaluation, performance framework, universal health care, the implementation plan, the logical framework, the results framework, the continuum of care, and administration, etc.

The participation of the DPS responds to the concern for the latter to take ownership of the ERP intervention process to continue to support the health zones after the IGA ends.

A similar program was followed at a workshop held from October 19 – 24 in Likasi. The health zones from the following took part in this training: Likasi, Kikula and Panda (ETD Likasi), Kapolowe and Kilela Balanda (ETD Lufira). and Kambove (ETD Basanga). There 25 participants including three women, namely the Zone’s Chief Doctors, Hospital Director Doctors, Managing Administrators, Nursing Supervisors of Primary Health Care (IS.SSP) and a representative from the DPS Haut Katanga.

The IHP Mega project took part in the training. The DPS also took part in this training, through its representative, a member of the technical support office.

LUALABA A coaching workshop was held from October 6-10 in Kolwezi for health zone management teams with which USAID IGA is working in Lualaba. Twenty-five people took part from the health zones of Manika, Dilala, Fungurume, Lubudi and Bunkeya. There were four women among whom were the Head Doctors of the Health zone, the Managing Administrators, and the Nursing Supervisors of Primary Care.

The main objective of the coaching and management workshop was to coach with a particular emphasis on good governance and effectively support the health centers for which they are responsible. Specifically, (i) Strengthening the knowledge and skills of the participants in coaching; and (ii) Supporting those responsible for the health zone within the framework of institutional systems and managerial behavior.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 23

The IHP Mega project and the Provincial Health Division participated in this workshop. Several management and coaching concepts were developed. The workshop ended with exercises on coaching and a field trip to health centers to experiment with this coaching technique.

This was followed by second workshop from October 26-31 in Kolwezi on primary health care management for the management teams of IGA partner health zones in the province of Lualaba. A total of 22 participants took part in the training, including three women. Five health zones were represented: Manika, Dilala, Fungurume, Lubudi and Bunkeya. The participants were composed of Chief Health zone Doctors, Managing Doctors, Administrators and Nurses Supervisors of Primary Health Care.

The overall objective of the workshop to contribute to the capacity building of the health zone Executive Team with particular emphasis on the characteristics of good governance and to support efficient health center teams for which they are responsible. The workshop clarified several concepts related to primary health care, planning, coordination, monitoring, monitoring and evaluation, performance framework, universal health care, the implementation plan, the logical framework, the results framework, the continuum of care, administration, etc.

Representatives of the DPS and IHP Mega also participated in the training.

KASAI CENTRAL A workshop for management teams from the partner health zones of the IGA project in Kasai Central province, in Primary Health Care Management was held from November 16 – 21 in Kananga. There were 28 participants including nine women, representing Kananga, Tshikaji, Katoka, Lukonga, Ndesa and Bobozo health zones. The participants were Chief Health zone Doctors, Managing Doctors, Managing Administrators and Nursing Supervisors of Primary Health Care.

The overall objective of the workshop is to contribute to the capacity building of the HZ Executive Team supported by the IGA Project in primary health care management with particular emphasis on the characteristics of good governance and on support effective health center teams for which they are responsible.

The main methodology was based on sharing experiences where the participants prepare their experiences in groups and do their presentations in plenary followed by discussions and synthesis by the facilitator. The workshop clarified several concepts related to primary health care, planning, coordination, monitoring, monitoring and evaluation, performance framework, universal health care, implementation plans, the logical framework, the results framework, the continuum of care, administration, etc.

Representatives of the DPS, the Health Inspectorate and the IHP MEGA project also participated in the training.

SOUTH KIVU USAID IGA held a workshop for sharing data on health center diagnostics in Bukavu from October 13 – 16 in coordination with IHP Mega.

The first stage, which took place from October 13-14 brought together 17 participants from Nyamugo, Lurhala and Nyandja health centers, Kadutu and Walungu health zones, ETDs Kadutu and Ngweshe, as

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 24

well as the Provincial Division of Health in South Kivu, and the health Secteur interface CSOs in Kadutu and Ngweshe (IFRADE and FSKI). Also participating in this workshop, Provincial Director of the IHP Project and a doctor responsible for strengthening the health system within the Provincial Health Division of South Kivu.

The main objective of the workshop was to share diagnostic data and improvement plans from IGA and IHP’s participatory processes in order to jointly seek related solutions.

The group work facilitated in the first stage helped to analyze the data and plans, and to develop a list of realistic intervention priorities for IHP. Possible interventions fitting within IHP’s three objectives include:

(i) Strengthening health systems, governance, and leadership at the provincial level as well as within health zones and establishments in the targeted health zones. (ii) Increasing access to integrated and quality health services in targeted health zones. (iii) Increasing the adoption of healthy behaviors, including the use of health services, in targeted health zones.

In addition, local stakeholders from IGA partner health centers in South Kivu, namely Nyamugo, Nyandja and Lurhala, identified support priorities to guide IHP's interventions with a view to resolving problems within their health centers.

The second stage of the workshop took place on October 15 - 16. Eighteen people including four women participated. They represented the Maendeleo, Ludaha and Bugobe health centers, the Kadutu and Kabare health zones, the Kadutu and Kabare ETDs, the Provincial Health Division in South Kivu, and the USAID IGA partner health CSOs in Kadutu and Ngweshe.

5.2 SHARE EXPERIENCES BETWEEN SECTORS REGARDING COMMUNITY ENGAGEMENT

KASAI ORIENTAL During this quarter, USAID IGA held the first phase of implementing the multi-actor mechanism for change in the Chefferie of Bakwa Kalonji from October 12 – 14. The following facilities were selected to participate by the ETD:

• Primary Schools: Mitembele and Kabengele Bamuamba from the Tshilenge 1 sub-division with a participation of 25 members including seven women. • Health centers: CIIBUMBA and NKUADI of ZS Tshilenge, with a participation of 25 members including six women.

The objective was to support the Bakwa Kalonji and stakeholders in education, health, and economic growth as well as CSOs, communities and the media, to make operational changes following the sharing of successful sectoral experiences. It also served as an opportunity for the ETD to give the impetus to other actors under its jurisdiction to operationalize the success mechanism approved in their ETD in order to stimulate improvements in the delivery of public services.

This implementation mechanism is implemented through:

• Support for the Commune of Dibindi in the organization of community scorecard workshops.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 25

• Organization of awareness programs on the change mechanism and support for its implementation through a media plan developed with the support from the RTF Bwena muntu community radio station.

A similar process was followed in the Commune of Dibindi, Mbuji Mayi, from October 26 – 28 with the same objective detailed above.

This first stage of the implementation days in the Commune of Dibindi was carried out with the structures below:

• Primary Schools: Mpasthi and Katembue from the Mbuji Mayi 3 sub-division with 25 participants including six women. • Health centers: Teresian Sisters and Franciscan Sisters of the Lukelenge Health zone, with a participation of 25 members including eight women.

Implementation followed a series of activities namely:

• Support for the Commune of Dibindi in the organization of community scorecard workshops. • Organization of awareness programs on the change mechanism and support for its implementation with a media plan drawn up with the support of the RTF Bwena muntu; and • Facilitation of radio debates around the process of implementing this mechanism with the key players.

This stage of implementation days for the multi-stakeholder mechanism for change for Dibindi continued from October 29 - November 4 in Mbuji Mayi.

The second phase of these implementation days in the Commune of Dibindi was carried out from October 29 - 31 with the structures below:

• Primary Schools: Butumike and Dimuenayi from the Mbuji Mayi 3 sub-division with a participation of 25 members including five women. • Health centers: Aenaf from Lukelenge health zone and La Vie from Dibindi health zone with a participation of 25 members including 11 women.

From November 2 - 4 the following structures participated in the second phase:

• Primary schools: Tshibangu and Mukoleshi from the Mbuji Mayi 3 sub-division with a participation of 25 members including six women. • Health centers: Bupole from Dibindi health zone and Rogephar from Lubilanji health zone with a participation of 25 members including ten women.

Implementation followed the same sequence as before.

Following these implementation days, ETD leaders promised to organize an awareness-raising program, with the help of USAID partner CSOs. To this end, a follow-up meeting was scheduled for November 5, 2020 with the USAID IGA partner CSOs from all ETDs, to prepare the modalities and strategies to be put in place for the implementation of these local activities.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 26

5.3 SHARE GOOD PRACTICE IN SCHOOL FINANCIAL MANAGEMENT AND AUDITING

KASAI CENTRAL AND KASAI ORIENTAL The experience-sharing workshop on the school audit process between participants from Kasai Oriental and Kasai Central took place from October 12 – 17. Participating were representatives of schools from the Commune of Nganza, Kananga, (Nkombua and 1 Nganza) and those of the schools of the Commune of Dibindi, Mbuji Mai and the Chefferie of Bakwa Kalonji (1 June 30 and Nkwadi). There were 27 participants including 13 women. Roving inspectors from the Kananga Primary Pools 1 and 2 also took part, including seven women from Kasaï Central province and the Provincial Principal Inspector of Kasaï Central.

The facilitating inspectors explained the five steps of an audit and the nine qualities of a good auditor. They outlined a mechanism for involving inspectors and other stakeholders (School Directors and the COPA) in a dynamic of change for the school, which must be a community asset. They emphasized the importance of audits as support as opposed to being controlled and feared.

Observations made include:

• The subject was new for the participants and generated great interest; • The principal provincial inspector of Kasai Central, considered the matter very interesting to establish transparency and accountability in schools; • The inspectors who came to follow the discussions found that the collegial management approach fostered an understanding of the school as a community asset unlike the common perception of the school as a property of the principal; • The principals present admit that their fear of inspections was dispelled by understanding the operation of the mechanisms explained.

In this workshop Kasaï Central provincial inspectors undertook simulation exercises and practical work, following which ten traveling inspectors carried out the audits in two schools in the Nganza Commune. These audits enabled the Inspectors make recommendations based on their analysis of the flaws and risks of targeted schools. School principals received advice on the best way to keep the various administrative and financial documents of the school and how to approach an audit mission. As the school audit is an action to promote good governance, the school directors were encouraged to join this action and consider it beneficial for the development of their work as trainers as managers. These preliminary audits resulted in the setting dates for future audits in the same schools. Some recommendations were made by the participants including:

• Lobby the hierarchy so that managers can make school audits a routine action; • Duplicate training for other fellow Inspectors through support from USAID IGA; • Continue to support the Provincial Inspectorate through joint activities that support good governance of schools.

After the above workshop, a workshop was held between the inspectors, chiefs of establishments and parents' committees of the Commune of Nganza and those of the Commune of Kananga, from November 23 – 28. 26 participants took part including ten women. Attendance included seven Itinerant inspectors from the Kananga 2 pool, two Provincial Principal Inspectors, two school principals from Mudikolele and Tutungunuke primary schools, two members of two COGESs, 4 members of COPAs relating to the two schools, three representatives from the three partner CSOs in Kananga and one representative from ETD

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 27

Kananga. The opening ceremony was chaired by the Deputy Provincial Principal Inspector in charge of secondary education, accompanied by the Deputy Provincial Principal Inspector in charge of training and the Kananga pool chief inspector.

The facilitators developed the concepts commonly used in auditing, the role of an inspector as auditor and the stages of an audit, including risk assessments, the conduct of a simulation audit and the responsibility of heads of establishments to maintain the necessary financial and accounting documents.

SOUTH KIVU On December 2 - 3, a support activity for the IGA partner schools Mulengeza and Mubanda from the ETDs of Kabare and Ngweshe respectively was conducted. The goal was to determine the extent to which the recommendations of the audits had been implemented, implementation of the 2020-2021 budget forecasts and the recovery plans for the schools and COPAs. An conducted the assessment sessions in the two schools. This activity brought together 10 people including two women at 2 Mulengeza and 8 people including two women at Mubanda. All these people come from members of COPA, COGES, community leaders around schools, and sub-nuclei of local civil society.

The following data were collected:

1. Recovery plan

• At 2 Mulengeza, out of four planned actions, only one had been completed, two were in progress and one had not been started; • At Mubanda, out of four planned actions, three were in progress and one not carried out. • As for the support plans for COPA, 2 Mulengeza, out of 4 actions planned, three are in progress and one has not been started and Mubanda, out of 5 actions planned, only one was carried out, 3 were in progress and one had not yet been started.

2. Management plan

• At 2 Mulengeza, out of 10 recommendations left by the inspectors who conducted the school audit, 3 had been completed, two were in progress and 5 had not been completed; • While at EP Mubanda, out of 10 recommendations left by the inspectors who conducted the school audit, all were fulfilled.

3. Investments resulting from the 2020-2021 budget forecast

• As part of implementation in relation to own investments as planned in the budget forecasts of these schools, 2 Mulengeza has already maintained and repaired the benches of all classes as well as the fixing of seven other benches. A shelf has also been fixed. • As for Mubanda, eight national program textbooks were purchased, five latrine doors were made and fixed, one laptop computer purchased, 185 boards purchased and fixed to separate the walls of the classrooms built in boards and 5 kg nails have been purchased.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 28

6.1 PROVIDE TRAINING, TECHNICAL ASSISTANCE AND COACHING TO SELECTED PROVINCIAL AND SUB-PROVINCIAL SERVICE DELIVERY ENTITIES Workshops on the management and coaching of Health zone Management Teams in ETD partners of the IGA project were held in the provinces of Haut Katanga, Lualaba, Kasaï Central, Kasaï Oriental and South Kivu. They have made it possible to identify interesting perspectives to support and make more effective the work of the Health zones vis-à-vis the Health centers. This, to improve the quality of services within health centers. These trainings, which started on September 21, ended on December 12, 2020. Forty health zones were reached in the provinces covered by the IGA project during these trainings. The Health zone Management Teams who took part in this training identified some positive points including:

• The training helped the health zone officials to have the courage to change what is possible and to demonstrate good governance. • Beyond coaching, the training helped to improve dialogue, supervision and support processes for health areas; • Diversity has been an important subject that helps to better manage and take advantage of differences, especially to reconsider attitudes and behaviors in the face of very perceptible differences, specifically gender; • The systems approach advocated by the training sessions helps to see a little bigger, and be more aware of unsubstantiated perceptions within organizations, due to prejudices, taboos and unspoken; • Notions about emotional intelligence help us better manage our stresses, trauma, and emotions, especially those that will accompany the changes in sight.

In order to operationalize and make this support effective, two areas of work will be considered:

1. At the national level: IGA in collaboration with IHP Mega, the aim is to set up a feedback framework bringing together the different actors of the health system at the national, provincial and local (ETD) level to discuss the challenges in order to create favorable conditions for qualitative change; 2. At the provincial level: Support the culture of coaching and management, in collaboration with IHP MEGA, in all the health zones covered by the two programs with a more in-depth intervention through two pilot health zones in two provinces: South Kivu and the Lualaba. This in order to improve governance for access to quality care for local communities.

Some of these workshops were undertaken in collaboration with IHP Mega. These are reported under Activity 5.1.

KASAI ORIENTAL A coaching workshop was held in Mbuji Mayi from October 19 – 23. Twenty people took part in this workshop, including seven women. The people concerned were Health zone Chief Doctors, Managing Administrators (GAs) and Primary Care Supervisory Nurses, from the Kasansa, Tshishimbi, Bipemba and Dibindi health zones.

The objective of the workshop was to coach on the characteristics of good governance and provision of effective support for the health centers for which they are responsible. Specifically, this involved supporting the health zone management teams in their coaching knowledge and skills and supporting these managers in terms of institutional systems and managerial behaviors.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 29

Several management and coaching concepts were developed during the first three days of the workshop, in particular: management by process, management by objectives, strategic management, behaviors and skills in leadership and management, managerial practices, etc. The workshop ended with exercises on coaching and a field trip to health centers to experiment with this coaching technique.

The participants in this workshop did not hide their satisfaction with this capacity building on coaching and management of which they are beneficiaries. The involvement of the DPS in the organization and its participation in the workshop through its representative was crucial.

This was followed by a workshop for Health zone Management Teams on in Primary Health Care Management. It took place from December 7 - 12 in Mbuji Mayi and was in ETDs in Kasai Oriental province. Twenty-four health workers including six women from the health zones of Kasansa in the Chefferie of Bakwa Kalonji; the Dibindi health zone in Dibindi Commune; Bipemba health zone in Bipemba Commune and Tshishimbi health zone in Kabala Secteur. Three other health zones that have benefited from the successful experiences of IGA were included in this training. These are the health zone of Tshilenge in the Chefferie of Bakwa Kalonji, and the health zones of Mpokolo and Nzaba in the Commune of Bipemba. The participants included the Chief Doctors of the Health zones, the Managing Doctors of the hospitals, the Nursing managers, the Managing Administrators of the zone, Nursing Supervisors of Primary Health Care (SSP) of Health zones, Pharmacists, Sanitation Technicians and Community Animators.

The objective of the workshop was to contribute to the capacity building of the health zone Executive Teams, with particular emphasis on the characteristics of good health, good governance, and effective support for the Health center teams for which they are responsible.

SOUTH KIVU A workshop was held in Kabare from November 2 - 6, to train in coaching and management of the management teams of the health zones in ETD partners of the IGA program. Specifically, this involves training the health zone management teams in coaching and good governance in their roles and responsibilities. Thirty-four people took part in this workshop, including two women, namely Health zone Head Doctors, Managing Administrators and Nursing Supervisors of Primary Care, from the ETD Health zones partners of IGA USAID (Ngweshe, Kadutu, Kabare, Buhavu, Bagira, Kaziba, Luhwindja, Burhinyi and Luindi).

Several management and coaching concepts were developed during this workshop, in particular: Management by process, management by objectives, strategic management, behaviors and skills in leadership and management, managerial practices, etc. The workshop ended with coaching and field exercises in health centers to experience this coaching technique.

The involvement of the DPS in the organization and participation in the workshop through its representative.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 30

7.1 PROVIDE TECHNICAL ASSISTANCE TO HEALTH CENTERS AND SCHOOLS IN BUDGETING AND EXPENDITURE CONTROL

HAUT KATANGA A workshop was held on October 17 in Likasi to assist USAID IGA’s partner school Mapinduzi 4 to finalize their 2020-2021 budget. In order to ensure the participation of all the stakeholders around the school, in particular those of COGES and community leaders, the event was organized at the school. Fifteen people including four women took part in this activity including the budget representative of the Ville of Likasi, the representative of the Sous-Proved of Likasi 1, the public relations officer of the Jacques Kyabula Katwe Foundation, the Head of Zout Quartier, the school director and his deputy, the representatives of the teachers, representatives of COPA, of the UMOJA partner CSO as well as representatives of community leaders.

After discussions and harmonization, the 2021 budget for Mapinduzi 4 Primary School was approved in the amount of 24,286,900 FC (about $12,150) of which 67.6%, namely 16,428,000 FC (about $8,215) was for investment.

The same process was followed with Maendeleo 1 school on October 23. Eighteen people including 5 women took part in the workshop coming from the following structures, the primary pool Likasi 2, the Mayor, the school, the COGES, the Sub-Division of Likasi 2, COPA, the COS Partner, Umoja, and community leaders. After discussions and harmonization, the 2021 budget for Maendeleo 1 Primary School has been approved. The amount of the approved 2021 provisional budget was estimated at 13,050,800 FC (about $6,525) of which 67.6% was allocated to capital expenditure.

Both workshops were led by the traveling Inspectors.

Workshops to approve the 2021 provisional budgets of the partner schools, Katuba 1 and Shaba in Katuba Commune, Lubumbashi, took place from November 3-4. A total of 26 people including eight women took part in these workshops, which are broken down as follows:

• Katuba 1: 13 people including 4 women including the budget auditor of the Commune of Katuba, the Sous-Proved of the Urban Sub-Division of Lubumbashi 2, 3 members of the COGES, 3 members of the COPA, 1 member of the partner civil society organization, CHERAD; • Shaba: 13 participants including 4 women including the budget auditor of the Commune of Katuba, the Sous-Proved of the Urban Sub-Division of Lubumbashi 2, 3 members of the COGES, 3 members of COPA , 1 member of the partner civil society organization CHERAD, 1 member of the Maison du Citoyen and 3 community leaders around the school.

After this critical analysis and harmonization, the 2021 school budgets were approved by the stakeholders.

The workshops were facilitated by the Chief Inspector of the Pool and the Itinerant Inspector of the Lubumbashi 2 Primary Pool.

SOUTH KIVU A workshop to approve the budget forecasts of partner primary schools, Nyamugo and Nyakaliba, in the Commune of Kadutu, Bukavu, took place from September 29 – 30. There were 10 participants including 2

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 31

women from Nyamugo school on September 29 and 12 people including three women from the Nyakaliba school on September 30. They represented members of COGES from these schools, COPA, the CSO partner AMALDEFEA, school staff and community leaders from around the schools.

The objective was to prepare budgets for 2020-2021 budgets in a participatory manner.

The workshop was led by Kasigwa Bavurhe, one of the traveling inspectors who conducted the audits in these schools and supervised the Deputy Principal Inspector in charge of Training (IPPAF). Also present were the head of inspectorate pool and the Sous-Proved.

This was followed by workshops to approve the budgets in the Chefferies of Ngweshe and Kabare that were held respectively on October 1 - 2 and October 5 - 6. The schools concerned were Lubala and 2 Walungu in Ngweshe, and Mubanda and 2 Mulengeza in Kabare. A total of 24 people, including six women, participated in workshops to approve school budgets in Ngweshe, while 25 people including four women took part in the Kabare workshop. They represented members of the management committees, the parents' committees of these schools, the partner CSOs in education and community leaders, heads of the education management, heads of primary pools, delegates from ETD.

The Ngweshe workshop was led one of the traveling inspectors who conducted the audits in these schools. It is supervised by the Deputy Principal Inspector in charge of Training (IPPAF). The Kabare workshop was led by one of the traveling inspectors of the Kabare I Sub-Division and who carried out the audits in these schools.

A workshop to develop the budget forecasts for the 2021 fiscal year for health centers in the Chefferie of Kabare took place from November 2 – 5. There were ten participants including four women from the Bugobe Health center and CODESA, the Kabare Health zone, the ETD Kabare, and the health partner CSO, ASSODECI.

The general objective of this workshop was to introduce a realistic planning culture aligned with the budgeting cycle of the Ministry of Health. This involved providing technical assistance to members of health center management teams in the preparation of budget forecasts and providing health centers with provisional budgets aligned with the budgeting cycle of the Ministry of Health.

The investment budget is based on the recovery plans of health centers and CODESA support plans resulting from community participation during the community scorecard workshops.

The workshop was moderated by the Inspector in charge of Resources (human, financial and material) and Monitoring and Evaluation at the Provincial Health Inspectorate of South Kivu and who had trained the same providers and CODESA in financial and stock management in August and September.

Workshops was held from October 22 – 26 in the Commune on Kadutu, Bukavu, to support health centers in the preparation and approval of budgets for the 2021 fiscal year. The workshop started was with the Nyamugo health center on October 22-23 and continued at the Maendeleo Health center on October 24 and the 26. At the Nyamugo Health center, there were 10 participants including three women, and at the Maendeleo Health center, there were 11 participants including three women, representing the staff and CODESAs of the Health centers, the Kadutu Health zone, the Kadutu ETD and the partner CSO (IFRADE).

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 32

The objective of this workshop was to introduce a realistic planning culture aligned with the budgeting cycle of the ministry of health. This involved providing technical assistance to members of health center management teams in preparing budget forecasts and providing health centers with provisional budgets.

The projects considered in the investment are mainly derived from the recovery plans of the health center and support plans for CODESA CS Nyamugo resulting from community participation during the community scorecard developed by the IGA project.

The workshops were led by the Inspector in Charge of Resources (human, financial and material) and Monitoring and Evaluation at the Provincial Health Inspectorate of South Kivu, and who also trained the same service providers and CODESAs in financial and stock management last August and September 2020.

The same process was followed with the Chefferies of Ngweshe and Kabare, from October 28 - 31 and November 2 - 3, respectively. The health centers concerned were Lurhala Health centers, Nyandja in Ngweshe and Ludaha in Kabare.

At the Lurhala Health center 11 people, including three women took part in the meetings, at the Nyandja Health center 11 people including two women, and at the Ludaha Health center 11, people including one woman participated. These people came from Health centers, CODESA, Health zones, ETD Ngweshe and Kabare and CSO interface from the Health Secteur in Ngweshe and Kabare.

The projects included in the investment budget were based on the recovery plans of health centers and CODESA support plans resulting from community participation during the community scorecard developed by the IGA project.

7.2 STRENGTHEN THE PERFORMANCE OF HEALTH CENTERS IN TERMS OF FINANCIAL AND STOCK MANAGEMENT

KASAI ORIENTAL The training on financial and stock management in the partner health centers of the IGA project has interested not only the stakeholders of these centers but also certain technical and financial partners. This has been due to both the content that was provided but also, and especially, its impact on the day-to-day management and involvement of the community during the training. This was thanks to the involvement of the CODESAs in the management of health centers.

For example, two health zones in Kasai Oriental have organized training in financial and stock management based on the training module on financial management developed with the financial support of the IGA project. The content was based on a module designed by a Consultant Facilitator, Head of the Financing Department of the DPS in Kasai Oriental.

The module on financial and stock management of health centers, takes into account certain elements from the dynamic CODESA module, technical sheets for financial management of health centers within the framework of the PESS project (Projet d’Equipement des Structures Sanitaires) (Project for the 'Equipment of Health Structures) and the school financial management module used by IGA in Kasai Oriental.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 33

Building on this experience, training in financial and stock management was organized in Kasaï Oriental with the financial support of the European Union and Save the Children International in the centers of health zones below:

• Kasansa health zone: Training of head nurses in 16 health centers not supported by IGA. Funding provided by the European Union within the framework of PRODS. Training of Assistant Titular Nurses (ITA) in the same 16 health centers under European Union funding was done by Save the Children International under the Programme Signature, in collaboration with the PRODS project. • Miabi health zone: All 14 health centers: Training of ITAs under EU funding, implemented by Save the Children International, under the Programme Signature, in collaboration with the PRODS project.

This practical experience led by the European Union and USAID through their respective projects, offers an opportunity to make this module a standard module as part of the training on financial and stock management in health centers in provincial level and why not at national level. To achieve this objective, support to the Resource Management Working Group of the Provincial Health Division is necessary for the analysis, enrichment and endorsement of the module by the latter. After this step, it will be a question of submitting the module to the Technical Secretariat of the CPP-SS (Provincial Steering Committee of the Health Secteur) so that the latter approves and authorizes its use throughout the Province.

KASAI CENTRAL A series of workshops with USAID IGA partner health centers was held in Kananga, starting on September 30, and finishing on October 17 to training in financial and inventory management. They took place as follows:

• Nganza Commune: from September 30 - October 2, with the Kalemba Mulumba and Salongo Muimba health centers from the Tshikaji health zone. • Kananga Commune: from October 5 – 7, with the Kamulumba and Methodist health centers, from the Kananga health zone. • Katoka Commune: from October 8 – 10, with the Kele-Kele/State and Katoka 2 health centers, from the Katoka health zone. • Ndesha Commune: from October 12 – 14, with the Nkufulu and Ndesha 2 health centers. • Lukonga Commune from October 15 – 17, with the Tudikolela and Itabayi health centers

In total, 64 people took part in the various workshops, including 28 women. These participants were made up of staff of the health centers, members of the CODESAs, health zone officials and the relevant partner CSOs.

The workshop followed “Learning by Doing” and “Problem Solving” approaches, which are as follows: (i) Clarification of basic concepts of financial management (Financial Management, Accounting, Balance Sheet, Budget, Audit and Sources of funding); (ii) Budget preparation for a health center; (iii) Financial management procedures, including filling in of financial management tools; (iii) Monitoring of budget execution and preparation of the financial report; (iv) Roles of CODESA in the co-management of financial resources.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 34

The training sessions enabled each health center to develop a 2021 provisional budget according to a budget model adopted by the stakeholders present. Financial report models and budget monitoring tables were approved and completed in for each health center, taking into account their specificities.

Workshop recommendations included:

• Restructure the Kalemba Mulumba health center as described below. This is to help resolve the issue of the accountability of nursing staff members as Expenditure Authorizing Officers; • Relieve the cashier of the Kamulumba health center, in the commune of Kananga, from the role of collector of fees and entrust it to the receptionist in accordance with shared financial management procedures. • Organize training sessions in drug stock management in order to deepen the concepts of stock management. These sessions could be organized in collaboration with the IHP MEGA Project;

The Lukonga workshop recommended:

• Advocacy for creation of a reserve fund for health centers’ drug purchases in order to allow them to cover the purchase costs of essential drugs planned in their 2021 budgets. This will help health centers avoid the lack of drugs often observed after the end of such support. • Carry out advocacy actions with the ETD and technical and financial partners (IHP Mega USAID, etc.) to fill this drug gap; • Continue building up drug reserves in 2021.

The Kalemba Mulumba health center is one of the partner health centers of the USAID IGA project in the commune of Nganza. It is owned by a congregation of nuns of the Catholic Church. During the training sessions in financial management (from September 30 to October 2), it was found that this health center falls under the of the Kalemba Mulumba reference hospital, and the registered nurse did not know how to clearly define the types of professional relations she had with the Director of the hospital. It was therefore decided to restructure the said center by separating the health center from the hospital.

Thus, the health center was provided with all the financial management tools for its empowerment and independence vis-à-vis the hospital complex. Correspondence was sent to this effect to the BDOM (Bureau des Œuvres Médicales), a structure for coordinating health activities at the level of the diocese of the Catholic Church. This restructuring, initiated by the authorities of the Center and facilitated following the training in financial management organized by the IGA project, allowed the Kadima Foundation to support only to the health center and not to the hospital, with the requirement that the funds it provides must appear in the accounts of the health center and not of the hospital. This support concerns the supply of medical equipment and materials (ultrasound device, beds, mattresses, etc.) and the construction of health center infrastructure.

The training workshops were facilitated the Head of the Financing Department of the DPS in Kasai Oriental and Consultant.

7.3 SHARE EXPERIENCES AND EXCHANGE GOOD PRACTICES BETWEEN COPAS, COGESS, CODESAS AND CIVIL SOCIETY PARTNERS

This activity is scheduled for the second quarter.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 35

7.4 STRENGTHEN THE ROLE OF CARGS BY WORKING WITH THE PRIVATE SECTOR

SOUTH KIVU A workshop to strengthen the management of CARG member cooperatives took place from October 12 – 13 in the Chefferie of Ngweshe. It was attended by 18 people including three women, representatives of the CARG member cooperatives.

The objective was to help cooperatives to identify the constraints and obstacles related to the legal functioning of their structure in accordance with regulations in force.

The workshop resolved as follows:

• Every cooperative should prepare of a binder of administrative documents (in particular the CVs of the directors, records of contributions in kind or in cash, the minutes of the elections of the directors and the request for provisional approval). • Request the Chefferie or the Territory to obtain authorization to set up; • Contact a registered notary for a Notarial deed; • Finally contact the SNCOOP (National Service for Cooperatives and Farmers' Organizations) for the provisional act of approval.

The monitoring of this process will be carried out by the Chefferie of Ngweshe in collaboration with the IGA team.

No cooperative currently holds either of the two final documents, which are:

1. The notarial deed issued by a registered notary (public prosecutor within the jurisdiction of the registered office of the cooperative); 2. The provisional certificate of approval issued by the IDR (Inspectorate of Rural Development) at the provincial level.

This was followed by a similar workshop held at Kabare on October 16 – 17. 18 people including three women, representatives of the CARG member cooperatives, attended it.

Of the eleven documents that a cooperative must have, the situation was as follows:

• CPCK: 6 documents out of 11 • COOPABU: 5 documents out of 11 • ADCPM: 4 documents out of 11 • COOPANG: 3 documents out of 11 • RAEK: 3 documents out of 11

The same recommendations to remedy the situation were made as at Ngweshe.

To ensure the proper functioning of the CARG and to alleviate the difficulties it encounters, the leaders of the Kabare cooperatives expressed their willingness to join the executive team of the CARG.

As in the case of Ngweshe, no cooperative currently holds either of two final documents, which are:

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 36

• The notarial deed issued by the registered notary (public prosecutor within the jurisdiction of the headquarters of the cooperative); • The provisional certificate of approval issued by the IDR (Rural Development Inspectorate) at the provincial level.

7.5 REVITALIZE AND STRENGTHEN CARGS THROUGH EXCHANGE WORKSHOPS BETWEEN DIFFERENT PROVINCES

This activity is scheduled for the second quarter,

8.1 MULTI-STAKEHOLDER SUPPORT CHANGE PROCESS WITHIN AND AMONG ETDS

SOUTH KIVU A workshop on empowerment of actors and search for solutions in a multi-stakeholder process in the Chefferie of Kaziba was held on November 18 - 19. Thirty-five people took part in this workshop, including eight women. These people came from the ETD staff and representatives of the health, education, economic development sectors including the health zone, the Sous-PROVED, representatives of structures with social responsibilities including COPA, CODESA and CARG, executives from local civil society, influential community leaders in the field and representatives of the media. In addition to these people representatives of the Commune of Kadutu who came to share their experiences, namely:

1. Deputy Mayor of the Commune of Kadutu; 2. President of CODESA of the Nyamugo Health center in Kadutu. 3. President of COPA of the Nyamugo primary school; 4. Director of Nyakaliba primary school 5. Coordinator of the IFRADE Health Interface CSO in Kadutu; 6. Community leader around ETD Kadutu; 7. Community Radio and Television Program Officer (RATECO) of South Kivu.

Discussions and debates in the current local language, Swahili, made it possible to share the changes observed through the use of tools in the Commune of Kadutu, which are:

• For the ETD, the Local Development Plan taking into account own investments, the enlarged Budget Committee, the Participatory Budget Committee, the cash flow plan for expenses to be incurred as well as the chain of income and expenditure. • For CODESA, COPA and COGES, the recovery plans and support plan put in place at the end of the scorecard workshops, the advocacy carried out at the end of the capacity building activities on their roles and responsibilities, budget forecasting; • For CSOs and communities, the plans that led to the establishment of grant activities with awareness-raising, accountability, and advocacy actions.

A mechanism for researching behavior change was approved by representatives of the Chefferie who said they were ready to implement it. The workshop was also an opportunity to identify good practices in the ETD such as:

1. The organization of community forums within the framework of the Participatory Budget, thanks to which there was construction of bridges, constructions, and rehabilitation of schools.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 37

2. Joint advocacy (involving several actors) which made it possible to obtain a reduction in the costs of securing customary land titles, the installation of three higher education and university institutions, the drainage of three Kaziba marshes in the food security framework, water supply in 10 groups of the Chefferie of Kaziba; 3. The mobilization of funds and their transparent management by COPA and COGE of Kaziba primary school, which made it possible to obtain the construction of seven classrooms, latrines, and septic tank doors. 4. The establishment of a gender focus group at the level of the ETD, which made it possible to resolve certain problems in Kaziba such as the regularization of marriages and the registration of children.

In conclusion, Kaziba stakeholders understood the practical usefulness of advocacy, the need for a culture of accountability and how to promote it, community mobilization of funds for the public interest as well as conflict management. They also understood the community diagnostic process through the scorecard tool. leading to the implementation of support plans and recovery plans in schools and health centers.

The next step will consist in helping the ETD to utilize the community diagnostic tool around schools and health centers in order to plan and finance development within schools and health centers. They will also need support in the search for solutions supported by influential local stakeholders and the media.

NORTH KIVU A multi-actor workshop for change was held in the Kimemi Commune from November 9 - 10. The objective of this workshop was to encourage stakeholders who are working in the fields of education, health and economic growth to draw inspiration from the successful involvement of the community in building classrooms at the Kalundu primary school.

There were 39 participants including 11 women representing the Kimemi Commune, the Butembo 2 educational sub-division, the Butembo health zone, CSOs, CODESA-IT-AC of public health centers, COPA-COGES public schools in Kimemi commune.

An account of how Kalundu school had achieved this was shared with the participants by the director of the school, Katembo Luthongo, the President of the COPA and the former Director of the said school played a big role in the mobilization of stakeholders.

The project consisted of the construction of 18 adobe rooms by the local community, 3 classrooms in sustainable materials by the same local community and 6 classrooms in sustainable materials with the support of the NGO Agro Action Allemande after advocacy made by COPA, COGES and the Butembo Sub-Division.

Much of this was possible thanks to the leadership of the former school director, the willingness of local school authorities to support schools in finding solutions to their problems, and to the desire of the community to have an appropriate school. It also emerged that the mobilization of financial resources from the community could be ascribed to the transparency and accountability of the school management, and the advocacy led by COPA, COGES and Sous-PROVED with partners.

The workshop concluded by preparing guidance on how to proceed in future:

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 38

1. Mobilization of actors: identification of key actors within schools or health centers, COPA, CODESA, ETD, community, civil society, etc. 2. Stakeholder preparation and capacity building through practical exchanges on how to lead change in a multi-stakeholder process. 3. Diagnosis and planning in sectoral services with the community scorecard tool in particular. Carrying out a participatory diagnosis around certain schools and health centers under the aegis of the ETD. 4. Coherent organization of the actors to achieve the change (ad hoc committee, volunteering, and service provision). Organization at the ETD level and at the community level 5. Involvement of the media and use of networks

A multi-stakeholder workshop for change in the Chefferie of Baswagha was held on November 17 – 18. There were 44 participants, including 12 women, representing: staff of the ETD; the Musienene health zone; the educational sub-division of Lubero 1; CODESA and service providers from Nduko and Vughumiria health centers; the COPA-COGES of the Vulingongo and Musienene public primary schools; community leaders identified around the above-mentioned schools and health centers; civil society organizations. This activity aimed to (i) describe the mechanisms, the role and responsibility, and engagement of stakeholders in the implementation of change around the Nduko Health center; (ii) extend this approach to all sectors in the ETD and (iii) inform the community about these practices and stimulate change in other parts of the Baswagha Chefferie.

The stakeholders of the health zone of Musienene shared their experience of improving the health centers in Musienene health zone through a revolving fund. This initiative can be summarized as follows:

This has been a local initiative set up by the Musienene health zone. It aims to improving the physical standard of health centers and health posts within the zone. These improvements are financed through a revolving fund, financed by a payment of the monthly revenues of each health center. These monthly contributions are deposited in an account opened in a local savings and credit cooperative by the Central Office of the Health zone (BCZ). Each health center also has an account with the same cooperative. The needs of health centers are collected and discussed in a meeting between the BZC, the head nurses and their respective CODESAs. Health centers’ demands to the BCZ must be based on the availability of funds and can include anything from the construction of a building or maternity ward, purchase of a motorcycle for the community animator, construction of latrines, fencing, etc.). Each representative of the health centers (CODESA, IT) defends their state of need. After arbitration and confirmation of the needs of the health centers, the funds are transferred to the account of each health center concerned. A health center can only receive other funds after having justified previous funds. The management of the revolving fund is carried out by the health zone management team, subject to approval by the health center concerned. The Nduko health center has received funds for the construction and equipment procurement for the center building. It should be noted that since the creation of the revolving fund, the 20 health centers in the Musienene health zone have quality infrastructures built with their own funds and contributions from the revolving fund. All the 20 health centers in the health zone have already benefited from this initiative and have seen their infrastructure improve. The initiative is also extended to some health posts.

Stimulated by this example, stakeholders in the education sector expressed interest in replicating this experience to improve schools in the Musienene Education Sub-Division. After discussions in the working groups, the participants brought out the mechanism followed by the stakeholders who played a major role

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 39

in the process of construction and equipment of the Nduko health center building and approved the change mechanism that will be followed in the process within the ETD.

A summary of the mechanism is as follows:

1. Mobilization of stakeholders by identifying key actors in the process of change in the environment taking into account areas for improvement. 2. Capacity building for multi-stakeholder work for change. In particular, through exchanges of practice. 3. Diagnosis and planning in sector services with the common scorecard tool 4. Organization of the stakeholders to achieve change (ad hoc committee, volunteering, and service provision). 5. Use of the media and social networks. 6. People-to-people contacts including ETD and other local actors and organizations. 7. Mobilization of funds and participation primarily within the ETD. 8. Communication on results and awareness raising through the media and influential people in the community. In order to guarantee transparency and to rejoice in the steps taken. 9. Monitoring and evaluation by a multi-actor team under the coordination of the ETD

KASAI ORIENTAL A workshop on the implementation of a multi-stakeholder mechanism for change in the Chefferie of Bakwa Kalonji was held from November 17 – 19.

The objective was to support the ETD and stakeholders working in education, health, and economic growth as well as CSOs, communities and media to operationalize a change mechanism. The following structures were involved:

• Primary Schools: Lumu and Bena Kapiamba from the Tshilenge 2 sub-division with a participation of 25 members including six women. • Health centers: Lac Lomba and Dinsanga from the Kasansa health zone with a participation of 25 members including six women.

On November 20 – 23, a second round was conducted with the following structures:

• Primary Schools: Lota 2 and Lufingila from the Tshilenge 2 sub-division. Twenty-five people attended this meeting, including six women. • Health centers: Bena Mpunga and Tshitala 1 of the Kasansa health zone. Twenty-five people participated in this day including 5 women

The structures benefiting from these workshops were selected for an implementation of the change mechanism generated and approved by the actors of the Bakwa Kalonji Chefferie during the preparatory day.

This implementation mechanism was implemented through a series of activities namely,

• Support for the Chefferie in the organization of community scorecard workshops.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 40

• Organization of awareness building programs on the change mechanism and support for its implementation using popular expression forums and radio debates, spots and public hearings organized through a media plan.

Implementation of the media plan was developed with the support of the community radio RTF Bwena muntu of the diocese of Mbuji Mayi, facilitated by journalists. It started with the production of broadcasts on public hearings around the contributions of ETD in health centers and schools in Bakwa Kalonji, with the support of participants in community diagnostic workshops in schools and health centers. Programs on awareness raising around the mechanism of change and mobilization of actors within the Chefferie as well as radio debates, with portable microphone were organized at the same time. Audio CDs for each show were produced for archiving and knowledge sharing.

A commitment was made by the Grand Chief of Bakwa Kalonji to spread awareness of the need for change among the Groupements and villages of the Chefferie, with the support of USAID IGA partner CSOs, through citizen forums, public hearings, and other activities.

The same process was followed in the Kabala Secteur in two separate events: in Tshishimbi and Bakwacibuyi from November 27 - December 2, and in the Bakwa Cimuna Groupement, and Bakwanga from December 3 - 5.

The focus was on the following facilities:

Tshimbi • Primary schools: Kabangu and Nzemvu Tshilanda, Sub-division of Lupatapata. The workshop brought together 25 participants including six women; • Health centers: Mpumbua and Nzevu Cilanda, Tshishimbi health zone. Twenty-five took part including three women.

Bakwacibuyi • Primary Schools: Kasonga and Tshibangu Mutshi, Lupatapata Sub-division. Twenty-five people took part including four women; • Health centers: Bena Mbala, Tshishimbi Health zone. The workshop brought together 25 participants including eight women.

This implementation mechanism was implemented through a series of activities namely:

• Support for the Kabala Secteur in the organization of community scorecard workshops; • Organization of awareness programs on the change mechanism and support for its implementation.

The community radio RTF Bwena muntu assisted in preparation of the media plan, as it had in Bakwa Kalonji.

LUALABA A multi-actor support workshop for change was held at the Commune of Manika, Kolwezi, on November 19 – 20, with the Kasulo Health center and 1 Manika primary school as a case study. Fifty-five people from different strata of the population took part, including 18 women. These included representatives of the

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 41

Ville and the Communes of Manika and Dilala, delegates from educational sub-divisions 1 and 2, traveling inspectors from Kolwezi 1 and 2, from the Manika and Dilala Health zones, the COGESs and COPAs from Manika 1 and Kamanyola primary schools, COGES and CODESA from Kasulo and Manika Marchés Centers, delegates from Kasulo and Mununka Quartiers, representatives from other schools and health centers in Manika and Dilala, community leaders from the surrounding communities of the Kasulo health center and the Manika school complex, the audiovisual press, USAID IGA partner CSO and provincial CSOs.

The objective of this workshop was to share successful experiences in Manika such as the construction of the new building of the Kasulo Health center and the construction of a fence and the drilling of a water well at the Manika School Complex, with the participation and involvement of various state and non-state actors, including local communities.

The group work enabled participants to identify the mechanisms of change, following which they formulated a standard mechanism which can be summarized as follows:

• The identification and mobilization of key players in the process of change in the environment, taking into account the areas for improvement targeted, in particular. • Preparation of actors or capacity building for multi-actor work for change. • Participatory diagnosis and planning in services such as education and health with the community scorecard tool; • A coherent organization of the actors to achieve the change (ad hoc committee, provision of voluntary work and service); • Involving the media and using social networks; • Interpersonal contacts including with ETD and other local actors and organizations as a priority; • The mobilization of funds primarily within the ETD; • Communication on the results achieved and the awareness of beneficiaries through the media and influential people within the community; • Monitoring and evaluation, by a multi-actor team under the coordination of the ETD.

Target projects in health and education provision were identified, namely:

• In the field of health: The General Reference Hospital Health Area, Mutosthi Health Area and Moise Tshombe Health Area • In the field of education: Ciboko primary school (water well, roofing sheets and fence), Kamatete primary school (fence and roofing sheets), 2 Kayeke primary school (fence), Kasanda primary school (fence, building and benches ), Monsignor Katembo primary school, (fence), Kashala primary school (need for benches), and 1 Manika primary school (need for benches).

The Workshop for the completion of the intervention plan in the Lufupa Secteur, through the multi- stakeholder process took place from November 30 - December 2, in Musokantanda, capital of the Lufupa Secteur. There were 37 participants, including six women.

Attendance was from the two Groupements that make up the Secteur (Musokantanda and Mushima), the Sous-PROVED, delegates from the Health zones of Kanzenze and Lualaba, and a representative of the mining company Kalongwe Mining. In addition, there were ETD technical staff, the COGE and CODESA from two health centers, and the COGES and the COPA from two primary schools.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 42

During this workshop, there was the question of developing and validating the intervention plan based on the three axes of intervention of IGA:

• Exchange, empowerment of stakeholders and search for solutions in a multi-stakeholder process, • Coordination and management of change actions, • Support and consolidation of change processes.

USAID IGA’s intervention plan for the Lufupa Secteur was approved in the plenary, and the report was signed by the representatives of the participants, in particular: the Head of the EPST Sub-Division Mutshatsha, delegates from two Health zones operational in the Secteur, two representatives of CSOs, the delegate from Kalongwe Mining, as well as the Head of Secteur from Lufupa.

8.2 ORGANIZE MULTI-STAKEHOLDER WORKSHOPS TO EXCHANGE EXPERIENCES ON CITIZEN ENGAGEMENT BETWEEN OLD AND NEW ETDS

This activity is scheduled for the third quarter.

OBJECTIVE 3: CITIZEN DEMAND FOR ACCOUNTABLE, TRANSPARENT, AND PARTICIPATORY SERVICES INCREASED

9.1 ASSIST CIVIL SOCIETY TO MONITOR EXPENDITURE This activity is scheduled for the third quarter.

9.2 SUPPORT THE ORGANIZATION OF A FORUM ON FREE BASIC EDUCATION This activity is scheduled for the second quarter.

9.3 COMMUNITY SCORE CARDS FOR SCHOOLS AND HEALTH CENTERS All schools and health centers undertake a score card activity at least once a year, however, during the quarter no score card workshops were scheduled.

9.4 GEOPOLL SURVEYS OF CITIZENS PERCEPTIONS USING SMS This activity is scheduled for the second quarter.

10.1. PREPARE AND MONITOR GRANTS TO BE ISSUED TO SELECTED PARTNERS In South Kivu, joint meetings were organized on December 7- 9 with CSOs AMALDEFEA, IFRADE and CODES from ETD Kadutu and from December 08, 2020 with CSOs IADL and ASSODECI from ETD Kabare, and from ETD Ngweshe namely FSKI, CEFAP and ASOP.

The objective of these meetings was to build capacities on the technique of management of the grants (2nd phase), on the link between the results of their activities and the impact of the grants to the USAID IGA project as well as on the update of the ADS 303.

The capacities of the participants were strengthened on the four ethical principles of DAI, on ADS 303 and on the archiving of the IGA grant by the establishment of four binders including • first binder for the technical documents

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 43

• second binder for administration and human resources documents • third binder for procurement and logistics documents • fourth binder for finance documents. These meetings, led by the Grants Officer, were attended by 12 people including four women for the meeting held at AMALDEFEA and 10 people including one woman for the meeting held at IADL.

10.2 STRENGTHEN THE ABILITY OF CSOS IN ADVOCACY This activity was deferred due to COVID-19 restrictions.

10.3 STRENGTHEN PROVINCIAL-LEVEL CSOS, AND THEIR LINKAGES WITH NATIONAL AND LOCAL CSOS This activity was deferred due to COVID-19 restrictions.

INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES

GENDER EQUALITY AND WOMEN’S EMPOWERMENT USAID IGA is committed to engaging women and maintaining gender equality across all activities as a cross-cutting priority for the USAID DRC Mission. This commitment is codified in the project’s monitoring and evaluation (M&E) plan, which disaggregates targets, by gender.

USAID IGA Guiding Principles for Gender Inclusion are:

• PRIORITIZE activities that achieve strong gender equity impact - policy planning and budgeting. • FOSTER equity – engaging both women and men to achieve project outcomes and women’s empowerment. • PROMOTE women in leadership. • INCORPORATE gender analyses across all project reporting, monitoring, evaluation, and learning (ME&L) efforts.

And, from the USAID Gender Policy Document:

• Operational principles • Integrate gender equality and female empowerment in USAID’s work • Pursue an inclusive approach to foster equality • Build partnerships across a wide range of stakeholders • Harness science, technology and innovation to reduce gender gaps • Serve as a thought leader and learning community • Hold ourselves accountable

To mitigate negative potential consequences of interventions focused on women, USAID IGA engages both men and women across all interventions, promotes “positive male role models in women’s empowerment”, and promotes both men and women as champions across all interventions. Because of the complexity of the project, staff are under enormous pressure to achieve multiple and varied objectives

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 44

at once. Often, as a result, cross-cutting issues such as inclusion and gender equity are given less attention. This section highlights where the project has been “mindful” of these gender equity foundational principles and where it has fallen short.

PERFORMANCE TO DATE A key mandate of USAID IGA is to empower men and women across target zones to engage with the local and provincial government, advocate for policy change and hold the government accountable for the delivery of essential services. This is done mostly through COPAs (education), CODESAs (health), and CARGs (agriculture), (“Social Responsibility Structures”) supported by local civil society partners referred to within the project as “interface structures”. IGA’s gender strategy is most effectively applied in supporting these structures, and the work of civil society, by building on approaches that have been tested and proven to effect change in the first three years of the project.

To overcome identified cultural and other barriers to women’s participation and achieving gender parity in service oversight and provision, USAID IGA has implemented many of the strategies identified in the gender strategy, such as:

1. Supporting women to ensure their voices and issues are heard 2. Mapping strategies that emphasize identifying women leaders 3. Ensuring women assume leadership roles in workshops 4. Organizing gender sensitivity training ahead of elections for interface structures 5. Encouraging the establishment of structures where men and women work side-by-side

Women and girls are also involved in awareness-raising activities organized by USAID IGA CSO grantees around schools and health centers, with the aim of improving the quality of health services and education.

A noteworthy development has been the active participation of women in school audit activities. With support of the provincial school inspectorate of Kasai Central 1, a large percentage of trainees are women and young inspectors. After the first two training sessions, it turned out that the female inspectors did very well as did young inspectors. As a result, the provincial and pool school audit inspector trainers are mainly women and youth.

In October 2020, the IGA Kananga office assisted local organizations in the preparations for the World Day of Rural Women.

Strengthening female and/or youth leadership is a continuous objective of USAID IGA. Women and young people are encouraged to play roles such as:

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 45

Participate in the mobilization of funds for the execution of recovery plans for health centers: for example, the CODESA of the Tshishimbi health center, Kasai Oriental, which has three women out of five people in its staff and is headed by one of them. She managed to equip a mother’s center and build a large shelter for activities of health education for mothers and a sick waiting room; • Participate in the development of the final reports of the workshops. • Chairing small groups. • Presenting the outputs of working groups; • Producing daily workshop reports etc.

PROMOTING CHAMPIONS In a management training workshop for primary health care facilities, the female Head Doctor of the Kasansa health zone distinguished herself by her leadership and the quality of her work.

As part of the implementing mechanisms for change in the Kabala Secteur from November 25 - December 3, women and girls were urged to overcome their fears and take the lead in organizing awareness programs on change mechanisms and in supporting implementation. Four women and a girl took the lead in the education sector, while in the health sector eight women and two girls took the same initiative.

Likewise, women and young people have distinguished themselves in their interventions in focus groups during the score card process, as well as preparation and monitoring of recovery plans in respect of schools and health centers. They have also been active in public hearings on the role of the ETDs and facilitations of radio debates around the process of the change.

The Bourgmestre of Dibindi and the Secteur Head of Kabala are both women. They took an active part in the change mechanism workshops and personally explained change mechanisms and their merits. In addition, these two women organized public hearings where they outlined the value of community contributions in the areas of education and health with the support of USAID IGA. In addition, they facilitated radio debates.

The Head Doctors of Dibindi and Kasansa health zones are also both women. They actively participated in the mechanisms for change workshops held in Kasai Oriental and facilitated radio debates on the subject.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 46

Additionally, the La Vie Health center in Dibindi is built of poor materials and is dilapidated. The (female) chief nurse, together with the Head Doctor of the zone , also a woman, negotiated with a local church, the Presbyterian Church of Kasai Oriental, (EPKO) for them to donate an office building, in good condition, for use as the health center. The donation was formally concluded with a signed contract on November 17. The contract formally notes the support of USAID IGA in the process.

NORTH KIVU The head of rural development in the Commune of Bulengera has worked there since 2004. A graduate of the Institut Supérieur de Développement Rural de Bukavu, she has dedicated her life to public service since 1994. As a committed woman leader, she is strongly involved in the implementation of USAID IGA’s activities in Bulengera. She believes IGA’s support in Bulengera has given new meaning to its rural development work, which has long been sidelined by the ETD and by the various local municipal organizations that it is supposed to supervise,

"Previously, when I was visiting farmers and local NGOs, I had nothing to offer as a concrete service. However, now that we have a local development plan (LDP) they have more interest as its content meets some of their desires. Some leaders of these associations are members of the Local Development Committee. In fact, since IGA facilitated the development of the LDP for us, I have redoubled my efforts in my department. I have made monitoring the implementation of this plan my hobbyhorse. I have already chaired four Local Development Committee meetings in which we assess the implementation of the LDP. And, despite the difficulties in raising funds due to COVID-19, we managed to build two bridges to connect neighborhoods that had difficulty communicating, to the satisfaction of the community. Provided with my copy of the LDP, I am in contact all the time with the heads of the quartiers, the heads of cellules and leaders of the community associations to work together to identify the problems of local development and bring them to the attention of the Commune. Something I didn't do before.”

She adds: “Since I have been head of the rural development service, the municipality had never thought of setting up a Local Development Plan. Thanks to USAID's IGA support in the development of the Local Development Plan (and other technical assistance), I now have a solid foundation for my work. With the LDP as a working tool, the ETD is now making an effort to provide services that meet the aspirations of its inhabitants, especially since it had been developed together with the representatives of these inhabitants. Due to this, my work has taken on new impetus.”

For her, ETD's involvement in investment projects is an innovation for most citizens: “Some citizens did not know that the municipal budget also has an investment section to be used for financing development projects such as construction of a school or health center. This is because our Commune had never carried out such projects before. We must now sensitize the population to support this new approach to local governance.”

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 47

DATA ON THE PARTICIPATION OF WOMEN AND YOUTH

WOMEN

There were 26 activities this quarter, less than other quarters due to holidays and the mobilization of most of the program and M&E staff to collect historical data on the new indicators (see M&E section for more details).

Of 571 total participants, 118 were women, which represents 21% of the total. This is similar to previous quarters. However, women’s participation was notably higher in Kasaï Central at 36% and lower in Haut Uele (12%) and Lualaba 3(10%).

NUMBER OF TOTAL % F WOMEN PARTICIPANTS Haut Uele 13 113 12%

Haut-Katanga 24 110 22% Kasai-Central 43 119 36% Lualaba 2 20 10% North Kivu 23 105 22% Sud-Kivu 13 104 13% Total 118 571 21%

Looking at sectoral distribution, women’s participation in education activities is significantly higher at 38%. This is not surprising given mothers’ engagement in the education of their children. The other sectors vary little (15-19%).

NUMBER OF TOTAL % F WOMEN PARTICIPANTS Agriculture 6 36 17% ETD Development 57 302 19% Education 34 90 38% Health 21 143 15% Total 118 571 21%

3 However, Lualaba is not necessarily representative due to the small sample size.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 48

YOUTH

Youth represented 18% of the total number of participants in project activities (101 out of 571), in line with past quarters. Most provinces are about the same varying from 20-22%. However, Haut Katanga and Kasaï Central had fewer youth participants at 14% and 10% respectively. For sectoral distribution, there are far fewer youth participants in education (9%) which is likely due to fewer people with school- age children. Youth participation is higher in agriculture (28%) which may indicate that it is an activity that interests youth more and may be a positive sign for sustainable livelihoods, (note however that the sample size is still small).

NUMBER OF TOTAL # YOUNG PARTICIPANTS YOUTH PEOPLE Haut Uele 26 113 23% Haut-Katanga 15 110 14% Kasai-Central 12 119 10% Lualaba 4 20 20% North Kivu 21 105 20% Sud-Kivu 23 104 22% Total 101 571 18%

YOUTH ENGAGEMENT Young people are involved in all activities conducted by USAID IGA, and particular attention is given to their participation.

The rapporteurs of the workshops organized by IGA in Lualaba province during this quarter, such as the workshop to prepare a Local Development Plan for the Commune of Manika and the multi-actor workshop to prepare an intervention plan for USAID in the Secteur of Lufupa, were all young people, many of whom were females.

Every effort is made to give young people an opportunity to participate meaningfully in USAID IGA activities. As in the case of women, they are encouraged to play an active role in workshops, for example by:

• Chairing small groups; • Presenting the outputs of working groups; • Producing daily workshop reports etc. • Intervening during workshops, either to present a concern or to provide answers to a question or concern raised by a participant.

A parallel initiative to build capacity in the youth of Kananga was held by the Regional NGO Development Council of Central Kasai (Conseil Régional des ONG de Développement du Kasaï Central), see below for more detail, to strengthen youth organizations and movements in civic education, accountability and local development in some Communes in Kananga.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 49

In terms of representation of youth in USAID IGA workshops, a record was broken at the implementation of change mechanisms workshop in Kasai Oriental when youth participation reached 48% of the participants (and 36% were women).

LOCAL CAPACITY DEVELOPMENT IGA’s capacity development approach includes convening all stakeholders in the community to work together to plan development of their entity. This approach creates mutual trust and allows the actors to consider collaboration in order to achieve harmonious development.

A personal example illustrates the USAID IGA’s capacity building impact. The stakeholder highlighted is a welcoming, generous and humble woman, but with a sad history.

Married at 16, widowed at 26, she is now 53. She is the mother of four children, two of whom have died. She is in charge of decentralization in the Commune of Vulamba. Since taking office, she admits that her task was not easy especially due to lack of knowledge. However, she has learned a lot from USAID IGA,

“Decentralization was not well understood by our staff or leaders which has affected the ability of the Commune to provide good services. The concept of community participation was misunderstood by municipal officials. The arrival of USAID IGA in our ETDs was very beneficial for me. Since I participated in the implementation of the activities of this program, I have changed the way I work. I now motivate my team to work for the well-being of the inhabitants of our Commune and not to line our pockets. Whether I am participating in meetings or making field visits, I constantly remember how transparency, involvement of the population and accountability are significant. Without them, we cannot regain the confidence of our citizens that has been long lost due to bad management and the failure of the ETD to provide services. I understood that we have a duty to provide services to inhabitants in return for the taxes that residents pay. This is why, when drafting the 2021 budget, I insisted that priority be given to the projects identified by the population. The challenge will remain implementation of the budget as planned.”

“My job in decentralization is clearer than before, since, at least, the authorities have understood the importance of the decentralization approach in reforming the management of public finances at the local level. I am proud of this job now. For me, USAID IGA has been a school. With the knowledge gained from it I am ready to stand as a municipal councilor when local elections take place because, I have greatly improved my job performance and my understanding of local governance. I now have the right words to convince the population that voting for me is to guarantee the development of their Commune.”

INTEGRATION AND COLLABORATION Integration and collaboration with other USAID and donor-funded programs working in USAID IGA’s target sectors continues to be vital to the project’s success. Given the number of other programs working in these areas and with similar partners, frequent communication and collaboration ensures the avoidance of duplicative efforts.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 50

IHP MEGA

LUALABA IHP Mega participated in, and was involved in the preparation for two workshops organized by IGA in the health sector in Kolwezi • Training workshop for Health Zone Management Teams in coaching and management from October 6 - 10. • Training workshop for Health Zone Management Teams in primary health care management, from October 26 – 31.

IHP Mega also coordinated donors in Lualaba province and invites IGA to attend. The last meeting was held on November 25.

As part of capacity building in health services and revitalization of CODESAs, IHP Mega will support Kasulo and Manika health centers, as well as the health zones in which they are located, in order to improve their services.

KASAI CENTRAL Coordination meetings are held in Kananga with IHP Mega on a bimonthly and as needed. These meetings allow the two projects to share information in order to avoid overlaps, and to share operational planning of activities for possible support between programs.

IHP Mega also participated in USAID IGA activities in Kananga including the health management training for health zones in managing financial and stock and training in primary health care and management. This helped IHP Mega to appreciate USAID IGA’s activities in more depth and to be able to recommend similar activities for health centers and health zones in which USAID IGA is not present.

KASAI ORIENTAL A data-sharing workshop was held between the projects in FY20 Q4 from September 21 – 24. In follow- up, USAID IGA and IHP Mega met this quarter to begin implementing the resolutions of the workshop for sharing data on health center diagnostics.

USAID SOLUTIONS FOR PEACE AND RECOVERY (SPR) IGA collaborates with the SPR project through quarterly meetings of USAID project implementation partners in South Kivu on respective projects for coordinated and complementary actions across intervention areas. Currently there is no overlap between USAID IGA-supported ETDs and those of SPR. However, USAID IGA will continue to be available to provide assistance to SPR-supported communities within USAID IGA ETDs to develop stronger links with the ETD, especially as it relates to their contributions to development planning activities led by the ETD. It will also strengthen the ability of the targeted communities to influence resource allocation and hold public authorities accountable. The IGA project had no contact with them during the quarter, as they have reduced their activities due to COVID- 19 and were therefore less active in South Kivu.

USAID DEVELOPMENT FOOD AID PROGRAM (DFAP) USAID IGA has met and worked with DFAP regularly over the last two years, and their interests overlap with IGA’s in several ways. DFAP is working in the city of Bukavu and two USAID IGA ETDs: the chefferies of Ngweshe and Kaziba. USAID IGA has collaborated with DFAP in the implementation of CARG revitalization activities of Ngweshe and invited them to participate in economic growth activities,

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 51

particularly the Institutional Analysis and Development Roadmap of the Ngweshe CARG. However, the COVID-19 pandemic and staff annual leave towards the end of the year resulted in IGA not having any interaction with the project this quarter.

USAID KIVU VALUE CHAIN (KVC) ACTIVITY USAID IGA has worked closely with the KVC project and has agreed to strengthen their collaboration in implementing field activities to avoid duplication of efforts and ensure complementarity. One of the main objectives has been to revitalize the CARGS of Ngweshe and Kabare and to revise their internal regulations, while also collaborating with DFAP.

MEDIA SECTOR DEVELOPMENT ACTIVITY, CONGO DEMOKRASIA, BREAKTHROUGH ACTION USAID IGA’s Communications Advisor consultant worked with three projects and identified many areas of synergy that will be followed up on in the coming year. Breakthrough Action started to engage with USAID IGA during the quarter, and it is hoped that there will be opportunities for the two projects to be mutually supportive. To date no specific joint activities have taken place.

COLLABORATION WITH OTHER PROJECTS CSO COLLABORATION The Regional NGO Development Council of Central Kasai (Conseil Régional des ONG de Développement du Kasaï central) requested data, and USAID IGA advice on community leaders for a capacity building workshop for young people within the communes of Kananga, Nganza and Lukonga. The workshop covered rights and duties, accountability, citizen control and mechanisms of demands, links between power and young people and links between elected officials and young people. It also included the responsibility of youth organizations in the development of ETDs. It aimed to build the capacity of young people to promote citizen engagement and responsible citizenship in accordance with democratic values.

WORLD BANK The World Bank’s National Agricultural Development Program (PNDA) solicited USAID IGA’s advice in the identification of agricultural organizations working in Kasai Central, as part of their situational analysis in that province.

OTHER PROJECTS Tearfund, World Vision and Adventist Development and Relief Agency (ADRA) recently started new USAID projects respectively in the area of WASH and food security in Butembo and Lubero territory (including the Chefferie of Baswagha). USAID IGA aims to work with these projects for possible collaboration.

SUSTAINABILITY USAID IGA continues to focus on helping its partners, whether ETDs, schools, and health centers, or CSOs to become truly sustainable through self-reliance. This can take different forms, whether through taxation reform and improved financial management at the ETD level or helping communities to develop recovery plans and motivate community members and their public sector stakeholders to contribute financially to maintenance and construction costs.

USAID IGA is working to achieve sustainability through three fronts.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 52

First, through involvement beneficiaries in planning and managing service provision. For ETDs, joint civil society and ETD staff committees have been established to oversee implementation of community-driven action plans and participatory budgets. In schools and health centers, the oversight committees have been trained and given a better understanding of their powers and duties. Community score cards have been used to identify shortcomings in provision of service and unsatisfactory facilities.

Second, USAID IGA action plans help stakeholders to examine their own resources and properly allocate. Following the very successful model of the previous project, the Programme de Bonne Gouvernance (PBG), ETDs enter into a partnership with civil society whereby the ETD will (a) improve service delivery, resulting in increased willingness to pay, (b) reduce corruption, and (c) rationalize taxation structures to make them easier to understand and pay.

Thirdly, the plans generated – particularly “Recovery Plans” prepared at score card workshops –provide the basis for communities to become aware of needs and how to obtain funds to address the needs. These create a sense of responsibility and stimulate efforts to raise funds and engage in community-led improvements.

Meanwhile, the project is scrupulous in tailoring activities in such a way that they are replicable and sustainable without international aid. No attendance fees are paid, transport costs allowances are set at an absolute minimum, plans are prepared by the community – not external experts – and facilitation of workshops and similar events are done by local consultants and in conjunction with government staff. To ensure sustainability, USAID IGA conducts workshops to train CSOs to reproduce the trainings received in other localities. The same is true of accountability or citizen control exercises, all of which are led by CSOs with technical support from USAID IGA. The majority of facilitation of the second round of score card activities has been done by local experts without financial support from USAID IGA. In Haut Katanga, a workshop on school financial management was conducted by the Chief Inspector of Pool Lubumbashi 2 without any financial support from USAID IGA.

These measures have been designed so that after the USAID IGA project ends, tools such as participatory budgeting and scorecards can continue to be implemented. The fact that these methods are still being applied in most ETDs that participated in PBG demonstrates this is a proven approach.

While almost all USAID IGA’s activities are undertaken in a replicable and sustainable way, some have a particularly important impact. Establishing self-reliant and sustainable local government finance will be key to sustainable development, and strengthening ETD financial management, and the training of tax collectors, is becoming an ever more important part of USAID IGA’s work. For example, a tax collector training was undertaken in three ETDs in South Kivu and two in Lualaba during the quarter. In some cases, such as Logo-Ogambi in Haut Uele, the ETD has been operating without any formal procurement rules. USAID IGA helped them establish a whole department with that responsibility.

Contributing to the support for financial management as a sustainable initiative, a read out of good experiences between ETDs was led by the Deputy Bourgmestre of Kadutu in South Kivu. In Haut Katanga and Lualaba, a network of experienced stakeholders, namely the Head of Provincial Planning Ministry, budget, and administrative officers from Kolwezi and Likasi, and the chief accountant of Likasi, was established to train and share good experiences in financial management for ETDs in those provinces.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 53

Another important advance in terms of sustainability has been the increased involvement of local officials as trainers – a total of 27 during the quarter.

Additionally, this quarter USAID IGA held an event in Kananga that allowed two Communes to share their experiences with school audits across different provinces. This built on the productive technical assistance and training program in South Kivu referred to above.

The project’s support for participatory budgeting continues, with emphasis on strengthening the budget committees that have been established in all participating ETDs. One of the encouraging results has been improvement in procurement procedures. In some cases, the project has revitalized dormant participatory budgeting committees or local development plan committees that were established by other donors.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 54

STAKEHOLDER PARTICIPATION AND INVOLVEMENT Reserved.

MONITORING, EVALUATION, AND LEARNING During FY21 Q1, the USAID IGA monitoring, evaluation, and learning (MEL) team focused on data collection as the previous fiscal year faced many challenges in collecting data, mainly COVID-19 restrictions, and staffing. USAID IGA spent the majority of the quarter developing/refining tools for the new indicators included the latest version of the approved AMELP and collecting historical data for these indicators. This required the mobilization of most of the field technical staff and the entire MEL team. Data collection continued until nearly the end of Q1 and was about 70% complete. Data entry for these indicators is planned to be completed during the beginning of Q2.

The MEL team continued to redesign and improve the project activity databases to facilitate the retrieval of results across multiple criteria and perform varied disaggregations. This will significantly enhance the project’s ability to y provide detailed reports and ad hoc requests more quickly. This process requires migrating data from the old databases to the new ones. This process is on-going and scheduled for completion in Q2 of FY2021.

Other activities during Q1 included working with consultants for GIS mapping and perception surveys:

• USAID IGA provided technical assistance to develop a GIS template and prepare maps of project activities. The M&E manager received training in these procedures to continue this work throughout the life of the project. These maps are now in development for selected activities. • At the end of the quarter, planning began on the perception survey training, using LQAS methodology for sampling, scheduled for the second week of January 2021. This was another activity postponed from last year due to COVID restrictions. These surveys provide data for selected indicators as well as supplement the GeoPoll surveys4.

DISCUSSION ON SELECTED INDICATORS USAID IGA collected historical data in November and December. Due to the extensive fieldwork in Q1, the MEL staff will finish migrating data to the new databases in Q2, including data cleaning. USAID IGA plans to collect any outstanding historical data in Q2. As such, the results below are considered preliminary and may change slightly in Q2 when process is completed. However, they are indicative of current trends.

The table below provides explanations for affected indicators:

ORD INDICATORS COMMENTS

LOP needs to be redone once the data migration 1 Number of local organizations that received USAID assistance is complete; disaggregations will then be provided.

4 GeoPoll is in only selected ETDs and these surveys will allow for project-wide coverage on an on-going basis

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 55

ORD INDICATORS COMMENTS

Funds were disbursed but they can only be Total amount in USD provided to local organizations with 2 counted once receipts are submitted and finance USAID funds approves them. LOP needs to be redone once the data migration Number of organizations benefitting from capacity-building 3 is complete; disaggregations will then be activities provided. Multiple disaggregations will be provided once the 4 Number of trainee days delivered to supported structures data migration is complete. Number of USG-supported activities designed to promote or This is a new indicator and program is working 5 strengthen the civic participation of women on how to integrate it into their activities. Although historical data was collected this Average percentage of civil society members participating in 8 quarter, there were significant gaps that need to the planning and budgeting processes be filled before posting results. Although the historical data was collected this Number of people participating in public debates/meetings on 12 quarter, there were significant gaps that need to health, education, and economic growth be filled before posting results. Percentage of surveyed citizens demonstrating a basic level of awareness of service delivery standards for health and Can only be done after the perception survey 13 education services, and the role of their community co- training in January 2021, during Q2 and 3. management/oversight structures Although the historical data was collected this Number of meetings and/or actions by community structures 16 quarter, there were significant gaps that need to and CSOs be filled before posting results. Number of verified cases in which the local community has Data was not collected this quarter due to the obtained improvements in access to services transparency, collection of historical data. Disaggregation will 17 inclusiveness, or accountability as a result of its be provided on types of improvements once the engagement/lobbying with service providers data migration is complete. Percentage of survey respondents that rank the performance Can only be done after the perception survey 18 of their local co-management/oversight structure as a three training in January 2021, during Q2 and 3. or higher on a five-point scale

INDICATOR 1: NUMBER OF LOCAL ORGANIZATIONS THAT RECEIVED USAID ASSISTANCE AND INDICATOR 3: NUMBER OF ORGANIZATIONS BENEFITTING FROM CAPACITY-BUILDING ACTIVITIES These can be broken down as follows, according to level and type of structure:

TYPE OF STRUCTURE # # Provincial Structures 1

Sub-Provincial 43 - Sous-ProvEd 6

- Health zone 36

ETD 9

Service Delivery Structure 30 - School 8

- Health center 22

Co-Management Structure 32 - CODESA 23

- COPA 9

Civil Society Organizations 50 - Partners 17

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 56

TYPE OF STRUCTURE # # - Other CSOs 33 Other Organizations 10

TOTAL 175 INDICATOR 10: NUMBER OF SUPPORTED SERVICE FACILITIES WHERE THE LEVEL OF USE HAS INCREASED OVER THE LAST YEAR

These tables show the increase in use of services at schools and health centers (part of the historical data collected during this quarter). As mentioned above, cleaning is not yet complete and there are a couple of outliers that must be verified. Although it is hard to attribute these changes solely to project interventions, as there are many contributing factors and other projects, it is still interesting to note that many structures are increasing the use of services.

HEALTH CENTERS: This table shows the percentage change in use of services until the end of 20195. The figures are quite variable, especially for preventive services, but 18 out of 24 reporting facilities show an overall increased use of services. The service with the highest increase was the Pre-School Consultations6, where 20 out of 24 were positive. This make sense considering it is an activity the CODESAs would more heavily support.

PRE- PRE- TYPE OF CARE CURATIVE MATERNITY FP TOTAL NATAL SCHOOL Bakua Kalonji CS Kalonji Sud 5% 50% 31% 19% -13% 10% CS Lukalaba Ouest 45% 28% 8% 7% 124% 39%

Bipemba CS Bon Berger -10% 15% 9% 16% -67% -50%

Cs Christ Roi 179% 15% 387% 158%

Dibindi CS Chretien 307% 169% 176% 190% 1317% 291%

Kabala

CS Mukeba 59% 69% 87% 91% 65%

CS Tshishimbi -26% 2% 35% -2% -20%

Kabare CS Bugobe 25% 2% 20% 24% -68% 13% CS Ludaha 26% 76% -28% 43% -94% 9%

Kadutu CS Maendeleo -1% 30% -15% -7% 192% 0%

Kananga CS Kamulumba Etat -75% 22% 42% 16% -23% -45% CS Methodiste 29% 0% 18% -1% 7% 16%

Katoka CS Katoka 2 12% 17% -2% 24% -14% 9%

5 2020 data will not be available until sometime in Q2 6 Vaccinations, growth monitoring, parasite treatment, etc.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 57

PRE- PRE- TYPE OF CARE CURATIVE MATERNITY FP TOTAL NATAL SCHOOL Katuba CS Bukama 20% -4% -4% 20% 117% 17% CS Niche 39% -12% -9% 28% -68% 24%

Likasi CS Kupuluka -8% -31% -22% -8% 121% -10% CS Simba 10% 4% 13% 135% 46% 34%

Lukonga CS Tudikolela 22% 44% 8% 5% -10% 19%

Ndesha CS Ndesha 2 -1% 23% 1% 25% 70% 8% CS Nkufulu 23% 16% 11% 3% 20% 20%

Nganza CS Kalemba Mulumba 9% 50% 28% 16% 56% 14% CS Salongo Mvimba 116% 83% 34% 65% 0% 90%

Ngweshe CS Lurhala 3% 9% -6% 7% -47% -5% CS Nyandja 1% 39% 59% 53% 135% 21%

The following maps illustrate the relative ETDs’ improvements for curative care and Pre-School Consultations.

• Yellow – 0 or negative • Light green – 1-20% improvement • Dark green – greater than 20% improvement

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 58

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 59

SCHOOLS: The following table shows gender parity in the first column, the percentage increase in total student enrollment in 2020, and the percentage increase in girl enrollment. This is particularly difficult to interpret for the project given the change in education policy where primary schools are now free.

Nonetheless, it is interesting to note that 19 out of 24 schools increased enrollment, both in general and for girls. But that the average increase for girls enrollment was significantly higher than the total enrollment at 53% compared to 31%. It would seem that free tuition benefited the girls more than the boys. As promoting gender parity is a key role of COPAs, this may indicate that they are succeeding in that function.

It is gratifying to note that gender parity is close to 50% in almost all schools, and the average is also 50%.

% % GIRL % GIRLS STUDENT CHANGE CHANGE Bakwa Kalonji EP Kangu 49% -12% -15% EP Nkwadi 50% -5% 58%

Bipemba EP Mutombo Kaci 52% 40% 50% EP Tuendele 53% 24% 51%

Dibindi EP1 du 30 Juin 51% 50% 38%

Kabala EP Mukeba 45% 15% -21% EP Tshishimbi 51% 4% 101%

Kabare EP Mubanda 46% 3% 9% EP 2 Mulengeza 54% 1% -44%

Kadutu EP Nyakaliba 54% 78% 99% EP 1 Nyamugo 48% 73% 66%

Kananga EP Mudikolele 49% 103% 129% EP2 Tutungunuke 53% 2% 15%

Katuba EP Du Shaba 51% 78% 86% EP Katuba 1er 57% 13% 82%

Likasi EP 1 Maendeleo 53% 59% 73% EP 4 Mapinduzi 49% 114% 134%

Lukonga EP Lumumba 2 48% 2% 35%

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 60

% % GIRL % GIRLS STUDENT CHANGE CHANGE Ndesha EP Ndesha Lusambo 51% -3% 79%

Nganza EP Nkombua 51% 21% 140%

Ngweshe EP Lubala 44% 4% 2% EP2 Walungu 48% 8% 7%

AVERAGE 50% 31% 53%

The following maps illustrate the ETDs’ relative improvements in total school enrollment and girls enrollment from the beginning of the school year 2020-2021 to the beginning of the project. The enrollment figures are illustrated in the following maps:

NUMBER OF ETDS ENROLLMENT Yellow (less than 20%) Light green (21-49%) Dark Green (50% or greater) Total 6 4 3 Girls 2 4 7

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 61

INDICATOR 11: NUMBER OF COMMUNITY AWARENESS-RAISING INSTANCES DELIVERED

This is disaggregated as follows:

# OF INSTANCES Economic Growth 8 Education 13 Health 31 TOTAL 52

# OF INSTANCES Public Audiences 6 Meetings 9 Outreach campaigns 20 Media campaigns 17 TOTAL 52

INDICATOR 14: NUMBER OF SUPPORTED CO-MANAGEMENT/OVERSIGHT STRUCTURES ESTABLISHED AND OPERATING AT A HIGH LEVEL OF COMPLIANCE TO MANDATE AND REGULATIONS

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 62

CODESA: There are 13 factors/functions that determine whether a CODESA (Health Committee) is functional. They are:

• Leaders – at least 4 prescribed leaders • Election Year – within last 3 years • Commissions – up to 4 ad hoc commissions • Meetings HC – regular meetings with the Health centers (HC) • Meetings HZ – at least one annual meeting with the Health zone (HZ) • Planning – up to 4 different kinds of planning activities • Outreach – public outreach instances • Comm Opinion – soliciting community input about the HC • Comm Contr – soliciting community contributions to improve the HC • Medicine – a co-management role in medicine (up to 3 different kinds of activities) • Inventories – a co-management role in inventories (up to 3 different kinds of activities) • Indicators – whether they play a role in following-up on HC indicators with the staff • Finance – co-management of HC finance (up to 7 different kinds of activities) Of the 13 reporting HCs, 11 were performing a majority of these functions/factors (at least 7), of which 4 were following all 13 with an average total score of 10.5. This is very positive and higher than expected. However, about half of the HCs are yet to report.

Another positive point is that the CODESAs are meeting, on average, almost 9 times per year with the HC staff. The weakest factor was inventories, where 8 out of the 13 reported doing them.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 63

Lead- Election Comm- Meet- Meet- Plan- Out- Comm Comm Medi- Inven- Indi- Fin- TOT Factors> ers Year sions ings HC ings HZ ning reach Opinion Contr. cine tories cators ance Score Bakwa- Kalonji CS Kalonji 5 2017 4 11 2 3 13 1 1 3 0 1 2 12 Sud Lukalaba 5 2018 4 11 2 3 24 1 1 2 2 1 3 13 Ouest Bipemba CS Bon 4 2020 4 11 11 4 25 1 1 3 2 1 7 13 Berger CS Christ 4 2020 2 12 11 3 11 1 0 2 0 0 0 9 Roi Dibindi CCS 5 2020 4 3 6 2 83 1 1 1 1 1 1 13 CS 5 2020 4 12 12 4 115 1 1 3 2 1 0 12 Sakanyi Kabala Mukeba 5 2020 0 12 12 0 48 1 1 1 1 1 1 11 CS Tshi- 5 2019 4 12 2 4 12 0 1 3 2 1 4 12 shimbi Katuba Bukama 4 2020 0 11 6 2 12 1 0 3 2 1 4 11

CS Niche 4 0 0 0 1 0 1 3

Likasi CS Kupu- 4 2018 0 1 1 2 4 1 1 1 0 1 1 11 luka CS Simba 5 2 0 0 1 7 1 0 0 0 0 5

Ndesha

CS Nku- 5 4 10 2 2 10 1 1 3 2 1 6 12 fulu TOT 13 10 9 11 11 11 12 11 9 12 8 10 10 count

Average 2.5 8.8 5.6 2.3 22.6 2.0 1.1 0.9 2.3 10.5

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 64

COPA: There are 10 factors/functions that determine whether a COPA (Parents Committee) is functional. They are:

• Election Year – within last 3 years • Gen Ass – at least 2 general assemblies with the parents and staff per year • COGES – at least one member on the COGES (School management Committee) • Pres Finance – presents the school’s financial balance sheet to the parents • Fin Commission – has a commission to work with the school on finance • Imp Infra – contributes to, and does outreach with the parents, to improve school infrastructure • Follow Qual – helps to follow the quality of the teaching as the parents’ representatives • Plan – participates in the school’s educational development plan (PDE) • Follow Act Plan – follows up on the PDE activities • Soc Plan – contributes to developing a social plan

There were 16 reporting schools but 6 had significant missing data (the grayed-out lines) so USAID IGA could not evaluate them at this time. Of the 10 remaining schools, all were performing a most of these functions/factors (at least 6),of which 1 was following all 10. This is very positive and higher than expected. However, there is still a lot of missing data.

Elec- Pres Fin Fol- Gen Imp Follow TOT tion COGES Fin- Commi- low Plan Soc Plan Ass Infra Act Plan Score Year ance ssion Qual Bakwa-Kalonji

EP Kangu 2018 2 1 3 EP Nkuadi 2019 2 1 0 1 4 1 1 1 1 9

Bipemba EP Mutombo 2017 2 1 0 1 3 20 1 1 0 8 EP Tuendele 2020 2 1 1 1 1 0 1 1 1 9

Dibindi EP Du 30 Juin 2019 1 1 1 1 2 2 1 0 0 8 EP Luabanya 2019 1 1 2 1 1 1 1 1 1 10

Kabala EP Mukeba 2019 2 1 1 1 4 0 1 0 1 8

Katoka

EP Kelekele 2018 1 1 1 1 5

EP Tshisungu 2019 1 1 1 1 5

Katuba EP Du Shaba 2020 1 1 0 0 2 3 1 1 0 7

EP Katuba 1er 1 1 0 0 5 5 1 1 0 6

Likasi EP Maendeloe 2018 1 1 0 0 1 0 1 1 0 6 EP Mapinduzi 4 2017 1 1 0 0 1 0 1 1 0 6

Lukonga

EP 2 Lumumba 2020 1 1 1 1 5

EP Lulonga 2020 2 1 1 1 5

Ndesha

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 65

EP Mufunduku 2018 1 1 1 4 TOTAL count 15 16 16 4 6 14 11 10 8 4 10

EITI INDICATORS

These indicators are for selected ETDs receiving mining royalties, specifically Bayeke in Haut Katanga, Kibali and Logo-Ogambi in Haut Uele.

INDICATOR TYPE FY21 RESULT FY21 TARGET Strengthened the capacity of ETDs to conduct transparent and accountable PFM (planning, persons 89 50 budgeting, financial management and monitoring and audit) % of mining revenues that are used to improve Annual 100 public service delivery at the local level Strengthened capacity of civil society organizations (CSOs) to actively engage in persons 44 50 participatory and multi-sectoral planning, budgeting, and review processes (DR.4-1) number of USG-supported activities designed to promote or strengthen the civic activities 0 6 participation of women7

SPECIAL EVENTS FOR NEXT QUARTER Reserved.

HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT Reserved.

FINANCIAL SUMMARY Reserved.

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 66

ANNEXES

ANNEX A. COMMUNICATIONS & OUTREACH MESSAGES

ANNEX B. TECHNICAL MATERIALS

ANNEX C. SUCCESS STORIES

USAID.GOV IGA QUARTERLY REPORT – Q1 FY2021 | 67