Internal Audit, Fraud & Forensic Auditing Excellence 2019

Integrating Risk Based & Forensic Auditing to Mitigate The Risk of Fraud

Book Now & Get DISCOUNTS As the pace of change continues to increase, organisations of all shapes and sizes struggle to Course adapt, meet stakeholders’ expectations and increase their profitability. Typical challenges include: new market entrants and increased competition, innovation and disruptive Overview technology, new regulations, increased expectations from the workforce and external stakeholders, as well as external factors including political changes and the global economy.

All these changes increase risk and also mean that organisations cannot become complacent – what worked five years ago (or in some cases, even last year) may no longer be enough. In order to thrive, organisations have to become more agile and efficient in the way they do business.

Against this background, Internal Audit departments have to be able to demonstrate that not only are they providing assurance over the organisation’s risks, but that they are also adding tangible value. The Board and Audit Committee are becoming more demanding and less willing to accept an internal audit function that continues to do what it has always done.

This highly interactive and pragmatic course will look at what the leading internal audit functions do to provide assurance over key risks, as well as adding value by helping Management respond to the threats that face them and, most importantly, demonstrate that they are doing this.

Participants will learn a range of skills, which will equip them to understand what the leading internal audit functions are doing and “raise the bar” for their team. We will also cover topical areas such as ethical behavior, fraud and forensic auditing as well as other areas that challenge internal auditors, Finally, we will spend time looking at some key “soft” skills that nearly all business professionals (but particularly internal auditors) need to improve, covering effective communication in all its forms, both at the individual but also department level.

Workshop Who Should Attend Objective Chief Audit Executives (Heads of Internal Head of Fraud & Inspection Regulators Audit / Chief Internal Auditors) Corporate Governance Professionals, To help participants understand Chief Risk Officer including Second Line of Defence (Other what leading internal audit teams Chief Compliance Officer Assurance Providers) do, to provide some pragmatic Chief Ethics Officer Chief Finance Officer technical knowledge around fraud, Governance, Risk, Compliance (GRC) Staff Company Secretary forensic and other challenging Compliance Audit Committee Members Internal Audit Mangers areas, and give them the skills to be Head Legal / General Counsels Account Mangers better communicators. Head of Vigilance External & Internal Auditors

Our Past Attendees Corporate Houses: • Abu Dhabi Gas Industries • Berger Paint Bangladesh • Bharat Sanchar Nigam • Bloomberry Resorts Corporation • Ceylon Electricity Board • Ceylon Petroleum Corp • Ceylon Petroleum Corporation • Dhaka Power Distribution Company • Engineers • Enterprise Group • Gul Ahmed Textile Mills • Hernas Consumer Brands • Human Resources Development Fund Malaysia • IDCOL • Indian Oil Corporation • Kaduna Electric Distribution Company • Karnataka Power Corporation • Kenya Power • Malaysia Airports Holdings • Male' Water & Sewerage Company • Marlin Dow • Meghna Group of Industries • Ministry of Human Resource (Malaysia) • Mobily • National Rural Support Programme • National Water and Sewerage Corporation • Nepal Oil Corporation • NHPC • NorthPort (Malaysia) • NTPC • Oil India • PARCO • BPCL • Petronas • Petronas Chemical Group Berhad • Petronas Holding Berhad • Petubuhan Keselamatan Social (PERKESO), KL • Philippine National Oil Co. • Powerfil Auto Parts • PT Semen Indonesia (Persero) • Real Move Co. • Royal Oman Police • Social Security Organisation (Malaysia) • Sri Lanka State Trading (General) Corporation • Sri Lanka Telecom • Tenaga Nasional Berhad • TH Properties • Thal Limited • The Capital Maharaja Organization • Vardhman Textiles • WAPCOS • Zuari Management Services • Jayson Pharmaceuticals • Lupin Limited • Maldives Tourism Development Corporation • Mari Petroleum Co. • Durres Port Authority • Fiji Po. Corporation • Lembaga Pelabuhan Johor • PNG Ports Corporation • PT Pelabuhan Indonesia iv • Sri Lanka Po. Authority • Petron Corporation • The ACME Laboratories • Zambia National Building Society • Zambia RevenueAuthority • Airports Authority of India • The Lanka Hospitals Corporation • Maisha Group • Ibadan Electricity Distribution Company • State Trading Organization Maldives • Rural Electrification Corporation • ZAFFICO Banking & Financial Institutions: • Agrani Bank • Agrobank • Al-Arafah Islami Bank • Allied Bank • AmMetLife Insurance Berhad • Anna Bank • Azizi Bank • Bangko Sentral Ng Pilipinas • BankAlfal. • Bank ALJazira • Bank Indonesia • Bank Muamalat Malaysia • Bank Negara Malaysia • Bangladesh Bank • Berhan Bank • First Finance • Garima Bikas Bank • • • Bank Rakyat • Bhutan Development Bank • • CBZ Bank • Central Bank of SriLanka • China Banking Corporation • Commercial bank of Ceylon • Commercial Bank of Ethiopia • Co-operative Bank of Oromia • CRDB • Credit Guarantee Corporation Malaysia • CTBC Bank (Philippines) Corp • Dhaka Bank • Eco Bank Ghana • Finance Corp. Ltd • Global IME Bank • Grama Vidiyal Microfinance • Green Delta Insurance Co. Ltd • Habib Bank • HNB Grameen Finance • IDBI Bank • Janashakthi Insurance • Janata Bank Ltd • Labuan Financial Services Authority • LB Finance PLC • Malaysian Institute of Accounts • Mashreq Bank • Mauritius Commercial Bank • Ministry Of Finance • Muang Thai Life Assurance • National Bank for Agriculture and Rural Devebpment • National B. Of Malawi • National Bank Of Kenya • Nations Trust Bank • NIC Asia Bank • NMB Bank • Oromia Insurance • Oromia International Bank • Pan Asia Banking Corporation PLC • People's Leasing & Finance • Perbadanan Insurans Deposit Malaysia • Pertubuhan Keselamatan Sosial • Prime Bank • Public Bank Berhad • Regional Development Bank • Reserve • Reserve Bank Of Zimbabwe • Rupali Bank • Sampath Bank • Sonali Bank • Soneri Bank • SREI Infrastructure Finance • Sri Lanka Insurance Corporation • Stanbic Bank • Sunrise Bank • Swan Life Insurance • T Bank • Tarneer Microfinance Bank • The Premier Bank • Tourism Development Bank • • • The Co • Unit Trust of Fiji (Management) • United Bank Limited • Uttara Bank • Vattanac Bank • Wegagen Bank • Zanaco Bank • Zenith Bank • Zmnat Life Assurance Company • Mutual Trust Bank • Central Bank of Seychelles • RHB Bank Berhad • Afghanistan Commercial Bank • DFCC Bank • Azizi Bank • Hatton National Bank • Seychelles Revenue Commission • Bank Asia • FINCA Microfinance Bank • ARB Apex Bank • FDH Financial Holdings • First Bank Nigeria • NEM Insurance • NIB International Bank • NIC Bank • Nouvobanq • Reserve Bank of Zimbabwe • The Royal Bank Ltd, Ghana Benefits of Attending You will walk away with a clear understanding of “what good looks like” when it comes to internal audit departments.

You will learn how to “raise the bar” for your own team, so that your department is seen to be providing effective assurance over the organisation’s risks.

We will discuss what are the expectations of internal audit departments, by a variety of stakeholders, including regulators and the Institute of Internal Auditors.

Through exercises and discussion you will be given real-life examples and the opportunity to share knowledge with your peers regarding what leading departments do when it comes to:

Engaging with stakeholders

Ensuring that the department is properly positioned to carry out its work in an effective and independent manner

Creating a strategy for the internal audit function

Developing a mindset of continuous improvement and ensuring proper Quality Assurance

Creating an annual plan that aligns with business strategy and addresses key risks

Are you providing appropriate coverage across the organisation? How do you know?

Resourcing the internal audit team to ensure that you have a suitable number of staff and can access the right skills for today and tomorrow

Developing your people to meet their aspirations and create managers for the future

The latest thinking around performing the audits themselves: scoping, sampling and documentation

Using data analytics in sampling, including for fraud investigations

Performing forensic audits: tips and pitfalls to avoid

Agreeing findings and crafting recommendations that ensure “buy in”

Ensuring a rigorous audit is performed and that risk areas are properly audited

Tracking findings to ensure that change actually happens

Reporting work performed: individual audits, status reports for Executives and summaries for the Audit Committee

Avoiding “Groupthink” and “Speaking truth to power” to help prevent corporate failure

In a series of highly interactive sessions you will learn how to improve your “Executive presence”, make the right impression on senior Executives and get your message across in an effective and persuasive way.

We will look at peoples’ communication preferences and you will be given practical tips and techniques on how to succeed in a range of encounters from impromptu one-on-one conversations through formal, scheduled meetings to presentations to larger groups.

PRE-CLASS QUESTIONNAIRE (PCQ): To ensure that you gain maximum benefit from this event, a detailed questionnaire will be sent to you to establish exactly what your training needs are. The completed forms will be analyzed by the course trainer. As a result, we ensure the course is delivered at an appropriate level and that relevant issues will be addressed. The comprehensive course material will enable you to digest the subject matter in your own time. This training course is designed specifically for participants to work through a dedicated strategic planning process. It is a high-level, intensive and vigorous program that will move rapidly. The trainer will introduce the sessions and then participants will have the opportunity to develop their own plan. It is an extremely practical training course where participants will spend considerable time working on their own ideas that will enable them to achieve superior performance within their personal work domains. This training course will contain case studies and learning principles from various organizations, which will enable participants a frame of reference from which they can then launch into their own activity. What do we fear? (Uncertainty and the human element) DAY Types of Risk: identification and measurement What should you be Risk Mitigation: factors to consider doing differently? Risk Maps and Registers: tips and techniques to avoid (How Best Practice in Internal bureaucracy Audit Departments Operate) Case study: 1 What can we do to mitigate risk?

Session 1 Session 5

Introductions Effective Internal Audit Introductions: participants and speaker What do our stakeholders (REALLY) want from us? Expectations from the course Why don’t internal audit departments prevent corporate Ground Rules scandals?

Icebreaker and general discussion Strategic Alignment and Strategic Plans “Total Assurance” Staffing and Talent Management Session 2 Use of Co-Source, “Guest Auditors” and Subject Matter Experts Five key questions Table Exercises & Group Discussion How do you know that you are: Doing a good job? Covering the “right” risks? Session 6 Properly resourced? Being efficient? The Internal Audit Process: Planning Being heard in the organisation? Annual Planning – what to audit?

Discussion & Examples Risk Based or Audit Universe / Cyclical? Types of Audit Engaging with stakeholders to get “buy in” Session 3 Scoping and scheduling the audit

Governance Questions & Answers, Table Exercises & Group Discussion What do we mean by Governance? The “Three Lines of Defence and Internal Audit’s Role Independence and other responsibilities (new IIA Session 7 requirements) Where are you on the independence continuum? The Internal Audit Process: Fieldwork Discussion & Examples Audit approach: are you using the best one? Sampling, Data Analytics and Continuous Auditing Recording work done: how “lean” are you? Session 4 Developing and Agreeing Findings / Recommendations Are Recommendations always the best approach? Risk Management Case Study - Findings & Group Discussion Global risks – the latest view Session 8 Session 3

The Internal Audit Process: Reporting & Follow up Fraud Prevention Who are we writing for? Corporate Ethics: words and deeds What do our stakeholders actually want? Policies and Procedures What makes a good report? Ratings and Opinions Whistleblowing lines Who owns the actions? Roles and Responsibilities What should you do when they don’t do what they’ve agreed? Procurement fraud risks, including bribery & corruption Case Study - Reporting & Group Discussion Structured case study: the four stages of an investigation Client Networking: Cocktail Session 4:30 - 5:30 Session 4

Bribery & Corruption DAY What happens when What do we mean by bribery and corruption? the controls fail? The Regulations: US Foreign Corrupt Practices Act /UK Bribery Act (Tackling Fraud and Corruption, Transparency International’s view of the world carrying out Investigations and 2 Managing Incidents) Case studies and what we can learn from them Session 5

Session 1 Forensic Auditing / Investigations How does a forensic audit differ from a normal internal audit? Introduction to Day 2 Required skills Recap on Day 1 Types of Investigation Questions and Concerns The investigative process Day 2 overview Preliminary considerations Planning the work Discussion Gathering evidence Documenting and reporting Next steps: prosecution / appearing in court Session 2 Discussion & Examples Fraud Risks What do we mean by fraud? Main types of Corporate Fraud: Internal and External Threats Session 6 Fraud Risks and Risk Registers – pros and cons Business Resilience and Incident Management Identifying and Monitoring key Fraud Risks Types of corporate failure and impact on the bottom line What is your organisation’s fraud risk appetite? External threats such as Cyber Risks What actually is the role of the internal auditor? Internal risks including Data Security Issues Combatting the expectation gap Control breakdowns including IT disaster recovery and business continuity Case studies and what we can learn from them Preventative controls and preparation Does internal audit have a role to play here? Session 4 Case studies and what we can learn from them One-on-one communication Client Engagement: Getting your message across Tour to Few Places in Singapore Managing your nerves Assumptions, language and listening

Group Exercise: DAY Communicate better to Practical techniques to manage your nerves help ensure internal audit is valued (Promoting Internal Audit, Session 5 your team and yourself) 3 Chairing Small Meetings, Larger Workshops and Formal Presentations Developing a “facilitation mindset” Session 1 The facilitation continuum The dynamics of meetings Introduction to Day 3 Techniques and things to avoid Recap on Day 2 Questions and Concerns Group Exercise: Day 3 overview Personality types and communication preferences Group Exercise: Discussion Presenting with impact

Session 2 Session 6

Getting credit for what you do Effective (written) Communications Helping Internal Auditors get a “seat at the top table” Who are we writing for? Is Internal Audit (really) valued? What makes a good report? What are the main obstacles? Common mistakes What can we do to demonstrate our worth to Senior Executives? How much detail is enough? Powerful wording (and language to avoid) Lessons from External Quality Review & Discussion Discussion: Words that work Session 3

Persuasive (Oral) Communication What are our main communication needs, as internal auditors? Session 7 What makes a good communicator? “Branding” Your Internal Audit Department Are auditors (generally) good communicators? Building a brand that aligns with that of the business Different personality types and preferred communication styles Positioning Internal Audit so that the Audit Committee and What makes a good communicator & Group Discussion Executive Management understand the function’s role and capabilities and how it can add value Keeping IA attention focussed on those areas which are high risk, but also which are clearly linked to Management’s A very well organised & coordinated event, great objectives level of professionalism. Being visible in areas of strategic importance to the Seychelles Revenue Commission organisation Seychelles

Examples & Group Discussion High quality delivery of the content by the trainer. Good Course Concludes learning experience. Reserve Bank of Zimbabwe - Zimbabwe

Testimonials This master class provided me the practical knowledge and world class experience as well as practises followed by world leaders of varied sector/industry. ZAFFICO - Zambia

Very professionally organized, friendly team of organizers & very good and useful course material. We are very pleased with all of the services provided to Bank Of Ceylon - Sri Lanka our company by Quest On The Frontier. We have, and will continue to recommend Quest On The Frontier to others. Well Selected Trainer with Good Presentation Skills. Bank Central Asia - Indonesia Airports Authority of India - India

The Training Material has a lot of best practice from Very relevant Masterclass. Good trainer with International across the world which could be adopted in our exposure & Multi cultural perspective. content. Advanced Info Service - Thailand Nepal Oil Corporation - Nepal

I am very impressed. This is the best course I have ever attended. This course was quite an inspiration to move outside the box. AmMetLife Insurance Berhad - Malaysia

They are professional and highly motivated in introducing our company to quality investor groups of many varying types- in quite a few different cities. We have, and will continue to, recommend Quest ontheFrontier to others. Pertubuhan Keselamatan Sosial Malaysia

Trainer is very experienced and made the masterclass interesting. State Bank Of India - India Internal Audit, Fraud & Forensic Auditing Excellence 2019 Fees: USD 24503450 per Delegate REGISTRATION CONTRACT (PARTICIPANTS DETAILS)

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