YOU'RE NOT JUST A NUMBER TO US REAL PEOPLE, REAL RESULTS SELF STORAGE PROPERTY MANAGEMENT
909 Division Street, Suite 200 Nashville, TN 37203 615.288.2162 Email: [email protected]
www.aplusmanagementgroup.com
You’re Not a Number to Us! REAL PEOPLE. REAL EXPERIENCE.
Professional Property Management Services including: Maximized Revenue Reporting Tools Human Resources Auction/Lien Procedures Accounting Consulting Pre-Opening and Office Set Up Daily Operations Employee Training Site Auditing Marketing Education Community Vendors and Maintenance Marketing Due Diligence
Stephanie Tharpe – President, A+ Management Group, LP
Stephanie Tharpe is the President of A+ Management Group, LP, and a Partner and Senior Vice President of Operations for A+ Storage of Tennessee, LLC, who operates a portfolio of self-storage facilities in Nashville and Middle Tennessee.
Since 2013, she has served as President, Vice President, and Chair of Events and Education on the Board of Directors for the Tennessee Self Storage Association, which named her Manager of the Year in 2012. She is also a member of the Florida Self Storage Association and the National Self Storage Association.
In the fall of 2018, Stephanie decided to do what she does best. Manage Storage Facilities. Her company offers full- service 3rd party management for self-storage facility owners, focusing on small operators. She currently manages properties in Tennessee, Georgia, Florida, and Ohio.
Since 2008, Stephanie has served as the moderator for Self-Storage Talk, the industry's largest online community. She has been published in several trade magazines, including SSA’s The Globe and Inside Self Storage Magazine. She has also served on the Best Practice Committee for the national Self Storage Association. She has presented education sessions, served on panel discussions and moderated Round Tables at national and state conferences since 2014.
Since 2013, she has mentored an award-winning staff with four of her managers receiving the Manager of the Year award from the Tennessee Self Storage Association.
Let Stephanie show you what her team can do for you!
Email: [email protected] Office: 615.288.2162 Cell: 615.339.6870
Third-Party Self Storage Property Management A+ Management Group. LP provides exceptional third-party management services. Since we have done it ourselves, we truly understand the business from the ground up. We will relieve you of the day-to-day tasks of operating your site, and you will be confident to have someone who knows how to successfully operate a storage facility represent your investment. We have the knowledge, marketing strategies, operational procedures, and training programs to make sure your asset is well managed. We make sure your site is optimally managed and revenue is maximized.
• In the last 10 years, we have managed over 6800 customers and over one million rentable square feet of space. Our portfolio of facility sales that ran under our stewardship, represents over $100 million dollars in gross sales and $44 million in gross profit. Since 2015, we have consistently kept delinquency numbers below 3%. We have employed award winning staff members and have extremely low staff turnover.
You are NOT just a number to us! We are selective about who we take on as a client and want Owners to have the same passion for success that we have.
OUR SPECIALTIES
• MAXIMIZED REVENUE
o We use technology and tools that take the guesswork out of managing your rental rates, rental increases, special offers and marketing dollars.
• REPORTING TOOLS
o From accounting to occupancy statistics, daily deposits to log in history, we have a report for just about anything you could ask for. We send a daily snapshot of all of the transactions at your property, so you are in the know!
• HUMAN RESOURCES
o We have an incredible reputation when it comes to hiring talent to manage your property. Using background checks and an extensive interview process, we narrow down that overwhelming list of candidates to hire the best. We handle training, ongoing education, payroll, bonus pay, health insurance benefits and workers comp.
• AUCTION/LIEN PROCEDURES
o Don’t take a chance on human error when it comes time to hold a lien sale. We handle everything from the first late notice to sale day. We send the letters and use an online auction platform to make sure you are getting the most exposure possible for your sales. We are always up to date on current lien laws and state regulations.
• BOOKKEEPING AND PAYROLL
o We provide daily and monthly reporting along with payroll, payroll taxes and workers comp.
• CONSULTING
o If you are considering a 3rd party management company, our first consultation is always FREE. We also have customizable packages for consulting. Whether it is unit mix, location, design, paint colors, pre-opening, staff training or a workshop for your team members, we can help.
• PRE-OPENING AND OFFICE SET UP
o Using our tried and true 90-day timeline, we will have your facility up and running like clockwork.
• DAILY OPERATIONS
o Operation is our specialty! We handle your equipment, office supplies, banking, auditing, reporting, community outreach, marketing, leasing, payments and auctions. And that is just the beginning. LET US HELP
• EMPLOYEE TRAINING
o All employees receive extensive training and support in person and remotely. Personalized training books are made for every property we manage along with an Employee Handbook that clearly explains our mission and our policies. Our training never stops and will continue throughout the entire time you are a client with us.
• SITE AUDITING
o It is necessary to audit your property at least twice a year. We check your banking deposits, files and documents for correct information, your physical site, inventory levels, occupancy data and maintenance issues along with several other things.
• MARKETING
o We believe in marketing to our neighbors! Along with online presence and other community advertising, we want our staff to be friends with your local community leaders. From taking goodies to an apartment complex staff to sponsoring a local event, we hit marketing on all levels.
• EDUCATION
o We believe in continuing education and sign up our locations as members of their state Self Storage Association. Luncheons, trade shows, state conferences and national conferences play a huge role in our success. We want our staff to be the best they can be. We also subscribe to industry trade magazines and participate in webinars as well as have our employees complete a certification program with our software vendor.
• COMMUNITY
o We encourage our staff to become involved in their community. We join the local Chamber of Commerce, support our police and fire departments, donate time, sponsor local events and support local charity.
• VENDORS AND MAINTENANCE
o We have an extensive list of partners that we have worked with for several years. We have found the best and use the best. Please see our Partners page for a list of vendors and links to their websites.
• DUE DILIGENCE
o We are happy to assist with due diligence if you decide to sell your property. We do it for a flat fee and do not nickel and dime you for every little thing. LOCATIONS
A+ STORAGE WINTER HAVEN 2700 Eloise Loop Road Winter Haven, Florida 33884 Web: https://aplustorage.com/winter-haven-florida-33884
A+ STORAGE SPRING HILL / COLUMBIA 2689 Old Highway 31 Columbia, TN 38401 Web: https://aplustorage.com/columbia-tn-38401
A+ STORAGE WOODLAND HILLS 1111 Macon View Drive Cordova, TN 38018 Web: https://aplustorage.com/cordova-tn-38018
A+ STORAGE DOWNTOWN NASHVILLE 911 Division Street Nashville, TN 37203 Web: https://aplustorage.com/nashville-tn-37203
STORAGE UNITS HAMILTON 64 N. Brookwood Avenue Hamilton, OH 45013 Web: https://yourstorageunits.com/
CHERRY STORAGE 402 S. 5th Street St. Joseph, MO 64501 Web: https://cherryselfstorage.com/
COMING SOON • Coming Fall 2020 - A+ Storage Panama City Beach, FL
• Coming Fall 2020 - A+ Storage Northfield Village, Murfreesboro, TN
• Coming Fall 2020 - A+ Storage Old Hickory Blvd, Nashville, TN
• Coming Spring 2021 - A+ Storage Kedron Road, Spring Hill, TN
• Coming Fall 2021 - A+ Storage Hospitality Drive, Franklin, TN
• Coming Soon – Name (TBA) – Akron, OH
• Coming Soon – Name (TBA) Clearwater, FL
• Coming Soon – Storage Units, Miramar Beach, GL
Previously Owned and Managed Facility Sales 2014
A+ Storage Property Sales Sale Date 8/14/2014 LOCATION Franklin Hermitage Gallatin Hendersonville Clarksville Total SALE ANALYSIS GSF 78310 84550 83540 56500 96000 398900 NRSF 68757 72118 72650 48363 84375 346263 T12 Gross Income $ 742,202 $ 843,240 $ 554,256 $ 470,056 $ 673,446 $ 3,283,200.00 T12 Expenses $ 255,356 $ 301,634 $ 206,425 $ 213,584 $ 286,362 $ 1,263,361.00 NRSF 68757 72118 72650 48363 84375 346263 NOI $ 486,846 $ 541,606 $ 347,831 $ 256,472 $ 387,084 $ 2,019,839.00 Tax Basis $ 3,442,300 $ 3,839,400 $ 2,142,000 $ 2,300,000 $ 3,164,500 $ 14,888,200.00
SALE PRICE $ 8,250,000 $ 8,600,000 $5,650,000 $ 4,550,000 $ 6,550,000 $ 33,600,000 $/ft $ 105 $ 102 $ 68 $ 81 $ 68 $ 85 CAP Rate 5.90% 6.30% 6.16% 5.64% 5.91% 5.98%
2% closing costs $ 165,000 $ 172,000 $ 113,000 $ 91,000 $ 131,000 $ 672,000 Debt $4,568,395 $4,645,936 $2,664,839 $2,634,400 $3,730,210 $ 18,243,780 1.00% Commission $82,500 $86,000 $56,500 $45,500 $65,500 $ 336,000 Closing costs $ 82,500 $ 86,000 $ 56,500 $ 45,500 $ 65,500 $ 336,000
Return of Capital $ 501,137 $ 576,003 $ 667,050 $ 631,020 $ 828,187 $ 3,203,397 6.5% F&E Tax subtotal debt, taxes, & closing costs $ 4,733,395 $ 4,817,936 $ 2,777,839 $ 2,725,400 $ 3,861,210 Gross Profit $ 3,516,605 $ 3,782,064 $2,872,161 $ 1,824,600 $ 2,688,790 $ 14,684,220 ROI % 22.7% 24.4% 19.7% 19.9% 26.3% 22.6% Previously Owned and Managed Facility Sales 2018, 2019 & 2020
A+ Storage Property Sales LOCATION Providence Nolensville La Vergne Murfreesboro Fortress Total SALE ANALYSIS Sold 8/2018 Sold 9/2018 Sold 9/2018 Sold 1/2020 Sold 9/2019 GSF 107750 72000 78200 58425 115000 431375 NRSF 94120 68663 68660 46537 91178 369158 T12 Gross Income $ 794,221 $ 776,730 $ 755,738 $ 494,549 $ 804,184 $ 3,625,422.00 T12 Expenses $ 273,326 $ 200,612 $ 249,261 $ 160,570 $ 278,784 $ 1,162,553.00 NRSF 94120 68663 68660 46537 91178 369158 NOI $ 520,895 $ 576,118 $ 506,477 $ 333,979 $ 525,400 $ 2,462,869.00 Tax Basis $ 4,858,127 $ 3,525,528 $ 3,593,940 $ - $ 364,000 $ 12,341,595.00
SALE PRICE $13,000,000 $ 9,600,000 $9,600,000 $ 5,550,000 $12,500,000 $ 50,250,000 $/ft $ 121 $ 133 $ 123 $ 95 $ 109 $ 116 CAP Rate 4.01% 6.00% 5.28% 6.02% 4.20% 5.10%
2% closing costs $ 260,000 $ 192,000 $ 192,000 $ 111,000 $ 250,000 $ 1,005,000 Debt $5,036,062 $3,345,368 $3,627,685 $2,677,199 $5,689,605 $ 20,375,919 1.25% Commission $162,500 $120,000 $120,000 $69,375 $156,250 $ 628,125 Closing costs $ 97,500 $ 72,000 $ 72,000 $ 41,625 $ 93,750 $ 376,875
Return of Capital $ 465,000 $ 363,230 $ 580,560 $ 345,000 $ 308,000 $ 2,061,790 6.5% F&E Tax subtotal debt, taxes, & closing costs $ 5,296,062 $ 3,537,368 $ 3,819,685 $ 2,788,199 $ 5,939,605 Gross Profit $ 7,703,938 $ 6,062,632 $5,780,315 $ 2,761,801 $ 6,560,395 $ 28,869,081 ROI % 37.8% 19.07% 19.11% 19.00% 26.90% 24.0% SOLD properties managed by A+ Management Group
A+ Storage, Clarksville, TN
A+ Storage, Downtown Nashville This facility has sold twice and is still managed by APMG. This sale is not reported above. We sold it for $19,385,000.00 in 2016 with a profit of $12 million.
A+ Storage Fortress, Murfreesboro, TN
A+ Storage, Franklin, TN
A+ Storage, Gallatin, TN
A+ Storage, Hendersonville, TN
A+ Storage Hermitage, TN
A+ Storage, LaVergne, TN
A+ Storage, Shelbyville Highway, Murfreesboro, TN
A+ Storage, Nolensville, TN
A+ Storage, Mt. Juliet, TN
Storage Units, Apopka, FL
Storage Units, Warner Robins, GA What People Say…
I wanted to let you know that we have really enjoyed working with you and your firm. You can tell that your heart is in this business; you guys get just as excited as we do with our success. Everything, from helping with store layout to hiring employees, has been very smooth especially communicating everything that needed to be done has made this transition into the storage industry very exciting. Thanks again for all your help and guidance, and we look forward to our relationship in the years to come!
Sincerely,
Ben Jackson, Jackson 3, LLC Owner A+ Storage Winter Haven Tampa, FL
I have been working with Stephanie for some time now and I continue to be impressed with her professionalism and commitment to her clients. She has always been very helpful and creative in resolving any issues that might arise. I consider her family and will continue to use her services on future projects. You can try, but you will not find better. Using Stephanie on our projects has been one of our best decisions.
Matt Williams, Rapid Building Solutions
I was employed by Stephanie Tharpe for over 7 years and the most important thing she taught me was you can never stop learning. Education is very important to her and not only is she constantly educating us or giving us opportunities to become more educated in this industry, she is also constantly furthering her education to help not only herself, but her staff, become successful. She is a self-storage expert. There isn't a question she can't answer, but if there was, I know she wouldn't stop until she found the answer. I highly recommend her for all things pertaining to self-storage, management, education, professionalism, and most of all Integrity.
Betsi Jackson Former Property Manager A+ Storage Fortress, Murfreesboro
In searching for speakers, it is always challenging to find someone who can speak directly to the managers but also have an owner’s perspective. Having started in this business as a manager, and now as someone who owns seven facilities, Stephanie Tharpe has a unique perspective into our business and the daily life of a manager. As owners we sometimes fail to recognize the personal side of what our managers may be experiencing. Stephanie spoke about “Manager Burnout” at the Arkansas Storage Expo. Stephanie’s session was well received, and we heard very positive feedback from the attendees. In addition, Stephanie and her husband attended the entire Expo and visited with attendees throughout the event. If you are searching for a speaker, I can personally recommend Stephanie for your next event.
Dan Lusk Arkansas Self Storage Association Our Affiliations and Industry Partners