2018 Annual Report 1 Annual Report 2018
Annual Report 2 Contents
Contents 2 NIS Group in 2018 4 Letter to Shareholders 10 Business Report 14
Independent Auditor’s Report on the Compliance of the Business Report with Financial Statements 16 Highlights 18 NIS Group 22 Strategy 36 Risk Management 40 Business Environment 48 Performance Analysis 54 OMS Etalon 86 Securities 90 Corporate Governance 98 Human Resources 132 Environmental protection, industrial safety and occupational safety 146 Corporate Social Responsibility 160 Communication 170 Research and Development 174 Further Development 176
The Annual Report for 2018 presents a factual overview of activi- ternal environment, lead to generating the value in the short, medi- Referral to another ties, development and performance of NIS Group in 2018. The Report um and long term. part of this Report covers and presents data for NIS Group, comprising NIS j.s.c. Novi Sad and its subsidiary. If the data pertain only to specific individual The Annual Report is compiled in Serbian, English and Russian lan- or to other reports subsidiaries or only NIS j.s.c. Novi Sad, it is so noted in the Report. guage. In case of any discrepancy, the Serbian version shall prevail. of NIS Group. The terms: ‘NIS j.s.c. Novi Sad’ and ‘the Company’ denote the parent The Annual Report for 2018 is also available online on the corporate company NIS j.s.c. Novi Sad, whereas the terms ‘NIS’ and ‘NIS Group’ website. For any additional information on NIS Group, you may visit pertain to NIS j.s.c. Novi Sad with its subsidiaries. the corporate website www.nis.eu.
The Annual Report provides a concise and integrated overview of The Annual Report contains information explained in more detail in Referral to the the financial and non-financial achievements of NIS Group in 2018 other sections of this Report, other reports or on the corporate web corporate website and shows how the Group’s strategic goals, corporate governance, pages. There is also a glossary at the end of the Report with expla- www.nis.eu achieved results and realised potential, in conjunction with the ex- nations of the abbreviations and acronyms used. 2018 Annual Report 3
Financial Statements 178 Stand-Alone Financial Statements 180 Auditor’s Report on Stand-Alone Financial Statements 182 Balance Sheet 184 Income Statement 188 Statement of Other Comprehensive Income 190 Cash Flow Statement 192 Statement of Changes in Equity 194 Notes To The Stand-Alone Financial Statements 196
Consolidated Financial Statements 260 Auditor’s Report on Consolidated Financial Statements 262 Consolidated Balance Sheet 264 Consolidated Income Statement 268 Consolidated Statement of Other Comprehensive Income 270 Consolidated Cash Flow Statement 272 Consolidated Statement of Changes in Equity 274
Notes to the Consolidated Financial Statements 276
Statement of Individuals 344 Responsible for the Preparation of Financial Statements
Appendices 348
General Details of NIS j.s.c. Novi Sad 350 Glossary 351 Contact Details 356 4 NIS Group in 2018
NIS Group in 2018
Realized EBITDA of Wells drilled in Serbia in 2018 Refining volume of 50 development 53.7 wells 3,836 of billion RSD thousand tonnes
2017 10 6% explorational wells higher than 2018 last year
Investment growth of
14% 2017 2018 higher than in 2017 55%
Increase in resource base of Retail network development Increase in sales volume of
petrol stations 5 reconstructed 7% 0.6% being new petrol stations 2 commissioned 3,748 petrol station thousand 2017 2018 1 purchased tonnes 2018 Annual Report 5
Awards and Realized EBITDA of Wells drilled in Serbia in 2018 Refining volume of acknowledgements
The Sports Association of Zrenjanin has presented NIS with the 2017 Sponsor-Donor Award at the Annual Awards Ceremony, providing recognition to outstand- 50 ing individuals, sports associations and sponsors. development 53.7 wells 3,836 of billion RSD thousand tonnes Romania’s Oradea City Hall and the Oradea Agency for Local Development held a ceremony in Romania at which NIS Petrol was awarded for its local social re- sponsibility program ‘Growing Rural Romania’. 2017 10 6% explorational NIS has also won the prestigious Captain Miša Anasta- wells higher than 2018 last year sijević Award as the best company in Serbia.
Among a wide array of domestic companies and brands, Investment growth of NIS has been declared a winner ‘Number 1’ in the cate- gory ‘Energy’ at the prize awarding ceremony for Cor- porate Superbrands Srbija 2017/2018. 14% 2017 2018 higher than in 2017 55% For the second consecutive year, NIS received the award for the best corporate brand in the category ‘Produc- tion Goods and Business Services’ at the Best of Serbia award ceremony. Increase in resource base of Retail network development Increase in sales volume of At a ceremony held at the Belgrade City Assembly on petrol February 7th, PC Press magazine presented awards for stations the best online achievements in 2017, and NIS’ internal reconstructed 7% portal won the Special Award for Corporate Communi- 5 cations. 0.6% being new petrol stations 2 commissioned For the sixth time since this award has been estab- 3,748 lished, the Gold Plaque for Best Investor Relations in petrol 2018 was awarded to NIS by the Belgrade Stock Ex- station thousand 2017 2018 change, competing with 16 other companies from Ser- purchased tonnes 1 bia and the wider region. 6 Realization Of Key Projects
Realization Of Key Projects
Bottom of the Barrel CCPP Pančevo
The project ‘Bottom of the Barrel with Delayed Cok- CCPP Pančevo, with total power of up to 196 МW, ing Technology’ is a capital investment of the sec- and anticipated annual production of 1,350 GWh, is ond phase of the Pančevo Oil Refinery moderniza- realized by NIS through the Serbskaya Generaci- tion, with a planned investment of EUR 300 million. ya d.о.о. Novi Sad company, with NIS owning 49% stake in that company. Optimal utilization of the refining capacity as well as an increase in oil refining efficiency at NIS, from The project financing agreement has been signed the present 86% to 99.2%, is expected after the con- and the construction permit obtained for the gas struction and startup of a new unit, scheduled for turbine unit. The production of the main equip- the third quarter of 2019. Operation of this new unit ment and part of the auxiliary equipment has also will enable increased production of high-quality commenced. The construction of the Information gasoline and diesel, as well as the start of the pro- Centre has been completed. In addition to the main duction of coke, which has, to date, been imported. design for the gas turbine unit project, the tech- Implementation of this project will solve the prob- nical documentation for an associated substation lem of fuel oil with high sulphur content placing, 220 kV, regulating and metering station as well as since additional volumes of light products and coke steam turbine unit is being prepared. will be produced instead of high-sulfur fuel oil. It is also important to note that the implementation of The following steps on the project include obtain- the Bottom of the Barrel project will contribute to ing a construction permit for the steam turbine Serbia’s fulfilment of its international obligations unit and providing a site for the 220kV and regulat- regarding reduced sulphur content in certain liquid ing and metering substation, as well as completion fuels. Reaching the maximum EBITDA indicator is of preparation work at the site. also expected, because of increased refining depth and production of high margin products, bearing in The total anticipated project's value is €180 million mind market needs and limitations. and is expected to be operational in Q3 2020. 2018 Annual Report 7
’Together for the Community’ ‘Plandište‘ Wind Farm social responsibility programme
This project is carried out in association with a In 2018, NIS marked 10 years of ‘Together for the partner. NIS’ share amounts to 50%. Community’ Social Responsibility Programme, through which NIS cooperates with local com- The 34-strong-wind-turbines electricity plant is munities across Serbia and contributes to general expected to have an installed power of 102 MW. The social welfare. In a desire to mark the anniversa- project is located at the most advantageous area of ry, the Company organised a social responsibility Serbia in terms of wind force. caravan in 2018, which travelled thousands of kilo- metres and visited all local communities involved At the moment, the project designing company in this programme in Serbia (Belgrade, Novi Sad, has a preliminary privileged power, producer sta- Niš, Čačak, Zrenjanin, Pančevo, Kikinda, Kan- tus which, depending on meeting certain require- jiža, Novi Bečej, Srbobran, Žitiše, and Požarevac). ments, allows the application for feed-in tariff of During one decade, more than 900 projects worth € 92/МWh. over one billion dinars were implemented in 12 lo- cal communities, and the Company will continue Negotiations are currently been under way with making efforts through the social responsibility several EPC contractors to set up this Wind Farm. programme in the forthcoming period, to improve the living conditions of citizens throughout Serbia. 8 Realization Of Key Projects
Agile Methodology in NIS Digital transformation Project Implementation
Under the concept ‘Introduction of digital transfor- During the previous year, Agile methodology in mation in NIS j.s.c., Novi Sad’, during the previous project implementation was introduced in NIS and year, 70 projects have been identified in all Blocks initiated the changes in internal procedures (pro- and Functions of NIS, in order to increase business curement, culture, budgeting…) and education of efficiency using the latest technologies. around 300 employees, from all organizational units of NIS. Besides the implementation of the latest technol- ogies, cooperation with the world's leading com- The Agile Centre was established in previous peri- panies in the IT and Petro industries has been od, in order to provide swift approval and launch- achieved (BCG, Sarlux, MOL, Microsoft, E&Y), re- ing of initiatives nominated by employees, with sulting not only in an increase in employee com- constant monitoring, mentoring and assistance in petences in the field of Digital Transformation, but using agile methodology. also implementation of the latest technologies us- ing industry best practices. Using this methodology, the following projects have been implemented: ‘Waste Management’ (indus- We would especially like to highlight the use of trial waste management software), ‘Silent Signing’ artificial intelligence and machine learning in the (a platform for digital signing of all types of docu- areas of predictive maintenance of refinery plants, ments applied in the company), and project ‘Drive changes in sales practices to consumers at pet- Through’ (payment via a mobile application at pet- rol stations and the development of a platform for rol stations), which is in the implementation phase. electricity trading etc.
Since we started process last year, we expect that in the coming period NIS will use the full potential that new technologies offer and digitally transform the business completely. 2018 Annual Report 9
HR Initiatives
In 2018 a lot of efforts were made in development of the employer’s brand. This activity was conduct- ed by the Recruitment and Selection Section. The concept of Employer branding strategy has been presented and approved. A plan of activities in this domain has been developed. As one of the key ac- tivities, the project ‘Diagnostics of culture, values and creation of EVP’ was launched.
A detailed analysis of the processes and tools of in- tegrated talent management in NIS was conducted. As a result, there was an initiative to introduce a unique digital platform for talent management in the company. 10 Letter to Shareholders
Letter to Shareholders
Vadim Yakovlev Chairman of ‘NIS j.s.c. Novi Sad’ Board of Directors
Dear friends,
Development is the key principle of the manufac- turing operation model adhered to by NIS in 2018. In the first report year after the adoption of the new NIS Corporate Development Strategy, impor- tant steps were taken towards the achievement of the 2025 goals. In order to ensure long-term sustainability of NIS operations, we have invested RSD 41 billion in development projects, which is 55% more than in the previous year. This has been the largest investment in company development since 2013.
NIS's key investment project in 2018 was the con- struction of the Bottom of the Barrel plant as a part of the second stage of the Pancevo Oil Refin- ery modernization program. In total, more than EUR 300 million will be invested in this project. The commissioning of the delayed coking unit, scheduled for the third quarter of 2019, will allow the company to increase the scope of production of white oil products and start domestic coke pro- 2018 Annual Report 11
‘In order to ensure long-term sustainability of NIS operations, we have invested RSD 41 billion in development projects, which is 55% more than in the previous year. This has been the largest investment in company development since 2013.’
duction, which will open the doors of a completely sults: the Company is initiating commercial pro- new market segment for NIS. duction of oil and gas in Romania, where owing to new technologies several promising sites have It should be emphasized that we have continued been discovered. to invest significantly into exploration and pro- duction, as well as sales and distribution. 3D seis- We have continued the modernization of the retail mic surveys have covered more than 1,117 square network and increased its effectiveness, and the kilometres in Serbia in 2018, while, at the same promotion of branded fuels on the market and the time, the geological explorations have improved development of the loyalty program for our cus- their efficiency. We are focused on the start of tomers have contributed to the rise in popularity commercial output of the oil and gas in Roma- of our petrol stations. nia, after obtaining promising results. Moreover, we have continued the modernisation of our retail In 2018, NIS operated successfully and achieved network, along with development of the loyalty good financial results. EBITDA amounted to RSD program and our branded. 53.7 billion, which is a 14%-increase if compared with 2017. Net profits reached RSD 25.1 billion. The A significant part of NIS’s investments in explo- Pancevo Oil Refinery anniversary was marked by ration and production has been directed towards a new record – the Company processed more than discovering new hydrocarbon reserves, both in 3.8 million tons of crude oil and intermediary Serbia, where 3D seismic surveys covered more products, which improved the 2017 result by 6%. than 1,117 square kilometers in 2018, and outside In general, in 2018, NIS sold 3.7 million tonnes its borders. NIS has increased the efficiency of of oil products, increasing the export by 14% in geological surveys, which has already yielded re- comparison to the previous year. Nevertheless, it 12 Letter to Shareholders
‘In order to increase the competitiveness in the ever-changing world, we have initiated the process of digital transformation of NIS.’
is important to emphasize that records were not the Fourth Industrial Revolution. The Compa- set in the business segment alone. NIS’s contri- ny has already defined the scope of digitization, butions to the state budget increased by 17% in which, at this moment, encompasses approx. 70 comparison to 2017 and amounted to approx. RSD projects, 17 of which have already been started. 193 billion. Almost RSD 7 billion were distributed We expect these initiatives to yield major results to company shareholders. NIS continued to invest in the near future. in the development of communities where it op- erates, implementing a large number of social- Another important project in 2018 was the trans- ly-aware projects and investing almost RSD 408 formation of the corporate structure. The aim of million for such purposes. NIS in this area is to increase the efficiency, pre- cision and speed of management decision-mak- NIS’s 2018 business results may unconditional- ing through transformation. In 2018, we have im- ly be described as successful. Nevertheless, the plemented Exploration and Production Block and modern market creates new global trends and Downstream Division reforms, thus creating con- sets new challenges for the company. In order to ditions for the Company to move onto a new level increase the competitiveness in the ever-chang- of operative efficiency. ing world, we have initiated the process of digi- tal transformation of NIS, which is not limited to By solving global operative tasks, just like before, the introduction of new digital technologies and we have focused on the increase in the business business process optimization, but it also entails process safety levels in all segments of produc- the development of digital culture, retention and tion activities. Health and environmental pro- recruiting of best experts in the new areas, who tection are still our priorities. We actively work can think and act in the new realities created by on an HSE improvement program by fine-tuning 2018 Annual Report 13
Kirill Tyurdenev CEO of ‘NIS j.s.c. Novi Sad’
our standards and requirements and, most im- portantly, by controlling rule observation in the area of workplace safety, which ensures we keep achieving excellent results in this area.
In 2019, the word ‘development’ will remain the key word for the entire NIS. We will continue the implementation of the ambitious investment pro- gram, whose goal is to strengthen our business model, which is resistant to external challenges. The 2018 results indubitably prove that NIS pos- sesses sufficient knowledge, abilities and experi- ence to achieve the set targets. 14 Naziv poglavlja 2018 Annual Report 15
Business Report 16 Business Report
1.01 Independent auditor’s report on the compliance of the business report with financial statements 2018 Annual Report 17
Independent Auditor’s Report on the Annual Report has been given after performed audit of the electronic version of the Annual Report for 2018, published on the corporate website of the Company. 18 Highlights
1.02 Highlights
• The project of designing and construction of • A new payment function was added to the ‘On gas preparation facility was launched in Jimbo- the Road with Us’ card. lia field in Romania. • NIS and the Ministry of Education, Science and • Works on reconstruction and rebrending of Technological Development of the Republic of Bagrdan PS (Petroleum station) were complet- Serbia signed a Memorandum of Cooperation ed, and put into operation on March 14th, 2018. which sets out the terms of joint projects in the field of science and education. • A fuel oil flow control system was installed in the Energy Plant in Pančevo, which has signifi- • NIS representatives made a donation to the In- cantly lowered consumption of energy-gener- stitute for Health Protection of Children and ating products. Youth of Vojvodina in Novi Sad for procurement of new medical equipment. • Rebranding of 2 petrol stations was completed: ‘12 February’ (NIS brand) and ‘Vojvode Mišića’ (GAZPROM brand). January-March • • • • • 2018 Annual Report 2018 Annual in Romania. Block project was initiated on EX-3 3D seismic was completed. ЗD seismic project, South Banat 2 (Južni Banat 2) mia fieldinRomania. preparation facility waslaunched at the Tere The project of designingand construction ofoil in Romania. Teremia North 2D seismicproject was launched was held. the Exploration and ProductionBlock and STC The Scientific-TechnicalConference First of - • • • • • as the 20 A GAZPROMpetrol station was opened in Niš sales channel. Expanding resale activities inthe aviation fuel on GazpromPSs. and the start of supplyingand selling OPTI fuel Installation of the additive system onvehicles tested. Processing ofanewtype of oil, Iran Heavy,was bia, TurijaIV. Launching ofanew3Dseismicproject in Ser- was overhauled. chain inSerbia. The bitumen production plant th station inthispremiumbrand retail
April-June 19 July-September 20 • • • • Highlights etn CP Pneo o h eitn lines existing within POR. the to Pančevo CCPP necting Establishing technologicalconditionsforcon- troleum Stations:Subotica1andLazarevac. Reconstruction works werecompleted Pe- on 2 to NISPetrol. cession in Jimbolia Block and transfers its share Zeta Petroleum partner retreated from the con- exploration wellsinRomania. Commencement of drillingoperations on two • • in theRefinery. outlets to theconstructionsitewasorganized of theleading domestic occasion avisit media that On Refinery. Oil Pančevo the in technology tom of the Barrel, plant delayed with coking within the project for the construction of a Bot Oversized equipment was successfully installed 25% oftheCompany’snetincomelastyear. was allocated for thispurpose, whichrepresents shareholders;to its atotal of RSD6.95billion For the sixth year in a row, NISpaid a dividend - • Report 2018 Annual • • • • • • Celebration of the 50 eco-friendly packaging. acterized by a modern design and improved ket after it a giving new visual identity char- NIS launched Jazak water onto the Serbian mar- production in2018,washeldNoviSad. events inthefield of oilandgasexploration and nical Conference, one of the mostsignificant International NIS The First Scientific and Tech November (387thousandtonnes). capacities inthelast ten years wasreached in The and finishing highest monthly oil refining thousand tonnes)wasreachedinOctober. Record production and shipping of bitumen (54 sized andcriticalequipmentwasinstalled. rial forthe project was delivered. All the over- were completed. 95% of equipment and mate detailed design and general construction works the Project’, Barrel the of ‘Bottom the Within exploration areaTurijaIV. Completed acquisition of 3D seismicdata at the field Velebit. th anniversaryofthe oil - - • • • Date Reporting the Following Highlights • • The celebration of the 50 the Community’,washeldinBelgrade. social responsibilityprogramme,‘Together for gram ‘Together fortheCommunity’. Health, withinNIS’ssocialresponsibilitypro- between NISCompanyandSerbianMinistryof Signing ofthe MemorandumofCooperation ergoholding companies. the partnership between NIS and Gazprom En- heating plant, CCPP), which is being realized in cogeneration unit (thermoelectric powerand Pančevo the of construction of beginning the marked Pančevo in held celebration festive The The celebration of the 10 ressed naturalgas. comp- selling began 2 Žarkovo station petrol stations in Novi Sad and Kovin, while GAZPROM network, NIS opened reconstructed NIS Petrol As apartofthemodernization ofitsretail Oil RefinerywasheldinBelgrade. Pančevo the in production of commencement
th anniversaryofNIS’s th anniversaryofthe
Оctober - December 21 22 NIS Group
1.03 NIS Group
NIS Group is one of largest vertically integrated en- ergy systems, which employs companies in South- Business Activities east Europe, with approximately 11,000 workers. Business activities of NIS Group are organized The main activities of NIS are: exploration, pro- within the parent company, NIS j.s.c. Novi Sad, duction and refining of oil and natural gas, the under the Exploration and production Block1 and sales and distribution of a wide range of petroleum DOWNSTREAM2 division. and gas products as well as the implementation of petrochemicals and energy projects. Exploration and Production Block The main production capacities of NIS are locat- Exploration and production ed in the Republic of Serbia, with subsidiaries and Countries of operation in the representative offices in several other countries picture on page 29 around the world. NIS is the only company in Serbia engaged in the exploration and production of oil and gas. NIS ac- tivities in this field also include operative support to production, management of the oil and gas re- serves, management the development of oil and gas reservoirs, and major exploration and produc- tion projects. Most of NIS oilfields are located in Serbia, while exploration works are also conducted in Romania and Bosnia and Herzegovina. NIS’ old- est foreign concession is in Angola, where oil ex- ploitation started long ago in 1985.
The business segment operates an Elemir-based The goal of NIS is to become plant for the preparation of natural gas, production of LPG and natural gasoline and CO capture, which the biggest, fastest growing 2 has a design capacity of 65,000 tonnes of LPG and energy system of the region, natural gasoline per year. An amine natural gas and be an example to others treating, which uses HiPACT technology (High Pressure Acidgas Capture Technology) is also lo- by means of business cated in Elemir. The Elemir-based plant is the first efficiency and sustainable HiPACT plant in Europe, and the gas processing method completely prevents carbon dioxide emis- development dynamics. sion into the atmosphere.
We always aim to provide As a result of the ‘Transformation’ project, the our shareholders, employees production plant ‘Energetika’, which deals with the and the community with 1 Exploration and production and subsidiary companies – NTC Naf- new values in challenging tagas, Naftagas-Oilfield Services and Naftagas Transport. 2 Refining Block, Block Sales, Energy Department and subsidary macroeconomic environment. company Naftagas – Technical Services 2018 Annual Report 23
production of electricity and heat, as well as the ting and workover, as well as special operations production of compressed gas, was formed. and measurements on wells.
NIS is determined to constantly develop its tech- In addition, they provide maintenance services for nologies and implement business innovations in the equipment required for work and the construc- every segment of its operations. In the field of re- tion and maintenance of oil and gas systems and search and production, scientific and technological facilities. Apart from freighting and organizing support is provided by the Scientific and Techno- heavy equipment employing, Services provide pas- logical Center NTC NIS Naftagas ltd. Novi Sad. senger transportation and vehicle rental services.
Services The goal of this business segment is to strengthen its presence in the regional as well as international NIS has its own servicing capacities, which fully market, which is why its priorities are moderniza- meet the Group’s demands and allow NIS to provide tion of equipment, ensuring the high quality level services to third parties. Services provide oil and of services, increasing technical and technologi- gas exploration and production services through cal efficiency and boosting the capacity in NIS and geophysical surveying, well construction, outfit- other companies. 24 NIS Group
Downstream Division tion of refining facilities, NIS locally produces fuels Refining which meet European standards, while NIS Group holds a strategically important leading position on NIS manages the Pančevo Oil Refinery with a max- the regional market of petroleum products. imum projected annual capacity of 4.8 million tonnes. After the MHC/DHT Complex became op- The construction of a Bottom of the Barrel plant erational in 2012, Pančevo Oil Refinery produces: with delayed coking technology is currently un- motor fuel in accordance with Euro-5 standard3, derway at the Pančevo Oil Refinery, being a key aviation fuel, liquid petroleum gas, petrochemical project of the second stage of the Refinery mod- raw materials, fuel oil, bitumen and other petro- ernization. The start of operations in the plant is leum products. Owing to the constant moderniza- planned for Q3 2019. After the completion of this project, the Pančevo Oil Refinery will produce larg- er quantities of the finest petroleum products, pri- 3 After the completion of the mild hydrocracking and hydrotreat- ment plant (MHC/DHT) in 2012, NIS has completely switched marily diesel, and will also start producing coke, to the production of motor fuel that meets the European quality a product which is currently imported into Serbia. standards 2018 Annual Report 25
Sales and Distribution
NIS Sales and Distribution includes export and local and trades also on the border with the Republic of wholesale of crude oil, gas and petroleum products, North Macedonia (FYRM). as well as retail of petroleum end products, liquid petroleum gas and other supplementary products. The key task of this business segment in the future All fuel types are subject to regular, rigorous labo- will be the construction of additional facilities for ratory testing and comply with national and inter- the production of electrical energy. In coopera- national standards. tion with the company ‘Gazprom Energoholding’, NIS is implementing a project for the construction NIS operates the largest retail network in Serbia of a thermal power plant - heating plant (CCPP) and its gas stations are also active in the countries Pančevo in the vicinity of the Oil Refinery (of pow- of the region - in Bosnia and Herzegovina, Bulgaria er up to 196 MW), at the same time developing a and Romania. In Serbia and in the region, NIS man- wind turbine project together with its partners (of ages a network of over 400 retail sites and has two power up to 102 MW). brands in the market: NIS Petrol and premium gas station brand - GAZPROM. As separate businesses, NIS develops aviation fuel supply, bunkering, lubri- cants and bitumen sales and distribution.
Lubricants represent one of the key areas of the company’s ‘non-fuel’ business and they are of great importance in increasing brand recognition and customers’ loyalty. The lubricant business in- cludes production, sale, development and market- ing of lubricants and technical fluids.
Energy
NIS is engaged in the production of electrical and Nine Functions within the parent company NIS j.s.c. thermal energy from traditional and renewable Novi Sad provide support to core activities. Five of resources, the production and sale of compressed these functions are partially decentralized and natural gas, the purchase, sale and management have functionally subordinate departments with- portfolio of natural gas, trade of electrical energy, in Blocks. These are: Finance, Economics, Planning the development and implementation of strategi- and Accounting Function; Strategy and Invest- cally important energy projects, as well as pro- ments Function; Procurement Function; Organi- jects for improving energy efficiency. zational Affairs Function; HSE Function. The other four functions are centralized - Legal and Corpo- Starting from 2013 NIS has put into operation mini rate Affairs Function; Corporate Security Func- power plants at oil and gas fields at 8 locations in tion; Public, External and State Relations Function; Serbia with a maximum power of 14.5 MWe. The Internal Audit Function (this Function is directly ecological advantage of using these small power subordinated to the General Director), while the plants is the production of electrical and thermal Internal Control Responsible reports to the Board energy from gas, which has not been used previ- of Directors Audit Commission4. One of the CEO’s ously due to its high content of carbon dioxide and Deputies is in charge of petrochemicals operations. nitrogen, or because it could not be valorized due to the lack of gas infrastructure in the vicinity. NIS is also actively developing in the field of electricity trading, and, apart from the Serbian market, it is present in the markets of Bosnia and Herzegovi- 4 This Function is directly subordinated to the General Director, while the Internal Control Responsible reports to the Board of na, Montenegro, Romania, Slovenia and Hungary, Directors Audit Commission. 26 NIS Group
1945 1952 1968 The Oil and Petroleum The first oil field was Oil refineries were Product Trading discovered in the north put into operation in Company was founded. of the country – near the cities of Novi Sad Jermenovci in the and Pančevo. ‘Velebit’ Banat district. oil reservoir was discovered.
1953 1985 The first petrol stations Oil exploitation started being built in commenced in Angola Serbia’s major cities. and was the first time NIS entered into a concession agreement in a foreign country.
1930 1940 1950 1960 1970
1991 The public enterprise ‘Naftna Industrija Srbije ’was established.
1949 1963 1999 The Oil Exploration and The construction of the NATO bombing, Production Company first main gas pipeline during which NIS ‘Naftagas’ was founded. connecting all of oil fields suffered human The first natural with the City of Pančevo, and material losses. gas reservoirs were where the first refinery After bombing, discovered. was to be constructed, intense reconstruction was completed. of the damaged facilities took place. 2018 Annual Report 27
2005 2011 2015 NIS gained the status Regional expansion of The sales of of a joint stock NIS begins. Subsidiary G-Drive 100 petrol company. companies in Bosnia at GAZPROM gas and Herzegovina, stations started. Bulgaria, Hungary and Romania established.
2008 2012 2016 Oil and lubricants The first phase of Amine natural gas brand NISOTEC modernization of the Pančevo processing plant was launched in the Oil Refinery completed; in Elemir becomes Serbian market. production production of fuel operational. of Euro 5 quality standard begins. Grand opening of the NIS started to sell first premium brand gas station Premium G-Drive GAZPROM in Belgrade. Diesel Fuel.
1980 1990 2000 2010 2020
2009 2013 2017 The Russian company Payment of dividends to Beginning of work PJSC ‘Gazprom Neft’ the shareholders from on Bottom of the became the majority profit for the previous Barrel plant. shareholder in NIS. year started. Contract for Beginning of The transformation construction of thermal modernisation of the of NIS into an energy power plant Pančevo refining complex. company started. The was signed. first cogeneration plant in Sirakovo became Corporate Development operational. Strategy until 2025 adopted. 2010 2014 2018 NIS became an open joint The first sale Activities on the stock company listed on the of electrical energy Bottom of the Barrel Belgrade Stock Exchange. in the market. project continue. 28 Naziv poglavlja
NIS Worldwide
NIS' headquarters and main production facilities are Serbia located in the Republic of Serbia: its oil and gas fields, the Oil Refinery Pančevo, the network of storage facil- ities, as well its retail network. Following its long term development strategy, in 2010 and 2011 NIS started expanding its business activities across the Serbian Bosnia and Romania border, while regional business development became Herzegovina one of the strategic goals of NIS. Regional expansion is developed in two main directions - in the field of oil Bulgaria and gas exploration and production (in Romania and Bosnia and Herzegovina) and through the development of a retail network (in Bulgaria, Bosnia and Herzegovina and Romania). Additionally, NIS is active in the field of the electricity trade, and, apart from the Serbian mar- ket, is present in the markets of Bosnia and Herzegovi- na, Montenegro, Romania, Slovenia and Hungary.
Exploration and Production
Refining
Services
Sales and Distribution
Energy
NIS Group organisational structure on page 33 2018 Annual Report 29
Serbia
Bosnia and Romania Herzegovina
Bulgaria
Exploration and Production
Refining
Services
Sales and Distribution
Energy 30 Business Model
NTC services Services for third parties
Geothermal water
Internal services Internal services
Electricity, CNG and domestic gas
Exploration Services
Exploration and production and production LGP and natural gasoline Internal services
Electricity Electricity and natural gas
Internal supply of fuel and lubricants Domestic oil External services Natural gas Internal supply of fuel and lubricants
Internal services
Petroleum products
Internal supply of fuel and lubricants
Refining Sales and Energy Downstream Distribution
Retail sails, wholesale, foreign assets, export, services Natural gas CNG wholesale
Import of finished products
Import of crude oil and semi-finished products Natural gas Electricity and natural gas 2018 Annual Report 31
NTC services Services for third parties Intersegment Pricing
Geothermal water The concept of the intersegment pricing methodology is based on the market principle and the ‘one product, one intersegment price’ principle.
The ‘one product, one intersegment price’ principle means that the ‘movement’ of a product between different profit centres within NIS is valued at a single price, regardless of between Internal services which profit centers the movement involves. Internal services
Intersegment prices are used to generate internal revenue be- tween NIS business segments, and are determined to reflect the Electricity, CNG and domestic gas market position of each business segment. • The intersegment price for domestic oil is determined ac- Exploration Services cording to the so-called ‘export parity’. • The intersegment price of natural gas corresponds to the
Exploration and production and production LGP and natural gasoline Internal services selling price of natural gas at which NIS sells natural gas to Electricity Electricity and natural gas PE ‘Srbijagas’. • Intersegment prices of petroleum products and natural gas products are defined according to the following principles: 1. Combined import-export parity is a principle used to cal- Internal supply of fuel and lubricants culate intersegment prices of products with free import to the local market and a significant share in the sales export channels. Domestic oil 2. Import parity is a principle used to calculate intersegment
External services prices of products, with free import and with majority of sales in the local market. Natural gas Internal supply of fuel and lubricants 3. Export parity is used for products that are predominantly Internal services exported, 4. Other petroleum products, i.e. those products which due to their specific features do not belong to any of the pre- vious three groups (combined export-import parity, im- Petroleum products port parity, export parity), are typically sold to a small number of known buyers whose selling prices are defined Internal supply of fuel and lubricants by annual or long-term contracts, and represent an al- ternative to other products or redundancies in produc- tion units.
Refining Sales and Energy Downstream Distribution Products
Retail sails, wholesale, • Natural gas foreign assets, export, services Natural gas CNG wholesale • Compressed natural gas • Oils and lubricants • Motor fuels • Bitumen Import of finished products • Aviation fuels • Fuel oils Import of crude oil • Petrochemical products and semi-finished products Natural gas Electricity and natural gas • Bunker fuels • Energy fuels • Other products. 32 NIS Group
NIS Group Business Structure Corporate Representative Centre oces and branches
Subsidiaries Exploration and Downstream
Naftagas – Technical Services LLC Zrenjanin Production Block Division Naftagas – Oilfield Services LLC Novi Sad Naftagas – Transport LLC Novi Sad STC NIS – LLC Novi Sad Group for Administrative- O Zone a.d. Beograd Document Supportу - NIS Energowind d.o.o. Beograd NIS Oversees o.o.o. St. Petersburg NIS Petrol EOOD Sofia NIS Petrol SRL Bucharest NIS Petrol d.o.o. Banja Luka - G – Petrol d.o.o. Sarajevo Pannon Naftagas kft Budapest Jadran Naftagas d.o.o. Banja Luka NIS-Svetlost d.o.o. Bujanovac
Exploration and Energy Metrology Refining Block Sales and Department for Crude Oil Sector Production Block Directorate Department Distribution Block Production and Commerce Planning, Directorate for Production Commercial Optimization and Oil and Gas Production Directorate Activities Analysis
Department for Technical Retail Planning, Economics Directorate and Control Logistics PEC Department Representatives and Department for Department Perspective Development Development Branch Offices and Project Implementation Development and Investment Department Department for Department for Sales and Branch Oces in Serbia* Geological Research Distribution Angola Representative Oce and Reservoir Engineering HSE Sector Coordination Bulgaria Representative Oce HSE Sector Sector for MT PEC Croatia Representative Oce and SS Department HR Sector Bosnia and Herzegovina Representative Oce** HR Sector Organizational Romania Representative Oce Procurement Sector Aairs Department Russian Federation Representative Oce Group for Administrative- Department for Turkmenistan Branch Oce*** Document Support Quality Control and Metrology * Under the Law on Tourism of the Republic of Serbia, if a company does not operate in hospitality as its core activity, the company is obliged to form a branch, i.e. premises outside its registered seat, and Sector for MT and SS register it accordingly or otherwise establish an organisational unit that is registered in the Tourism Regist. To this end, the Company registered all petrol stations where it provides hospitality services as separate branches. The list of petrol stations which are registered as branches is available at HSE Sector http://ir.nis.eu/en/corporate-governance/group-structure/.
** The representative office in Bosnia and Herzegovina was closed on December the 27th, 2018. Jazak Unit
*** The process of liquidation has been initiated. 2018 Annual Report 33
NIS j.s.c. Novi Sad Organisational Structure Corporate Representative Centre oces and branches
Subsidiaries Exploration and Downstream
Naftagas – Technical Services LLC Zrenjanin Production Block Division Naftagas – Oilfield Services LLC Novi Sad Naftagas – Transport LLC Novi Sad STC NIS – LLC Novi Sad Group for Administrative- O Zone a.d. Beograd Document Supportу - NIS Energowind d.o.o. Beograd NIS Oversees o.o.o. St. Petersburg NIS Petrol EOOD Sofia NIS Petrol SRL Bucharest NIS Petrol d.o.o. Banja Luka - G – Petrol d.o.o. Sarajevo Pannon Naftagas kft Budapest Jadran Naftagas d.o.o. Banja Luka NIS-Svetlost d.o.o. Bujanovac
Exploration and Energy Metrology Refining Block Sales and Department for Crude Oil Sector Production Block Directorate Department Distribution Block Production and Commerce Planning, Directorate for Production Commercial Optimization and Oil and Gas Production Directorate Activities Analysis
Department for Technical Retail Planning, Economics Directorate and Control Logistics PEC Department Representatives and Department for Department Perspective Development Development Branch Offices and Project Implementation Development and Investment Department Department for Department for Sales and Branch Oces in Serbia* Geological Research Distribution Angola Representative Oce and Reservoir Engineering HSE Sector Coordination Bulgaria Representative Oce HSE Sector Sector for MT PEC Croatia Representative Oce and SS Department HR Sector Bosnia and Herzegovina Representative Oce** HR Sector Organizational Romania Representative Oce Procurement Sector Aairs Department Russian Federation Representative Oce Group for Administrative- Department for Turkmenistan Branch Oce*** Document Support Quality Control and Metrology * Under the Law on Tourism of the Republic of Serbia, if a company does not operate in hospitality as its core activity, the company is obliged to form a branch, i.e. premises outside its registered seat, and Sector for MT and SS register it accordingly or otherwise establish an organisational unit that is registered in the Tourism Regist. To this end, the Company registered all petrol stations where it provides hospitality services as separate branches. The list of petrol stations which are registered as branches is available at HSE Sector http://ir.nis.eu/en/corporate-governance/group-structure/.
** The representative office in Bosnia and Herzegovina was closed on December the 27th, 2018. Jazak Unit
*** The process of liquidation has been initiated. 34 Naziv poglavlja
Mission
By responsible use of natural resources and the state-of- the-art technology, supply the people of the Balkan region with the energy for making progress.
Vision
NIS j.s.c. Novi Sad will be a recognisable leader of the Balkan region in its field of business activity, owing to the dynamics of sustainable development and efficiency increase, by showing a high level of social and environmental responsibility as well as contemporary standards of providing services to the clients. 2018 Annual Report 35
Values
Professionalism Initiative and Responsibility
Acquiring up-to-date knowledge in Finding and proposing new order to permanently increase the solutions, both in the area of level of professional expertise and work responsibilities, as well as the ability to implement it in specific in the Company’s interests. business processes.
Positive Attitude Shared Results and Cooperation
Readiness to participate in Joint efforts in achieving visible multifunctional groups and and meaningful results, a desire projects, eagerness to meet to succeed accompanied by demands of colleagues from other inescapable mutual assistance units of the company, willingness and cooperation of employees. to exchange information, ability to work in teams. 36 Strategy
1.04 Strategy
Strategy 2025 Refining
In 2017, a new Integrated Corporate Strategy 2025 The development of NIS refining through the mod- was adopted, which will provide further growth, ernisation of the Oil Refinery in Pančevo and the as well as profitability for shareholders, employees increase in energy and operational efficiency in and the wider community. this segment is one of the NIS’ priorities by 2025. The Pančevo Oil Refinery has already started the construction of the ‘Bottom of the Barrel’ facility The main strategic goals with delayed coking technology, a project worth of NIS are: more than €300 million and one of the largest in- vestments in Serbia in the future period. The op- • To preserve production and resource base eration of new facilities will contribute to increas- growth indicators, ing the depth of refining, while the product structure will be di- • To increase the depth and efficiency of Information on versified and changed in favour refining, the status of the ‘Bottom of the of light products and an increase • To boost the sales of petroleum products Barrel’ project on in the quantity of products that through own sales channels and mod- page 65 meet European quality standards. ernise the retail network, • To diversify the business by building new Sales and Distribution electricity generation capacities, • To optimise operating performance. The strategy identified modernisation of the retail network and an increase in its profitability by grow- ing of branded fuel sales and developing additional Exploration and Production businesses, as well as an increase in the efficiency and volume of wholesale and development in foreign sales markets. In the following period, NIS will de- Most of the investments planned by NIS up to 2025 vote itself to the development and improvement in will be allocated for the exploration and production operating specialised product business lines – avi- segment. In the upcoming period, NIS expects a ation fuels, lubricants and bunker fuels – through slight decline in base oil and gas production com- raising the level of specialised logistics and improv- pared to the previous year, but this will be compen- ing the quality of products and related services. sated for by the existing reservoirs engineering, ge- ological exploration in Serbia, further development of the most profitable foreign concessions, primar- Energy ily in Romania, as well as a steady operational effi- ciency increase. The growth of electricity production and the in- crease in the efficiency of the Energy Block are the main goals of NIS in the energy segment. Key In 2018, we made significant projects in this business segment will be the con- struction of a new combined cycle power plant in progress towards meeting Pančevo, further increasing electricity production from small power plants, development of wind tur- the objectives established by bine generation, with plans for significant increase Strategy 2025. in electricity trade. 2018 Annual Report 37
Operational efficiency programmes in all parts of NIS will continue to be a key source of raising the level of business success in the coming period and will remain one of the main strategic goals in the conditions of a complex business environment. 38 Naziv poglavlja
Success Strategy
A successful 2018 was marked by two important records. Our oil refining output and petroleum products sales reached their 10-year peaks.
Moreover, exports rose by In this year, we also celebrated the
14% 50th and NIS strengthened its position anniversary of the start of on the regional market. production at the Pančevo Oil Refinery, a plant committed to modernisation and improvement of efficiency. 2018 Annual Report 39 40 Risk Management
1.05 Risk Management
Integrated Risk Management System The Company’s risk management objectives Risk is a likely future event that can exert a neg- ative or positive influence on the achievement of are met through the the Company’s objectives at all management levels. following tasks: Risk management is a continuous and systematic business process that serves to support manage- • Establishing a risk management culture at ment decision-making in a risk exposed environ- the Company in order to reach a common ment. understanding of the basic risk management principles and approaches by the manage- The Company’s operations involve certain risks ment and employees; which may significantly affect the fulfilment of set objectives, if realised. The Company acknowledg- • Defining and establishing a systemic ap- es risks and invests sustained efforts to manage proach to identifying and assessing the risks them systematically. Efficient risk management is inherent in the Company’s operations, both central to ensuring the Company’s business con- in general and in specific business areas; tinuity and a well-established risk management • Encouraging the exchange of risk informa- framework constitutes the basis for business deci- tion among the corporate organisational sion-making. units and a joint definition of actions to manage the risks; NIS has defined its risk management objectives and • Providing structured information on risks to has an integrated risk management system (IRMS) the corporate governance bodies. in place. The Company’s objective in the field of risk management is to increase the effectiveness and efficiency of managerial decisions through iden- tification, analysis and assessment of associated risks and to ensure maximum effectiveness and The IRMS is a set of phases, methodologies and in- efficiency of risk management actions during the struments aimed at ensuring the efficiency and ef- implementation of decisions. fectiveness of the risk management process at NIS. 2018 Annual Report 41
IRMS Business Process Furthermore, the integrated management system Flow at NIS (IMS), the organisational structure, standards and other internal regulations, the Code of Corporate The basic principle underpinning this system is Governance and the Code of Business Ethics alto- that the responsibility for managing risks is as- gether form an internal control system providing signed to risk owners; namely owners of business NIS guidance on how to run the business and effec- processes in the Company. Such an approach allows tively manage associated risks. for in all processes of the Company, identifying the areas of responsibility for risk management and At NIS, risks are identified and assessed by analys- monitoring, as well as ensuring that suitable action ing data sources (internal and external databases, plans are prepared in order to manage risks at the KRIs), through interviews, risk sessions or simi- level of business processes or NIS as a whole. lar, and are ranked by level against the Risk Matrix defined based on propensity to risk (Key Company The parent company has set up its Section for Risk Risk, Key Division/Block/Function Risk, Division/ Management System Monitoring to coordinate and Block/Function Risk). Assessment can be carried out continually develop this business process. by means of a quantitative or qualitative method.