yourservices your Issue 10 pennine Summer 2016

TRUST MEMBERSHIP MAGAZINE

Inside this issue Construction CQC Report commences at Single Hospital Service new Maggie’s Annual Public Meeting Staff Awards/Patient’s Choice Award 2016 ‘Medicine for Members’ - Centre Events welcome Sir David Dalton, Chief Executive - Dear Member Letter to members shown to work – we will replicate them across a elcome to our delighted to be working with the new working arrangement very Dear Member, whole hospital. This turns on its head the idea Membership staff at Pennine Acute in helping positively and that the journey of his month marks the start of a new that those in senior managerial positions always WMagazine which to deliver the best outcomes for improvement will continue, journey for all of us. A journey that I know what’s best for patients on a ward, instead covers the latest news and patients. Patient safety and high indeed we expect improvement believe will result in our hospitals and T it recognises and supports the expertise which information about The quality patient care must will be accelerated as a result of community services becoming safer and more continue to be our collective this new partnership with front-line staff have. Pennine Acute Hospitals NHS reliable – and in time, being amongst the best Trust. focus and priority. We view this Royal.” We have already secured a further £9m to in the country. In April 2016, the Trust The recent Care Quality Commission (CQC) invest in improvement and the signs look good appointed Jim Potter as report that rated the Pennine Acute Trust as with the recruitment of 90 nurses, 40 midwives Chairman Sir David Dalton as ‘inadequate’ held up a mirror for us to see what and additional doctors for our critical care units Chief Executive of the Trust, to was happening and reflected what many of our and emergency departments. Our improvement provide leadership and support. journey will then focus on reviewing and resetting As well as taking on the staff had been saying: that there were issues Chairman and Chief Executive relating to staffing pressures, systems which safe staffing levels in our wards and departments. responsibilities at Pennine, they didn’t allow the Trust Board to understand the We will be setting clear nursing standards for will continue with their positions risks experienced on a ward or department, and a each of our wards with regular assessment and at Salford Royal NHS Foundation culture which began to tolerate inappropriate the publication of the results. We will also be Trust. standards or behaviours. Yet, from my five introducing the award winning, nurse-led, Sir David Dalton “The senior Jim Potter Sir David Dalton months in the Trust, I know we have staff who bereavement service; and pursuing new patient Chairman Chief Executive team at Salford Royal and I are care deeply about the service they want to safety initiatives that tackle issues such as provide to their patients. I will work with them, reducing the number of cardiac arrests, and together with the new leadership team, to reducing the harm that patients can experience in steadily make the necessary improvements so hospital such as falls, pressure ulcers and Trust’s Quality Account Report that patients can receive reliable, high quality care, infections. whatever the day of the week and whatever the But these improvements cannot be done in 2015/16 hour of the day. isolation; we are already working with our health The issues identified at Pennine could occur in and social care organisations across Greater he Trust’s Quality Account Report any organisation if allowed to go un-checked. As to support us in our efforts, such as 2015/16 has been published and is

the Chief Executive of Salford Royal, one of only improvements in our emergency and maternity • QUALITY ACCOUNT REPORT 2015-16 REPORT ACCOUNT QUALITY • available on our website and on NHS TRUST NHS HOSPITALS ACUTE PENNINE THE T five Trusts in the country to be rated departments, and this is great evidence of how Choices. our new devolution arrangements are working for Quality Accounts are annual public reports “outstanding” by the CQC, I will listen to staff and from NHS providers about the quality and where appropriate, will deploy Salford’s systems the benefit of patients. standards of services they provide. They are and experience to help support staff in Bury, I am convinced and optimistic that we will required by Government to help NHS Trusts, , Oldham and North Manchester to become stronger as a result of the CQC report. I including providers of hospital services, deliver the high standards of service which are am delighted to have been asked to lead the community health services and mental health desired by all. Pennine Acute Trust on this improvement journey, services, maintain focus and improve the All the evidence shows that staff are best uniting it with colleagues at Salford Royal, and quality of care for patients. The report sets out placed to know what needs to be improved in look forward to reporting the improvements that Quality Account Report 2015-16 the quality priorities for 2016/17 and reflectsTrust Heauarters North anhester ‘Raising the bar on Quality at Pennine’ their ward or department – and so we will our staff will have made in the months ahead. eneral Hosital elaunays Roa on last year’s quality and performance Crusall 5R introduce a system, tried and tested in Salford, measures. It also highlights areas of serviceTel: 0161 62 020 Sir David Dalton which involves staff and supports them to test development and achievements of the Trust. Chief Executive PennineAuteNHS httsyoutubeouser their ideas for improvement and where they are PennineAuteNHSTrust http://www.pat.nhs.uk

Pennine Quality Accounts 2016 cover with spine.indd 1

23/06/2016 11:32 3 2 Care Quality Commission (CQC) Report

he CQC is the independent regulator As part of our plans, the . . . Last rated Last rated Last rated 12 August 2016 12 August 2016 of health and adult social care in Trust has already secured a . . 12 August 2016 The Pennine Acute Hospitals NHS Trust The Pennine Acute Hospitals NHS Trust England. Its role is to ensure that . finance package of £9.2 million T North Manchester General Hospital Fairfield General Hospital health and social care services provide The Pennine Acute Hospitals NHS Trust with our local commissioners people with safe, effective, and regional and national health

compassionate, high-quality care. and social care partners - Overall Inadequate Requires Good Outstanding Overall Inadequate Requires Good Outstanding rating improvement rating improvement Registration with the CQC is effectively a additional money to spend on licence to provide healthcare services. But staffing and service the CQC also monitors and inspects improvements. Are services Are services Requires Overall Safe? Inadequate Safe? Inadequate Requires Good Outstanding The Trust has not waited for improvement providers to make sure that high rating improvement Requires Effective? Requires standards are maintained. the publication of this report to Effective? improvement improvement In February the CQC inspectors visited the put an improvement plan in Caring? Good Caring? Good Requires Responsive? Requires Trust, and inspected our wards, departments place to support staff and Responsive? improvement improvement

Requires and community services, observing care and Are services patients. Our priority is to keep Well led? Inadequate Well led? improvement The Care Quality Commission is the independent regulator of health and social care in England. You can read our The Care Quality Commission is the independent regulator of health and social care in England. You can read our inspection report at www.cqc.org.uk/location/RW602 inspection report at www.cqc.org.uk/location/RW601 talking to patients, their families and staff. our services running safely and We would like to hear about your experience of the care you have received, whether good or bad. We would like to hear about your experience of the care you have received, whether good or bad. Safe? Inadequate Call us on 03000 61 61 61, e-mail [email protected], or go to www.cqc.org.uk/share-your-experience-finder Call us on 03000 61 61 61, e-mail [email protected], or go to www.cqc.org.uk/share-your-experience-finder to ensure patients receive good Find out what we have changed since we received this rating from CQC: Find out what we have changed since we received this rating from CQC: The CQC inspectors organise their . Last rated . Last rated inspections according to “core services.” Requires safe treatment in a timely 12 August 2016 12 August 2016 Effective? improvement . . They inspect each service and assess how manner. A number of measures The Pennine Acute Hospitals NHS Trust The Pennine Acute Hospitals NHS Trust Rochdale Infirmary The Royal Oldham Hospital safe, effective, caring, responsive and Caring? Good have been put in place to well-led it is. support our staff and enhance Requires The CQC report was published in August Responsive? improvement our Emergency Department at Overall Inadequate Requires Good Outstanding Overall Inadequate Requires Good Outstanding and although the team of inspectors found North Manchester General rating improvement rating improvement Well led? Inadequate the Trust provided services that were Good Hospital to ensure the delivery

The Care Quality Commission is the independent regulator of health and social care in England. You can read our Are services for ‘Caring’, overall the Trust was rated inspection report at www.cqc.org.uk/provider/RW6 of high quality, safe and reliable Are services

We would like to hear about your experience of the care you have received, whether good or bad. Safe? Good Safe? Inadequate ‘Inadequate’. Call us on 03000 61 61 61, e-mail [email protected], or go to www.cqc.org.uk/share-your-experience-finder care for our patients. The A&E Although CQC inspectors mostly saw Trust staff Effective? Good Requires Find out what we have changed since we received this rating from CQC: department remains fully open Effective? improvement The CQC inspected all four hospitals and “treating patients in a compassionate and sensitive 24/7 seven days a week for Caring? Good Caring? Good all community services run by the Trust: way” during their visits, they reported concerns about Responsive? Good Requires ambulances and walk-in Responsive? improvement ● Rochdale Infirmary was rated as the systems and procedures that are in place to keep patients who are critically ill or Well led? Good Well led? Inadequate

‘Good’ people safe and free from harm. The Care Quality Commission is the independent regulator of health and social care in England. You can read our need urgent care. inspection report at www.cqc.org.uk/location/RW603 We would like to hear about your experience of the care you have received, whether good or bad. ● The CQC has stopped short of recommending the Call us on 03000 61 61 61, e-mail [email protected], or go to www.cqc.org.uk/share-your-experience-finder Fairfield General Hospital in Bury Work is also already The Care Quality Commission is the independent regulator of health and social care in England. You can read our inspection report at www.cqc.org.uk/location/RW604 Find out what we have changed since we received this rating from CQC: Trust to be placed into special measures. Under the We would like to hear about your experience of the care you have received, whether good or bad. was rated as ‘Requires Improvement’ underway to ensure our Call us on 03000 61 61 61, e-mail [email protected], or go to www.cqc.org.uk/share-your-experience-finder leadership of Sir David Dalton, PAHT’s new ● maternity services are safe and North Manchester General Hospital management team working closely with Salford Royal was rated as ‘Inadequate’ sustainable through the Trust’s has put in place a comprehensive action plan to deliver Maternity Improvement ● Overall ratings for: The Royal Oldham Hospital was improvements. - Community health inpatient services programme and collaborative - Community health services for adults - Community health services for children, young people and families rated ‘Inadequate’ Health and social care organisations across Greater working with colleagues from - End of life care ● All community services run by the Manchester have come together through a new Central Manchester Trust were rated as ‘Good’ across all Improvement Board to help stabilise and offer support University Hospitals NHS CQC domains to some key service areas that are facing pressures due Foundation Trust to support to staffing shortages – namely A&E, maternity and staff at North Manchester ‘Outstanding’ rating given for the Caring children’s services, and critical care services. Under the General Hospital. domain in the community End of Life Service leadership of Sir David Dalton, and with the support of The full inspection report is Outpatients, x-ray and other diagnostic partner organisations across , a available on the CQC website services rated ‘Good’ across all hospital sites range of immediate actions are being put in place. at www.cqc.org.uk

5 4 Trust listens to patients and The Royal Oldham as a relatives with new open hospital specialist hospital he Royal Oldham visiting policy Hospital, along with Manchester Royal role in their care while they are in with their loved one, where T atients, relatives and Infirmary (MRI), Stepping hospital. appropriate, and be actively staff have given the Hill and Salford Royal, thumbs up to extended Open visiting (8am to 8pm) involved in their care during what P has been designated as a implementation (by April implementation of a series of and more flexible visiting allows families easier access to can be a stressful and confusing specialist hospital site to 2017) to support GM standards agreed for A&E, hours at our hospitals. medical staff, and to participate time. specialise in emergency Devolution. Standards of Acute Medicine, and Following a successful trial at in care if the patients and A visitors’ code has been and high risk abdominal care across all hospitals Emergency General Surgery. The Royal Oldham Hospital an families wish to do so. It has developed and is available on the surgery (general surgery) across the region within the This is not just about The open hospital visiting policy opened up channels of wards in the bedside booklets as part of a single service. four single service networks Royal Oldham but raising has been implemented at our communication further between which sets out guidelines that Healthier Together has of linked hospitals will be standards across all of our four main hospital sites. nurses and their patients and visitors will be asked to adhere been identified for early improved through the sites and clinical services The new policy forms part of families. This is particularly to and will cover areas such as the Trust’s aim to make our pertinent in relation to caring for numbers around a patient’s bed, hospitals more carer and patients with dementia. As a preventing the spread of dementia friendly by giving Trust we are busy making our infection and protected relatives, friends and carers the hospitals more dementia friendly mealtimes. Manchester Single Hospital chance to spend more time with and open visiting will give the their loved one at a time that opportunity for the carers of Service Review – Stage two suits them and have an active patients with dementia to remain Report he Single Hospital would deliver significant NMGH services would be Service review was benefits in areas such as transferred into the new Tan independently quality of care, patient Foundation Trust (Project New artworks for Children’s Wards run exercise to explore experience, workforce, 2). The report also sets out he Childrens wards at “We wanted to create a sense and the new artworks are really how Manchester operational efficiency and target timescales for this The Royal Oldham of looking out beyond the walls” help to bring colour and interest hospitals could best research/innovation. It also work: the aim to complete THospital and North explains Rob, “but to keep the into the wards, for patients and address the poor health concluded that the creation Project 1 by April 2017 and Manchester General Hospital sea theme and a sense of calm. staff.” outcomes and of a new organisation, Project 2 within the have benefited from a series Each piece is unique, giving inequalities across the which would take following 12-18 months of wonderful new artworks, individual rooms their own city. responsibility for the full (i.e. April-Oct 2018). designed to improve the identity. The review looked at the range of services currently The opportunity to environments of the spaces. At the Royal Oldham the services provided by provided by CMFT, UHSM improve health outcomes Over a 6 month period artist approach is different, again University Hospital of South and PAT at NMGH, for Manchester residents is and arts co-ordinator Rob Vale tailored to the existing features. Manchester NHS provides the best significant and the creation has worked with staff to devise “Here we have created a huge Foundation Trust (UHSM), opportunity to deliver those of a new, single hospital two collections of bespoke menagerie of animals, all gently North Manchester General benefits. Trust for the City of artworks, designed around the floating by on hot air balloons” Hospital (NMGH) run by The key points of the Manchester will help to needs of the spaces. At North says Rob. The Pennine Acute Stage 2 report; includes the address these and will Manchester, the sea theme of Its a great example of how the Hospitals NHS Trust (PAT), proposal of a two stage provide much better, safer the ward has been built upon, careful inclusion of artwork and Central Manchester process to create a new, and more consistent care with the creation of over 50 within spaces can genuinely University Hospitals NHS single organisation: initially, for the City of Manchester ‘portholes’ - imagined views out improve the care offered” says Foundation Trust (CMFT). UHSM and CMFT would and beyond. through the ocean glimpsing the Rob. “The spaces we are in have The review be brought together to wildlife under the sea. a big impact on how we feel, demonstrated that the create a new Foundation creation of a single hospital Trust (Project 1), then service for Manchester membership news 7 6 ur rut rioritie 2016/2017

Priorities 2016/17 Targets

Save lives Our strategic Assure a year on year reution in stanarise ortality rate to ithin the to 10 o aute Trusts nationally

goals: Meet Care Quality Commission (CQC) requirements elier iroeents ithin tie sales G To roie eellent are to our 1. Pursue quality atients in our hositals an improvement to Reduce harm ounity series Assure saety theroeter target so that at least 5 o atients reeie har ree are ain lie assure safe, G To or ith our artners an reliable and Improve patient experience proin lie loal eole to buil resilient an eonstrate iroeents so that atients oul sustainable loal series or the compassionate reoen as a lae or treatent on NHS atient surey proin te ealt an ounities e sere care ellein o te people G To suort our sta to roie the an counitie best are by eeloing their sills an Drive efficiency & productivity to deliver substantial nurturing their talent financial improvement including cost improvements of tat e ere at least £25m G To suort ‘alues-base’ leaershi hih role oels the behaiours e Reduce spend on agency staff Support development of eet ro eeryone 2. Deliver financial Improve staff engagement score Local Care Organisations in Oldham, Use NHS sta surey sta engageent sore an riens Bury, Rochdale and Manchester G To ahiee high reliability an high plan to assure an aily test to eonstrate iroeent so that the Trust esribe the Trust’s ontribution to iroeents in erorane aross all o our series is reoene as a lae to or loality lans Agree at least one ey ai er loality ith sustainability staeholers G Improve staff contribution to goals & values To elier strong routiity hih ill assure Progress Single Hospital Service in Manchester Ileent the ne sta ontribution assessent raeor to inanial sustainability eelo an ileent an ation lan or North anhester ensure that sta reeie an eetie an uality araisal eneral Hosital to or art o a Single Hosital Serie or the City o anhester an assure sae an eetie series are suorte at Reduce staff sickness absence to 4.6% Olha ury an Rohale Heywood, Middleton Ileent Healthy Hay Here Infections and Rochdale orore lan Improve the Urgent Care Service at North Manchester in line with C.Diff = <55 cases 3. Support our Care Quality Commission (CQC) and NHS Improvement requirements MRSA = 0 cases Bury Ileent urgent are iroeent lan elier on AE hour stanar in line Set targets or eah site staff to deliver high ith streth traetory to ahiee aboe

performance & Assure developments of high acuity services at The Royal Oldham as part of Achieve Access improvement Healthier Together standards: Ileent Healthier Together stanars or general surgery by Aril 201 • AE hour stanar

Improve services through ‘standardisation at scale’ in • Reerral To Treatent RTT 1 ee stanar association with Salford Royal NHS Foundation Trust • Caner 62 ay stanar • iagnostis 6 ee stanar • elier enosoy iroeent lan 4. Improve care and services through integration and collaboration Oldham 5. Demonstrate compliance with North Manchester mandatory standards

9 @pennineacutenhs 8 www.pat.nhs.uk your services North Manchester General Hospital The Royal Oldham Hospital your services Children Takeover Challenge at Construction commences at new North Manchester General Hospital ‘Maggies Oldham’ Cancer Centre uilding work for the celebrate this n February, children from new Maggies Centre in milestone. Pike Fold Community Bthe grounds of The Maggie’s IPrimary School, North Royal Oldham Hospital has Oldham has Manchester took over the officially started which will be been designed children’s departments at named ‘Maggie’s Oldham, The by acclaimed North Manchester General Sir Norman Stoller Centre’. To architects and Hospital as part of the mark the occasion, Maggie’s has been Children’s Commissioner’s Chief Executive, Prof Matt developed by Takeover Challenge. Makin, the Trust Executive Maggie’s The purpose of the event is Medical Director, the Leader working in support, including psychological for young people to take over and Chief Executive of Oldham partnership with the Trust to support, benefits advice, organisations for the day and Council, Oldham’s Mayor and enhance the cancer care and nutrition workshops, relaxation learn about the world of work. Mayoress, and Norman support already on offer. Once and stress management, art Every young person has the right Stoller, with fellow Trustees, open, Maggie’s Oldham will give therapy, tai chi and yoga. The to have a say in the decisions were on site for a formal our patients and visitors access centre is due to open in summer that affect them, and Takeover breaking turf event to to Maggie’s programme of 2017. Challenge encourages them to exercise that right. The children, Mohammed, Fairfield General Hospital your services Molly, Chelsea, Callum, Jessica, Joshua, Alyesha and Erin, aged the Trust to make future with one of the Trust’s between 8 and 11 years, started organisational changes which Consultant Paediatricians the day with a hand-washing will improve a child’s experience seeking how things might be Thank-you to retiring volunteers session using the 7-steps of coming into hospital to improved for children and young wo ladies who have given over 20 years of technique and the ultra-glow receive treatment. people within his department. dedication to Fairfield General Hospital hand-wash machine, which the The children were In June, the children were have retired from their volunteering roles. children thoroughly enjoyed. accompanied by Dianne Cook, invited back to the hospital to T Lead Advanced Paediatric Nurse speak to the Executive Directors Eighty-year-old Eveline Gerrard and 72-year-old They were dressed in ‘white Carole Mayor started volunteering together after doctors coats’ and personal Trust Practitioner (A&E) Angela of the Trust Board to relay their Greenwood, Trust Membership findings and to ask if their they had both retired, and over the years spent identification badges whilst together, became good friends. They have walking around several children’s Manager, Joanne McAllister, suggestions and ideas would be Volunteer Co-ordinator, School implemented and whether volunteered together on meals on wheels, the departments in the hospital blood donor clinic, the hospital shop and eventually including the Accident and Nurse Lisa Briggs and the funding would be available. individual play specialists on the The Executive Team agreed to they resided at the main reception desk at Fairfield. Emergency Department, Both ladies were thanked for their service and Children’s Out-patient departments. look into some of the ideas During the walk-round the including; a blog on our website, presented with flowers by Joanne McAllister, Department and the children’s volunteer co-ordinator and Fiona Hogg, main ward. During the visit the children spoke with other wi-fi/i-pads, more colourful children and young people about artwork, outdoor play areas, entrance reception volunteers’ supervisor. Joanne children carried out said: “I would like to thank both ladies for environmental assessments of their experiences and found out wipe-boards at bedsides for their opinions of the children to express how they are volunteering and supporting Pennine Acute NHS each area based on: How Trust, also for all their dedication and support that welcoming it is? How safe it is? departments and the hospital. feeling and a radio channel/ They had the opportunity to broadcast. they have given at the Fairfield reception.” Fiona Are the staff caring & involving? said: “I have known both ladies for over 15 years, Is the area calm & organised?. have an open question and answering session they are a bundle of fun and will be greatly missed These assessments will enable by all at Fairfield.”

11 10 12 your services I neighbourhood teams staff aspartofnewmulti-disciplinary welcomes over200communitycare New Rochdale“ProviderPartnership” Communities). Initiative, andVIC (Veterans in Council, Rochdale Housing Link4life, RochdaleBorough Manchester CarersTrust, Care ServicesLtd,Greater Rochdale DoctorsonCall),GP Rochdale, BARDOC(Buryand organisations includingAgeUK partnership withlocal work aspartofaunique and communityserviceswill within ourdivisionofintegrated community nursingservice.Staff the out-of-hoursadult pulmonary rehabilitation. discharge servicesand services, strokeearlysupported amputee services,epilepsy neurological-rehabilitation, (health promotion)services, room services,expertpatient services foradults,treatment community nursingandtherapy and careteamswillprovide Group (CCG). Rochdale ClinicalCommissioning Heywood, Middletonand commissioned bythelocalNHS Rochdale borough. for and socialcareservice a brandnewintegratedhealth Hospitals NHSTrust of aspart work forThePennineAcute backgrounds transferredto The teams will also provide The teamswillalsoprovide The newcommunityhealth The newserviceshavebeen from a variety of from avarietyof community basedcarestaff n May2016,over200 quality of care is delivered to the quality ofcareisdeliveredtothe which willensurethatthehighest the transformationprogramme directly withstaffandtobegin particularly keentobeginworking Rochdale andourpartners,are management teamhereat partnership, said: and fortheHMRprovider Director atRochdaleInfirmary “Our staff and senior “Our staffandsenior Dr ShonaMcCallum,Clinical • • • • • • • including: hospital services Rochdale Infirmaryprovidesawiderangeof Unit Programmed Investigation services treatments andoutpatient Centre –daycaseplanned Pennine Rheumatology services diagnostic endoscopy Endoscopy Unit–providing operations andpreocedures wide rangeofdaycase Day surgery–providinga living withdementia unwell patientswhoarealso dementia unitformedically Oasis Unit–specialist medically unwellpatients – 16inpatientbedsfor Clinical AssessmentUnit 24/7 injury/minor illnessunitopen Urgent CareCentre–minor communities weserve.” will benefitlocalpeopleandthe community basedservicesthat integrate servicesandprovide organisations tosuccessfully and localcarecommunity working betweenthelocalNHS towards greaterjoined-up This issuchaspositivestep Rochdale boroughcommunity. Rochdale Infirmary • • Pharmacy • Dietetics • Orthotics • • • • • • • • • • • X-ray Two Cafes Podiatry service Physiotherapy service services case surgeryandoutpatient Specialist EyeUnit–day rehabilitation enhanced nursingcareand Unit –24roomsproviding Enhanced IntermediateCare elderly andrespiratoryclinics example fracture,careofthe Outpatient clinics-for Early pregnancyunit Antenatal services Blood testing CT scanner MR scanner forward to meeting and working with the forward tomeetingandworkingwiththe dementia. patients knownorsuspectedtobelivingwith admission andtimelysafedischargeof need. Theaimistoensureappropriate comprehensive assessmentsofpatient support staffinundertakingholisticand partner organisationstoprovideadviceand Dementia Strategy, workingwithallstaffand leading onthedeliveryofTrust’s her workarounddementia. Janice hasalsowonnationalawardsfor and thosewithcognitiveimpairment, experience inworkingwitholderpeople Clinical ResearchSiteoftheYear’ award Research Team winsPharmaTimes ‘NHS J New dementianurse consultant appointed T opportunity for our R&D service to opportunity forour R&Dserviceto Hospitals NHSTrust said: & DevelopmentatThePennineAcute academic researchersfromallover theglobe. the talentandpassionofindustry designed tochallenge,recogniseandreward Researcher oftheYear competitionis Trust. Director ofResearchandDevelopmentatthe Oldham Hospital,andDrSteveWoby, Senior ResearchNurse,basedatTheRoyal winning teamwasmadeupofSimonKaye, teams fromacrosstheUKandTrust’s Researcher oftheYear awards. Pharma Times InternationalClinical Clinical ResearchSite’awardatthisyear’s “This competition provided a unique “This competitionprovidedaunique Dr. SteveWoby Ph.D,DirectorofResearch The annualInternationalClinical This awardcategorywasopentoallNHS Janice said: “I am particularly looking Janice said:“Iamparticularlylooking The keyfunctionsofthepostinclude Consultant. With over 20 years’ Consultant. Withover20years’ as ournewDementiaNurse anice McGroryhasbeenappointed international award the ‘NHS international awardthe‘NHS Trust haswonaprestigious he ClinicalResearchTeam atthe for staffaswell.” benefits notonlytothepatientandcarer, but people withdementia,thereareobvious but bytakingnewapproachestocaringfor changing orchallengingcultureandbeliefs, developing dementiacare. the GreaterManchesterapproachto Dementia United- working with looking forwardto carers. Iamalso dementia andtheir people livingwith experience ofcarefor staff toimprovethe collaborating with hospital sitesand teams acrossthefour clinical research. highlighting ourexcellenceinthefieldof and anindependentstampofendorsement, site oftheyearisafantasticachievement environment. To benamedNHSresearch against ourpeersinaninternationallearning benchmark itscompetenciesandskills “Improving dementia care often includes “Improving dementiacareoftenincludes

13 making the headlines Dates for your diary All sessions are free and open to all members, but we do ask that you reserve your place by emailing Angela Greenwood, Membership Manager [email protected] or calling Angela on 01706 517302. Please let us know if you have any special requirements.

Date Time Event Venue

6.10.16 5 pm Annual Public Meeting & Trust Expo Queen Elizabeth II Hall, West Street, Oldham, OL1 1NL

10.11.16 2 – 3 pm Rheumatology Talk – Dr Vinodh Devakumar Education Centre, Fairfield General Hospital

28.11.16 2 – 4 pm Pathology talk & tour – Sarah Ramsden & Pathology Department The Royal Anna Weir Oldham Hospital

5.12.16 2 – 3 pm Organ Donation/Transplant talk – Keely Hart, Post-Graduate Centre, North Manchester Specialist Nurse Organ Donation General Hospital

he Trust is seeking • completing an online form on the Trust nominations from our website at www.pat.nhs.uk, 20.12.16 2 – 3 pm Mortuary ’virtual’ talk and Tour – Amanda Pathology Seminar Room, The Royal patients, their relatives and Eckersley & Michelle Hoyle Oldham Hospital T • by sending an email with your our members for our Pennine nomination and the reasons for it to Patients’ Choice Award, as part of Jan 2017 tbc Wolstenholme Unit (talk & tour) Wolstenholme Ward, Rochdale Infirmary [email protected] our annual Staff Awards. This is your chance to recognise our staff • or by calling 01706 517302 and our and to say ‘thank you’ for the membership manager will note the outstanding care and treatment details. given to either yourself, a relative or close friend. You can nominate a • follow our staff awards on Twitter member of staff, clinical team, ward @Pennineacutenhs #PAHTStaffAwards Annual Public or department by: Membership Meeting – 6 October All nominations must be submitted by Monday 17 October 2016. The winner events he Trust’s Annual Public Meeting (APM) will be announced at the Staff Awards ceremony on 18 November 2016. Staff ur ‘Medicine for Members’ and Trust Expo will be held on Thursday 6 awards are fully paid for and supported by a number of external companies and events have continued with TOctober at the Queen Elizabeth II Hall, suppliers. Otalks including; Stroke, Falls, West Street, Oldham, OL1 1NL. Bowel Cancer, Head & Neck Cancer and The Expo will be open from 5.00 pm to 6.00 pm, Infectious Diseases. where we will showcase a range of services and In June we held a Careers & Trust achievements. The formal APM will start at Volunteering open day, for the general 6.00 pm to review the year 2015/16, receive the public and students from local schools and Annual Report and Quality Accounts and to look New Trust Volunteers’ Service colleges. Angela Greenwood, membership forward to the coming year. Staff, the public and our n 1st June 2016, the Trust launched the new Volunteers’ Service across the four manager said “the event provided people trust members are welcome and invited to attend. hospital localities and community services. Volunteers play an important role in our with the opportunity to speak to Pennine Refreshments will be served from 5.00 pm. OTrust by providing non-clinical support to our healthcare professionals on our hospital Acute staff and volunteers about the wards and departments. Anyone over the age of 16 years can be a volunteer. various volunteering, apprenticeships, Volunteers come from all walks of life and represent the diversity of the local communities we work experience and career opportunities serve. available across the Trust. If you, or you know someone who may be interested in becoming a volunteer, please contact Joanne McAllister, Volunteer Service Manager, 0161 604 5892, email [email protected]

15 14 As a Foundation Trust member you can now follow Find us on the Trust and our news and events on Twitter YouTube @pennineacutenhs

Your opinion matters HE Trust welcomes feedback from members and there are a number of different ways in Twhich you can contact us to give us your views.

Your feedback is important to us – Let us know if you would like us to arrange a talk or tour on a specific area that is of interest to you, by calling 01706 517302 or emailing [email protected]

Stay in touch and up to date – Have your details changed? Have you moved or changed your email address? If so, please inform the FT membership office so that we can ensure we address any correspondence correctly.

Send us your email address? – Please send us your email address, so that we can send future communications, including this newsletter, to you electronically.

NHS Discounts - Health Service Discounts - Members can register with Health Service Discounts to receive offers and rewards on top brand goods and services, including on gas and electricity, as well as at retailers such as Sainsburys, Debenhams, Currys, and Apple. Go to www.healthservicediscounts.com to register free and select the foundation trust member option.

Switchboard – 0161 624 0420 Useful Volunteers Co-ordinator – 0161 604 5892 contacts Trust Charity – 0161 918 4497 or [email protected] Foundation Trust Membership Office – 01706 517302 or email [email protected]