IBM Good Tech: IBM 109 Arvind
IBM
IBM 1 Arvind Krishna IBM good tech IBM IBM
• IBM 2019 BM 87% IBM IBM IT
2 • IBM IBM IBM IT P-TECH 220 600 200 24 150,000
• IBM IBM Policy Lab Ethisphere Institute IBM 2019 1 2
• IBM 2019 IBM 47% Climate Leadership Council
IBM 10 CEO
Arvind Krishna
IBM
3 Emb(race) IBM IBM
2020 6 IBM CEO IBM
IBM 7 20 4 (National Urban League NAACP egal Defense and Education Fund Leadership Conference Education Fund Black Lives Matter Network) BM
IBM ) IBM IBM AI AI
P-TECH 220 IBM P-TECH IBM IT IBM IBM 2017 500 Pell Grant IBM Pell Grant
4 IBM IBM ibm.com/ impact/covid-19
IBM Call for Code 2020 IBM 8 IBM
IBM Watson® Assistant World Community Grid® Watson Assistant 10 90
MIT-IBM Watson AI AI IBM Research® IBM Watson Insights for Medical AI Literature COVID-19 Navigator AI
5
2019 2020 2019 Business for Social Responsibility Global IBM Reporting Initiative Standards Sustainability Accounting Standards Board Financial Stability Board Task Force on Climate-related Financial Disclosures IBM United Nations Sustainable Development Goals GRI Standard IBM GRI IBM.org. 2019 2019 IBM Annual Report 2019 IBM
6 IBM IBM put smart to work for good IBM #GoodTechIBM
IBM • IBM Responsible Business Alliance (RBA) RBA — IBM
— IBM • 2019 IBM Climate Leadership Council
— • IBM IBM The Weather Company Forecast: Change The Nature Conservancy 2019 IBM Service IBM CSR Corps The Nature Conservancy ESG ESG • IBM 2019 7 SkillsBuild® NGO IBM (New Collar) IBM 22 1 9 • NGO • 2019 8 IBM 180 IBM AI IBM Cloud® Business Roundtable Statement on the Purpose of a Corporation IBM 2019 93,000 • P-TECH 21 2011 IBM 2019 P-TECH 24 220 2 150,000 600
7 IBM
AI
8 IBM IBM (CISO) CISO IBM Enterprise and Technology Security IBM
IBM IBM Enterprise and IBM IT IT Technology Security CISO (NIST) ISO) IBM Service Organization Control 1 SOC 2 Sarbanes- IBM Oxley Act Federal Risk and Authorization Management Program Health Insurance Portability Accountability Act (HIPAA) IBM IBM IBM IBM Security and Privacy IBM by Design@IBM IBM IBM IBM IBM IBM CISO
9 IBM DNA IBM
IBM 2019 50 IBM IBM 100% 26 BCG BCG BCG IBM IBM 2019 2 8 IBM IBM BCG IBM Trust and 2010 Compliance 2019 IBM Trust and Compliance 3 3 IBM IBM IBM Trust and Compliance IBM IBM 2019 IBM IBM 3 2 IBM IBM IBM 100 IBM (Chief Global Business Partner Leadership 2019 IBM Conference (PartnerWorld®) 7 28
10 IBM IBM
IBM IBM (Political Action Committee) Ethisphere Institute 2020 132 IBM IBM IBM Best Shareholder Engagement Corporate Secretary Best Shareholder Engagement IBM 2019 IBM
2020 IBM Policy Lab
IBM Web
Center for Political Accountability Transparency International UK
11 2019 2020 IBM IBM IBM Web 2019 2020 IBM
AI 5G IBM AI IBM Policy Lab AI 3 AI IBM Policy Lab 21 IBM 2 21 2020 1 Version 1.0 Privacy IBM Framework IBM THINKPolicy THINKPolicy
(HEA)
IBM HEA LGBT+ Pell Grants THINKPolicy THINKPolicy
5G IBM 10 IBM 5G IBM Policy Lab IBM
12 IBM 2019 IBM IBM
2020 Ginni Rometty 2020 10 AI IBM 10 AI AI IBM IBM AI IBM AI 2000 AI 2005 1 IBM EU Data Protection Code of Conduct for Cloud Service Providers EU EU-US Privacy Shield APEC IBM AI Cross- Border Privacy Rules (APEC AI 2020 1 IBM Policy Lab AI 2018 2020 2 IBM AI AI Rome Call for AI Ethics AI 2 1 2019 IBM IBM Privacy@IBM 2018 EU 2019 IBM IBM IBM IBM IBM
13 AI 21
AI
IBM AI IBM Rome Call for AI Ethics (AI Notre Dame-IBM Technology Ethics Lab - IBM Points of View on Facial Recognition and the Precision Regulation of AI AI AI Explainability 360 Toolkit EU Guidelines for IBM Rome Call for AI Ethics (AI Trustworthy AI AI
AI IBM IBM AI AI AI IBM IBM AI IBM IBM IBM
AI IBM
14 Joel Mangan P-TECH
IBM IBM IBM
IBM
15 IBM 2019 IBM
IBM IBM IBM 2 IBM 4 America’s Safest Companies EHS Today 2019 1 IBM Workplace Health Achievement Award IBM IBM IBM IBM IBM Ask Health Safety 24 IBM
IBM 95% IBM VPN IBM IBM Leading in Challenging Times
16 IBM IBM IBM IBM 1 2019 10 10 BM IBM Be Resilien IBM IBM IBM IBM Health & Safety Management System HSMS IBM Leadership Live
Health and Safety Management System
1999 IBM Health and Safety Management System IBM
2019 IBM HSMS ISO 45001:2018 IBM 3 1 2 3
17 IBM 2
2 10
Floriana Ferrara IBM Webex Cisco IBM 3 5
150
IBM Carmen Torres Villarreal 4 600 150 4,000 IBM 250,000
Ferrara
2016 Ivana Mangione Ivana Mangione IBM 2020 IBM 24 IBM Watson Discovery Ivana Ivana IBM IBM
18 IBM IBM IBM
IBM Your Learning Watson™ AI IBM $4 5200 2019 IBM Your Learning Boost 2019 IBM 24 365 IBM 2,900 Your Learning Credly 2019 IBM IBM 1 77 2019 IBM IBM 473,000 2019 IBM IBM 1 2019 2018 20% 77
Positive Leadership Edge IBM 2018 2019 IBM 75% 28,000 IBM IBM 92%
2019 IBM 85% 6 10
Your Learning AI IBM IBM
19 IBM
D I 1899 IBM 1935 20 IBM Thomas J. Watson No. 4 10 1984 2002 2005
IBM IBM IBM IBM 50 20 12
IBM 2019 NYC IBM IBM IBM 15% IBM IBM
20 IBM IBM IBM
IBM
2018 IBM 100% IBM 2019 IBM Human Rights Campaign Corporate Equality Index 100% IBM CEO 6,000 IBM 2 LGBT+ IBM IBM IBM
IBM D&I AI IBM AI
IBM
• Pathways to Technical Leadership • Elevate and Building Relationships and Influence
21 SOAR Initiative IBM Hispanics@IBM Influence IBM Black, Hispanic, and Native American
IBM
IBM IBM IBM Working Mother 10 IBM 34 IBM LGBT+ Ally Championship Badge 2019 IBM IBM
IBM Business Resource Groups 50,000 IBM HBCUs (Historically Black Colleges and Universities) 250 BRGs LinkedIn HBCUs IBM Global Women LGBT+, People with Diverse Abilities Executive Council Black, Executive Council IBM IBM
2019 IBM 700 300 IBM IBM 1,400 IBM 2019 IBM 1 25% 51%
22 IBM 2019 IBM 2019 6 IBM IBM
IBM Human Rights Campaign IBM 2019 Best Place to Work for LGBTQ Equality Corporate Equality Index 16 100% IBM HBCUs (Historically Black Colleges and Universities IBM 2019 4 LinkedIn HBCUs 2019 IBM 34 10 IBM (Guiding Principles on Business and IBM D&I 2019 Human Rights (Declaration on Fundamental Principles and Rights at Work) (Universal Declaration of Human Rights) IBM IBM (ibm.org/responsibility/policies) IBM IBM
• IBM LGBT+ 2017 IBM 2019 IBM Ginni Rometty (Equality Act) IBM LGBT+ Be Equal IBM 2019 • 2017 IBM Be Equal (Deferred Action for Childhood Arrivals) (DACA) IBM DACA IBM IBM
• 2020 6 BM IBM CEO Arvind Krishna IBM
23 IBM Institute for Business Value 2019 IBM 61 (Women, Leadership, and the Priority Paradox) 3 2019 Be Equal IBM 2019 IBM 87% IBM Be Equal 2019 IBM Be Equal +3 IBM +2 IBM IBM +4 IBM +2 IBM IBM 2017 2019 IBM 2 2017 1.3% IBM 2019 IBM IBM 41.8% 36% IBM 2017 IBM 350,000 IBM 4.5 1 IBM AI IBM IBM IBM IBM Your Learning Watson™ AI IBM BM 2019 IBM Your Learning Boost IBM 24 365 BM 2019 IBM 2019 IBM IBM 77 IBM IBM IBM 2019 IBM 6,000 IBM 5,000 150,000
24
Emb(race)
IBM P-TECH
IBM
IBM
26 IBM (New Collar)
220 P-TECH STEM 24 P-TECH P-TECH 150,000 P-TECH P-TECH 7,000 SkillsBuild 2019 P-TECH 9 24 2 220 77 200 P-TECH 2011 IBM
600 2019 Planet P-TECH 10,000+ 20 350 P-TECH IBM Academic Initiative 2020 Open P-TECH P-TECH Insight into Diversity 2019 Inspiring Programs in STEM Award ptech.org open.ptech.org
IBM IT IBM IBM 2019 500 IBM Tech Re-Entry 1 1 IBM IBM 2019 Consumer Technology Association Apprenticeship Coalition
27 SkillsBuild
SkillsBuild • IBM Academic Initiative SkillsBuild IBM IBM IBM Cloud NGO 2019 1,200 10,000 1 1 2019 2018 9 22 75,000 200,000 7,000 ibm.com/academic 2020 skillsbuild.org • IBM Skills Academy 8 AI COVID-19 IBM IBM AI Education IBM Skills Academy 100% AI AI 2019 skills-academy.mylearnerportal.com mindSpark Learning • IBM University Awards 21 9 IBM mymindsparklearning.org ibm.com/university/awards
Veterans Employment Initiative IBM Academic Ambassador ibm.com/university IBM Veterans Employment Initiative NPO IBM 700 IBM IBM Watson Candidate Assistant 2020 Veterans Employment Initiative ibm.org/initiatives/veterans
IBM Global University Programs
IBM Global University Programs AI STEM for Girls 3
28 IBM IBM
IBM 1 IBM Service Corps IBM Service Corps 30 IBM IBM Service Corps 2019 IBM Service Corps 61% (475 2008 IBM Service Corps 40 62 4,000 1,500 1 ibm.org/ initiatives/ibm-service-corps
2019 IBM Service Corps The Nature Conservancy TNC TNC The Weather Company 40% (314 Forecast: Change IBM TNC IBM TNC
IBM Volunteers 4200 92 IBM IBM Volunteers® 120 IBM IBM IBM 60 Activity Kit
29 IBM Service Corps
2019 IBM World Community Grid IBM World Community Grid Android AI 770,000 ibm.org/initiatives/ibm-volunteers 450 200 World Community Grid 50 30 HIV/AIDS IBM AI NGO 2019 World Community Grid 95% Africa 1500 Rainfall Project 2020 COVID-19 4030 worldcommunitygrid.org 20 300,000 European Data Science Awards Innovative Use of AI for Social Impact
30 Giving back, with science
AI Explainability 360 AI IBM Watson Health® 1 AI IBM AI
2019 IBM Research AI Explainability 360 1 AI AI CityLink Center AI IBM Research
Science for Social Good IBM Science for Social Good AI 2016 IBM Research Cures Within Reach for Cancer 28 47 2019 4
31 IBM
Allied Against Cancer
IBM AI 2040 160 IBM Research 2019 IBM Allied Against Cancer Clinton Health Access Initiative 13 African Cancer Coalition IBM IBM AI Cancer Guidelines Navigator IBM IBM 4 IBM AI ChemoSafe alliedagainstcancer.org 1 1 T1D 160 T1D IBM Research JDRF 22,000 T1D T1D T1D T1D T1D IBM Research
IBM 2015 CHDI 2019 IBM CHDI
32 IBM
IBM 2019 5 United Way Worldwide IBM Cognitive Automated Response Learning Assistant Day One Disaster Relief Good360 IBM Operations Risk Insights With Watson 19 IBM
IBM 2019 IBM 2019 Call for Code Prometeo IBM 2019 6 IBM 190
Call for Code IBM 3000 5 IBM IBM (IoT) 2018 2019 165 180,000 2019 2019 AI Prometeo developer. ibm.com
33 IBM STEM
STEM
IBM 1 STEM for Girls India STEM 3 10 20 STEM 2019 10 600 7 8 TEM
STEM for Girls Manoj Balachandran IBM CSR IBM STEM Sandip Patel IBM STEM
STEM for Girls India 8 9 IBM
34 IBM
IBM
IBM 30 2019
35 IBM EMS 30
IBM EMS 11
1997 IBM (ISO) 14001 EMS IBM 2011 6 ISO ISO 50001 IBM 1 01 EMS
02
03 IBM 04
05 EMS 06 IBM Financial Stability Board Task 07 Force on Climate-related Financial Disclosures 08 IBM
09 IBM Directors and Corporate Governance Committee 10 IBM 11 (CO2)
36 IBM CO 2 IBM
IBM 3%
• 2025 IBM 55% IBM IBM
• IBM CO 2005 2 2025 40%
CO 2 IBM CO 2 IBM IBM
IBM 1973 1992 ENERGY STAR 1994 CO 2 26 2000 Climate Savers Program CO 2 2007 IBM 2015 2017
2019 Climate Leadership Council
37 IBM CO 2 2019 2018 2.5% 450 5,000,000 2016 IBM 4,500,000
4,000,000 3.2% 3% 3,500,000 IBM 1,660 230 136,000 MWh 3,000,000 47,000 CO 1,440 2 2015 2016 2017 2018 2019 1
IBM Smarter Buildings IBM (IoT) IBM 2019 190 2,500 3% 5% IBM 25 8% 2019 IBM 11,000 MWh 80 10%
2019 IBM 59% (81,000 MWh) 910 15% 59% IT
1990 2019 IBM 770 MWh 450 CO 52 2 59% 8% CO 6 4,600 2 15% 3%
10% 5%
38 IBM
50%
40%
30%
20%
10% 0% 2019 IBM 18% IBM 47% 2001 2004 2007 2010 2013 2016 2019 (1,790,000 MWh) 2025 55% IBM 25% (948,000 MWh) 287,000 CO 2 1 4 8 22% (842,000 MWh)
IBM IBM 2005 IBM CO IBM 2 2015 2016 2017 2018 2019
0% -5% 4 6 -10%
-15% CO 2 -20% 2018 2019 IBM CO 11.1% 2 -25% -22.6% 1,222,000 2019 CO 2005 2 39.7% 2025 40% -30% IBM -29.2% -30.1% -35% -32.2% CO 2 -40% -39.7% IBM Web -45%
2025 40%
Goal: 40% reductio n by
39 1990 2019 IBM 770 MWh 450 CO2 6 4,600 1991 IBM
IBM 1 IBM 1989 1 IBM 2019 IBM IBM IBM z15™ z15 IBM z14® 20 30% 1 3% 31% IBM IBM 2019 POWER9™ 20,800 POWER8® 30 60% 95% Standard Performance Evaluation Corporation (SPEC) 0.8% (SERT) Web IBM 1995 IBM 1992 ENERGY STAR 108 23 8 2019 IBM 3 POWER9 11 ENERGY STAR IBM IBM IBM Web
IBM z15 z14 20 30%
41
88.8% IBM IBM 2016 IBM 2019 2018 2%
IBM IBM (1) (2) (3) (4) (5) (6)
2019 IBM 35,700 88.8% 75%
20 15 IBM 77 19.5
42
Yara 115 IBM Watson Studio IBM PAIRS The Weather Company IBM Services®
AI
IBM Research Enveritas IBM AgroPad AgroPad AI IBM Cloud IBM Research
2 1 IBM Research-Africa Ramotswa Yara IBM Open Data Exchange IBM Research
43
IBM Research- Europe AI IBM Fearghal O’Donncha AI IoT IBM Research
44 IBM GRAF
IBM Global High-Resolution Atmospheric Forecasting System ibm.com
The Weather Company IBM GRAF (Global High- 40% IBM Resolution Atmospheric Forecasting System) Research–Australia Building Energy Analytics for Cooling and 3km Heating (BEACH) The Weather Company
BEACH AI The Weather Company HVAC (Heating IBM Research–Australia Ventilation Air Conditioning Selectronic Relectrify BEACH 15% IBM Research IBM Research AI The Weather Company AI
45 IBM
2019 12 IBM Research 3 IBM Research Sidus IBM Research Almaden Research Center IBM Research Battery Lab
Young-hye Na IBM Research
5 80%
IBM Research
Advanced Energy Storage Program Young-hye Na IBM
Na 2007 IBM IBM Research
46 IBM (2019 1 2 251
47 50
2019 IBM 2004 2019 IBM 100 1 2 (Responsible Business Alliance) 251 IBM RBA (Code of Conduct) 3 RBA 12 150 IBM RBA RBA IBM Supply 56 Chain Social Responsibility 8 RBA 113 Responsible Minerals Initiative 1
2010 IBM 7 IBM 1 2019 1,550 45% 22%
28% 5% RBA
IBM Web
48
RBA 2019 IBM RBA RBA IBM RBA IBM
2019 IBM IBM 6 Centro de Reflexión y Acción Laboral 37
208 IBM 2019 IBM 100 60% 68% Global Reporting Initiative 100 25% 83% 2% 15%
Production and Logistics Procurement Services and General Procurement IBM 50
49 IBM IBM IBM
IBM IBM 2019 20 300 IBM IBM IBM IBM LGBT HUBZone IBM 2003 175
IBM 13.5 1 5,900 • IBM 2 2,900 4,500 IBM IBM 1 8,800 • IBM BM IBM 200
2019 IBM 25 IBM 2019 14 6 2,100 IBM 2000 10 2008 20
50 IBM IBM
RBA 2019 IBM 50 RBA IBM 2004 IBM 2,078
IBM 2019 RBA Corrective Action Plan (CAP) 50 IBM Supply Chain Social Responsibility IBM 6%
9% 33% IBM CAP 2019 IBM 47 21% CAP 47 12 34% 86% 85% 10 30% 26% RBA 33% 6% IBM Global Procurement 30% 9% IBM BM 21% (CPO)
51 2019 50 2019 RBA 10
(H&S) (Lab) (H&S) (Lab) (Lab) (H&S) (Mgt) (Lab) (Eth) (Mgt)
0% 2% 4% 6% 8% 10% 12% 14% 16%
2019 2019 47 RBA
(Lab)
(H&S) (H&S)
(Lab)
(Lab)
(H&S)
(Mgt)
(Mgt)
(Mgt)
(H&S)
0% 2% 4% 6% 8% 10% 12% 14% 16%
2019 100% RBA
(H&S) (Env) (H&S) (Mgt) (H&S) (H&S) (Env) (Eth) (Mgt) (Eth) (Lab) (Eth)
52 IBM IBM
2013 2019 3TG 2019 IBM Responsible Minerals Policy IBM Conflict Minerals Standard Organisation 400 for Economic Co-operation and Development Due Diligence Guidance for Responsible Mineral Supply Chains 3 300 Conflict-Affected and High-Risk Areas II 200 IBM Responsible Minerals Policy 2019 Conflict Minerals Report IBM Responsible Minerals 100 Web 0 2019 2013 2014 2015 2016 2017 2018 2019 (SOR) SOR IBM 3TG SOR SOR 100% IBM Responsible Minerals Policy RMI SOR RMAP LBMA RJC CoC Ti-CMC SOR IBM Responsible Minerals 100% 2020 IBM Responsible Minerals IBM 2019 IBM Conflict Minerals Report IBM 2019 IBM 2020 RMI
Responsible Sourcing Blockchain Network (RSBN) IBM RCS Global RSBN 2020 RSBN 3TG
53 IBM Blockchain IBM
IBM 2020 4 Rapid Supplier Connect 8 EcoVadis CEO Pierre-Francois Thaler Dun & CSR Bradstreet Project N95 IBM TYS Anheuser-Busch InBev Cisco GlaxoSmithKline Lenovo Nokia Schneider Electric Northwell Health Vodafone Dun & Bradstreet EcoVadis 200 The Worldwide Supply RapidRatings Chain Federation
IBM Rapid Supplier Connect
Phyllis McCready
trustyoursupplier.com/rapid-supplier-connect
Rapid Supplier Connect 2019 8 Trust Your Supplier IBM Chainyard TYS
54 IBM IBM IBM
55 IBM ESG
IBM IBM ESG 2 ESG
• The Corporate Responsibility Executive Steering Committee IBM Corporate Social Responsibility IBM
• The Corporate Responsibility Working Group IBM IBM 1 Corporate Responsibility Executive Steering Committee IBM Corporate Social Responsibility CSR
56 IBM
The IBM Risk Management Framework Enterprise Risk Management (ERM) ERM
IBM 3 IBM
• The Executive Compensation and Management Resources Committee IBM IBM • The Directors and Corporate Governance Committee
IBM IBM
57 • ERM Executive Council 18 CFO ERM IBM Research Scenario Planning Advisor • The Risk, Integrity and Controls Committee IBM’s Business Controls, Trust and Compliance, Risk, and Internal Audit IBM IBM
• Financial Risk Management Board IBM CFO IBM 2019 4 2 ERM
2019 Design Thinking
IBM ERM
Country Financial Risk Scorecard
58 (ESG) ESG The Global Reporting Initiative (GRI) Standards The Sustainability Accounting Standards Board (SASB) The United Nations Sustainable Development Goals
ESG
59 IBM
2015 2016 2017 2018 2019 GRI SASB
6.1 4.8 3.6 3.3 3.2 GRI 302-4 3 4,896,386 4,912,714 4,845,695 4,666,514 4,455,752 GRI 302-1 TC-SI-130a.1 IBM 32.7 37.0 39.0 37.9 47.0 GRI 302-1 TC-SI-130a.1 (%) : 2025 55%)
2005 CO CO 22.6 29.2 30.1 32.2 39.7 GRI 305-5 2 2 (%) 2025 40%) 1,569,421 1,436,464 1,417,985 1,375,027 1,221,969 GRI 305-1; 305-2 IBM CO 2
IBM IBM CO 2
* 6.6 2.9 0.4 2.0 GRI 303-3 TC-SI-130a.2 IBM (%) * 2016
85.2 86.3 87.8 89.5 88.8 GRI 306-2 % ( 75%)
0.7 0.6 0.7 0.7 0.8 GRI 306-2 IBM IT % ( 3% )
IBM IBM GRI 302-5
IBM TC-SI-130a.3
60 IBM
GRI SASB
2019 33.3 66.7 GRI 405-1 TC-SI-330a.3 28.5 71.5 TC-SI-330a.3
GRI SASB
2019
18.3 6.8 6.0 GRI 405-1 TC-SI-330a.3 15.8 4.9 5.0 TC-SI-330a.3
2015 2016 2017 2018 2019 GRI SASB
1 ($) 1,281 1,339 1,180 1,205 1,321 25.0 26.7 23.7 24.1 29.0 1 58.3 56.0 59.0 61.0 77.0 484 498 425 419 452
100 0.33 0.30 0.25 0.28 0.26 GRI 403-2
1,195 1,248 1,205 1,322 1,250
61 2015 2016 2017 2018 2019 GRI SASB
109.5 171.7 229.3 287.4 629.8 60.0 44.3 66.6 72.2 62.0 35.5 41.8 36.6 33.2 37.1 205.0 257.8 332.5 392.8 728.9*
154.8 208.4 291.7 349.6 708.1 18.6 15.9 15.2 16.6 8.2 3.6 5.2 9.8 11.1 5.3 3.4 4.0 4.0 2.5 3.3 0.6 3.5 2.7 3.2 1.8 23.9 20.8 9.1 9.8 2.2 205.0 257.8 332.5 392.8 728.9*
65.4 99.2 132.2 139.1 235.3 42.6 39.3 52.1 77.8 160.0 82.2 104.2 118.3 140.1 279.3 14.8 15.1 29.9 35.8 54.3 205.0 257.8 332.5 392.8 728.9*
* IBM 3 5,000
2015 2016 2017 2018 2019 GRI SASB
10 20.3 20.3 20.0 21.1 20.8 4.7 3.8 4.2 4.2 3.7 0.8 0.6 0.6 0.5 0.6 10 25.8 24.7 24.8 25.8 25.1 GRI 102-9
10 10.8 10.6 10.6 11.2 11.3 8.0 7.3 7.5 7.7 7.0 5.8 5.6 5.5 5.8 5.6 1.2 1.2 1.2 1.1 1.2 10 25.8 24.7 24.8 25.8 25.1 GRI 102-9
10 9.3 9.7 9.9 10.3 10.1 10 1.3 1.3 1.4 1.4 1.4 718 744 657 710 621
62 IBM
2019 GRI SASB
TC-SI-230a.2 IBM Business Continuity TC-SI-550a.2 (IBM
(1) (2) IBM Cloud 2019 Law Enforcement TC-SI-230a.4 (3) (%) Requests Transparency Report A Letter to Our Clients About Government Access to Data
TC-SI-220a.3 IBM Quarterly Report on Form 10-Q
IBM Privacy Statement GRI 418-1 TC-SI-230a.1 IBM’s Principles for Trust and Transparency
TC-SI-520a.1 IBM Quarterly Report on Form 10-Q
63 2015 17 (SDGs) IBM IBM IBM 17 SDGs IBM
IBM
• Watson Decision Platform for Agriculture AI
• The United Nations Development Programme IBM Research AI
IBM IBM Diversity and Inclusion Executive Councils 250 Business Resource Groups IBM 50
64
IBM SDGs
IBM 12,000
• IBM Responsible Business Alliance Code of Conduct RBA
• 2019 IBM 20
IBM #GoodTechIBM
• P-TECH 24 220 600
IBM
8
65 IBM 2019 2020
CIO CIO 100 Ethisphere World’s Most Ethical Companies (2019 & 2020)
Forbes The Just 100: America’s best corporate citizens (2019 & 2020) 100 Fortune Most Admired Companies (2019 & 2020)
Change the World 50
• CommonWealth Magazine ( ) — Corporate Social Responsibility Award Excellence • EcoVadis — CSR • Corporate Secretary — 2019 Corporate Governance Award for • European DatSci & AI Awards — Best Use of Data to Achieve Social Best Shareholder Engagement Impact Award • CR Magazine — 100 Best Corporate Citizens • Insight into Diversity — Inspiring Programs in STEM Award ( 100 ) P-TECH
66 • Business Intelligence Group — Sustainability Initiative of the Year Health Safety and Environment Program of the Year in Asia, Award The Weather Company Forecast: Change Australia and New Zealand IBM India • Center for Climate and Energy Solutions and The Climate • Mexico Federal Environmental Protection Agency (PROFEPA) • Registry — 2019 Climate Leadership Award for Excellence — IBM Clean Industry in Greenhouse Gas Management Goal Setting • RECYC-QUÉBEC — ICI on recycle + program, elite-level — Austin Green Business Leaders IBM Canada Program IBM • United Nations Sustainable Development Goals 2019 Action Award • Colorado Department of Public Health and Environment — Connectors Plastic Bank — Gold Leader in the Environmental Leadership Program IBM Blockchain IBM • Web Marketing Association — 2020 Internet Advertising • Hong Kong Environmental Campaign Committee — Class of Competition Award Best Environmental Online Campaign Excellence Wastewi$e Label The Weather Company Forecast: Change • International Business Awards — 2019 Bronze Stevie Award,
• AnitaB.org — Top Companies Leader ( ) • Potega Mocy — IBM Women in Business • Australia Network on Disability — Access and Inclusion Index Power of Visionary Let’s Stay in Touch Benchmark 2018-19 • Canadian HR Awards – 2019 Mercer Award for Excellence in • Quebec Commission for Standards, Equity, Health and Safety at Diversity and Inclusion Work — Innovation Award IBM • EHS Today — America’s Safest Companies 2019 Canada • Glassdoor — Five Companies Committed to Supporting Women • Singapore Workplace Safety & Health Council — IBM in the Workplace BizSAFE STAR • Hispanic Executive — 100 Most Influential Leaders in Tech 4 • Three Princes Three Princesses Foundation ( ) — Family- IBM Friendly Company Award • Hispanic Network — Best of the Best Companies for Hispanics • UNICEF – Family-Friendly Employer ( ) • Human Rights Campaign — Best Places to Work for LGBTQ • Winds of Change — Top 50 Workplaces for Indigenous STEM Equality Corporate Equality Index 100% (2019 & Professionals 2020 17 ) • Women’s Leadership Forum ( ) — Best Work/Life Integration • Hungarian Ministry of Human Capacities — Family-Friendly Award IBM Women in Business Workplace Award • Work With Pride ( ) — Pride (4 ) • Mediacorp and The Globe and Mail ( ) — Canada’s Best • Workplace Pride — LGBTI Advocates Award IBM Eagle Diversity Employers (2019 & 2020) Business Resource Group • Military Friendly — Military-Friendly Employer (No. 4 2020) • Working Mother and Avtar ( ) — Top 10 Best Companies for • MosaiQ ( ) — LGBT Employer of the Year Women in India (4 ) • National Association for Female Executives — NAFE Top 10 Best • Working Mother — 100 Best Companies ( 10) Diversity Companies for Executive Women ( 10 ) Best Practices Inclusion Index ( 10%) Best Companies for 100 Multicultural Women ( 10) Best Companies for Dads • — Responsible Employer Special Award • Ontario Workplace Safety and Insurance Board — IBM 100
67 • Black EOE Journal — Top Supplier Diversity Program Top LGBTQ- • Statista and Forbes — America’s Best Employers for Diversity Friendly Company Top Employer • Professional Woman’s Magazine — Top Supplier Diversity • Chartered Institute of Procurement & Supply — Supply Program Top LGBTQ-Friendly Company Top Employer Management Awards • U.S. Veterans Magazine — Top Supplier • Disability:IN — IBM Michael Robinson Advocate of the Year Diversity Programs • VIQTORY — Top 10 Military Friendly Program • Eaton Corporation — Appreciation Award IBM Andrea Fimian • WEConnect India — Corporation of the Year EMEA • WEConnect International — Top Global Champions for Supplier Diversity and Inclusion (2019 2 2020 1 • European Diversity Awards — Supplier Diversity Programme of the IBM Michael Robinson Champion of Supplier Diversity in Year South Africa • Forbes — Best Employers for Diversity (2019 & 2020) • Women Business Enterprises Canada — IBM WBE America’s Best Employers for New Grads • Hispanic Network Magazine — Top Supplier Diversity Program • Women Presidents’ Educational Organization — WPEO-NY IBM • Minority Business News USA — Best of the Decade in Supplier Diversity (2020) (2019 & • Minority Business News USA — Corporate Buyers of the Year • 2020) IBM 2018 14 WPEO-NY 5 IBM Done Deal • Minority Business News USA — All Stars of Supplier Diversity • Women’s Business Enterprise National Council — Top Corporation 6 IBM Hall of Fame (2019 & 2020) • MSD China – Top Corporation of the Year • Women’s Enterprise magazine — Best of the Decade • National Business Inclusion Consortium — Best of the • Women’s Enterprise USA — Outstanding Men of 2020 Best Corporations IBM Michael Robinson • New York & New Jersey Minority Supplier Development Council — • Women’s IT Network — IT Women of the Year IBM Andrea Fimian • OMNIKAL — America’s Top 50 Organizations for Multicultural Business Opportunities 50 2019 4 2020 5
68 IBM Production and Logistics Procurement Services and General Procurement 2019 IBM 50
Production and Logistics ( ) Services and General ( ) 50 IBM 90% 50 IBM 46%
Acbel Polytech Pontocom Red Hat Advantech Redsis Akamai Technologies Rocket Software Amphenol Samsung Amazon Web Services SAP Artesyn Seagate American Express SDI International BDT Media Automation SK hynix Apleona Servicenow Broadcom Super Micro Computer Altran SHI International Celestica Teleplan Artech Info Systems Cisco Systems AT&T Tech Mahindra Delta Electronics Trenton Systems BMC Software The Employment Solution DHL UPS Broadcom TIS INTEC FedEx Western Digital CBRE Group UNICOM Systems Finisar Wistron Cisco Systems Westcon-Comstor Flextronics Zollner Elektronik Collabera WPP Group Compro Business Services Computer Task Group Dell Technologies Geodis Delta Airlines GlobalFoundries George P. Johnson Hon Hai HCL Technologies i3 Technologies Hemmersbach Intel Hilton Iron Mountain Jabil Circuits S Internet Initiative Japan Lenovo Jones Lang LaSalle Marvell Technology Group LeasePlan Mellanox Technologies Lenovo Mercury Corporation Micron Technology Molex Microsoft NABS NetApp NEC Platform Technologies NTT NetApp Open Systems Technology Oracle Nvidia Persistent Systems Panalpina Pomeroy Pentair Randstad
69 © 2020 International Business Machines Corporation. All rights reserved.
IBM IBM ibm.com Be Equal IBM Cloud IBM Research IBM Services IBM Volunteers IBM Watson IBM z14 IBM z15 P-TECH PartnerWorld POWER8 POWER9 SkillsBuild Watson Watson Health World Community Grid z15 International Business Machines Corp. The Weather Company IBM TWC Product and Technology, LLC IBM IBM Corporate Responsibility Report 2019