at the HIP “Having the 787 in our fleet will allow us to expand our Joined offerings to more exotic The world’s leading international leisure travel company locations, given the 787’s enjoys a special relationship with Boeing—and its jets range, capacity and scale. By Marcy Woodhull It will take our customers where they want to go.” – Chris Browne, managing director of Thomson Airways

hen Europeans consider a , the company Thomson Airways operates 737 and 787 since it was on the drawing board and possible product to their customers, and better than anyone else,” she said. “We’re holiday, whether it’s a luxury employs 49,000 people. 757 Boeing airplanes and has ordered that it offers unrivaled qualities and will be our products are a means to do this. They a holiday carrier, not a scheduled carrier, W cruise, Antarctic expedition or The TUI Travel umbrella includes the 787 Dreamliner. less expensive to operate. “With higher work extremely hard, always try to find a and that is a big difference.” n anything in between, chances are they seven , all of which operate Boeing “Having the 787 in our fleet will allow fuel costs, it is even more compelling to way and have very high expectations. If [email protected] turn to TUI Travel or one of its subsidiaries airplanes. In the U.K., one its largest mar- us to expand our offerings to more exotic have the 787,” she said. we didn’t always deliver the highest-quality for a comprehensive package that not kets, the company operates under the locations, given the 787’s range, capacity TUI Travel also is launch customer for products, they would not work with us.” only takes them where they want to go Thomson brand, offering every facet of and scale,” Browne said. “It will take our Boeing’s GoldCare maintenance, repair That working-together collaborative PHOTO ILLUSTRATION: A 787 but also takes care of all their needs a vacation, including air transportation customers where they want to go.” and support services program for the 787. spirit, Santos said, results in benefits for Dreamliner, shown here in Thomson livery. when they get there. on Thomson Airways. TUI Travel was an early customer for “We’ve put our faith and trust in Boeing both companies. Boeing Operating in 180 countries and head- “A traveler’s holiday starts the moment the 787 and has 13 Dreamliners on order with the 787 and that Boeing is the best “They made a commitment with the PHOTO: Chris Browne, managing director of Thomson Airways, at last year’s quartered in the , TUI Travel they step on the airplane,” said Chris for four of its seven airlines: Thomson one to look after the aircraft,” Browne said. 787 and have stayed with us,” Santos Farnborough International Airshow in the is the world’s leading international leisure Browne, managing director of Thomson Airways; TUIfly Nordic, representing the TUI Travel’s standards for customer said of TUI Travel. “They look to Boeing United Kingdom. Steve Dunlop travel company, offering every sort of Airways, the U.K.’s largest charter Scandinavian region; Jetairfly, based in service, value and responsibility push its for lifelong products and services with vacation a consumer can dream up. and third-largest airline. ; and Arkefly in the . suppliers, including Boeing, to perform at the 787 and GoldCare.” Heavily concentrated in Europe, Fundamental to the company’s Other airlines operated by TUI Travel are their highest levels, according to Debra Successful partnerships mean TUI Travel serves more than 30 million continued success, Browne said, is its Corsairfly in ; .com in Santos, Boeing sales director for the group. understanding each other’s business, customers a year in 27 key markets. relationship with Boeing. ; and TUIfly . “TUI Travel values are all about the cus- Browne added. The only leisure travel firm listed on the “We are joined at the hip,” she said. Browne said she has been a fan of the tomer,” Santos said. “They deliver the best “Boeing understands our business

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