ABOUT REN CI HOSPITAL 关于仁慈医院 The roots of Ren Ci (仁慈) traced back to 1994 with the primary mission of providing affordable medical, nursing and rehabilitative care services for the community, living to its name of “compassion” and “benevolence”. This is driven by the principle of serving all with loving kindness and compassion, regardless of background, race and religion. 成立于1994年，仁慈医院是新加坡为数不多的医疗慈善机构。仁慈医院以仁心慈爱的 原则为社会提供全面和实惠的医疗、护理和复健服务。仁慈也采用以人为本的护理服 务理念，为病友提供优质的服务。
OUR VISION 愿景 Holistic care with loving kindness and compassion 仁心慈爱的全面护理
OUR MISSION 使命 Partnering the community to provide inclusive healthcare for quality and meaningful living 与社区携手提供综合医疗服务,共同创造优质且有意义的生活
CORE VALUES 核心价值 Teamwork 团队合作 Open-Minded 豁达开明 Compassion 慈爱之心 Alliance 联盟 Respect 尊重 Excellence 卓越 CONTENTS CONTENTS ݧࣝ ݧࣝ 2 Chairman’s Message 2 Chairman’s Message
6 CEO’s Message 6 CEO’s Message
10 Board Of Directors 10 Board Of Directors
12 Committees 12 Committees
13 Patrons & Honorary Advisors 13 Patrons & Honorary Advisors
14 Key Management Team 14 Key Management Team
15 Organisation Structure 15 Organisation Structure
16 At A Glance 16 At A Glance
18 Fundraising Events 18 Fundraising Events
20 Our Focus 20 Our Focus
24 Our Care 24 Our Care
30 Our Volunteers 30 Our Volunteers
34 Our Motivation 34 Our Motivation
38 Our People 38 Our People
41. Corporate Governance Statement 41. Corporate Governance Statement
49 Statement By The Board Of Directors And Financial Statements 49 Statement By The Board Of Directors And Financial Statements
92 Overview of Charity 92 Overview of Charity CHAIRMAN’S MESSAGE CHAIRMAN’S MESSAGE ӏ၀ၛಔ ӏ၀ၛಔ
Mr Chua Thian Poh Mr Chua Thian Poh ოĐɲϵŀ ოĐɲϵŀ Chairman ǂଋ Chairman ǂଋ
Financial year 2018/2019 has been a fruitful my gratitude to Shu Ching for her able leadership Financial year 2018/2019 has been a fruitful my gratitude to Shu Ching for her able leadership and rewarding year for Ren Ci, thanks to the and invaluable contributions during her term and rewarding year for Ren Ci, thanks to the and invaluable contributions during her term continued support of our kind donors, well- with Ren Ci. continued support of our kind donors, well- with Ren Ci. wishers, as well as the concerted efforts of wishers, as well as the concerted efforts of our board of directors, staff and volunteers. Taking over Shu Ching is Mr Joe Hau. Joe our board of directors, staff and volunteers. Taking over Shu Ching is Mr Joe Hau. Joe Together, they have enabled Ren Ci to keep up has over 15 years of healthcare experience Together, they have enabled Ren Ci to keep up has over 15 years of healthcare experience with its mission of providing inclusive healthcare in management, hospital operations and with its mission of providing inclusive healthcare in management, hospital operations and for quality and meaningful living for our patients, administration. Prior to joining Ren Ci, Joe for quality and meaningful living for our patients, administration. Prior to joining Ren Ci, Joe day care clients and nursing home residents. held senior leadership positions at Tan Tock day care clients and nursing home residents. held senior leadership positions at Tan Tock Seng Hospital and National University Health Seng Hospital and National University Health In April 2018, Ms Loh Shu Ching relinquished System. I welcome Joe into the Ren Ci family In April 2018, Ms Loh Shu Ching relinquished System. I welcome Joe into the Ren Ci family her role as CEO of Ren Ci Hospital, achieving and I believe that he will take Ren Ci to her role as CEO of Ren Ci Hospital, achieving and I believe that he will take Ren Ci to many noteworthy accomplishments during her greater heights. many noteworthy accomplishments during her greater heights. seven-year tenure. She has been instrumental seven-year tenure. She has been instrumental in leading our growth and transformation in As Ren Ci continues to see an increase in the in leading our growth and transformation in As Ren Ci continues to see an increase in the care delivery for our seniors to age with dignity, number of patients helped, we are grateful for care delivery for our seniors to age with dignity, number of patients helped, we are grateful for respect and self-reliance. On behalf of the the continuous blessings and donations received respect and self-reliance. On behalf of the the continuous blessings and donations received management and staff, I would like to express from the community. I would like to thank Foo management and staff, I would like to express from the community. I would like to thank Foo
2 2 CHAIRMAN’S MESSAGE CHAIRMAN’S MESSAGE
Hai Ch’an Monastery and Kwan Im Thong Hood members of Ren Ci. They have established Hai Ch’an Monastery and Kwan Im Thong Hood members of Ren Ci. They have established Cho Temple for their unwavering support and and maintained high standards of corporate Cho Temple for their unwavering support and and maintained high standards of corporate funding of programmes during the financial year. governance, transparency and disclosure. I am funding of programmes during the financial year. governance, transparency and disclosure. I am proud to share that Ren Ci has been awarded the proud to share that Ren Ci has been awarded the Ren Ci is also thankful to have received two Charity Transparency Award (CTA) for the third Ren Ci is also thankful to have received two Charity Transparency Award (CTA) for the third legacy donations from the estate of the late consecutive year. legacy donations from the estate of the late consecutive year. Tan Ah Kee & Kevin Tan Yong Keong as well as Tan Ah Kee & Kevin Tan Yong Keong as well as the late Loh Kum Mow. The donors believed in Through Ang Mo Kio and Bukit Batok Nursing the late Loh Kum Mow. The donors believed in Through Ang Mo Kio and Bukit Batok Nursing leaving a legacy to a charity as a meaningful Homes, we have created more collaborative leaving a legacy to a charity as a meaningful Homes, we have created more collaborative way of giving back to the society as well as one opportunities with our neighbours in Teck Ghee way of giving back to the society as well as one opportunities with our neighbours in Teck Ghee that will create a lasting impact beyond their and Bukit Gombak. For example, knowing that that will create a lasting impact beyond their and Bukit Gombak. For example, knowing that lifetime. Their generous contributions amounted seniors are prone to fall at home, we launched lifetime. Their generous contributions amounted seniors are prone to fall at home, we launched to around $1.6 million and will enable Ren Ci to a pilot programme together with the Teck to around $1.6 million and will enable Ren Ci to a pilot programme together with the Teck continue to serve the most needful. Ghee Zone A Residents’ Committee to impart continue to serve the most needful. Ghee Zone A Residents’ Committee to impart knowledge on fall prevention and teach physical knowledge on fall prevention and teach physical Together with other fundraising efforts such as exercises. Together with other fundraising efforts such as exercises. our Charity Golf and Vegetarian Food Fiesta, I am our Charity Golf and Vegetarian Food Fiesta, I am delighted to share that Ren Ci had raised $6.72 Moving forward, we will continue to explore delighted to share that Ren Ci had raised $6.72 Moving forward, we will continue to explore million in net donations. services where Ren Ci can meet the healthcare million in net donations. services where Ren Ci can meet the healthcare needs of the fast ageing population in Singapore. needs of the fast ageing population in Singapore. Our volunteers play an important role to We will continue to encourage supporters and Our volunteers play an important role to We will continue to encourage supporters and support Ren Ci, taking care of the psycho- community partners to journey with us to deliver support Ren Ci, taking care of the psycho- community partners to journey with us to deliver social needs of those under our care. I am care with loving kindness and compassion. social needs of those under our care. I am care with loving kindness and compassion. glad to share that Mr Edward Wong, one of our glad to share that Mr Edward Wong, one of our faithful long-serving volunteers, has clinched faithful long-serving volunteers, has clinched our first National Healthcare Group Healthcare our first National Healthcare Group Healthcare Humanity Award (Volunteer Category). This Humanity Award (Volunteer Category). This award recognises his contributions in enriching award recognises his contributions in enriching the lives of our nursing home residents through the lives of our nursing home residents through his active volunteerism. Congratulations his active volunteerism. Congratulations to Edward and my heartfelt thanks to all to Edward and my heartfelt thanks to all volunteers for being a part of Ren Ci’s mission volunteers for being a part of Ren Ci’s mission to enhance our seniors’ quality of life. to enhance our seniors’ quality of life.
We do have another key group of volunteers We do have another key group of volunteers who work tirelessly behind the scene to ensure who work tirelessly behind the scene to ensure good corporate governance and strategy for the good corporate governance and strategy for the organisation. They are the Board and Committee organisation. They are the Board and Committee
3 3 ś뼷ޚػʕćŶăࠝƺŞغǰŃĈԨĂڨś뼷 ؈ŭʇćĠƶǚĝĄʴȌࡒྃĀĂ āĶޚػʕćŶăࠝƺŞغǰŃĈԨĂڨ؈ŭʇćĠƶǚĝĄʴȌࡒྃĀĂ āĶ ȗ˄ħമཱྀǭƶˋ뼶ŴĶܬݘČĀࢨˡ̝ڨěͨʆĉՂĀၺƺж̯ȉৗ ŗףȗ˄ħമཱྀǭƶˋ뼶ŴĶ ŭ뼶ȁħĈࢨˡŠܬݘČĀࢨˡ̝ڨěͨʆĉՂĀၺƺж̯ȉৗ ŗףŭ뼶ȁħĈࢨˡŠ ӍػʕȷƤĶĀ ďĄമཱྀĀჼƂӍࢽ˴ěŪ˴뼶ŴĶά̯ŎƬԶѤ˴ܡӍػʕȷƤĶĀ ďĄമཱྀĀჼƂӍࢽ˴ěŪ˴뼶ŴĶά̯ŎƬԶѤ ǟ뼷ŗӍჼƂěŪ˴뼵ƼɆ˴ܡǟ뼷ŗӍჼƂěŪ˴뼵ƼɆ ȗŠۛdžʇ뼶āο˩દ˵ŞˋęŝŒǃჼܬҠƋ͎ࣂෞʸֵਐ ĀȓѣףȗŠۛdžʇ뼶āο˩દ˵ŞˋęŝŒǃჼ मķʸǟ뼷മཱྀĻŗҬφȉܬҠƋ͎ࣂෞʸֵਐ Āȓѣףमķʸǟ뼷മཱྀĻŗҬφȉ džʇ˺뼶ۛڒdžʇ˺뼶 ˖Ӫ뼶 ƂěǢΪφljƁŭȌīཱྀۛڒӪ뼶 ƂěǢΪφljƁŭȌīཱྀ˖
ਐѷԻāĶćىਐѷԻāĶć Ņŭ˗ʃ뼷ࡘྜ౧ƕՂĪമֵཱྀԻ࢈DŽɽઠĂ ʘľമཱྀႥአŠݱֹႹljىŅŭ˗ʃ뼷ࡘྜ౧ƕՂĪമֵཱྀԻ࢈DŽɽઠĂ ʘľമཱྀႥአŠݱֹႹlj ೆ뼷ƧȖЙŗԻƤħ ؞ػŠݱऴყҠȉ๛ƀ̑ҜƑĠʸǟƯě뼶ૼމĀւŭƀጋՇܡ뼶Ȭćܡ ೆ뼷ƧȖЙŗԻƤħ ؞ػŠݱऴყҠȉ๛ƀ̑ҜƑĠʸǟƯě뼶ૼމĀւŭƀጋՇܡ뼶Ȭćܡ ġķĀ֕ȗ뼷ħԻƤǙҜџΙŠĈNjػĀŀƜց ƧāĶşƍŭǥ͠ćŝġ̗ͲşŀரԦƂт뼶ȁ ġķĀ֕ȗ뼷ħԻƤǙҜџΙŠĈNjػĀŀƜց ƧāĶşƍŭǥ͠ćŝġ̗ͲşŀரԦƂт뼶ȁ ʿ ˤāĶȉ؞ػ#ҠաΦࢽ˴ԒʸȖśĂֻǰԥȡӛܡʿ ˤāĶȉ؞ػ#ҠաΦࢽ˴ԒʸȖśĂֻǰԥȡӛ ؗ뼶āྎͳȩമֵཱྀԻƼɆǜമ뼷ˋྜ౧ćܡؗ뼶āྎͳȩമֵཱྀԻƼɆǜമ뼷ˋྜ౧ć ǎĀџলʠ֢ȉᅎଢٍŗŕ͢НĀ̳Nj뼶 Ԙ뼷ũΊ͵֢ŭǥ͠٩֑ரԦĀƢԺŠజੴǻɆĀ ǎĀџলʠ֢ȉᅎଢٍŗŕ͢НĀ̳Nj뼶 Ԙ뼷ũΊ͵֢ŭǥ͠٩֑ரԦĀƢԺŠజੴǻɆĀ ̫ƚ뼶 ̫ƚ뼶 ྜ౧ħമֵཱྀԻ࢈DŽɽઠĀĄᑔĢŪϵŀ뼶Ģ ˈྜ౧ħമֵཱྀԻ࢈DŽɽઠĀĄᑔĢŪϵŀ뼶Ģˈ ŞऄĨ͟ӖĤȀะĉˍƳ͓Ǩ̀ĀגŞऄĨ͟ӖĤȀะĉˍƳ͓Ǩ̀Ā Ūćֵਐϯȗ뼵ֵԻ̫ǟӍDŽ؈ƶǚĈʈͅŭĀࡒ āĶȜăǎגŪćֵਐϯȗ뼵ֵԻ̫ǟӍDŽ؈ƶǚĈʈͅŭĀࡒ āĶȜăǎ ҠਙףҠਙ ֲǀԥ뼶ćȀɌമཱྀƥǡ뼷ĢŪćॄᩍŀֵԻŠŚ ֵਐ̀́˖Ӫ뼶മཱྀȜҬφպॎж̯͠Šףǀԥ뼶ćȀɌമཱྀƥǡ뼷ĢŪćॄᩍŀֵԻŠŚ ֵਐ̀́˖Ӫ뼶മཱྀȜҬφպॎж̯͠Šֲ ʞ뼶āDZĢŪȀɌമ ȉāĶĂŐŗമķཱྀıĀȗЯ͎ࣂƼǚ֕ȗ뼶ܡ࢙ࠬʠ֢غʞ뼶āDZĢŪȀɌമ ȉāĶĂŐŗമķཱྀıĀȗЯ͎ࣂƼǚ֕ȗ뼶 ӐęƓֵƓܡ࢙ࠬʠ֢غӐęƓֵƓ ʠχĤƬ뼶ڇʠχĤƬ뼶 ཱྀĀęŝ४뼷ģ͢ƱŴĨdzമཱྀڇĀęŝ४뼷ģ͢ƱŴĨdzമཱཱྀྀ
ćമֵཱྀԻҬφħĈ̀đĀŭǥ͎͠ࣂџΙ֕ȗĀ ćമֵཱྀԻҬφħĈ̀đĀŭǥ͎͠ࣂџΙ֕ȗĀ Ҡ֣ɆףǥമራӍڒҠ֣Ɇ Ȇɳ뼷āĶňƗպĎĢͨʆĀףǥമራӍڒȆɳ뼷āĶňƗպĎĢͨʆĀ ឣཆՎ뼶ćˤđ̖ȍƗ̳˟ʄᅅŠҍࠧ͡ऊం ឣཆՎ뼶ćˤđ̖ȍƗ̳˟ʄᅅŠҍࠧ͡ऊం ዣĀęƺж̯뼷ģđƗ̳ƪֻࠝмĀഉ뼶ŴĶĄ ዣĀęƺж̯뼷ģđƗ̳ƪֻࠝмĀഉ뼶ŴĶĄ ຑȉǢтॄߕ˓ŗӍǢтᐤ̇አ뼶ŴĶĝۈຑȉǢтॄߕ˓ŗӍǢтᐤ̇አ뼶ŴĶĝ ǢтॄۈǢтॄ יěĀČƶК뼶ĔݓףĄƫᇌڒƱഉࠝмƙཱྀ͢ יěĀČƶК뼶ĔݓףĄƫᇌڒƱഉࠝмƙཱྀ͢ оʻĀឣཆЃֻȜźമཱྀҬφ˖ӪƑĠĈ̀đ оʻĀឣཆЃֻȜźമཱྀҬφ˖ӪƑĠĈ̀đ ŠًظЍ܌ƬٕڒѩĀཱྀڏŠً Āŭǥ͠뼶ȀĘമཱྀǨظЍ܌ƬٕڒѩĀཱྀڏĀŭǥ͠뼶ȀĘമཱྀǨ ηěDžЃƜƚ뼷മཱྀćǕ؈ŭʇɽդī ηěDžЃƜƚ뼷മཱྀćǕ؈ŭʇɽդī Ѓ뼶ڒЃ뼶 оʻĀڒоʻĀ
ćമཱྀ뼷ػʕĶರӲŎχȱȶđĀԳɡ뼷̆նԻƤ ćമཱྀ뼷ػʕĶರӲŎχȱȶđĀԳɡ뼷̆նԻƤ Čϥʜ쨰קȉęŝŒǃĂ׀Čϥʜ쨰 ĶĀķȗ̀́뼶āňƬקȉęŝŒǃĂ׀ĶĀķȗ̀́뼶āňƬ മ֣מമ āĶĀǥʿػʕ뼷ֆՠŪϵŀȌတŚӐ̝Ծ֣מāĶĀǥʿػʕ뼷ֆՠŪϵŀȌတŚӐ̝Ծ Āદ່뼶ՠŪĄമཱྀljĂʞȌˤກદغĀદ່뼶ՠŪĄമཱྀljĂʞȌˤກદ ķ˺ػʕغķ˺ػʕ Āػʕ뼶˽˺ֻȩੵŴć֥ǰԻƤĶĀŀƜǨƙś Āػʕ뼶˽˺ֻȩੵŴć֥ǰԻƤĶĀŀƜǨƙś Āᅎଢ뼶ćˤสՠŪӍƗ̳ƼɆػʕĶħമཱྀ͎ Āᅎଢ뼶ćˤสՠŪӍƗ̳ƼɆػʕĶħമཱྀ͎ ԻƤĶŀƜًΙĀ̹ЄҤĂƺ뼶 ԻƤĶŀƜًΙĀ̹ЄҤĂƺ뼶
4 4 CHAIRMAN’S MESSAGE CHAIRMAN’S MESSAGE
Ren Ci Vegetarian Food Fiesta 2018 Ren Ci Vegetarian Food Fiesta 2018
Mr Chua distributing red packets and oranges to patients at Chronic Sick Unit Mr Chua distributing red packets and oranges to patients at Chronic Sick Unit
5 5 CEO’S MESSAGE CEO’S MESSAGE ദӑྶၛಔ ദӑྶၛಔ
Mr Joe Hau Mr Joe Hau ᑔĢŪϵŀ ᑔĢŪϵŀ &KLHI([HFXWLYH2I¿FHU ࢈DŽɽઠ &KLHI([HFXWLYH2I¿FHU ࢈DŽɽઠ
In the last financial year, Ren Ci continued to nursing home residents. In the last financial year, Ren Ci continued to nursing home residents. focus on enhancing our operational capabilities focus on enhancing our operational capabilities so as to ready ourselves to meet the needs of In addition, we anchored a new partnership with so as to ready ourselves to meet the needs of In addition, we anchored a new partnership with the ageing population. It has been a brilliant Institute of Technical Education (ITE). We will the ageing population. It has been a brilliant Institute of Technical Education (ITE). We will year of progression for Ren Ci as we made great be one of the sponsoring organisations providing year of progression for Ren Ci as we made great be one of the sponsoring organisations providing strides to optimise processes, expand its suite on-the-job training opportunities for ITE students strides to optimise processes, expand its suite on-the-job training opportunities for ITE students of services, foster strong ties with partners and working towards the Work-Learn Technical of services, foster strong ties with partners and working towards the Work-Learn Technical improve care quality through the adoption of Diploma (WLTD) in rehabilitative care. This improve care quality through the adoption of Diploma (WLTD) in rehabilitative care. This innovation. collaboration not only ensures a skilled workforce innovation. collaboration not only ensures a skilled workforce but also encourage more to join our community but also encourage more to join our community We recognised the need to open our doors and care sector. We recognised the need to open our doors and care sector. embrace alliance with partners to better deliver embrace alliance with partners to better deliver integrated care to our patients, residents and The latest partnership inked was with Tan Tock integrated care to our patients, residents and The latest partnership inked was with Tan Tock clients. We have renewed our partnership with Seng Hospital (TTSH), in particularly, Central clients. We have renewed our partnership with Seng Hospital (TTSH), in particularly, Central HMI Institute of Health Sciences to jointly Health, to develop and implement integrated HMI Institute of Health Sciences to jointly Health, to develop and implement integrated provide training for therapy aides, and with Tzu care programmes that serve the needs of our provide training for therapy aides, and with Tzu care programmes that serve the needs of our Chi Foundation (Singapore) to provide pro-bono population. In fact, Ren Ci has been working Chi Foundation (Singapore) to provide pro-bono population. In fact, Ren Ci has been working dental screening and oral health care for our closely with TTSH to pilot the Hip Fracture Bundle dental screening and oral health care for our closely with TTSH to pilot the Hip Fracture Bundle
6 6 CEO’S MESSAGE CEO’S MESSAGE trial. This trial aims to provide better coordinated the National Library Board. trial. This trial aims to provide better coordinated the National Library Board. post-operative care and rehabilitation for hip post-operative care and rehabilitation for hip fracture patients, thereby leading to a shorter Ren Ci also focused on innovation and fracture patients, thereby leading to a shorter Ren Ci also focused on innovation and length of stay and lower readmission rates. technology to drive productivity and empower length of stay and lower readmission rates. technology to drive productivity and empower The trial involved 488 patients from TTSH staff to do their jobs better. For example, we The trial involved 488 patients from TTSH staff to do their jobs better. For example, we and we were able to reduce the average wait partnered a private entity to jointly work on a and we were able to reduce the average wait partnered a private entity to jointly work on a time for admission to Ren Ci by up to 5 days state-of-the-art wound management application time for admission to Ren Ci by up to 5 days state-of-the-art wound management application and also reduce the average length of stay in to better manage patients with chronic wounds. and also reduce the average length of stay in to better manage patients with chronic wounds. Ren Ci for post treatment from 29 days to 21 This innovation cut the time needed to measure Ren Ci for post treatment from 29 days to 21 This innovation cut the time needed to measure days. Encouraged by these promising clinical wounds and enabled accurate assessment for days. Encouraged by these promising clinical wounds and enabled accurate assessment for outcomes, Ren Ci will continue to partner early intervention. outcomes, Ren Ci will continue to partner early intervention. TTSH and expand similar arrangement to other TTSH and expand similar arrangement to other conditions that require prolonged rehabilitation. We were the first to pilot a wheelchair conditions that require prolonged rehabilitation. We were the first to pilot a wheelchair showering system in both the nursing home showering system in both the nursing home Last July, our day rehabilitation centre at and community hospital, aiming at removing Last July, our day rehabilitation centre at and community hospital, aiming at removing Novena has been transformed into a senior care the need for extensive manual bathing and Novena has been transformed into a senior care the need for extensive manual bathing and centre, offering day care services on top of the potentially cut down the time required to bath centre, offering day care services on top of the potentially cut down the time required to bath active and maintenance rehabilitation. With the a wheelchair-bound patient. The preliminary active and maintenance rehabilitation. With the a wheelchair-bound patient. The preliminary revamp, our Singapore Programme for Integrated findings point to a 55% time saving in the revamp, our Singapore Programme for Integrated findings point to a 55% time saving in the Care for the Elderly was also replaced by the shower process. It also offers more privacy Care for the Elderly was also replaced by the shower process. It also offers more privacy Integrated Home and Day Care Service (IHDC). during bath time and prevents the risk of injuries Integrated Home and Day Care Service (IHDC). during bath time and prevents the risk of injuries This transformation enables Ren Ci to go beyond from potential falls. This transformation enables Ren Ci to go beyond from potential falls. centre-based services and better support ageing centre-based services and better support ageing through home-based services such as home There is still much Ren Ci can offer to meet the through home-based services such as home There is still much Ren Ci can offer to meet the nursing, home personal care and home therapy. ageing needs of Singaporeans. We will continue nursing, home personal care and home therapy. ageing needs of Singaporeans. We will continue to take pride in providing quality care for those to take pride in providing quality care for those In our nursing homes, our residents are we serve. In our nursing homes, our residents are we serve. meaningfully engaged in a myriad of activities meaningfully engaged in a myriad of activities conducted by our volunteers and community Hence forward, we will continue to strengthen conducted by our volunteers and community Hence forward, we will continue to strengthen partners. our network of care through partnerships so that partners. our network of care through partnerships so that the seniors in our midst can receive affordable, the seniors in our midst can receive affordable, Besides art and pet therapy, we have the accessible and value-based care from Ren Ci. Besides art and pet therapy, we have the accessible and value-based care from Ren Ci. opportunity to introduce virtual reality to some opportunity to introduce virtual reality to some of our residents, thanks to a community arts of our residents, thanks to a community arts project spearheaded by famed artists, Lee Sze project spearheaded by famed artists, Lee Sze Chin, Woon Tien Wei and Nigel Chen. Some of Chin, Woon Tien Wei and Nigel Chen. Some of the work resulting from this collaboration was the work resulting from this collaboration was exhibited during the SilverArts Festival held at exhibited during the SilverArts Festival held at
7 7 മֵཱྀԻćĘċ؈ŭʇҬφŎȶǘ͎Ƭؽ̫ ˖Ӫ뼶ĤĀෞʸաŝȉūǎ֕ȗ쨞+*&%쨟ģȾ മֵཱྀԻćĘċ؈ŭʇҬφŎȶǘ͎Ƭؽ̫ ˖Ӫ뼶ĤĀෞʸաŝȉūǎ֕ȗ쨞+*&%쨟ģȾ ĨƺħˆŢĉˍƳ͓ǨɭĎĀ̀́ƙČѤ҄뼶 ͳʅĈĀĤȀะǒෞʸ֕ȗʹۗ쨞52+%'쨟뼶 ĨƺħˆŢĉˍƳ͓ǨɭĎĀ̀́ƙČѤ҄뼶 ͳʅĈĀĤȀะǒෞʸ֕ȗʹۗ쨞52+%'쨟뼶 ਐܬਐ ƎŭāĶćџ͓ȸԘ뼷จę˖Ӫࣨ뼷˓͓ਙ ǀľʽՏŶ뼷മཱྀϔȀɌաŝ֕ȗӍŝ४ܬƎŭāĶćџ͓ȸԘ뼷จę˖Ӫࣨ뼷˓͓ਙ ǀľʽՏŶ뼷മཱྀϔȀɌաŝ֕ȗӍŝ४ Ď͎Ƭ֕ȗًΙ뼶 ˖ӪDŽԉ뼷ƑČŞʘľաŝ˖ӪƧ쨰աŝ֕ȗ뼷ڐĎ͎Ƭ֕ȗًΙ뼶 ˖ӪDŽԉ뼷ƑČŞʘľաŝ˖ӪƧ쨰աŝ֕ȗ뼷 ȱͶӍ̹ůொĤڐȱͶӍ̹ůொĤ ਐ뼷ж̯ʅŞѷƳ뼶ܬਐ뼷ж̯ʅŞѷƳ뼶 ċĉաŝ֕ȗӍաŝܬċĉաŝ֕ȗӍաŝ āĶ̯φȉăǜĀਙʪħԒഄħਮ͠ȉԻ āĶ̯φȉăǜĀਙʪħԒഄħਮ͠ȉԻ ҠਙףҠਙ Ƥ͎ࣂƑČĀෞʸ֕ȗ뼶മཱྀģǞơȉ*/+ ćਐѷԻƀ뼷āĶĀԻƤǭʿȉػʕŠףƤ͎ࣂƑČĀෞʸ֕ȗ뼶മཱྀģǞơȉ*/+ ćਐѷԻƀ뼷āĶĀԻƤǭʿȉػʕŠ ąۨӍƚˀפŀؘƓƓԻṦཱྀě쨞ĤȀะ쨟Ƌ ɘDŽĂͶԉĈNjػĀƜƚ뼶ې ąۨӍƚˀפŀؘƓƓԻṦཱྀě쨞ĤȀะ쨟Ƌ ɘDŽĂͶԉĈNjػĀƜƚ뼶ې Ӎħਐ ਐʑʋ뼷āĶģňદ˵ŞϨȉǕŞۨŝߢΥۋਐՎȗ͎ࣂাܬӍħਐ ਐʑʋ뼷āĶģňદ˵ŞϨȉǕŞۨŝߢΥ ʸǟ뼷ŒȍħˀȗۋਐՎȗ͎ࣂাܬʸǟ뼷Œȍħˀȗ Ҡֻۨϝ뼷ȜףҠֻۨϝ뼷Ȝ ѷԻĀԻƤĶǃĈƄခˍൽ֕ȗ˖Ӫ뼶 ɘ뼷ԀĐୀŠॄਓϾǨȖśĀףѷԻĀԻƤĶǃĈƄခˍൽ֕ȗ˖Ӫ뼶 ɘ뼷ԀĐୀŠॄਓϾǨȖśĀ ɭƈԻƤ뼶ԻƤĶʘľĔċֻϝȜĢŹڐɭƈԻƤ뼶ԻƤĶʘľĔċֻϝȜĢŹ ؘڐؘ ƓԻӚӐĤĀʸ ĀǟȞćݭɡۨౣŭϾ֏ФǘŚŝʏΒࢰ뼶ء͵ƓԻӚӐĤĀʸ ĀǟȞćݭɡۨౣŭϾ֏ФǘŚŝʏΒࢰ뼶 ˤʋ뼷āĶģŠʕۨء͵ˤʋ뼷āĶģŠʕۨ ǟȱͶ뼷ŪħƓԻĀՎƯƥĂ뼷ħզփ ǟȱͶ뼷ŪħƓԻĀՎƯƥĂ뼷ħզփ ȖƚŀмƺŠڐӍؘڐʗˡNJிӛԘ쨞9.6&쨟Āʕ͵Ի മཱྀģٍƺǘचůொĤۋাܡȖƚŀмƺŠ ćڐӍؘڐʗˡNJிӛԘ쨞9.6&쨟Āʕ͵Ի മཱྀģٍƺǘचůொĤۋাܡć 뼶ʘľĔֻʸǟ뼷āĶЏʫ Lj˓ʕǟĉ˴ĀĨƺ뼶ૼƧ뼷āĶȉĂŝ२ĉƯۋাܡ뼶ʘľĔֻʸǟ뼷āĶЏʫ Lj˓ʕǟĉ˴ĀĨƺ뼶ૼƧ뼷āĶȉĂŝ२ĉƯ ŀ͎ࣂćۋাܡŀ͎ࣂć Ҡ֕ȗDŽԉ뼶 ʸǟ뼷̹ůϵɘĀ˼ˍϯȗˆůԘۖĎƑČŞϯףƑĠĉƷȀɌڇۃҠ֕ȗDŽԉ뼶 ʸǟ뼷̹ůϵɘĀ˼ˍϯȗˆůԘۖĎƑČŞϯ ĻŗףƑĠĉƷȀɌڇۃĻŗ ˼ȗҵȡ˼ˍ뼶ĔċՇĤĀԘۖĈвŞɹԏʔ˼ ȗҵȡ˼ˍ뼶ĔċՇĤĀԘۖĈвŞɹԏʔ ŞӇଦ˼ˍ뼶ƂǰĘ뼷̹ůڨŞӇଦ˼ˍ뼶ƂǰĘ뼷̹ů ǜĴ뼷āĶʘľġ̝ԾȉॄᩍŀֵԻԒʸ ˍǨ̀ĀĴǎ˄ƑѤڨǜĴ뼷āĶʘľġ̝ԾȉॄᩍŀֵԻԒʸ ˍǨ̀ĀĴǎ˄ƑѤ ŗŶ뼷Āਮ͠˼ˍസʸīƑŨ뼶ڐ뼷դǜ̑ǭӍǰੌෞʸ֕ȗʹ ąĔċڱŗŶ뼷Āਮ͠˼ˍസʸīƑŨ뼶 ТŪʸǟৗڐ뼷դǜ̑ǭӍǰੌෞʸ֕ȗʹ ąĔċڱТŪʸǟৗ ŗࣂĉˍ̀́뼶ġ̝ԾĄĂċʪʸĤȀ ۗŗࣂĉˍ̀́뼶ġ̝ԾĄĂċʪʸĤȀۗ ҠաףҠա ะġˌਙĀෞʸȡ֕ȗ٣К뼷˄ħףะġˌਙĀෞʸȡ֕ȗ٣К뼷˄ħ Φ͎ࣂৗЬК֕ȗĀෞʸȡ֕ȗȅࣽ뼶 Φ͎ࣂৗЬК֕ȗĀෞʸȡ֕ȗȅࣽ뼶
ġǘդǜƓІ뼷դǃƢמġǘդǜƓІ뼷դǃƢ ĔֻʸǟĀȺġĂˌŒמĔֻʸǟĀȺġĂˌŒ ԺӍʘľՇĤġķ쨞%*+쨟ʸǟũşֻϝ뼶˽ġķ ԺӍʘľՇĤġķ쨞%*+쨟ʸǟũşֻϝ뼶˽ġķ ŠƓІĀĤƶʑ뼶ĔґĴڐŠƓІĀĤƶʑ뼶ĔґĴ ቍćՇҜՇĤֵਐڐቍćՇҜՇĤֵਐ ƓԻʪʸۋƓԻʪʸ ĀʸǟȱͶȉŭʃՇӐĀമཱྀাۋĀʸǟȱͶȉŭʃՇӐĀമཱྀা ąāĶ֕ȗƶǚĀƢԺȉǀԥӍՇĤġķĀƓІ ąāĶ֕ȗƶǚĀƢԺȉǀԥӍՇĤġķĀƓІ ҠĨƺŗƑČĀܷ̆ŭǥ͠뼶ףҠĨƺŗƑČĀܷ̆ŭǥ͠뼶 ȅࣽ뼷ъՎ͎ףȅࣽ뼷ъՎ͎
മཱྀģϗԭȉॄᩍŀֵԻʸǟ뼷ɈDŽὴˌ߸ മཱྀģϗԭȉॄᩍŀֵԻʸǟ뼷ɈDŽὴˌ߸ Ԝӝħਮ͠ƑČŞৗЬŶ֕ȗӍҫԾ뼶Ĕֻǰ Ԝӝħਮ͠ƑČŞৗЬŶ֕ȗӍҫԾ뼶Ĕֻǰ ԥʹۗդĈǩȮॄᩍŀֵԻʽॏχമཱྀĀŭ ԥʹۗդĈǩȮॄᩍŀֵԻʽॏχമཱྀĀŭ ǥਮ͠Ϩȉ뼶āĶȜɌԻDžȊʿയҽχĠĐ˄ ǥਮ͠Ϩȉ뼶āĶȜɌԻDžȊʿയҽχĠĐ˄ ɹːߴʐԻĴǎ뼷ȮʅǕĀĐχĐ뼶 ɹːߴʐԻĴǎ뼷ȮʅǕĀĐχĐ뼶
Ņŭʃ뼷АҔćάඟĀūǎҫԾġķʽՏŪ Ņŭʃ뼷АҔćάඟĀūǎҫԾġķʽՏŪ ħǒ֕ȗġķ뼶ġķ͎ࣂūǎ֕ȗ˖ӪӍ֕Ծ ħǒ֕ȗġķ뼶ġķ͎ࣂūǎ֕ȗ˖ӪӍ֕Ծ
Mr Joe Hau presenting a token of appreciation to Tzu Chi CEO, Mr Joe Hau presenting a token of appreciation to Tzu Chi CEO, Mr Low Swee Seh Mr Low Swee Seh 8 8 CEO’S MESSAGE CEO’S MESSAGE
К๊ھҠֵԻɈůףК āĶĄˡʭljĂŝćਐѷԻȉ๊ھҠֵԻɈůףāĶĄˡʭljĂŝćਐѷԻȉ ڮҀͶՕĀƯ뼷ħમĉʕҀĀ̀́Ӎɹ ڮҀͶՕĀƯ뼷ħમĉʕҀĀ̀́Ӎɹ ϲ֪ׅ̽Ф뼷ͶՕȜҀĴǎحϲ֪ׅ̽Ф뼷ͶՕȜҀĴǎ ҀǨ̀ĀĴǎ뼶حҀǨ̀ĀĴǎ뼶 ɹ˄͎ࣂƑĠĀ॔२Ӎ֑ٜҀɩ˼Āɧٛ뼶 ɹ˄͎ࣂƑĠĀ॔२Ӎ֑ٜҀɩ˼Āɧٛ뼶
ħ͟ӖĉˍƳ͓Ǩ̀뼷മཱྀঞĈƑĠɘϲˬǎ뼶ā ħ͟ӖĉˍƳ͓Ǩ̀뼷മཱྀঞĈƑĠɘϲˬǎ뼶ā ĶȜҬφħ˖Ӫŭǥ͎͠ࣂџΙ֕ȗƦƗĖĢ৾뼶 ĶȜҬφħ˖Ӫŭǥ͎͠ࣂџΙ֕ȗƦƗĖĢ৾뼶
ȉˤǜĴ뼷മཱྀȜʘľਙȱͶ˓͓āĶĀ֕ȗȅ ȉˤǜĴ뼷മཱྀȜʘľਙȱͶ˓͓āĶĀ֕ȗȅ ŭǥ͠ĻȮമཱྀͲȌĻݸࠬīŐĀ֕ȗ뼶̝ڨŭǥ͠ĻȮമཱྀͲȌĻݸࠬīŐĀ֕ȗ뼶 ࣽ뼷̝ڨࣽ뼷
Resident experiencing virtual reality technology Resident experiencing virtual reality technology
Supporting ageing in place through centre-based services Supporting ageing in place through centre-based services
9 9 BOARD OF DIRECTORS BOARD OF DIRECTORS តѽЃ តѽЃ
10 10 20 15 8 18 20 15 8 18 26 19 23 26 19 23 9 9 17 2 12 17 2 12 21 14 21 14 27 27 6 25 6 25 4 22 7 4 22 7 11 11 24 1 24 1
16 5 16 5 13 3 13 3
Chairman ӏ၀ Chairman ӏ၀ 1 Mr Chua Thian Poh 1 Mr Chua Thian Poh ЭބЭ ᝧϹֺބᝧϹֺ Chairman & CEO Chairman & CEO Ho Bee Land Limited Ho Bee Land Limited (1 Apr 2011) (1 Apr 2011)
Vice-Chairs ඏӏ၀ Vice-Chairs ඏӏ၀
2 Ms Chong Shiao Feng, 3 Mr Lim Chai Boon 45Mr Neo Kah Kiat Mr Seow Choke Meng 2 Ms Chong Shiao Feng, 3 Mr Lim Chai Boon 45Mr Neo Kah Kiat Mr Seow Choke Meng Rosemarie યୡ⦕ބЭ ፱௳ބЭ ᠘ӸᐸބЭ Rosemarie યୡ⦕ބЭ ፱௳ބЭ ᠘ӸᐸބЭ ჶҗज Group Director Founder, Chairman & CEO Business Consultantׄع ჶҗज Group Director Founder, Chairman & CEO Business Consultantׄع Managing Director Swan & Maclaren Pte Ltd Neo Group Limited Chinese Media Group & Managing Director Swan & Maclaren Pte Ltd Neo Group Limited Chinese Media Group & CA Indosuez (Switzerland) SA, Wealth (1 Apr 2011) (1 Jul 2015) Times Properties Pte Ltd, CA Indosuez (Switzerland) SA, Wealth (1 Apr 2011) (1 Jul 2015) Times Properties Pte Ltd, Management Singapore Branch Singapore Press Holdings Ltd Management Singapore Branch Singapore Press Holdings Ltd (1 Apr 2011) (1 Apr 2011) (1 Apr 2011) (1 Apr 2011)
Treasurer ୡਗ Treasurer ୡਗ
6 Mr Tan Boon Hoo 7 Ms Ang Fung Fung 8 Mr Ching Chiat Kwong 9 Mr Choo Chee Onn 6 Mr Tan Boon Hoo 7 Ms Ang Fung Fung 8 Mr Ching Chiat Kwong 9 Mr Choo Chee Onn ЭބЭ ᡫ√՞ބЭ ᡚᏪᏪҗज จݜؕބЭ ชӛюބЭ ᡫ√՞ބЭ ᡚᏪᏪҗज จݜؕބชӛю Corporate Advisor Partner Executive Chairman & CEO Executive Chairman Corporate Advisor Partner Executive Chairman & CEO Executive Chairman TBH International Consulting KPMG LLP Oxley Holdings Limited & Managing Director TBH International Consulting KPMG LLP Oxley Holdings Limited & Managing Director (1 Apr 2011) (1 Jul 2017) (1 Jul 2015) KSH Holdings Limited (1 Apr 2011) (1 Jul 2017) (1 Jul 2015) KSH Holdings Limited (1 Jul 2017) (1 Jul 2017)
10 10 BOARD OF DIRECTORS BOARD OF DIRECTORS
10 Prof Choo Wee Jin, 11 Ms Alice Chua 12 Dr Ee Chye Hua 13 Ms Lee Joo Cheng, 10 Prof Choo Wee Jin, 11 Ms Alice Chua 12 Dr Ee Chye Hua 13 Ms Lee Joo Cheng, Philip SVP, ▎ӶތপЭ Lillian Philip SVP, ▎ӶތপЭ Lillian ᡫၻ۬ᇳ M&A Integration Consultant Geriatrician Ұᯬҗज ᡫၻ۬ᇳ M&A Integration Consultant Geriatrician Ұᯬҗज Group CEO ST Engineering Ltd ECH Consultancy Senior Vice President, Group CEO ST Engineering Ltd ECH Consultancy Senior Vice President, National Healthcare Group (1 Jul 2015) (1 Jul 2013) Group Human Resource National Healthcare Group (1 Jul 2015) (1 Jul 2013) Group Human Resource (1 Jul 2013) Sembcorp Industries Limited (1 Jul 2013) Sembcorp Industries Limited (1 Jul 2017) (1 Jul 2017)
14 Mr Lawrence Leow 15 Mr Leow Teng Hock, 16 Mr Lim Eng Koo, 17 Mr Seah Choo Meng 14 Mr Lawrence Leow 15 Mr Leow Teng Hock, 16 Mr Lim Eng Koo, 17 Mr Seah Choo Meng ЭބੑӔڣ Э Vincent NelsonބЭ ℍᓻহބੑӔڣ Э Vincent Nelsonބℍᓻহ ,Э Senior AdvisorބЭ યߕԋބЭ Senior Advisor, Chairman & CEO ℍඳؽބЭ યߕԋބChairman & CEO ℍඳؽ Crescendas Group Senior Director Managing Director *&(2¶V2I¿FH Crescendas Group Senior Director Managing Director *&(2¶V2I¿FH Surbana Jurong Pte Ltd Surbana Jurong Pte Ltd (1 Jul 2017) United Test and Assembly Centre JP Nelson Equipment Pte Ltd (1 Jul 2017) United Test and Assembly Centre JP Nelson Equipment Pte Ltd (1 Jul 2013) (1 Jul 2013) (1 Apr 2011) (1 Apr 2011) (1 Apr 2011) (1 Apr 2011)
18 Mr Seah Kiat Seng 19 Dr See Long Hian, 20 Mr Tan Aik Hock 21 Mr Tan Huay Lim 18 Mr Seah Kiat Seng 19 Dr See Long Hian, 20 Mr Tan Aik Hock 21 Mr Tan Huay Lim ЭބЭ ชਮયބЭ Aaron ชᡜؾބܠᄦڣ ЭބЭ ชਮયބЭ Aaron ชᡜؾބܠᄦڣ Managing Director ཎ҈Ѧज Managing Director Independent, Non-Executive Managing Director ཎ҈Ѧज Managing Director Independent, Non-Executive Millennia Investment Managing Director Yuantai Fuel Trading Pte Ltd Director & Chairman of the Millennia Investment Managing Director Yuantai Fuel Trading Pte Ltd Director & Chairman of the Management Pte Ltd Ch’an Yun Buddhist Pte Ltd (1 Jul 2017) Audit Committee of Management Pte Ltd Ch’an Yun Buddhist Pte Ltd (1 Jul 2017) Audit Committee of (1 Jul 2013) (1 Apr 2011) China Jinjiang Environment (1 Jul 2013) (1 Apr 2011) China Jinjiang Environment Holding Company Limited Holding Company Limited Dasin Retail Trust Management Dasin Retail Trust Management Pte Ltd, the Trustee-Manager of Pte Ltd, the Trustee-Manager of Dasin Retail Trust Dasin Retail Trust (1 Apr 2011) (1 Apr 2011) 22Ms Teo Kwee Yee, 23Mr Tor Teck Jin, 24 Mr Yap Eu Win 22Ms Teo Kwee Yee, 23Mr Tor Teck Jin, 24 Mr Yap Eu Win Claudia Bob ජࢉ࣏ބЭ Claudia Bob ජࢉ࣏ބЭ ᠕ଦᇪҗज ᡍਲ਼ބЭ Retiree ᠕ଦᇪҗज ᡍਲ਼ބЭ Retiree Partner Director (1 Apr 2011) Partner Director (1 Apr 2011) Eversheds Harry Elias LLP Lam International Corporation Eversheds Harry Elias LLP Lam International Corporation (1 Jul 2017) Pte Ltd (1 Jul 2017) Pte Ltd (1 Jul 2013) (1 Jul 2013)
25 Mr Yap Wai Ming 26Mr Yeo Hung Chuan, 27 Mr Yip Chee Seng 25 Mr Yap Wai Ming 26Mr Yeo Hung Chuan, 27 Mr Yip Chee Seng ඣၻӕބЭ Jonathan ඣिћބЭ ඣၻӕބЭ Jonathan ඣिћބЭ Director ႘േႍބЭ Retiree Director ႘േႍބЭ Retiree Morgan Lewis Stamford LLC Vice President (1 Apr 2011) Morgan Lewis Stamford LLC Vice President (1 Apr 2011) (1 Apr 2011) Mitsubishi Electric Asia Pte Ltd (1 Apr 2011) Mitsubishi Electric Asia Pte Ltd (1 Jul 2013) (1 Jul 2013) * ( ) Date of appointment to Board when Ren Ci * ( ) Date of appointment to Board when Ren Ci became a Company Limited by Guarantee (CLG) became a Company Limited by Guarantee (CLG) 11 11 COMMITTEES COMMITTEES ൪ٙЃ ൪ٙЃ
Audit Committee Building Committee Community Engagement Audit Committee Building Committee Community Engagement Chairman Chairman Committee Chairman Chairman Committee Mr Tan Huay Lim (1 Jul 2015) Mr Seah Choo Meng (1 Jul 2013) Chairman Mr Tan Huay Lim (1 Jul 2015) Mr Seah Choo Meng (1 Jul 2013) Chairman Mr Lim Chai Boon (1 Apr 2011) Mr Lim Chai Boon (1 Apr 2011) Members Members Members Members Ms Ang Fung Fung (1 Jul 2015) Mr Choo Chee Onn (1 Jul 2017) Co-Chairman Ms Ang Fung Fung (1 Jul 2015) Mr Choo Chee Onn (1 Jul 2017) Co-Chairman Mr Lim Chin Sen (1 Apr 2011) Mr Lim Chai Boon (1 Apr 2011) Mr Neo Kah Kiat (1 Jul 2017) Mr Lim Chin Sen (1 Apr 2011) Mr Lim Chai Boon (1 Apr 2011) Mr Neo Kah Kiat (1 Jul 2017) Mr Yap Wai Ming (1 Apr 2011) Mr Nelson Lim (1 Apr 2011) Mr Yap Wai Ming (1 Apr 2011) Mr Nelson Lim (1 Apr 2011) Mr Yee Chia Hsing (1 Apr 2011) Mr Seow Choke Meng (1 Apr 2011) Vice Chairman Mr Yee Chia Hsing (1 Apr 2011) Mr Seow Choke Meng (1 Apr 2011) Vice Chairman Mr Ching Chiat Kwong (1 Jul 2015) Mr Ching Chiat Kwong (1 Jul 2015)
Co-Vice Chairman Co-Vice Chairman Mr Choo Chee Onn (1 Jul 2017) Mr Choo Chee Onn (1 Jul 2017) Governance & Risk Human Resource Governance & Risk Human Resource Committee Committe Members Committee Committe Members Chairman Chairman Ms Lillian Lee (1 Jul 2017) Chairman Chairman Ms Lillian Lee (1 Jul 2017) Mr Lawrence Leow (1 Jul 2017) Mr Lawrence Leow (1 Jul 2017) Mr Yap Wai Ming (1 Jul 2015) Ms Lillian Lee (1 Jul 2017) Mr Yap Wai Ming (1 Jul 2015) Ms Lillian Lee (1 Jul 2017) Mr Nelson Lim (1 Apr 2011) Mr Nelson Lim (1 Apr 2011) Vice Chairman Members Mr Muhammad Nadjad (1 Jul 2015) Vice Chairman Members Mr Muhammad Nadjad (1 Jul 2015) Mr Ng Hock Chuan (1 Apr 2011) Mr Ng Hock Chuan (1 Apr 2011) Ms Alice Chua (1 Jul 2015) Prof Philip Choo (1 Jul 2013) Ms Alice Chua (1 Jul 2015) Prof Philip Choo (1 Jul 2013) Mr Seah Kiat Seng (1 Jul 2013) Mr Seah Kiat Seng (1 Jul 2013) Mr Vincent Leow (1 Nov 2016) Mr Vincent Leow (1 Nov 2016) Dr Aaron See (1 Apr 2011) Dr Aaron See (1 Apr 2011) Members Mr Neo Kah Kiat (1 Jul 2017) Members Mr Neo Kah Kiat (1 Jul 2017) Mr Tan Aik Hock (1 Jul 2017) Mr Tan Aik Hock (1 Jul 2017) Mr Seah Kiat Seng (1 Jul 2013) Mr Yap Eu Win (1 Jul 2017) Mr Seah Kiat Seng (1 Jul 2013) Mr Yap Eu Win (1 Jul 2017) Mr Bob Tor (1 Jul 2013) Mr Bob Tor (1 Jul 2013) Mr Tan Boon Hoo (1 Jul 2015) Mr Tan Boon Hoo (1 Jul 2015) Mr Yap Eu Win (1 Apr 2011) Mr Yap Eu Win (1 Apr 2011) Ms Claudia Teo (1 Jul 2017) Ms Claudia Teo (1 Jul 2017) Mr Wong Hsien Xiong (1 Dec 2016) Mr Wong Hsien Xiong (1 Dec 2016)
Investment Committee Medical Advisory Nominating Committee Investment Committee Medical Advisory Nominating Committee Chairman Committee Chairman Chairman Committee Chairman Mr Seah Kiat Seng (1 Jul 2015) Advisor Mr Chua Thian Poh (1 Apr 2011) Mr Seah Kiat Seng (1 Jul 2015) Advisor Mr Chua Thian Poh (1 Apr 2011) Dr James Khoo (1 Jul 2013) Dr James Khoo (1 Jul 2013) Members Members Members Members Ms Rosemarie Chong (1 Apr 2011) Chairman Ms Rosemarie Chong (1 Jul 2013) Ms Rosemarie Chong (1 Apr 2011) Chairman Ms Rosemarie Chong (1 Jul 2013) Mr Chua Thian Poh (1 Apr 2011) Dr Ee Chye Hua (1 Jul 2013) Mr Lim Chai Boon (1 Apr 2011) Mr Chua Thian Poh (1 Apr 2011) Dr Ee Chye Hua (1 Jul 2013) Mr Lim Chai Boon (1 Apr 2011) Mr Simon Ip (1 Apr 2011) Mr Neo Kah Kiat (1 Jul 2017) Mr Simon Ip (1 Apr 2011) Mr Neo Kah Kiat (1 Jul 2017) Ms Claudia Teo (1 Apr 2011) Members Mr Seow Choke Meng (1 Apr 2011) Ms Claudia Teo (1 Apr 2011) Members Mr Seow Choke Meng (1 Apr 2011) Mr Bob Tor (1 Jul 2013) Prof Philip Choo (1 Jul 2013) Mr Yap Wai Ming (1 Apr 2015) Mr Bob Tor (1 Jul 2013) Prof Philip Choo (1 Jul 2013) Mr Yap Wai Ming (1 Apr 2015) Mr Wong Hsien Xiong (1 Dec 2016) Ms Lee Leng Noey (1 Jul 2013) Mr Wong Hsien Xiong (1 Dec 2016) Ms Lee Leng Noey (1 Jul 2013) Dr Lee Liang Tee (1 Jul 2013) Dr Lee Liang Tee (1 Jul 2013) Dr Ng Wai Chong (1 Jul 2013) Dr Ng Wai Chong (1 Jul 2013) Dr Kenneth Tan (1 Jul 2013) Dr Kenneth Tan (1 Jul 2013) A/Prof Tan Thai Lian (1 Jul 2013) A/Prof Tan Thai Lian (1 Jul 2013) Mr Tong Shao Chuen (1 Apr 2011) Mr Tong Shao Chuen (1 Apr 2011) * ( ) Date of appointment to Committees * ( ) Date of appointment to Committees Prof Alan Wong (1 Jul 2015) Prof Alan Wong (1 Jul 2015) 12 12 PATRONS AND PATRONS AND HONORARY ADVISORS HONORARY ADVISORS
ऩϯԇᓐஓ֜ ູऩϯԇᓐஓູ֜
Honorary Advisors Patrons Religious Advisor Honorary Advisors Patrons Religious Advisor ԇᓐஓ֜ ູऩϯ ፎۭஓ֜ ԇᓐஓ֜ ູऩϯ ፎۭஓ֜
Mr Ch’ng Jit Koon Mr Thomas Bon Venerable Shi Yin Yuan Mr Ch’ng Jit Koon Mr Thomas Bon Venerable Shi Yin Yuan ٫עЭ ධ౨ބЭ ࠬࣆ፸ބးѝᙿ ٫עЭ ධ౨ބЭ ࠬࣆ፸ބးѝᙿ
Prof Tommy Koh Mr Chung Shih Ping Prof Tommy Koh Mr Chung Shih Ping Эބحѹۭᇴ ࠔՈގ Эބحѹۭᇴ ࠔՈގ
Dr Lim Chun Leng, Michael Dato’ Seri Dr Derek Goh Dr Lim Chun Leng, Michael Dato’ Seri Dr Derek Goh ય᜴ਏফЭ ܀ѻᅴ࠷ѧज ય᜴ਏফЭ ܀ѻᅴ࠷ѧज
Mr Ong Pang Boon Mr Goi Seng Hui, Sam Mr Ong Pang Boon Mr Goi Seng Hui, Sam ৃӛބЭ ḟћᐬބЭ ৃӛބЭ ḟћᐬބЭ
Mr Teo Chong Tee Mr Koh Tiak Chye Mr Teo Chong Tee Mr Koh Tiak Chye Эބᘗୡގ Эބፎஇع Эބᘗୡގ Эބፎஇع
Mr Yeo Guat Kwang Mr David Teo Mr Yeo Guat Kwang Mr David Teo Эބᡁ⽯ع ЭބЭ ႘࠷ؕބᡁ⽯ع Эބ႘࠷ؕ
Mrs Yu-Foo Yee Shoon Mr Desmond Teo Mrs Yu-Foo Yee Shoon Mr Desmond Teo Эބѹᒬظ Э ᐥӲႍҗजބѹᒬظ ᐥӲႍҗज
Mr Yam Kum Weng Mr Yam Kum Weng Эބᑧۻ Эބᑧۻ
Mrs Yeo Kee Ping Mrs Yeo Kee Ping տஹҗज տஹҗज
1313 1313 KEY MANAGEMENT TEAM KEY MANAGEMENT TEAM ҶݽՇঔ࣎ ҶݽՇঔ࣎
2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10
1 1 Chief Executive Officer Chief Executive Officer ദӑྶ ദӑྶ Mr Joe HauᯈЍћބЭ 6 Mr Joe HauᯈЍћބЭ 6 (1 May 2018) Director, Finance (1 May 2018) Director, Finance ୡࢵྶ ୡࢵྶ 2 2 Chief Operating Officer Ms Quak Jin Fen, Jeanឞᙲҗज Chief Operating Officer Ms Quak Jin Fen, Jeanឞᙲҗज (ྶ (15 Mar 2007ښྶ (15 Mar 2007) ښ Mr Albert Hong ঈޭᲬބЭ 7 Mr Albert Hong ঈޭᲬބЭ 7 (22 Jun 2017) Director, Human Resource and Manpower Develop- (22 Jun 2017) Director, Human Resource and Manpower Develop- ment ment 3 3 Chief Nurse ϯӇ࠭ୂэॿྶ Chief Nurse ϯӇ࠭ୂэॿྶ Ms Nuryasmin Hannah ۻMs Nuryasmin Hannah আՇӏ ۻআՇӏ Executive Director, Ren Ci Learning Academy (25 Jun 2018) Executive Director, Ren Ci Learning Academy (25 Jun 2018) ᖵຟଇҔऒྶ 8 ᖵຟଇҔऒྶ 8 Ms Sim Teck Meh, Jennyଶਲ਼ࢱҗज Executive Director, Ren Ci @ Ang Mo Kio Ms Sim Teck Meh, Jennyଶਲ਼ࢱҗज Executive Director, Ren Ci @ Ang Mo Kio Aug 2013) ᖵᜡᦤ༃ࠩऒྶ (21 Aug 2013) ᖵᜡᦤ༃ࠩऒྶ 21) ლᙲҗजعლᙲҗज Ms Chong Wai FungعMs Chong Wai Fung 4 4 Director, Clinical (1 Dec 2014) Director, Clinical (1 Dec 2014) ফࢵྶ 9 ফࢵྶ 9 Dr Lee Liang Tee ౠிࡐফЭ Executive Director, Ren Ci @ Bukit Batok St. 52 Dr Lee Liang Tee ౠிࡐফЭ Executive Director, Ren Ci @ Bukit Batok St. 52 Feb 2011) ᖵয༃ࠩऒྶ (1 Feb 2011) ᖵয༃ࠩऒྶ 1) ᏫҗजޜعᏫҗज Ms Teo Lay HongޜعMs Teo Lay Hong 5 5 Director, Community Engagement (3 Aug 2018) Director, Community Engagement (3 Aug 2018) ৡ࡞௴ҟྶ 10 ৡ࡞௴ҟྶ 10 Ms Chong Pei Lanࠔነҗज Director, Clinical Quality Management Unit Ms Chong Pei Lanࠔነҗज Director, Clinical Quality Management Unit ݽՇੑྶצܚݽՇੑྶ (2 Feb 2015) ॢצܚFeb 2015) ॢ 2) Co-Executive Director, Ren Ci Learning Academy Co-Executive Director, Ren Ci Learning Academy ᖵຟଇҔऒࣤ؏ྶ ᖵຟଇҔऒࣤ؏ྶ Dr Kalaimamani d/o Kanagasabai Dr Kalaimamani d/o Kanagasabai (1 Dec 2006) (1 Dec 2006) 14 * ( ) Date joined 14 * ( ) Date joined ORGANISATION STRUCTURE ORGANISATION STRUCTURE ྥੑഹ ྥੑഹ
Board Of Directors Board Of Directors ៰Ԫտ ៰Ԫտ Chairman Ԇଅ Chairman Ԇଅ Mr Chua Thian Poh Mr Chua Thian Poh
Chief Executive Officer Chief Executive Officer ಗᤈፊ ಗᤈፊ Mr Joe Hau Mr Joe Hau
CORPORATE CLUSTER CLINICAL CLUSTER CORPORATE CLUSTER CLINICAL CLUSTER Human Human Chief Quality Chief Quality Corporate Community Resource & Nursing Home Clinical Corporate Community Resource & Nursing Home Clinical Operating Finance Service Nursing Operating Finance Service Nursing Development Engagement Manpower Administration Services Development Engagement Manpower Administration Services Officer Office ᨰᓕቘ Management ಷቘ Officer Office ᨰᓕቘ Management ಷቘ ۓಷ๐܅ ۖ Development ዌِᴺᤈ܄ ᐒݎմӱ ۓಷ๐܅ ۖ Development ዌِᴺᤈ܄ ᐒݎմӱ ᓕቘۓ սᨶ๐ݎᩒრ݊ێਰ Ոلېᓕቘ ០ᬩፊۓ սᨶ๐ݎᩒრ݊ێਰ Ոلې០ᬩፊ
Ren Ci @ Clinical Quality Ren Ci @ Clinical Quality Clinical Management Clinical Management Business Ang Mo Kio Unit Business Ang Mo Kio Unit Operations Corporate Operations Corporate Communications Office Ռਡ ԁଥᨶᰁ Communications Office Ռਡ ԁଥᨶᰁ ۓዌԪ܅ ۓዌԪ܅ ዌِᴺ ᓕቘᕟ ॒ۓዌِᴺ ᓕቘᕟ մӱ᭗ᦔ ӱ ॒ۓմӱ᭗ᦔ ӱ Ren Ci @ Ren Ci @ Facility Fundraising Bukit Batok Medical Facility Fundraising Bukit Batok Medical Services & St. 52 Services Services & St. 52 Services ۓዌ๐܅ Partnerships Ռྎݴ૬52 ۓᦡෞ๐ ۓዌ๐܅ Partnerships Ռྎݴ૬52 ۓᦡෞ๐ ᓉྃ݊ݳ֢ ᤋዌِᴺ ᓉྃ݊ݳ֢ ᤋዌِᴺ
Information Volunteer Pharmacy Information Volunteer Pharmacy Technology Management & Technology Management & ڵយ ڵយ ᩒᦔᑀದ Development ᩒᦔᑀದ Development Ԏૡݎ Ԏૡݎ
Materials Materials Management Rehabilitation Management Rehabilitation ᨻᓕቘ ॔؋ ᨻᓕቘ ॔؋ OPERATING UNITS OPERATING UNITS OPERATING UNITS Social Work OPERATING UNITS Social Work Support Support IRRAWADDY ANG MO KIO BUKIT BATOK ST. 52 & IRRAWADDY ANG MO KIO BUKIT BATOK ST. 52 & Operations Counselling Operations Counselling IRRAWADDY ANG MO KIO BUKIT BATOK ST. 52 IRRAWADDY ANG MO KIO BUKIT BATOK ST. 52 ݊ᬀىRen Ci Community Hospital Ren Ci @ Ang Mo Kio Ren Ci @ Bukit Batok St. 52 ᐒտ ۓ݊ᬀ ඪൔԪىRen Ci Community Hospital Ren Ci @ Ang Mo Kio Ren Ci @ Bukit Batok St. 52 ᐒտ ۓඪൔԪ ᴺRen Ci Community Hospital ՌਡዌِᴺRen Ci @ Ang Mo Kio Ռྎݴ૬Ren Ci52 @ᤋዌِᴺ Bukit Batok St. 52܅܄ᴺRen Ci Community Hospital ՌਡዌِᴺRen Ci @ Ang Mo Kio Ռྎݴ૬Ren Ci52 @ᤋዌِᴺ Bukit Batok St. 52 Ռᐒ܅܄Ռᐒ ᴺ B d ) (392Ռਡዌِᴺ B d ) (256 BՌྎݴ૬ d ) 52ᤋዌِᴺ܅܄ᴺ B d ) (392Ռਡዌِᴺ B d ) (256 BՌྎݴ૬ d ) 52ᤋዌِᴺ (116Ռᐒ܅܄116Ռᐒ) (116 Beds) (392 Beds) (256 Beds) (116 Beds) (392 Beds) (256 Beds)
Chronic Sick Unit Senior Care Centre Senior Care Centre Chronic Sick Unit Senior Care Centre Senior Care Centre ԔἻಷቘӾஞ ԔἻಷቘӾஞ ֖ܔԔἻಷቘӾஞ ԔἻಷቘӾஞ ౌየఋ ֖ܔየఋౌ (120 Beds) > Day Rehabilitation > Day Rehabilitation (120 Beds) > Day Rehabilitation > Day Rehabilitation > Maintenance Day Care > Maintenance Day Care > Maintenance Day Care > Maintenance Day Care Senior Care Centre > General Dementia Day > General Dementia Day Senior Care Centre > General Dementia Day > General Dementia Day ԔἻಷቘӾஞ Care Care ԔἻಷቘӾஞ Care Care > Day Rehabilitation > Enhanced Dementia Day > Enhanced Dementia Day > Day Rehabilitation > Enhanced Dementia Day > Enhanced Dementia Day > Maintenance Day Care Care Care > Maintenance Day Care Care Care > General Dementia Day > Centre-based Nursing > Centre-based Nursing > General Dementia Day > Centre-based Nursing > Centre-based Nursing Care Service Service Care Service Service > Enhanced Dementia Day > Enhanced Dementia Day Care Short-Stay Unit Care Short-Stay Unit ֖ܔ֘فCentre-based Nursing Ꭸ๗ < ֖ܔ֘فCentre-based Nursing Ꭸ๗ < Service (80 Beds) Service (80 Beds) > Integrated Home and Day > Integrated Home and Day Care Care
Ren Ci Learning Academy Ren Ci Learning Academy Ռङᦒᴺ Ռङᦒᴺ
15 15 AT A GLANCE AT A GLANCE িטি ѠטѠ
Community Hospital Chronic Sick Unit Nursing Home Nursing Home Short Stay Unit Community Hospital Chronic Sick Unit Nursing Home Nursing Home Short Stay Unit (Bukit Batok St. 52) (Ang Mo Kio) (Ang Mo Kio) (Bukit Batok St. 52) (Ang Mo Kio) (Ang Mo Kio) 1,419 132 286 423 67 1,419 132 286 423 67 Patients Residents Residents Residents Residents Patients Residents Residents Residents Residents 89.9% 91.2% 96.8% 94.8% 85.1% 89.9% 91.2% 96.8% 94.8% 85.1% Average Bed Average Bed Average Bed Average Bed Average Bed Average Bed Average Bed Average Bed Average Bed Average Bed Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate Occupancy Rate
Senior Care Centre Senior Care Centre Senior Care Centre Senior Care Centre Senior Care Centre Senior Care Centre @ Novena @ Bukit Batok St. 52 @ Ang Mo Kio @ Novena @ Bukit Batok St. 52 @ Ang Mo Kio 160 187 176 160 187 176 Clients Clients Clients Clients Clients Clients 8,007 15,864 13,961 8,007 15,864 13,961 Sessions Sessions Sessions Sessions Sessions Sessions (Including IHDC) (Including IHDC)
Total Patients Served 2,850 Total Patients Served 2,850
Total Staff Strength 896 Total Staff Strength 896
Nursing/Resident Care 64% Nursing/Resident Care 64% Allied Health 17% Allied Health 17% Administration 10% Administration 10% 43% 57% Ancillary Support 8% 43% 57% Ancillary Support 8% Local Foreign Local Foreign Doctor 1% Doctor 1%
16 16 AT A GLANCE AT A GLANCE
PATIENTS’ PER CAPITA FAMILY INCOME TIERS PATIENTS’ PER CAPITA FAMILY INCOME TIERS
48% 74% 80% 49% 11% 13% 9% 12% 15% 8% 8% 13% 9% 4% 3% 8% 17% 1% 0% 18% 48% 74% 80% 49% 11% 13% 9% 12% 15% 8% 8% 13% 9% 4% 3% 8% 17% 1% 0% 18%
$0 - $700 $701 - $1,100 $1,100 - $1,800 $1,800 - $2,600 > $2,600 $0 - $700 $701 - $1,100 $1,100 - $1,800 $1,800 - $2,600 > $2,600
COMMUNITY HOSPITAL CHRONIC SICK UNIT NURSING HOME SENIOR CARE CENTRE COMMUNITY HOSPITAL CHRONIC SICK UNIT NURSING HOME SENIOR CARE CENTRE
REFERRALS TO REFERRALS TO REN CI COMMUNITY HOSPITAL REN CI COMMUNITY HOSPITAL
Tan Tock Seng Hospital 84.4% Tan Tock Seng Hospital 84.4% 3 Other Hospitals 7.5% 3 Other Hospitals 7.5% Singapore General Hospital 8.1% Singapore General Hospital 8.1%
VOLUNTEERS AND PARTNERS VOLUNTEERS AND PARTNERS
Regular Ad-Hoc Corporate Religious Groups Regular Ad-Hoc Corporate Religious Groups Volunteers Volunteers Organisations / Institutions Schools Volunteers Volunteers Organisations / Institutions Schools 715 3,370 25 32 58 715 3,370 25 32 58
17 17 FUNDRAISING EVENTS FUNDRAISING EVENTS ᒨޔҠҟ ᒨޔҠҟ
Ren Ci Vice Chair Mr Seow Choke Meng presenting a Ren Ci Vice Chair Mr Seow Choke Meng presenting a token of appreciation to the event sponsor Mr Keith Sim token of appreciation to the event sponsor Mr Keith Sim
SUPER MOMMY MUSICAL SUPER MOMMY MUSICAL “Super Mommy”, the heart-warming musical drama “Super Mommy”, the heart-warming musical drama about the social issues associated with dementia about the social issues associated with dementia and the joys and woes of intergenerational and the joys and woes of intergenerational relationships took centre stage at Resort World relationships took centre stage at Resort World Sentosa on the last day of May in the name Sentosa on the last day of May in the name of charity. We were very fortunate to have the of charity. We were very fortunate to have the support and generosity of a donor who sponsored a support and generosity of a donor who sponsored a night of musical performance to raise fund for Ren night of musical performance to raise fund for Ren Ci Hospital. Backed by a formidable cast of local Ci Hospital. Backed by a formidable cast of local actors and comedian with renowned Taiwanese actors and comedian with renowned Taiwanese music writer, Huang Yun Ling as the Music Director music writer, Huang Yun Ling as the Music Director for the musical, the event succeeded in raising for the musical, the event succeeded in raising $187,514 for our beneficiaries. $187,514 for our beneficiaries. ćهěɝʚӍĠͳȱͶĀ͡ǒףć Ăśʪʸą˫ғग़DžȠȱهěɝʚӍĠͳȱͶĀ͡ǒףĂśʪʸą˫ғग़DžȠȱ ǩ۩ȘʆĀ߈ޝĀǩػӽĘąݑڒǩ۩ȘʆĀ߈ ͅʃĀŕŶĂĐŗཱྀޝĀǩػӽĘąݑڒʃĀŕŶĂĐŗཱྀͅ Ӳ˴ȉōǩфੁ͡ǒǟŝֆهӲ˴ȉōǩфੁ͡ǒǟŝֆ ф뼶qɸ͆ʉrύǕŞǛهф뼶qɸ͆ʉrύǕŞǛ
מည༸ࠬ͡ǒɽઠ߽ࢧ뼶ˤƜƚŪβħāĶĀŭǥ͠ מည༸ࠬ͡ǒɽઠ߽ࢧ뼶ˤƜƚŪβħāĶĀŭǥ͠ Ѓ뼶ڒ Ѓ뼶ڒ
188 188 FUNDRAISING EVENTS FUNDRAISING EVENTS
REN CI VEGETARIAN FOOD FIESTA REN CI VEGETARIAN FOOD FIESTA Ren Ci’s annual flagship event welcomed the Ren Ci’s annual flagship event welcomed the support from more than 70 individuals and groups support from more than 70 individuals and groups who set up shops for a common cause – to raise who set up shops for a common cause – to raise funds for the needy seniors. The charity carnival funds for the needy seniors. The charity carnival raised $455,774 to enhance patients’ care. raised $455,774 to enhance patients’ care. മཱྀĀŭʇูƜƚĎɸľċċĉӍ֣ɆĀж̯뼷 മཱྀĀŭʇูƜƚĎɸľċċĉӍ֣ɆĀж̯뼷 Ѓ뼶ًηěħԻƤĀ֕ȗ̀́դīڒמЃ뼶ًηěħԻƤĀ֕ȗ̀́դī ħമཱྀԻƤڒמħമཱྀԻƤ 뼶 뼶
LIN HUI YIN CHARITY MUSICAL LIN HUI YIN CHARITY MUSICAL Charity musical Lin Hui Yin was held on Friday, Charity musical Lin Hui Yin was held on Friday, 25 January 2019 at The Esplanade Theatre. 25 January 2019 at The Esplanade Theatre. Famed Chinese Soprano Chen Xiaoduo played Famed Chinese Soprano Chen Xiaoduo played the legendary character who helped design the the legendary character who helped design the REN CI CHARITY GOLF TOURNAMENT REN CI CHARITY GOLF TOURNAMENT national emblem of China and the Monument national emblem of China and the Monument 124 enthusiastic golfers gathered at Sentosa Golf 124 enthusiastic golfers gathered at Sentosa Golf to the People’s Heroes. Produced by the China to the People’s Heroes. Produced by the China Club, Tanjong Course on 1 June 2018 to participate Club, Tanjong Course on 1 June 2018 to participate National Opera and Drama Theatre and sponsored National Opera and Drama Theatre and sponsored in the Ren Ci Charity Golf Tournament 2018. Mr Lim in the Ren Ci Charity Golf Tournament 2018. Mr Lim by Fire Phoenix Cloud Computing Holding Co. by Fire Phoenix Cloud Computing Holding Co. Swee Say, Former Minister for Manpower was among Swee Say, Former Minister for Manpower was among Ltd, the night’s performance raised $258,692 for Ltd, the night’s performance raised $258,692 for the participants who teed off for a good cause, raising the participants who teed off for a good cause, raising Ren Ci Hospital through sponsorships, outright Ren Ci Hospital through sponsorships, outright $664,200 to enhance patients’ care. Main sponsor for $664,200 to enhance patients’ care. Main sponsor for donations and ticket sales. donations and ticket sales. ŗȘ݁ōǩġŚӚ౨̄뼷ࠨĉŠǟŝħӺهŗȘ݁ōǩġŚӚ౨̄뼷ࠨĉŠǟŝħӺ this annual sporting event was Mitsubishi Electric Asia Ĕś͡ǒهthis annual sporting event was Mitsubishi Electric Asia Ĕś͡ǒ DŽ뼷ħമֵཱྀԻڏćƎŭĂǘླྀʄۨġķهDŽ뼷ħമֵཱྀԻ Pte Ltd. բ뼶͡ǒڏćƎŭĂǘླྀʄۨġķهPte Ltd. բ뼶͡ǒ ˄Ի̑ǟهԻŠσهύġŚŚŝЕهǒ͡ڒཱྀ˽உǒˌ뼷 ᏯЃ뼶܌ƬٕޝЍČƋǘŭʃūमࣘݑ܌Ի̑ǟ˄ ǩƬٕهԻŠσهύġŚŚŝЕهǒ͡ڒཱྀ˽உǒˌ뼷 ᏯЃ뼶܌ƬٕޝЍČƋǘŭʃūमࣘݑ܌ǩƬٕ ĈՃȓѣՎ뼶ȩӲʘľՎ뼷ˢܕวŀϵŀģᯕࡥƍɁ ύΖதൢԀʹΚߝڄ뼶ǡĉƺˌˌǥظЍ܌ƬٕڒĈՃȓѣՎ뼶ȩӲʘľՎ뼷ˢ ϨȀമཱཱྀྀܕวŀϵŀģᯕࡥƍɁ ύΖதൢԀʹΚߝڄ뼶ǡĉƺˌˌǥظЍ܌ƬٕڒϨȀമཱཱྀྀ ąɸľ뼶מ뼶Ĕ ˈഉŠɠЖܽߊħമֵཱྀԻמħԻƤ֕ȗƶǚդظЍത܌śƺ뼶Ƭٕڒąɸľ뼶 ħཱྀמ뼶Ĕ ˈഉŠɠЖܽߊħമֵཱྀԻמħԻƤ֕ȗƶǚդظЍത܌śƺ뼶Ƭٕڒħཱྀ ि२ĉĈՃȓѣ뼶ۈि२ĉĈՃȓѣ뼶 ơĀǂđՎԄĄƁᔿǗƯۈơĀǂđՎԄĄƁᔿǗƯ
REN CI FLAG DAY REN CI FLAG DAY On the first Saturday of August, more than 740 On the first Saturday of August, more than 740 volunteers from corporate organisations, universities, volunteers from corporate organisations, universities, schools and staff swept across various places in schools and staff swept across various places in Singapore, carrying tins to raise fund for Ren Ci Singapore, carrying tins to raise fund for Ren Ci Hospital. The street collection took in $77,249 worth Hospital. The street collection took in $77,249 worth of donation which will go towards patient care and of donation which will go towards patient care and supporting the needy seniors. supporting the needy seniors. ࢙ŠƓࡺĀغ࢙ŠƓࡺĀ ԖʃĀljĂċɪʿԣ뼷മཱྀʕǟĉ˴ȉĎĢࢨˡغԖʃĀljĂċɪʿԣ뼷മཱྀʕǟĉ˴ȉĎĢࢨˡ יѺ̇뼶ˤƜƚīמҘƼҊ뼷ħമֵཱྀԻڂĠǩػʕ יѺ̇뼶ˤƜƚīמҘƼҊ뼷ħമֵཱྀԻڂĠǩػʕ ЃȜůǘ֕ȗŠж̯Ĉ̀đĀԻƤĶ뼶ڒ ЃȜůǘ֕ȗŠж̯Ĉ̀đĀԻƤĶ뼶ڒ 19 19 OUR FOCUS OUR FOCUS
20 20 OUR FOCUS OUR FOCUS
Meeting Healthcare Needs of Meeting Healthcare Needs of Ageing Society Ageing Society
According to MOH’s statistics, the number acute hospital to post treatment at community According to MOH’s statistics, the number acute hospital to post treatment at community of people aged 65 years and older will reach hospital. For the pilot trial, up to 30% of of people aged 65 years and older will reach hospital. For the pilot trial, up to 30% of 900,000 in 2030. The aim is to keep these admissions to Ren Ci Community Hospital 900,000 in 2030. The aim is to keep these admissions to Ren Ci Community Hospital people as healthy as possible so that they can (RCCH) are patients from Tan Tock Seng people as healthy as possible so that they can (RCCH) are patients from Tan Tock Seng enjoy quality life and age in place. Hospital (TTSH) requiring post hip fracture care. enjoy quality life and age in place. Hospital (TTSH) requiring post hip fracture care. Patients are enrolled into this bundle scheme Patients are enrolled into this bundle scheme In this financial year, Ren Ci continues to based on defined clinical criteria. In this financial year, Ren Ci continues to based on defined clinical criteria. ramp up its healthcare capabilities to meet ramp up its healthcare capabilities to meet the expected rise in demand from an ageing This pilot trial has shown that patients benefit the expected rise in demand from an ageing This pilot trial has shown that patients benefit population. Our suite of aged care services has from the seamless delivery of coordinated population. Our suite of aged care services has from the seamless delivery of coordinated to evolve with the changing healthcare needs. value-based care from a multidisciplinary team to evolve with the changing healthcare needs. value-based care from a multidisciplinary team spanning both the hospitals, leading to better spanning both the hospitals, leading to better Last July, our day rehabilitation centre at rehabilitation outcomes, earlier discharge and Last July, our day rehabilitation centre at rehabilitation outcomes, earlier discharge and Novena has been transformed into a senior also reduces readmissions during and after the Novena has been transformed into a senior also reduces readmissions during and after the care centre, offering day care services on top of treatment period. care centre, offering day care services on top of treatment period. the active and maintenance rehabilitation. Our the active and maintenance rehabilitation. Our Singapore Programme for the Integrated Care The average wait time for the 488 admissions Singapore Programme for the Integrated Care The average wait time for the 488 admissions for the Elderly (SPICE) was overhauled into the from TTSH to RCCH was reduced by up to 5 days for the Elderly (SPICE) was overhauled into the from TTSH to RCCH was reduced by up to 5 days Integrated Home and Day Care (IHDC), adding and average length of stay for post treatment Integrated Home and Day Care (IHDC), adding and average length of stay for post treatment home personal care and home therapy service was reduced from 29 days to 21 days at RCCH. home personal care and home therapy service was reduced from 29 days to 21 days at RCCH. through our partnership with Homage, an on- Shorter length of stay allows the hospitals through our partnership with Homage, an on- Shorter length of stay allows the hospitals demand home caregiving service provider. This to manage newly admitted patients and cost demand home caregiving service provider. This to manage newly admitted patients and cost transformation enables Ren Ci to go beyond savings for the discharged patients. transformation enables Ren Ci to go beyond savings for the discharged patients. centre-based services to home-based services centre-based services to home-based services so as to better support ageing in place. To offer more care options apart from the so as to better support ageing in place. To offer more care options apart from the nursing home placement, 80 beds have been nursing home placement, 80 beds have been In the community hospital, the hip fracture set aside as “Short-Stay Unit” (SSU) in Ren Ci In the community hospital, the hip fracture set aside as “Short-Stay Unit” (SSU) in Ren Ci bundle pilot has reaped positive outcome. Hip @ Ang Mo Kio nursing home. This new facility bundle pilot has reaped positive outcome. Hip @ Ang Mo Kio nursing home. This new facility Fracture was selected by MOH as the bundled piloted by Ren Ci and MOH provides a limited Fracture was selected by MOH as the bundled piloted by Ren Ci and MOH provides a limited trial due to the high occurrence of seniors term of care of up to 6 months for patients trial due to the high occurrence of seniors term of care of up to 6 months for patients suffering from hip fracture after a fall. It serves who require a longer time to recuperate after suffering from hip fracture after a fall. It serves who require a longer time to recuperate after to cover care services provided to a patient discharge from a hospital. During this period, to cover care services provided to a patient discharge from a hospital. During this period, during a clinical episode which extends from the client receives assistance with their daily during a clinical episode which extends from the client receives assistance with their daily
21 21 gain confidence to return to the community. The The exercise component in this fall prevention gain confidence to return to the community. The The exercise component in this fall prevention other aspect of SSU is to increase the client’s programme is tailored from other evidence- other aspect of SSU is to increase the client’s programme is tailored from other evidence- sense of independence, self-worth and meaning based and successful exercise regimes like sense of independence, self-worth and meaning based and successful exercise regimes like in life through self-discovery and reconnection. the Otago exercise programme (New Zealand), in life through self-discovery and reconnection. the Otago exercise programme (New Zealand), Since the launch of the SSU service, close to 70 Stepping On (Australia) and the SAIL programme Since the launch of the SSU service, close to 70 Stepping On (Australia) and the SAIL programme seniors have benefited from the short term care (USA), focusing on strength, balance and seniors have benefited from the short term care (USA), focusing on strength, balance and and returned home. cardiovascular fitness. and returned home. cardiovascular fitness.
With nursing homes in the heartland, Ren Ci This fall prevention programme addresses With nursing homes in the heartland, Ren Ci This fall prevention programme addresses is well positioned to support the neighbouring the seniors’ concern of either frequent falls is well positioned to support the neighbouring the seniors’ concern of either frequent falls residents with aged care service and engage or fear of falls, and empowers them to make residents with aged care service and engage or fear of falls, and empowers them to make them through community health programme. appropriate decisions in their daily activities to them through community health programme. appropriate decisions in their daily activities to mitigate potential falls. mitigate potential falls. With close to 70% of falls in seniors happening With close to 70% of falls in seniors happening within their households, our therapists at Ren within their households, our therapists at Ren Ci @ Ang Mo Kio Senior Care Centre piloted a Ci @ Ang Mo Kio Senior Care Centre piloted a community engagement initiative that marries community engagement initiative that marries physical exercise and education to help seniors physical exercise and education to help seniors aged 65 and above prevent and address risk aged 65 and above prevent and address risk factors of falls early. factors of falls early.
A collaboration with Teck Ghee Zone A Residents’ A collaboration with Teck Ghee Zone A Residents’ Committee (RC), the fall prevention programme Committee (RC), the fall prevention programme which comprises initial assessment, 11 sessions which comprises initial assessment, 11 sessions of therapist-led exercises & education, and a of therapist-led exercises & education, and a post-programme outcome measurement, helps to post-programme outcome measurement, helps to strengthen seniors’ balance & fitness and raise strengthen seniors’ balance & fitness and raise awareness on fall prevention. awareness on fall prevention.
As we promote seniors to age in the community, As we promote seniors to age in the community, our aim is to equip the seniors with the our aim is to equip the seniors with the knowledge on how to identify fall hazards knowledge on how to identify fall hazards especially at home or in the event of falls, the especially at home or in the event of falls, the seniors can adopt the right recovery techniques seniors can adopt the right recovery techniques to minimise complications and optimise post- to minimise complications and optimise post- fall outcomes. fall outcomes.
22 22 OUR FOCUS OUR FOCUS
ӖƳ͓Ā̝Ծ̀́ śԻˁŃ̀đƑǥĴǎ֖ҫĀŭǥ͎͠ࣂǥТċ ͟ӖƳ͓Ā̝Ծ̀́ śԻˁŃ̀đƑǥĴǎ֖ҫĀŭǥ͎͠ࣂǥТċ͟ ʃĀ֕ȗ뼶ćĔʿǎԻƤěćū˩ƜƚġȌī֕ ʃĀ֕ȗ뼶ćĔʿǎԻƤěćū˩ƜƚġȌī֕ ȗĉ˴ĀৗՎ뼷ǜĴˈɩ֕ȗъՎŴĶฎҫƫ࠰ ȗĉ˴ĀৗՎ뼷ǜĴˈɩ֕ȗъՎŴĶฎҫƫ࠰ ŀˌĀՕʹׅФ뼷ŭ݁ɸľξĀŚĉȜې֪֭ ŀˌĀՕʹׅФ뼷ŭ݁ɸľξĀŚĉȜې֪֭ ҠĀƱķ뼶ף ҠĀƱķ뼶ף ćŭLjȀχоĉ뼶ȁˤāĶĀϝԶĄҤ ćŭLjȀχоĉ뼶ȁˤāĶĀϝԶĄҤ ĻĨźŴĶ̝̯Ծ֖뼷ŗϔǃɩџΙŀƜŠʅŞ ĻĨźŴĶ̝̯Ծ֖뼷ŗϔǃɩџΙŀƜŠʅŞ qҽʿɌʐ˱ʞrĀԨĂ̖žĄʘľĢāşƴӍ qҽʿɌʐ˱ʞrĀԨĂ̖žĄʘľĢāşƴӍ ѷƳ뼶 ѷƳ뼶 ȶĤઽɌ뼷ˣƫŭǥ͠ĀћӐƗ뼷Ģā͍ҲƗӍ ȶĤઽɌ뼷ˣƫŭǥ͠ĀћӐƗ뼷Ģā͍ҲƗӍ ĉŀNjػ뼶ĢqҽʿɌʐ˱ʞr˖ӪȖśŗĎ뼷 ĉŀNjػ뼶ĢqҽʿɌʐ˱ʞr˖ӪȖśŗĎ뼷 ćǕ؈ŭʇ뼷മཱྀҬφֵ͎ਐ̝ԾĨƺ뼷ŗ͟ ćǕ؈ŭʇ뼷മཱྀҬφֵ͎ਐ̝ԾĨƺ뼷ŗ͟ ǩŭǥ͠ɩ˄ؼŪβƫತĢŹĀʐיǩŭǥ͠ɩ˄ؼŪβƫತĢŹĀʐ ǢĈיǢĈ ӖĉˍƳ͓ǨɭĎĀ̀́Ljǥ뼶ȉˤǜĴ뼷മཱྀ ӖĉˍƳ͓ǨɭĎĀ̀́Ljǥ뼶ȉˤǜĴ뼷മཱྀ ŝ뼶 ŝ뼶 ȜȉĴ˄ɘ뼷ΏŎֵਐ̝ԾĀ̀́Ȼ͓Ʀş֏뼶 ȜȉĴ˄ɘ뼷ΏŎֵਐ̝ԾĀ̀́Ȼ͓Ʀş֏뼶
മཱྀਐѷԻĝѲćġķŞɭ뼷Ļħ๛ƀĀŭǥա മཱྀਐѷԻĝѲćġķŞɭ뼷Ļħ๛ƀĀŭǥա Ņŭʃǎ뼷АҔćάඟĀūǎҫԾġķǀľʽ Ņŭʃǎ뼷АҔćάඟĀūǎҫԾġķǀľʽ ҠԾ֖ʹۗȉŴĶɘףҠԾ֖ʹۗȉŴĶɘ Φ͎ࣂŭǥ֕͠ȗ˖ӪӍףΦ͎ࣂŭǥ֕͠ȗ˖ӪӍ ՏŪħǒ֕ȗġķ뼷Ȗƚūǎ֕ȗ˖ӪӍ֕Ծ ՏŪħǒ֕ȗġķ뼷Ȗƚūǎ֕ȗ˖ӪӍ֕Ծ DŽފƚ뼶 DŽފƚ뼶 Ӫ뼶āĶĀĤȀะǒෞʸ֕ȗʹۗģȶĤЄ ˖Ӫ뼶āĶĀĤȀะǒෞʸ֕ȗʹۗģȶĤЄ˖ ǩħෞʸաŝȉūǎ֕ȗ뼷ʘľȉŝ४֕ȗ˖Ӫ ǩħෞʸաŝȉūǎ֕ȗ뼷ʘľȉŝ४֕ȗ˖Ӫ Ȝ˥Āŭǥ͠ரԦޯૼşŀćŝġ뼶ȁˤ뼷മ Ȝ˥Āŭǥ͠ரԦޯૼşŀćŝġ뼶ȁˤ뼷മ ਐ˖Ӫ뼶ܬਐ˖Ӫ뼶 *QOCIGʸǟ뼷ȀɌաŝ֕ȗӍŝ४ܬQOCIGʸǟ뼷ȀɌաŝ֕ȗӍŝ४* ਐ̄ϔ֏ũąĂֻʪʸąɆܬਐ̄ϔ֏ũąĂֻʪʸąɆ ཱྀႥአਐѷԻĀܬႥአਐѷԻĀཱྀ ĔƟĀʽՏĈвŞźമཱྀLJśġķ˖Ӫ뼷Ɍա ĔƟĀʽՏĈвŞźമཱྀLJśġķ˖Ӫ뼷Ɍա Ҡʹۗ뼷ъՎξŗĘףĀɈԥȡء͵జੴӍء Ҡʹۗ뼷ъՎξŗĘףĀɈԥȡء͵జੴӍء ŝ֕ȗ뼷ȮƦƑČŞж̯ʅŞѷƳĀકЯ뼶 ŝ֕ȗ뼷ȮƦƑČŞж̯ʅŞѷƳĀકЯ뼶 Āŭǥ͠٩֑ӍΞƢரԦĀɧٛ뼶 Āŭǥ͠٩֑ӍΞƢரԦĀɧٛ뼶
ɈԥȡԜӝȾīąݘČҠֵԻƀ뼷ὴˌ߸ףɈԥȡԜӝȾīąݘČ ćҠֵԻƀ뼷ὴˌ߸ףć āĶȉ؞ػաΦࢽ˴ěq#rҠƋȖśħʿࠧ āĶȉ؞ػաΦࢽ˴ěq#rҠƋȖśħʿࠧ ćŭǥ͠ġĀƬşŀ߀뼷ćŭǥ͠ġĀƬşŀ߀뼷 ĀŪư뼶ǘὴˌ߸ĀŪư뼶ǘὴˌ߸ ŠӛࠧӇଦ뼷ъՎء͵ŠӛࠧӇଦ뼷ъՎ ӛĀӛԘ뼶Ĕ̞ಗ̫ƚ뼷ء͵ӛĀӛԘ뼶Ĕ̞ಗ̫ƚ뼷 ŀˌ˝ՊħɈԥDŽʹۗ뼶Ԝӝ˖Ӫࣨېŀˌ˝ՊħɈԥDŽʹۗ뼶Ԝӝ˖Ӫࣨ ȁˤƻېȁˤƻ ŭǥ͠ĶĀːೠӍɆƺ뼷ǜĴ͎ƬŴĶŢ٩͓˓ ŭǥ͠ĶĀːೠӍɆƺ뼷ǜĴ͎ƬŴĶŢ٩͓˓ ਐ뼶ܬҠֵԻƈୟŭǥ͠Āףਐ뼶 వࣧߣȡֵԻŠܬҠֵԻƈୟŭǥ͠ĀףవࣧߣȡֵԻŠ ரԦĀƢԺ뼶 ֑ரԦĀƢԺ뼶֑ ŒƥȀɌĔֻɈԥȡʹۗĀമཱྀԻƤĄύॄᩍ ŒƥȀɌĔֻɈԥȡʹۗĀമཱྀԻƤĄύॄᩍ ŀֵԻʽॏĀ뼶ŴĶĝȁ̀đὴˌŶ֕ȗ˄ؼ ŀֵԻʽॏĀ뼶ŴĶĝȁ̀đὴˌŶ֕ȗ˄ؼ ҠѷƳ뼷āĶģκ͎݉ףҠѷƳ뼷āĶģκ͎݉ ΏŎāĶ॥ॎŭǥ͠ćףΏŎāĶ॥ॎŭǥ͠ć ʸʹۗȀɌʲɫƦƻગɌĔċֻϝ뼶 ʸʹۗȀɌʲɫƦƻગɌĔċֻϝ뼶 ࣂŴĶƧ̜ԺȍĻٍ֢ćŝġரԦĀದć߭ٛӍ ࣂŴĶƧ̜ԺȍĻٍ֢ćŝġரԦĀದć߭ٛӍ ɈԥԜӝĀ֪ׅ̽Ф뼷ԻƤȁħĻɈԥԜӝĀ֪ׅ̽Ф뼷ԻƤȁħĻ ֪֭ὴˌ߸ὴˌ߸֪֭ Ƨ̜ćரĖĴǨ˽चȾĀฎҫรੌŗમ˄şग़ Ƨ̜ćரĖĴǨ˽चȾĀฎҫรੌŗમ˄şग़ ŗǜĴˈɩƪŝֵԻĀĠƓؘ֣ӿ֕ȗ뼷֖ҫв ŗǜĴˈɩƪŝֵԻĀĠƓؘ֣ӿ֕ȗ뼷֖ҫв Šџ͓ҫʅɘʇ뼶 Šџ͓ҫʅɘʇ뼶 ưևħׅō뼶ŴĶģƑɋśԻ˄ɹǞơɌԻĀ ưևħׅō뼶ŴĶģƑɋśԻ˄ɹǞơɌԻĀ Ư߀뼶 Ư߀뼶 ۗʹĄ֪֭ৎୁվజੴۗʹء͵Ą֪֭ৎୁվజੴʹۗ Ĕֻ٩֑ரԦĀۗʹء͵Ĕֻ٩֑ரԦĀ .쨟Š5#+ۈ쨟Š5#+. 쨞Ĥɞࠋ쨟뼷5VGRRKPI1P쨞෮ęϙۈ쨞Ĥɞࠋ쨟뼷5VGRRKPI1P쨞෮ęϙ ȮॄᩍŀֵԻʽॏχമֵཱྀԻĀŐɌԻޯԉ뼷 ȮॄᩍŀֵԻʽॏχമֵཱྀԻĀŐɌԻޯԉ뼷 쨞ſŚ쨟DžħǕŞŭǥ͠ʔǻϱǭĀ뼷Ŏȶ ʹۗ쨞ſŚ쨟DžħǕŞŭǥ͠ʔǻϱǭĀ뼷Ŏȶۗʹ ːߴDžȊĴǎģɹƬТĐ뼶̀đŶ֕ȗĀޯ ːߴDžȊĴǎģɹƬТĐ뼶̀đŶ֕ȗĀޯ ǘ˓͓ŴĶĀɆƺ뼷ːೠƗӍķӉϯԾ֖뼶 ǘ˓͓ŴĶĀɆƺ뼷ːೠƗӍķӉϯԾ֖뼶 ૼːߴʐԻʿģȮʅǕĀĐχĐ뼶യҽĀ ૼːߴʐԻʿģȮʅǕĀĐχĐ뼶യҽĀ ɌԻʿĈвŞźֵԻƑČĀȫ́ĤĀɌԻޯૼӍ ɌԻʿĈвŞźֵԻƑČĀȫ́ĤĀɌԻޯૼӍ ҠʭĀɧٛף༊ࣧƧԺȍʐŝŠקŒˌء͵ۗʹ ҠʭĀɧٛף༊ࣧƧԺȍʐŝŠקŒˌء͵ۗʹ ũж뼶ۼֵޟũж뼶 ħʐԻ͠ΆۼֵޟħʐԻ͠Ά ŗӍą̚LjȀரԦɧٛĀȁًDžǂʚ뼶Ĕċ٩֑ ŗӍą̚LjȀரԦɧٛĀȁًDžǂʚ뼶Ĕċ٩֑ ரԦʹۗǂđ̚јŭǥ͠ĶŢரԦӤݦĀşŀǨ ரԦʹۗǂđ̚јŭǥ͠ĶŢரԦӤݦĀşŀǨ ħąćਐѷԻ͎ࣂƑĠĀ֕ȗ˝Պ뼷മཱྀႥአ ħąćਐѷԻ͎ࣂƑĠĀ֕ȗ˝Պ뼷മཱྀႥአ мŀĀࣺാӍࠬओ뼶 мŀĀࣺാӍࠬओ뼶 ਐѷԻ٩Ңą˚ռǟħqҽʿɌʐ˱ʞr뼶Ĕ ਐѷԻ٩Ңą˚ռǟħqҽʿɌʐ˱ʞr뼶Ĕ ŀˌʸǟĀĂֻǰԥʹۗ뼷ħǢېŀˌʸǟĀĂֻǰԥʹۗ뼷ħǢ ĄമֵཱྀԻȉېĄമֵཱྀԻȉ
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Boosting mental health and Boosting mental health and well-being of seniors through well-being of seniors through therapies therapies
Staying vital and motivated can help enhance animal interaction for the purposes of relaxation Staying vital and motivated can help enhance animal interaction for the purposes of relaxation the emotional imbalance that often comes and healing. Residents have shown to be more the emotional imbalance that often comes and healing. Residents have shown to be more with ageing. alert and smile more often during and after with ageing. alert and smile more often during and after therapy. This year, cats from Love Kuching therapy. This year, cats from Love Kuching In the nursing home, Ren Ci strives to provide Project and dogs from SOSD Healing Paws In the nursing home, Ren Ci strives to provide Project and dogs from SOSD Healing Paws a homely environment with enabling care that Programme played significant roles to shower a homely environment with enabling care that Programme played significant roles to shower emphasises on ageing with dignity, respect and affection and comfort to our residents. emphasises on ageing with dignity, respect and affection and comfort to our residents. self-reliance. Residents are engaged through a self-reliance. Residents are engaged through a wide variety of activities from different genre of Apart from these popular therapies, Ren Ci also wide variety of activities from different genre of Apart from these popular therapies, Ren Ci also therapies. With the support from the community explored new activities just to inject more therapies. With the support from the community explored new activities just to inject more partners, these activities along with spiritual flavours to how the seniors can be engaged. partners, these activities along with spiritual flavours to how the seniors can be engaged. support by religious organisations are in line For instance, with the kind sponsorship from support by religious organisations are in line For instance, with the kind sponsorship from with our goal of delivering holistic care and celebrated cosmetic brand, Estee Lauder, our with our goal of delivering holistic care and celebrated cosmetic brand, Estee Lauder, our enhancing the quality of life of the residents. resident care associates took the lady residents enhancing the quality of life of the residents. resident care associates took the lady residents for a monthly makeover session. The smiles on for a monthly makeover session. The smiles on Art and happiness are inevitably intertwined their faces are evident of their happiness and a Art and happiness are inevitably intertwined their faces are evident of their happiness and a according to Ren Ci’s art therapist and the showing of how we make our seniors age with according to Ren Ci’s art therapist and the showing of how we make our seniors age with creative process of art making can be a source grace and beauty. creative process of art making can be a source grace and beauty. of joy for the seniors. The art exhibition staged of joy for the seniors. The art exhibition staged at Ren Ci @ Ang Mo Kio Nursing Home in January While the female residents had fun with colours at Ren Ci @ Ang Mo Kio Nursing Home in January While the female residents had fun with colours 2019 showcased a glimpse into the creative and hues, the male residents were also not left 2019 showcased a glimpse into the creative and hues, the male residents were also not left lives of the residents and introduced their diverse out. With the support from National Art Council lives of the residents and introduced their diverse out. With the support from National Art Council interests, approaches and personal narratives. under the SilverArts Programme, a group of interests, approaches and personal narratives. under the SilverArts Programme, a group of Their artistic expressions illustrate how they volunteers introduced the wonders of virtual Their artistic expressions illustrate how they volunteers introduced the wonders of virtual rekindle with old talents or find a new one. reality to our residents, helping them to translate rekindle with old talents or find a new one. reality to our residents, helping them to translate their life stories into 3D creative animation. their life stories into 3D creative animation. Pet therapies continue to be a popular activity Their works were exhibited during the SilverArts Pet therapies continue to be a popular activity Their works were exhibited during the SilverArts among our nursing home residents. Since Festival, an annual event that champions creative among our nursing home residents. Since Festival, an annual event that champions creative the introduction of canines and felines as ageing and intergenerational bonding. the introduction of canines and felines as ageing and intergenerational bonding. therapeutic engagement in 2014, it was found therapeutic engagement in 2014, it was found that the companion is often beneficial for our that the companion is often beneficial for our residents, taking advantage of the human- residents, taking advantage of the human-
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ʘľਐʑਇɘŭǥ͠ĀķȗȉǻķԾ֖ ʘľਐʑਇɘŭǥ͠ĀķȗȉǻķԾ֖
̝̯ƜƺӍϗԭȡĻŗȀ˓Ƴ͓ǨɭĎĀŰăːळ뼶 ̝̯ƜƺӍϗԭȡĻŗȀ˓Ƴ͓ǨɭĎĀŰăːळ뼶
മཱྀਐѷԻٍƺǘħԻƤ͎ࣂٓŝĀցؗ뼷ǜĴ˓ЬƈୟŴĶĈऒߙ뼷ऒȶӍĢȗȡĀ֕ȗ뼶ԻƤĶʘľͨ മཱྀਐѷԻٍƺǘħԻƤ͎ࣂٓŝĀցؗ뼷ǜĴ˓ЬƈୟŴĶĈऒߙ뼷ऒȶӍĢȗȡĀ֕ȗ뼶ԻƤĶʘľͨ ҠਙĀж̯뼷ĔȏƜƚ̞ಗඐ͵֣ɆƈୟĀķж̯ĝʸāĶħԻףҠਙĀж̯뼷ĔȏƜƚ̞ಗඐ͵֣ɆƈୟĀķж̯ĝʸāĶħԻ ȍĀਐʑɘDŽĂͶԉĀƜƚ뼶ԒʸףȍĀਐʑɘDŽĂͶԉĀƜƚ뼶Ԓʸ ƤĶ͎ࣂƼǚ֕ȗӍ͎ŀƜًΙĀϝԶ뼶 ƤĶ͎ࣂƼǚ֕ȗӍ͎ŀƜًΙĀϝԶ뼶
ਐ̄Āğʑ뼷ۨȉ˵˟ƗʜʜȠȱ뼶ƦՇǟĀľԘĄŭǥ͠ŨǒĀ۷뼶Ǝŭʃമܬਐ̄Āğʑ뼷ۨȉ˵˟ƗʜʜȠȱ뼶ƦՇǟĀľԘĄŭǥ͠ŨǒĀ۷뼶Ǝŭʃമ ֪֭മֵཱྀԻĀۨܬമֵཱྀԻĀ֪֭ۨ ٙӍĉŀ֒Ԙ뼶ŴĶĀǟȞģ̞ߒąȶȌƷĨ׀ѩąĂɁۨ֏뼷ŗՇNj֏ƍԻƤăǜĀڏٙӍĉŀ֒Ԙ뼶ŴĶĀǟȞģ̞ߒąȶȌƷĨ ཱྀႥአਐѷԻ׀ѩąĂɁۨ֏뼷ŗՇNj֏ƍԻƤăǜĀڏႥአਐѷԻཱྀ ͱԺīĤƷĨĀNjػ뼶 ͱԺīĤƷĨĀNjػ뼶
ފਐŗĎ뼷āĶşƍԻƤȉƚˀƥǎĀܬɌ်ؘŠ՜ؘƚˀǟħϨȉڇƚˀਐʑ͢ɩԻƤĀDZ뼶Ģŭ ފਐŗĎ뼷āĶşƍԻƤȉƚˀƥǎĀܬɌ်ؘŠ՜ؘƚˀǟħϨȉڇƚˀਐʑ͢ɩԻƤĀDZ뼶Ģŭ ƴȡģΏŎȀ˓˄ĈƑĠĀŲȟ뼶Ǝŭ뼷ĎĢ.QXG-WEJKPI2TQLGEVĀܔŠҫʅ뼶ŴĶĀ؟ƴȡģΏŎȀ˓˄ĈƑĠĀŲȟ뼶Ǝŭ뼷ĎĢ.QXG-WEJKPI2TQLGEVĀ ƚĈՎǘŴĶǽܔŠҫʅ뼶ŴĶĀ؟ƚĈՎǘŴĶǽ Šȱı뼶وӖΜȶĀԳɡ뼷ħŴĶǭʿɭĎѽڏŠȱı뼶 ՜ɳӍ515&ĀәħāĶĀԻƤರӲ͠وӖΜȶĀԳɡ뼷ħŴĶǭʿɭĎѽڏ՜ɳӍ515&ĀәħāĶĀԻƤರӲ͠
ƚːф뼶ૼƧ뼷ފąĔȏ͢ɩDZĀƜƚŗʋ뼷മཱྀģϗԭऄȺŴĤĀƜƚŗϔħԻƤ͎ࣂƑĠĈNjػĀפ ƚːф뼶ૼƧ뼷ފąĔȏ͢ɩDZĀƜƚŗʋ뼷മཱྀģϗԭऄȺŴĤĀƜƚŗϔħԻƤ͎ࣂƑĠĈNjػĀפ ݔࠨࠋ႓ՎąĪĀ͓ংȞǘāĶĀԻƤ뼶ȁˤ뼷āĶĀԻƤ֕ȗĉ˴ĻƲʃěħԻƀĀƕȡײݔࠨࠋ႓ՎąĪĀ͓ংȞǘāĶĀԻƤ뼶ȁˤ뼷āĶĀԻƤ֕ȗĉ˴ĻƲʃěħԻƀĀƕȡ ōǩ͓ংȞײōǩ͓ংȞ ԻƤɘDŽĂơ֜ղϐҜ뼶ĔƟĀ֜ղϐҜźāĶĀԻƤʈŒũķ뼶ŴĶĀŲȟ֏ƍąāĶħԻƤqȐſĀѷ ԻƤɘDŽĂơ֜ղϐҜ뼶ĔƟĀ֜ղϐҜźāĶĀԻƤʈŒũķ뼶ŴĶĀŲȟ֏ƍąāĶħԻƤqȐſĀѷ Ƴr뼶ȆƔ뼷āĶĀȵȡԻƤģ˄ŊĈƻकߔ뼶ʘľŚŝۨৗěĀqݭɡۨrʹۗĪ뼷ĂػʕˋԻƤॏ Ƴr뼶ȆƔ뼷āĶĀȵȡԻƤģ˄ŊĈƻकߔ뼶ʘľŚŝۨৗěĀqݭɡۨrʹۗĪ뼷ĂػʕˋԻƤॏ dzĢŹĀтƂջ̑&ՇNjƚԠ뼶ŴĶĀǟȞģćĂŭĂʇ͎ՇNjȡڐ뼷ъՎŴĶ̹ůڐdzĢŹĀтƂջ̑&ՇNjƚԠ뼶ŴĶĀǟȞģćĂŭĂʇ͎ՇNjȡ ąؘڐ뼷ъՎŴĶ̹ůڐąؘ ѷƳӍĠͳԒͶĀqݭɡۨౣŭϾrǘŚŝʏΒࢰ֏Ф뼶 ѷƳӍĠͳԒͶĀqݭɡۨౣŭϾrǘŚŝʏΒࢰ֏Ф뼶
25 25 OUR CARE OUR CARE
Harnessing innovation Harnessing innovation for better care for better care
Leveraging on innovation is important across the Leveraging on innovation is important across the care continuum to deliver value based care at a care continuum to deliver value based care at a sustainable cost and enable our patients better sustainable cost and enable our patients better quality of life through efficient deployment of quality of life through efficient deployment of manpower resources. manpower resources.
With the fast ageing population in Singapore, With the fast ageing population in Singapore, the prevalence of wounds, especially diabetic the prevalence of wounds, especially diabetic ulcers, is high among the geriatric patients. ulcers, is high among the geriatric patients. Wound management is particularly challenging Wound management is particularly challenging among the seniors, relying on manual wound among the seniors, relying on manual wound The preliminary findings point to a 55% time The preliminary findings point to a 55% time measurement and observation to deliver measurement and observation to deliver saving in the shower process from a 10 minutes saving in the shower process from a 10 minutes intervention. Ren Ci thus decided to explore a intervention. Ren Ci thus decided to explore a assisted showering to a mere 4.5 minutes using assisted showering to a mere 4.5 minutes using clinical solution to better manage wounds in clinical solution to better manage wounds in the hassle-free chamber-like solution. It also the hassle-free chamber-like solution. It also elderly patients. CARES4WOUNDS, a state-of- elderly patients. CARES4WOUNDS, a state-of- offers more privacy during bath time, prevents offers more privacy during bath time, prevents the-art wound management application that the-art wound management application that the risk of injuries from potential falls. the risk of injuries from potential falls. is capable of capturing 3D images of wounds, is capable of capturing 3D images of wounds, measure, record, monitor progress and even measure, record, monitor progress and even As helping seniors on wheelchairs to take a bath As helping seniors on wheelchairs to take a bath provide treatment guidance was trialed in the provide treatment guidance was trialed in the requires physical effort, the showering system requires physical effort, the showering system community. This novel solution successfully community. This novel solution successfully removes tasks that are menial or stressful so removes tasks that are menial or stressful so cut the time needed to measure wounds by half cut the time needed to measure wounds by half that staff can do their work more effectively that staff can do their work more effectively and enables accurate assessments for early and enables accurate assessments for early while keeping to the care standards. while keeping to the care standards. interventions both onsite or remotely. interventions both onsite or remotely.
With more elderly patients admitted for With more elderly patients admitted for The innovation will be extended to bed-bound The innovation will be extended to bed-bound rehabilitative care and requiring moderate rehabilitative care and requiring moderate patients in the chronic sick unit and residents patients in the chronic sick unit and residents assistance for showering, the innovation can assistance for showering, the innovation can in the nursing homes who are more prone to in the nursing homes who are more prone to potentially streamline the care delivery and potentially streamline the care delivery and wounds such as pressure ulcers. wounds such as pressure ulcers. increase productivity without affecting the increase productivity without affecting the quality of care. quality of care. Ren Ci embarked on a trial of a showering system Ren Ci embarked on a trial of a showering system that will remove the need for extensive manual that will remove the need for extensive manual bathing and potentially cut down the time bathing and potentially cut down the time required to bath a wheelchair-bound patient. required to bath a wheelchair-bound patient.
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PM Lee is shown the Viami Wheelchair Shower System at PM Lee is shown the Viami Wheelchair Shower System at Ren Ci @ Ang Mo Kio Ren Ci @ Ang Mo Kio ਇɘƑČĀ֕ȗڐਇɘƑČĀ֕ȗ ோĤڐோĤ
ϲʪưׅФ뼷၃෫ľԘdzʅǕǨ̀ĀʈŒѧح ħ͎ࣂĻά̯ؼĈ͍ҲĀ֕ȗ뼷ĨڐϲʪưׅФ뼷၃෫ľԘdzʅǕǨ̀ĀʈŒѧ ̹ůொĤح ħ͎ࣂĻά̯ؼĈ͍ҲĀ֕ȗ뼷ĨڐůொĤ̹ Ş ɹχŒѧ뼶ͶՕĨǜĴħŭǥ͠Ķ͎ࣂƑĠ॔ڒŞ ɹχŒѧ뼶ͶՕĨǜĴħŭǥ͠Ķ͎ࣂƑĠ॔ źāĶĀԻƤшĈƑČĀŀƜًΙ˄ؼƑჹڒźāĶĀԻƤшĈƑČĀŀƜًΙ˄ؼƑჹ ፴ĉƺѺ۷뼶 २Š֑ٜતԦĀದćɧٛ뼶 ˌ፴ĉƺѺ۷뼶 २Š֑ٜતԦĀದćɧٛ뼶ˌ
ĀŭǥҀĄɫă̗ͲĀƂ뼶ĔЃ๊ھৗՎАć ޏĀŭǥҀĄɫă̗ͲĀƂ뼶ĔЃ ΏŎĤȀะĉˍೳэƳ͓뼷ŭǥ͠śƍ˼ˍĀ๊ھৗՎАć ޏΏŎĤȀะĉˍೳэƳ͓뼷ŭǥ͠śƍ˼ˍĀ ĂȏŢʕǟĉ˴ևħĀפŐĀ˼ˍο˩Ƭ뼶˼ˍ ҀͶՕďĻŗ̚ڇ߀Ƭ뼷̖ȍĄಜԇڂ ĂȏŢʕǟĉ˴ևħĀפŐĀ˼ˍο˩Ƭ뼶˼ˍ ҀͶՕďĻŗ̚ڇ߀Ƭ뼷̖ȍĄಜԇڂ Ϳȡ뼷ʘ˩ŮĨ֘ϣ Ƃ뼷źŴĶĨƑĈвŞ̝̯֕ȗԶѤ뼶סͿȡ뼷ʘ˩ŮĨ֘ϣ Ƃ뼷źŴĶĨƑĈвŞ̝̯֕ȗԶѤ뼶 ϯȗćŭǥ͠ġਯȺԵĈסϯȗćŭǥ͠ġਯȺԵĈ ƋƚКĎԏʔŠҍ˼ˍ˄͎ࣂܬਐƶޯ뼶Ĕਇ ƋƚКĎԏʔŠҍ˼ˍ˄͎ࣂܬਐƶޯ뼶Ĕਇ മཱྀऄĂƞĤĀࡥռƶޯ뼷ŗƑČŞ̎ȗŭ ΏŎƑĠŭǥ͠ˈɩ֕Ծ֕ȗ̀ґʇĀჺՎǘ ̹മཱྀऄĂƞĤĀࡥռƶޯ뼷ŗƑČŞ̎ȗŭ ΏŎƑĠŭǥ͠ˈɩ֕Ծ֕ȗ̀ґʇĀჺՎǘ̹ ȗΙ֕ژȜĈвŞćă̊ڐȗΙ ǥ͠ĶĀ˼ˍ뼶 ҀƜƚ뼷ĔĀ֕ژȜĈвŞćă̊ڐǥ͠ĶĀ˼ˍ뼶 ҀƜƚ뼷ĔĀ ʔƥĪ뼷Һ͓֕ȗ˖Ӫ˄͎Ƭŀмƺ뼶 ʔƥĪ뼷Һ͓֕ȗ˖Ӫ˄͎Ƭŀмƺ뼶
%#4'59170&5ĄĂƞϵɘĀ˼ˍϯȗˆůԘ %#4'59170&5ĄĂƞϵɘĀ˼ˍϯȗˆůԘ 뼶ĔӝˆůԘۖĨѿທ྇˼ˍĀ&̊Ɏ뼷ԏ ۖ뼶ĔӝˆůԘۖĨѿທ྇˼ˍĀ&̊Ɏ뼷ԏۖ ćമڐਐϱ֢뼶ˤܬćമ ʔ뼷ʥԌӍઠԏɘ֏˄͎ࣂڐਐϱ֢뼶ˤܬʔ뼷ʥԌӍઠԏɘ֏˄͎ࣂ ҠֵԻɘDŽɈů뼶ԏɈʪưׅФ˼ˍԏʔǨ̀ףཱྀ ҠֵԻɘDŽɈů뼶ԏɈʪưׅФ˼ˍԏʔǨ̀ףཱྀ ĀĴǎęવʇയҽąĂͤ뼷ǜĴĨѿƑɋŞćƍɁ ĀĴǎęવʇയҽąĂͤ뼷ǜĴĨѿƑɋŞćƍɁ Ȝจ֏χ͑ǘƬɧڐӇଦ˼ˍ뼶ĔֻؘڨȜจ֏χ͑ǘƬɧ ͱ˰ԘѤڐӇଦ˼ˍ뼶Ĕֻؘڨͱ˰ԘѤ ٛĀҵȡԇਮ˱ʞӍਐѷԻĀԻƤ뼶 ٛĀҵȡԇਮ˱ʞӍਐѷԻĀԻƤ뼶
͎Ƭŀмƺ뼷ȁˤമཱྀڐ͎Ƭŀмƺ뼷ȁˤമཱྀ āĶٍƺǘʘľொĤڐāĶٍƺǘʘľொĤ ũ˧ɈůĂƞƄ̀ഹ͗ĉƺĀ၃෫ͶՕ˄Ĩയҽ ũ˧ɈůĂƞƄ̀ഹ͗ĉƺĀ၃෫ͶՕ˄Ĩയҽ ĀԻƤĀʓҀĴǎ뼶๊ھĀԻƤĀʓҀĴǎ뼶 ħАć๊ھħАć
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Delivering Integrated Care Delivering Integrated Care Through Partnership Through Partnership
In this financial year, Ren Ci strengthened integrated care programmes that transform and In this financial year, Ren Ci strengthened integrated care programmes that transform and existing partnerships and developed new ones. strengthen healthcare delivery to better serve existing partnerships and developed new ones. strengthen healthcare delivery to better serve The partnership with HMI Institute of Health the needs of our population. The partnership The partnership with HMI Institute of Health the needs of our population. The partnership Sciences (HMI Institute) continues upon entails training programmes to build new Sciences (HMI Institute) continues upon entails training programmes to build new inking the 4th Memorandum of Understanding capabilities for our workforce as well as enables inking the 4th Memorandum of Understanding capabilities for our workforce as well as enables (MOU) on 30 August 2018. Ren Ci Hospital will sharing of population data and deployment of the (MOU) on 30 August 2018. Ren Ci Hospital will sharing of population data and deployment of the continue to provide physiotherapy training to network of providers and Community of Carers in continue to provide physiotherapy training to network of providers and Community of Carers in Therapy Assistant (TA) students undertaking the local neighbourhoods. Therapy Assistant (TA) students undertaking the local neighbourhoods. WSQ Higher Certificate in Healthcare Support WSQ Higher Certificate in Healthcare Support (Therapy services) for a 3-year period. Since Leveraging on the extensive network of Centre (Therapy services) for a 3-year period. Since Leveraging on the extensive network of Centre the start of the collaboration in 2012, over 300 for Healthcare Innovation (CHI) which includes the start of the collaboration in 2012, over 300 for Healthcare Innovation (CHI) which includes therapy aides have benefited from the realistic innovation units from industry knowledge partners, therapy aides have benefited from the realistic innovation units from industry knowledge partners, training, learning different skills through hands- a part of this partnership with Central Health training, learning different skills through hands- a part of this partnership with Central Health on practice which then enabled them to serve will focus on co-learning, sharing knowledge and on practice which then enabled them to serve will focus on co-learning, sharing knowledge and effectively in the aged community. collaborating on innovation projects. effectively in the aged community. collaborating on innovation projects.
On a separate occasion on 29 September 2018, Determined to drive workforce transformation On a separate occasion on 29 September 2018, Determined to drive workforce transformation Ren Ci renewed its collaboration with Tzu Chi and support healthcare training through Ren Ci renewed its collaboration with Tzu Chi and support healthcare training through Foundation (Singapore) to ensure that our new pedagogies, Ren Ci also anchored its Foundation (Singapore) to ensure that our new pedagogies, Ren Ci also anchored its nursing home residents continue to have quality commitment to partner Institute of Technical nursing home residents continue to have quality commitment to partner Institute of Technical dental screening and oral hygiene care. Since the Education (ITE) as one of the sponsoring dental screening and oral hygiene care. Since the Education (ITE) as one of the sponsoring partnership began in 2014, the volunteers from Tzu organisations to provide on-the-job training partnership began in 2014, the volunteers from Tzu organisations to provide on-the-job training Chi’s team selflessly provided free dental services opportunities for ITE students on the Work-Learn Chi’s team selflessly provided free dental services opportunities for ITE students on the Work-Learn for our long-term care residents at Buangkok Green Technical Diploma (WLTD) in Rehabilitative Care. for our long-term care residents at Buangkok Green Technical Diploma (WLTD) in Rehabilitative Care. before moving on to service our residents in our The WLTD Programme is a formal before moving on to service our residents in our The WLTD Programme is a formal nursing homes at Moulmein and Bukit Batok St. apprenticeship-based training arrangement nursing homes at Moulmein and Bukit Batok St. apprenticeship-based training arrangement 52. The 3rd MOU was signed at an appreciation targeted at ITE graduates with Nitec or Higher 52. The 3rd MOU was signed at an appreciation targeted at ITE graduates with Nitec or Higher event held in honour of Tzu Chi, thanking them for Nitec qualifications. event held in honour of Tzu Chi, thanking them for Nitec qualifications. partnering Ren Ci to provide inclusive healthcare for partnering Ren Ci to provide inclusive healthcare for quality and meaningful living. Facing an ageing population where demand in quality and meaningful living. Facing an ageing population where demand in community rehabilitative care is expected to community rehabilitative care is expected to Ren Ci also launched a collaboration with grow, it is important to offer realistic training Ren Ci also launched a collaboration with grow, it is important to offer realistic training Central Health (TTSH) to develop and implement and mentorship so as to ensure a skilled Central Health (TTSH) to develop and implement and mentorship so as to ensure a skilled
28 28 OUR CARE OUR CARE workforce and to encourage more to join our workforce and to encourage more to join our community care sector. Ren Ci hopes to share our community care sector. Ren Ci hopes to share our expertise with incumbent students and will send expertise with incumbent students and will send our own existing care staff to upgrade their skills our own existing care staff to upgrade their skills and knowledge through this technical diploma. and knowledge through this technical diploma.
ʘľʸǟ͎ࣂෞʸ֕ȗ ʘľʸǟ͎ࣂෞʸ֕ȗ
ćǕ؈ŭʇ뼷മֵཱྀԻᢘੰƍĈĀʸǟȱͶ˄Ӛ ćǕ؈ŭʇ뼷മֵཱྀԻᢘੰƍĈĀʸǟȱͶ˄Ӛ ӐĤĀʸǟਙȱͶ뼶മֵཱྀԻǘŅŭʃūȉ ӐĤĀʸǟਙȱͶ뼶മֵཱྀԻǘŅŭʃūȉ ፴lj˗ֻʸǟ҄ϚԌ뼶മཱྀȜڑŀؘƓƓԻې+/* ፴lj˗ֻʸǟ҄ϚԌ뼶മཱྀȜڑŀؘƓƓԻې+/* ҬφħƓԻĀˀȗܬਐՎȗNJிƓŀ͎ࣂħʿƁŭ ҬφħƓԻĀˀȗܬਐՎȗNJிƓŀ͎ࣂħʿƁŭ ࠂːф뼶Ģŭ뼷മཱྀȉ*/+ljĂơʸǟۋࠂːф뼶Ģŭ뼷മཱྀȉ*/+ljĂơʸǟ ĀۋĀ ࠂ뼷ࡾۋࠂ뼷ࡾ ŗĎ뼷ǢĈɸľǩƓŀɩǘǰٗۋŗĎ뼷ǢĈɸľǩƓŀɩǘǰٗ Ҡ˖Ӫ뼶ףĨ뼷ȮƦĈвŞćŭǥڐҠ˖Ӫ뼶 ăǜĀףĨ뼷ȮƦĈвŞćŭǥڐăǜĀ
āĶģҬφȉཱྀ̇ě쨞ĤȀะ쨟ʸǟ뼶ć āĶģҬφȉཱྀ̇ě쨞ĤȀะ쨟ʸǟ뼶ć āĶĀԻƤ̝ڨ뼷ڱ፴ʸǟৗڑāĶĀԻƤ ŭʃū뼷Ǟơ̝ڨ뼷ڱ፴ʸǟৗڑŭʃū뼷Ǟơ ŀ֕ȗ뼶˧ǘŭĀʸǟېŀ֕ȗ뼶˧ǘŭĀʸǟ ҬφǃĈџΙĀˍൽېҬφǃĈџΙĀˍൽ ȱͶ뼷ཱྀĀػʕăࠝƺŞħāĶʞǘоŚĀԻ ȱͶ뼷ཱྀĀػʕăࠝƺŞħāĶʞǘоŚĀԻ Ƥ͎ࣂˍൽ֕ȗ˖Ӫ뼷ƥŶƑȜ˖Ӫχമཱྀʞǘ Ƥ͎ࣂˍൽ֕ȗ˖Ӫ뼷ƥŶƑȜ˖Ӫχമཱྀʞǘ ፴ʸڑ፴ʸ टɢŠݱֹႹਐѷԻĀԻƤ뼶ćljƁơڑटɢŠݱֹႹਐѷԻĀԻƤ뼶ćljƁơ ǟ҄ϚԌĀƜƚĘ뼷മཱྀħƗཱྀ̳͎ࣂ̞̗ȡĀ ǟ҄ϚԌĀƜƚĘ뼷മཱྀħƗཱྀ̳͎ࣂ̞̗ȡĀ ѩąĂɁ٫̳ě뼶ڏѩąĂɁ٫̳ě뼶 ֕ȗӍʸǟ뼷ڏȗӍʸǟ뼷֕
മཱྀŃȉॄᩍŀֵԻĀġ̝Ծʸǟ뼷Ԓʸ̑ǭ മཱྀŃȉॄᩍŀֵԻĀġ̝Ծʸǟ뼷Ԓʸ̑ǭ ӍȀ˓ֵਐ˖ӪĀෞʸ֕ȗʹۗ뼷ŗڒӍȀ˓ֵਐ˖ӪĀෞʸ֕ȗʹۗ뼷ŗ ˄ǰੌĻϐڒǰੌĻϐ˄ ࠂۋࠂ ͟Ӗĉˍ̀́뼶Ĕֻʸǟ̞ಗLj˓ࣄƚƺĀۋӖĉˍ̀́뼶Ĕֻʸǟ̞ಗLj˓ࣄƚƺĀ͟ Ҡ֕ȗףҠ֕ȗ ʹۗ뼷ǰƍĉˍ֪̽ĀŒǃӍƑČĀˌ፴ף뼷ǰƍĉˍ֪̽ĀŒǃӍƑČĀˌ፴ۗʹ ȅࣽ뼶 ȅࣽ뼶 ࠂ뼷ۋܪໆĀȢۋࠂ뼷 9.6&ʹۗĄĂֻŗƓಿħাۋܪໆĀȢۋĄĂֻŗƓಿħাۗʹ&9.6
NJிĀখء͵NJிӍʕۨء͵Ƭ͆ʕۨڇۃNJிĀখ ʘľȉֵਐ̝ԾՇĤġķ쨞%*+쨟ʸǟ뼷̹ůġķ ǂđء͵NJிӍʕۨء͵Ƭ͆ʕۨڇۃʘľȉֵਐ̝ԾՇĤġķ쨞%*+쨟ʸǟ뼷̹ůġķ ǂđ ĀЙབȅ̞ࣽಗˡʭਙĀՇĤ˱ʞ뼷Ŏȶǘդǜ ˡŀ뼶 ĀЙབȅ̞ࣽಗˡʭਙĀՇĤ˱ʞ뼷Ŏȶǘդǜ ˡŀ뼶 ƓІ뼷ŒǃƢԺӍՇĤֻϝĀʸǟ뼶 ƓІ뼷ŒǃƢԺӍՇĤֻϝĀʸǟ뼶 Ҡ֖ҫ֕ȗ̀́ȜĈǨLjףҠ֖ҫ֕ȗ̀́ȜĈǨLj ǚŢĉˍƳ͓뼷նףǚŢĉˍƳ͓뼷ն
ǰࣄƚڨŠϱ֢ο˩ȶđ뼷ŗۋǰࣄƚ āĶЏʫचůĤĀ͵ƓƶʑȖƚࣄƚƺʽՏӍж̯ ǥ뼷͎ࣂǰٗĀাڨŠϱ֢ο˩ȶđ뼷ŗۋāĶЏʫचůĤĀ͵ƓƶʑȖƚࣄƚƺʽՏӍж̯ ǥ뼷͎ࣂǰٗĀা Ҡ֕ȗˌɠ뼶മཱྀЏʫȉףƓԻʸǟ뼷ŪħՎƯ ƺ˄॥ॎƑĠŚĉȀɌء͵뼷ȁˤമཱྀȉʕۨۋҠ֕ȗˌɠ뼶മཱྀЏʫȉ াףƓԻʸǟ뼷ŪħՎƯ ƺ˄॥ॎƑĠŚĉȀɌء͵뼷ȁˤമཱྀȉʕۨۋা ʗ ćཌƓŀŒǃāĶĀʗˡƢԺ뼷˄৫ᙱāĶĀ֕ȗۋাܡƯěƈୟćۋĀাڐʗ ćཌƓŀŒǃāĶĀʗˡƢԺ뼷˄৫ᙱāĶĀ֕ȗ ƥĂ뼷͎ࣂ֖ҫۋাܡƯěƈୟćۋĀাڐƥĂ뼷͎ࣂ֖ҫ ĨŠƢԺ뼶ڐNJி͎ŴĶĀڐƓԻŀ뼶 ĉ˴ʘľء͵ĨŠƢԺ뼶 ˡNJிӛԘ쨞9.6&쨟ĀʕۨڐNJி͎ŴĶĀڐƓԻŀ뼶 ĉ˴ʘľء͵ˡNJிӛԘ쨞9.6&쨟Āʕۨ
29 29 OUR VOLUNTEERS OUR VOLUNTEERS
Serving with heart and hope Serving with heart and hope
Volunteers play a crucial role of support in ůķŠЏʫ˖Ӫ Volunteers play a crucial role of support in ůķŠЏʫ˖Ӫ Ren Ci. They are strongholds in our mission to Ren Ci. They are strongholds in our mission to deliver holistic care with loving kindness and ػʕĶćമཱྀħԻƤǰƍമķཱྀıĀƼǚ֕ȗƀ뼷 deliver holistic care with loving kindness and ػʕĶćമཱྀħԻƤǰƍമķཱྀıĀƼǚ֕ȗƀ뼷 ӖΜȶĀԳɡ뼶ڏӖΜȶĀԳɡ뼶 compassion, serving the seniors across Ren ರӲŎڏcompassion, serving the seniors across Ren ರӲŎ Ci’s facilities with heart and hope. Ci’s facilities with heart and hope. ˋćŭʃūĀŭʇػʕ଼ࣄěĘ뼷മཱྀˋ ćŭʃūĀŭʇػʕ଼ࣄěĘ뼷മཱྀ
At the annual volunteers’ appreciation event ǩǥʿ˖ӪĀػʕٍ뼷ŗȩੵŴĶĠŭĎħԻƤ At the annual volunteers’ appreciation event ǩǥʿ˖ӪĀػʕٍ뼷ŗȩੵŴĶĠŭĎħԻƤ Ƅ२Ā້ଢ뼶ŴĶ੬ȴŠȱıԻƤ뼷ȮƦ͎ԻƤ Ƅ२Ā້ଢ뼶ŴĶ੬ȴŠȱıԻƤ뼷ȮƦ͎ԻƤ on 3 November 2018, Ren Ci paid tribute to on 3 November 2018, Ren Ci paid tribute to ĀŀƜΙʔ뼶 ĀŀƜΙʔ뼶 46 long-serving volunteers, recognising their 46 long-serving volunteers, recognising their selfless commitment in serving our patients selfless commitment in serving our patients ƎŭĀॷşमķ˺īǂĄֆ˟Ƽϵŀ뼶ǻħ˖Ӫŕ ƎŭĀॷşमķ˺īǂĄֆ˟Ƽϵŀ뼶ǻħ˖Ӫŕ and residents over the years. Making them feel and residents over the years. Making them feel ǥĀػʕƥĂ뼷˟Ƽ֒ǀąമཱྀĀƲĂċƀԘᆷ뼷 ǥĀػʕƥĂ뼷˟Ƽ֒ǀąമཱྀĀƲĂċƀԘᆷ뼷 loved and heard goes a long way to enhance our loved and heard goes a long way to enhance our Ŵঞұ̯ă፱Şħമཱྀ˖Ӫ뼶 Ŵঞұ̯ă፱Şħമཱྀ˖Ӫ뼶 seniors’ quality of life. seniors’ quality of life.
āĶύᅆŞƗ̳ƲĂʞػʕᠻŎമķཱྀıħԻƤĀ āĶύᅆŞƗ̳ƲĂʞػʕᠻŎമķཱྀıħԻƤĀ This year’s Inspirational Engagement Award was ޚś뼶 This year’s Inspirational Engagement Award was ޚś뼶 presented to Mr Ng Hock Chuan. Being one of presented to Mr Ng Hock Chuan. Being one of the longest serving volunteer, Hock Chuan went the longest serving volunteer, Hock Chuan went through different milestones of Ren Ci Hospital. through different milestones of Ren Ci Hospital. He stands tall and unwavering and continues to He stands tall and unwavering and continues to be a strong support for the organisation. be a strong support for the organisation.
Heartfelt thanks to all volunteers for touching Heartfelt thanks to all volunteers for touching the lives of the seniors under our care through the lives of the seniors under our care through your action of compassion. your action of compassion.
30 Mr Ng Hock Chuan 30 Mr Ng Hock Chuan OUR VOLUNTEERS OUR VOLUNTEERS
Volunteers Long Service Award 2018 Volunteers Long Service Award 2018
20-YEAR 15-YEAR 10-YEAR 20-YEAR 15-YEAR 10-YEAR Chew Kwok Inn Beh Sew Cheng Foong Siew Yoke Chew Kwok Inn Beh Sew Cheng Foong Siew Yoke Chin Mee Shyan Rachel Goh Lan Kheng Lily Goh Pei Shan Chin Mee Shyan Rachel Goh Lan Kheng Lily Goh Pei Shan Chua Kim Kee Kang Xinyi Hia Chor Eng Chua Kim Kee Kang Xinyi Hia Chor Eng Leong Look Mooi Lee Ah Mui Hnin Lei Wai Leong Look Mooi Lee Ah Mui Hnin Lei Wai Lim Sze Min Lin Shumin Rachel Hoo Kai Keang Lim Sze Min Lin Shumin Rachel Hoo Kai Keang Sng Yiang Hoa Ng Kah Swee Tan Ah Kiew Sng Yiang Hoa Ng Kah Swee Tan Ah Kiew Tan Mui Kim Adeline Tan Ching Leng Bobby Tan Soon Heng William Tan Mui Kim Adeline Tan Ching Leng Bobby Tan Soon Heng William Teo Siew Luan Teo Siew Eng Teo Siew Luan Teo Siew Eng Yeo Siew Mui Tham Suey Ching Yeo Siew Mui Tham Suey Ching Ong Siong Huat Ong Siong Huat
5-YEAR 5-YEAR Huang Zheng Xin Tan Kang Hong Delford Wang Jing Huang Zheng Xin Tan Kang Hong Delford Wang Jing Lim Geok Lan Tan Keat Phang Wong Kam San Lim Geok Lan Tan Keat Phang Wong Kam San Liu Wen Wei Tan Phern Ye Chaohui Liu Wen Wei Tan Phern Ye Chaohui Pua Weiming Colin Tan Siew Hui Betty Yee Hui Lin Rachel Pua Weiming Colin Tan Siew Hui Betty Yee Hui Lin Rachel Quek Chiang Meng Teo Mui Cheng Yong Yew Fatt Quek Chiang Meng Teo Mui Cheng Yong Yew Fatt
31 31 1 2 2
4 4
3 3
5 5
6 6
7 7
8 8 9 9
32 32 OUR VOLUNTEERS OUR VOLUNTEERS
10 10 11 12 13 11 12 13
14 15 16 14 15 16
1. ACE Seniors National Day Celebration | 2. Anglo-Chinese School (Independent) | 3. Cafeteria Group | 4. Camp Reconnection V | 5. Cat therapy by Love Kuching 1. ACE Seniors National Day Celebration | 2. Anglo-Chinese School (Independent) | 3. Cafeteria Group | 4. Camp Reconnection V | 5. Cat therapy by Love Kuching
6. Christmas Celebration by Love Volunteers | 7. CloverHearts Lunar New Year Celebration | 8. Chinese Calligraphy by Sunshine Calligraphy | 9. DCS Synthesis Lunar 6. Christmas Celebration by Love Volunteers | 7. CloverHearts Lunar New Year Celebration | 8. Chinese Calligraphy by Sunshine Calligraphy | 9. DCS Synthesis Lunar
New Year Celebration | 10. Ren Ci Volunteer Outing | 11. Vesak Day Celebration by Dana Group | 12. Paya Lebar Methodist Girls School | 13. Sunny Sunday | New Year Celebration | 10. Ren Ci Volunteer Outing | 11. Vesak Day Celebration by Dana Group | 12. Paya Lebar Methodist Girls School | 13. Sunny Sunday |
14. Residents Outing by Smilez | 15. My First Skool | 16. Zentangle for Ren Ci Volunteers 14. Residents Outing by Smilez | 15. My First Skool | 16. Zentangle for Ren Ci Volunteers
33 33 OUR MOTIVATION OUR MOTIVATION
Fulfilling care expectation Fulfilling care expectation
Families and friends of our beneficiaries Families and friends of our beneficiaries have encouraged us along our journey to have encouraged us along our journey to deliver service with heart and hope. These deliver service with heart and hope. These testimonials motivate us to do even better to testimonials motivate us to do even better to provide affordable, accessible and value-based provide affordable, accessible and value-based care to all who come to Ren Ci. care to all who come to Ren Ci.
ɩॼ͠ĀŝĉȉȷƤĀ॥ॎŠȩੵĄāĶҬφħ ɩॼ͠ĀŝĉȉȷƤĀ॥ॎŠȩੵĄāĶҬφħ ԇƤ͎ࣂџΙ˖ӪĀƚƺ뼶ǜĴĔģպॎāĶƙ ԇƤ͎ࣂџΙ˖ӪĀƚƺ뼶ǜĴĔģպॎāĶƙ īƑČ뼷ħŭǥ͎͠ࣂͲǃĈ˄ĻݸࠬīŐؼĈ īƑČ뼷ħŭǥ͎͠ࣂͲǃĈ˄ĻݸࠬīŐؼĈ ҲĀ֕ȗ˖Ӫ뼶 ͍ҲĀ֕ȗ˖Ӫ뼶͍
34 34 OUR MOTIVATION OUR MOTIVATION
Dear Mr Joe Hau and Madam Sim Teck Meh, Dear Mr Joe Hau and Madam Sim Teck Meh, My brother is discharged from Ren Ci AMK. Family would like to My brother is discharged from Ren Ci AMK. Family would like to thank Doctors,Sisters, staff of Ward 4B and to the Allied Health thank Doctors,Sisters, staff of Ward 4B and to the Allied Health team our thanks and appreciation. They delivered excellent care team our thanks and appreciation. They delivered excellent care and service. Please convey our thanks and appreciation to Care and service. Please convey our thanks and appreciation to Care Counsellor Siva. It is with all their help that my brother can walk Counsellor Siva. It is with all their help that my brother can walk today. today. Thank you. Thank you.
Thank you Ward 13 Ren Ci Hospital Thank you Ward 13 Ren Ci Hospital
I would like to express my sincere thanks to the Doctors and Nurses for their great care during my stay for I would like to express my sincere thanks to the Doctors and Nurses for their great care during my stay for my knee cap surgery. In particular I would like to say that Assistant Nurse Khin has been extremely helpful, my knee cap surgery. In particular I would like to say that Assistant Nurse Khin has been extremely helpful, caring, supportive, patience, informative with me and my condition. She is always putting a smile on her caring, supportive, patience, informative with me and my condition. She is always putting a smile on her face whenever I see her and would say that she brings great reliefs and comfort to the patients in the Ward. face whenever I see her and would say that she brings great reliefs and comfort to the patients in the Ward. It is amazing seeing her going extra miles to learn how to comfort the patients by learning to speak basic It is amazing seeing her going extra miles to learn how to comfort the patients by learning to speak basic Mandarin or dialects. This really give a thump-up for her performance. Mandarin or dialects. This really give a thump-up for her performance.
Beside Staff Nurse Shirley is also most initiative and attentive helpful care givers. She provides excellent Beside Staff Nurse Shirley is also most initiative and attentive helpful care givers. She provides excellent service and advice to the patient. The best of her is that she can communicate well to patients in the Ward. service and advice to the patient. The best of her is that she can communicate well to patients in the Ward.
Both are indeed very remarkable nurses. Both are indeed very remarkable nurses.
My sincere appreciation to namely Marjorie, Pamela, Norie, Yan Jiao, Hsu Pye Aye, Su Su Htay & Kyi Thein My sincere appreciation to namely Marjorie, Pamela, Norie, Yan Jiao, Hsu Pye Aye, Su Su Htay & Kyi Thein whom have also taking care of me with great patience during my stayed. Many thanks to the Therapists for whom have also taking care of me with great patience during my stayed. Many thanks to the Therapists for the guidances and encouragement through the Physiotherapy excercise with me. the guidances and encouragement through the Physiotherapy excercise with me.
Last but not least, this Ward 13, I feel deserve the praise and respect and kindly convey to all staff my Last but not least, this Ward 13, I feel deserve the praise and respect and kindly convey to all staff my sincere thanks to each and everyone for their hard work and dedication, it did not go unnoticed. Thank you. sincere thanks to each and everyone for their hard work and dedication, it did not go unnoticed. Thank you.
Your Sincerely Your Sincerely Mdm Tan Mdm Tan
35 35 To Whom It May Concern To Whom It May Concern
Dear Sir/Mdm Dear Sir/Mdm I am writing to commend two of your excellent employees for the wonderful service I am writing to commend two of your excellent employees for the wonderful service provided to me during my visit on Monday, 22 April 2019 - with regards to my provided to me during my visit on Monday, 22 April 2019 - with regards to my application process for my mother, Mdm Ng, Ward 12. application process for my mother, Mdm Ng, Ward 12.
1) Ms. Izzati 1) Ms. Izzati I was attended by her during my first visit to your business centre. Despite it being I was attended by her during my first visit to your business centre. Despite it being her lunch break, it was very good of her to stay so patiently to help me with this her lunch break, it was very good of her to stay so patiently to help me with this walk through. The professional manner in which she handled my queries must be walk through. The professional manner in which she handled my queries must be commended. commended.
2) Ms. Selena Seah 2) Ms. Selena Seah When I returned at a later time that day, I had the great opportunity to be served by When I returned at a later time that day, I had the great opportunity to be served by Ms. Selena. She was friendly, approachable and went to great lengths in assisting me Ms. Selena. She was friendly, approachable and went to great lengths in assisting me with all my other queries. I would like to acknowledge her immense input in getting the with all my other queries. I would like to acknowledge her immense input in getting the matter resolved smoothly. Her attitude towards her work is indeed, on a completely matter resolved smoothly. Her attitude towards her work is indeed, on a completely different level and has surpassed my expectations. I truly believe her to be a valuable different level and has surpassed my expectations. I truly believe her to be a valuable member of your team. member of your team.
On this note, I am incredibly pleased with the quality of customer service provided On this note, I am incredibly pleased with the quality of customer service provided to me. Your esteemed organization is successful because of its focus on its customer to me. Your esteemed organization is successful because of its focus on its customer services. services.
Please convey my appreciation to both of them. Thank you. Please convey my appreciation to both of them. Thank you.
Best Regards, Best Regards, Kelvin Kelvin
36 36 OUR MOTIVATION OUR MOTIVATION
Dear Sir, Dear Sir,
I started my outpatient physiotherapy and occupational therapy sometime in March I started my outpatient physiotherapy and occupational therapy sometime in March 2017 at the community hospital at Irrawaddy Road . I was recently discharge on 2017 at the community hospital at Irrawaddy Road . I was recently discharge on 31st January 2018 after a 10 months outpatient attendance at Irrawaddy Road. 31st January 2018 after a 10 months outpatient attendance at Irrawaddy Road. PI^MJMVMÅ\MLITW\ PI^MJMVMÅ\MLITW\ 1_I[T]KSa\PI\1KPWW[M:MV+QNWZUaNWTTW_]X[M[[QWV[I[1 Å\\MZ\PIVJMNWZM 1_I[T]KSa\PI\1KPWW[M:MV+QNWZUaNWTTW_]X[M[[QWV[I[1 Å\\MZ\PIVJMNWZM NZWU\PM[M_MMSTa[M[[QWV[1IUVW_ITUW[\! N]VK\QWVITIVL NZWU\PM[M_MMSTa[M[[QWV[1IUVW_ITUW[\! N]VK\QWVITIVL
My experience with all the staff was excellence as they are very attentive, friendly My experience with all the staff was excellence as they are very attentive, friendly and kind. and kind.
I would like to particularly single out “Pei Suan” who showed much professionalismM\ZMI\UMV\-^MZa I would like to particularly single out “Pei Suan” who showed much professionalismM\ZMI\UMV\-^MZa IVLLQLZM[MIZKP\WÅVLJM\\MZ_Ia\WQUXZW^MIVL[]XXTMUMV\\P \I\M\WÅVLIV[_MZ[ IVLLQLZM[MIZKP\WÅVLJM\\MZ_Ia\WQUXZW^MIVL[]XXTMUMV\\P \I\M\WÅVLIV[_MZ[ WVMWNUaLW]J\IVLY]M[\QWVIZMIV[_MZMLIVL[PMLWM[VW\PM[Q WVMWNUaLW]J\IVLY]M[\QWVIZMIV[_MZMLIVL[PMLWM[VW\PM[Q and seek advice or help from the other senior therapists. and seek advice or help from the other senior therapists.
There is also Seow Yan, Shaimein, Joel, Susan, Nizam, Mdm Tan and many more There is also Seow Yan, Shaimein, Joel, Susan, Nizam, Mdm Tan and many more staff that I could not remember their names. The service staff are veryV\[¼VIUM[ friendly and staff that I could not remember their names. The service staff are veryV\[¼VIUM[ friendly and SVW_TMLOMIJTM\WW It is sad to be discharged from Ren Ci as I grew to like the people and the place. It is sad to be discharged from Ren Ci as I grew to like the people and the place. A big thank you to Ren Ci and the staff and its culture that really care for patients. A big thank you to Ren Ci and the staff and its culture that really care for patients. I wished all of you a healthy and happy Lunar New Year! I wished all of you a healthy and happy Lunar New Year! Best regards, Best regards, Mdm Lam Mdm Lam 37 37 OUR PEOPLE OUR PEOPLE Striving for Excellence Striving for Excellence A doctor who displayed selfless A doctor who displayed selfless dedication and love to patients through dedication and love to patients through monthly local delicacies; a medical social monthly local delicacies; a medical social worker who exhibited extraordinary worker who exhibited extraordinary devotion and benevolence while guilding devotion and benevolence while guilding many towards a life filled with heart many towards a life filled with heart and hope; a volunteer who brought and hope; a volunteer who brought companionship to the nursing home companionship to the nursing home residents and faithfully fulfilled their residents and faithfully fulfilled their wishes: these are just a handful of wishes: these are just a handful of examples of how members of Ren Ci examples of how members of Ren Ci family live the values of compassion, family live the values of compassion, excellence and determination and were excellence and determination and were recognised for their effort to make a recognised for their effort to make a difference in the lives of those we care difference in the lives of those we care and serve. and serve. ĂǩֵŀƲʃħԻƤɭĎǕŞſη쨱Ăǩ ĂǩֵŀƲʃħԻƤɭĎǕŞſη쨱Ăǩ Mr Edward Wong (left) receiving the award from Dr Amy Khor, Mr Edward Wong (left) receiving the award from Dr Amy Khor, ֢ϿĠĉLJ Senior Minister of State for HealthڇʕƄ२Ā້ଢӍമķף֢ϿĠĉLJ Senior Minister of State for Health ֵਐڇʕƄ२Ā້ଢӍമķףਐֵ ıķȉЏʫĀĉŀ뼶ĂʞػʕħԻ ˋ֥͟ıķȉЏʫĀĉŀ뼶ĂʞػʕħԻ֥͟ˋ ƤɭĎƤഇŠǰၿŴĶĀЧʫ뼶ĔĝĄമ HEALTHCARE HUMANITY AWARD 2018 ƤɭĎƤഇŠǰၿŴĶĀЧʫ뼶ĔĝĄമ HEALTHCARE HUMANITY AWARD 2018 ཱྀŝ४Ū˴ħԻƤǨɆƍĀᯗ॔ƥķ뼷ඡ Senior Medical Social Worker, Alice Choo, emerged as one of ཱྀŝ४Ū˴ħԻƤǨɆƍĀᯗ॔ƥķ뼷ඡ Senior Medical Social Worker, Alice Choo, emerged as one of ɾŠјķĀ͍Ҳҍ뼶ŴĶħԻƤĀޚśƦ the 73 individuals presented with the Healthcare Humanity ɾŠјķĀ͍Ҳҍ뼶ŴĶħԻƤĀޚśƦ the 73 individuals presented with the Healthcare Humanity ȌīąΞĻ뼶 Award. Her conviction with loving kindness and compassion ȌīąΞĻ뼶 Award. Her conviction with loving kindness and compassion has appeased many under her charge to step out of their has appeased many under her charge to step out of their misfortune and pain to embrace new beginning. Another misfortune and pain to embrace new beginning. Another Healthcare Humanity Award recipient in the volunteer Healthcare Humanity Award recipient in the volunteer category was Edward Wong, a faithful serving volunteer category was Edward Wong, a faithful serving volunteer with Ren Ci for the past 15 years. His passion to serve and with Ren Ci for the past 15 years. His passion to serve and enrich the quality of our residents’ life was recognised. enrich the quality of our residents’ life was recognised. ʕᆶୀᅩĄǩֵਐ̝Ծമķ˺īǂƥĂ뼶ȬŗཱྀıŠףʕᆶୀᅩĄǩֵਐ̝Ծമķ˺īǂƥĂ뼶ȬŗཱྀıŠ Ƭֵ͆ਐףƬֵ͆ਐ ஏᙙƥķĀƱЯъՎϿĠԻƤLJśă˵Šٰͽ˄ˈɩĤĀũ˧뼶ǜ ஏᙙƥķĀƱЯъՎϿĠԻƤLJśă˵Šٰͽ˄ˈɩĤĀũ˧뼶ǜ ƟȌīമķ˺ĀֆՠŪϵŀĄമֵཱྀԻĀǥʿػʕ뼶ľŅŭĎ뼷 ƟȌīമķ˺ĀֆՠŪϵŀĄമֵཱྀԻĀǥʿػʕ뼶ľŅŭĎ뼷 ՠŪɶᅆǘ֥ǰമཱྀԻƤĀŀƜΙʔī˄īĖąΞĻ뼶 ՠŪɶᅆǘ֥ǰമཱྀԻƤĀŀƜΙʔī˄īĖąΞĻ뼶 38 38 OUR PEOPLE OUR PEOPLE Community Care Excellence Community Care Excellence Award 2018 Award 2018 Ren Ci harvested more than 40 individual Ren Ci harvested more than 40 individual and team awards at the Community Care and team awards at the Community Care Excellence Award 2018. Head of Social Work Excellence Award 2018. Head of Social Work and Counselling, Ms Bridget Monica Das and and Counselling, Ms Bridget Monica Das and Director for Clinical Quality Management Director for Clinical Quality Management Unit, Dr Kala, were both presented with Unit, Dr Kala, were both presented with the Individual Gold Award. Bridget has been the Individual Gold Award. Bridget has been instrumental in developing programmes aimed instrumental in developing programmes aimed Director for Clinical Quality Management Unit, at the psycho-social needs of her clients. Director for Clinical Quality Management Unit, at the psycho-social needs of her clients. Dr Kalaimamani d/o Kanagasabai Dr Kalaimamani d/o Kanagasabai She led her team of 30 dedicated medical She led her team of 30 dedicated medical social workers to conduct and wrote training social workers to conduct and wrote training curriculum in communications with the elderly curriculum in communications with the elderly for the staff and volunteers. Dr Kala works for the staff and volunteers. Dr Kala works closely with therapists and social workers closely with therapists and social workers in planning for patients’ discharge and care in planning for patients’ discharge and care at home. She often goes the extra mile for at home. She often goes the extra mile for her patients and their families and stands her patients and their families and stands as a mentor to fellow colleagues, sharing her as a mentor to fellow colleagues, sharing her knowledge and expertise. knowledge and expertise. Ҡ֕ȗś˺ȌīąɸףҠ֕ȗś˺Ȍīąɸ മֵཱྀԻćŭĀףമֵཱྀԻćŭĀ ěȱؙӍჺ֢ףěȱؙӍჺ֢ ľċċĉӍ֣ӿ˺뼶Ⱥġ뼷ףľċċĉӍ֣ӿ˺뼶Ⱥġ뼷 ӘֵŀȌجӘֵŀȌ ǂ༽໒ჸŇуŠࡥռΙʔϯȗǂجǂ༽໒ჸŇуŠࡥռΙʔϯȗǂ ě̀́Āʹۗರףě̀́Āʹۗರ တċĉ̇˺뼶໒ჸć̑ǭķȗףတċĉ̇˺뼶໒ჸć̑ǭķȗ ʕᙕ϶Ӎףʕᙕ϶Ӎ ӲŎȶđĀԳɡ뼶Ȭʠ֢ǩֵਐףӲŎȶđĀԳɡ뼶Ȭʠ֢ǩֵਐ ࠂӛԘ뼷͵֢˴ʕŠػʕƧ̜ȉԻƤۋࠂӛԘ뼷͵֢˴ʕŠػʕƧ̜ȉԻƤ ũѩۋũѩ ܪʕݦНʸǟ뼷ףਐ̄ŠֵਐܬӘֵŀȉجʘ뼶 ܪʕݦНʸǟ뼷ףਐ̄ŠֵਐܬӘֵŀȉجʘ뼶 ԻƤĀśԻŠ֕ȗȫ́뼶Ȭģǀ˩ħԻƤӍŴ ۗԻƤĀśԻŠ֕ȗȫ́뼶Ȭģǀ˩ħԻƤӍŴۗ © Agency for Integrated Care. Reproduced with Permission © Agency for Integrated Care. Reproduced with Permission ĶĀŝ͑ҤķҤƺ˄Ĵ˩Ⴙ֢ǜƂ뼷ŒǃȬĀƢ ĶĀŝ͑ҤķҤƺ˄Ĵ˩Ⴙ֢ǜƂ뼷ŒǃȬĀƢ Ms Bridget Monica Das (right) receiving the award from Ms Bridget Monica Das (right) receiving the award from Dr Amy Khor, Senior Minister of State for Health ԺŠʗǥ뼶 Dr Amy Khor, Senior Minister of State for Health ԺŠʗǥ뼶 39 39 Charity Transparency Award 2018 Charity Transparency Award 2018 For the third consecutive year, the Charity For the third consecutive year, the Charity Council has bestowed the prestigious Charity Council has bestowed the prestigious Charity Transparency Award to Ren Ci Hospital. The Transparency Award to Ren Ci Hospital. The award encourages charity organisations to award encourages charity organisations to enhance their disclosure and governance enhance their disclosure and governance practices. It also highlights key areas of practices. It also highlights key areas of disclosure that helps in informed giving. disclosure that helps in informed giving. This recognition serves as a testament to This recognition serves as a testament to Ren Ci’s commitment to good governance Ren Ci’s commitment to good governance standards and will motivate the organisation standards and will motivate the organisation to continue serving needy seniors with heart to continue serving needy seniors with heart and hope. and hope. Ɇۛdž˺ƈୟ֣ڒࢽ˴ěΪφljƁŭတşཱྀڒཱྀ Ɇۛdž˺ƈୟ֣ڒࢽ˴ěΪφljƁŭတşཱྀڒཱྀ മֵཱྀԻ뼷ȩੵമཱྀƬԶĀۛdž̑ʇ뼶˽˺ֻ॥ മֵཱྀԻ뼷ȩੵമཱྀƬԶĀۛdž̑ʇ뼶˽˺ֻ॥ Ren Ci’s Governance and Risk committee Chairman, Mr Yap Wai Ming (right) Ren Ci’s Governance and Risk committee Chairman, Mr Yap Wai Ming (right) ȗԶѤ뼶ĔơĀΞĻܬƯȀ˓ۛdžʇӍڒȗԶѤ뼶ĔơĀΞĻ ॎཱྀܬƯȀ˓ۛdžʇӍڒॎཱྀ receiving the award from Dr Gerard Ee, Chairman of Charity Council receiving the award from Dr Gerard Ee, Chairman of Charity Council ˄ȗԶѤĀĂཾ˓ķࣉ뼷ܬȗԶѤĀĂཾ˓ķࣉ뼷˄ ĄŢമཱྀ൧ƍݘČܬĄŢമཱྀ൧ƍݘČ ȜպॎമཱྀƑůķŠЏʫŅ˖ӪāĶĀŭǥ͠뼶 ȜպॎമཱྀƑůķŠЏʫŅ˖ӪāĶĀŭǥ͠뼶 Singhealth Quality Service Award 2019 Singhealth Quality Service Award 2019 More than 170 Ren Ci staff who had delivered quality care and service to patients were recognised with Star, Gold More than 170 Ren Ci staff who had delivered quality care and service to patients were recognised with Star, Gold and Silver awards at the SingHealth Quality Service Award (SHQSA) 2019. They were among the 3500 healthcare and Silver awards at the SingHealth Quality Service Award (SHQSA) 2019. They were among the 3500 healthcare staff from 34 public and private healthcare institutions honoured at the annual event. Clinical Quality Management staff from 34 public and private healthcare institutions honoured at the annual event. Clinical Quality Management Unit Director, Dr Kala Kanagasabai was bestowed the Superstar award for her selfless dedication to patients with her Unit Director, Dr Kala Kanagasabai was bestowed the Superstar award for her selfless dedication to patients with her group, Makan Kakis. The group brings local delicacies to patients on a monthly basis, a popular activity that brings group, Makan Kakis. The group brings local delicacies to patients on a monthly basis, a popular activity that brings seniors together and help them rekindle fond memories via hawker fare. seniors together and help them rekindle fond memories via hawker fare. ɸľǩമֵཱྀԻ˴ʕćƎŭĀĤȀะ̝ԾџΙ˖Ӫ˺ŒȍȌတɪ˺뼷̇˺Ӎݭ˺뼷˺ॎŴĶħԻƤ͎ࣂƬًΙĀ֕ȗӍ ɸľǩമֵཱྀԻ˴ʕćƎŭĀĤȀะ̝ԾџΙ˖Ӫ˺ŒȍȌတɪ˺뼷̇˺Ӎݭ˺뼷˺ॎŴĶħԻƤ͎ࣂƬًΙĀ֕ȗӍ ӘֵجӘֵ ˖Ӫ뼶ƎŭʇĀတ˺۬̈́դĈǩĎĢȓӐӍ२Ӑ̝Ծ˖Ӫʠੜĉ˴Ȍˤກદ뼶ࡥռΙʔϯȗˌǂƬܷ͆ɝجӪ뼶ƎŭʇĀတ˺۬̈́դĈǩĎĢȓӐӍ२Ӑ̝Ծ˖Ӫʠੜĉ˴Ȍˤກદ뼶ࡥռΙʔϯȗˌǂƬܷ͆ɝ˖ ӘֵŀǨʠ֢Ā/CMCP-CMKUƲʃħҵȡԇਮ˱ʞĀجӘֵŀǨʠ֢Ā/CMCP-CMKUƲʃħҵȡԇਮ˱ʞĀ ŀȁȺ֣ӿ/CMCP-CMKUħԻƤƄ२Ş້ଢƦƻ౷ୟqɸ͆؎ɪr뼶جŀȁȺ֣ӿ/CMCP-CMKUħԻƤƄ२Ş້ଢƦƻ౷ୟqɸ͆؎ɪr뼶 뼶ٴŴĶĂŐůԐ뼷źŴĶʘľĤȀะŇᇅȶѽſČĀƫמ뼶 ԻƤɭĎǕŞſη뼷ǜĴࣘٴŴĶĂŐůԐ뼷źŴĶʘľĤȀะŇᇅȶѽſČĀƫמԻƤɭĎǕŞſη뼷ǜĴࣘ 40 40 CORPORATE GOVERNANCE CORPORATE GOVERNANCE STATEMENT STATEMENT CORPORATE GOVERNANCE CORPORATE GOVERNANCE STATEMENT STATEMENT ݽܽߊྶقݽܽߊ ྶق BOARD OF DIRECTORS BOARD OF DIRECTORS The Board’s role is to provide strategic direction and oversight of Ren Ci’s functions and goals, and to The Board’s role is to provide strategic direction and oversight of Ren Ci’s functions and goals, and to steer the Hospital towards fulfilling its vision and mission through good corporate governance. As part steer the Hospital towards fulfilling its vision and mission through good corporate governance. As part of its role, the Board also approves all budgets prior to the beginning of financial year and monitors the of its role, the Board also approves all budgets prior to the beginning of financial year and monitors the expenditure against the approved budget at every quarterly Board meeting. expenditure against the approved budget at every quarterly Board meeting. The Board currently comprises 27 members. They include businessmen and professionals, as well as The Board currently comprises 27 members. They include businessmen and professionals, as well as representatives from Foo Hai Ch’an Monastery. representatives from Foo Hai Ch’an Monastery. The appointment and composition of the Board of Directors is in accordance with the Memorandum and The appointment and composition of the Board of Directors is in accordance with the Memorandum and Articles of Association (MAA) of Ren Ci Hospital: Articles of Association (MAA) of Ren Ci Hospital: ñ The Board of Foo Hai Buddhist Cultural & Welfare Association (the “Association”) shall appoint up ñ The Board of Foo Hai Buddhist Cultural & Welfare Association (the “Association”) shall appoint up to half of the Board of Directors (the “Board”) of the Hospital, including the Board Chairman who to half of the Board of Directors (the “Board”) of the Hospital, including the Board Chairman who shall be appointed in consultation with the Ministry of Health (Article 44). shall be appointed in consultation with the Ministry of Health (Article 44). ñ The Directors appointed by the Association shall, amongst themselves, elect a Nominating ñ The Directors appointed by the Association shall, amongst themselves, elect a Nominating Committee. This Nominating Committee shall be responsible for the appointment of the remaining Committee. This Nominating Committee shall be responsible for the appointment of the remaining Directors of Ren Ci Hospital (Article 45). Directors of Ren Ci Hospital (Article 45). Led by Chairman Mr Chua Thian Poh, the Board is committed to upholding the public image of the Hospital Led by Chairman Mr Chua Thian Poh, the Board is committed to upholding the public image of the Hospital and representing the interests of the Hospital to the best of its abilities. and representing the interests of the Hospital to the best of its abilities. The Board accepts its role without remuneration, and pledges not to accept personal favours or gifts from The Board accepts its role without remuneration, and pledges not to accept personal favours or gifts from any interest groups, so as to maintain the integrity of serving for public trust and community good. any interest groups, so as to maintain the integrity of serving for public trust and community good. All the members of the Board have also declared that during the period under review and while holding All the members of the Board have also declared that during the period under review and while holding their appointment as directors, they have had no personal or vested interest in any of the business their appointment as directors, they have had no personal or vested interest in any of the business transactions, contracts or joint ventures into which the Hospital had entered. transactions, contracts or joint ventures into which the Hospital had entered. The roles and responsibilities of the Board Chairman and the CEO are kept separate in order to maintain The roles and responsibilities of the Board Chairman and the CEO are kept separate in order to maintain effective oversight. The CEO and senior management consult with relevant Board members and the Sub- effective oversight. The CEO and senior management consult with relevant Board members and the Sub- Committees where advice is sought, through meetings, telephone calls and electronic mails. Committees where advice is sought, through meetings, telephone calls and electronic mails. 41 41 In keeping with the good practice as set out in Guideline 1.1.6 of the Code of Governance for Charities In keeping with the good practice as set out in Guideline 1.1.6 of the Code of Governance for Charities and Institutions of a Public Character, the term limits for Treasurer and the Chairpersons of the Audit and Institutions of a Public Character, the term limits for Treasurer and the Chairpersons of the Audit Committee and the Investment Committee do not exceed four consecutive years respectively. In addition, Committee and the Investment Committee do not exceed four consecutive years respectively. In addition, the Hospital neither makes loans nor donations. the Hospital neither makes loans nor donations. Ren Ci believes that competent, experienced and committed Board members will ensure that we Ren Ci believes that competent, experienced and committed Board members will ensure that we continue to be relevant and sustainable for the future and as such, we should retain the services of such continue to be relevant and sustainable for the future and as such, we should retain the services of such volunteers for as long as possible, instead of limiting their tenure of service. To support succession volunteers for as long as possible, instead of limiting their tenure of service. To support succession planning and renewal of Board, Ren Ci is constantly on the lookout for volunteers with diverse skill-sets planning and renewal of Board, Ren Ci is constantly on the lookout for volunteers with diverse skill-sets to contribute insights from multiple perspectives. to contribute insights from multiple perspectives. The Board term is 2 years starting 1 July (first financial year) to 30 June (second financial year). The The Board term is 2 years starting 1 July (first financial year) to 30 June (second financial year). The Board held a total of 4 meetings in FY2018/2019: Board held a total of 4 meetings in FY2018/2019: BOARD MEMBER DESIGNATION BOARD ATTENDANCE BOARD MEMBER DESIGNATION BOARD ATTENDANCE Mr Chua Thian Poh (DUBC), (JP), (BBM) Chairman 3 of 4 Mr Chua Thian Poh (DUBC), (JP), (BBM) Chairman 3 of 4 Mr Seow Choke Meng (BBM), (PBM) Vice-Chairman 4 of 4 Mr Seow Choke Meng (BBM), (PBM) Vice-Chairman 4 of 4 Ms Chong Shiao Feng (Rosemarie) Vice-Chairman 3 of 4 Ms Chong Shiao Feng (Rosemarie) Vice-Chairman 3 of 4 Mr Lim Chai Boon Vice-Chairman 4 of 4 Mr Lim Chai Boon Vice-Chairman 4 of 4 Mr Neo Kah Kiat (PBM) Vice-Chairman 2 of 4 Mr Neo Kah Kiat (PBM) Vice-Chairman 2 of 4 Mr Tan Boon Hoo Treasurer 3 of 4 Mr Tan Boon Hoo Treasurer 3 of 4 Ms Ang Fung Fung Director 2 of 4 Ms Ang Fung Fung Director 2 of 4 Mr Ching Chiat Kwong Director 1 of 4 Mr Ching Chiat Kwong Director 1 of 4 Mr Choo Chee Onn Director 2 of 4 Mr Choo Chee Onn Director 2 of 4 Prof Choo Wee Jin Philip Director 3 of 4 Prof Choo Wee Jin Philip Director 3 of 4 Ms Chua Siow Poh Alice Director 4 of 4 Ms Chua Siow Poh Alice Director 4 of 4 Dr Ee Chye Hua (BBM) Director 4 of 4 Dr Ee Chye Hua (BBM) Director 4 of 4 Ms Lee Joo Cheng Lillian Director 3 of 4 Ms Lee Joo Cheng Lillian Director 3 of 4 Mr Lawrence Leow Chin Hin Director 1 of 4 Mr Lawrence Leow Chin Hin Director 1 of 4 Mr Leow Teng Hock (Vincent) Director 3 of 4 Mr Leow Teng Hock (Vincent) Director 3 of 4 Mr Lim Eng Koo (Nelson) (PBM) Director 2 of 4 Mr Lim Eng Koo (Nelson) (PBM) Director 2 of 4 Mr Seah Choo Meng Director 1 of 4 Mr Seah Choo Meng Director 1 of 4 Mr Seah Kiat Seng Director 4 of 4 Mr Seah Kiat Seng Director 4 of 4 Dr See Long Hian (Aaron) Director 4 of 4 Dr See Long Hian (Aaron) Director 4 of 4 Mr Tan Aik Hock (PBM) Director 3 of 4 Mr Tan Aik Hock (PBM) Director 3 of 4 Mr Tan Huay Lim Director 4 of 4 Mr Tan Huay Lim Director 4 of 4 Ms Teo Kwee Yee (Claudia) Director 3 of 4 Ms Teo Kwee Yee (Claudia) Director 3 of 4 Mr Tor Teck Jin (Bob) Director 4 of 4 Mr Tor Teck Jin (Bob) Director 4 of 4 Mr Yap Eu Win Director 3 of 4 Mr Yap Eu Win Director 3 of 4 Mr Yap Wai Ming Director 4 of 4 Mr Yap Wai Ming Director 4 of 4 Mr Yeo Hung Chuan (Jonathan) (PBM) Director 3 of 4 Mr Yeo Hung Chuan (Jonathan) (PBM) Director 3 of 4 Mr Yip Chee Seng Director 1 of 4 Mr Yip Chee Seng Director 1 of 4 42 42 CORPORATE GOVERNANCE CORPORATE GOVERNANCE STATEMENT STATEMENT SUB-COMMITTEES SUB-COMMITTEES The Board has established Sub-Committees, each chaired by its Board members to assist in the The Board has established Sub-Committees, each chaired by its Board members to assist in the execution of its responsibilities. The eight Sub-Committees are: execution of its responsibilities. The eight Sub-Committees are: 1. Audit Committee 1. Audit Committee 2. Building Committee 2. Building Committee 3. Community Engagement Committee 3. Community Engagement Committee 4. Governance & Risk Committee 4. Governance & Risk Committee 5. Human Resource Committee 5. Human Resource Committee 6. Investment Committee 6. Investment Committee 7. Medical Advisory Committee 7. Medical Advisory Committee 8. Nominating Committee 8. Nominating Committee The activities of each of the Sub-Committees during the financial year are as follows: The activities of each of the Sub-Committees during the financial year are as follows: 1. AUDIT COMMITTEE 1. AUDIT COMMITTEE The Audit Committee (“AC”) has held four meetings since the date of the last directors’ report and The Audit Committee (“AC”) has held four meetings since the date of the last directors’ report and carried out the functions of an audit committee as specified in her terms of reference approved by carried out the functions of an audit committee as specified in her terms of reference approved by the Board of Directors. In carrying out its functions, the AC reviewed the overall scope of both the the Board of Directors. In carrying out its functions, the AC reviewed the overall scope of both the external and internal audits and met with the Hospital’s external and internal auditors to discuss external and internal audits and met with the Hospital’s external and internal auditors to discuss the results of their examinations and their evaluation of the Hospital’s system of internal controls. the results of their examinations and their evaluation of the Hospital’s system of internal controls. The AC also reviewed the financial statements of the Hospital. The AC also reviewed the financial statements of the Hospital. During the financial year, the Hospital has reviewed its outsourced internal audit function and During the financial year, the Hospital has reviewed its outsourced internal audit function and scope and has re-appointed Ernst & Young Advisory Pte Ltd (“EY”) as the Hospital’s internal scope and has re-appointed Ernst & Young Advisory Pte Ltd (“EY”) as the Hospital’s internal auditors. EY has conducted internal audit on the following key operational areas of the Hospital auditors. EY has conducted internal audit on the following key operational areas of the Hospital during the financial year: - during the financial year: - 1. Facility Management 1. Facility Management 2. IT General Controls review on Centre-Based Services and AccPac accounting system 2. IT General Controls review on Centre-Based Services and AccPac accounting system 3. Patients’ Collection & Account Receivable Management and Patients Admission & Ward 3. Patients’ Collection & Account Receivable Management and Patients Admission & Ward Operations of Ren Ci @ Ang Mo Kio Operations of Ren Ci @ Ang Mo Kio The Hospital has also engaged EY for the next 2 years to assist in the development of a control The Hospital has also engaged EY for the next 2 years to assist in the development of a control self-assessment (“CSA”) framework as an initiative to strengthen internal control processes, self-assessment (“CSA”) framework as an initiative to strengthen internal control processes, create a stronger awareness of risk practices and establish a clearer line of accountability for create a stronger awareness of risk practices and establish a clearer line of accountability for controls. controls. 43 43 2. BUILDING COMMITTEE 2. BUILDING COMMITTEE The Building Committee reviewed the design and plan for the construction of a Skybridge linking The Building Committee reviewed the design and plan for the construction of a Skybridge linking the TTSH-Integrated Care Hub (ICH) to Ren Ci Community Hospital. The TTSH-ICH is developed as the TTSH-Integrated Care Hub (ICH) to Ren Ci Community Hospital. The TTSH-ICH is developed as part of the HealthCity Novena and expected to officially open in 2022. The Committee provided part of the HealthCity Novena and expected to officially open in 2022. The Committee provided guidance and advice on ensuring structural stability and noise mitigation during the construction. guidance and advice on ensuring structural stability and noise mitigation during the construction. Suggestions were also given to obtain Structural Engineer’s assessment to ensure the column Suggestions were also given to obtain Structural Engineer’s assessment to ensure the column strengthening design is sufficient to support the A&A work. The Committee met once during the strengthening design is sufficient to support the A&A work. The Committee met once during the year. year. 3. COMMUNITY ENGAGEMENT COMMITTEE 3. COMMUNITY ENGAGEMENT COMMITTEE The Community Engagement Committee reviews fundraising initiatives, management and The Community Engagement Committee reviews fundraising initiatives, management and development of volunteers as well as key corporate collaterals such as the annual report. As development of volunteers as well as key corporate collaterals such as the annual report. As per previous years, the Committee maintained and carried out oversight of the various major per previous years, the Committee maintained and carried out oversight of the various major fundraising events. The Chairmen and committee members also attended dialogue sessions and fundraising events. The Chairmen and committee members also attended dialogue sessions and events involving volunteers. The Committee met three times during the year. events involving volunteers. The Committee met three times during the year. 4. GOVERNANCE & RISK COMMITTEE 4. GOVERNANCE & RISK COMMITTEE The Governance & Risk Committee reviewed the following policies to ensure that they remain The Governance & Risk Committee reviewed the following policies to ensure that they remain relevant to support a strong governance and achieve operating performance and efficiencies: relevant to support a strong governance and achieve operating performance and efficiencies: 1. Conflict of Interest 1. Conflict of Interest 2. Whistleblowing 2. Whistleblowing 3. Risk Management Framework 3. Risk Management Framework 4. Documentation 4. Documentation 5. Board Renewal and Performance Evaluation 5. Board Renewal and Performance Evaluation 6. Terms of Reference for Board of Directors Sub-Committees 6. Terms of Reference for Board of Directors Sub-Committees The Committee also reviewed the report from Corporate Governance audit conducted by MOH, The Committee also reviewed the report from Corporate Governance audit conducted by MOH, provided guidance over the review of Ren Ci 2018 Risk Register, as well as endorsed the provided guidance over the review of Ren Ci 2018 Risk Register, as well as endorsed the Governance Statement and the online governance evaluation submitted to the Charity Portal for Governance Statement and the online governance evaluation submitted to the Charity Portal for which all areas in the checklist were met. which all areas in the checklist were met. For the 3rd consecutive year, the Hospital had been shortlisted as a finalist for the Charity For the 3rd consecutive year, the Hospital had been shortlisted as a finalist for the Charity Governance Awards and was awarded the Charity Transparency Awards to recognise its efforts in Governance Awards and was awarded the Charity Transparency Awards to recognise its efforts in continually improving governance and transparency. continually improving governance and transparency. The Committee met twice during the year. The Committee met twice during the year. 44 44 CORPORATE GOVERNANCE CORPORATE GOVERNANCE STATEMENT STATEMENT 5. HUMAN RESOURCE COMMITTEE 5. HUMAN RESOURCE COMMITTEE The HR Committee met quarterly and reviewed human resources policies and processes, and The HR Committee met quarterly and reviewed human resources policies and processes, and aligned some of the best practices from the sector. The Committee reviewed and endorsed the aligned some of the best practices from the sector. The Committee reviewed and endorsed the Management’s proposal for managers’ salaries and adjustments on annual basis. To further Management’s proposal for managers’ salaries and adjustments on annual basis. To further enhance talent attraction and retention, the Committee reviewed and endorsed Management’s enhance talent attraction and retention, the Committee reviewed and endorsed Management’s proposal for employee’s engagement survey and benchmarking of salary structure initiatives. proposal for employee’s engagement survey and benchmarking of salary structure initiatives. As part of leadership development, the committee endorsed the adoption of Serving Leadership As part of leadership development, the committee endorsed the adoption of Serving Leadership framework for the organisation. Embedding the framework within leadership, group coaching framework for the organisation. Embedding the framework within leadership, group coaching sessions were provided for managers, building teams of purpose and organisation values. sessions were provided for managers, building teams of purpose and organisation values. 6. INVESTMENT COMMITTEE 6. INVESTMENT COMMITTEE During the year, the Investment Committee, which was appointed by the Board, has provided During the year, the Investment Committee, which was appointed by the Board, has provided guidance and feedback on matters relating to investments and investment policies for the Hospital. guidance and feedback on matters relating to investments and investment policies for the Hospital. The Investment Committee has reviewed the investment policies and guidelines and submitted The Investment Committee has reviewed the investment policies and guidelines and submitted them for Board’s approval. The Investment Committee also met with the appointed fund managers them for Board’s approval. The Investment Committee also met with the appointed fund managers on a quarterly basis to monitor the overall investment portfolio and assess their performance on on a quarterly basis to monitor the overall investment portfolio and assess their performance on behalf of the Board to ensure investments are made in accordance with the investment guidelines behalf of the Board to ensure investments are made in accordance with the investment guidelines with a view to achieving the desired investment objectives for the Hospital. with a view to achieving the desired investment objectives for the Hospital. 7. MEDICAL ADVISORY COMMITTEE 7. MEDICAL ADVISORY COMMITTEE The Medical Advisory Committee endorsed the waiver of competition for both proprietary and non- The Medical Advisory Committee endorsed the waiver of competition for both proprietary and non- proprietary pharmaceuticals, and clinical services. Patient care-related incidents and complaints proprietary pharmaceuticals, and clinical services. Patient care-related incidents and complaints were reviewed, with particular emphasis on recommendations for improvement, as well as were reviewed, with particular emphasis on recommendations for improvement, as well as recommendations to explore good practices. Besides review of the clinical quality indicators, recommendations to explore good practices. Besides review of the clinical quality indicators, the Committee encouraged continuing collaboration amongst staff and healthcare partners. the Committee encouraged continuing collaboration amongst staff and healthcare partners. Collaborative research projects with acute hospital like TTSH and, tertiary education institution Collaborative research projects with acute hospital like TTSH and, tertiary education institution like NUS were reviewed by the committee. The Committee met four times during the year. like NUS were reviewed by the committee. The Committee met four times during the year. 8. NOMINATING COMMITTEE 8. NOMINATING COMMITTEE As part of good governance and to voluntarily comply with the recommendations of the Charity As part of good governance and to voluntarily comply with the recommendations of the Charity Transparency Framework, the Nominating Committee complies with the Board renewal and Transparency Framework, the Nominating Committee complies with the Board renewal and Performance Evaluation policy which included the: Performance Evaluation policy which included the: 1. Nomination and renewal of board every 2 years, 1. Nomination and renewal of board every 2 years, 2. Board skills matrix as part of succession planning, 2. Board skills matrix as part of succession planning, 3. Orientation and induction within 2 months for new Board members, and 3. Orientation and induction within 2 months for new Board members, and 45 45 4. Annual Board Self-Assessment exercise to gauge the effectiveness of the Board’s 4. Annual Board Self-Assessment exercise to gauge the effectiveness of the Board’s performance. The results are discussed at the subsequent Board meeting to identify performance. The results are discussed at the subsequent Board meeting to identify areas of improvement. areas of improvement. All Sub-Committees are empowered to decide matters within their Terms of Reference and such All Sub-Committees are empowered to decide matters within their Terms of Reference and such decisions shall be referred to the Board of the Hospital for ratification. decisions shall be referred to the Board of the Hospital for ratification. GOVERNANCE EVALUATION GOVERNANCE EVALUATION The Hospital carried out an online governance evaluation on the extent of its compliance with the The Hospital carried out an online governance evaluation on the extent of its compliance with the essential guidelines in the Code of Governance for Charities and IPCs (“the Code”) via the charity portal in essential guidelines in the Code of Governance for Charities and IPCs (“the Code”) via the charity portal in July 2018. July 2018. The Corporate Governance Committee is pleased to report that the Hospital and Board have complied The Corporate Governance Committee is pleased to report that the Hospital and Board have complied with the guidelines of the Code. with the guidelines of the Code. The level of compliance by the Hospital can be viewed at www.charities.gov.sg The level of compliance by the Hospital can be viewed at www.charities.gov.sg The board also conducts annual self-evaluation to assess its performance and effectiveness. The board also conducts annual self-evaluation to assess its performance and effectiveness. POLICY ON CONFLICT OF INTEREST POLICY ON CONFLICT OF INTEREST Since 2008, the Board has put in place a policy where all members of the Board, Sub Committees, staff Since 2008, the Board has put in place a policy where all members of the Board, Sub Committees, staff or volunteers (collectively the “Members”), when acting on behalf of the Hospital, must ensure that the or volunteers (collectively the “Members”), when acting on behalf of the Hospital, must ensure that the deliberations and decisions made are in the interest of the Hospital, and the interest of the Hospital is deliberations and decisions made are in the interest of the Hospital, and the interest of the Hospital is protected when entering into a transaction, contract or arrangement. protected when entering into a transaction, contract or arrangement. All members shall promptly and fully disclose, in accordance with the procedures laid down by the All members shall promptly and fully disclose, in accordance with the procedures laid down by the Hospital, all interests (actual or potential) which could conflict with their duties and shall not in any way Hospital, all interests (actual or potential) which could conflict with their duties and shall not in any way be involved in the transaction, or influence the outcome of the transaction. be involved in the transaction, or influence the outcome of the transaction. The policy was reviewed and updated during the financial year. The policy was reviewed and updated during the financial year. CODE OF BUSINESS CONDUCT CODE OF BUSINESS CONDUCT Since 2012, the Hospital has in place a Code of Business Conduct (“Code”) that is applicable to the Since 2012, the Hospital has in place a Code of Business Conduct (“Code”) that is applicable to the directors of the Board, members of the Sub-Committees, employees and volunteers (collectively the directors of the Board, members of the Sub-Committees, employees and volunteers (collectively the “Members”). The code requires Members to observe high standards of professional and personal ethics “Members”). The code requires Members to observe high standards of professional and personal ethics and which covers standards in integrity, impartiality, discretion, duty of loyalty, courtesy & respect, and which covers standards in integrity, impartiality, discretion, duty of loyalty, courtesy & respect, diversity, accountability, confidentiality, use of the Hospital’s resources and electronic media, intellectual diversity, accountability, confidentiality, use of the Hospital’s resources and electronic media, intellectual property rights, communication with external parties and media, contractual relations, acceptance of property rights, communication with external parties and media, contractual relations, acceptance of 46 46 CORPORATE GOVERNANCE CORPORATE GOVERNANCE STATEMENT STATEMENT gifts & tips, health & safety, use of illegal drugs, engaging in political activities, conflict of interest, gifts & tips, health & safety, use of illegal drugs, engaging in political activities, conflict of interest, conduct outside work hours, secondary employment and business practices. Violation of the code will conduct outside work hours, secondary employment and business practices. Violation of the code will subject Members to disciplinary action such as termination or criminal prosecution. subject Members to disciplinary action such as termination or criminal prosecution. As the code remains relevant, no updates were required. As the code remains relevant, no updates were required. WHISTLEBLOWING POLICY WHISTLEBLOWING POLICY The Hospital also has in place, a Whistleblowing policy since 2008. To develop a culture of accountability The Hospital also has in place, a Whistleblowing policy since 2008. To develop a culture of accountability and transparency, this policy addresses the Hospital’s commitment to ethical behaviour where and transparency, this policy addresses the Hospital’s commitment to ethical behaviour where employees and external parties such as volunteers and contractors are encouraged to report concerns of employees and external parties such as volunteers and contractors are encouraged to report concerns of misconducts without fear of reprisal or unfair treatment. The Hospital aims to establish: misconducts without fear of reprisal or unfair treatment. The Hospital aims to establish: 1. Reliable and safe channels for RCH’s internal and external stakeholders to report 1. Reliable and safe channels for RCH’s internal and external stakeholders to report concerns or suspected concerns, concerns or suspected concerns, 2. Structure to ensure fair investigations of reports, and 2. Structure to ensure fair investigations of reports, and 3. Arrangements to support learnings and continuous improvements of internal controls to 3. Arrangements to support learnings and continuous improvements of internal controls to achieve strong governance. achieve strong governance. The policy encourages the whistleblowers to identify themselves but allows for anonymous complaints. The policy encourages the whistleblowers to identify themselves but allows for anonymous complaints. It makes available the contact of the Audit Committee Chairman and the Board Chairman by the following It makes available the contact of the Audit Committee Chairman and the Board Chairman by the following channels: channels: 1. Audit Chairman’s email at [email protected] 1. Audit Chairman’s email at [email protected] 2. Board Chairman’s email at [email protected] 2. Board Chairman’s email at [email protected] 3. Sealed report in an envelope marked ‘Private & Confidential’ and mail to: 3. Sealed report in an envelope marked ‘Private & Confidential’ and mail to: Chairman, The Audit Committee has the authority and responsibility to commission and review investigations and The Audit Committee has the authority and responsibility to commission and review investigations and their findings of the complaints, with the full co-operation of management and use of other resources, their findings of the complaints, with the full co-operation of management and use of other resources, where necessary. where necessary. The policy was reviewed and updated during the financial year. The policy was reviewed and updated during the financial year. 47 47 RESERVES POLICY RESERVES POLICY The reserves of the Hospital provide financial stability and serve to meet future increases in healthcare The reserves of the Hospital provide financial stability and serve to meet future increases in healthcare operating expenses. operating expenses. The current year’s reserves of $125m is estimated to be adequate to fund only about 2.01 years of annual The current year’s reserves of $125m is estimated to be adequate to fund only about 2.01 years of annual operating expenses, basing on operating expenses in the financial year ended 31 Mar 2019. operating expenses, basing on operating expenses in the financial year ended 31 Mar 2019. The Board of Directors reviews the level of reserves regularly for the Hospital’s continuing obligations. The Board of Directors reviews the level of reserves regularly for the Hospital’s continuing obligations. Part of our reserves is placed with financial institutions and is managed in accordance with our Part of our reserves is placed with financial institutions and is managed in accordance with our investment policy which is approved by the Board. This helps to preserve the purchasing power of the investment policy which is approved by the Board. This helps to preserve the purchasing power of the funds while ensuring sufficient liquidity for operational contingencies. funds while ensuring sufficient liquidity for operational contingencies. 48 48 STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS តѽЃୡਗܽߊ តѽЃୡਗܽߊ Contents Page Contents Page Statement by Directors...... 51 1 Statement by Directors...... 51 1 Independent Auditor’s Report ...... 53 3 Independent Auditor’s Report ...... 53 3 Statement of Financial Activities and Other Comprehensive Income...... 56 6 Statement of Financial Activities and Other Comprehensive Income...... 56 6 Statement of Financial Position...... 57 7 Statement of Financial Position...... 57 7 Statement of Cash Flows ...... 58 8 Statement of Cash Flows ...... 58 8 Notes to the Financial Statements ...... 59 9 Notes to the Financial Statements ...... 59 9 49 49 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 51 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 51 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL (Registration No: 201018593M) (Registration No: 201018593M) Institutions of a Public Character Number: 000712 Institutions of a Public Character Number: 000712 (Registered under the Charities Act, Chapter 37) (Registered under the Charities Act, Chapter 37) Statement by Directors and Financial Statements Statement by Directors and Financial Statements Year Ended 31 March 2019 Year Ended 31 March 2019 50 50 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 52 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 52 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL Statement by Directors Statement by Directors The directors of Ren Ci Hospital (the “Hospital”) are pleased to present the financial statements of The directors of Ren Ci Hospital (the “Hospital”) are pleased to present the financial statements of the Hospital for the reporting year ended 31 March 2019. the Hospital for the reporting year ended 31 March 2019. 1. Opinion of the directors 1. Opinion of the directors In the opinion of the directors, In the opinion of the directors, (a) the accompanying financial statements are drawn up so as to give a true and fair view (a) the accompanying financial statements are drawn up so as to give a true and fair view of the financial position and financial activities of the Hospital for the reporting year of the financial position and financial activities of the Hospital for the reporting year covered by the financial statements; and covered by the financial statements; and (b) at the date of the statement there are reasonable grounds to believe that the (b) at the date of the statement there are reasonable grounds to believe that the Hospital will be able to pay its debts as and when they fall due. Hospital will be able to pay its debts as and when they fall due. The board of directors approved and authorised these financial statements for issue. The board of directors approved and authorised these financial statements for issue. 2. Directors 2. Directors The directors of the Hospital in office at the date of this statement are: The directors of the Hospital in office at the date of this statement are: Chua Thian Poh (Chairman) Chua Thian Poh (Chairman) Chong Shiao Feng (Vice Chairman) Chong Shiao Feng (Vice Chairman) Lim Chai Boon (Vice Chairman) Lim Chai Boon (Vice Chairman) Neo Kah Kiat (Vice Chairman) Neo Kah Kiat (Vice Chairman) Seow Choke Meng (Vice Chairman) Seow Choke Meng (Vice Chairman) Tan Boon Hoo (Treasurer) Tan Boon Hoo (Treasurer) Ang Fung Fung Ang Fung Fung Ching Chiat Kwong Ching Chiat Kwong Choo Chee Onn Choo Chee Onn Prof Choo Wee Jin Philip Prof Choo Wee Jin Philip Chua Siow Poh, Alice Chua Siow Poh, Alice Dr Ee Chye Hua Dr Ee Chye Hua Lee Joo Cheng, Lilian Lee Joo Cheng, Lilian Leow Chin Hin, Lawrence Leow Chin Hin, Lawrence Leow Teng Hock Leow Teng Hock Lim Eng Koo Lim Eng Koo Seah Choo Meng Seah Choo Meng Seah Kiat Seng Seah Kiat Seng Dr See Long Hian Dr See Long Hian Tan Aik Hock Tan Aik Hock Tan Huay Lim Tan Huay Lim Teo Kwee Yee, Claudia Teo Kwee Yee, Claudia Tor Teck Jin Tor Teck Jin Yap Eu Win Yap Eu Win Yap Wai Ming Yap Wai Ming Yeo Hung Chuan Yeo Hung Chuan Yip Chee Seng Yip Chee Seng 51 51 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 53 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 53 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 3. Directors’ interest in shares and debentures, and arrangements to enable directors to 3. Directors’ interest in shares and debentures, and arrangements to enable directors to acquire benefits by means of the acquisition of shares and debentures acquire benefits by means of the acquisition of shares and debentures The Hospital is a company limited by guarantee and has no share capital. The Hospital is a company limited by guarantee and has no share capital. 4. Options 4. Options The Hospital is a company limited by guarantee. As such, there are no share options or The Hospital is a company limited by guarantee. As such, there are no share options or unissued shares under option. unissued shares under option. 5. Independent auditor 5. Independent auditor RSM Chio Lim LLP has expressed its willingness to accept re-appointment. RSM Chio Lim LLP has expressed its willingness to accept re-appointment. On behalf of the directors On behalf of the directors ...... ………...... ………...... ………...... ……….... Chua Thian Poh Lim Chai Boon Chua Thian Poh Lim Chai Boon Director Director Director Director 52 52 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 54 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 54 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS Independent Auditor's Report to the Members of Independent Auditor's Report to the Members of REN CI HOSPITAL REN CI HOSPITAL Report on the financial statements Report on the financial statements Opinion Opinion We have audited the accompanying financial statements of Ren Ci Hospital (the “Hospital”), which We have audited the accompanying financial statements of Ren Ci Hospital (the “Hospital”), which comprise the statement of financial position as at 31 March 2019, and the statement of financial comprise the statement of financial position as at 31 March 2019, and the statement of financial activities and other comprehensive income and statement of cash flows for the reporting year then activities and other comprehensive income and statement of cash flows for the reporting year then ended, and notes to the financial statements, including the significant accounting policies. ended, and notes to the financial statements, including the significant accounting policies. In our opinion, the accompanying financial statements are properly drawn up in accordance with the In our opinion, the accompanying financial statements are properly drawn up in accordance with the provisions of the Companies Act, Chapter 50 (the “Companies Act”), the Charities Act, Chapter 37 provisions of the Companies Act, Chapter 50 (the “Companies Act”), the Charities Act, Chapter 37 and other relevant regulations (the “Charities Act and Regulations”) and the Singapore Financial and other relevant regulations (the “Charities Act and Regulations”) and the Singapore Financial Reporting Standards (“FRS”) so as to give a true and fair view of the financial position of the Hospital Reporting Standards (“FRS”) so as to give a true and fair view of the financial position of the Hospital as at 31 March 2019 and of the financial activities and cash flows of the Hospital for the reporting year as at 31 March 2019 and of the financial activities and cash flows of the Hospital for the reporting year ended on that date. ended on that date. Basis for opinion Basis for opinion We conducted our audit in accordance with Singapore Standards on Auditing (SSAs). Our We conducted our audit in accordance with Singapore Standards on Auditing (SSAs). Our responsibilities under those standards are further described in the auditor’s responsibilities for the responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the Company in audit of the financial statements section of our report. We are independent of the Company in accordance with the Accounting and Corporate Regulatory Authority (ACRA) Code of Professional accordance with the Accounting and Corporate Regulatory Authority (ACRA) Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (ACRA Code) together with the Conduct and Ethics for Public Accountants and Accounting Entities (ACRA Code) together with the ethical requirements that are relevant to our audit of the financial statements in Singapore, and we ethical requirements that are relevant to our audit of the financial statements in Singapore, and we have fulfilled our other ethical responsibilities in accordance with these requirements and the ACRA have fulfilled our other ethical responsibilities in accordance with these requirements and the ACRA Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. basis for our opinion. Other information Other information Management is responsible for the other information. The other information comprises the information Management is responsible for the other information. The other information comprises the information included in the annual report but does not include the financial statements and our auditor’s report included in the annual report but does not include the financial statements and our auditor’s report thereon. thereon. Our opinion on the financial statements does not cover the other information and we do not express Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. this regard. 53 53 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 55 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 55 23/7/19 5:11 PM Independent Auditor's Report to the Members of Independent Auditor's Report to the Members of REN CI HOSPITAL REN CI HOSPITAL – 2 – – 2 – Responsibilities of management and directors for the financial statements Responsibilities of management and directors for the financial statements Management is responsible for the preparation of financial statements that give a true and fair view in Management is responsible for the preparation of financial statements that give a true and fair view in accordance with the provisions of the Companies Act, Charities Act and the financial reporting accordance with the provisions of the Companies Act, Charities Act and the financial reporting standards, and for devising and maintaining a system of internal accounting controls sufficient to standards, and for devising and maintaining a system of internal accounting controls sufficient to provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or disposition; and transactions are properly authorised and that they are recorded as necessary to disposition; and transactions are properly authorised and that they are recorded as necessary to permit the preparation of true and fair financial statements and to maintain accountability of assets. permit the preparation of true and fair financial statements and to maintain accountability of assets. In preparing the financial statements, management is responsible for assessing the Hospital’s ability In preparing the financial statements, management is responsible for assessing the Hospital’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Hospital or the going concern basis of accounting unless management either intends to liquidate the Hospital or to cease operations, or has no realistic alternative but to do so. to cease operations, or has no realistic alternative but to do so. The directors’ responsibilities include overseeing the Hospital’s financial reporting process. The directors’ responsibilities include overseeing the Hospital’s financial reporting process. Auditor’s responsibilities for the audit of the financial statements Auditor’s responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SSAs will always detect a material misstatement when it that an audit conducted in accordance with SSAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. the basis of these financial statements. As part of an audit in accordance with SSAs, we exercise professional judgement and maintain As part of an audit in accordance with SSAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also: professional scepticism throughout the audit. We also: a) Identify and assess the risks of material misstatement of the financial statements, whether a) Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. misrepresentations, or the override of internal control. b) Obtain an understanding of internal control relevant to the audit in order to design audit b) Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Hospital’s internal control. an opinion on the effectiveness of the Hospital’s internal control. c) Evaluate the appropriateness of accounting policies used and the reasonableness of c) Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. accounting estimates and related disclosures made by management. d) Conclude on the appropriateness of management’s use of the going concern basis of d) Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Hospital’s ability to related to events or conditions that may cast significant doubt on the Hospital’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Hospital to cease to continue as a going concern. events or conditions may cause the Hospital to cease to continue as a going concern. 54 54 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 56 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 56 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS Independent Auditor's Report to the Members of Independent Auditor's Report to the Members of REN CI HOSPITAL REN CI HOSPITAL – 3 – – 3 – Auditor’s responsibilities for the audit of the financial statements (cont’d) Auditor’s responsibilities for the audit of the financial statements (cont’d) e) Evaluate the overall presentation, structure and content of the financial statements, including e) Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. and events in a manner that achieves fair presentation. We communicate with the directors regarding, among other matters, the planned scope and timing of We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. identify during our audit. We also provide the directors with a statement that we have complied with relevant ethical We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards. safeguards. Report on other legal and regulatory requirements Report on other legal and regulatory requirements In our opinion, In our opinion, (a) The accounting and other records required by the Hospital have been properly kept in (a) The accounting and other records required by the Hospital have been properly kept in accordance with the provisions of the Companies Act, and the Charities Act and Regulations; accordance with the provisions of the Companies Act, and the Charities Act and Regulations; and and During the course of our audit, nothing has come to our attention that caused us to believe that during During the course of our audit, nothing has come to our attention that caused us to believe that during the reporting year: the reporting year: (a) The Hospital has not used the donation moneys in accordance with the objectives as required (a) The Hospital has not used the donation moneys in accordance with the objectives as required under Regulation 11 of the Charities (Institutions of a Public Character) Regulations; and under Regulation 11 of the Charities (Institutions of a Public Character) Regulations; and (b) The Hospital has not complied with the requirements of Regulation 15 of the Charities (b) The Hospital has not complied with the requirements of Regulation 15 of the Charities (Institutions of a Public Character) Regulations. (Institutions of a Public Character) Regulations. The engagement partner on the audit resulting in this independent auditor’s report is Derek How Beng The engagement partner on the audit resulting in this independent auditor’s report is Derek How Beng Tiong. Tiong. RSM Chio Lim LLP RSM Chio Lim LLP Public Accountants and Public Accountants and Chartered Accountants Chartered Accountants Singapore Singapore 29 June 2019 29 June 2019 Engagement partner - effective from the year ended 31 March 2018 Engagement partner - effective from the year ended 31 March 2018 55 55 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 57 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 57 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL Statement of Financial Activities and Other Comprehensive Income 1. Statement of Financial Activities and Other Comprehensive Income 1. Year Ended 31 March 2019 2. Year Ended 31 March 2019 2. 3. 3. 4. 4. Notes 2019 2018 5. Notes 2019 2018 5. $ $ 6. $ $ 6. Incoming resources 7. Incoming resources 7. Voluntary income - donations 4 4,772,721 4,543,605 8. Voluntary income - donations 4 4,772,721 4,543,605 8. Government subvention grants 40,610,093 47,858,876 9. Government subvention grants 40,610,093 47,858,876 9. Fund raising income 5 2,464,955 5,200,999 10. Fund raising income 5 2,464,955 5,200,999 10. Interest & investment income 6 2,270,792 3,683,130 11. Interest & investment income 6 2,270,792 3,683,130 11. Charitable income 7 17,020,563 13,536,012 12. Charitable income 7 17,020,563 13,536,012 12. Other incoming resources 8 3,375,331 3,254,601 13. Other incoming resources 8 3,375,331 3,254,601 13. Total incoming resources 70,514,455 78,077,223 14. Total incoming resources 70,514,455 78,077,223 14. 15. 15. Less: resources expended 16. Less: resources expended 16. Cost of generating funds 17. Cost of generating funds 17. - Fund raising expenditure 5 489,591 1,713,673 18. - Fund raising expenditure 5 489,591 1,713,673 18. - General donations 21,576 19,736 19. - General donations 21,576 19,736 19. Investment expenses 196,627 153,025 20. Investment expenses 196,627 153,025 20. Charitable activities expenses 9 58,703,558 55,036,335 21. Charitable activities expenses 9 58,703,558 55,036,335 21. Other operating and administration expenses 10 3,760,466 3,436,418 22. Other operating and administration expenses 10 3,760,466 3,436,418 22. Reversal for impairment on receivables 18 (43,026) (990,318) 24.23. Reversal for impairment on receivables 18 (43,026) (990,318) 24.23. Total resources expended 63,128,792 59,368,869 25. Total resources expended 63,128,792 59,368,869 25. 26. 26. Net surplus for the year 7,385,663 18,708,354 27. Net surplus for the year 7,385,663 18,708,354 27. 28. 28. Other comprehensive income 29. Other comprehensive income 29. Fair value changes on debt and equity instruments 14 279,973 (441,200) 31.30. Fair value changes on debt and equity instruments 14 279,973 (441,200) 31.30. Total comprehensive income 279,973 (441,200) 32. Total comprehensive income 279,973 (441,200) 32. Total funds brought forward 125,109,128 106,841,974 33. Total funds brought forward 125,109,128 106,841,974 33. Transfer to Sinking Fund 14 (5,000,000) – 34. Transfer to Sinking Fund 14 (5,000,000) – 34. Total funds carried forward 127,774,764 125,109,128 35. Total funds carried forward 127,774,764 125,109,128 35. 36. 36. Total funds carried forward 127,774,764 125,109,128 37. Total funds carried forward 127,774,764 125,109,128 37. Community Silver Trust Fund 14A 14,138,704 10,255,952 38. Community Silver Trust Fund 14A 14,138,704 10,255,952 38. Sinking Fund 14 5,000,000 – 39. Sinking Fund 14 5,000,000 – 39. Total funds for the Hospital as at year end 14 146,913,468 135,365,080 40. Total funds for the Hospital as at year end 14 146,913,468 135,365,080 40. 41. 41. 42. 42. 43. 43. The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 56 56 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 58 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 58 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL Statement of Financial Position 1. Statement of Financial Position 1. As at 31 March 2019 2. As at 31 March 2019 2. 3. 3. 4. 4. Notes 2019 2018 5. Notes 2019 2018 5. $ $ 6. $ $ 6. ASSETS 7. ASSETS 7. Non-current assets 8. Non-current assets 8. Plant and equipment 15 710,957 1,078,849 9. Plant and equipment 15 710,957 1,078,849 9. Intangible assets 16 3,926,661 4,124,129 10. Intangible assets 16 3,926,661 4,124,129 10. Total non-current assets 4,637,618 5,202,978 11. Total non-current assets 4,637,618 5,202,978 11. 12. 12. Current assets 13. Current assets 13. Inventories 17 33,081 27,454 14. Inventories 17 33,081 27,454 14. Trade and other receivables 18 14,693,694 15,989,618 15. Trade and other receivables 18 14,693,694 15,989,618 15. Other assets 19 630,920 400,716 16. Other assets 19 630,920 400,716 16. Investment securities 20 83,043,929 68,518,444 17. Investment securities 20 83,043,929 68,518,444 17. Cash and cash equivalents 21 60,192,774 57,334,802 18. Cash and cash equivalents 21 60,192,774 57,334,802 18. Total current assets 158,594,398 142,271,034 19. Total current assets 158,594,398 142,271,034 19. 20. 20. Total assets 163,232,016 147,474,012 21. Total assets 163,232,016 147,474,012 21. 22. 22. 23. 23. FUNDS AND LIABILITIES 24. FUNDS AND LIABILITIES 24. Current liabilities 25. Current liabilities 25. Trade and other payables 22 10,319,283 9,563,356 26. Trade and other payables 22 10,319,283 9,563,356 26. Other liabilities 23 5,999,265 2,545,576 27. Other liabilities 23 5,999,265 2,545,576 27. Total current liabilities 16,318,548 12,108,932 28. Total current liabilities 16,318,548 12,108,932 28. 29. 29. The Funds of the Hospital 30. The Funds of the Hospital 30. Restricted funds 14 20,667,722 11,757,691 31. Restricted funds 14 20,667,722 11,757,691 31. Unrestricted funds 14 125,744,688 123,370,614 32. Unrestricted funds 14 125,744,688 123,370,614 32. Fair value reserves 14 501,058 236,775 33. Fair value reserves 14 501,058 236,775 33. Total funds 146,913,468 135,365,080 34. Total funds 146,913,468 135,365,080 34. 35. 35. Total funds and liabilities 163,232,016 147,474,012 36. Total funds and liabilities 163,232,016 147,474,012 36. 37. 37. 38. 38. 39. 39. The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 57 57 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 59 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 59 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL Statement of Cash Flows 1. Statement of Cash Flows 1. Year Ended 31 March 2019 2. Year Ended 31 March 2019 2. 3. 3. 4. 4. 2019 2018 5. 2019 2018 5. $ $ 6. $ $ 6. Cash flows from operating activities 7. Cash flows from operating activities 7. Surplus for the year 7,385,663 18,708,354 8. Surplus for the year 7,385,663 18,708,354 8. Adjustments for: 9. Adjustments for: 9. (Gains)/ Losses related to restricted fund (11,589) 22,170 10. (Gains)/ Losses related to restricted fund (11,589) 22,170 10. Dividend income (579,938) (401,665) 11. Dividend income (579,938) (401,665) 11. Interest income (2,911,705) (2,246,942) 12. Interest income (2,911,705) (2,246,942) 12. Amortisation of intangible assets 1,230,780 1,243,485 13. Amortisation of intangible assets 1,230,780 1,243,485 13. Depreciation of plant and equipment 3,028,625 3,073,304 14. Depreciation of plant and equipment 3,028,625 3,073,304 14. Amortisation of government grants (3,762,062) (3,744,669) 15. Amortisation of government grants (3,762,062) (3,744,669) 15. Fair value losses/ (gains) on investment securities 782,615 (465,654) 16. Fair value losses/ (gains) on investment securities 782,615 (465,654) 16. Losses/ (Gains) on disposal of investment securities 464,292 (557,212) 17. Losses/ (Gains) on disposal of investment securities 464,292 (557,212) 17. Loss on disposal of plant and equipment and intangible assets 1,998 3,115 18. Loss on disposal of plant and equipment and intangible assets 1,998 3,115 18. Operating cash flows before changes in working capital 5,628,679 15,634,286 19. Operating cash flows before changes in working capital 5,628,679 15,634,286 19. Inventories (5,627) 6,301 20. Inventories (5,627) 6,301 20. Trade and other receivables 3,902,890 (4,833,505) 21. Trade and other receivables 3,902,890 (4,833,505) 21. Other assets (230,204) 642,377 22. Other assets (230,204) 642,377 22. Trade and other payables 755,927 1,725,264 23. Trade and other payables 755,927 1,725,264 23. Other liabilities 612,467 (3,633,931) 24. Other liabilities 612,467 (3,633,931) 24. Net cash flows generated from operating activities 10,664,132 9,540,792 26. Net cash flows generated from operating activities 10,664,132 9,540,792 26. 27. 27. Cash flows from investing activities 28. Cash flows from investing activities 28. Purchase of investments (4,756,000) (8,000,000) 29. Purchase of investments (4,756,000) (8,000,000) 29. Net purchase of investments by fund managers (10,140,563) (2,859,839) 30. Net purchase of investments by fund managers (10,140,563) (2,859,839) 30. Purchase of plant and equipment (714,148) (2,685,037) 31. Purchase of plant and equipment (714,148) (2,685,037) 31. Proceed from disposal of investments 1,000,000 4,515,000 32. Proceed from disposal of investments 1,000,000 4,515,000 32. Proceed from disposal of plant and equipment 131 111 33. Proceed from disposal of plant and equipment 131 111 33. Government grants on capital expenditure 776,610 1,843,382 34. Government grants on capital expenditure 776,610 1,843,382 34. Dividends received 563,575 410,253 35. Dividends received 563,575 410,253 35. Interest received 2,485,704 2,198,363 36. Interest received 2,485,704 2,198,363 36. Net cash flows used in investing activities (10,784,691) (4,577,767) 37. Net cash flows used in investing activities (10,784,691) (4,577,767) 37. 38. 38. Net (decrease)/ increase in cash and cash equivalents (120,559) 4,963,025 39. Net (decrease)/ increase in cash and cash equivalents (120,559) 4,963,025 39. Cash transferred to sinking fund (5,000,000) – 40. Cash transferred to sinking fund (5,000,000) – 40. Cash and cash equivalents, statement of cash flows, beginning Cash and cash equivalents, statement of cash flows, beginning 41. 41. balance 46,698,229 41,735,204 balance 46,698,229 41,735,204 Cash and cash equivalents, statement of cash flows, ending 42. Cash and cash equivalents, statement of cash flows, ending 42. balance (Note 21A) 41,577,670 46,698,229 balance (Note 21A) 41,577,670 46,698,229 43. 43. 44. 44. The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 58 58 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 60 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 60 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL Notes to the Financial Statements Notes to the Financial Statements 31 March 2019 31 March 2019 1. General 1. General Ren Ci Hospital (the “Hospital”) is incorporated in Singapore on 1 September 2010 under the Ren Ci Hospital (the “Hospital”) is incorporated in Singapore on 1 September 2010 under the Companies Act, Chapter 50. The Hospital is also a charity registered under the Charities Act, Companies Act, Chapter 50. The Hospital is also a charity registered under the Charities Act, Chapter 37 and is an approved institution of a public character under the Singapore Income Chapter 37 and is an approved institution of a public character under the Singapore Income Tax Act, Chapter 134. Tax Act, Chapter 134. The principal activities of the Hospital are to provide medical care, nursing care and The principal activities of the Hospital are to provide medical care, nursing care and rehabilitative care for the sick; operate or oversee other care and welfare services and rehabilitative care for the sick; operate or oversee other care and welfare services and programs; and operate such other clinical, medical, or public health services supported by the programs; and operate such other clinical, medical, or public health services supported by the Ministry of Health (MOH) through grants, resources and/or contracts to cope with evolving Ministry of Health (MOH) through grants, resources and/or contracts to cope with evolving public health needs for the exclusive benefit of the community in Singapore as a whole, public health needs for the exclusive benefit of the community in Singapore as a whole, regardless of race, religion or social background. regardless of race, religion or social background. The financial statements combine the state of affairs and the results the following service The financial statements combine the state of affairs and the results the following service centres: centres: (1) Ren Ci Community Hospital (Irrawaddy) (1) Ren Ci Community Hospital (Irrawaddy) (2) Ren Ci Chronic Sick Unit (Irrawaddy) (2) Ren Ci Chronic Sick Unit (Irrawaddy) (3) Ren Ci Senior Care Centre (Irrawaddy) (3) Ren Ci Senior Care Centre (Irrawaddy) (4) Ren Ci Nursing Home (Bukit Batok) (4) Ren Ci Nursing Home (Bukit Batok) (5) Ren Ci Senior Care Centre (Bukit Batok) (5) Ren Ci Senior Care Centre (Bukit Batok) (6) Singapore Programme For The Integrated Care For The Elderly (Irrawaddy) – ceased (6) Singapore Programme For The Integrated Care For The Elderly (Irrawaddy) – ceased operations during the year operations during the year (7) Ren Ci Nursing Home (Ang Mo Kio) (7) Ren Ci Nursing Home (Ang Mo Kio) (8) Short-stay Unit (Ang Mo Kio) (8) Short-stay Unit (Ang Mo Kio) (9) Ren Ci Senior Care Centre (Ang Mo Kio) (9) Ren Ci Senior Care Centre (Ang Mo Kio) The registered office address of the Hospital is 71 Irrawaddy Road, Singapore 329562. The registered office address of the Hospital is 71 Irrawaddy Road, Singapore 329562. Each member of the Hospital has undertaken to contribute such amounts not exceeding $10 Each member of the Hospital has undertaken to contribute such amounts not exceeding $10 to the assets of the Hospital in the event the Hospital is wound up and the monies are to the assets of the Hospital in the event the Hospital is wound up and the monies are required for payment of the liabilities of the Hospital. The Hospital had 3 members (2019: 3 required for payment of the liabilities of the Hospital. The Hospital had 3 members (2019: 3 members) at the end of the reporting year. members) at the end of the reporting year. The memorandum and articles of the Hospital restricts the use of fund monies to the The memorandum and articles of the Hospital restricts the use of fund monies to the furtherance of the objects of the Hospital. They prohibit the payment of dividends to members. furtherance of the objects of the Hospital. They prohibit the payment of dividends to members. The board of directors approved and authorised these financial statements for issue on 29 The board of directors approved and authorised these financial statements for issue on 29 June 2019. June 2019. Basis of preparation Basis of preparation The financial statements have been prepared in accordance with the Singapore Financial The financial statements have been prepared in accordance with the Singapore Financial Reporting Standards (“FRS”) and the related Interpretations to FRS (“INT FRS”) as issued by Reporting Standards (“FRS”) and the related Interpretations to FRS (“INT FRS”) as issued by the Singapore Accounting Standards Council, the Singapore Charities Act, Chapter 37 (the the Singapore Accounting Standards Council, the Singapore Charities Act, Chapter 37 (the “Charities Act”) and the Companies Act, Chapter 50. “Charities Act”) and the Companies Act, Chapter 50. The financial statements are prepared under the historical cost basis, except for certain The financial statements are prepared under the historical cost basis, except for certain financial assets and liabilities which are measured at fair value. Other comprehensive income financial assets and liabilities which are measured at fair value. Other comprehensive income comprises items of income and expenses (including reclassification adjustments) that are not comprises items of income and expenses (including reclassification adjustments) that are not recognised in the statement of financial activities, as required or permitted by FRS. recognised in the statement of financial activities, as required or permitted by FRS. Reclassification adjustments are amounts reclassified to statement of financial activities in the Reclassification adjustments are amounts reclassified to statement of financial activities in the current period that were recognised in other comprehensive income in the current or previous current period that were recognised in other comprehensive income in the current or previous periods. periods. 59 59 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 61 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 61 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 1. General (cont’d) 1. General (cont’d) The preparation of financial statements in conformity with FRS requires management to make The preparation of financial statements in conformity with FRS requires management to make judgements, estimates and assumptions that affect the application of accounting policies and judgements, estimates and assumptions that affect the application of accounting policies and the reported amounts of asset, liabilities, income and expenses. Actual results may differ from the reported amounts of asset, liabilities, income and expenses. Actual results may differ from these estimates. these estimates. The estimates and assumptions are reviewed on an ongoing basis. Revision to accounting The estimates and assumptions are reviewed on an ongoing basis. Revision to accounting estimates are recognised in the period in which the estimates are revised and in any future estimates are recognised in the period in which the estimates are revised and in any future periods affected. periods affected. The financial statements are presented in Singapore dollars which is the Hospital’s functional The financial statements are presented in Singapore dollars which is the Hospital’s functional currency. currency. 2. Significant accounting policies and other explanatory information 2. Significant accounting policies and other explanatory information 2A. Significant accounting policies 2A. Significant accounting policies Revenue recognition Revenue recognition Revenues including donations, gifts and grants that provide core funding or are of general Revenues including donations, gifts and grants that provide core funding or are of general nature are recognised where there is (a) entitlement, (b) certainty and (c) sufficient reliability nature are recognised where there is (a) entitlement, (b) certainty and (c) sufficient reliability of measurement. Such income is only deferred when: the donor specifies that the grant or of measurement. Such income is only deferred when: the donor specifies that the grant or donation must only be used in future accounting periods; or the donor has imposed conditions donation must only be used in future accounting periods; or the donor has imposed conditions which must be met before the Hospital has unconditional entitlement. The revenue amount which must be met before the Hospital has unconditional entitlement. The revenue amount from services is the fair value of the consideration received or receivable from the gross inflow from services is the fair value of the consideration received or receivable from the gross inflow of economic benefits during the period arising from the course of the ordinary activities of the of economic benefits during the period arising from the course of the ordinary activities of the Hospital and it is shown net of related goods and services tax and subsidies. Hospital and it is shown net of related goods and services tax and subsidies. (a) Patient service charge (a) Patient service charge Revenue from patient service is recognised when the services performed satisfies a Revenue from patient service is recognised when the services performed satisfies a performance obligation (PO) by completion of significant act and/or transferring performance obligation (PO) by completion of significant act and/or transferring control of a promised service to the customer. The amount of revenue recognised is control of a promised service to the customer. The amount of revenue recognised is the amount of the transaction price allocated to the satisfied PO. the amount of the transaction price allocated to the satisfied PO. Transaction price is allocated to each PO in the contract on the basis of the relative Transaction price is allocated to each PO in the contract on the basis of the relative standalone selling prices of the promised services. The individual standalone selling standalone selling prices of the promised services. The individual standalone selling price of a service that has not previously been sold on a stand-alone basis, or has a price of a service that has not previously been sold on a stand-alone basis, or has a highly variable selling price, is determined based on the residual portion of the highly variable selling price, is determined based on the residual portion of the transaction price after allocating the transaction price to services with observable transaction price after allocating the transaction price to services with observable stand-alone selling prices. A discount or variable consideration is allocated to one or stand-alone selling prices. A discount or variable consideration is allocated to one or more, but not all, of the performance obligations if it relates specifically to those more, but not all, of the performance obligations if it relates specifically to those performance obligations. performance obligations. Transaction price is the amount of consideration in the contract to which the Hospital Transaction price is the amount of consideration in the contract to which the Hospital expects to be entitled to in exchange for transferring the promised services. The expects to be entitled to in exchange for transferring the promised services. The transaction price may be fixed or variable and is adjusted for time value of money if transaction price may be fixed or variable and is adjusted for time value of money if the contract includes a significant financing component. Consideration payable to a the contract includes a significant financing component. Consideration payable to a customer is deducted from the transaction price if the Hospital does not receive a customer is deducted from the transaction price if the Hospital does not receive a separate identifiable benefit from the customer. When consideration is variable, the separate identifiable benefit from the customer. When consideration is variable, the estimated amount is included in the transaction price to the extent that it is highly estimated amount is included in the transaction price to the extent that it is highly probable that a significant reversal of the cumulative revenue will not occur when the probable that a significant reversal of the cumulative revenue will not occur when the uncertainty associated with the variable consideration is resolved. uncertainty associated with the variable consideration is resolved. 60 60 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 62 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 62 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) (b) Cash donations (b) Cash donations Cash donations which are still in collection boxes at public and other premises or are Cash donations which are still in collection boxes at public and other premises or are in transit to the Hospital are not recognised as income until they have been received in transit to the Hospital are not recognised as income until they have been received by and under the control of the Hospital. by and under the control of the Hospital. (c) Financial income (c) Financial income Interest income is recognised using the effective interest method. Dividend income Interest income is recognised using the effective interest method. Dividend income from equity instruments is recognised as income when the entity’s right to receive from equity instruments is recognised as income when the entity’s right to receive payment is established. payment is established. Government grants Government grants Government grant is accounted for on an accrual basis in the statement of financial activities Government grant is accounted for on an accrual basis in the statement of financial activities when there is reasonable assurance that the Hospital has complied with all the terms and when there is reasonable assurance that the Hospital has complied with all the terms and conditions attached to the grant and that there is reasonable certainty that the grant will be conditions attached to the grant and that there is reasonable certainty that the grant will be received. received. A grant in recognition of specific expenses is recognised as income over the periods A grant in recognition of specific expenses is recognised as income over the periods necessary to match them with the related costs that they are intended to compensate, on a necessary to match them with the related costs that they are intended to compensate, on a systematic basis. systematic basis. Government grants for the purchase of plant and equipment and intangible assets are Government grants for the purchase of plant and equipment and intangible assets are presented as a deduction from plant and equipment and intangible assets. They are presented as a deduction from plant and equipment and intangible assets. They are recognised as a reduction in the depreciation or amortisation charge over the useful life of the recognised as a reduction in the depreciation or amortisation charge over the useful life of the asset. asset. Donation in kind Donation in kind Goods donated are recorded at values based on a reasonable estimate of their value. Assets Goods donated are recorded at values based on a reasonable estimate of their value. Assets which are donated for resale or consumption are not recorded when received if the values of which are donated for resale or consumption are not recorded when received if the values of such assets are not material and it is not practical to ascertain the value of the items involved. such assets are not material and it is not practical to ascertain the value of the items involved. No value is ascribed to volunteer services. No value is ascribed to volunteer services. Employee benefits Employee benefits Contributions to a defined contribution retirement benefit plan are recorded as an expense as Contributions to a defined contribution retirement benefit plan are recorded as an expense as they fall due. The entity’s legal or constructive obligation is limited to the amount that it agrees they fall due. The entity’s legal or constructive obligation is limited to the amount that it agrees to contribute to an independently administered fund (such as the Central Provident Fund in to contribute to an independently administered fund (such as the Central Provident Fund in Singapore, a government managed defined contribution retirement benefit plan). Singapore, a government managed defined contribution retirement benefit plan). All short term employee benefits, including accumulated compensated absences, are All short term employee benefits, including accumulated compensated absences, are recognised in the statement of financial activities in the period in which the employees render recognised in the statement of financial activities in the period in which the employees render their services. their services. A liability for bonuses is recognised where the entity is contractually obliged or where there is A liability for bonuses is recognised where the entity is contractually obliged or where there is constructive obligation based on past practice. constructive obligation based on past practice. Income tax Income tax As a charity, the Hospital is exempt from tax on income and gains falling within section 13 (1) As a charity, the Hospital is exempt from tax on income and gains falling within section 13 (1) (zm) of the Income Tax Act to the extent that these are applied to its charitable objects. No tax (zm) of the Income Tax Act to the extent that these are applied to its charitable objects. No tax charges have arisen in the Hospital. charges have arisen in the Hospital. 61 61 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 63 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 63 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) Foreign currency transactions Foreign currency transactions Transactions in foreign currencies are translated to the functional currency of the Hospital at Transactions in foreign currencies are translated to the functional currency of the Hospital at exchange rates at the dates of the transactions. Monetary assets and liabilities denominated in exchange rates at the dates of the transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are retranslated to the functional currency at the foreign currencies at the reporting date are retranslated to the functional currency at the exchange rate at that date. The foreign currency gain or loss on the monetary items is the exchange rate at that date. The foreign currency gain or loss on the monetary items is the difference between amortised cost in the functional currency at the beginning of the year, difference between amortised cost in the functional currency at the beginning of the year, adjusted for effective interest and payments during the year, and the amortised cost in foreign adjusted for effective interest and payments during the year, and the amortised cost in foreign currency translated at the exchange rate at the end of the year. Non-monetary assets and currency translated at the exchange rate at the end of the year. Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are retranslated to liabilities denominated in foreign currencies that are measured at fair value are retranslated to the functional currency at the exchange rate at the date that the fair value was determined. Non- the functional currency at the exchange rate at the date that the fair value was determined. Non- monetary items in a foreign currency that are measured in items of historical cost are translated monetary items in a foreign currency that are measured in items of historical cost are translated using the exchange rate at the date of the transaction. Foreign currency differences arising on using the exchange rate at the date of the transaction. Foreign currency differences arising on retranslation are recognised in statement of financial activities, except for differences arising on retranslation are recognised in statement of financial activities, except for differences arising on the retranslation of financial asset that is equity and debt instruments at fair value which are the retranslation of financial asset that is equity and debt instruments at fair value which are recognised in other comprehensive income. recognised in other comprehensive income. Plant and equipment Plant and equipment Items of plant and equipment are measured at cost less accumulated depreciation and Items of plant and equipment are measured at cost less accumulated depreciation and accumulated impairment losses. accumulated impairment losses. Cost includes expenditure that is directly attributable to the acquisition of the asset. Cost includes expenditure that is directly attributable to the acquisition of the asset. Purchased software that is integral to the functionality of the related equipment is capitalised Purchased software that is integral to the functionality of the related equipment is capitalised as part of the equipment. as part of the equipment. When parts of an item of plant and equipment have different useful lives, they are accounted When parts of an item of plant and equipment have different useful lives, they are accounted for as separate items (major components) of plant and equipment. for as separate items (major components) of plant and equipment. The Hospital reviews the estimated useful lives of the assets regularly based on the factors The Hospital reviews the estimated useful lives of the assets regularly based on the factors that include asset utilisation, internal technical evaluation, technological changes, that include asset utilisation, internal technical evaluation, technological changes, environmental and anticipated use of the assets in order to determine the amount of environmental and anticipated use of the assets in order to determine the amount of depreciation expense to be recorded during any reporting period. Changes in the expected depreciation expense to be recorded during any reporting period. Changes in the expected level of use of the assets and the Hospital’s historical experiences with similar assets after level of use of the assets and the Hospital’s historical experiences with similar assets after taking into account anticipated technological changes could impact the economic useful lives taking into account anticipated technological changes could impact the economic useful lives and the residual values of the assets, therefore, future depreciation charges could be revised. and the residual values of the assets, therefore, future depreciation charges could be revised. The gain and loss on disposal of an item of plant and equipment (calculated as the difference The gain and loss on disposal of an item of plant and equipment (calculated as the difference between the net proceeds from disposal and the carrying amount of the item) is recognised in between the net proceeds from disposal and the carrying amount of the item) is recognised in statement of financial activities. statement of financial activities. The cost of replacing a component of an item of plant and equipment is recognised in the The cost of replacing a component of an item of plant and equipment is recognised in the carrying amount of the item if it is probable that the future economic benefits embodied within carrying amount of the item if it is probable that the future economic benefits embodied within the component will flow to the Hospital and its cost can be measured reliably. The carrying the component will flow to the Hospital and its cost can be measured reliably. The carrying amount of the replaced component is derecognised. The cost of the day-to-day servicing of amount of the replaced component is derecognised. The cost of the day-to-day servicing of plant and equipment are recognised in statement of financial activities as incurred. plant and equipment are recognised in statement of financial activities as incurred. Depreciation is recognised as an expense in statement of financial activities on a straight-line Depreciation is recognised as an expense in statement of financial activities on a straight-line basis over the estimated useful lives of each component of an item of plant and equipment. basis over the estimated useful lives of each component of an item of plant and equipment. 62 62 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 64 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 64 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) Depreciation is recognised from the date that the plant and equipment are installed and are Depreciation is recognised from the date that the plant and equipment are installed and are ready for use, or in respect of internally constructed assets, from the date that the asset is ready for use, or in respect of internally constructed assets, from the date that the asset is completed and ready for use. completed and ready for use. The estimated useful lives for the current and comparative years are as follows: The estimated useful lives for the current and comparative years are as follows: Renovations & installations – 5 years Renovations & installations – 5 years Furniture, fittings & office equipment – 5 - 10 years Furniture, fittings & office equipment – 5 - 10 years Medical equipment – 5 years Medical equipment – 5 years Computers – 3 years Computers – 3 years Motor vehicles – 5 years Motor vehicles – 5 years Depreciation methods, useful lives and residual values are reviewed at the end of each Depreciation methods, useful lives and residual values are reviewed at the end of each reporting period and adjusted if appropriate. reporting period and adjusted if appropriate. Intangible assets Intangible assets In accordance with INT FRS 112 - Service Concession Agreements, the Hospital as an In accordance with INT FRS 112 - Service Concession Agreements, the Hospital as an operator recognises an intangible asset to the extent that it receives a right (a licence) to operator recognises an intangible asset to the extent that it receives a right (a licence) to charge users of the public service. The government granted the Hospital the license to charge users of the public service. The government granted the Hospital the license to operate on the land of the Community Hospital at Irrawaddy Road, which is governed by state operate on the land of the Community Hospital at Irrawaddy Road, which is governed by state land rules. land rules. The Hospital recognised the portion of the cost of construction and other assets paid by the The Hospital recognised the portion of the cost of construction and other assets paid by the Community Hospital as intangible assets in accordance with INT FRS 112. Community Hospital as intangible assets in accordance with INT FRS 112. Intangible assets relate to cost of construction and other assets for the Hospital, and are Intangible assets relate to cost of construction and other assets for the Hospital, and are stated at cost less attributable government grants, accumulated amortisation and impairment stated at cost less attributable government grants, accumulated amortisation and impairment losses. The carrying amounts are amortised in the statement of financial activities on a losses. The carrying amounts are amortised in the statement of financial activities on a straight-line basis over 30 years on the building, and 3 to 10 years on other assets. straight-line basis over 30 years on the building, and 3 to 10 years on other assets. The Hospital was informed by the local authority that it has no objection for the continued use The Hospital was informed by the local authority that it has no objection for the continued use of the site as a community hospital by the Hospital on 3-year tenancy agreement terms for up of the site as a community hospital by the Hospital on 3-year tenancy agreement terms for up to 30 years from the date of obtaining the temporary occupancy permit. to 30 years from the date of obtaining the temporary occupancy permit. Inventories Inventories Inventories are measured at the lower of cost and net realisable value. Cost is calculated Inventories are measured at the lower of cost and net realisable value. Cost is calculated using the weighted average cost formula and comprise all costs of purchase, costs of using the weighted average cost formula and comprise all costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their present location and conversion and other costs incurred in bringing the inventories to their present location and condition. condition. Net realisable value is the estimated selling price in the ordinary course of business, less the Net realisable value is the estimated selling price in the ordinary course of business, less the estimated costs of completion and selling expenses. estimated costs of completion and selling expenses. Leases Leases Where the Hospital has the use of assets under operating leases, payments made under the Where the Hospital has the use of assets under operating leases, payments made under the leases are recognised in the statement of financial activities on a straight line basis over the leases are recognised in the statement of financial activities on a straight line basis over the term of the lease. term of the lease. 63 63 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 65 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 65 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) Financial Instruments Financial Instruments Recognition and derecognition of financial instruments: Recognition and derecognition of financial instruments: A financial asset or a financial liability is recognised in the statement of financial position A financial asset or a financial liability is recognised in the statement of financial position when, and only when, the entity becomes party to the contractual provisions of the when, and only when, the entity becomes party to the contractual provisions of the instrument. All other financial instruments (including regular-way purchases and sales of instrument. All other financial instruments (including regular-way purchases and sales of financial assets) are recognised and derecognised, as applicable, using trade date accounting financial assets) are recognised and derecognised, as applicable, using trade date accounting or settlement date accounting. A financial asset is derecognised when the contractual rights or settlement date accounting. A financial asset is derecognised when the contractual rights to the cash flows from the financial asset expire or it transfers the rights to receive the to the cash flows from the financial asset expire or it transfers the rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of contractual cash flows in a transaction in which substantially all of the risks and rewards of ownership of the financial asset are transferred or in which the entity neither transfers nor ownership of the financial asset are transferred or in which the entity neither transfers nor retains substantially all of the risks and rewards of ownership and it does not retain control of retains substantially all of the risks and rewards of ownership and it does not retain control of the financial asset. A financial liability is removed from the statement of financial position the financial asset. A financial liability is removed from the statement of financial position when, and only when, it is extinguished, that is, when the obligation specified in the contract is when, and only when, it is extinguished, that is, when the obligation specified in the contract is discharged or cancelled or expires. At initial recognition the financial asset or financial liability discharged or cancelled or expires. At initial recognition the financial asset or financial liability is measured at its fair value plus or minus, in the case of a financial asset or financial liability is measured at its fair value plus or minus, in the case of a financial asset or financial liability not at fair value through profit or loss, transaction costs that are directly attributable to the not at fair value through profit or loss, transaction costs that are directly attributable to the acquisition or issue of the financial asset or financial liability. acquisition or issue of the financial asset or financial liability. Classification and measurement of financial assets: Classification and measurement of financial assets: Financial asset classified as measured at amortised cost Financial asset classified as measured at amortised cost A financial asset is measured at amortised cost if it meets both of the following conditions and A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated as at fair value through profit or loss (FVTPL), that is: is not designated as at fair value through profit or loss (FVTPL), that is: (a) the asset is held within a business model whose objective is to hold assets to collect (a) the asset is held within a business model whose objective is to hold assets to collect contractual cash flows; and contractual cash flows; and (b) the contractual terms of the financial asset give rise on specified dates to cash flows (b) the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. that are solely payments of principal and interest on the principal amount outstanding. Typically trade and other receivables, bank and cash balances are classified in this Typically trade and other receivables, bank and cash balances are classified in this category. category. Cash and cash equivalents include bank and cash balances, on demand deposits and any Cash and cash equivalents include bank and cash balances, on demand deposits and any highly liquid debt instruments purchased with an original maturity of three months or less. For highly liquid debt instruments purchased with an original maturity of three months or less. For the statement of cash flows, the items include cash and cash equivalents less cash subject to the statement of cash flows, the items include cash and cash equivalents less cash subject to restriction. Other financial assets and financial liabilities at fair value through statement of restriction. Other financial assets and financial liabilities at fair value through statement of financial activities are presented within the section on operating activities as part of changes financial activities are presented within the section on operating activities as part of changes in working capital in the statement of cash flows. in working capital in the statement of cash flows. Financial asset that is a debt asset instrument classified as measured at fair value through Financial asset that is a debt asset instrument classified as measured at fair value through other comprehensive income (FVTOCI) other comprehensive income (FVTOCI) A debt asset instrument is measured at fair value through other comprehensive income A debt asset instrument is measured at fair value through other comprehensive income (FVTOCI) only if it meets both of the following conditions and is not designated as at FVTPL, (FVTOCI) only if it meets both of the following conditions and is not designated as at FVTPL, that is: that is: 64 64 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 66 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 66 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) (a) the asset is held within a business model whose objective is achieved by both (a) the asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling financial assets; and collecting contractual cash flows and selling financial assets; and (b) the contractual terms of the financial asset give rise on specified dates to cash flows (b) the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. that are solely payments of principal and interest on the principal amount outstanding. Financial assets are not reclassified subsequent to their initial recognition, except Financial assets are not reclassified subsequent to their initial recognition, except when, and only when, the reporting entity changes its business model for managing when, and only when, the reporting entity changes its business model for managing financial assets (expected to be rare and infrequent events). The previously financial assets (expected to be rare and infrequent events). The previously recognised gains, losses, or interest cannot be restated. When these financial assets recognised gains, losses, or interest cannot be restated. When these financial assets are derecognised, cumulative gains or losses previously recognised in other are derecognised, cumulative gains or losses previously recognised in other comprehensive income are reclassified to profit or loss. comprehensive income are reclassified to profit or loss. Financial asset that is an equity investment measured at fair value through other Financial asset that is an equity investment measured at fair value through other comprehensive income (FVTOCI) comprehensive income (FVTOCI) On initial recognition of an equity investment that is not held for trading, an irrevocably On initial recognition of an equity investment that is not held for trading, an irrevocably election may be made to present subsequent changes in fair value in OCI. This election is election may be made to present subsequent changes in fair value in OCI. This election is made on an investment-by-investment basis. Fair value changes are recognised in OCI but made on an investment-by-investment basis. Fair value changes are recognised in OCI but dividends are recognised in profit or loss unless the dividend clearly represents a recovery of dividends are recognised in profit or loss unless the dividend clearly represents a recovery of part of the cost of the investment. The gain or loss that is presented in OCI includes any part of the cost of the investment. The gain or loss that is presented in OCI includes any related foreign exchange component arising on non-monetary investments (eg, equity related foreign exchange component arising on non-monetary investments (eg, equity instruments). On disposal, the cumulative fair value changes are not recycled to profit or loss instruments). On disposal, the cumulative fair value changes are not recycled to profit or loss but remain in reserves within equity. The weighted average or specific identification method but remain in reserves within equity. The weighted average or specific identification method is used when determining the cost basis of equities being disposed of. is used when determining the cost basis of equities being disposed of. Financial asset classified as measured at fair value through profit or loss (FVTPL) Financial asset classified as measured at fair value through profit or loss (FVTPL) All other financial assets are classified as measured at FVTPL. In addition, on initial All other financial assets are classified as measured at FVTPL. In addition, on initial recognition, management may irrevocably designate a financial asset as measured at FVTPL recognition, management may irrevocably designate a financial asset as measured at FVTPL if doing so eliminates or significantly reduces an accounting mismatch that would otherwise if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise from measuring assets or liabilities or recognising the gains and losses on them on arise from measuring assets or liabilities or recognising the gains and losses on them on different bases. different bases. Classification and measurement of financial liabilities: Classification and measurement of financial liabilities: Financial liabilities are classified as measured at amortised cost. Financial liabilities are classified as measured at amortised cost. Other financial liabilities are initially measured at fair value less directly attributable Other financial liabilities are initially measured at fair value less directly attributable transaction costs. They are subsequently measured at amortised cost using the effective transaction costs. They are subsequently measured at amortised cost using the effective interest method. Interest expense and foreign exchange gains and losses are recognised in interest method. Interest expense and foreign exchange gains and losses are recognised in income and expenditure. These financial liabilities comprised deposits received and trade and income and expenditure. These financial liabilities comprised deposits received and trade and other payables. other payables. Impairment Impairment Non-derivative financial assets Non-derivative financial assets The Hospital recognises loss allowances for expected credit losses (ECL) on financial assets The Hospital recognises loss allowances for expected credit losses (ECL) on financial assets measured at amortised costs. measured at amortised costs. 65 65 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 67 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 67 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) Loss allowances of the Hospital are measured on either of the following bases: Loss allowances of the Hospital are measured on either of the following bases: (a) 12-month ECL: these are ECL that result from default events that are possible within (a) 12-month ECL: these are ECL that result from default events that are possible within the 12 months after the reporting date (or for a shorter period if the expected life of the 12 months after the reporting date (or for a shorter period if the expected life of the instrument is less than 12 months); or the instrument is less than 12 months); or (b) Lifetime ECL: these are ECL that result from all possible default events over the (b) Lifetime ECL: these are ECL that result from all possible default events over the expected life of a financial instrument. expected life of a financial instrument. Simplified approach Simplified approach The Hospital applies the simplified approach to provide for ECL for all trade receivables. The The Hospital applies the simplified approach to provide for ECL for all trade receivables. The simplified approach requires the loss allowance to be measured at an amount equal to simplified approach requires the loss allowance to be measured at an amount equal to lifetime ECL. lifetime ECL. General approach General approach The Hospital applies the general approach to provide for ECL on all other financial The Hospital applies the general approach to provide for ECL on all other financial instruments. Under the general approach, the loss allowance is measured at an amount equal instruments. Under the general approach, the loss allowance is measured at an amount equal to 12-month ECL at initial recognition. to 12-month ECL at initial recognition. At each reporting date, the Hospital assesses whether the credit risk of a financial instrument At each reporting date, the Hospital assesses whether the credit risk of a financial instrument has increased significantly since initial recognition. When credit risk has increased has increased significantly since initial recognition. When credit risk has increased significantly since initial recognition, loss allowance is measured at an amount equal to significantly since initial recognition, loss allowance is measured at an amount equal to lifetime ECL. When determining whether the credit risk of a financial asset has increased lifetime ECL. When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when estimating ECL, the Hospital considers significantly since initial recognition and when estimating ECL, the Hospital considers reasonable and supportable information that is relevant and available without undue cost or reasonable and supportable information that is relevant and available without undue cost or effort. This includes both quantitative and qualitative information and analysis, based on the effort. This includes both quantitative and qualitative information and analysis, based on the Hospital's historical experience and informed credit assessment and includes forward-looking Hospital's historical experience and informed credit assessment and includes forward-looking information. If credit risk has not increased significantly since initial recognition or if the credit information. If credit risk has not increased significantly since initial recognition or if the credit quality of the financial instruments improves such that there is no longer a significant increase quality of the financial instruments improves such that there is no longer a significant increase in credit risk since initial recognition, loss allowance is measured at an amount equal to 12- in credit risk since initial recognition, loss allowance is measured at an amount equal to 12- month ECL. The Hospital considers a financial asset to be in default when: month ECL. The Hospital considers a financial asset to be in default when: (a) the customer is unlikely to pay its credit obligations to the Hospital in full, without (a) the customer is unlikely to pay its credit obligations to the Hospital in full, without recourse by the Hospital to actions such as realising security (if any is held); or recourse by the Hospital to actions such as realising security (if any is held); or (b) the financial asset remains outstanding for more that the reasonable range of past (b) the financial asset remains outstanding for more that the reasonable range of past due days, taking into consideration historical payment track record, current due days, taking into consideration historical payment track record, current macroeconomics situation as general industry trend. macroeconomics situation as general industry trend. The maximum period considered when estimating ECL is the maximum contractual period The maximum period considered when estimating ECL is the maximum contractual period over which the Hospital is exposed to credit risk. over which the Hospital is exposed to credit risk. Measurement of ECL Measurement of ECL ECL are probability-weighted estimates of credit losses. Credit losses are measured at the ECL are probability-weighted estimates of credit losses. Credit losses are measured at the present value of all cash shortfalls (i.e. the difference between the cash flows due to the entity present value of all cash shortfalls (i.e. the difference between the cash flows due to the entity in accordance with the contract and the cash flows that the Hospital expects to receive). ECL in accordance with the contract and the cash flows that the Hospital expects to receive). ECL are discounted at the effective interest rate of the financial asset. are discounted at the effective interest rate of the financial asset. 66 66 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 68 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 68 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) Credit-impaired financial assets Credit-impaired financial assets At each reporting date, the Hospital assesses whether financial assets carried at amortised At each reporting date, the Hospital assesses whether financial assets carried at amortised cost are credit-impaired. A financial asset is 'credit-impaired' when one or more events that cost are credit-impaired. A financial asset is 'credit-impaired' when one or more events that have a detrimental impact on the estimated future cash flows of the financial asset have have a detrimental impact on the estimated future cash flows of the financial asset have occurred. occurred. Evidence that a financial asset is credit-impaired includes the following observable data: Evidence that a financial asset is credit-impaired includes the following observable data: (a) significant financial difficulty of the customer; (a) significant financial difficulty of the customer; (b) a breach of contract such as a default or remains outstanding for more than the (b) a breach of contract such as a default or remains outstanding for more than the reasonable range of past due days; reasonable range of past due days; (c) it is probable that the customer will enter bankruptcy or other financial reorganisation; (c) it is probable that the customer will enter bankruptcy or other financial reorganisation; or or (d) the disappearance of an active market for a security because of financial difficulties. (d) the disappearance of an active market for a security because of financial difficulties. Presentation of allowance for ECL in the balance sheet Presentation of allowance for ECL in the balance sheet Loss allowances for financial assets measured at amortised cost are deducted from the gross Loss allowances for financial assets measured at amortised cost are deducted from the gross carrying amount of these assets. carrying amount of these assets. Write-off Write-off The gross carrying amount of a financial asset is written off (either partially or in full) to the The gross carrying amount of a financial asset is written off (either partially or in full) to the extent that there is no realistic prospect of recovery. This is generally the case when the extent that there is no realistic prospect of recovery. This is generally the case when the Hospital determines that the debtor does not have assets or sources of income that could Hospital determines that the debtor does not have assets or sources of income that could generate sufficient cash flows to repay the amounts subject to the write-off. However, generate sufficient cash flows to repay the amounts subject to the write-off. However, financial assets that are written off could still be subject to enforcement activities in order to financial assets that are written off could still be subject to enforcement activities in order to comply with the Hospital's procedures for recovery of amounts due. comply with the Hospital's procedures for recovery of amounts due. Non-financial assets Non-financial assets The carrying amounts of the Hospital’s non-financial assets are reviewed at each reporting The carrying amounts of the Hospital’s non-financial assets are reviewed at each reporting date to determine whether there is any indication of impairment. If any such indication exists, date to determine whether there is any indication of impairment. If any such indication exists, the assets’ recoverable amount is estimated. An impairment loss is recognised if the carrying the assets’ recoverable amount is estimated. An impairment loss is recognised if the carrying amount of an asset or its related cash-generating unit (CGU) exceeds its estimated amount of an asset or its related cash-generating unit (CGU) exceeds its estimated recoverable amount. recoverable amount. The recoverable amount of an asset of CGU is the greater of its value in use and its fair value The recoverable amount of an asset of CGU is the greater of its value in use and its fair value less costs to sell. In assessing value in use, the estimated future cash flows are discounted to less costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessment of their present value using a pre-tax discount rate that reflects current market assessment of the time value of money and the risks specific to the asset or CGU. For the purpose of the time value of money and the risks specific to the asset or CGU. For the purpose of impairment testing, assets that cannot be tested individually are grouped together into the impairment testing, assets that cannot be tested individually are grouped together into the smallest group of assets that generates cash inflows from continuing use that are largely smallest group of assets that generates cash inflows from continuing use that are largely independent of the cash inflows of other assets of CGU. independent of the cash inflows of other assets of CGU. Impairment losses are recognised in statement of financial activities. Impairment losses Impairment losses are recognised in statement of financial activities. Impairment losses recognised in respect of CGU’s are allocated first to reduce the carrying amount of any recognised in respect of CGU’s are allocated first to reduce the carrying amount of any goodwill allocated to the CGU, and then to reduce the carrying amounts of the other assets in goodwill allocated to the CGU, and then to reduce the carrying amounts of the other assets in the CGU on a pro rata basis. the CGU on a pro rata basis. 67 67 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 69 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 69 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2A. Significant accounting policies (cont’d) 2A. Significant accounting policies (cont’d) An impairment loss in respect of assets recognised in prior periods is assessed at each An impairment loss in respect of assets recognised in prior periods is assessed at each reporting date for any indications that the loss has decreased or no longer exists. An reporting date for any indications that the loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimate used to determine the impairment loss is reversed if there has been a change in the estimate used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net carrying amount does not exceed the carrying amount that would have been determined, net of depreciation, if no impairment loss had been recognised. of depreciation, if no impairment loss had been recognised. Derivatives Derivatives The Hospital holds derivative financial instruments to hedge its foreign currency risk exposure. The Hospital holds derivative financial instruments to hedge its foreign currency risk exposure. Derivatives are recognised initially at fair value; any attributable transaction costs are Derivatives are recognised initially at fair value; any attributable transaction costs are recognised in the statement of financial activities as incurred. Subsequent to initial recognition, recognised in the statement of financial activities as incurred. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted for in the derivatives are measured at fair value, and changes therein are accounted for in the statement of financial activities. statement of financial activities. Fair value measurement Fair value measurement The fair value measurements and related disclosures categorise the inputs to valuation The fair value measurements and related disclosures categorise the inputs to valuation techniques used to measure fair value by using a fair value hierarchy of the following two techniques used to measure fair value by using a fair value hierarchy of the following two levels. levels. Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities. Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities. Level 2: Inputs other than quoted prices included within Level 1 that are observable for the Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). Transfers asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). Transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting year. The fair values of financial instruments traded in active markets are based the reporting year. The fair values of financial instruments traded in active markets are based on quoted market price at the end of the reporting year. The quoted market prices used for on quoted market price at the end of the reporting year. The quoted market prices used for financial assets are the current bid price; the appropriate quoted market prices used for financial assets are the current bid price; the appropriate quoted market prices used for financial liabilities are the current asking price. If there is no market, or the markets available financial liabilities are the current asking price. If there is no market, or the markets available are not active, the fair value is established by using an acceptable valuation technique. are not active, the fair value is established by using an acceptable valuation technique. The carrying amounts of financial assets and liabilities with a maturity of less than one year The carrying amounts of financial assets and liabilities with a maturity of less than one year are assumed to approximate their fair values because of the short period of maturity. are assumed to approximate their fair values because of the short period of maturity. Funds Funds Unrestricted funds are available for use at the discretion of the management in furtherance of Unrestricted funds are available for use at the discretion of the management in furtherance of the general objective of the Hospital. the general objective of the Hospital. Restricted funds are subjected to restrictions on their expenditure imposed through the terms Restricted funds are subjected to restrictions on their expenditure imposed through the terms of the appeal. of the appeal. Provisions Provisions A provision is recognised if, as a result of a past event, the Hospital has a present legal or A provision is recognised if, as a result of a past event, the Hospital has a present legal or constructive obligation that can be estimated reliably and it is probable that an outflow of constructive obligation that can be estimated reliably and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. assessments of the time value of money and the risks specific to the liability. 68 68 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 70 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 70 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 2. Significant accounting policies and other explanatory information (cont’d) 2. Significant accounting policies and other explanatory information (cont’d) 2B. Critical judgements, assumptions and estimation uncertainties 2B. Critical judgements, assumptions and estimation uncertainties The critical judgements made in the process of applying the accounting policies that have the The critical judgements made in the process of applying the accounting policies that have the most significant effect on the amounts recognised in the financial statements and the key most significant effect on the amounts recognised in the financial statements and the key assumptions concerning the future, and other key sources of estimation uncertainty at the end assumptions concerning the future, and other key sources of estimation uncertainty at the end of the reporting year, that have a significant risk of causing a material adjustment to the of the reporting year, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities currently or within the next reporting year are carrying amounts of assets and liabilities currently or within the next reporting year are discussed in their respective policy or notes to the accounts. These estimates and discussed in their respective policy or notes to the accounts. These estimates and assumptions are periodically monitored to ensure they incorporate all relevant information assumptions are periodically monitored to ensure they incorporate all relevant information available at the date when financial statements are prepared. However, this does not prevent available at the date when financial statements are prepared. However, this does not prevent actual figures differing from estimates. actual figures differing from estimates. 3. Related party relationships and transactions 3. Related party relationships and transactions FRS 24 Related Party Disclosures requires the reporting entity to disclose transactions with FRS 24 Related Party Disclosures requires the reporting entity to disclose transactions with its related parties and relationships between parents and subsidiaries irrespective of whether its related parties and relationships between parents and subsidiaries irrespective of whether there have been transactions between these related parties. A party is related to another there have been transactions between these related parties. A party is related to another party if the party controls, or is controlled by, or can significantly influence or is significantly party if the party controls, or is controlled by, or can significantly influence or is significantly influenced by the other party. influenced by the other party. 3A. Key management compensation: 3A. Key management compensation: 2019 2018 2019 2018 $ $ $ $ Salaries and other short-term employee benefits 2,210,469 2,205,354 Salaries and other short-term employee benefits 2,210,469 2,205,354 Key management personnel are the chief executive officer and the senior officers having Key management personnel are the chief executive officer and the senior officers having authority and responsibility for planning, directing and controlling the activities of the Hospital, authority and responsibility for planning, directing and controlling the activities of the Hospital, directly or indirectly. The above amounts for key management compensation are for 11 (2018: 10) directly or indirectly. The above amounts for key management compensation are for 11 (2018: 10) senior officers of the Hospital. senior officers of the Hospital. No compensation is made to any of the directors of the Hospital as their appointments are No compensation is made to any of the directors of the Hospital as their appointments are honorary. honorary. The aggregate amount of the total remuneration paid to the Hospital's top three highest paid The aggregate amount of the total remuneration paid to the Hospital's top three highest paid staff: staff: 2019 2018 2019 2018 $350,001 – $400,000 1 2 $350,001 – $400,000 1 2 $300,001 – $350,000 2 1 $300,001 – $350,000 2 1 3 3 3 3 4. Voluntary income - Donations 4. Voluntary income - Donations Included in the donations received for the year are donations received from the directors and Included in the donations received for the year are donations received from the directors and their affiliates totalling $721,875 (2018: $602,895) their affiliates totalling $721,875 (2018: $602,895) 69 69 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 71 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 71 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 5. Fund raising income and expenditure 5. Fund raising income and expenditure In accordance with the Charities (Institutions of a Public Character) Regulations, the Hospital In accordance with the Charities (Institutions of a Public Character) Regulations, the Hospital is required to disclose fund-raising appeals with gross receipts of more than $1 million. These is required to disclose fund-raising appeals with gross receipts of more than $1 million. These included: included: Fund Raising Net Fund Raising Fund Raising Net Fund Raising Income for Expenses for Income for Income for Expenses for Income for General Fund General Fund General Fund General Fund General Fund General Fund $ $ $ $ $ $ 2018 2018 “Love & Gratitude” Charity concert 1,608,641 501,116 1,107,525 “Love & Gratitude” Charity concert 1,608,641 501,116 1,107,525 “Love & Blessing” Charity concert 1,681,453 811,146 870,307 “Love & Blessing” Charity concert 1,681,453 811,146 870,307 There are no fund raising appeals for individual fund raising events with gross receipts of more There are no fund raising appeals for individual fund raising events with gross receipts of more than $1 million during the reporting year ended 31 March 2019. than $1 million during the reporting year ended 31 March 2019. 6. Interest & investment income 6. Interest & investment income 2019 2018 2019 2018 $ $ $ $ Interest income 2,937,761 2,258,599 Interest income 2,937,761 2,258,599 Dividend income 579,938 401,665 Dividend income 579,938 401,665 Fair value (losses)/ gains on investment securities (Note Fair value (losses)/ gains on investment securities (Note 20A) (782,615) 465,654 20A) (782,615) 465,654 (Losses)/ Gains on disposal of investment securities (464,292) 557,212 (Losses)/ Gains on disposal of investment securities (464,292) 557,212 Total 2,270,792 3,683,130 Total 2,270,792 3,683,130 7. Charitable income 7. Charitable income 2019 2018 2019 2018 $ $ $ $ Long term care and Nursing home services 9,110,437 8,258,670 Long term care and Nursing home services 9,110,437 8,258,670 Community hospital services 6,907,068 4,558,607 Community hospital services 6,907,068 4,558,607 Day care & other services 1,003,058 718,735 Day care & other services 1,003,058 718,735 Total charitable income 17,020,563 13,536,012 Total charitable income 17,020,563 13,536,012 Charitable income above is revenue from provision of chronic sick, nursing home, Charitable income above is revenue from provision of chronic sick, nursing home, community hospital and community care services to customers. The revenue from rendering community hospital and community care services to customers. The revenue from rendering of services are recognised based on point in time and all contracts with customers are less of services are recognised based on point in time and all contracts with customers are less than 12 months. than 12 months. For the reporting year ended 31 March 2019, the Hospital has excluded an amount of For the reporting year ended 31 March 2019, the Hospital has excluded an amount of $753,000 from the measurement of revenue recognised under FRS 115 Revenue from $753,000 from the measurement of revenue recognised under FRS 115 Revenue from Contracts with Customers because the Hospital has estimated the variable consideration to Contracts with Customers because the Hospital has estimated the variable consideration to which the Hospital expects to be entitled to in exchange for the goods and services rendered. which the Hospital expects to be entitled to in exchange for the goods and services rendered. 70 70 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 72 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 72 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 8. Other incoming resources 8. Other incoming resources 2019 2018 2019 2018 $ $ $ $ Rental income (Note 25) 2,854,083 2,788,293 Rental income (Note 25) 2,854,083 2,788,293 Carpark income 352,931 330,357 Carpark income 352,931 330,357 Other income 168,317 135,951 Other income 168,317 135,951 Total 3,375,331 3,254,601 Total 3,375,331 3,254,601 9. Charitable activities expenses 9. Charitable activities expenses 2019 2018 2019 2018 $ $ $ $ Employee benefits expense (Note 11) 40,974,342 37,372,278 Employee benefits expense (Note 11) 40,974,342 37,372,278 Rental expense (Note 26) 2,915,157 3,143,706 Rental expense (Note 26) 2,915,157 3,143,706 Supplies & consumables 6,528,334 5,530,116 Supplies & consumables 6,528,334 5,530,116 Upkeep costs 6,989,111 6,867,023 Upkeep costs 6,989,111 6,867,023 Amortisation of intangible assets (Note 16) 789,876 801,265 Amortisation of intangible assets (Note 16) 789,876 801,265 Depreciation of plant & equipment (Note 15) 2,595,016 2,651,872 Depreciation of plant & equipment (Note 15) 2,595,016 2,651,872 Other costs 528,887 1,332,476 Other costs 528,887 1,332,476 Amortisation of deferred capital grants Amortisation of deferred capital grants - Intangible assets (Note 16) (663,148) (673,472) - Intangible assets (Note 16) (663,148) (673,472) - Plant & equipment (Note 15) (1,956,146) (1,992,155) - Plant & equipment (Note 15) (1,956,146) (1,992,155) Loss on disposal of plant and equipment 2,129 3,226 Loss on disposal of plant and equipment 2,129 3,226 Total 58,703,558 55,036,335 Total 58,703,558 55,036,335 10. Other operating and administration expenses 10. Other operating and administration expenses 2019 2018 2019 2018 $ $ $ $ Employee benefits expense (Note 11) 578,741 521,172 Employee benefits expense (Note 11) 578,741 521,172 Rental expense (Note 26) 561,423 551,374 Rental expense (Note 26) 561,423 551,374 Upkeep costs 1,098,875 935,443 Upkeep costs 1,098,875 935,443 Amortisation of intangible assets (Note 16) 440,904 442,220 Amortisation of intangible assets (Note 16) 440,904 442,220 Depreciation of plant & equipment (Note 15) 433,609 421,432 Depreciation of plant & equipment (Note 15) 433,609 421,432 Amortisation of deferred capital grants Amortisation of deferred capital grants - Intangible assets (Note 16) (370,164) (371,691) - Intangible assets (Note 16) (370,164) (371,691) - Plant & equipment (Note 15) (326,860) (316,591) - Plant & equipment (Note 15) (326,860) (316,591) Gain on disposal of plant and equipment (131) (111) Gain on disposal of plant and equipment (131) (111) GST expenses 885,091 707,190 GST expenses 885,091 707,190 Other costs 458,978 545,980 Other costs 458,978 545,980 Total 3,760,466 3,436,418 Total 3,760,466 3,436,418 71 71 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 73 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 73 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 10. Other operating and administration expenses (cont’d) 10. Other operating and administration expenses (cont’d) 10A. Audit and other fees to auditors 10A. Audit and other fees to auditors 2019 2018 2019 2018 $ $ $ $ Audit fees to the auditor of the Hospital 46,252 46,248 Audit fees to the auditor of the Hospital 46,252 46,248 Certification fees to auditor of the Hospital: Certification fees to auditor of the Hospital: - Included in fund raising expenses (Note 5) 8,850 10,245 - Included in fund raising expenses (Note 5) 8,850 10,245 - Included in other operating and administration expenses - Included in other operating and administration expenses (Note 10) 36,900 41,350 (Note 10) 36,900 41,350 Total 92,002 97,843 Total 92,002 97,843 11. Employee benefits expense 11. Employee benefits expense 2019 2018 2019 2018 $ $ $ $ Short term employee benefits expense 30,921,701 28,093,799 Short term employee benefits expense 30,921,701 28,093,799 Contributions to defined contribution plan 4,320,509 4,114,071 Contributions to defined contribution plan 4,320,509 4,114,071 Staff benefits and allowances 6,310,873 5,685,580 Staff benefits and allowances 6,310,873 5,685,580 41,553,083 37,893,450 41,553,083 37,893,450 The employee benefits expense is presented in the Statement of Financial Activities as follows: The employee benefits expense is presented in the Statement of Financial Activities as follows: Other Other Charitable operating and Charitable operating and activities administration activities administration expenses expenses Total expenses expenses Total $ $ $ $ $ $ 2019 40,974,342 578,741 41,553,083 2019 40,974,342 578,741 41,553,083 2018 37,372,278 521,172 37,893,450 2018 37,372,278 521,172 37,893,450 12. Tax-exempt receipts 12. Tax-exempt receipts The Hospital enjoys a concessionary tax treatment whereby qualifying donors are granted tax The Hospital enjoys a concessionary tax treatment whereby qualifying donors are granted tax deduction for the donations made to the Hospital. The quantum of the tax deduction for each deduction for the donations made to the Hospital. The quantum of the tax deduction for each calendar year may vary in accordance with the Singapore Budget. The Institution of Public calendar year may vary in accordance with the Singapore Budget. The Institution of Public Character status granted to the Hospital for general donations is for the period from 16 Character status granted to the Hospital for general donations is for the period from 16 November 2015 to 15 November 2020 under the Health Endowment Fund Decentralised November 2015 to 15 November 2020 under the Health Endowment Fund Decentralised Scheme. Scheme. 2019 2018 2019 2018 $ $ $ $ Tax-exempt receipts 4,295,208 7,440,785 Tax-exempt receipts 4,295,208 7,440,785 Non tax-exempt receipts 2,942,468 2,303,819 Non tax-exempt receipts 2,942,468 2,303,819 7,237,676 9,744,604 7,237,676 9,744,604 72 72 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 74 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 74 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 13. Overseas expenses 13. Overseas expenses The Hospital’s overseas expenditure covered trips to seminars/ conferences and sponsorship The Hospital’s overseas expenditure covered trips to seminars/ conferences and sponsorship for upgrading of employees’ skillset, study trips to learn suitable technologies/ innovative for upgrading of employees’ skillset, study trips to learn suitable technologies/ innovative methods of care, and a Board/Management retreat to chart Ren Ci’s response to the methods of care, and a Board/Management retreat to chart Ren Ci’s response to the changing needs of the ageing population in Singapore. changing needs of the ageing population in Singapore. Overseas Overseas travel/ Overseas Overseas travel/ seminars/ accommodation/ seminars/ accommodation/ course allowance Total course allowance Total 2019 $ $ $ 2019 $ $ $ Seminar/conference 4,607 7,991 12,598 Seminar/conference 4,607 7,991 12,598 Study sponsorship 33,786 60,456 94,242 Study sponsorship 33,786 60,456 94,242 38,393 68,447 106,840 38,393 68,447 106,840 Overseas Overseas travel/ Overseas Overseas travel/ seminars/ accommodation/ seminars/ accommodation/ course allowance Total course allowance Total 2018 $ $ $ 2018 $ $ $ Seminar/conference 10,356 16,598 26,954 Seminar/conference 10,356 16,598 26,954 Study sponsorship 15,464 42,073 57,537 Study sponsorship 15,464 42,073 57,537 Study trip/retreat – 10,884 10,884 Study trip/retreat – 10,884 10,884 25,820 69,555 95,375 25,820 69,555 95,375 73 73 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 75 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 75 23/7/19 5:11 PM – – iding iding $ $ 279,973 279,973 279,973 Total Total (441,200) (441,200) (441,200) 5,063,356 5,063,356 7,385,663 5,063,356 7,385,663 (9,093,856) (9,093,856) (1,180,604) (9,093,856) (1,180,604) 11,959,870 11,959,870 18,708,354 11,959,870 18,708,354 signed with signed with signed 114,231,912 114,231,912 135,365,080 146,913,468 114,231,912 135,365,080 146,913,468 – – An amount of $5 million An amount of $5 million $ $ 11,589 11,589 15,690 11,589 15,690 ial Position as it was not ial Position as it was not (22,170) (22,170) (22,170) Total Total Funds Funds Funds 8,913,847 8,913,847 5,063,356 5,000,000 8,913,847 5,063,356 5,000,000 esented by cash balances. esented by cash balances. (9,093,856) (9,093,856) (1,180,604) (9,093,856) (1,180,604) 11,959,870 11,959,870 11,757,691 20,667,722 11,959,870 11,757,691 20,667,722 Restricted Restricted Restricted – – – – – – – – – – – – – – – – – – – – $ $ (iii) (iii) (iii) Fund Fund Fund Sinking Sinking Sinking 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 – – – – – – – – – – Restricted Funds Restricted Funds Restricted Funds $ $ (ii) (ii) (ii) 7,389,938 7,389,938 5,063,356 7,389,938 5,063,356 Silver Trust Trust Silver Trust Silver Community Community (9,093,856) (9,093,856) (1,180,604) (9,093,856) (1,180,604) 11,959,870 11,959,870 10,255,952 14,138,704 11,959,870 10,255,952 14,138,704 – – – – – – – – – – $ $ (i) (i) 11,589 11,589 15,690 11,589 15,690 (22,170) (22,170) (22,170) Project Project Project tions by Kwan ImThong Hood Cho Temple for the purpose of prov tions by Kwan ImThong Hood Cho Temple for the purpose of prov Medical Medical Medical Kwan Im Kwan Im Kwan 1,523,909 1,523,909 1,501,739 1,529,018 1,523,909 1,501,739 1,529,018 Assistance Assistance Assistance Cho Temple Cho Temple Cho Temple Thong Hood Thong Hood Thong t was set up in conjunction thet was Memorandum with Understandingof set up in conjunction thet was Memorandum with Understandingof – – – – – – – – of its assets, liabilities and funds in the Statement of Financ of its assets, liabilities and funds in the Statement of Financ $ $ 264,283 264,283 264,283 (441,200) (441,200) (441,200) ture majorture replacement and refurbishment works Hospital. the of majorture replacement and refurbishment works Hospital. the of Subtotal Subtotal Subtotal 7,374,074 7,374,074 7,374,074 (5,000,000) (5,000,000) (5,000,000) to the General Fund. All the assets of the other funds are repr to the General Fund. All the assets of the other funds are repr 18,730,524 18,730,524 18,730,524 105,318,065 105,318,065 123,607,389 126,245,746 105,318,065 123,607,389 126,245,746 – – – – – – – – – – – – – – $ $ 677,975 677,975 236,775 264,283 501,058 677,975 236,775 264,283 501,058 (441,200) (441,200) (441,200) Reserves Reserves Fair Value Fair Value Fair Value Unrestricted Funds Funds Unrestricted Funds Unrestricted – – – – – – – – – – – – $ $ Fund Fund Fund 7,374,074 7,374,074 7,374,074 General General General (5,000,000) (5,000,000) (5,000,000) 18,730,524 18,730,524 18,730,524 104,640,090 104,640,090 123,370,614 125,744,688 104,640,090 123,370,614 125,744,688 Kwan Kwan ImThong Hood Cho Temple. The fund established was from dona financial assistance to needy patients. was transferred from General Fund to the Sinking Fund. Kwan ImThong Hood Cho Temple. The fund established was from dona financial assistance to needy patients. was transferred from General Fund to the Sinking Fund. and equity instruments through through instruments and equity income comprehensive other (Note 20B) income comprehensive other (Note 20B) through instruments and equity income comprehensive other (Note 20B) income comprehensive other (Note 20B) and equity instruments through through instruments and equity through instruments and equity Accordingly, the Hospital did not adopt a columnar presentation meaningful. Accordingly, the Hospital did not adopt a columnar presentation meaningful. (i) Projec Assistance Temple Medical Hood Cho ImThong Kwan The 14A. Note (ii) See (iii) Sinking fund was set up during the year for payment of fu (i) Projec Assistance Temple Medical Hood Cho ImThong Kwan The 14A. Note (ii) See (iii) Sinking fund was set up during the year for payment of fu A large majority of the assets and liabilities are attributable A large majority of the assets and liabilities are attributable 2018 1 April at as Balance grant CST funds of Utilisation year the reporting for Net surplus on debt value fair in Decrease 2018 31 March at as Balance grant CST funds of Utilisation year the reporting for Net surplus debt on value in fair Increase Transfer of fund 2019 31 March at as Balance 2018 1 April at as Balance grant CST funds of Utilisation year the reporting for Net surplus on debt value fair in Decrease 2018 31 March at as Balance grant CST funds of Utilisation year the reporting for Net surplus debt on value in fair Increase Transfer of fund 2019 31 March at as Balance REN CI HOSPITAL 14. The Funds of the Hospital REN CI HOSPITAL 14. The Funds of the Hospital 74 74 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 76 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 76 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 14A. Community Silver Trust 14A. Community Silver Trust The movements in the Community Silver Trust (“CST”) are as follows: The movements in the Community Silver Trust (“CST”) are as follows: 2019 2018 2019 2018 $ 1. $ $ 1. $ 2. 2. Balance at the beginning of the year 10,255,952 3. 7,389,938 Balance at the beginning of the year 10,255,952 3. 7,389,938 4. 4. Add: 5. Add: 5. Government grants 5,063,356 6. 11,959,870 Government grants 5,063,356 6. 11,959,870 7. 7. Less: Utilisation 8. Less: Utilisation 8. Business model enhancements 432 9. 187,918 Business model enhancements 432 9. 187,918 Manpower training programme 336,456 10. 319,691 Manpower training programme 336,456 10. 319,691 Communications/business enhancements 548,295 11. 1,505,625 Communications/business enhancements 548,295 11. 1,505,625 Strategic planning 93,137 12. – Strategic planning 93,137 12. – Expansion of services – 13. 1,153,828 Expansion of services – 13. 1,153,828 Piloting Provision Care as a household unit in Nursing 14. Piloting Provision Care as a household unit in Nursing 14. Home 202,284 30,286 Home 202,284 30,286 Utilisation of CST matching grants to fund recurrent 15. Utilisation of CST matching grants to fund recurrent 15. operating expenses – 5,896,508 operating expenses – 5,896,508 Total amount utilised 1,180,604 16. 9,093,856 Total amount utilised 1,180,604 16. 9,093,856 17. 17. Balance as at end of year (Note 14) 14,138,704 18. 10,255,952 Balance as at end of year (Note 14) 14,138,704 18. 10,255,952 The Community Silver Trust (“CST”) is a government matching grant of one dollar for every The Community Silver Trust (“CST”) is a government matching grant of one dollar for every donation dollar raised by eligible centres to encourage more donations and provide additional donation dollar raised by eligible centres to encourage more donations and provide additional resources for service providers in the intermediate and long-term care sector. The grant will resources for service providers in the intermediate and long-term care sector. The grant will enhance capabilities and provide value-added services to achieve higher quality care. The CST enhance capabilities and provide value-added services to achieve higher quality care. The CST has a sun-set clause of 20 years, and any remaining funds at the end of 20 years commencing has a sun-set clause of 20 years, and any remaining funds at the end of 20 years commencing in 2012 will be returned to the government. in 2012 will be returned to the government. The Hospital recognised a government grant of $5,063,356 from CST in the reporting year The Hospital recognised a government grant of $5,063,356 from CST in the reporting year ended 31 March 2019, being eligible donation income earned in 2018, which met the terms and ended 31 March 2019, being eligible donation income earned in 2018, which met the terms and conditions under the agreement of the matching grant. conditions under the agreement of the matching grant. 75 75 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 77 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 77 23/7/19 5:11 PM 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. $ $ Total Total Total 38,187 41,127 38,187 41,127 714,148 614,194 710,957 714,148 614,194 710,957 (776,610) (133,122) (130,507) (776,610) (133,122) (130,507) 2,795,736 2,685,037 4,905,307 2,864,311 2,706,914 2,181,542 3,073,304 4,369,051 1,785,462 3,028,625 1,995,957 1,078,849 2,795,736 2,685,037 4,905,307 2,864,311 2,706,914 2,181,542 3,073,304 4,369,051 1,785,462 3,028,625 1,995,957 1,078,849 (1,843,382) (1,843,382) (5,678,387) (2,699,506) (5,138,929) (2,728,750) (1,843,382) (5,678,387) (2,699,506) (5,138,929) (2,728,750) – – – – – – – – – – – – – – – – – – – – – – – – $ $ 53,472 19,472 60,487 84,415 89,254 53,472 19,472 60,487 84,415 89,254 Motor Motor 431,615 485,087 504,559 270,403 330,890 415,305 161,212 154,197 431,615 485,087 504,559 270,403 330,890 415,305 161,212 154,197 vehicles vehicles 1 1 2. 3. 4. 5. 6. 7. 8. 9. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. – – $ $ 2,657 2,657 2,657 2,657 30,404 30,405 52,171 30,404 30,405 52,171 (75,548) (75,548) (12,032) (87,326) (12,032) (87,326) (75,548) (12,032) (87,326) (12,032) (87,326) 474,411 321,339 710,827 114,326 768,231 422,240 338,072 516,758 252,685 578,058 194,069 190,173 474,411 321,339 710,827 114,326 768,231 422,240 338,072 516,758 252,685 578,058 194,069 190,173 (234,179) (134,464) (234,179) (134,464) Computers Computers $ $ 96,164 88,597 58,499 96,164 88,597 58,499 22,745 11,280 17,551 10,722 22,745 11,280 17,551 10,722 (39,309) (39,309) (44,677) (33,263) (42,799) (39,309) (44,677) (33,263) (42,799) 457,016 264,423 470,252 172,996 443,153 360,852 287,231 381,655 313,034 384,654 457,016 264,423 470,252 172,996 443,153 360,852 287,231 381,655 313,034 384,654 Medical Medical Medical (234,623) (166,698) (250,716) (277,958) (234,623) (166,698) (250,716) (277,958) equipment equipment – – (382) (382) $ $ (1,119) (1,119) 74,474 50,870 84,125 74,474 50,870 84,125 (50,926) (50,926) office office office 491,500 802,420 430,693 280,003 670,063 333,952 706,235 305,704 211,497 468,468 124,989 491,500 802,420 430,693 280,003 670,063 333,952 706,235 305,704 211,497 468,468 124,989 (198,421) (370,552) (553,475) (146,764) (734,101) (198,421) (370,552) (553,475) (146,764) (734,101) fittings, & fittings, & fittings, Furniture, Furniture, 1,883,212 1,883,212 equipment equipment (1,448,345) (1,448,345) (1,448,345) – – – – – – & & $ $ 47,429 93,150 47,429 93,150 (84,866) (84,866) (84,866) 941,194 162,591 395,725 356,484 560,278 848,044 222,207 312,236 173,518 248,042 941,194 162,591 395,725 356,484 560,278 848,044 222,207 312,236 173,518 248,042 (239,360) (239,360) 4,805,431 1,717,451 4,264,718 1,672,256 4,805,431 1,717,451 4,264,718 1,672,256 (5,428,625) (5,428,625) (1,661,136) (4,946,870) (1,582,227) (5,428,625) (1,661,136) (4,946,870) (1,582,227) installations installations Renovations Renovations Cost: 1 AprilAt 2017 Additions Additions using government grants Adjustment/Disposal of government grants Disposals 2018 March 31 At Additions Additions using government grants Adjustment/Disposal of government grants Disposals 2019 March 31 At Accumulated depreciation: 1 AprilAt 2017 Depreciation for the year Amortisation of government grants (a) Adjustment/Disposal of government grants Disposals At 31 March 2018 Depreciation for the year Amortisation of government grants (a) Adjustment/Disposal of government grants Disposals 2019 March 31 At Carrying value: 1 AprilAt 2017 2018 March 31 At 2019 March 31 At Cost: 1 AprilAt 2017 Additions Additions using government grants Adjustment/Disposal of government grants Disposals 2018 March 31 At Additions Additions using government grants Adjustment/Disposal of government grants Disposals 2019 March 31 At Accumulated depreciation: 1 AprilAt 2017 Depreciation for the year Amortisation of government grants (a) Adjustment/Disposal of government grants Disposals At 31 March 2018 Depreciation for the year Amortisation of government grants (a) Adjustment/Disposal of government grants Disposals 2019 March 31 At Carrying value: 1 AprilAt 2017 2018 March 31 At 2019 March 31 At 15. Plant and equipment REN CI HOSPITAL and 15. Plant equipment REN CI HOSPITAL and 15. Plant 76 76 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 78 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 78 23/7/19 5:11 PM STATEMENT BY STATEMENT BY THE BOARD OF DIRECTORS & THE BOARD OF DIRECTORS & FINANCIAL STATEMENTS FINANCIAL STATEMENTS REN CI HOSPITAL REN CI HOSPITAL 15. Plant and equipment (cont’d) 15. Plant and equipment (cont’d) (a) The amortisation of government grants of $2,728,750 (2018: $2,699,506) during the (a) The amortisation of government grants of $2,728,750 (2018: $2,699,506) during the reporting year includes the amortisation of MOH grants of $2,283,006 (2018: $2,308,746) reporting year includes the amortisation of MOH grants of $2,283,006 (2018: $2,308,746) and Community Silver Trust grant of $445,744 (2018: $390,760). and Community Silver Trust grant of $445,744 (2018: $390,760). The depreciation expense is as follows: The depreciation expense is as follows: Other operating Other operating Charitable and Charitable and activities administrative activities administrative expenses expenses Total expenses expenses Total $ $ $ $ $ $ 2019 2,595,016 433,609 3,028,625 2019 2,595,016 433,609 3,028,625 2018 2,651,872 421,432 3,073,304 2018 2,651,872 421,432 3,073,304 The amortisation of government grants (excluding Community Silver Trust grant) is as follows: The amortisation of government grants (excluding Community Silver Trust grant) is as follows: Other operating Other operating Charitable and Charitable and activities administrative activities administrative expenses expenses Total expenses expenses Total $ $ $ $ $ $ 2019 1,956,146 326,860 2,283,006 2019 1,956,146 326,860 2,283,006 2018 1,992,155 316,591 2,308,746 2018 1,992,155 316,591 2,308,746 16. Intangible assets 16. Intangible assets $ $ Cost: Cost: At 1 April 2017 6,225,021 At 1 April 2017 6,225,021 Disposals (2,257) Disposals (2,257) At 31 March 2018 6,222,764 At 31 March 2018 6,222,764 Disposals (1,457) Disposals (1,457) At 31 March 2019 6,221,307 At 31 March 2019 6,221,307 Accumulated amortisation: Accumulated amortisation: At 1 April 2017 1,902,547 At 1 April 2017 1,902,547 Amortisation for the year 1,243,485 Amortisation for the year 1,243,485 Amortisation of government grants (1,045,163) Amortisation of government grants (1,045,163) Disposals (2,234) Disposals (2,234) At 31 March 2018 2,098,635 At 31 March 2018 2,098,635 Amortisation for the year 1,230,780 Amortisation for the year 1,230,780 Amortisation of government grants (1,033,312) Amortisation of government grants (1,033,312) Disposals (1,457) Disposals (1,457) At 31 March 2019 2,294,646 At 31 March 2019 2,294,646 Carrying value: Carrying value: At 1 April 2017 4,322,474 At 1 April 2017 4,322,474 At 31 March 2018 4,124,129 At 31 March 2018 4,124,129 At 31 March 2019 3,926,661 At 31 March 2019 3,926,661 77 77 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 79 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 79 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 16. Intangible assets (cont’d) 16. Intangible assets (cont’d) The amortisation of intangible assets is as follows: The amortisation of intangible assets is as follows: Other operating Other operating Charitable and Charitable and activities administrative activities administrative expenses expenses Total expenses expenses Total $ $ $ $ $ $ 2019 789,876 440,904 1,230,780 2019 789,876 440,904 1,230,780 2018 801,265 442,220 1,243,485 2018 801,265 442,220 1,243,485 The amortisation of government grants is as follows: The amortisation of government grants is as follows: Other operating Other operating Charitable and Charitable and activities administrative activities administrative expenses expenses Total expenses expenses Total $ $ $ $ $ $ 2019 663,148 370,164 1,033,312 2019 663,148 370,164 1,033,312 2018 673,472 371,691 1,045,163 2018 673,472 371,691 1,045,163 17. Inventories 17. Inventories 2019 2018 2019 2018 $ $ $ $ Drug supplies 33,081 27,454 Drug supplies 33,081 27,454 18. Trade and other receivables 18. Trade and other receivables 2019 2018 2019 2018 $ $ $ $ Trade receivables: Trade receivables: Patients 6,570,344 5,606,885 Patients 6,570,344 5,606,885 Allowance for impairment (2,690,551) (2,914,952) Allowance for impairment (2,690,551) (2,914,952) Net trade receivables – subtotal 3,879,793 2,691,933 Net trade receivables – subtotal 3,879,793 2,691,933 Other receivables: Other receivables: Interest receivable 638,109 266,081 Interest receivable 638,109 266,081 Grants receivable (a) 7,834,147 9,731,342 Grants receivable (a) 7,834,147 9,731,342 Outside parties 2,341,645 3,305,262 Outside parties 2,341,645 3,305,262 Allowance for impairment – (5,000) Allowance for impairment – (5,000) Net other receivables – subtotal 10,813,901 13,297,685 Net other receivables – subtotal 10,813,901 13,297,685 Total trade and other receivables 14,693,694 15,989,618 Total trade and other receivables 14,693,694 15,989,618 78 78 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 80 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 80 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 18. Trade and other receivables (cont’d) 18. Trade and other receivables (cont’d) 2019 2018 2019 2018 $ $ $ $ Movements in above allowance: Movements in above allowance: Balance at beginning of the year 2,919,952 4,105,722 Balance at beginning of the year 2,919,952 4,105,722 Allowance for impairment on trade receivables reversed during Allowance for impairment on trade receivables reversed during the year (43,026) (990,318) the year (43,026) (990,318) Write-off of receivables due from patients, net of recovery (186,375) (195,452) Write-off of receivables due from patients, net of recovery (186,375) (195,452) Balance at end of the year 2,690,551 2,919,952 Balance at end of the year 2,690,551 2,919,952 (a) Included in grants receivable were various capital grants and operating grants (a) Included in grants receivable were various capital grants and operating grants receivable mainly from MOH and AIC. receivable mainly from MOH and AIC. Trade and other receivables are subject to the expected credit loss model under the financial Trade and other receivables are subject to the expected credit loss model under the financial reporting standard on financial instruments. The methodology applied for impairment loss is reporting standard on financial instruments. The methodology applied for impairment loss is the simplified approach to measuring expected credit losses (ECL) which uses a lifetime the simplified approach to measuring expected credit losses (ECL) which uses a lifetime expected loss allowance for all trade receivables. The expected lifetime losses are recognised expected loss allowance for all trade receivables. The expected lifetime losses are recognised from initial recognition of these assets. These assets are grouped based on shared credit risk from initial recognition of these assets. These assets are grouped based on shared credit risk characteristics and the days past due for measuring the expected credit losses. The characteristics and the days past due for measuring the expected credit losses. The allowance matrix is based on its historical observed default rates (over a period of 5 years) allowance matrix is based on its historical observed default rates (over a period of 5 years) over the expected life of the trade receivables and is adjusted for forward-looking estimates. over the expected life of the trade receivables and is adjusted for forward-looking estimates. At every reporting date the historical observed default rates are updated and changes in the At every reporting date the historical observed default rates are updated and changes in the forward-looking estimates are analysed. The loss allowance was determined as follows for forward-looking estimates are analysed. The loss allowance was determined as follows for trade receivables trade receivables Expected Expected Trade receivables: Amount Loss allowance loss rate Trade receivables: Amount Loss allowance loss rate $ $ % $ $ % 2019 2019 Current year 3,905,512 (29,909) 0.8 Current year 3,905,512 (29,909) 0.8 1 to 2 years past due 1,168,106 (1,163,916) 99.6 1 to 2 years past due 1,168,106 (1,163,916) 99.6 Over 2 years past due 1,496,726 (1,496,726) 100.0 Over 2 years past due 1,496,726 (1,496,726) 100.0 6,570,344 (2,690,551) 40.9 6,570,344 (2,690,551) 40.9 2018 2018 Current year 3,340,956 (682,129) 20.4 Current year 3,340,956 (682,129) 20.4 1 to 2 years past due 1,035,971 (1,002,865) 96.8 1 to 2 years past due 1,035,971 (1,002,865) 96.8 Over 2 years past due 1,229,958 (1,229,958) 100.0 Over 2 years past due 1,229,958 (1,229,958) 100.0 5,606,885 (2,914,952) 52.0 5,606,885 (2,914,952) 52.0 For the reporting year ended 31 March 2019, the Hospital estimated the amount of variable For the reporting year ended 31 March 2019, the Hospital estimated the amount of variable consideration that the Hospital is entitled to and has excluded an amount of $753,000 from consideration that the Hospital is entitled to and has excluded an amount of $753,000 from receivables of $3,905,512 under FRS 115 Revenue from Contracts with Customers. As for receivables of $3,905,512 under FRS 115 Revenue from Contracts with Customers. As for reporting year ended 31 March 2018, such variable consideration was considered as reporting year ended 31 March 2018, such variable consideration was considered as impairment loss under FRS 39 Financial Instruments and was included as an allowance for impairment loss under FRS 39 Financial Instruments and was included as an allowance for impairment on the trade receivables. impairment on the trade receivables. The amounts are written off when there are indications that there is no reasonable The amounts are written off when there are indications that there is no reasonable expectation of recovery after reasonable effort had been expended over an extended period. expectation of recovery after reasonable effort had been expended over an extended period. There are no collateral held as security and other credit enhancements for the trade There are no collateral held as security and other credit enhancements for the trade receivables. receivables. The other receivables are considered to have low credit risk individually. At the end of the The other receivables are considered to have low credit risk individually. At the end of the reporting year, a loss allowance is recognised at an amount equal to 12 month expected credit reporting year, a loss allowance is recognised at an amount equal to 12 month expected credit losses. As there has not been any significant increase in credit risk since initial recognition, no losses. As there has not been any significant increase in credit risk since initial recognition, no loss allowance is recognised for the reporting year. There are no collateral held as security and loss allowance is recognised for the reporting year. There are no collateral held as security and other credit enhancements for the other receivables. other credit enhancements for the other receivables. 79 79 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 81 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 81 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 18. Trade and other receivables (cont’d) 18. Trade and other receivables (cont’d) At each subsequent reporting date, an evaluation is made whether there is a significant At each subsequent reporting date, an evaluation is made whether there is a significant change in credit risk by comparing the debtor’s credit risk at initial recognition (based on the change in credit risk by comparing the debtor’s credit risk at initial recognition (based on the original, unmodified cash flows) with the credit risk at the reporting date (based on the original, unmodified cash flows) with the credit risk at the reporting date (based on the modified cash flows). Adjustment to the loss allowance is made for any increase or decrease modified cash flows). Adjustment to the loss allowance is made for any increase or decrease in credit risk. in credit risk. 19. Other assets 19. Other assets 2019 2018 2019 2018 $ $ $ $ Deposits to suppliers 303,028 181,952 Deposits to suppliers 303,028 181,952 Prepayments 327,892 218,764 Prepayments 327,892 218,764 630,920 400,716 630,920 400,716 20. Investment securities 20. Investment securities 2019 2018 1. 2019 2018 1. $ $ $ $ Financial assets at fair value through statement of financial 2. Financial assets at fair value through statement of financial 2. activities: activities: 3. 3. Funds held with fund managers: 4. Funds held with fund managers: 4. Quoted investments: 5. Quoted investments: 5. Derivative liabilities (Note 24) 2,839 41,005 6. Derivative liabilities (Note 24) 2,839 41,005 6. Equity shares held for trading 14,289,235 12,404,773 7. Equity shares held for trading 14,289,235 12,404,773 7. Equity funds held for trading 2,603,737 – 8. Equity funds held for trading 2,603,737 – 8. Debt securities held for trading (a) 28,266,172 22,156,509 9. Debt securities held for trading (a) 28,266,172 22,156,509 9. Fair value at end of the year 45,161,983 34,602,287 10. Fair value at end of the year 45,161,983 34,602,287 10. Other receivables in relation to investment securities 307,270 208,881 11. Other receivables in relation to investment securities 307,270 208,881 11. Other payables in relation to investment securities (9,747) (7,214) 12. Other payables in relation to investment securities (9,747) (7,214) 12. Cash and cash equivalents managed by fund managers 2,537,675 4,203,715 13. Cash and cash equivalents managed by fund managers 2,537,675 4,203,715 13. Sub-total 47,997,181 39,007,669 14. Sub-total 47,997,181 39,007,669 14. 15. 15. Investments at fair value through other comprehensive Investments at fair value through other comprehensive income: 16. income: 16. 17. 17. Balance is made up of: 18. Balance is made up of: 18. Quoted equity shares 312,000 298,500 19. Quoted equity shares 312,000 298,500 19. Quoted preference shares in financial institutions, at fair Quoted preference shares in financial institutions, at fair value 3,070,320 3,061,830 20. value 3,070,320 3,061,830 20. Debt securities (a) 31,664,428 26,150,445 21. Debt securities (a) 31,664,428 26,150,445 21. Fair value at end of the year 35,046,748 29,510,775 22. Fair value at end of the year 35,046,748 29,510,775 22. Total investment securities 83,043,929 68,518,444 23. Total investment securities 83,043,929 68,518,444 23. (a) The rate of interest for the debt securities with fixed maturity range from 2.47% to 5.30% (a) The rate of interest for the debt securities with fixed maturity range from 2.47% to 5.30% (2018: 2.48% to 5.50%) per annum. (2018: 2.48% to 5.50%) per annum. 80 80 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 82 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 82 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 20. Investment securities (cont’d) 20. Investment securities (cont’d) Level 1 Level 2 Total Level 1 Level 2 Total $ $ $ $ $ $ 2019 2019 Financial assets at fair value through Financial assets at fair value through statement of financial activities 14,289,235 30,872,748 45,161,983 statement of financial activities 14,289,235 30,872,748 45,161,983 Investments at fair value through other Investments at fair value through other comprehensive income 3,382,320 31,664,428 35,046,748 comprehensive income 3,382,320 31,664,428 35,046,748 Total investment securities 17,671,555 62,537,176 80,208,731 Total investment securities 17,671,555 62,537,176 80,208,731 Level 1 Level 2 Total Level 1 Level 2 Total $ $ $ $ $ $ 2018 2018 Financial assets at fair value through Financial assets at fair value through statement of financial activities 12,404,773 22,197,514 34,602,287 statement of financial activities 12,404,773 22,197,514 34,602,287 Investments at fair value through other Investments at fair value through other comprehensive income 3,360,330 26,150,445 29,510,775 comprehensive income 3,360,330 26,150,445 29,510,775 Total investment securities 15,765,103 48,347,959 64,113,062 Total investment securities 15,765,103 48,347,959 64,113,062 20A. Financial assets at fair value through statement of financial activities: 20A. Financial assets at fair value through statement of financial activities: 2019 2018 2019 2018 $ $ $ $ Funds held with fund managers: Funds held with fund managers: Movements during the year: Movements during the year: Fair value at beginning of the year 34,602,287 34,100,160 Fair value at beginning of the year 34,602,287 34,100,160 Additions 47,669,639 24,582,880 Additions 47,669,639 24,582,880 Disposals (36,327,328) (24,546,407) Disposals (36,327,328) (24,546,407) (Decrease)/ Increase in fair value through statement of financial (Decrease)/ Increase in fair value through statement of financial activities (Note 6) (782,615) 465,654 activities (Note 6) (782,615) 465,654 Fair value at end of the year 45,161,983 34,602,287 Fair value at end of the year 45,161,983 34,602,287 20B. Investments at fair value through other comprehensive income: 20B. Investments at fair value through other comprehensive income: 2019 2018 2019 2018 $ $ $ $ Movements during the year: Movements during the year: Fair value at beginning of the year 29,510,775 26,452,975 Fair value at beginning of the year 29,510,775 26,452,975 Additions (a) 6,256,000 8,000,000 Additions (a) 6,256,000 8,000,000 Disposals (1,000,000) (4,501,000) Disposals (1,000,000) (4,501,000) Increase/ (decrease) in fair value through other comprehensive Increase/ (decrease) in fair value through other comprehensive income 279,973 (441,200) income 279,973 (441,200) Fair value at end of the year 35,046,748 29,510,775 Fair value at end of the year 35,046,748 29,510,775 (a) Additions include $1,500,000 (2018: Nil) investment in debt security related to restricted (a) Additions include $1,500,000 (2018: Nil) investment in debt security related to restricted fund, Kwan Im Thong Hood Cho Temple Medical Assistance Project. fund, Kwan Im Thong Hood Cho Temple Medical Assistance Project. 81 81 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 83 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 83 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 20. Investment securities (cont’d) 20. Investment securities (cont’d) 20C. Maturity of the investment securities 20C. Maturity of the investment securities A summary of the maturity dates for the quoted bonds as at the end of reporting year is as A summary of the maturity dates for the quoted bonds as at the end of reporting year is as follows: follows: 2019 2018 2019 2018 $ $ $ $ Within 1 year 1,343,580 1,270,051 Within 1 year 1,343,580 1,270,051 Within 1 to 5 years 14,386,565 12,204,035 Within 1 to 5 years 14,386,565 12,204,035 After 5 years 12,536,027 8,682,423 After 5 years 12,536,027 8,682,423 Total quoted bonds in corporations at fair value through Total quoted bonds in corporations at fair value through statement of financial activities 28,266,172 22,156,509 statement of financial activities 28,266,172 22,156,509 2019 2018 2019 2018 $ $ $ $ Within 1 year – – Within 1 year – – Within 1 to 5 years 8,244,763 7,446,775 Within 1 to 5 years 8,244,763 7,446,775 After 5 years 23,419,665 18,703,670 After 5 years 23,419,665 18,703,670 Total quoted bonds in corporations at fair value through Total quoted bonds in corporations at fair value through other comprehensive income 31,664,428 26,150,445 other comprehensive income 31,664,428 26,150,445 There are investments in debt securities or similar instruments. Such investments are exposed There are investments in debt securities or similar instruments. Such investments are exposed to both currency risk and market price risk arising from uncertainties about future values of the to both currency risk and market price risk arising from uncertainties about future values of the investment securities. investment securities. 20D. Equity price risk 20D. Equity price risk Sensitivity analysis: The effect is as follows: Sensitivity analysis: The effect is as follows: 2019 2018 2019 2018 $ $ $ $ A hypothetical 10% increase in the market index of quoted A hypothetical 10% increase in the market index of quoted financial assets would have an effect on pre-tax profit of 8,020,589 6,407,206 financial assets would have an effect on pre-tax profit of 8,020,589 6,407,206 For similar price decreases in the fair value of the above financial assets, there would be For similar price decreases in the fair value of the above financial assets, there would be comparable impacts in the opposite direction. comparable impacts in the opposite direction. This figure does not reflect the currency risk, which has been considered in the foreign This figure does not reflect the currency risk, which has been considered in the foreign currency risks analysis section only. The hypothetical changes in basis points are not based currency risks analysis section only. The hypothetical changes in basis points are not based on observable market data (unobservable inputs). on observable market data (unobservable inputs). 82 82 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 84 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 84 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 21. Cash and cash equivalents 21. Cash and cash equivalents 2019 2018 2019 2018 $ $ $ $ Unrestricted funds(1) 41,577,670 46,698,229 Unrestricted funds(1) 41,577,670 46,698,229 Restricted funds 18,615,104 10,636,573 Restricted funds 18,615,104 10,636,573 Cash and cash equivalents at end of reporting year 60,192,774 57,334,802 Cash and cash equivalents at end of reporting year 60,192,774 57,334,802 Restricted funds: Restricted funds: Fixed deposits/bank pledged, placed under Kwan Im Thong Fixed deposits/bank pledged, placed under Kwan Im Thong Hood Cho Temple Medical Assistance Project 758 1,500,871 Hood Cho Temple Medical Assistance Project 758 1,500,871 Medifund Account 4,538,998 1,697,776 Medifund Account 4,538,998 1,697,776 Government subsidies received from Community Silver Government subsidies received from Community Silver Trust (Note 14) 9,075,348 7,437,926 Trust (Note 14) 9,075,348 7,437,926 Sinking fund 5,000,000 Sinking fund 5,000,000 Total restricted funds 18,615,104 10,636,573 Total restricted funds 18,615,104 10,636,573 Interest earning balances 38,187,218 28,738,598 Interest earning balances 38,187,218 28,738,598 21A. Cash and cash equivalents in the statement of cash flows: 21A. Cash and cash equivalents in the statement of cash flows: 2019 2018 2019 2018 $ $ $ $ Amount as shown above 60,192,774 57,334,802 Amount as shown above 60,192,774 57,334,802 Cash restricted in use (18,615,104) 10,636,573 Cash restricted in use (18,615,104) 10,636,573 Cash and cash equivalents for statement of cash flows Cash and cash equivalents for statement of cash flows purposes at end of the year 41,577,670 46,698,229 purposes at end of the year 41,577,670 46,698,229 (1) Includes $132,641 (2018: $132,264) relating to patients’ fund (Note 23). (1) Includes $132,641 (2018: $132,264) relating to patients’ fund (Note 23). The rate of interest for the cash on interest earning accounts is between 0.15% and 2.25% The rate of interest for the cash on interest earning accounts is between 0.15% and 2.25% (2018: 0.15% and 1.93%) per annum. (2018: 0.15% and 1.93%) per annum. 22. Trade and other payables 22. Trade and other payables 2019 2018 2019 2018 $ $ $ $ Trade and other payables 4,036,302 3,931,319 Trade and other payables 4,036,302 3,931,319 Accrued staff cost 6,171,344 5,545,232 Accrued staff cost 6,171,344 5,545,232 Other payables 111,637 86,805 Other payables 111,637 86,805 10,319,283 9,563,356 10,319,283 9,563,356 83 83 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 85 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 85 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 23. Other liabilities 23. Other liabilities 2019 2018 2019 2018 $ $ $ $ Deferred income (1) 674,500 119,500 Deferred income (1) 674,500 119,500 Amount held on behalf of patients (Note 21) (2) 132,641 132,264 Amount held on behalf of patients (Note 21) (2) 132,641 132,264 Patients’ deposits 586,784 517,486 Patients’ deposits 586,784 517,486 Monies held on behalf of Medifund Account (Note 21) 4,538,998 1,697,776 Monies held on behalf of Medifund Account (Note 21) 4,538,998 1,697,776 Security deposit received 66,342 78,550 Security deposit received 66,342 78,550 5,999,265 2,545,576 5,999,265 2,545,576 (1) Deferred income relates to income received under fund raising appeals for events held (1) Deferred income relates to income received under fund raising appeals for events held after end of the reporting year. after end of the reporting year. (2) Patients’ funds relate to monies received on behalf of the patients. The patient funds (2) Patients’ funds relate to monies received on behalf of the patients. The patient funds include the following: include the following: – Patient own funds are funds safe-kept by the Hospital for the patients. These funds – Patient own funds are funds safe-kept by the Hospital for the patients. These funds are accumulated from the monetary gifts given by external parties to the patients are accumulated from the monetary gifts given by external parties to the patients during festive seasons and government payouts over the years. during festive seasons and government payouts over the years. – Patient welfare funds are funds allocated for patients’ welfare usage. – Patient welfare funds are funds allocated for patients’ welfare usage. 24. Derivatives financial instruments 24. Derivatives financial instruments These include the gross amount of all notional values for contracts that have not yet been These include the gross amount of all notional values for contracts that have not yet been settled or cancelled as at the end of the reporting year. The amount of notional value settled or cancelled as at the end of the reporting year. The amount of notional value outstanding is not necessarily a measure or indication of market risk, as the exposure of outstanding is not necessarily a measure or indication of market risk, as the exposure of certain contracts may be offset by that of other contracts. certain contracts may be offset by that of other contracts. Reference Favourable Reference Favourable Principal currency 1 Maturity (Note 20) Principal currency 1 Maturity (Note 20) $ $ $ $ 2019 2019 Forward currency contracts 4,200,000 USD 15 April 2019 to (4,531) Forward currency contracts 4,200,000 USD 15 April 2019 to (4,531) 14 June 2019 14 June 2019 Forward currency contracts 306,000 EUR 13 May 2019 7,369 Forward currency contracts 306,000 EUR 13 May 2019 7,369 2,838 2,838 2018 2018 Forward currency contracts 2,600,000 USD 13 April 2018 to Forward currency contracts 2,600,000 USD 13 April 2018 to 14 June 2018 29,255 14 June 2018 29,255 Forward currency contracts 343,000 EUR 11 May 2018 11,750 Forward currency contracts 343,000 EUR 11 May 2018 11,750 41,005 41,005 84 84 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 86 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 86 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 24. Derivatives financial instruments (cont’d) 24. Derivatives financial instruments (cont’d) Forward currency contracts are utilised to hedge significant future transactions and cash flows. Forward currency contracts are utilised to hedge significant future transactions and cash flows. The entity is a party to a variety of forward currency contracts and options in the management of The entity is a party to a variety of forward currency contracts and options in the management of its exchange rate exposures of its investments. The instruments purchased are primarily its exchange rate exposures of its investments. The instruments purchased are primarily denominated in the currencies of the entity’s principal market. The Hospital does not enter into denominated in the currencies of the entity’s principal market. The Hospital does not enter into derivative contracts for speculative purposes. The amount is included in financial assets at fair derivative contracts for speculative purposes. The amount is included in financial assets at fair value through the statement of financial activities. value through the statement of financial activities. The fair value (Level 2) of forward currency contracts is based on the current value of the The fair value (Level 2) of forward currency contracts is based on the current value of the difference between the contractual exchange rate and the market rate at the end of the difference between the contractual exchange rate and the market rate at the end of the reporting year. The valuation technique uses market observable inputs. reporting year. The valuation technique uses market observable inputs. 25. Operating lease income commitments – as lessor 25. Operating lease income commitments – as lessor At end of the reporting year, the total of future minimum lease receivables committed under At end of the reporting year, the total of future minimum lease receivables committed under non-cancellable operating leases are as follows: non-cancellable operating leases are as follows: 2019 2018 2019 2018 $ $ $ $ Not later than one year 2,471,722 2,562,485 Not later than one year 2,471,722 2,562,485 Later than one year and not later than five years 1,338,849 3,950,497 Later than one year and not later than five years 1,338,849 3,950,497 Total 3,810,571 6,512,982 Total 3,810,571 6,512,982 Rental income for the year (Note 8) 2,854,083 2,788,293 Rental income for the year (Note 8) 2,854,083 2,788,293 Operating lease income commitments are for the subletting of certain floor area of the Operating lease income commitments are for the subletting of certain floor area of the community hospital at Irrawaddy Road of which the operating lease payment commitments are community hospital at Irrawaddy Road of which the operating lease payment commitments are disclosed in Note 26. The lease rental income terms are negotiated for an average term of 2 disclosed in Note 26. The lease rental income terms are negotiated for an average term of 2 years. years. 26. Operating lease payment commitments – as lessee 26. Operating lease payment commitments – as lessee At end of the reporting year, the total of future minimum lease payments committed under non- At end of the reporting year, the total of future minimum lease payments committed under non- cancellable operating leases are as follows: cancellable operating leases are as follows: 2019 2018 2019 2018 $ $ $ $ Not later than one year 3,476,580 3,476,580 Not later than one year 3,476,580 3,476,580 Later than one year and not later than five years 1,223,148 4,699,728 Later than one year and not later than five years 1,223,148 4,699,728 Total 4,699,728 8,176,308 Total 4,699,728 8,176,308 Rental expense for the year (Notes 9 & 10) 3,476,580 3,695,080 Rental expense for the year (Notes 9 & 10) 3,476,580 3,695,080 Operating lease payments represent rentals payables by the Hospital for its administrative Operating lease payments represent rentals payables by the Hospital for its administrative office, wards and equipment. The lease rental terms are negotiated for term ranging from one office, wards and equipment. The lease rental terms are negotiated for term ranging from one to five years. to five years. 85 85 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 87 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 87 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 27. Capital commitments 27. Capital commitments Estimated amounts committed at the end of the reporting year for future capital expenditure Estimated amounts committed at the end of the reporting year for future capital expenditure but not recognised in the financial statements are as follows: but not recognised in the financial statements are as follows: 2019 2018 2019 2018 $ $ $ $ Commitments to purchase of plant and equipment 342,419 247,765 Commitments to purchase of plant and equipment 342,419 247,765 28. Financial instruments: information on financial risks 28. Financial instruments: information on financial risks 28A. Categories of financial assets and liabilities 28A. Categories of financial assets and liabilities The following table categorises the carrying amount of financial assets and liabilities recorded The following table categorises the carrying amount of financial assets and liabilities recorded at the end of the reporting year: at the end of the reporting year: 2019 2018 2019 2018 $ $ $ $ Financial assets Financial assets Financial assets at amortised cost 72,668,058 77,737,016 Financial assets at amortised cost 72,668,058 77,737,016 Financial assets at fair value through statement of financial Financial assets at fair value through statement of financial activities 45,161,983 34,602,287 activities 45,161,983 34,602,287 Financial assets that is a debt instrument and equity Financial assets that is a debt instrument and equity investment at fair value through other comprehensive investment at fair value through other comprehensive income 35,046,748 29,510,775 income 35,046,748 29,510,775 Balance at end of reporting year 152,876,789 141,850,078 Balance at end of reporting year 152,876,789 141,850,078 Financial liabilities Financial liabilities Measured at amortised cost: Measured at amortised cost: Trade and other payables 10,329,030 9,570,570 Trade and other payables 10,329,030 9,570,570 Balance at end of reporting year 10,329,030 9,570,570 Balance at end of reporting year 10,329,030 9,570,570 Further quantitative disclosures are included throughout these financial statements. Further quantitative disclosures are included throughout these financial statements. 28B. Financial risk management 28B. Financial risk management The main purpose for holding financial instruments is to raise and manage the finances for The main purpose for holding financial instruments is to raise and manage the finances for the entity’s operating, investing and financing activities. There are exposures to financial the entity’s operating, investing and financing activities. There are exposures to financial risks on the financial instruments such as credit risk, liquidity risk and market risk comprising risks on the financial instruments such as credit risk, liquidity risk and market risk comprising interest rate, currency risk and price risk exposures. The management has established a interest rate, currency risk and price risk exposures. The management has established a system of controls in place to create an acceptable balance between the cost of risks system of controls in place to create an acceptable balance between the cost of risks occurring and the cost of managing the risks. Risk management policies and systems are occurring and the cost of managing the risks. Risk management policies and systems are reviewed regularly to reflect changes in market conditions and the Hospital’s activities. reviewed regularly to reflect changes in market conditions and the Hospital’s activities. There has been no change to the exposures to risk; the objectives, policies and processes for There has been no change to the exposures to risk; the objectives, policies and processes for managing the risk and the methods used to measure the risk. managing the risk and the methods used to measure the risk. 28C. Fair values of financial instruments 28C. Fair values of financial instruments The analyses of financial instruments that are measured subsequent to initial recognition at The analyses of financial instruments that are measured subsequent to initial recognition at fair value, grouped into Levels 1 to 2 are disclosed in the relevant notes to the financial fair value, grouped into Levels 1 to 2 are disclosed in the relevant notes to the financial statements. These include both the significant financial instruments stated at amortised cost statements. These include both the significant financial instruments stated at amortised cost and at fair value in the statement of financial position. The carrying values of current financial and at fair value in the statement of financial position. The carrying values of current financial instruments approximate their fair values due to the short-term maturity of these instruments instruments approximate their fair values due to the short-term maturity of these instruments and the disclosures of fair value are not made when the carrying amount of current financial and the disclosures of fair value are not made when the carrying amount of current financial instruments is a reasonable approximation of the fair value. instruments is a reasonable approximation of the fair value. 86 86 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 88 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 88 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 28. Financial instruments: information on financial risks (cont’d) 28. Financial instruments: information on financial risks (cont’d) 28D. Credit risk on financial assets 28D. Credit risk on financial assets Credit risk is the potential financial loss resulting from the failure of a customer or counterparty Credit risk is the potential financial loss resulting from the failure of a customer or counterparty to settle its financial and contractual obligations to the Hospital, as and when they fall due. It to settle its financial and contractual obligations to the Hospital, as and when they fall due. It consists principally of cash and cash equivalents, receivables, and certain investment consists principally of cash and cash equivalents, receivables, and certain investment securities. The financial assets in the form of investments in equity securities have no securities. The financial assets in the form of investments in equity securities have no exposure to credit risk. The Hospital does not hold any collateral in respect of its financial exposure to credit risk. The Hospital does not hold any collateral in respect of its financial assets. assets. The maximum exposure to credit risk is represented by the carrying amount of each financial The maximum exposure to credit risk is represented by the carrying amount of each financial asset in the statement of financial position. asset in the statement of financial position. There is no significant concentration of credit risk, as the exposure is spread over a large There is no significant concentration of credit risk, as the exposure is spread over a large number of counter-parties and patients unless otherwise disclosed in the notes to the financial number of counter-parties and patients unless otherwise disclosed in the notes to the financial statements. The exposure to credit risk is disseminated to the relevant persons concerned and statements. The exposure to credit risk is disseminated to the relevant persons concerned and compliance is monitored by management. compliance is monitored by management. Cash and Cash equivalents Cash and Cash equivalents The maximum exposure to credit risk is represented by the carrying amounts in the statement The maximum exposure to credit risk is represented by the carrying amounts in the statement of financial position. The cash and cash equivalents are held with banks and financial of financial position. The cash and cash equivalents are held with banks and financial institution counterparties which are regulated. Cash and cash equivalents are also subject to institution counterparties which are regulated. Cash and cash equivalents are also subject to the impairment requirements of the standard on financial instruments. There was no identified the impairment requirements of the standard on financial instruments. There was no identified impairment loss. impairment loss. Trade and receivables Trade and receivables The impairment of receivables is disclosed in Note 18. The impairment of receivables is disclosed in Note 18. The average credit period generally granted to patients is about 30 days (2018: 30 days). The average credit period generally granted to patients is about 30 days (2018: 30 days). However, many patients are given a longer period of credit depending on their circumstances However, many patients are given a longer period of credit depending on their circumstances and many settle the amounts by instalments. and many settle the amounts by instalments. Allowance for impairment of trade receivables is made on amounts based on a historical trend Allowance for impairment of trade receivables is made on amounts based on a historical trend of collection. For expected credit losses (ECL) on financial assets, the three-stage approach in of collection. For expected credit losses (ECL) on financial assets, the three-stage approach in the financial reporting standard on financial instruments is used to measure the impairment the financial reporting standard on financial instruments is used to measure the impairment allowance. Under this approach the financial assets move through the three stages as their allowance. Under this approach the financial assets move through the three stages as their credit quality changes. However, a simplified approach is permitted by the financial reporting credit quality changes. However, a simplified approach is permitted by the financial reporting standards on financial instruments for financial assets that do not have a significant financing standards on financial instruments for financial assets that do not have a significant financing component, such as trade receivables. On initial recognition, a day-1 loss is recorded equal to component, such as trade receivables. On initial recognition, a day-1 loss is recorded equal to the 12 month ECL (or lifetime ECL for trade receivables), unless the assets are considered the 12 month ECL (or lifetime ECL for trade receivables), unless the assets are considered credit impaired. For credit risk on trade receivables an ongoing credit evaluation is performed credit impaired. For credit risk on trade receivables an ongoing credit evaluation is performed on the financial condition of the debtors and an impairment loss is recognised in profit or loss. on the financial condition of the debtors and an impairment loss is recognised in profit or loss. Reviews and assessments of credit exposures in excess of designated limits are made. Reviews and assessments of credit exposures in excess of designated limits are made. Renewals and reviews of credits limits are subject to the same review process. The exposure Renewals and reviews of credits limits are subject to the same review process. The exposure to credit risk is disseminated to operating personnel to monitor overdue amounts. to credit risk is disseminated to operating personnel to monitor overdue amounts. 87 87 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 89 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 89 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 28. Financial instruments: information on financial risks (cont’d) 28. Financial instruments: information on financial risks (cont’d) 28D. Credit risk on financial assets (cont’d) 28D. Credit risk on financial assets (cont’d) Other receivables Other receivables The other receivables at amortised cost are subject to the expected credit loss model under The other receivables at amortised cost are subject to the expected credit loss model under the financial reporting standard on financial instruments. Other receivables are regarded as of the financial reporting standard on financial instruments. Other receivables are regarded as of low credit risk if they have a low risk of default and when the debtor has a strong capacity to low credit risk if they have a low risk of default and when the debtor has a strong capacity to meet its contractual cash flow obligations in the near term. Other receivables are normally with meet its contractual cash flow obligations in the near term. Other receivables are normally with no fixed terms and therefore there is no maturity. There was no identified impairment loss. no fixed terms and therefore there is no maturity. There was no identified impairment loss. Investment in securities Investment in securities The Board of Directors has established an Investment Committee to provide guidance and The Board of Directors has established an Investment Committee to provide guidance and feedback on matters relating to investments and investment policy for the Hospital. feedback on matters relating to investments and investment policy for the Hospital. The Board of Directors has appointed external investment managers, based on the advice given The Board of Directors has appointed external investment managers, based on the advice given by the Investment Committee, to invest and manage the monies in accordance with the by the Investment Committee, to invest and manage the monies in accordance with the guidelines set out by the Investment Committee. Most of the Hospital’s funds are placed with guidelines set out by the Investment Committee. Most of the Hospital’s funds are placed with regulated financial institutions that manage the funds on a fully discretionary basis. The Hospital regulated financial institutions that manage the funds on a fully discretionary basis. The Hospital also purchased investments directly. These are mainly low risk Singapore-dollars denominated also purchased investments directly. These are mainly low risk Singapore-dollars denominated bonds, preference shares, and other fixed income instruments. bonds, preference shares, and other fixed income instruments. The Hospital’s investment portfolio comprises equities and equity-linked securities, bonds and The Hospital’s investment portfolio comprises equities and equity-linked securities, bonds and short-term money market instruments and is exposed to interest rate, foreign currency and short-term money market instruments and is exposed to interest rate, foreign currency and equity price risks. equity price risks. The Hospital has certain practices for the management of financial risks, and procedures in The Hospital has certain practices for the management of financial risks, and procedures in place to minimise interest rate, currency, credit and market risks in respect of its portfolio place to minimise interest rate, currency, credit and market risks in respect of its portfolio investments and financial transactions. investments and financial transactions. The Investment Committee meets regularly to review the target asset allocations and the The Investment Committee meets regularly to review the target asset allocations and the composition of the portfolio of the Hospital. It oversees the investment managers to ensure they composition of the portfolio of the Hospital. It oversees the investment managers to ensure they comply with the Hospital’s investment policies and risk parameters on an ongoing basis. comply with the Hospital’s investment policies and risk parameters on an ongoing basis. The credit quality of the custodian banks using an external credit grading system is as follows: The credit quality of the custodian banks using an external credit grading system is as follows: Credit agency Rating Credit agency Rating BNP Paribas Singapore (Wealth management) Moody’s Aa3 BNP Paribas Singapore (Wealth management) Moody’s Aa3 DBS Bank Ltd Moody’s Aa1 DBS Bank Ltd Moody’s Aa1 State Street Bank and Trust Company Moody’s Aa2 State Street Bank and Trust Company Moody’s Aa2 28E. Liquidity risk – financial liabilities maturity analysis 28E. Liquidity risk – financial liabilities maturity analysis The liquidity risk refers to the difficulty in meeting obligations associated with financial liabilities The liquidity risk refers to the difficulty in meeting obligations associated with financial liabilities that are settled by delivering cash or another financial assets. The liquidity risk is managed on that are settled by delivering cash or another financial assets. The liquidity risk is managed on the basis of expected maturity dates of the financial liabilities. It is expected that all the the basis of expected maturity dates of the financial liabilities. It is expected that all the liabilities will be paid at their contractual maturity. The average credit period taken to settle liabilities will be paid at their contractual maturity. The average credit period taken to settle trade payables is about 90 days (2018: 90 days). trade payables is about 90 days (2018: 90 days). As at 31 March 2019 and 31 March 2018, all financial liabilities of the Hospital are due within As at 31 March 2019 and 31 March 2018, all financial liabilities of the Hospital are due within one year. The other payables are with short-term durations. The carrying amounts are one year. The other payables are with short-term durations. The carrying amounts are assumed to be a reasonable approximation of their fair values. assumed to be a reasonable approximation of their fair values. 88 88 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 90 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 90 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 28. Financial instruments: information on financial risks (cont’d) 28. Financial instruments: information on financial risks (cont’d) 28E. Liquidity risk – financial liabilities maturity analysis (cont’d) 28E. Liquidity risk – financial liabilities maturity analysis (cont’d) The Hospital has sufficient cash balances to support cash commitments from its existing The Hospital has sufficient cash balances to support cash commitments from its existing liabilities. The classification of the financial assets is shown in the statement of financial liabilities. The classification of the financial assets is shown in the statement of financial position as they may be available to meet liquidity needs and no further analysis is deemed position as they may be available to meet liquidity needs and no further analysis is deemed necessary. necessary. 28F. Interest rate risk 28F. Interest rate risk These financial instruments are both at fixed rate and floating rate. The following table These financial instruments are both at fixed rate and floating rate. The following table analyses the breakdown by types of interest: analyses the breakdown by types of interest: 2019 2018 2019 2018 $ $ $ $ Financial assets: Financial assets: Fixed rate 100,721,554 77,045,553 Fixed rate 100,721,554 77,045,553 Floating rate 2,537,675 4,203,715 Floating rate 2,537,675 4,203,715 Total at end of the year 103,259,229 81,249,268 Total at end of the year 103,259,229 81,249,268 The interest rate risk exposure is mainly from changes in interest rates. The interest rate risk exposure is mainly from changes in interest rates. Sensitivity analysis: The effect on surplus is not significant. Sensitivity analysis: The effect on surplus is not significant. 28G. Foreign currency risks 28G. Foreign currency risks Analysis of amounts denominated in foreign currencies are as follows: Analysis of amounts denominated in foreign currencies are as follows: 2019 2018 2019 2018 $ $ $ $ Investment securities: Investment securities: Euro 1,010,209 1,059,451 Euro 1,010,209 1,059,451 Hong Kong Dollar 1,793,735 3,035,942 Hong Kong Dollar 1,793,735 3,035,942 Korean Won 1,330,107 678,367 Korean Won 1,330,107 678,367 United States Dollar 12,322,203 7,570,605 United States Dollar 12,322,203 7,570,605 16,456,254 12,344,365 16,456,254 12,344,365 There is exposure to foreign currency risk as part of the Hospital’s investing activities. The There is exposure to foreign currency risk as part of the Hospital’s investing activities. The investment securities include an amount of $6,153,279 (2018: $4,001,078) which has already investment securities include an amount of $6,153,279 (2018: $4,001,078) which has already been hedged to minimise foreign currency risk. been hedged to minimise foreign currency risk. Sensitivity analysis Sensitivity analysis A 10% strengthening of the Singapore dollar, as indicated below, against the following A 10% strengthening of the Singapore dollar, as indicated below, against the following currencies at reporting year would have decreased surplus by the amounts shown below. This currencies at reporting year would have decreased surplus by the amounts shown below. This analysis is based on foreign currency exchange rate variances that the Hospital considered to analysis is based on foreign currency exchange rate variances that the Hospital considered to be reasonably possible at the end of the reporting year. The analysis assumes that all other be reasonably possible at the end of the reporting year. The analysis assumes that all other variables, in particular interest rates, remain constant. variables, in particular interest rates, remain constant. 2019 2018 2019 2018 $ $ $ $ Euro 53,732 49,384 Euro 53,732 49,384 Hong Kong Dollar 179,374 303,594 Hong Kong Dollar 179,374 303,594 Korean Won 133,011 67,837 Korean Won 133,011 67,837 United States Dollar 664,182 413,513 United States Dollar 664,182 413,513 1,030,299 834,328 1,030,299 834,328 89 89 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 91 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 91 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 28. Financial instruments: information on financial risks (cont’d) 28. Financial instruments: information on financial risks (cont’d) 28G. Foreign currency risks (cont’d) 28G. Foreign currency risks (cont’d) A 10% weakening of the Singapore dollar against the above currencies at reporting year A 10% weakening of the Singapore dollar against the above currencies at reporting year would have had the equal but opposite effect on the above currencies to the amounts shown would have had the equal but opposite effect on the above currencies to the amounts shown above, on the basis that all other variables remain constant. above, on the basis that all other variables remain constant. 29. Changes and adoption of financial reporting standards 29. Changes and adoption of financial reporting standards For the current reporting year new or revised financial reporting standards were issued by the For the current reporting year new or revised financial reporting standards were issued by the Singapore Accounting Standards Council. Those applicable to the reporting entity are listed Singapore Accounting Standards Council. Those applicable to the reporting entity are listed below. Those applicable new or revised standards did not require any significant modification below. Those applicable new or revised standards did not require any significant modification of the measurement methods or the presentation in the financial statements. of the measurement methods or the presentation in the financial statements. FRS No. Title FRS No. Title FRS 109 Financial Instruments FRS 109 Financial Instruments FRS 115 Revenue from Contracts with Customers. FRS 115 Revenue from Contracts with Customers. Amendments to, Clarifications to FRS 115 Revenue from Contracts with Amendments to, Clarifications to FRS 115 Revenue from Contracts with Customers Customers FRS 109 Financial Instruments: FRS 109 Financial Instruments: The standard on financial instruments contains requirements for the classification and The standard on financial instruments contains requirements for the classification and measurement of financial assets and financial liabilities, impairment and derecognition. It measurement of financial assets and financial liabilities, impairment and derecognition. It requires all recognised financial assets to be subsequently measured at amortised cost or fair requires all recognised financial assets to be subsequently measured at amortised cost or fair value (through profit or loss or through other comprehensive income), depending on their value (through profit or loss or through other comprehensive income), depending on their classification. For financial liabilities, it also has requirements to cases where the fair value classification. For financial liabilities, it also has requirements to cases where the fair value option is taken. For the impairment of financial assets, it introduces an “expected credit loss” option is taken. For the impairment of financial assets, it introduces an “expected credit loss” (“ECL”) model; recognition of a credit loss should no longer wait for there to be objective (“ECL”) model; recognition of a credit loss should no longer wait for there to be objective evidence of impairment. Prior reporting periods need not be restated. The entity may restate evidence of impairment. Prior reporting periods need not be restated. The entity may restate prior periods if, and only if, it is possible without the use of hindsight. Therefore, the standard prior periods if, and only if, it is possible without the use of hindsight. Therefore, the standard has been applied for the reporting year ended 31 March 2019 only. has been applied for the reporting year ended 31 March 2019 only. FRS 115 Revenue from Contracts with Customers: FRS 115 Revenue from Contracts with Customers: The Hospital adopted FRS 115 using the modified retrospective method of adoption with the The Hospital adopted FRS 115 using the modified retrospective method of adoption with the date of initial application of 1 April 2018. Under this method, the standard can be applied date of initial application of 1 April 2018. Under this method, the standard can be applied either to all contracts at the date of initial application or only to contracts that are not either to all contracts at the date of initial application or only to contracts that are not completed at this date. The Hospital elected to apply the standard to all contracts as at 1 April completed at this date. The Hospital elected to apply the standard to all contracts as at 1 April 2018. 2018. The cumulative effect of initially applying FRS 115 is recognised at the date of initial The cumulative effect of initially applying FRS 115 is recognised at the date of initial application as an adjustment to the opening balance of accumulated funds of the Hospital. application as an adjustment to the opening balance of accumulated funds of the Hospital. Therefore, the comparative information was not restated and continues to be reported under Therefore, the comparative information was not restated and continues to be reported under FRS 18 Revenue and related interpretations. FRS 18 Revenue and related interpretations. The effect of adopting FRS 115 as at 1 April 2018 did not have a material impact on the The effect of adopting FRS 115 as at 1 April 2018 did not have a material impact on the statement of financial position, statement of financial activities and accumulated funds of the statement of financial position, statement of financial activities and accumulated funds of the Hospital. Hospital. 90 90 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 92 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 92 23/7/19 5:11 PM REN CI HOSPITAL REN CI HOSPITAL 30. New or amended standards in issue but not yet effective 30. New or amended standards in issue but not yet effective For the future reporting years certain new or revised financial reporting standards were issued For the future reporting years certain new or revised financial reporting standards were issued by the Singapore Accounting Standards Council and these will only be effective for future by the Singapore Accounting Standards Council and these will only be effective for future reporting years. Those applicable to the reporting entity for future reporting years are listed reporting years. Those applicable to the reporting entity for future reporting years are listed below. The transfer to the applicable new or revised standards from the effective dates is not below. The transfer to the applicable new or revised standards from the effective dates is not expected to result in any significant modification of the measurement methods or the expected to result in any significant modification of the measurement methods or the presentation in the financial statements for the following year from the known or reasonably presentation in the financial statements for the following year from the known or reasonably estimable information relevant to assessing the possible impact that application of the new or estimable information relevant to assessing the possible impact that application of the new or revised standards may have on the entity’s financial statements in the period of initial revised standards may have on the entity’s financial statements in the period of initial application. application. Effective date for Effective date for periods beginning periods beginning FRS No. Title on or after FRS No. Title on or after FRS 109 Amendments: Prepayment Features with Negative 1 Jan 2019 FRS 109 Amendments: Prepayment Features with Negative 1 Jan 2019 Compensation Compensation FRS 116 Leases (and Leases - Illustrative Examples & 1 Jan 2019 FRS 116 Leases (and Leases - Illustrative Examples & 1 Jan 2019 Amendments to Guidance on Other Standards) Amendments to Guidance on Other Standards) The nature of the impending changes in accounting policy on adoption of FRS 116 is The nature of the impending changes in accounting policy on adoption of FRS 116 is described below. described below. FRS 116 Leases FRS 116 Leases The financial reporting standard on leases is effective for annual periods beginning on or after The financial reporting standard on leases is effective for annual periods beginning on or after 1 January 2019 and it supersedes the previous reporting standard and the related 1 January 2019 and it supersedes the previous reporting standard and the related interpretations on leases. For the lessor, the accounting remains largely unchanged. As for interpretations on leases. For the lessor, the accounting remains largely unchanged. As for the finance leases of a lessee, as the financial statements have already recognised an asset the finance leases of a lessee, as the financial statements have already recognised an asset and a related finance lease liability for the lease arrangement, the application of the new and a related finance lease liability for the lease arrangement, the application of the new reporting standard on leases is not expected to have a material impact on the amounts reporting standard on leases is not expected to have a material impact on the amounts recognised in the financial statements. For the lessee almost all leases will be brought onto recognised in the financial statements. For the lessee almost all leases will be brought onto the statements of financial position under a single model (except leases of less than 12 the statements of financial position under a single model (except leases of less than 12 months and leases of low-value assets), eliminating the distinction between operating and months and leases of low-value assets), eliminating the distinction between operating and finance leases. For the entity’s non-cancellable operating lease commitments as at 31 March finance leases. For the entity’s non-cancellable operating lease commitments as at 31 March 2019 shown in Note 26, a preliminary assessment indicates that these arrangements will 2019 shown in Note 26, a preliminary assessment indicates that these arrangements will continue to meet the definition of a lease under the new reporting standard on leases. Thus, continue to meet the definition of a lease under the new reporting standard on leases. Thus, the entity will have to recognise a right-of-use asset and a corresponding liability in respect of the entity will have to recognise a right-of-use asset and a corresponding liability in respect of all these leases (unless they qualify for low value or short-term leases) which might have a all these leases (unless they qualify for low value or short-term leases) which might have a material impact on the amounts recognised in the financial statements. The table below material impact on the amounts recognised in the financial statements. The table below shows the amount by which each financial statement line item is impacted (debits / (credits)) shows the amount by which each financial statement line item is impacted (debits / (credits)) in the opening balance for reporting year ending 31 March 2020 by the application of the new in the opening balance for reporting year ending 31 March 2020 by the application of the new standard on leases: standard on leases: 1.4.2019 1.4.2019 $ $ Statement of financial position: Statement of financial position: Right to use assets 4,542,664 Right to use assets 4,542,664 Lease liabilities (4,542,664) Lease liabilities (4,542,664) 91 91 S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 93 23/7/19 5:11 PM S19-1023 - Ren Ci Annual Report 2019 (A4-96pp).indd 93 23/7/19 5:11 PM OVERVIEW OF CHARITY OVERVIEW OF CHARITY ᖵૃྩ ᖵૃྩ BANKER | AUDITOR | INVESTMENT ADVISORS BANKER | AUDITOR | INVESTMENT ADVISORS ӑ_Ѓ۫ѽࢵԆ_ܲ࠭ஓ֜ ӑ_Ѓ۫ѽࢵԆ_ܲ࠭ஓ֜ Bankerӑ Bankerӑ Oversea-Chinese Banking Corporation Limited Oversea-Chinese Banking Corporation Limited AuditorЃ۫ѽࢵԆ AuditorЃ۫ѽࢵԆ RSM Chio Lim LLP RSM Chio Lim LLP Investment Advisorsܲ࠭ஓ֜ Investment Advisorsܲ࠭ஓ֜ Manulife Asset Management Manulife Asset Management UOB Asset Management UOB Asset Management BNP Paribas Wealth Management BNP Paribas Wealth Management CHARITY STATUS CHARITY STATUS ᖵૃۡ࠭ॗ ᖵૃۡ࠭ॗ ܣکCharity Registration (ACRA) Noᖵૃ军ACRA农ۡ ܣکCharity Registration (ACRA) Noᖵૃ军ACRA农ۡ 201018593M 201018593M Charity Registration Dateᖵૃۡѝؗ Charity Registration Dateᖵૃۡѝؗ 8 Nov 2010 8 Nov 2010 ConstitutionৰԸ ConstitutionৰԸ Company Limited by Guarantee Company Limited by Guarantee ӸѝؗښӸѝؗ Date of EstablishmentՓޮښDate of EstablishmentՓޮ 1 Sep 2010 1 Sep 2010 IPC STATUS IPC STATUS Ղ๋ҹྥ࠭ॗ Ղ๋ҹྥ࠭ॗ ܣڨߌۡ ٮ௹ IPC (General Fund) Acc Registration No. Ղ๋ҹྥ ܣڨߌۡ ٮ௹ IPC (General Fund) Acc Registration No. Ղ๋ҹྥ 201018593M 201018593M Sector Administratorལྶݽٔ Sector Administratorལྶݽٔ Ministry of Health Ministry of Health 92 92 THANK YOU 衷心鸣谢 Our sincere thanks to all donors, supporters and well-wishers. We look forward to your continued support and partnership in growing with us. Special thanks to Mrs Ho Woon Ho for proofreading the translation of this report. We would also like to thank our patients and staff who have consented to be photographed for the purpose of this annual report. 93 Ren Ci Community Hospital 71 Irrawaddy Road Singapore 329562 Ren Ci @ Ang Mo Kio 10 Ang Mo Kio Avenue 8 Singapore 567727 Ren Ci @ Bukit Batok St. 52 31 Bukit Batok St. 52 Singapore 659251 www.renci.org.sg /rencihospital /ren_ci_hospital MCI (P) 090/05/2019