CASE STUDY INSIGHTS: HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

Agility is Key for Innovation and Growth The digital economy is shaping new business models. To compete in this disruptive marketplace, companies are working to engage customers better and deliver a more compelling, engaging experience. They are focusing on innovating faster, and pulling ahead of the competition.

IT teams need to support their business stakeholders with the IT services and applications they require to bring new products and services to market quickly.

IT leaders are working to transform their infrastructures to keep pace with rapid change.

39% 32% 28% seek to reduce IT want to improve seek to respond infrastructure costs IT service levels to new business requirements1

HOW ORGANIZATIONS ARE GROWING 1. “IT Execs Are Challenged by Digital Transformation,” Karen Frenkel, CIO Insight, December, 2016 BUSINESS WITH A MODERNIZED DATA CENTER | 2 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

The Path to Agility To help their business clients unleash innovation and support growth, IT teams need to evolve to a modern data center that is virtualized, software defined, and automated, with a consistent operational model for infrastructure and application delivery.

VMware gives organizations a variety of pathways to modernize the data center, including best-in-class compute, storage, and network technologies and hyper-; and IT automation solutions with industry-leading cloud management technologies.

Let’s take a closer look at how the following companies are building more agile, innovative businesses based on VMware solutions.

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 3 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

INDUSTRY: COMMUNICATIONS Cyberlink AG LOCATION: SWITZERLAND Sparks Innovation and Growth with a Software-Defined Data Center

Challenge: Keep Pace Solution: Software-Defined Benefits: Improved Agility with Market Changes Data Center Supports and Performance Cyberlink AG has been an innovator in Business Customers Migrating to a software-defined data delivering telecommunications services Cyberlink employed VMware NSX® center has enabled Cyberlink to improve to the Swiss IT market for more than network virtualization software, its market agility, enhance compliance, twenty years. Initially, the company together with VMware vSAN™ and and boost performance. The new offered Internet, telephony, and VMware vRealize® Automation™ and platform can also scale easily to television services to home and vRealize Operations,™ as the foundation accommodate customers’ demands for business customers, but as new for its software-defined data center. additional resources during peak technologies emerged, Cyberlink The new solution lets the provider offer business periods. With a modern data shifted to concentrate exclusively on software-based, high-quality center, Cyberlink can: businesses, and become a specialist infrastructure as a service to business • Employ automation to provision managed service provider. To power customers. Since the infrastructure customers in minutes instead of hours more agile service development and resides at Cyberlink instead of at or days. delivery, Cyberlink focused on customer sites, the provider can modernizing its data center with develop and deploy new customer • Improve performance of East-West a software-defined approach. services more quickly and reliably. With traffic for customer workloads and VMware solutions, Cyberlink can Cyberlink workloads. provide automated service deployment, with improved security and compliance. LEARN MORE. READ THE CASE STUDY >

“The platform is the first of its kind in Switzerland to use VMware vSAN, VMware NSX, and VMware vRealize Automation as an end-to-end solution offering customers infrastructure-as-a-service.”

MICHAEL FIEL HEAD OF MARKETING AND SALES CYBERLINK AG

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 4 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

INDUSTRY: HEALTHCARE Baystate Health LOCATION: UNITED STATES Modernizes Infrastructure for Better Care and Reduced Expenses

Challenge: Control Costs and Solution: Scalable, Nimble Benefits: Enhanced Improve Patient Outcomes Modernized Infrastructure Healthcare Delivery for Less Baystate Health is one of the leading To support its mission, Baystate With VMware hyper-converged healthcare providers in the U.S., serving decided to evolve to a virtualized, infrastructure, Baystate was able to more than one million patients a year. hyper-converged infrastructure based enhance healthcare delivery and realize Like many healthcare providers, the firm on VMware. This approach lets the significant consolidation and space must evolve continuously to offer the provider take control at the software savings. Today, Baystate has two highest-quality care. However, its layer and standardize compute, petabytes of data and plans to existing siloed infrastructure couldn’t network, and storage infrastructure on consolidate that across three data centers provide the speed, mobility support, more affordable commodity hardware. into about 40 storage blades, which will and flexibility needed to support IT Traditional SAN is expensive to scale save data center real estate by a factor needs, and building a new data center up. Hyper-converged storage based of 10 to 1. The solution lets Baystate: would be too expensive. The provider on VMware vSAN provides a single, • Save $3.5 million in data center needed a better way to scale its homogeneous storage environment construction costs and shed the cost resources, deliver better healthcare, that can scale out as their needs grow. of maintaining 12,000 computers in and control costs. the field • Reduce provisioning from days or weeks to mere hours “We didn’t want to buy independent little products and snap them in so to speak. Really, that means the only solution suite was the VMware LEARN MORE. READ THE CASE STUDY > world of products—NSX for networking, vSAN for storage, and vCloud (vRealize) for everything else. So it really was a no-brainer.”

MIKE FELD FORMER INTERIM CTO BAYSTATE HEALTH

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 5 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

INDUSTRY: ENERGY Vistra Energy LOCATION: UNITED STATES Automates IT to Unlock $54 Million ROI

Challenge: Improve Solution: Automated Benefits: Faster, Automated Infrastructure Agility and Infrastructure Processes and Cost Savings Dependability for Energy To build a more responsive, dependable With automation, Vistra Energy can Customers infrastructure that could better support now give its business units access to the its business operations, Vistra Energy IT services and applications needed to Vistra Energy is the largest retailer launched an initiative to automate and support energy delivery and create of electricity and power generation consolidate its IT processes in a innovative new products. The $18 million in Texas, serving 1.7 million residential converged environment. The firm investment equated to a $54 million and business customers in the state. deployed a software-defined platform return on investment. The solution lets In this highly competitive market, based on VMware NSX and VMware Vistra Energy: Vistra Energy is constantly looking for vRealize Suite. The natively integrated better ways to keep up with changing • Accelerate business processes from solution enables IT staff to segment demands, while lowering costs— 24 hours to 30 minutes and secure services, and easily share and without compromising quality. workloads and applications between • Enhance the efficiency of infrastructure To meet these outcomes, it needed data centers and via the cloud. environments by 50 to 300 percent a modernized, automated data center that could support its operations by delivering stability, reliability, and agility. LEARN MORE. VIEW THE VIDEO >

“(With our VMware solution) the work life balance starts to come back. Before, we had to do all our services and provisioning at night and on the weekends. Now we can automate a lot of those services. That was not in our business case; it was on top of the financial benefits.”

PAUL REYES CHIEF INFORMATION SECURITY OFFICER AND VP OF INFRASTRUCTURE VISTRA ENERGY

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 6 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

INDUSTRY: TECHNOLOGY EMC LOCATION: UNITED STATES Automates Enterprise Hybrid Cloud to Deliver Services Faster

Challenge: Evolve the Data Solution: Unified Benefits: Shortened Center to Increase Speed Management Enabling Delivery Times and Cost of Services Delivery Automation Savings Dell EMC, a part of , Today, the company is deploying an The new infrastructure provides a enables organizations to modernize, enterprise hybrid cloud infrastructure, comprehensive ITaaS solution for automate and transform their data with VMware vRealize Suite at the very managing day-to-day operations, center using industry-leading converged heart of the reference architecture. enabling Dell EMC to: infrastructure, servers, storage and data The new infrastructure provides a • Reduce time to provision from protection technologies. Like many comprehensive ITaaS solution for 45 days to same-day delivery companies, Dell EMC needed to: managing day-to-day operations, • Improve workload placement, • Evolve data center infrastructure to including troubleshooting, capacity troubleshooting, and capacity support IT-as-a-service environment planning, performance monitoring, and planning to achieve optimized workload placement. It also allows Dell • Automate manual IT tasks and utilization of 80 percent EMC to quickly provision and deliver service provisioning network and security services that work • Charge back 90 percent of operational • Reduce time to provision new services in lockstep with compute and storage expenses to enable better decisions services—all from a single pane. about technology investments

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“Before, provisioning what I call a useful service—with authentication, load balancing, storage, firewall, and more—would take as long as 45 days. With automation, we’re shrinking that down to same-day delivery.”

PAUL DIVITTORIO SENIOR DIRECTOR OF CLOUD INFRASTRUCTURE DELL EMC

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 7 INTRODUCTION | CASE STUDIES: 1 2 3 4 5 | CONCLUSION

INDUSTRY: TECHNOLOGY Zebra Technologies LOCATION: UNITED STATES Integrates Infrastructures in the Cloud

Challenge: Integrate Solution: Unified Benefits: New Capabilities, Infrastructures Seamlessly Hybrid Cloud and Flexibility and Time Savings and Reduce Costs Management Platform By launching its hybrid cloud on a Zebra Technologies builds logistical Zebra elected to build on the successful VMware product and service stack, solutions that identify, track, and virtualization of its server environment Zebra gained new capabilities and manage critical assets, people, and on the VMware vSphere® platform by realized significant business benefits, transactions. When Zebra Technologies automating its entire IT environment to including the ability to move workloads bought Motorola Solutions’ Enterprise deliver Infrastructure as a Service (IaaS). between its public and private clouds, business in 2014, it also acquired 700 saving the IT team time. The company expanded its existing data new applications and a massive daily center facilities, refreshed the existing • Better support growth and hosting bill. As a result they needed to: hardware platforms, and virtualized innovation by being more • Quickly migrate 700 legacy applications the remaining physical infrastructure responsive to the business • Retire significant hosting charges to create a private cloud. VMware NSX • Quickly reduced legacy and vRealize Automation Enterprise • Leverage hybrid cloud for on-demand hosting expenses Edition lets Zebra enable self-service infrastructure-as-a-service provisioning of complete platforms • Provide hassle-free ability to to any cloud in its hybrid environment. move workloads between private and public clouds

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“You need to have all these pieces: the Software-Defined Data Center, the public cloud service, the automation, the security, the operational visibility, and the financial transparency. VMware has sewn it all into a single software solution.”

SCOTT MYERS CLOUD ARCHITECT ZEBRA TECHNOLOGIES

HOW ORGANIZATIONS ARE GROWING BUSINESS WITH A MODERNIZED DATA CENTER | 8 Where Are You on the Modernization Journey? It’s clear that the pace of innovation is accelerating every day, and the businesses that succeed will be those that can turn change into a competitive advantage. IT organizations understand that they need to move forward on their journey toward a more modernized data center, or risk falling behind

VMware, the industry leader in virtualization and cloud technologies, is an ideal partner for businesses seeking to modernize their data centers to deliver IT infrastructure and application services fast, to drive innovation and business growth.

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