Rocky View County Quarterly Update to Council
Q3 2020
Rocky View County 2020 Q3 Report
Contents COUNTY HIGHLIGHTS ...... 3 1ST QUARTER EXPENDITURE SUMMARY ...... 3 ECONOMIC DEVELOPMENT HIGHLIGHTS ...... 4 BUILDING AND DEVELOPMENT PERMITS ...... 4 STAFFING HIGHLIGHTS ...... 5 DEPARTMENTS ...... 6 OFFICE OF THE CHIEF ADMINISTRATIVE OFFICER ...... 6 BUILDING SERVICES...... 8 PLANNING AND DEVELOPMENT ...... 9 RECREATION, PARKS AND COMMUNITY SUPPORT ...... 10 AGRICULTURE AND ENVIRONMENTAL SERVICES ...... 12 CAPITAL PROJECT MANAGEMENT ...... 14 OPERATIONAL SERVICES ...... 15 TRANSPORTATION SERVICES ...... 16 UTILITY SERVICES ...... 18 ASSESSMENT SERVICES ...... 20 HUMAN RESOURCES ...... 22 FINANCIAL SERVICES ...... 24 LEGAL AND LAND ADMINISTRATION ...... 25 MUNICIPAL CLERK’S OFFICE ...... 27 MARKETING AND COMMUNICATIONS ...... 30 ENFORCEMENT SERVICES ...... 31 FIRE AND EMERGENCY SERVICES ...... 32 3rd QUARTER FINANCIAL REPORTING ...... 34
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Rocky View County 2020 Q3 Report
COUNTY HIGHLIGHTS
Council approved a budget adjustment to allocate $4,684,300 in Municipality Stimulus Program funding from the Government of Alberta. Funds will be allocated to capital lifecycle improvements to County pathways and trails, paving required for Bragg Creek trails and pedestrian connectivity, the Langdon Fieldhouse water tie-in, Cross Iron Drive widening and overlay, and a water line extension to Prince of Peace lands. The County submitted its proposal for Specialized Municipality status to the Minister of Municipal Affairs. Balzac East, Conrich (business and hamlet area), Janet, Springbank Airport, Langdon, Harmony, and Bragg Creek will be included in the application as urban service areas. Progress continued on major infrastructure projects, including East Balzac Servicing, Langdon Centre Street Improvements and Bragg Creek Flood Mitigation Project.
1ST QUARTER EXPENDITURE SUMMARY
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Rocky View County 2020 Q3 Report
ECONOMIC DEVELOPMENT HIGHLIGHTS
According to the Province of Alberta’s Weekly Economic Review in October, the labour market continues to see positive signs. Employment in the province increased by 38,200 on a month-over-month (m/m) basis. Full-time positions (+34,500 m/m) and the public sector (+29,600 m/m) led the monthly increase, while private sector posted solid gains (+17,800 m/m).
Across Alberta, construction intentions declined in September. The value of building permits decreased 7% m/m to $836 million. This was mainly a result of a large decline in institutional and governmental permits (-64% m/m), coupled with a 5% decline in multiple dwellings, which more than offset gains in single-dwelling, industrial and commercial intentions
Project Description Amazon Fulfillment Centre In August, Amazon announced that it was hiring 1,000 new jobs for the fulfillment centre located in Balzqac.
BUILDING AND DEVELOPMENT PERMITS
In August 2020, Alberta municipalities issued $896.6 million in building permits, a decrease of 7.3% from August 2019. Nationally, building permits decreased by 11.2% over the same time period. In Alberta, Residential (-7.7%), Industrial (-31.5%), and Commercial (-28.2%) permits decreased, while Institutional and governmental increased permits increased by 67.4%
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Rocky View County 2020 Q3 Report
Building Permits (Rocky View County)
Q1 2020 Q2 2020 Q3 2020 # of permits issued 151 330 538 $ value $21.8M $94.3M $197.4
Development and Planning Permits and Applications
Q1 2020 Q2 2020 Q3 2020 # of development permit 99 47 118 applications # of new planning applications 57 31 39
STAFFING HIGHLIGHTS
The County continues to follow all public health orders and the directions/recommendations of the Government of Canada, Government of Alberta and the health authorities with respect to the COVID-19 pandemic.
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Rocky View County 2020 Q3 Report
DEPARTMENTS OFFICE OF THE CHIEF ADMINISTRATIVE OFFICER
HIGHLIGHTS FROM THIS QUARTER:
Submited the County’s application for Specialized Municipality Status to the Minister of Municipal Affairs.
Led consultations with the County’s Ecnomic Task Force.
SERVICE ACTIVITY
Service Description Summary of Results Intergovernmental Affairs Liaise with governments and The County submitted its other stakeholders to application for Specialized represent and advance the Municipality Status to the interests of Rocky View Minister of Municipal County. Affairs. Continued to support Support the Reeve and elected officials in represent the County on representing interest the various committees of the County’s interests at the Calgary Metropolitan Region Calgary Metropolitan Board. Regional Board and associated committees. Support internal Provided internal departments with department support on intermunicipal and intermuncipal negotiations intergovernmental tasks, and joints studies including: contacts, and issue RVC-CoC Northwest resolution. Recreation Study, East Stoney Trail Infrastructure Analysis and Beasrpaw Reservoir Trilateral Taskforce. Continued to support relationships with key external partners. Corporate and Strategic Coordinates corporate and Developed service and Planning strategic planning activities at service level inventory the County. across the County. Worked with Finance to complete the 2021 budget. Economic Development Works with the business Continue to work closely community to promote the with a number of business
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Rocky View County 2020 Q3 Report
County as an investment interests to promote the destination. County including: Wayfair (distribution center delayed) Groupe Nordik (Nordic Spa delayed in Harmony) Lowes Canada (under construction) Enterra (expanding in Balzac) Sobeys (expanding in Balzac) Leon’s Furniture Limited (Opened in CrossIron Commons) Harmony Beef Inc. (Expanding in Balzac) Various spec. building developments (Hopewell, Morguard, Highfield, Quadreal)
CAO’s Economic Recovery Task Force continues great work. Final report presented in November.
Completed a Tourism Study that baselines all the tourism assets and potential growth opportunitis in the County.
Actively working the County’s consultant to engage the relevant business community in the Balzac area regarding future Transit services.
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Rocky View County 2020 Q3 Report
BUILDING SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Building Services processes are being configured by Information Services and City View in preparation for the implementation of the new on-line portal. On-going testing of the City View Portal development environment and providing feedback for fixes of the site by City View and IT. Training of staff on Bluebeam PDF reviewer for use with City View Portal for digital reviews. Faciliated the approval of plans and issuance of permits through greater use of online services to adust to physical distancing requirments resulting from COVID-19.
SERVICE ACTIVITY
Service Description Summary of Results Commercial, industrial and Permits Issued 132 Institutional building permits Construction value $133,961,367
Residential Dwelling Unit Permits Issued 99 Building Permits Construction value $48, 287, 895
Residential other (accessory, Permits Issued 307 renovations, additions) Construction value $15,343,762
Building Inspections Inspections performed 2659
Sub trade Permits (Electrical, Plumbing, gas, Permits Issued 2345 private sewage, sewer connections)
Sub Trade Inspections Inspections performed 5452
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Rocky View County 2020 Q3 Report
PLANNING AND DEVELOPMENT
HIGHLIGHTS FROM THIS QUARTER:
1st Reading - North & South Springbank ASP – July 2020 1st Reading - Conrich ASP – July 2020 1st Reading - Municipal Development Plan – September 2020 Terms of Reference - Highway 1 East ASP – July 2020 Enactment of the new Land Use Bylaw – July 2020
SERVICE ACTIVITY
Service Description Summary of Results Development permits Development Permit Number of applications application processing and received: 118 management. Average application processing timelines 60.29 days Planning applications Planning application processing Number of new planning and management applications: 39 (Redesignation, Subdivision, Average application processing Conceptual Schemes, Master timelines (80%): Site Development Plans, Minor 1. Redesignation Area Structure Plan applications 4.8 months Amenments). (service standard 10 months C-325); 2. Subdivision applications 4.5 months (service standard 6 months C- 325); and 3. Conceptual Scheme / MSDP / ASP amendments 5.6 months Development compliance Response to complaints Number of complaint Matters regarding development responses: 72 cases were matters. investigated and 53 were completed. Planning and development Phone enquiries regarding Number of planning and enquiries planning and development development phone enquiries: matters 863.
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Rocky View County 2020 Q3 Report
RECREATION, PARKS AND COMMUNITY SUPPORT
HIGHLIGHTS FROM THIS QUARTER:
Internal stakeholders engagement sessions to shared the highlights of the Recreation and Parks Master Plan were completed. The allocation of $1.8M from the Municipal Stimulus Plan (MSP) funds for the repair, replacement or construstion of trails and pathways in various locations around the County was approved by Council. Furthermore, $150,000 of MSP funds were allocated for the Langdon Fieldhouse water tie-in, to better support the facility. Complition of the new off-leash dog park in Commerical Court (Springbank). Due to the weather conditions, the grant opening event has been posted to Spring 2021. A Langdon Joint Use Agreement with Rocky View Schools (RVS) was supported by the County and RVS. 35 events went through the new special events process. 19 of the 35 events were organized by RVC organizations, businesses or residents. An additional 17 events, classified as special events, were supported to assist with understanding provincial pandemic protocols.
SERVICE ACTIVITY
Service Description Summary of Results Recreation Master Plan The recreation master plan is to Internal stakeholders sessions serve as a directive to the were held. The recreation County of the types of services, service providers and general programs and facilities needed public will now have the to support current and future opportunity to provide needs comments and feedback through online engagement, focus groups and open houses.
MSP Funds On September 1, 2020 (Item F- The Provincie approved the 4) council approved the grant application, and proposed MSP grant application coordination of the work for the for variuos projects, including water tie-in and the trails and pathways and trails in variuos pathways has started. locations across the County. Springbank Off Leash Park Provision of capital dollars for a Due to weather conditions the new off-leash dog park in opening of the off-leash dog Springbank. The funds are to be park had to be postponed. The sourced from the MSI program soft opening is now scheduled through the Province. for the second week of
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Rocky View County 2020 Q3 Report
November. An opening event is planned for Spring 2021
Langdon Joint Use Agreement The Langdon Joint Use The partnership agreement Committee was established outlines access to school spaces over a decade ago. The and joint roles and community, County and Rocky responsibilities on the Langdon View Schools have developed a joint use lands. fairly comprehensive site plan for the lands, identified key cost sharing contributions and entered into a joint use agreement earlier this fall.
Special Events On February 2020, Council The Rec, Parks & Community approved a Special events Support team have been a Bylaw to better support the primary contact for residents preparation and delivery of and community groups in special events in the County. understanding provincial protocols to have a small gathering. Feedback was invited from all special event organizers. Organizers praised the one point of contact process and responded that the process was seamless and easy to navigate.
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Rocky View County 2020 Q3 Report
AGRICULTURE AND ENVIRONMENTAL SERVICES
HIGHLIGHTS FROM THIS QUARTER:
The roadside mowing program was completed on October 1, 2020. The operators completed one pass on all county roads and completed a second pass in select areas where required. The grasshopper, elm bark beetle, emerald ash borer and bertha armyworm insect surveys have all been completed and the County remains at a low risk for the insects. The mosquito larvae reduction program in Langdon and Church Ranches has been completed for 2020. Currently administration is finalizing the clubroot, blackleg and fusarium head blight surveys throughout the County. To date, two (2) additional canola fields have tested positive for clubroot and administration is currently working with the landowners to develop a control strategy.
SERVICE ACTIVITY
Service Description Summary of Results Weed Inspection/Control Enforcement of the Weed Completed 9,740 weed Control Act of Alberta. We inspections. respond to notifications about Created 309 weed noxious and prohibited noxious cases. weeds in Rocky View County. Issued 16 weed notices. We also speak with and educate 1,594 ha (3,939 acres) residents who are concerned or roadside ditch and who have received weed County land controlled. notices. Roadside & County Owned Mow rural ditches to improve 8,569Km mowed Land Mowing visibility and ensure safe road 193.22 ha (477 acres) travel, and prevent weeds from County Owned Land spreading to protect the mowed. environment and surrounding agricultural land. Agricultural Pest Enforcement of the Alberta 578 Canola Fields Inspection/Control Agricultural Pest Act. Rocky inspected for Clubroot View County works to control 2 new fields confirmed. native and introduced pests that have a negative impact on agricultural production. The County rents traps and provides resources, information and education to concerned residents. Survey Rocky View County annually to determine
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Rocky View County 2020 Q3 Report
the incidence and spread of Clubroot.
Rural Outreach and Support Deliver forums and events that 1,032 AGReview are of value to rural residents Newsletters emailed and agricultural producers. Seminars and event topics/themes are topical and based on trends and issues of importance in the County and to residents. Agri-Environmental Planning Implementation and delivery of 2 ALUS projects and Programs supports to producers that approved and in encourage environmentally process beneficial projects and practices.
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Rocky View County 2020 Q3 Report
CAPITAL PROJECT MANAGEMENT
HIGHLIGHTS FROM THIS QUARTER:
The department continued to make progress on key infrastructure projects, including West Balzac servicing, Bragg Creek Flood Mitigation and Lagdon Centre Stree Program among others
SERVICE ACTIVITY
SERVICE / PROJECT SUMMARY OF RESULTS
2020 Gravel Road Program Project Complete. All deficiencies noted and rectified. 2020 Line Painting Program Project Complete. All deficiencies noted and rectified. 2020 Gravel Crushing Program Project Complete. All deficiencies noted and rectified. 2020 Gravel Pit Reclamation 2020 Scope Complete. All deficiencies noted and rectified. 2020 Road & Bridge Program Road works complete. Bridgeworks underway, with 1 culvert complete. Kennel Pit Screening (Enforcement) 2020 Scope Complete. All deficiencies noted and rectified. West Balzac Servicing Work ongoing and on Schedule. Budget of Schedule. Bragg Creek Flood Mitigation $9.2 M received from provincial Funding. Construction Contract Awarded. East Side section underway with anticipated construction complete by end of year. Langdon Quad Diamonds Fields complete with grass and fencing in place. Substantial completion by end of November. Langdon Center Street Improvements Road paving complete. Coordination with Langdon Community Association. Substantial Completion by end of 2020. Langdon Fire Station Work ongoing and on Schedule. Budget on Schedule. Country Lane Estates Drainage Tender process complete, project awarded. Majority of construction works completed. Cooperative Stormwater CSMI Agreement Signed. Management Initiative (CSMI) Detailed Design Complete. Glenmore Garden Trail Detail Design Complete Tender to be released by the end of November. Agreement signed between RVC, AT and the City of Calgary. Langdon Wastewater Treatment Approval from Alberta Environment received. Plant Designs are finalized. Contract for construction is under review.
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Rocky View County 2020 Q3 Report
OPERATIONAL SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Equipment setup for winter service completed Facilities prevetitive maintenace completed and prepared for winter Cemetery Feasibility Study completed by consultant. Currently under review by the Administration.
SERVICE ACTIVITY
Service Description Summary of Results Cemetery feasability study Working with a consultant to In Progress provide an assessment and report to Council regarding the feasability of providing Cemetery Services within the County Structure. This has been completed and is being prepped for the report to Council Cemetery Chapel Lease Final stages of lease being In progress worked out with proponent
Fall/Winter equipment set up Working with various Completed departments to ensure that the schedule for their fall and winter equipment preparation and setup meets their service requirements. Pump testing and CVIP Fleet services is performing Completed pump testing and certification for the fire apparatus owned and operated by Rocky View County Cemetery office updates Corporate Properties is working Completed with Cemetery Services to update and provide an updated space for staff Painting, exterior repairs and Corporate Properties continues Completed upgrades to complete exterior work through the summer season
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Rocky View County 2020 Q3 Report
TRANSPORTATION SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Hard Surface and Gravel Road Repairs – Extensive Spring Damage carried over into the 3rd Quarter Curb, Gutter and Sidewalk Repair Program Hard Surfaced Road Inspections – Full PCI (Pavement Condition Index) inspection of the County’s Asphalt Pavement and Chip Seal road network Gravel Road R&D – Surfacing test sections on gravel loss of modified gradation of gravel surfacing specifications with the intent of reducing gravel loss. Emergency Pumping – East side of the County and Bearspaw saw higher than normal water levels this year resulting in pumping activity that extended into the 3rd Quarter Dust Abatement Program – Successful program with reduction in service requests. Road Use Permits for heavy haul, over-dimension, over-weight loads - 1101 permits issued via County permitting agent Roadata of which 754 permits were auto approved and 347 required secondary approval from the County. 48 gravel tickets redeemed during 2 day designated gravel loading days during 3rd quarter. Completed re-surfacing of Dalroy Playground in anticipation of parcel/playground disposal. Developed new GIS layers to aid in managing/maintaining Transportation Services assets, including: o Concrete swales o Message boards
SERVICE ACTIVITY
Service Description Summary of Results Roads Maintenance
Asphalt Paving Program 3.2km Paving of Range Road Completed by Pro-Con Road 284 between Hwy 564 and Works Ltd. Administered by Township Road 260 Capital Projects and funded by Roads Maintenance. Hard Surface Road Repairs Pavement Repairs including full Completed 2 repairs in excess of depth repairs $200,000, 8 repairs that were in excess of $100,000 and 27 repairs under $100,000 that required full depth treatments. This is in additional to the County’s annual pothole repair program. Completed 89 service requests.
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Rocky View County 2020 Q3 Report
Sidewalk Repair Program Concrete sidewalk repairs 81 Priority 1 sidewalk repairs completed under the County’s Sidewalk Repair Program Gravel Road Maintenance Grading and spot gravel. 1560km of gravel road spot gravel repairs. Completed 76 service requests Culvert Repairs/Installations Proactive replacements and Completed 25 culvert spring emergency repairs replacements and repairs. All work completed by Contractors. Litter Control Litter control. Illegal dumping is Completed 64 service requests. commonly found in the County’s rural areas, vacant lots and roadside ditches, Road Operations Road Use Agreements Road Use Agreements for 12 new Road Use Agreements continuous truck hauling issued in accordance to recently activities adopted Road Use Agreement Bylaw C-8065-2020 Traffic Count Traffic Counts 207 traffic counts performed Approaches Approach Applications conditional and non-conditional 32 applications processed to subdivision.
Approach Inspections conditional and non-conditional 45 inspections performed to subdivision Signs Sign Work – repairs, 133 work orders processed replacement, new
Information Message Boards 43 message board installations placement
Speed Radar Driver Awareness placement for County 5 requests processed Enforcement Road Licensing Road License Agreements for 10 applications processed Grazing/Cultivation Asset Management Asphalt Inspections Completed asphalt inspections >85 km for all County pathways Pathways & Open Space Non-mowing related SR’s Completed 20 Maintenance
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Rocky View County 2020 Q3 Report
UTILITY SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Celebrated the retirement of the long-time Manager and successfully transitioned the department filling the existing roles with a new Utility Services Manager and Utility Services Strategist. Successfully hosted eight Ag Recycling Round Ups and two household hazardous waste events with highest overall number of attendees to date. Utility Franchise Agreement Negotiations: Calalta Waterworks Ltd – complete; Rocky View Water Co-op Ltd.; Harmony Advanced Water Systems Company – in progress
SERVICE ACTIVITY
Service Description Summary of Results Utility Service Provision. Operate and maintain County Maintained an uninterupted water, wastewater, storm delivery of County supplied water, and solid waste and water, wastewater and solid recycling facilities, systems, and waste services. programs in accordance with
regulatory approvals and licences. Mandatory lead sampling, regulated by Alberta Envrionment, was completed on the East Balzac water system. All samples were below limits. No further action required.
Hosted eight (8) Ag Recycling Round Ups and two (2) household hazardous waste collection days.
Performed cart-checks in Langdon to monitor compliance with the waste collection bylaw and to reduce contamination of diversion streams.
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Rocky View County 2020 Q3 Report
Service Improvements. Undertake enhancements to Storm water drainage concerns County utility systems to resolved in the Windhorse, increase service levels, Swift Creek and Morgan’s Rise capacities and operating Developments. efficiencies.
An expanded electronic waste recycling pilot was introduced at all transfer sites allowing for more materials to be included in the provincial program.
Strategy and Sustainability. Development of strategies and Continued collaboration with opportunities to optimize Alberta Environment on the resources and expand services implementation of strategies for the sustainable operations concerning the use and of County utilities. deployment of County water licences.
Strategy Development for the Connection of Cambridge Estates (Conrich) and Prince of Peace to the County’s East Rocky View Water System.
Re-negotiation complete for the Weed Lake Operation and Management agreement with Ducks Unlimited to accommodate the CSMI project.
Customer Service and Work with County residents and Assisting Westview Estates Stakeholder Relations. businesses and non-County Water Co-op in consolidating service providers to ensure a with Calalta waterworks system safe and reliable provision of (Springbank). utility services.
Continued franchise agreement expansion negotiations with Harmony advanced water Systems company (Springbank).
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Rocky View County 2020 Q3 Report
ASSESSMENT SERVICES
HIGHLIGHTS FROM THIS QUARTER:
The majority of the property assessment base is decreasing in total value from 2020 tax year to 2021 tax year. Some residential properties overall will experience a slight decrease due to the change in real estate market throughout the County. Analysis being conducted for the non-residential property class. The retail sector expected to decrease the most, due to the economic market factors and downturn in the economy with the industrial oil and gas sector. Regional malls in the Calgary area (Market, Chinook and Cross Iron Mills) have experienced negative factors and considerable assessment decreases. Distribution warehousing has seen strong demand while other types of industrial property has seen some negative economic influences.
SERVICE ACTIVITY
Service Description Summary of Results Assessment Planning and Record the data received Over 46% of the property Policy from the Residential Survey owners surveyed submitted Form and inspect properties the residential forms to this throughout the restricted date. Data from building pandemic situation. plans, permits and applications verified for Provincial Assessment valuation. Physical Model Summary for Linear inspections are then, Properties conducted where necessary and data downloaded into the Assessment System on a daily basis.
Government has decided it will not be proceeding with implementing the outcomes of the assessment model review at this time. The Minister of Municipal Affairs, on October 19, announced the following short-term measures:
A three-year property tax elimination for all new well and pipeline assets;
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Rocky View County 2020 Q3 Report
Elimination of the Well Drilling Equipment Tax; Additional depreciation for lower producing wells; and Continuation of the shallow gas assessment reduction. Assessment Operations Provide accurate and timely Revised Assessments loaded annual, amended and to Provincial ASSET System supplementary assessment for Assessment Equalization notices. calculation. (Education purposes). Maintain accurate account information, including Three property exemptions ownership records. granted for the 2021 taxation year (One existing Provide accurate and timely property and two new annual, amended and applications approved) supplementary property tax under the Community notices. Organization Property Tax Exemption Regulation (COPTER)
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Rocky View County 2020 Q3 Report
HUMAN RESOURCES
HIGHLIGHTS FROM THIS QUARTER:
Employment, labour and health and safety support for COVID-19 response Implemented human resources foundational items and programs including: o Internal structure, mandate, service delivery model, services and programs provided o Development of Abilities Management Policy, Alternate Work Location Policy, Personnel Authority Policy Transition of Ability Management to Human Resources from Finance Completion of Inspection and Hearing Conservation Standards, Asbestos Code of Practice and Inventory, Audiometric Testing, Utilities Compliance Audit, and Field Level Hazard Assessment training for all operational employees Procurement of a new Working Alone solution Delivered Corporate Training and coordinated Department Training Q3 accelerated (due to COVID-19) training schedule Begain development of a new performance appraisal program
SERVICE ACTIVITY
Service Description Summary of Results Ability Management Provide guideance and Transition to HR in Q3 navigation of occupational and Ongoing support non-occupational injury or COVID-19 response illness, accommodations, attendance management and return to work plans. Pay and Benefits Support Provide basic advice and Ongoing support application of policy to management and employees as it relates to payroll and benefits.
Compensation Ensure compensation is Ongoing support and competitive and managed maintenance consistently and equitably. Employee Relations Provide consultative advice on Ongoing support all human resources matters Policy development Internal process review in process Labour Relations Provide leadership and Ongoing support consultative advice on Workplace surveys and Collective Bargaining, improvement plans Union/Management relations and issue resolution
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Rocky View County 2020 Q3 Report
Support for Labour Management (employer/union) effectiveness Initiated Collective Bargaining HR Data and Analytics Provide regular and ad hoc Ongoing support reporting and analysis on human resources items Job Evaluation and Provide clear, equitable and Ongoing support and Classification defensible job evaluation and maintenance classification structure. Support managers in creating and updating job descriptions Learning and Development Provide learning and Ongoing support professional development Performance Appraisals opportunities and programs to program in development staff. Support engagement and Online Corporate recognition activities and Orientation in development programs The Employee of the Year Award program launched Employee e-Store program developed Respect in the workplace training program in development Recruitment Provide recruitment support Ongoing support and orientation for new employees Workplace Health and Safety Provide consultative advice and Ongoing support support on legislation, best Continuing development of practices, incident policies and procedures investigations and safety Q3 inspections completed programs Internal process review in process
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Rocky View County 2020 Q3 Report
FINANCIAL SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Substantial Property Tax collection Preparation of the County’s 2021 Budget for Council consideration in Q4
SERVICE ACTIVITY
Service Description Summary of Results Property Tax and Receipt Collection of all receipts for the Review and present Late Tax Collection County. Payment Penalty Reports for Council’s Consideration. Administration of the Property tax system, this includes Tax Notices, Tax notifications, Tax Rescheduled Property Tax Sale certificates, TIPP, and Property to December 4, 2020. tax sale.
Treasury Provides Financial services and Interim 2020 Financial suppport for all of Rocky View Statement Audit County. This includes, planning, reporting, budget, accounting, Implementation of Questica revenue billings, collections, Capital Budgeting module grant funding, Financial statements, audit, and capital asset management.
Develop and implement and review, financial controls.
Financial planning and Prepare 3 year and 5 year Prepare Financial Plan for reporting capital plan for the organization Council’s consideration in December 2020.
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Rocky View County 2020 Q3 Report
LEGAL AND LAND ADMINISTRATION
HIGHLIGHTS FROM THIS QUARTER:
Completed 10 competitive bid packages and dispatched 183 purchase orders for a total value of 4,705,825 Administered 99 hail-damage claims on behalf of Fleet Services Responded to 28 requests for legal services from internal departments while generally overseeing the County’s active litigation or quasi-judicial matters. Engaged in an ongoing evaluation of the procedures with the County’s insurance provider to identify areas for improved efficiencies or service delivery to meet the County’s needs.
SERVICE ACTIVITY
Service Description Summary of Results Legal Services • Facilitate, manage and Processed 28 legal services provide budgetary oversight requests for external legal services required by internal County Processed billings and departments invoices for 104 ongoing legal matters • Lead response to active litigation against the County Ongoing management of 12 by retaining external legal active litigation files. services as required, coordinating internal Closed out/resolved 4 information and document litigation files production, and maximizing the use of insurance coverage
Purchasing Services • Lead the acquisition of Created, posted, evaluated goods and services for the and completed 10 County cost-effectively by competitive bid packages optimizing terms of purchase through quote Created and dispatched 183 requests or formal public purchase orders for a total bids value of $4,705,825
• Lead the competitive bid process from beginning to end while maintaining legislative compliance and transparency
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Rocky View County 2020 Q3 Report
Land Administration • Manage the diverse use of Ongoing negotiation for sale the County’s fee simple and of County Lands with reserve land assets Restrictive Covenant to Cochrane and District • Manage the disposition of Agricultural Society the County’s land from receipt, review and risk Ongoing negotiation for sale analysis of third party offers of former Indus Gravel Pit through to the purchase contract 2 Applications to remove MR status and Purchase County Lands
Risk Management and • Manage the County’s Completed the 2021 Insurance Additional Named Insured Insurance Application & program by facilitating Renewal with RMA insurance coverage for Insurance for Rocky View various community County Assets and organizations Additionally Named Insureds
• Manage the County’s Attended RiskPro Seminar insurance claims by liaising through RMA with impacted parties such as claimants, insurers, 12 new 3rd party claims adjusters or lawyers against the County
Managed 2020 Hail Event vehicle repair claims for 99 vehicles.
Streamlined the process for gathering information for claims administration
Ongoing audits and improvements of claims records
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Rocky View County 2020 Q3 Report
MUNICIPAL CLERK’S OFFICE
HIGHLIGHTS FROM THIS QUARTER:
Electoral Boundaries and Governance Project: Completed the project in accordance with the Council approved budget and criteria resulting in a legislatively compliant bylaw establishing seven electoral boundaries approved by Council in effect for the next general election. Boards and Committees Review: Completed a comprehensive review of 49 Council appointed Boards and Committees resulting in operational efficiencies and clarity of appointments for the next Council organizational meeting. Assessment Review Board (ARB): Scaled up the capacity of the ARB to hear the County’s record number of CARB complaints. Included bylaw amendments through Council and recruitment, appointment, and training of seven new ARB members. Trained and prepared four new ARB clerks. Scheduled 40+ hearings, liaising and accommodating needs of complainants, respondent, clerks, and the Municipal Government Board. Analysis of afternoon or evening meetings: As directed by Council, conducted research, analysis and best practices review of cost impacts of Council scheduling an afternoon or evening Council meeting.
SERVICE ACTIVITY
Service Description Summary of Results Council, council committees, Provide legislative, procedural Supported 2 SDAB meetings, 2 and quasi-judicial boards and administrative supports as ARB meetings, 4 MPC meetings, per governing legislation. and 5 Council meetings. Administration of the FOIP Act Ensure that the County is open Development of Privacy and accountable to the public Protection and Privacy Breach by providing right of access to Policy and Procedures. records and protecting the privacy of individuals by Provided internal training on controlling the manner in which the administration of the FOIP the County collect, use, and Act, protecting personal privacy, disclose of personal and reporting privacy breaches. information. 47 FOIP requests completed with 41 new FOIP requests received. Bylaws Manage and maintain Bylaws. Drafting and review of 3 bylaws, including the Emergency Management Bylaw, Fire Hydrant and Suppression Bylaw, and Electoral Boundaries and Council Composition Bylaw. Corporate Policies Manage and maintain the Completed 10 policy reviews corporate policy review project. and 8 procedure reviews.
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Rocky View County 2020 Q3 Report
Completed review of County’s CAO Delegation Order. Corporate Records Manage and maintain corporate Development of Retention and Management records in accordance with the Disposition Policy and corporate records management Procedure. program. Identified and disposed of 7,380 building and sub-trade permits in accordance with the records retention schedule.
Scanned approximately 400 demolition permits so that the paper records can be disposed of.
Quality control of 1,600 scanned building permits so that the paper records can be disposed of.
Development of a business case for an Electronic Document and Records Management System for the future. Elections Conduct all elections and by- Continued planning for the elections in accordance with the 2021 election including Local Authorities Election Act. completion of the elections budget and policy review based on recent Bill 29 legislative amendments to the Local Authorities Election Act.
Census Responsible for managing the No census activity to report. county’s census process as directed by Council. Council Projects Board and Committees Review Conducted best practices review of 16 municipalities of Council approaches to boards and committee activity reporting.
Drafted detailed information summaries of each board and committee in preparation for
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Rocky View County 2020 Q3 Report
the next Organizational Meeting. Implementation of eScribe Began implementation of new agenda and meeting management software for Council meetings. Also preparing for implementation for board and committee meetings in the future. Afternoon or Evening Council meeting Conducted analysis and research of afternoon or evening meetings for recommendation to Council.
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Rocky View County 2020 Q3 Report
MARKETING AND COMMUNICATIONS
HIGHLIGHTS FROM THIS QUARTER:
Tax notice assessment notfication campaign Social media promotion of the 3% tax decrease, late payment penalty deadline extension, and TIPP payment plan Electoral boundaries public engagement Firefighter recruitment campaigns Free Home Flood and Fire Assessments
SERVICE ACTIVITY
Service Description Summary of Results Tax Notices (Notification, Tax Web, social media, direct mail 15,000 mailed notices Decrease, Penalty Deadline and 62,000 social media impressions TIPP) Electoral Boundary Public Web /Social Media Campaign 8,755 social media impressions Engagement 379 surveys completed Public Notices Enhancing website searchability Visits to notices web page and navigation. (+433% YTD) Firefighter Recruitment Social Media Campaign 500 Video Views/17.1 K impressions Free Fire & Flood Assessments Social Media/direct emil Fully booked capacity on both Campaign programs. 3,950 social media impressions Safe&Sound Emergency notification and Increase by over 14% in new County update service subscribers
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Rocky View County 2020 Q3 Report
ENFORCEMENT SERVICES
HIGHLIGHTS FROM THIS QUARTER:
Implemented the Road Use Agreement enforcement Various meetings with the different RCMP detachment commanders Participation in the Cochrane Foothills Protective Association Rural Crime Watch meetings
SERVICE ACTIVITY
Service Description Summary of Results Actively patrol County Roads Proactive patrols on County Traffic Contacts (tickets, roads in relation to warnings) – 3,733 infrastructure protection, High Speed - 87 km/h over the speed, stop signs, distracted posted speed limit (167 km/h in driving and seatbelts. a 80 km/h zone) Overweight Vehicle – 7,200 kg over the legal axel weight Traffic Complaints Actioned - 154 Action County Bylaw Investigate and initiate action Bylaw Complaints Actioned – Complaints on calls for service (complaint 388 based) in relation to complaints Bylaw with Highest Calls for regarding most County bylaws. Service – Animal Care and Control Call Taking and Dispatching Receive and dispatch calls for Calls for Service Received - 801 service. Provide information and assistance to callers where an investigation is not needed. Process all court documents. Process dog licences.
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Rocky View County 2020 Q3 Report
FIRE AND EMERGENCY SERVICES
HIGHLIGHTS
A new fire response contract was signed with the Town of Crossfield. Development of a County Pandemic Response Plan was completed. The report from the Institute for Sustainable Development of a County Resilience Plan has now been completed. The Bragg Creek evacuation exercise has been rescheduled for April 2021.
FIRE SERVICES ACTIVITY:
Service Description Summary of Results Fire Services Respond to home, business and Fire Inspections - 153 industrial fire incidents, automobile 135 FireSmart Site Assessments. accidents, and hazardous material 11 Fire Inspections. spills. Provide first responder services 7 occupancy Inspectons. for medical emergencies and provides Sept 26 & 27 Bragg Creek FireSmart rescue services, including extractions Chipper Weekend. and ice/water incidents. Provide fire 11 Fire Services members completed prevention and public education the Fire Officer Training Program 500 services and conducts inspections to Course ensure compliance with relevant 10 Fire Services members completed legislation, regulatory and bylaw NFPA 1002 Driver and Pump Operator requirements. Course First Aid certification courses were completed for 11 fire services members 15 Paid-Per-Call (volunteer) were hired for the Irricana Station 108 Fire Services took delivery of a response van for the Madden Station Fire Services took delivery of a response van for the Springbank Station Fire Services took Delivery of a 3000 Gallon Water Tender for the Balzac Station. Fire Services has is offering free Fire Extinguisher courses to residents and businesses in Rocky View. RVC Fire Services is following guidelines as provided by Alberta health. First Aid Training (Red Cross Funding) provided during this reporting period:
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Rocky View County 2020 Q3 Report
90 employees from Businesses in Rocky View County 20 Rocky View County employees 18 residents in Bragg Creek Emergency Coordination of the County's response An RVC Emergency Preparedness Plan Management to any major emergency or disaster and Communications Plan was and develops plans and provides developed and incorporated into our training for the effective response to Regional Emergency Plan. disasters and other emergency Our Emergency Management Bylaw incidents. was updated to reflect the new Emergency Management Act. Provincial Hazard Risk Assessment for the County was completed Planning for the evacuation exercise scheduled for April 2021 has resumed. We approved 65 Resilience Grants for $174,505.25 to residents for home improvements so that they can better protect their homes against fire and flooding. Funding is limited but the goal is to give grant funding to 250 homes. Residents are really appreciative and feedback comments are very positive.
Response Type Jan 1 2019 – Jan 1 2020 – Sep 30 2019 Sep 30 2020 # of Incidents # of Incidents Fire Dollar Loss 48 46 Fire Vehicle 38 32 Fire No Dollar Loss 34 14 FIRE - Smoke/Rekindle Check 6 12 Fire Rubbish (no dollar loss) 10 19 Fire (Mutual Aid Given) 22 18 Fire Grass / Outside Area 61 112 Motor Vehicle Collision 309 229 Aircraft Incident (AC1, AC2) 5 8 Medical Assist 484 405 Burning Complaint 42 36 Rescue - miscellaneous 11 9 Building Collapse 1 0 Industrial Accident 3 0 Home Accident 4 0 Public Hazard 22 20 Gas Leak / Rupture 55 35 Explosion - no fire 0 2 Rupture - water pipes 2 0 Public Service 23 27 Alarm No Fire 328 274 False Alarm 7 16 Incident Situation Unclassified 1 0 Perceived Emergency (Canceled) 38 19 Station Standby for area coverage 2 0 Total Number of Responses 1,556 1,333
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Rocky View County 2020 Q3 Report
3rd QUARTER FINANCIAL REPORTING
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