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Spe akers include: John Suchet Phil Hope MP Baro ness Warnock John Zeisel

The UK’s largest th dementia-focused event 4 DEMENTIA C ONGRESS UK 3 - 5 November 2009, Harrogate HAWKER EVENTS AND JOURNAL OF DEMENTIA CARE www.ukdementiacongress .co.uk

Welcomed and supported by the National Programme Dementia Strategy implementation team, sponsor Department of Health, UK Dementia Congress

The th l UK’s arges t dem focus enti ed ev a 4 DEMENTIA mile ent – ! If yo by a eve u ne nt to ed on C ONGRESS a make e re up sure -to-d you 3 - 5 November 2009, Harrogate ate, UK the o this i n s HAWKER EVENTS AND JOURNAL OF DEMENTIA CARE e fo r you www.ukdementiacongress .co.uk

WELCOME TO THE 4TH UK D EMENTIA CONGRESS

The 4th UK Dementia Congress Baroness Mary Warnock, Address will be given by John Zeisel, offers an exciting mix of plenary Crossbench Peer, House of Lords. Founder and President of sessions, parallel sessions, The opposer will be Dr James Hearthstone Alzheimer Care, USA, workshops and posters as well as Warner, Senior Lecturer in Old Age and ARTZ – Artists for Alzheimer’s breakfast and lunchtime special Psychiatry at Imperial College School programme. interest sessions. of Medicine, and Honorary The theme of this year’s congress Consultant in Old Age Psychiatry at WHO SHOULD ATTEND ? is implementation of the National St Charles Hospital, . Dementia Strategy for England, and • Architects • Carers • Care home the equivalent plans for Scotland, PEOPLE WITH DEMENTIA managers • Care home inspectors Wales and Northern Ireland. • Clinical Psychologists Presentations will demonstrate The main Congress will open with • Commissioners and providers examples of good practice that help members of the Alzheimer’s Society • Community mental health teams achieve one or more of the strategy Living with Dementia programme • Day care managers • Designers objectives, and there will be and Uniting Carers for Dementia • Geriatricians • Homecare managers opportunities for discussion and speaking alongside Phil Hope MP, • Mental health service managers • consultation with experts in Minister of State for Care Services. Neurologists • Nursing staff • interactive workshops. People with dementia and carers will Occupational therapists • Old age In addition, there will be a great co-chair a proportion of Congress psychiatrists • People with dementia mix of presentations and workshops sessions, and their involvement will • Physiotherapists on a wide range of hospital, long- be a strong thread through the whole • Project managers • Researchers term care and homecare topics. event. • Social care workers • Social workers DEBATE • Speech and language therapists JOHN SUCHET EXTRA SESSIONS AND Congress will get off to a tremendous start on the opening Renowned broadcaster and journalist NETWORKING evening with the popular Congress John Suchet will close the Congress debate, which keeps up the tradition with a conversation with two Early bird sessions, lunchtime of discussing lively and controversial members of the Scottish Dementia meetings, short presentations and issues. Working Group. posters, a large and lively exhibition The motion this year is ‘People in and plenty of opportunities to the terminal stages of dementia are TOM KITWOOD ADDRESS network and socialise with like- wasting their families’ lives and the minded colleagues complete the resources of the NHS’, proposed by The Tom Kitwood Memorial unique Congress experience.

th Programme 4 DEMENTIA sponsor UK C ONGRESS 2 Harrogate, November 3-5, 2009 Contents and Summary

PLATINUM SPONSOR CONGRESS SUMMARY Feedback from previous UK Tuesday 3rd November Dementia Congresses (Full details: page 5) “You have an important and obviously 16.45 Registration growing event here. Roll on 2009.” 18.15 Welcome: Neil Hunt, Chief Executive, Alzheimer’s Dr Richard Hawkins Society GOLD SPONSOR 18.20 Opening debate “The UK Dementia Congress is indeed a 19.30 Drinks reception welcome addition to the calendar, a pilgrimage of like minds and unique I think in making such a success of Wednesday 4th November involving people with dementia and carers (Full details: page 6-7) with professionals.” 8.00 Registration David Jolley, Old Age Psychiatrist, SILVER SPONSOR Wolverhampton 8.30 Breakfast sessions 10.00 Keynote speakers “Well done to all your team for organising such a brilliant conference!” plenary session Jackie Kindell, Therapy Manager/Speech and 11.20 Refreshments and Language Therapist, Stockport Older People’s exhibition viewing Mental Health Service, Pennine Care NHS 11.50 Parallel Foundation Trust ASSOCIATE SPONSORS sessions “I thought that the conference was 13.00 Lunch and excellent, and I have been telling that to anybody who will listen to me!” exhibition viewing Ronnie Callis, Senior Occupational Therapist, 14.10 The Tom Kitwood Townsend Division, St Andrew’s Healthcare Memorial Lecture “We are now inviting people with dementia 15.10 Parallel sessions to speak from the podium as valuable 16.20 Refreshments and contributors. This is the natural evolution exhibition viewing of person-centred approaches and I thought it was just wonderful. I was 16.50 Parallel sessions amazed and delighted at these 18.00 Drinks reception contributions and I look forward to hearing 19.00 The Congress more from our ‘clients’ in the future.” Networking Buffet Paul Whitby, clinical psychologist, Avon and Wiltshire Thursday 5th November “I found the energy at the conference inspiring, that so many like-minded people (Full details: page 8-9) are now gathering to learn from each other 7.30 Registration DELEGATE BAG SPONSOR demonstrating how professional and how 8.00 Breakfast sessions true partnership working is benefiting people with dementia.” 9.20 Keynote speakers Lynne Phair, consultant nurse for older people, plenary session West Sussex Primary Care Trust 10.50 Refreshments and exhibition viewing “A breath of fresh air!” IN ASSOCIATION WITH Jenny Henderson, Trainer/Field Worker, 11.20 Parallel sessions ‘Beyond Barriers Project’, Alzheimer Scotland 12.30 Lunch and “It was really good to hear the authors of exhibition viewing key reports, not just read them, and to hear 13.40 Parallel sessions about some very interesting smaller projects.” 14.55 Keynote speaker Cynthia Heymanson, plenary session independent dementia trainer 15.40 Close

th Programme sponsor 4 DEMENTIA UK C ONGRESS www.ukdementiacongress.co.uk 3 Keynote speakers

ALZHEIMER ’S SOCIETY LIVING WITH JOHN SUCHET DEMENTIA PROGRAMME John Suchet is one of the country’s best known television journalists. In February 2009 John revealed that his wife had been diagnosed The Alzheimer’s Society national programme called ‘Living with Dementia’ enables three years earlier with dementia. He now campaigns for more people with dementia to share their experiences and knowledge and raise awareness of support for carers, and is patron of for dementia, the charity which dementia at local and national levels. Their contribution is crucial to ensure that the trains and provides Admiral nurses. In May 2010 John will publish a Society develops appropriate information and support for people with dementia. It book about his life with Bonnie. ensures that people with dementia can influence the work that the Society carries out on their behalf. On a national level the programme consults with people with dementia NITING ARERS FOR DEMENTIA in support of the Society’s work of influencing government policy. U C Uniting Carers for dementia was officially launched on August 10th 2005 at the PHIL HOPE MP, M INISTER OF STATE FOR Birmingham Botanical Gardens. A national network of carers, former carers, family and friends, its aim is to harness carer support for the work of for dementia. Uniting Carers CARE SERVICES for dementia offers the opportunity for those that have been affected by the experience of looking after someone with dementia to work together to make a real difference.Your Phil Hope was elected Member of Parliament for Corby and East experiences can have an impact by increasing the understanding of the needs of people Northamptonshire in 1997 and was appointed Minister of State for with dementia and helping to improve the provision of support that will enable carers to Care Services in October 2008. Before this, he was Minister for the continue caring. Third Sector at the from June 2007 to October 2008. He served as the Minister for Skills at the Department for Education and Skills from May 2005 to June 2007. He served as Parliamentary JAMES WARNER , C ONSULTANT IN OLD AGE Private Secretary to , the Deputy Prime Minister and to SYCHIATRY T HARLES OSPITAL as Minister of State for Housing and Planning. Phil P . S C H , was appointed Parliamentary Under-Secretary of State at the Office CENTRAL NORTH WEST LONDON of the Deputy Prime Minister (ODPM) in June 2003 with responsibility for building regulations, regulatory and public sector reform, e-local government, the Fire Service FOUNDATION TRUST College and the Local Government Pension Scheme. At ODPM he also supported the Minister for Local Government, regional governance and fire, Nick Raynsford. He was James Warner works in a team providing community assessment and elected to Borough Council during the 1980s and Northamptonshire County treatment of older people with mental illness. James’ academic Council between 1993 and 1997 where he chaired the Equal Opportunities Committee. interests include teaching, evidence based psychiatry and research Formerly a teacher at Kettering School for Boys, he has also been: a youth policy adviser into dementia. He is author of over 50 peer-reviewed papers and has to the National Council for Voluntary Organisations, Head of the Young Volunteer co-authored the book Dementia at your Fingertips which has been Resources Unit at the National Youth Bureau and a management consultant to not-for- translated into seven languages and is now in its 3rd edition. He has profit organisations. Phil Hope was educated at Wandsworth Comprehensive School and also been author of the dementia chapter of BMJ Clinical Evidence St Luke's College, . He is married with two children. since 1999. James is a member of the old age psychiatry committee of the World Psychiatric Association, medical advisor for the charity for dementia and sits on the executive of the Old Age Faculty of the Royal College of AGNES HOUSTON , V ICE CHAIR , S COTTISH Psychiatrists. DEMENTIA WORKING GROUP BARONESS MARY WARNOCK Agnes lives in Coatbridge, North Lanarkshire. She is 60 and was diagnosed with Alzheimer's disease in 2006. She lives alone and was the carer for Mary Warnock was born in 1924, and was educated at St Swithun’s School, Winchester her father, who also had Alzheimer’s disease, until his death in and Prior’s Field, Godalming followed by Lady Margaret Hall, Oxford. She was awarded January 2008. She was the practice manager of a chiropractic a Life Peerage in 1985 (Independent Cross Bench) and holds 15 honorary degrees. She practice until her diagnosis. Since her diagnosis, she has begun to is an Honorary Fellow of the Royal College of Physicians and the Royal College of develop her creative side, attending an art group in Glasgow, and she Physicians of Scotland. As well as holding numerous posts in teaching, lecturing, and on keeps fit at the gym and practices meditation. She is also Vice Chair various Government, Home Office and House of Lords committees, she has also of the Scottish Dementia Working Group. published widely on moral philosophy, philosophy of Mind and Medical Ethics, her most recent work being entitled Easeful Death: is there a case for assisted dying? with Dr SIMON LOVESTONE , P ROFESSOR Elisabeth Macdonald. OF OLD AGE PSYCHIATRY AT THE INSTITUTE DR. J OHN ZEISEL , P RESIDENT , OF PSYCHIATRY , K ING ’S COLLEGE LONDON HEARTHSTONE ALZHEIMER CARE LTD Simon Lovestone is Professor of Old Age Psychiatry at the Institute of Psychiatry, Dr. John Zeisel is President of Hearthstone Alzheimer Care and the King’s College London (www.iop.kcl.ac.uk) and director of the “I’m Still Here” Foundation that emphasizes outcomes related to NIHR Biomedical Research Centre for Mental Health at the South nonpharmacological care and treatment for people living with London and Maudsley NHS Foundation Trust and King’s College dementia. He developed the ARTZ: Artists for Alzheimer’s program, London. He has research interests in the regulation of tau which develops guided museum tours and other cultural experiences phosphorylation and in the search for genetic and other biomarkers for those living with Alzheimer’s. Dr Zeisel holds a PhD in sociology of Alzheimer’s disease and Schizophrenia. from Columbia University, has taught at Harvard University, Yale and McGill and is presently Visiting Professor at the School of the Built EDWARD MCLAUGHLIN , C HAIR , Environment, Salford University. His work has been covered in the London Times, New York Times, The Boston Globe, and O: The Oprah Magazine , and SCOTTISH DEMENTIA WORKING GROUP on Channel 4 and BBC as well as ABC and CNN, and the BBC. His book: I’m Still Here: A Breakthrough Approach to Understanding Someone Living with Alzheimer’s Edward was brought up in Lothian/ Borders and now lives in East Kilbride where he (Penguin/Avery 2009) will be published in paperback in the UK by Little Brown/Piatkus has been active in local community and political affairs. He had a in early 2010. varied career, and was diagnosed with dementia around 2002. He has an interest in communication, including British Sign Language. He has been a lifelong painter and is an active model boat and ship maker. He is also Chair of the Scottish Dementia Working Group.

th Programme 4 DEMENTIA sponsor UK C ONGRESS 4 Harrogate, November 3-5, 2009 3rd November programme, exhibition and sponsorship

Welcomed and supported by the National Dementia Strategy implementation team, Department of Health, England Essential reading for

16.45 - 18.15 Conference Registration all those working 18.15 - 18.20 Welcome and introduction with people with Dr Richard Hawkins, Editor-in-Chief of The Journal of Dementia Care and Director of dementia Hawker Events

18.20 - 19.30 Plenary Session Debate The motion: People in the terminal stages of dementia are wasting their families’ lives and the resources of the NHS Proposer: Baroness Mary Warnock , Crossbench Peer, House of Lords. Opposer: Dr James Warner , Consultant and Honorary Senior Lecturer in Older Adults Psychiatry, St Charles Hospital London Chair: Professor Murna Downs , Chair in Dementia Studies and Head, Bradford Dementia Group, University of Bradford. We warmly welcome your contributions to this debate.

19.30 Congress drinks reception – all welcome. SUBSCRIBE BEFORE CONGRESS Sponsored by TO RECEIVE A £15 DISCOUNT The Journal of Dementia Care is published six times a year. The special offer subscription rates are as follows: EXHIBITION OPPORTUNITIES Institutional subscription: • Payment by Cheque/Credit Card £81 £66 There will be an exhibition offering unique opportunities to Personal subscription all those wishing to showcase the services and supplies they • Payment by Cheque/Credit Card £65 £50 provide to the largest annual dementia-focused audience in No risk-money back subscription the UK. All those interested in exhibiting should contact the If after subscribing, and receiving your first issue, you Journal of Dementia Care’s advertisement manager Caroline decide that The Journal of Dementia Care isn’t right for you, we will refund your Bowern: [email protected] or tel: 020 7720 subscription in full. 2108 ext 203 for further details. Offer ends October 30th, 2009. SPONSORSHIP OPPORTUNITIES To subscribe, call 020 7720 2108 ext. 211 or email We are delighted to announce that the main sponsor for the [email protected]. UK Dementia Congress will again be Barchester Healthcare. Please quote ‘JDC Congress offer’ There are lots of other opportunities for organisations interested in sponsoring many aspects of the Congress. All those interested in sponsorship or making innovative ‘Promoting excellence in sponsorship proposals should contact Caroline Bowern at caroline@hawker publications.com or tel: 020 7720 2108 ext dementia care’ 203.

th Programme sponsor 4 DEMENTIA UK C ONGRESS www.ukdementiacongress.co.uk 5 4th November programme

Earlybird Sessions 8.30am - 9.30am • Group music therapy: An interactive workshop – Sarah Verney Caird, Kate Rowson, Guideposts Trust • Creativity and innovation in training in dementia care – workshop chaired by Claire Surr, University of Bradford • Parent fixation and other distressing challenges in dementia care – Graham Stokes, South Staffs PCT/Bupa Care Homes and Hannah Osborne, CMHT Oldham • Short presentation sessions: Training and staff development in care homes; the Mental Capacity Act 2005; Improving care at home. Further details at: www.ukdementiacongress.co.uk

8.00 Conference registration 10.00 - 11.20 Plenary Session: Chair – Neil Hunt, Chief Executive, Alzheimer’s Society Implementing the National Dementia Strategy – achievements and challenges Professor Sube Banerjee, Senior Professional Advisor, Department of Health Presentations by members of the Alzheimer Society’s Living with Dementia programme Dr Daphne Wallace, Ken Clasper and Trevor Jarvis – and carers from Uniting Carers for dementia 11.20 - 11.50 Refreshments and exhibition viewing

11.50 - 13.00 PARALLEL SESSIONS

Creative dementia Sponsored by Care homes National Dementia Strategy care Implementing Objective 6 of the National Remembering Casablanca – Feelings-based care: real evidence of improved Dementia Strategy: Improved community rocking with Elvis: using quality of life for residents and staff in care personal support services. computers to support homes Chair: Claire Goodchild , National Dementia Strategy reminiscence and communication. Sheena Wyllie, Barchester Healthcare, Val Gains, Programme Manager (Implementation Support), Dr Arlene Astell, University of St. Andrews and manager, Threshfield Court Care Centre, Skipton and Maria Parsons, Sanctuary Care Department of Health. Libraries in care homes (a Pictures to Share/MHA Helen Lewis, manager, Adlington Manor Care Home, Discussion and presentations including: project). Steve Milton, Innovations in Dementia Macclesfield (Barchester Healthcare) Home Treatment Service for people with Chair: Dr Amanda Thompsell, Care Homes Support Team, Living well with music therapy. Ann O’Keeffe, dementia: Evaluation of efficacy and outcomes London Borough of Camden and Harriet Powell, Southwark, Lewisham and Lambeth PCT Alison Culverwell, Kent & Medway NHS Partnership Nordoff-Robbins Music Therapy UK Try to remember: a dementia poetry project in Trust; Alisoun Milne, University of Kent. rural Gloucestershire. Karen Hayes, writer in residence, Dr Simon Opher, GP, May Lane Surgery, A good life with dementia Dursley and Viv Jones, GL11 Community Project Discussion with members of the Alzheimer’s Society Chair: Kate Allan, Dementia Positive Living with Dementia group, including presentations: Ethics

Deeper into dementia: “There is something The ethics of dementia: a framework and Primary care deeper here and you don’t understand it”. Berni recommendations from the Nuffield Council on Promoting earlier recognition of dementia in Blackledge, Alzheimer’s Society, Birmingham and John Bioethics. Professor Tony Hope, Chair of the general practice: assessing learning needs and Sullivan-Blakeney, Birmingham City Council Nuffield Council on Bioethics Working Party on delivering ‘educational prescriptions’. Steve Iliffe, Dementia: Ethical Issues, and Professor of Medical EVIDEM, University College London ThinkTank: a new way of involving people with Ethics, University of Oxford. (Presentation and Sensible use of tiers will lessen the flow of dementia. Nada Savitch and members of the group discussion.) tears... Professor David Jolley, PSSRU Manchester Innovations in Dementia ThinkTank University Chair: Dr James Warner, St Charles Hospital, London “To see oursels as ithers see us”: a survey of Chairs: Dr Daphne Wallace, Alzheimer’s Society and Nada GPs on services for dementia. Dr Tom Russ, Savitch, Innovations in Dementia Royal Edinburgh Hospital Chair: Professor Jill Manthorpe, Kings College London

13.00 - 14.10 Lunch, poster and exhibition viewing

Lunchtime Sessions 13.20pm - 14.00pm • Film-making with people with dementia • Poetry reading – John Killick and Karen Hayes • Food and mealtimes: improving nutrition and well-being – Rachel Crockett and Vicki Shaw, Warwickshire County Council; Lynda Ellis, Barchester Healthcare and Val Levens, Kent and Medway NHS & Social Care Trust • Launch of ALOIS, an online study-based register of research from the Cochrane group • DVD resources • Supporting the dementia care workforce: introducing two new online resources from the Social Care Institute for Excellence • Poetry reading – John Killick, Karen Hayes, Susanna Howard Further details at: www.ukdementiacongress.co.uk

th This programme is subject to change. Please visit www.ukdementiacongress.co.uk for updates. Programme 4 DEMENTIA The final version of the programme will be given to you when sponsor UK C ONGRESS you arrive at the Congress. 6 Harrogate, November 3-5, 2009 4th November programme

14.10 - 15.05 Plenary Session: The Tom Kitwood Memorial Address John Zeisel PhD, President, Hearthstone Alzheimer Foundation and Hearthstone Alzheimer Care; author of I’m still here: A breakthrough approach to understanding someone living with Alzheimer’s. Chair: John Killick 15.10 - 16.20 PARALLEL SESSIONS Activity and wellbeing The experience of dementia End-of-life care The Enriched Opportunities Sponsored by “I don’t do like I used to do”: the experience of Assessment of the palliative care needs of Programme for living with moderate to severe dementia in resi - patients with advanced dementia in Haringey. people with dementia living in dential care. Linda Clare PhD, Professor of Clinical Dr Liz Sampson, Barnet Enfield & Haringey extra care housing Psychology and Neuropsychology, Bangor University MHT/Marie Curie Palliative Care, Dr Uttara Mandal, Symposium chaired by Professor Dawn Brooker, A role for research in ensuring a life well lived Barnet Enfield & Haringey MHT. University of Worcester. Overview of the with dementia. Professor Murna Downs, Chair in Minding the gap: users’ and providers’ views of intervention and research findings: Dawn Brooker. Dementia Studies and Head of Bradford Dementia end-of-life care for people with dementia in care The intervention: Dawn Brooker & Guy Page Group, Bradford University homes Claire Goodman, Natasha Baron and Ina (ExtraCare Charitable Trust). The role of the staff Chair: Professor Bob Woods, University of Wales, Bangor Machen, Centre for Research in Primary and training and development: Hazel May (University of Community Care, University of Hertfordshire . Bradford) and Guy Page. Combating stigma about Chair: Professor David Jolley, University of Manchester dementia: Guy Page & Jim O’Hagen (ExtraCare Younger people with dementia Charitable Trust resident). Setting up a young-onset dementia service. James Challenges in care Warner and Sean Mooney, Central and North West Challenging behaviour – or a distressed reaction? Learning from family carers London NHS Foundation Trust, St Charles Hospital Anne Shippey and Jason Corrigan, Four Seasons HC The Side by Side support service What works in challenging behaviour? What care The power of speaking from experience: Jayne French and Suna Tilley, Alzheimer’s Society, staff think is most helpful. Lorna Mackenzie, involving carers in training Joy Watkins and Julia Leicestershire and Rutland branch Terri Smith, Newcastle Challenging Behaviour Team Burton-Jones, Uniting Carers for dementia Autonomy, confidence and empowerment: A psychological model of parent fixation: The Listening to carers’ voices Lucy Whitman, editor, implementing the ACE philosophy role of personality and attachment style Hannah Telling Tales About Dementia and Joy Watkins, for Vivienne Davies-Quarrell, Kinmel Health Care Osborne, Clinical Psychologist, Oldham CMHT. Chair: dementia. Both workshops co-presented by family carers Chair: Professor John Keady, University of Manchester Graham Stokes, South Staffs NHS Trust/Bupa Care Homes Chair: Barbara Stephens, for dementia 16.20 - 16.50 Refreshments and exhibition viewing 16.50 - 18.00 PARALLEL SESSIONS Communication and spirituality Main hall - Panel discussion Acute care settings Communication, creativity and counselling: What does the future hold for dementia care? Alzheimer’s Society research project: the quality Giving voice to the spiritual Plenary debate and discussion with: of dementia care provided in hospitals on a John Killick, poet, writer and broadcaster, Kate Allan, Dawn Brooker, University of Worcester general ward. Louise Lakey, Alzheimer’s Society freelance trainer and consultant, and Danuta Jackie Pool, Jackie Pool Associates Developing educational approaches for Liaison Lipinska, counsellor and trainer, for dementia. The David Sheard, Dementia Care Matters Old Age Psychiatry teams: initial findings of a focus of this session will be on the needs of people Graham Stokes, Bupa Care Homes qualitative study. Dr Andrew Teodorczuk, in the later stages of dementia, their family carers and John Zeisel, Hearthstone Foundation, USA Northumbria Healthcare Trust care home staff. Dr Daphne Wallace, Alzheimer’s Society Providing physical health care in a dementia Co-chair: Agnes Houston, Scottish Dementia Working Group setting. Lesley Jones and Gillian Drummond, Training Sponsored by Greater Manchester West Mental Health NHS Trust Involving people with dementia in Improving practice by teaching Chair Jane Buswell, University Hospitals Bristol and learning Penny Hibberd, shaping services Admiral Nurse/Senior Lecturer Early stage services User involvement in Salford: taking forward the and Linda Gorham, Canterbury Christ Church The Dementia Adviser Service Helen Wilson and world-class commissioning agenda in dementia University, DSDC South East Tina Savery, Alzheimer’s Society, Coventry Ann Louttit, Salford PCT/Salford City Council and Understanding dementia: an innovative education Evaluating a dementia support worker service: John Keady, University of Manchester course for health and social care professionals efficacy, effectiveness, impact Suzanne Hardy, Working with the Scottish Government to design Dr Jules Mason and Marielle Kay, Berkshire Staffordshire University. an information audit tool Healthcare NHS Foundation Trust Involving those who matter: working together to Martin Sewell, Scottish Dementia Working Group Relationship-based care for people with dementia improve the quality of memory services From ‘Out of the shadows’ to ‘Listening well’ in care homes: values and visions. Christine Brown Emily Doncaster and Jean Tottie, Royal College of – researching the views and experiences of Wilson, John Keady and Caroline Swarbrick, Psychiatrists’ Centre for Quality Improvement people with dementia in England and Northern University of Manchester Think Again: a group for people recently Ireland. Toby Williamson, Mental Health Working with distressed relatives – training for diagnosed with dementia and their carers Foundation staff. David Symmonds and Margaret Milburn, Rose-Anne O’Hare and Oonagh Wigley, Avon and Chairs: Peter Ashley and Clive Evers, Alzheimer’s Society Northumberland, Tyne and Wear NHS Trust Wiltshire Mental Health Partnership NHS Trust Chair: Professor Murna Downs, University of Bradford Chair: Lesley Carter, London Development Centre

18.00 Congress Drinks Reception – all welcome. Sponsored by Four Seasons Health Care 19.00 Congress Networking Buffet, The Barcélo Majestic Hotel. Sponsored by Barchester Healthcare

th Programme sponsor 4 DEMENTIA UK C ONGRESS www.ukdementiacongress.co.uk 7 5th November programme

7.30 Conference registration

Early bird (8.00 - 9.00) sessions • Circle dancing – Kath Kershaw and Cynthia Heymanson, independent trainers • Reflective learning: A workshop for managers – Emma Hewat, for dementia, and Fiona Fowler, Dementia Works Limited • Design for dementia: current thinking – John Zeisel, Hearthstone Alzheimer Care, USA • Nurturing: Emotions at work in dementia care – David Sheard and Peter Priednieks, Dementia Care Matters • Safeguarding vulnerable adults – Lynne Phair, DOH and Hazel Heath, independent nurse consultant • Short presentations: People with dementia in research Further details at:www.ukdementiacongress.co.uk

9.20 - 10.50 Plenary Session. Chair - Dr Nori Graham, Alzheimer’s Disease International Advances in understanding the mechanisms of Alzheimer’s disease Professor Simon Lovestone, Professor of Old Age Psychiatry at the Institute of Psychiatry, King’s College London and Director of the NIHR Biomedical Research Centre for Mental Health at the South London and Maudsley NHS Trust and the Institute of Psychiatry. Keynote address: PHIL HOPE MP, MINISTER OF STATE FOR CARE SERVICES

10.50 - 11.20 Refreshments and exhibition viewing

11.20 - 12.30 PARALLEL SESSIONS Activity and creativity Prevention and treatment of National Dementia Strategy A breath of fresh air once a week – too much to dementia ask? Sally Knocker, NAPA, the National Association Session supported by the Faculty of Old Age Implementing Objective 11 of the National for Providers of Activities for Older People Psychiatry, Royal College of Psychiatrists Dementia Strategy: Living well with dementia in The Grand Hotel: interactive theatre in a care care homes. Chair: Deborah Sturdy , Nurse Adviser home. Vikki Moorhouse, Central & Cecil Housing What do we know about prevention of dementia? (Older People), Department of Health. Care Support and Chris Gage, Ladder to the Moon Dr Nitin Purandare, Senior Lecturer/Honorary Discussion and presentations including: Seeing the person: the experiences of care staff Consultant in Old Age Psychiatry, University of delivering reminiscence sessions to individuals Manchester How the Care Quality Commission will help care with dementia. A qualitative research study. Issues in treatment and medical management homes to achieve improvements in line with the Susan Pullan, University of Leicester of dementia National Dementia Strategy Every picture tells a story: creative uses for Dr Tim Branton, Consultant Old Age Psychiatrist, Joan Palmer, West Midlands Change Manager, Care photographs and the memories they can prompt Leeds PFT Quality Commission Julie Heathcote, independent trainer and Helen Jalal, Chair: Dr Dave Anderson, Royal College of Psychatirists Oaklands (Barchester Healthcare) Improving quality of life Chair: Richard Coaten, dance therapist Design for dementia Improving dignity and effectiveness in continence management. Elizabeth Gallacher and Black and minority ethnic Fiona Linnington, Southerndown Care Home communities Extra care housing and people with dementia: (Barchester Healthcare) results of a review of the research evidence Increasing awareness of sight loss issues in the Rachael Dutton, Housing 21/Dementia Voice and Making connections, not assumptions: dementia field – lessons from research Sue Garwood, Housing and Dementia Research Ruth Bartlett, Bradford Dementia Group outcomes from engaging with south Asian Consortium elders to increase access to services. Polly Kaiser, Exploring behaviour that challenges in dementia: developing a model for practice within Abdul Shakoor and John Newton, Pennine Care Living with dementia in extra care: design to NHS Foundation Trust a NHS inpatient assessment ward. Lesley Jones reality and Jean Kay, Greater Manchester West MHF NHS Access to dementia services for BME Jenny Buterchi, PRP Architects and Judith communities: exploring the equality impact Trust Hawkshaw, Suffolk Social Care Services Safeguarding vulnerable adults: your legal duties assessment of NDS, focusing on work with Sponsored by under the vetting and barring scheme BME communities Chair: David Williams, Gona Saed, National Dementia Advocacy Network Lynne Phair, Project Officer, Department of Health Housing 21 (DAN) Chair: Lynne Phair Chair: Kritika Samsi, Kings College London

12.30 - 13.40 Lunch, exhibition and poster viewing

Lunchtime Sessions , 12.50pm-13.30pm • JEREMY WRIGHT MP - Report of the All-Party Parliamentary Group Inquiry on dementia care training • Person-centred technology for people with dementia – Gail Mountain and Claire Craig, Sheffield and Sheffield Hallam Universities • Developing a new toolkit for effective communication involving people living with dementia – Chris Manthorp, EPIC Trust, Dr Tony Young, Newcastle University, Dr David Howells, Cardiff and Vale NHS Trust • Planning and delivery: the story of a poetry project in Cambridgeshire – John Killick, poet and author, Dementia Positive • Short presentations: Early stage support and information Further details at: www.ukdementiacongress.co.uk

th This programme is subject to change. Please visit www.ukdementiacongress.co.uk for updates. Programme 4 DEMENTIA The final version of the programme will be given to you sponsor UK C ONGRESS when you arrive at the Congress. 8 Harrogate, November 3-5, 2009 5th November programme

13.40 - 14.50 PARALLEL SESSIONS Life story work Leading and supporting staff Attending to distress Making a difference: the importance of life story work and the development of a multi-media Bringing a vision to life: the Dementia Care Psychotherapy with people with dementia – toolkit to promote the use of life story work Leadership Programme helpful at all levels of cognitive impairment Suzanne Wightman, South West Yorkshire Mental Buz Loveday, Dementia Trainers and Sue Harrison, Ian James and Karen Robinson, Newcastle Health Trust Quantum Care Challenging Behaviour Service, Newcastle Hospital Bringing it to life: making life story work a and Newcastle University reality. Rachel Thompson, Camden and Islington Promoting well-being for the dementia care Palliative care in advanced dementia: responding NHS Trust and Alison Coignard, Admiral Nurse workforce to mental pain and distress. Dr Adrian Treloar, Life story work in groups. Paul Batson, Avon & Jackie Pool, Jackie Pool Associates Ltd consultant and senior lecturer in old age psychiatry, Wiltshire Mental Health Partnership NHS Trust Oxleas NHS Foundation Trust Life story work with south Asian elders Chair: David Sheard, Dementia Care Matters Polly Kaiser, Linda Green and Atifa Liaqat, Chair: Jenny La Fontaine, Association of Dementia Studies, Pennine Care NHS Foundation Trust University of Worcester Chair: Polly Kaiser, Pennine Care NHS Trust This session starts early at 13.30 Design for dementia Quality of dementia care Designing for Dementia Care: a new 24-bed Couples and families facility for Friends of the Elderly in Malvern A dementia audit tool for care homes William McMorran, McMorran and Gatehouse Jill Conroy, Guideposts Trust and Alison Robertson, Differences in awareness – a major threat to Architects Ltd Sanctuary Care relationship-centred care? A new lifestyle concept for older people: Belong Converting research through learning to Joan Woods and Bob Woods, DSDC Wales, Bangor Wigan measurable change in care homes University Damian Utton, Pozzoni LLP Architects and Tracy Paul Smith, European Care Group Paine, CLS Care Services Our journey with Pearl (Positively Enriching “To tell you the truth…”: Young onset dementia The development of Glyn Menai, a 32-bedroom And enhancing Residents’ Lives) and the co-construction of family biographies dementia care unit at Bangor, North Wales Lynda Hodgkinson, care home manager, Four Pamela Roach and Penny Bee, University of Andrew Cross, DWA Architects Ltd Seasons Health Care Manchester Living well with dementia at Howbury Lodge Chair: Steve Reynolds, Sponsored by Day Centre. Mark Wilson and Sponsored by Chair: Jenny Henderson, Alzheimer Scotland MHA Care Group Shirley Bradley, Friends of the Elderly Chair: David Francis, Care Quality Commission/Department of Health

14.55-15.40 Closing plenary session. Chair: Professor David Jolley, PSSRU, University of Manchester, and ‘for dementia’ John Suchet, author and broadcaster Agnes Houston and Edward McLaughlin of the Scottish Dementia Working Group

WITH THANKS TO …

The 4th UK Dementia Congress has been planned in consultation with a group of advisers including: Clive Evers, Director of Information and Education, Alzheimer’s Society; Professor Jane Gilliard, Care Services Improvement Partnership, Department of Health; Dr Nori Graham, Honorary Vice President, Alzheimer’s Disease International; Christopher Manthorp, Director for Older People’s Services, Circle Anglia, Jill Manthorpe, Professor of Social Work, King’s College London; Martin Orrell, Professor of Ageing and Mental Health, University College London; Lynne Phair, Consultant Nurse, West Sussex PCT; Jude Sweeting, Development Officer Dementia, Westminster Adult Services/Primary Care Trust; Rachel Thompson, Lead Practice Development Admiral Nurse, for dementia; Roger Bullock, Director, Kingshill Research Centre, Swindon; Maria Parsons, lead dementia adviser, Sanctuary Care; Jennifer Wenborn, Clinical Research Fellow in Occupational Therapy, University College London.

COVER IMAGE

Artwork by people with dementia The cover image used in this brochure is based on art work undertaken by a group of people with dementia at Fountainsway Hospital, Salisbury, with Karen Hayes and Richard Aylwin. More images of creative art work from individuals and groups of people with dementia can be found in the 2010 Creativity in Dementia Care Calendar , produced by The Journal of Dementia Care and available from Books Department, Hawker Publications, Culvert House, Culvert Road, London SW11 5DH, fax 020 7498 3023, email [email protected].

th 5 DEMENTIA UK DEMENTIA CONGRESS 2010 C ONGRESS 9th - 11th November UK Bournemouth International Centre, Bournemouth

th Programme sponsor 4 DEMENTIA UK C ONGRESS www.ukdementiacongress.co.uk 9 Hawker Books And Still The Music Plays In 22 compelling stories, clinical psychologist Graham Stokes draws on his memories of people with dementia he has met to bring us all a greater understanding of the condition and why some behave in the way they do. The central theme is that everyone with dementia is unique, with a distinctive personality and experiences, and it is only by thinking deeply about each person individually – almost as a detective would – that we can respond to their unique needs and give the best possible care. The book is designed for all – professional and family carers alike – who want to know more about dementia. It is easy to read, impossible to put down, full of knowledge and insight and deeply moving. By Graham Stokes, £9.99 + £1.50 p&p, ISBN 978 1874790 884

Dementia Diary This collection from renowned author John Killick invites us into the lives of people with dementia. Through the poems and stories he opens our eyes, ears, hearts and minds so that we see, hear and understand so much more about dementia and individuals, their joys, humour and fears. For those who are new to working with people with dementia, this book will illuminate their inner world, helping staff and families begin to understand words and actions. Those who are more experienced will instantly recognise the truths and significance of the poems and stories. Paperback, 56pp, ISBN 978 1 8747 90 877, £9.99 + £1.50 p&p each 2nd Edition: You are Words Every word in this book has been spoken by a person with dementia. People with dementia are often ignored and dismissed because they can no longer com - municate in the ordered, conventional way we are all used to. John Killick has given them time to talk, listened with care, then distilled and recorded their words in a way that compels our attention. Poetry is ideally suited to this process because its natural language is metaphor, and people with dementia very often speak in metaphorical form. The book will be of particular interest to those with a professional or personal interest in dementia, as well as all who enjoy poetry. Paperback, 78pp, ISBN 978 1 8747 90 90 7, £7.50 + £1.00 p&p each. ALSO: Dementia Poems CD, £9.99 + £1.00 p&p Designing Homes for People with Dementia Good design helps to make the environment more understandable, resulting in huge benefits for everyone. The 25 case studies illustrated in this book demonstrate the principles of good design for people with dementia. The examples are drawn from nine countries across Northern Europe, North America and Australia. This book is an invaluable resource for anyone committed to improving the built environment for people with dementia. By Damian Utton BA (Hons) DipArch RI BA, £55 + £1.70 p&p, ISBN 978 1874790 28 0

• Dementia Care Mapping - Dementia: Walking not Wandering Experiences and insights Fresh approaches to understanding and practice. This book addresses this important issue for those working with into practice, Edited by people with dementia in care homes, hospitals, day care centres and the community. Both theoretical understand - Dawn Brooker, Paul ing and practical guidance are offered. Edwards and Sue Benson Edited by Mary Marshall and Kate Allan, £13.50 + £1.50 p&p, ISBN 1 874 790 68 X £9.99 + £1.00 p&p, ISBN 1 874 790 75 2 Making a Difference An evidence-based group programme to offer cognitive stimulation therapy (CST) to people with dementia. This manual • Improving Dementia is for people who want to make a difference to the quality of life of the people with dementia they are working with. Care: A Resource for Training and Professional By Aimee Spector, Lene Thorgrimsen, Bob Woods and Martin Orrell, £13.50 + £1.50 p&p, ISBN 1 874 790 78 7 Development Buz Loveday, Tom Kitwood and Brenda Bowe £59.99 + £3.35 p&p, ISBN Other titles from Hawker include: 1 874 790 38 8 • How to be a Great Care Assistant – Your guide to completing the Skills for Care common induction standards and much more. Edited by

Dr Richard Hawkins and Adrian Ashurst; 1-4 copies: £14.50 + £2.00 p&p each, 5-9 copies: £13.50 + 1.50 p&p each 10+ copies: £13.50 • Care to Communicate + free p&p, ISBN 1 874 790 79 5 Jennie Powell • Handbook for Care Assistants: A Practical Guide to Working with Older People, Sixth Edition – Edited by Lynne Phair and Sue Benson £16.95 + £1.50 p&p, ISBN £9.99 + £1.00 p&p ISBN 1 874 790 64 7 1 874 790 48 5 • Dementia Topics for the Millennium and Beyond, Edited by Sue Benson £9.99 + £1.00 p&p ISBN 1 874 790 64 7 • Care Homes and Dementia – Edited by Sue Benson £7.95 + £1.00 p&p ISBN 1 874790 57 4 • Person-Centred Care • Design for Dementia – Edited by Stephen Judd, Mary Marshall and Peter Phippen £49.50 + £1.70 p&p ISBN 1 874 790 35 3 Edited by Sue Benson • The New Culture of Dementia Care – Edited by Tom Kitwood and Sue Benson £17.50 + £1.00 p&p ISBN 1 874 790 17 5 £6.99 + £1.00 p&p, ISBN 1 874 790 54 X • The ASTRID Guide – Edited by Professor Mary Marshall £9.99 + £1.00 p&p ISBN 1 874 790 52 3 • Openings – Edited by John Killick and Carl Cordonnier £9.99 + £1.00 p&p ISBN 1 874 790 49 3 • Safe at Home, second evaluation of the Safe at Home project. £9.00 + £1 p&p. ISBN 1 874 790 77 9 • Food, Glorious Food, Edited by Professor Mary • Caring for Continence: A care assistant’s guide by Christine Norton and Mandy Fader £4.95 + £1.00 p&p ISBN 1 874790 11 6 Marshall • You Can Do It. Exercises for older people – Margaret Ruddlesden £14.95 + £1.00 p&p ISBN 1 874790 20 5 £25.00 + £3.00 p&p • Health care needs of a multi-racial society – Perminder and Gurdev Bal £5.95 + £1.00 p&p ISBN 1 874790 23 X ISBN 1 874 790 71 X

Title Quantity Cost incl p&p I wish to pay by MasterCard/Visa/Maestro: Card number: ______Expiry date: ______Start date/Issue number (if on card): ______Last 3 numbers on signature strip: ______Name on card: ______Billing address: ______Postcode: ______I enclose a cheque for £:______(made payable to Hawker Publications Ltd) Telephone: ______Please send to: Hawker Publications, Culvert House, Culvert Road, London SW11 5DH Congress supporters

Age Concern and Help the Aged Department of Health National Dementia Strategy The four national Age Concerns in the UK have joined together Tel: 020 7972 4606 with Help the Aged to form new national charities dedicated to Email: [email protected] or [email protected] improving the lives of older people. Tel: 020 765 7800 / 020 7278 1114 for dementia www.ageconcernengland.org.uk / www.helptheaged.org.uk for dementia is a national charity committed to improving the quality of life for all people affected by dementia, through Alzheimer Scotland providing Admiral Nurses, the national helpline Admiral Alzheimer Scotland provides specialist care and support for Nursing DIRECT (0845 257 9406, [email protected]), people with dementia and carers; campaigns to influence public high quality affordable training, and supporting the national policy and ensure greater priority is given to dementia care by network Uniting Carers for dementia. health and social services. Tel: 020 7874 7210 Tel: 0808 808 3000 www.fordementia.org.uk Website: www.alzscot.org Four Seasons Health Care Alzheimer’s Society Four Seasons Health Care are one of the leading independent Alzheimer’s Society is the UK’s leading care and research providers of care for older people in the UK. Launched in charity’s for people with dementia and their families and carers. January 2008, their pioneering PEARL programme is an award- Dementia affects over 700,000 people in the UK alone. winning specialised dementia care service. Four Seasons Health Alzheimer’s Society has over 25,000 members and works Care are proud to support the UK Dementia Congress. through a network of over 230 branches. It provides Tel: 01625 417 800 information and support for people with any form of dementia www.fshc.co.uk and their carers through publications, helplines, website and local networks. It advises professionals, runs quality care services Housing 21 Dementia Voice and campaigns for improved health and social care and greater Housing 21 Dementia Voice is the only housing association understanding of dementia. The Society funds an innovative sector dementia centre of excellence. Benefiting from being programme of biomedical and social research in the areas of part of Housing 21, one of the largest national providers of cause, cure and care. care, support and housing services for older people, our purpose Tel: 020 7423 3500 is to develop and manage dementia services alongside specialist alzheimers.org.uk research, training and advice. Tel: 0370 192 4000 Barchester Healthcare www.housing21.co.uk Barchester Healthcare is one of the UK’s most respected care home companies, providing award winning care and services to Jackie Pool Associates thousands of residents throughout the UK, and with a particular An organisation specialising in leading the way for dementia care interest in dementia. Today, the Barchester group cares for over with consultancy, training and care systems for organisations and 10,000 people at more than 200 different locations. carers who are committed to developing special skills for Tel: 020 7352 2224 working with people with dementia. www.barchester.com Tel: 01489 892933 www.jpa-dementia.co.uk Bupa Bupa is an international health and care company with around NAPA eight million customers in 190 countries. It does not have any NAPA is a membership organisation which provides advice, shareholders and, as a result, can reinvest all of its profits into information and support to activity providers and care the business and focus on its customers. With 301 care homes professionals in a range of settings for older people. Bupa is the largest owner/operator of care homes for older Tel: 0207 078 9375 people in the UK. 27 per cent of beds are registered for www.napa-activities.co.uk specialist dementia care. Tel: 0845 600 4622 Royal College of Psychiatrists www.bupacarehomes.co.uk The Royal College of Psychiatrists is committed to improving the understanding of psychiatry and mental health. The Faculty Bradford Dementia Group of Old Age Psychiatry deals with mental health issues and Part of the School of Health at the University of Bradford, services for older people. offering post-graduate and under-graduate programmes in www.rcpsych.ac.uk/college/ dementia studies. Aims to improve quality of life for people Tel: 020 7235 2351 ext 299 with dementia and their families through research, education, short courses and consultancy. Trent DSDC Tel: 01274 235726 Trent Dementia Services Development Centre is a not-for-profit www.bradford.ac.uk organisation working to help the statutory, voluntary and independent sectors to improve the care they provide for people Dementia Care Matters with dementia. They operate primarily (but not exclusively) in Dementia Care Matters specialises in leadership in person the . They also manage the AT Dementia website centred dementia care, qualitative evaluations of care services, www.atdementia.org.uk providing information on assistive developing person centred staff teams, looking at strategies on technologies for people with dementia. emotional labour and providing University accredited Tel: 0116 257 5017 programmes leading towards a Diploma, BSc or MSc in person www.trentdsdc.org.uk centred dementia care. Tel: 01273 242335 www.dementiacarematters.com

th Programme sponsor 4 DEMENTIA UK C ONGRESS www.ukdementiacongress.co.uk 11 Information

VENUE BY CAR

Harrogate International Centre’s generous and versatile If travelling to the venue by car, why not try car conference and exhibition space makes it the second sharing? Log on to www.harrogatecarshare.com, register largest venue outside London. your one-off journey, or a series of journeys, then click Located in the spa town of Harrogate there are great to search for a match – this is a free service. hotels, fantastic restaurants, bars and shops within walking distance of Harrogate International Centre. DIRECTIONS

TRAVEL LINKS • From London: M1, then A1(M) - exit Wetherby (A661 - nine miles from Harrogate) Good transport links by road, rail and sea make • From the North: A1 - exit Wetherby or travelling to Harrogate from all over the UK and Knaresborough (Knaresborough exit is 8 miles from abroad easy. Harrogate) • From the East: M621 - A1(M) - exit Wetherby (A661) BY AIR • From the West: M56 - M62 - A1 (M) - exit Wetherby (A661) Leeds/Bradford International Airport, tel: + 44 (0)113 Visit www.theaa.com to get travel directions free of 250 9696, www.lbia.co.uk, 20 minutes drive from charge. Simply type in your postcode or location of the Harrogate. Daily scheduled flights, worldwide start of your journey and the postcode of the connections and direct flights from the UK and destination, HG1 5LA. Europe. Bus2Jet is a new bus service between Harrogate and Leeds Bradford Airport: PARKING INFORMATION www.bus2jet.com. There are 450 car parking spaces at the Harrogate Manchester Airport, tel: + 44 (0) 161 489 3000, International Centre. www.manairport.co.uk, 90 minutes drive from The charges are as follows; Up to 3 hours: £3.50; Up Harrogate, 24-hour direct train service to and from to 6 hours: £5.50; Up to 12 hours: £7.50; Up to 24 Leeds station. Internal, European and Worldwide hours: £10.00. Pay and Display parking at all times (free flights to a wide range of destinations. during evening public entertainment events at the HIC).

BY TRAIN SEA

You can get to Harrogate by train via Leeds or York. P&O Ferries, tel: 08716 646464, www.poferries.com, Each has regular services to Harrogate (hourly from from Rotterdam to Hull and Zeebrugge to Hull. Hull is York, half hourly from Leeds). Tel: National Rail 60 miles from Harrogate. Enquiries on 08457 48 49 50 or to buy tickets online visit www.qjump.co.uk. THE CONGRESS NETWORKING BUFFET BY BUS /C OACH The Congress Networking Buffet will be held on For details of public transport in the Harrogate District Wednesday 4th November at The Barcelo Majestic visit www.harrogateanddistrict.co.uk. For details of Hotel. Tickets cost £27 + VAT amd can be booked National Express coaches visit using the booking form on pages 15 - 16. www.nationalexpress.co.uk.

th Programme 4 DEMENTIA sponsor UK C ONGRESS 12 Harrogate, November 3-5, 2009 Accommodation form  www.ukdementiacongress.co.uk 13 Accommodation form 

14 Harrogate, November 3-5, 2009 UK Dementia Congress Booking Form

To guarantee your place at the conference, please supply all th the information requested 4 DEMENTIA • Please supply delegate details – information will be sent to the first named person. C ONGRESS • Please give us the appropriate payment details – UK you must fill in one of the four payment options to secure your place. • Please supply full contact details and the address of the organisation or department paying for your conference place. Late bookings: If you are booking within 14 days of the conference, full payment or a purchase order must be enclosed with your booking. We are unable to accept provisional bookings DELEGATE DETAILS

Please use BLOCK CAPITALS. Information will be sent to the person whose name and address is given here:

Name: ______Position: ______Company/Organisation: ______Address: ______Postcode: ______Tel: ______Fax: ______Email: ______

Please list all delegates and indicate which days they will attend and if they will attend the Conference Networking Buffet

3 NOV 4 NOV 5 NOV BUFFET from 4.45pm (4 Nov) No additional fee Name ______Position ______Email address ______ To receive further information from Hawker Events by email, please tick here  Name ______Position ______Email address ______ To receive further information from Hawker Events by email, please tick here  Name ______Position ______Email address ______ To receive further information from Hawker Events by email, please tick here  Form continues overleaf... Send this form now to: Helena Stroud, Hawker Publications, Culvert House, Culvert Road, London SW11 5DH, fax: 020 7498 3023 or email: [email protected] CLOSING DATE FOR BOOKINGS: Wednesday 30th October, 2009

 LEGAL NOTICES (DISCLAIMER AND PRIVACY STATEMENT )

All best endeavours will be made to present the programme as printed. However, the Congress organisers reserve the right to alter or cancel, without prior notice, any of the arrangements, timetables or plans relating directly or indirectly to the Congress or exhibition. The Congress organisers are not liable for any loss or inconvenience caused as a result of such alterations. Participants are advised to take out their own travel insurance and to extend their personal policy to cover personal possessions: the congress does not cover individuals against cancellations of bookings or theft of belongings. In the event that the Congress is cancelled by the organisers, or cannot take place for any reason outside the control of the organisers, the registration fee shall be refunded in full. The liability of the organisers shall be limited to that refund and organisers shall not be liable for any other loss, cost or expense, howsoever caused, incurred or arising. Cancellations received in writing seven days before the event will be subject to a £25 administration charge. No refunds can be made or invoices cancelled less than seven days before the event. The organisers will hold and process your personal details on their database. This information is necessary for the legitimate management of this Congress. We may also use these details to provide you with information of other conferences or events. Your contact details may be made available to selected third parties that may be of interest to you. Please indicate at the bottom of this registration form if you do not want your details passed on. Please advise us should any of your details change. You may of course remove your details from our database at the end of the meeting by advising us in writing, at any time. Please do not pass my details on to any selected third parties:  www.ukdementiacongress.co.uk 15 UK Dementia Congress Booking Form

Early bird discount (only available if booked and paid for by September 4th, 2009) 1 delegate, 1 day – £165 + VAT (£189.75); 1 delegate, 2 days £320 + VAT (£368.00). After 5th September : 1 delegate, 1 day – £195 + VAT (£224.25); 1 delegate, 2 days £360 + VAT (£414.00). Congress Networking Buffet (4th November): £27 + VAT per delegate (£31.05). Please fill in the number of places and select payment method.

Please amend any details in the address panel that are incorrect

Early bird discount (Book and pay by September 4th, 2008) : I would like to book: ______place/s for DAY ONE (4th Nov.) at £189.75 each. ______place/s for DAY ONE (4th Nov.) at £224.25 each. ______place/s for DAY TWO (5th Nov.) at £189.75 each. ______place/s for DAY TWO (5th Nov.) at £224.25 each. ______place/s for BOTH DAYS at £368.00 each. ______place/s for BOTH DAYS at £414.00 each. ______place/s for the BUFFET (4th Nov.) at £31.05 each. ______place/s for the BUFFET (4th Nov.) at £31.05 each.

Total to be paid: £______.______

CHEQUE CREDIT /D EBIT CARD

I enclose a cheque for £ ______.______made Please charge my MasterCard/Maestro/VISA payable to Hawker Publications Ltd (please circle card type) Card number: INVOICE ______Name on card: We can invoice your organisation using your company’s purchase order system. Please obtain a purchase order ______number before booking delegates. Please attach the order to Signature: this form. ______Purchase order number: –––––––––––––––––––––––––––––––––––––––––––––––––– Address of cardholder: ______

INVOICING /P AYMENT ADDRESS ______Please enter the invoicing/payment address (which may be ______different from the delegates’ address overleaf) Postcode: ______Name: ______Start date (if on card): ______Position: ______Expiry date: ______Address for invoice/payment: ______Last three digits on signature strip: ______Issue number (Maestro only): ______BACS

______Payments by electronic transfer can be made to Hawker Publications Ltd at Barclays Bank, Edgware Road & Marble Arch Business Centre, 131

______ Edgware Road, London W2 2HT. Sort code: 20-65-63. Account number: Postcode: ______60438324. Please give the name in section (left) as a reference and send confirmation of remittance to the address overleaf. Daytime telephone number: ______

16 Harrogate, November 3-5, 2009